
We are looking for a proactive and people-savvy individual to serve as the bridge between our clients and our Customer Success Managers (CSMs). This role is ideal for someone who enjoys client interaction, problem-solving, and ensuring smooth delivery of post-sales services.
Key Responsibilities:
- Act as the first point of contact for clients post-onboarding
- Assist the CSM team in understanding client requirements and priorities
- Coordinate between internal teams and clients to ensure timely updates and follow-ups
- Help track deliverables and ensure SLAs are met
- Maintain clear communication records and update CRMs accordingly
- Handle client feedback, concerns, and route them to appropriate internal stakeholders
What We’re Looking For:
- Strong communication and interpersonal skills
- Ability to manage multiple tasks and work under pressure
- Good understanding of customer service processes
- Basic knowledge of CRM tools (HubSpot, Salesforce, etc.) is a plus
- Fresher or 1-2 years of experience in customer-facing roles preferred
Location: Hyderabad, India. WFO only

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We are looking for an enthusiastic and dynamic individual to join Upland India as a Senior Software Engineer I (Backend) for our Panviva product. The individual will work with our global development team.
What would you do?
- Develop, Review, test and maintain application code
- Collaborating with other developers and product to fulfil objectives
- Troubleshoot and diagnose issues
- Take lead on tasks as needed
- Jump in and help the team deliver features when it is required
What are we looking for?
Experience
- 5 + years of experience in Designing and implementing application architecture
- Back-end developer who enjoys solving problems
- Demonstrated experience with the .NET ecosystem (.NET Framework, ASP.NET, .NET Core) & SQL server
- Experience in building cloud-native applications (Azure)
- Must be skilled at writing Quality, scalable, maintainable, testable code
Leadership Skills
- Strong communication skills
- Ability to mentor/lead junior developers
Primary Skills: The candidate must possess the following primary skills:
- Strong Back-end developer who enjoys solving problems
- Solid experience NET Core, SQL Server, and .Net Design patterns such as Strong Understanding of OOPs Principles, .net specific implementation (DI/CQRS/Repository etc., patterns) & Knowing Architectural Solid principles, Unit testing tools, Debugging techniques
- Applying patterns to improve scalability and reduce technical debt
- Experience with refactoring legacy codebases using design patterns
- Real-World Problem Solving
- Ability to analyze a problem and choose the most suitable design pattern
- Experience balancing performance, readability, and maintainability
- Experience building modern, scalable, reliable applications on the MS Azure cloud including services such as:
- App Services
- Azure Service Bus/ Event Hubs
- Azure API Management Service Azure Bot Service
- Function/Logic Apps
- Azure key vault & Azure Configuration Service
- CosmosDB, Mongo DB
- Azure Search
- Azure Cognitive Services
Understanding Agile Methodology and Tool Familiarity
- Solid understanding of Agile development processes, including sprint planning, daily stand-ups, retrospectives, and backlog grooming
- Familiarity with Agile tools such as JIRA for tracking tasks, managing workflows, and collaborating across teams
- Experience working in cross-functional Agile teams and contributing to iterative development cycles
Secondary Skills: It would be advantageous if the candidate also has the following secondary skills:
- Experience with front-end React/Jquery/Javascript, HTML and CSS Frameworks
- APM tools - Worked on any tools such as Grafana, NR, Cloudwatch etc.,
- Basic Understanding of AI models
- Python
About Upland
Upland Software (Nasdaq: UPLD) helps global businesses accelerate digital transformation with a powerful cloud software library that provides choice, flexibility, and value. Upland India is a fully owned subsidiary of Upland Software and headquartered in Bangalore. We are a remote-first company. Interviews and on-boarding are conducted virtually.
Architect, develop and maintain highly scalable, reliable and secure distributed backend
systems on Cloud (AWS or Azure) or on-premises environments for its customers
and partners.
Work closely with your fellow engineers to develop systems capable of concurrently
processing massive amounts of voice data both in online real-time as well as offline
environments.
Drive accountability for test driven development, delivery of high-quality features and
resilient enterprise class solutions.
Lead a culture of team ownership and direct individual and team accountability to
continuously improve how they work to achieve results.
Work in a startup environment, pushing boundaries with deep involvement with business.
Requirements (what we are looking for)
The right person is better than the right set of experiences and these are the traits we’ve
identified make great additions to our team.
BE//BTech/ME/MTech in Computer Science or a related field from a Tier I or Tier II
University.
6-8 years of hands-on software development and deployment experience (experience of
working in a consumer product startup during its growth phase will be a plus) of which 1 – 2
years of experience would be in leading a team of software developers.
Expertise in Java 8+ and Spring Boot is a must
Good experience in messaging platforms like RabbitMQ/Kafka
Good experience in distributed systems and relational & NoSQL databases like PostgreSQL,
MySQL, Redis, MongoDB, etc.
Expertise in one or more of: Python, NodeJS, GoLang would be preferred
Must have hands on experience in products which handle multiple concurrent calls (API),
handle CPU intensive jobs, consist of multiple asynchronous system calls.
Worked on microservices based architecture and design
Managed/ Owned infrastructure on AWS/Microsoft Azure/private clouds and setup high
availability systems
Knowledge of Docker and Kubernetes
Knowledge of RESTful APIs, caching concepts, the HTTP protocol and general web
architecture
Job Description :
Responsibilities:
• Develop and maintain automated test scripts using Cypress for web applications.
• Conduct API testing using Postman to ensure the functionality, reliability, and performance of APIs.
• Collaborate with developers and other stakeholders to identify and resolve defects and issues.
• Create and execute test plans and test cases for both frontend and backend systems.
• Design and implement automation frameworks to enhance test coverage and efficiency.
• Perform load and stress testing to identify performance bottlenecks.
• Analyze and interpret test results, providing detailed reports and recommendations.
• Stay up-to-date with industry trends and best practices in automation testing.
Requirements:
• Proven experience in automation testing with Cypress.
• Strong knowledge of API testing tools such as Postman.
• Proficiency in scripting languages like JavaScript or Python.
• Familiarity with software QA methodologies, tools, and processes.
• Experience with continuous integration tools like Jenkins.
• Excellent problem-solving skills and attention to detail.
• Strong communication and collaboration skills
Must Have:
Automation, Cypress, API, Strong Java or .Net coding, Sql
Roles & Responsibilities
1. Build and develop commercial relationships with our key targeted B2B partners (e-rickshaw, battery dealers and distributors).
2. Establish a systematic approach for partner outreach and B2B relationship management.
3. Strategize newer ways to grow current partnerships & form new ones.
4. Understand the current market trends and build & grow relationships accordingly.
5. Negotiate and finalize the partnership deals.
Desired Skills
1. 3+ years of relevant work experience.
2. Successfully built and managed B2B partnerships in the past.
3. Excellent at Opportunity Analysis and Business Planning.
If you are someone
1. Who is resourceful, and able to effectively negotiate and close the B2B deals. You prefer traveling and visiting B2B partners.
2. Understand internal dynamics and partner profiles to create a win-win situation.
3. Energetic, hunger to learn.
4. Comfortable getting your hands dirty and high on execution.
This Opportunity is for YOU!
- Work with development teams and product managers to create software solutions.
- Design client-side and server-side architecture.
- Build the front-end of applications.
- Develop and manage well-functioning databases and applications.
- Write effective APIs.
- Test software to ensure responsiveness and efficiency.
- Troubleshoot, debug and upgrade software.
- Create security and data protection settings.
- Build features and applications with a mobile responsive design.
- Write technical documentation.
- Work with data scientists and analysts to improve the software.
Qualifications:
Degree in Computer Science, Software Engineering or relevant field.
Experience with Java, Spring, and Restful API's.
Experience with Database development (MySQL, Postgres, etc).
Proven experience as a Full Stack Developer or similar role. Knowledge of multiple front-end languages and libraries (e.g. HTML/ CSS, JavaScript, jQuery).
Knowledge of multiple back-end languages (e.g. Java, Python) and JavaScript frameworks (e.g. Angular, React, Node.js).
Familiarity with databases (e.g. MySQL, MongoDB), web servers (e.g. Apache), and UI/UX design.
Experience with AWS or other cloud environments
- JavaScript, HTML ,
- SCSS/CSS/LESS skills
• - Strong on React JS (Minimum 2 years of experience is mandatory)
• - ES6
Competencies:
- Strong understanding of JavaScript
- Good understanding of web markup, including HTML5 and CSS3
- Good understanding of advanced JavaScript libraries and frameworks.
- Proficient understanding of cross-browser compatibility issues and ways to work around such issues
- Familiarity with JavaScript module loaders, such as Require.js and AMD
- Familiarity with front-end build tools, such as Grunt and Gulp.js
- Proficient understanding of code versioning tools, such as (Git / Mercurial / SVN)
- Good understanding of browser rendering behavior and performance
- Proven technical expertise with Bootstrap and Foundation.
- Familiar with Service-Oriented Architecture (SOA).
- Develop responsive design websites using frameworks like Bootstrap.
- Develop websites using JavaScript frameworks like JQuery, AngularJS and Backbone.
- Must be are eager to learn, seek out new solutions and can adapt quickly within a dynamic technical environment.
- Excellent communication and self-motivation skills.
- Ability to adapt quickly to changing priorities and unforeseen requests
- Proven interpersonal, analytical, attention to detail/strategy, and creative problem-solving skills
- Passionate about technology
- Must be able to work with minimal supervision on multiple concurrent projects
- Familiarity with Agile/Scrum software development methodologies.
Responsibilities:-
• Communicating with upper management to develop strategic operations goals
• Developing strategic long-range plans to achieve strategic objectives
• Creating and managing the organization’s fiscal operating and capital budget and expenses
• Monitoring operational performance of both internal and external service providers
• Monitoring facility condition and environmental performance and recommending or approving funding levels and spending plans
• Providing a workplace setting that is conducive to productive work
• Monitoring occupant satisfaction
• Monitoring construction and renovation projects
• Monitoring performance metrics
• Receiving and responding to approvals and notifications.
Key Skills:
Technical proficiency, excellent communication skills, strategic planning, staff management
About Us
Censius is a US-based product company that is enabling AI at scale for enterprises. We are unlocking MLOps scalability by building the world's fastest way to deploy models and are amongst the earliest companies to tackle Model Performance Management. At Censius, you will get to solve difficult problems in a very nascent, but rapidly growing, area.
About the role
In this role, you will design and implement a generic ML platform that helps monitor models across modalities in production. You will collaborate with the research and development teams to build robust ML and big data monitoring platforms.
Responsibilities
* Work on large-scale machine learning challenges that impact millions of people around the globe
* Research and implement cutting-edge algorithms and implement pipelines that work with massive data sets in real-time
* Implementing fast, scalable solutions with optimal performance day in and out
* Machine-learning being the core of our business, this role will be responsible for all phases of the product development lifecycle
* Evaluate and validate the analyses with statistical methods and explain to people unfamiliar with the domain of data science
* Writing specifications for algorithms, reports on data analysis, documentation of algorithms, and collaborating with product teams' skills and attributes for success will want you to have
* Strong programming skills in Python.
* Working experience with a variety of ML techniques (decision trees, clustering, boosting, bagging, neural networks, etc.)
* Working experience with advanced statistical concepts (outliers, distance, regression, distributions, statistical tests, etc.)
* Hands-on experience with one or more machine learning frameworks - PyTorch, Keras, Tensorflow, XGBoost, and libraries - Pandas, NumPY, Scikit-learn
* Familiarity with ML platforms like MLflow, Weights&Biases, Kubeflow, and AWS SageMaker.It'd be nice if you have* Passion for developing data products from scratch and a high level of proactiveness
* Knowledge of Reinforcement learning and Optimisation problems on a large scale is a big plus
* Some experience in project management and mentoring is also a plus.
* Knowledge and experience in deploying large-scale systems using distributed and cloud-based systems (Hadoop, Amazon EC2) is a big plus.
You will excel in this role if
* You are scrappy, take ownership, and follow through to the very end
* You enjoy wearing multiple hats
* A sincere desire to learn and grow - we're quite small, so the desire to learn and grow as the company grows is essential!
Benefits
- Competitive Salary 💸
- Work Remotely 🌎
- Health insurance 🏥
- Unlimited Time Off ⏰
- Support for continual learning (free books and online courses) 📚
- Reimbursement for streaming services (think Netflix) 🎥
- Reimbursement for gym or physical activity of your choice 🏋🏽♀️
- Flex hours 💪
- Leveling Up Opportunities 🌱
EXP-Developer-4 to 12 years
Must have low-level design and development skills. Should able to design a solution for given use cases.
- Agile delivery- Person must able to show design and code on a daily basis
- Must be an experienced PySpark developer and Scala coding. Primary skill is PySpark
- Must have experience in designing job orchestration, sequence, metadata design, Audit trail, dynamic parameter passing and error/exception handling
- Good experience with unit, integration and UAT support
- Able to design and code reusable components and functions
- Should able to review design, code & provide review comments with justification
- Zeal to learn new tool/technologies and adoption
- Good to have experience with Devops and CICD








