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Client Communication
Client Communication
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Client Communication

Swetha Arun's profile picture
Posted by Swetha Arun
0 - 2 yrs
₹4L - ₹6L / yr
Intandemly Technologies Address: The Ninth, 2nd floor, Plot 131 & 132, Rd Number 5, Khajaguda, Telangana 500008, Hyderabad
Skills
Client Management
Client Servicing

We are looking for a proactive and people-savvy individual to serve as the bridge between our clients and our Customer Success Managers (CSMs). This role is ideal for someone who enjoys client interaction, problem-solving, and ensuring smooth delivery of post-sales services.


Key Responsibilities:


  • Act as the first point of contact for clients post-onboarding
  • Assist the CSM team in understanding client requirements and priorities
  • Coordinate between internal teams and clients to ensure timely updates and follow-ups
  • Help track deliverables and ensure SLAs are met
  • Maintain clear communication records and update CRMs accordingly
  • Handle client feedback, concerns, and route them to appropriate internal stakeholders


What We’re Looking For:


  • Strong communication and interpersonal skills
  • Ability to manage multiple tasks and work under pressure
  • Good understanding of customer service processes
  • Basic knowledge of CRM tools (HubSpot, Salesforce, etc.) is a plus
  • Fresher or 1-2 years of experience in customer-facing roles preferred


Location: Hyderabad, India. WFO only 

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Shubham Vishwakarma

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About Intandemly

Founded :
2016
Type :
Products & Services
Size :
20-100
Stage :
Bootstrapped

About

As a unique account-based marketing sales platform, Intandemly enables B2B companies to target accounts, engage decision-makers and accelerate marketing.
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technologies is necessary as well.

 Total Experience: 3 to 7 Years
 Notice Period: 30-45 Days
 Preferred Location: Delhi NCR
 Role: Full Stack Developer
 Industry Type: Ed-FinTech
 Employment Type: Full Time, Permanent
 Role Category: Software Development

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 Expertise in designing back-end applications with Node.js
 Experience in design and development of Full Stack applications using one or
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 Setup/configure CI/CD pipeline leveraging AWS native services or traditional
tools (e.g. Jenkins, GitHub, Artifactory, SonarQube, etc)
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 Strong coding, data structures and algorithms skills
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 Implementation of security and data protection

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 Must have worked in NodeJS
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 Should have worked on ReactJS class-based and functional concepts
 Knowledge of framework like NextJS, NestJs is an added advantage
 Should be good at understanding project requirement and communication
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 Organizational and leadership abilities
 Excellent communication skills
 Problem-solving aptitude

Education
B.Tech/B.E./MCA or Equivalent

Person Fitment
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Excellent attention to detail
Passionate about technology, with a general thirst for digital knowledge
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Reliable, flexible and cooperative
Honest and trustworthy

Candidate fit enhances when you show: Good understanding of/experience in building Neo-Banking/Education/Parenting Platforms.

Renumeration range: The compensation will also include a monthly salary based on discussion.

Benefits: When you join us, you get to share the vibe of working yet exploring off-beat India in the "Work from Anywhere" model as Founding Team Members. Secondly, we encourage Learning & Training with credits that can be utilised monthly. Not just that, we shall push you to have International mentorship so you are always upbeat in the market. What else? Feel free to suggest!
Read more
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Shubham Vishwakarma's profile image

Shubham Vishwakarma

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