
Client relations managers
at Manufacturing of Engineering product
JD-
Client relations managers -establish, develop, and nurture lasting relationships with customers
Making sure all the leads of the clients after placing orders are met.
➢ Ensuring your existing clients are satisfied through after-sales service.
➢ Always ask them for true feedback.
➢ Servicing the client after receiving the order till the time of collection
of payment.
➢ Resolve the queries and questions of all the clients.
➢ Give or support the participants/clients about company products or
services.
➢ Acting as a point of contact for complaints and escalating issues to
the concern.

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- Follow the Alert Management Strategy for category Level 1/2 on various system/server alerts received every day
- First and second level troubleshooting of the backup and restore issues
- Update & Maintain Pertinent technical and Operational Documentation
- Open support cases and work with vendors such as Oracle / IBM and Symantec/Iron Mountain to provide necessary logs/information on issues raised by
- Coordinate fix of H/W issues with vendors on backup servers following Hardware management processes and procedures
- Working with tape library teams on tape management
- Installation and configuration of backup software on servers and clients.
- Checking the failed backups for the day and rerunning them to meet SLA
- Setting up or Assisting in LAB/Dev machine needs for test purpose etc
- Requesting tapes from offsite location to facilitate restore
- Housekeeping of User or System Environment (Ex: work on heavy hitters and try to validate the exclude list etc)
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- Backup policies and storage media management
- Daily operational checklists
- Notifications to a Group of Users or IT Admins mailing list
- Work on Change management windows
- Generate multiple reports and metrics as required for operations and planning
- Strive for improvement in operational and business value.


• 5 + years of hands-on experience in .NET, Angular and related Web technologies.
• 2 - 3+ years of experience designing and supporting Azure environments, including IaaS and PaaS
• Past experience in cloud computing and technology systems, as well as experience in designing and transferring applications to the cloud.
• Proven experience in Continuous Integration (CI) and Continuous Delivery (CD) as well as DevOps principles to achieve SDLC goals of Global Banking Technology
• Hands on experience using the Azure/AWS administration portal.
• Knowledge of at least one other cloud hosting solution (e.g., Azure, Google, AWS, Helion Cloud).
• Good hands-on experience in SOA, XML, WSDL, XSD, WSDL XML schema and namespaces (J2EE and .NET), MS .NET Framework, C#, HTML, Javascript, Micro Services/ APIs, Messaging, Threading, IBM DB.
• Have experience on development of container applications.
• Good knowledge of IBM DB. Should be comfortable writing stored procedures and user defined functions.
• Strong business knowledge of wealth management industry.
• Component / business object modeling, services modeling.
• Experience in building high concurrency, low latency 247 availability applications.
• Strong programming skills with emphasis on writing efficient algorithms to handle large data sets and processing.
• Understanding of HTTP, IIS and how the browser works.
• Ability to coordinate with various teams to deliver projects successfully.
• Knowledge of UML design.
• Knowledge of source control (preferably Git) and continuous Integration tools.
• Have working Knowledge of DevOps and best practices. Understanding of Major DevOps Tools and implementation for Source Control, Continuous Integration, Configuration Management, Deployment Automation, containers & Orchestration
• Experience in working in Agile framework.
• Good written and verbal communication skills.
Skills Desired:
• Financial markets, payment solutions or Wealth Management previous experience
Educational Qualification:
• Bachelor’s degree in Engineering preferred from an accredited college/university
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Design business plans for assigned properties that suit customers’ needs
Inspect and arrange maintenance to meet standards
Maintain a positive, productive relationship with tenants
Negotiate lease/contracts with contractors in a timely and reliable manner
Advertise and market vacant spaces to attract tenants
Collect receivable accounts and handle operating expenses
Develop and manage annual budgets by forecasting requirements and analyzing variances, data and trends
Oversee properties’ personnel and assess its performance
Accomplish financial goals and report periodically on financial performance
Source and build relationships with prospective clients to expand business opportunities
Update job and market knowledge
1. Recruitment (External & Internal):
Understanding client requirements via conversation / JD / meeting.
Sourcing candidates through job sites / social media / referrals / contacts.
Qualifying candidates.
Getting candidates shortlisted by clients.
Arranging interviews with clients and getting subsequent feedbacks.
Handling doubts/queries of clients and candidates.
Salary negotiations.
Hand holding candidates for resignation/joining.
Coordinating the above with client and candidate.
Invoicing & payment.
Hand holding the candidate for the replacement period.
Reporting in detail to management on daily basis.
- Contacting potential clients to establish rapport and arrange meetings.
- Planning and overseeing new marketing initiatives.
- Researching organizations and individuals to find new opportunities.
- Increasing the value of current customers while attracting new ones.
- Finding and developing new markets and improving sales.
- Attending conferences, meetings, and industry events.
- Developing quotes and proposals for clients.
- Developing goals for the development team and business growth and ensuring they are met.
- Training personnel and helping team members develop their skills.
Their services are available across the globe, with over 65% of their client base being from US, UK, and Canada. The company's primary focus is on Ayurveda and taking the ancient knowledge to anyone who wishes to bring back balance to their health and apply the tools in their everyday life.
- Tracking, managing and replenishing inventory at all the warehouses and all products of all brands of the company.
- Keeping an eye on the sales targets and making sure that inventory projections are made on a biweekly basis and tallied with the inventory in pipeline to ensure products are never out of stock.
- Managing and optimizing logistics cost constantly by optimizing daily processes and analyzing to find all inefficiencies in the processes currently in use.
- Establishing and enforcing departmental policies in sync with the other teams and their policies to ensure smooth synergy within the organization.
- Overseeing expenses related to packaging and other secondary expenses made by all warehouses and optimizing for any inefficiencies
- Reviewing team performance of all warehouses and solve for any gaps.
What you need to have:
- 1 to 4 years of experience in operations/ logistics.
- Preferably in Ecomm , retail, FMCG Companies
- Bachelor's degree
- Excellent understanding and background working in supply chain and warehouse management
Will be developing mobile and web applications using latest technology. Should be good in analysing requirements and translate into applications. Good in understanding application flows.
Tech Skills –
MEAN (MongoDB, Express, Angular/React, Node.js) – Expert level - at least 2-3 full sized projects
Cloud technology – Familiar with using cloud technology (AWS, GCP etc) – Intermediate – Should be able to interact with the services from cloud (e.g. firebase etc)
HTML, CSS, Bootstrap, Java script – Intermediate level - Good understanding of concepts and should be able to realize application screens based on the UI provided by designers
Mobile technology – Hybrid (ionic, Cordova, capacitor, flutter), Native (Android, iOS) – Beginner – Should have understanding of concepts, good with basics

