
We are looking for a proactive and people-savvy individual to serve as the bridge between our clients and our Customer Success Managers (CSMs). This role is ideal for someone who enjoys client interaction, problem-solving, and ensuring smooth delivery of post-sales services.
Key Responsibilities:
- Act as the first point of contact for clients post-onboarding
- Assist the CSM team in understanding client requirements and priorities
- Coordinate between internal teams and clients to ensure timely updates and follow-ups
- Help track deliverables and ensure SLAs are met
- Maintain clear communication records and update CRMs accordingly
- Handle client feedback, concerns, and route them to appropriate internal stakeholders
What We’re Looking For:
- Strong communication and interpersonal skills
- Ability to manage multiple tasks and work under pressure
- Good understanding of customer service processes
- Basic knowledge of CRM tools (HubSpot, Salesforce, etc.) is a plus
- Fresher or 1-2 years of experience in customer-facing roles preferred
Location: Hyderabad, India. WFO only

Similar jobs
Franchise Sales Manager to lead our franchise expansion across multiple cities in India. The role involves extensive client interaction, legal documentation, and operational oversight.
Key Responsibilities:
- Drive franchise sales and onboard new franchise partners across India.
- Present the franchise model and conduct multiple meetings to close deals.
- Handle end-to-end legal documentation and ensure timely agreement signings.
- Manage complete setup of franchise stores, ensuring seamless execution.
- Build strong relationships with franchise partners and guide them on ROI and break-even strategies.
- Collaborate with the marketing team to align franchise sales efforts with promotional activities.
- Provide regular progress reports to the Chief Executive Officer.
- Travel frequently to meet clients, conduct site visits, and oversee franchise operations.
Qualifications & Skills:
- Proven experience in franchise sales or a similar role.
- Strong understanding of franchise models, ROI, and break-even analysis.
- Excellent communication, negotiation, and relationship-building skills.
- Proficiency in handling legal documentation and agreements.
- Ability to work under pressure and achieve sales targets.
- Willingness to travel extensively.
- Strong organizational and project management abilities.
4+ years of proven Android and iOS app development experience.
Excellent understanding of Android and iOS design principles as well as application interface guidelines.
Proficiency in Kotlin, Java, Swift and Objective-C. Excellent coding and proofreading skills.
Ability to use Android/iOS SDK with ease.
Proficiency with the best in class Software development practices.
Proficiency with push notifications, APIs
Top-notch teamwork and communication skills.
Ability to manage your workload with minimal supervision.
In-depth knowledge of Java, React.js, Node.JS, Express.JS.
Demonstrated experiences in MEAN stack (The MERN stack is MongoDB, Express.js, React.js, and Node.js.
Hands-on experience with JavaScript Development on both client and server-side
Knowledge of sockets development, web services, API development.
Experience with modern frameworks and design patterns, minimum one-year experience with MERN Full-stack paradigm.
Experience coding in Type Script, HTML5, CSS3, React, Bootstrap and Node.js, JavaScript.
Experience in building interactive and responsive web applications.
Experience with SQL Server or MongoDB
Ability to contribute individually.
In-hand knowledge of database management.
Excellent verbal communication skills. Good problem-solving skills.
Knowledge of Agora, Socket, WebRTC, AWS technologies.
Manage team on the floor.
Support and guidance of junior employees.
Ready to enhance the technical background and to train others.
B.S. in software development, computer science or related field (Equivalent experience also accepted)
· 1+ years of relevant work experience in software development and design.
· Deep understanding of computer science fundamentals (e.g, algorithms and data structures).
· Deep understanding of JavaScript or TypeScript and at least one JS UI framework React ·
Deep understanding of Node.js and at least one Node server framework (Express, NextJS, NestJS).
· Deep understanding of the full software development lifecycle.
· Experience designing/implementing/
· Solid understanding of database systems (MySQL, PostgreSQL, SQLServer).
· Solid understanding of Git and managed source control services like GitHub.
· Experience working within Agile software development teams.
· Foundational knowledge of Amazon Web Services (AWS).
· Excellent written and oral communication skills.
All about the role:
WordPress Solution Developer in India in the Solutions Implementation team will provide technical leadership and hands-on development for multiple simultaneous projects and also Technical Leadership around Web Development domain.
This role is based out of Bangalore, India.
Key Accountabilities:
- Provide strong technical leadership and hands-on involvement with Wordpress, MySQL, JQuery, CSS3 & HTML5.
- Responsible for implementing best practices for project delivery in Wordpress.
- Manage a delivery team to ensure timely, accurate and high quality customer deliveries
- Own all major and minor project releases for the Solutions Implementation team.
- Conduct peer-reviews and lead reviews and provide feedback in Website Development.
- Advising on and coordinating team's technical activities.
- Identifying and owning architectural and other technically based risk, escalating as appropriate
- Ensuring the non-functional requirements are achievable and subsequently met
- Ensuring adherence to appropriate standards of technical best practice
- Controlling the technical configuration of the solution
- Managing technical aspects of the transition of the solution into live use
- Resolving technical differences between technical team members
Desired Skills :
- Hands-on experience with Wordpress, JQuery, CSS3, HTML5 & MySQL,.
- Good to know PSD Conversion to HTML
- Team handling Experience
- Experience in Responsive Web Design and Cross Browser Implementation
Education and Experience Requirements :
- Bachelor's degree in Engineering or relevant fields
- 5 to 8 years of experience in a role of a Senior Web Developer at technology and product development teams
- Experience of working in a global distributed development model
- Track record of delivering high performance products
- Domain - digital - HR domain, E-commerce, marketing, social, mobile, Web (WordPress, MySQL, JavaScript, JQuery, HTML5 & CSS3)
Leadership & Management :
- Managing and technically leading the project team
- Managing project deliverables in line with the project plan
- Monitoring project progress and performance
- Provide strong technical leadership and hands-on involvement with Word Press, CSS3, HTML5, JQuery, PSD Conversion to HTML
- Responsible for implementing best practices for project delivery
- Imbibe and represent our culture, core values and ensure the behavior and feedback is cascaded through the organization
- Provide feedback to the leadership team by demonstrating understanding of business, markets, and industry trends and need
• Develop and lead the execution of the engineering roadmap
• Develop the technical strategy and scalable architecture using modern distributed application
software that meets the overall business requirements
• Ability to create and implement software engineering solutions using modern software engineering
best practices
• Willing to roll up sleeves and get into codebase from time to time
• Provide technical direction on all software development activities
At least 8 years working experience in software/product engineering in fast-paced environments
• At least 2 years of experience in a senior-level engineering management role, leading large teams of
engineers and driving large-scale projects and products, in collaboration with product, design and
commercial teams
• Excellent stakeholder management and strong advocate on Agile methodology
• Deep knowledge of current technological trends, frontend, backend, data such as Nodejs, Reactjs,
Databases, etc.
• Experienced in back-end, architecture and infrastructure and web services.
• Strong communication skills with ability to work with individuals from multiple domains, from
product owners to 3rd party partners
• Ability to multitask and prioritize effectively in a fast-paced environment
• Proven track record in leading high performance technology teams
Job Description
The candidate must have ability to deliver the project alone or with the help of junior programmers. The candidates must have good communication skills to communicate with the clients and in-house cross-department team members.
Have sound knowledge in MVC Frameworks, Database Structure, CMS & eCommerce Development. Able to write clean code that follow industry standards and scalable.
Experience in Agile development process & Complete SDLC.
Skills-
Good experience into Core PHP - framework like Codeigniter.
Knowledge of HTML,Jquery, CSS, JavaScript, CSS, AJAX, MySql etc
Responsibilities and Duties
- Must be self-driven and highly organized.
- Design, code, test, debug and document software according to the functional requirements.
- Strong Logical Programming Skills required.
- Must have good communication skill.
- Self-starter and effective team player.
- Team leading and client interaction exposure would be an added advantage.
- Understanding the fully synchronous behavior of PHP
- User authentication and authorization between multiple systems, servers, and environments
- Integration of multiple data sources and databases into one system
- Familiarity with limitations of PHP as a platform and its workarounds
- Creating database schemas that represent and support business processes
* No IT profiles
* BSC IT, BCA, B.TECH, B.E and No regular MBA is needeed
* Graduation certificate, mark sheets, offer and experience letter, 3 months pay slips of previous company are compulsory
* most probably US shifts with two way cab provided
* Required knowledge: SLA, KPI,VLOOKUP,HLOOKUP,EXCEL
* Must have some perior experience in any corporate companies









