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Client Communication
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Client Communication

Swetha Arun's profile picture
Posted by Swetha Arun
0 - 2 yrs
₹4L - ₹6L / yr
Intandemly Technologies Address: The Ninth, 2nd floor, Plot 131 & 132, Rd Number 5, Khajaguda, Telangana 500008, Hyderabad
Skills
Client Management
Client Servicing

We are looking for a proactive and people-savvy individual to serve as the bridge between our clients and our Customer Success Managers (CSMs). This role is ideal for someone who enjoys client interaction, problem-solving, and ensuring smooth delivery of post-sales services.


Key Responsibilities:


  • Act as the first point of contact for clients post-onboarding
  • Assist the CSM team in understanding client requirements and priorities
  • Coordinate between internal teams and clients to ensure timely updates and follow-ups
  • Help track deliverables and ensure SLAs are met
  • Maintain clear communication records and update CRMs accordingly
  • Handle client feedback, concerns, and route them to appropriate internal stakeholders


What We’re Looking For:


  • Strong communication and interpersonal skills
  • Ability to manage multiple tasks and work under pressure
  • Good understanding of customer service processes
  • Basic knowledge of CRM tools (HubSpot, Salesforce, etc.) is a plus
  • Fresher or 1-2 years of experience in customer-facing roles preferred


Location: Hyderabad, India. WFO only 

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Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
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About Intandemly

Founded :
2016
Type :
Products & Services
Size :
20-100
Stage :
Bootstrapped

About

As a unique account-based marketing sales platform, Intandemly enables B2B companies to target accounts, engage decision-makers and accelerate marketing.
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Rewards:
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The idea is not to live forever, but to create something that will!

Be a part of our growing team and climb up the ladder of success. So, if you have the expertise, skills, quirks that can help you add value to Expertrons, then apply with us, now!
Read more
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Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
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