Client relations managers

Skills: Python / Node, JavaScript, Any bot platform with hands on experience in Chatbot / Voice Bot & IVR

Notice period - Immediate to 15 days

• Minimum 7+ years of solid product/application development experience and should have worked on

open-source platforms.

• Hands -on experience working with Kore.AI Platform.

• You have excellent spoken and written communication skills.

• Must have strong expertise in either Java or Python, Node.js

• Skillset should have the following JSON, Redis / MongoDB, Web Sockets

• Proven experience as a Full Stack Developer or similar role

• Knowledge of AI, NLP, ML, Chat bots will be added advantage.

• Experience in Web Services using REST, SOAP

• Knowledge of different authentication and authorization techniques

• Candidate must have hands on experience in server-side programming independent of technology

• Strong knowledge of code documentation and handover

• Exposure to any of the cloud platforms like AWS/GCP/Azure

• UI-side development experience in any one of the technologies Java Script /Angular.JS /

React.JS/Vue.JS

• You possess the initiative to scale up and develop sufficient expertise on our products with the internal

training provided.

Job Title: - Power BI Analyst with SQL Expertise

Experience level : 5 years

Location - Pune / Remote Job

Overview:

We are looking for a talented Power BI Analyst with strong analytical skills and proficiency in SQL to join our team. This role involves developing insightful dashboards and reports using Power BI, conducting in-depth data analysis, and translating data insights into actionable business recommendations. The ideal candidate will have a knack for turning data into stories and possess a solid foundation in SQL for efficient querying and data manipulation.

Must-Have Skills:

• Power BI Proficiency: Expertise in designing and developing complex Power BI dashboards and reports.
• SQL Querying: Strong SQL skills for data extraction, manipulation, and complex query building.
• Analytical Skills: Ability to analyze large datasets to identify trends, patterns, and insights that support strategic decisions.
• Data Modeling: Experience with data modeling techniques to ensure optimal performance in Power BI reports.
• Communication: Ability to communicate insights effectively to non-technical stakeholders.
• 
  

Good-to-Have Skills:

• DAX (Data Analysis Expressions): Experience with DAX for advanced calculations in Power BI.
• Experience with BI Tools: Familiarity with other BI tools such as Tableau, QlikView, or similar.
• Python or R: Knowledge of Python or R for data analysis tasks outside of Power BI.
• Cloud Platforms: Familiarity with data warehousing solutions on AWS, Azure, or GCP.

Key Responsibilities and Duties:

• Design, develop, and maintain Power BI reports and dashboards that meet business needs.
• Write, optimize, and troubleshoot complex SQL queries for data extraction and transformation.
• Perform data analysis to uncover trends and insights, supporting strategic and operational decisions.
• Collaborate with stakeholders to gather and refine reporting requirements.
• Ensure data integrity, accuracy, and reliability in all reports and analytics.
• 
  

Required Qualifications:

• Bachelor’s degree in Computer Science, Data Analytics, Statistics, or a related field.
• Proven experience in Power BI report development and SQL querying.
• Strong analytical skills with a track record of interpreting data to support business decisions.

Preferred Qualifications:

• Master’s degree in Data Science, Business Analytics, or related fields.
• Certifications in Power BI, SQL, or data analytics.
• Experience with DAX, Python, or R.

Other Competencies:

• Problem-Solving: Ability to approach data challenges with innovative solutions.
• Attention to Detail: Keen eye for detail to ensure data accuracy and clarity in reports.
• Collaboration: Works well in a team environment, especially with cross-functional stakeholders.

• Lead, Design, develop, and maintain full-stack, web-based applications, and toolchains.
• Design and develop internal and external business systems/applications, systems interfaces, databases,
• reporting, or business functionality
• Work with development and BA teams and project manager to ideate software solutions
• Participate in client communication & effort estimations for new projects/feature development.
• Translate business and functional requirements into documented technical specifications
• Utilize development skills to build (code) new systems functionality per technical specifications, with deliverables to include code builds and automated unit tests
• Perform Code Reviews for all code written by the other developers, review code for team and industry standards compliance, and provide feedback to developers.
• Collaborating with other developers using version control (git).
• Facilitate/lead reviews of technical specifications and program code with other members of the technical team, and communicate design, requirements, feature set, functionality and limitations of systems/applications to the team
• Guide and mentor junior full-stack developers. 

IOS DEVELOPMENT:

• Willing to contribute in Small or Large Project Teams
• Must be willing to start Immediately work from home permanent
• Good Communication Skills (English)
• Can Allocate working hours (Flexible) as per Projects Req.
• Must have Good Internet & Good Laptop/System

• Responding to customers in a timely manner
• Monitoring, tracking and reporting on feedback and online reviews
• Organizing and managing events to boost brand awareness
• Managing customer queries and grievances via call, email, and/or other mediums such as Zoko (WhatsApp integration platform)
• Gathering, analyzing and reporting customer satisfaction and feedback to management
• Proactively reaching out to consumers who have given positive feedback but not ordered offering discount codes/incentives to induce the purchase
• Building a community on WhatsApp/ telegram/ FB/ other consumers who are willing to be part of such a group
• Liaising with micro and macro influencers to generate clutter-breaking content for the brand - reels, stories, posts, etc
• Liaising with the PR team to build the brand and increasing awareness using brand evangelists
• Co-ordinating with the brand ambassador team once we get one on board
• Liaising and co-ordinating with agencies as part of the regular branding and marketing initiatives
• Building relationships with customers, industry professionals and journalists
• Staying up-to-date with digital technology trends

Desired Candidate Profile

• Ability to identify issues in the existing system and processes and come up with innovative solutions
• A heavy focus on details
• Strong people connection
• Ability to understand customer concerns with high empathy, and get to resolution with a win-win situation for both the customer and the company
• Ability to build long term relationships with potential customers
• Entrepreneurial ownership    

• The ideal candidate should be an enterprising person with fair exposure to government business / departments. The candidate should have prior exposure to deal with decision makers and should have the hunger for business.
• Prior experience in dealing with Civil Supplies, Consumer Affairs, Dairy, Agriculture Marketing departments will be an added advantage.
• Exposure to commodity trade in general. Exposure in pulses, sugar , oilseeds, F&V would be desirable
• Understanding of the commodity markets and its entire value chain across the commodity ecosystem
• Linkages with Agri commodity trade houses, export firms and Agri related corporates.
• Demonstrated ability to lead and coordinate effectively with a wide variety of stakeholders, including national and local government, trade, banks, community- based organizations, and the private sector
• Experience in networking with the various stakeholders in the government departments and agencies along with ability to influence the decision makers. Prior experience in bid / tendering process including record of accomplishment of successful wins. Should have handled projects worth a min of 10 Cr. plus.
• Ability to commercially manage (revenue collections) large projects within stipulated timelines is necessary for this position.
• Should have lead a team size of ten member’s direct reportees.
• Prior experience in managing technology intensive projects will be highly advantageous for the candidature.