
We are looking for a proactive and people-savvy individual to serve as the bridge between our clients and our Customer Success Managers (CSMs). This role is ideal for someone who enjoys client interaction, problem-solving, and ensuring smooth delivery of post-sales services.
Key Responsibilities:
- Act as the first point of contact for clients post-onboarding
- Assist the CSM team in understanding client requirements and priorities
- Coordinate between internal teams and clients to ensure timely updates and follow-ups
- Help track deliverables and ensure SLAs are met
- Maintain clear communication records and update CRMs accordingly
- Handle client feedback, concerns, and route them to appropriate internal stakeholders
What We’re Looking For:
- Strong communication and interpersonal skills
- Ability to manage multiple tasks and work under pressure
- Good understanding of customer service processes
- Basic knowledge of CRM tools (HubSpot, Salesforce, etc.) is a plus
- Fresher or 1-2 years of experience in customer-facing roles preferred
Location: Hyderabad, India. WFO only

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Job Description :
Job Title : QA Lead Engineer – Network Security
Location : Gurgaon, Bangalore (On-site)
Experience Level: Lead (Web3 & Blockchain)
Experience: 4+ Years in QA with Blockchain/Web3 focus and team leadership.
Role Overview:
As a QA Lead - Network Security, you will define and implement QA and security testing strategies for Blockchain applications, lead a QA team, and collaborate with cross-functional teams to ensure high-quality, secure products.
Key Responsibilities:
- Lead and mentor QA engineers, developing QA strategies for Blockchain applications.
- Conduct vulnerability assessments, penetration tests, and security audits.
- Automate security and functionality tests for improved efficiency.
- Ensure compliance with standards like GDPR, OWASP, and ISO 27001.
Skills & Qualifications:
- Technical: Expertise in network security, QA tools, test automation (Selenium, Cypress), and programming (Python, Java).
- Compliance: Knowledge of OWASP, ISO 27001, and Blockchain-specific regulations.
- Leadership: Proven experience leading QA teams and driving quality initiatives.
Preferred:
- Penetration testing tools (Burp Suite, Nessus).
- CI/CD experience (Jenkins, GitLab).
- Certifications like CEH, ISTQB, or Blockchain-related certifications.
Why Join Us?
- Competitive salary and bonuses.
- Health programs and professional development opportunities.
- Chance to innovate in the Web3 space.
Job Title: Linux System Engineer - Client Site Deployment
Company: TechMonarch Infocom LLP
Location: Ahmedabad, Gujarat
Experience: 2+ Years
Job Summary:
TechMonarch, a leading IT Managed Services provider, is seeking a skilled and customer-focused Linux System Engineer to join our dynamic team. This role is crucial for providing on-site technical support and expertise to our valued clients. The ideal candidate will possess a strong foundation in Linux system administration, hardware, networking, cloud infrastructure, and basic firewall management. Furthermore, excellent professional conduct and communication skills are paramount, as this individual will represent our company directly at client locations.
Responsibilities:
• Provide on-site technical support and troubleshooting for client Linux-based systems and infrastructure.
• Install, configure, and maintain Linux servers (e.g., CentOS, Ubuntu, Red Hat Enterprise Linux).
• Perform system monitoring, performance tuning, and capacity planning.
• Troubleshoot hardware issues related to servers and related peripherals.
• Assist with basic network configuration and troubleshooting (TCP/IP, DNS, DHCP).
• Interact with cloud infrastructure platforms (e.g., AWS, Azure, GCP) for deployment, management, and troubleshooting.
• Implement and maintain basic firewall rules and configurations.
• Perform regular system backups and recovery procedures.
• Document technical issues, solutions, and configurations clearly and accurately.
• Collaborate effectively with internal teams and client IT personnel.
• Maintain a professional demeaner, appearance, and communication style at client site.
• Adhere to client-specific security policies and procedures.
• Proactively identify potential issues and recommend solutions.
• Stay up-to-date with the latest technologies and industry best practices.
Required Skills and Experience:
• Minimum of 2 years of hands-on experience as a Linux System Administrator/Engineer.
• Proven ability to install, configure, and manage various Linux distributions (e.g., CentOS, Ubuntu, RHEL).
• Solid understanding of server hardware components and troubleshooting.
• Basic knowledge of networking concepts (TCP/IP, DNS, DHCP, subnetting) and troubleshooting tools.
• Familiarity with cloud infrastructure platforms (AWS, Azure, GCP) and their core services.
• Basic understanding of firewall concepts and the ability to manage basic firewall rules.
• Experience with scripting languages (e.g., Bash, Python) for automation is a plus.
• Strong problem-solving and analytical skills.
• Excellent communication (verbal and written) and interpersonal skills.
• Ability to work independently and as part of a team.
• Strong organizational and time management skills.
• Must possess a professional and customer-oriented attitude.
• Willingness to travel frequently to client sites within the Ahmedabad region.
Desired Skills (Good to Have):
• Experience with monitoring tools (e.g., Nagios, Zabbix, Prometheus).
• Familiarity with security best practices for Linux systems.
• Relevant certifications (e.g., Linux+, LPIC, AWS/Azure/GCP certifications).
Personal Attributes:
• Professional and presentable demeaner.
• Excellent communication and interpersonal skills.
• Strong work ethic and a proactive approach.
• Ability to build rapport and maintain positive relationships with clients.
• Adaptability and flexibility to work in different client environments.
• Problem-solving mindset with a focus on finding effective solutions.
• Reliable and punctual.
Education:
• Bachelor’s degree in computer science, Information Technology, or a related field (or equivalent practical experience).
Vasu GalaJob Title: Linux System Engineer - Client Site Deployment Company: TechMonarch Infocom LLP Location: Ahmedabad, Gujarat Experience: 2+ Years Job Summary: TechMonarch, a leading IT Managed Services provider, is seeking a skilled and customer-focused Linux System Engineer
assess training and development needs.
● Deliver and oversee the training of Individuals and Groups.
● Supervise and monitor progress made via training programs and ensuring
employees receive complete feedback.
● Manage the new hire training and development program and share progress.
● Monitor and review the progress of New and existing employees through
questionnaires and individual feedback.
● Devise strategies and create programs to enhance employees’ performance.
● Act as a liaison between Operations, Tech, and Engineering to share userfeedback for product development.

- Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model
- Thorough understanding of React.js and its core principles
- Experience with popular React.js workflows (such as Flux or Redux)
- Familiarity with newer specifications of ECMAScript
- Experience with data structure libraries (e.g., Immutable.js)
- Knowledge of isomorphic React is a plus
- Familiarity with RESTful APIs
- Knowledge of modern authorization mechanisms, such as JSON Web Token
- Familiarity with modern front-end build pipelines and tools
- Ability to understand business requirements and translate them into technical requirements
- A knack for benchmarking and optimization
- Familiarity with code versioning tools (such as Git, SVN, and Mercurial)
Responsibilities:
- Experience of working in the complete Software development life cycle involving project estimation, development, documentation, unit/integration, and testing
- Self-starter & motivator and a keen learner of new technology and other related stuff
- Experienced problem solver with good analytical skills. Experienced in issue resolution and bug-fixing in timely manner
- Good team player with excellent communication skills and quick adaptability to new technologies & work environments
- Implementing NetSuite solutions, both configurations and customizations and to take ownership of end-to-end development from design to deployment
- Must have hands on experience of SuiteScript language, SuiteFlow workflow, SuiteBuilder Customization of forms, records, Saved Search Custom Report
- Must have done customizations on NetSuite platform in implementation projects
- Should have understanding on overall NetSuite functionality ERP/CRM/E-Commerce: Procure to Pay, Order to Cash, Inventory Management, Finance, Project Management, CRM
- Programming Languages/ Framework - SuiteScript 1.0, SuiteScript 2.0, JavaScript (Required), C# (Nice to Have) , ASP.NET (Required) MVC (Model View Controller), Webservice
- Tools - Visual Studio 2005/2008/2010/2012/2013 (Nice to have)
- Exposure to SVN, Box or any code repository technologies.
- Client-Side Technologies - JavaScript, JQuery, Ajax, HTML, CSS and Backbone JS
- NetSuite Functional experience will be a plus
- Should be expertise in - Suite Script 2.0 types - User event, Client Script, Suitelet, RESTlet, Map/Reduce, Scheduled, WFA at least. And should be familiar with all 2.0 Modules
- Should be expertise in troubleshooting the scripts using Debugger and Console.
- Should be familiar with Code Version Control - Git, Bitbucket
- Should have knowledge on script optimization and error handling
- Must have knowledge in integration and Unit testing and code debugging
- Should be experienced with Advanced pdf customizations with extended script knowledge
- Candidate is expected to have worked on all the above technologies and not merely theory knowledge
- Should be familiar with Agile methodology
- Having Core JavaScript library customizations and understanding to apply is plus.
- Should be proactive in work and response to emails and professional chat and handle multiple tasks, should be working with minimal supervision.
- Knowledge on any Project Management tool like Jira is plus.
- Other Industry standard responsibilities
Experience:
- Candidates should have 2+ years of experience in NetSuite.
- Candidates should have Computer background.
- Should be part of at least 2 to 3 implementation projects with medium level customizations at least.
- Excellent communication for client facing on need basis.
About Exly(MYSCOOT) –
https://www.myscoot.in/">Exly (powered by Myscoot) is a platform built for independent professionals, creators, artists and influencers of all shapes and sizes to start, sell, market and manage their online sessions, consultations and workshops. Create beautiful pages with easy scheduling, automated communication, payments, and analytics. Exly is a Y- Combinator start-up and has raised USD 1.7 Million from India's top VC funds. The company is founded by IIT Kharagpur/IIMCalcutta/BCGalumni.
Website:
https://www.exlyapp.com/">https://www.exlyapp.com
Our Founders –
We were founded by graduates from IIM-Calcutta, IIT Kharagpur, with past experience working with the Boston Consulting Group, Operations & Product Management domain and folks with 3x start-up experience. We are well funded and are backed by the
https://yourstory.com/2019/07/myscoot-funding-lightspeed-mayfield-india">top VCs of India as well as the US along with start-up veterans as mentors for our business.Roles & Responsibilities:
- Creating written pieces that are sharp, memorable, and effective at prompting readers to take action.
- Collaborating with influencers to ensure that posts are engaging.
- Optimizing content for publication across various social media sites.
- Scheduling copy for release at optimal times.
- Monitoring users' engagement with and feedback on every post.
- Analyzing and reporting on the effects of publications.
- Maintaining a secure database of all login credentials.
- Making reels for the company – Camera friendly
- Remaining abreast of changes to all pertinent social media applications.
- Exploring the potential value of social media sites that are not yet in our repertoire.
Requirements:
- 2+yrs of experience as a social media executive
- Degree in marketing, communication studies, journalism, creative writing, or similar.
- Expert knowledge of all leading social media sites
- In-depth understanding of the processes surrounding the creation and distribution of paid advertisements.
- Ability to create authoritative and persuasive texts.
- Flexible and engaging writing style.
- Knowledge of pertinent engagement metrics.
- Time management skills
- Experience in working with Start-ups
- Excellent written and verbal communication

2. Maintain and customise existing android and iOS apps
3. Develop new products


