
We are looking for a proactive and people-savvy individual to serve as the bridge between our clients and our Customer Success Managers (CSMs). This role is ideal for someone who enjoys client interaction, problem-solving, and ensuring smooth delivery of post-sales services.
Key Responsibilities:
- Act as the first point of contact for clients post-onboarding
- Assist the CSM team in understanding client requirements and priorities
- Coordinate between internal teams and clients to ensure timely updates and follow-ups
- Help track deliverables and ensure SLAs are met
- Maintain clear communication records and update CRMs accordingly
- Handle client feedback, concerns, and route them to appropriate internal stakeholders
What We’re Looking For:
- Strong communication and interpersonal skills
- Ability to manage multiple tasks and work under pressure
- Good understanding of customer service processes
- Basic knowledge of CRM tools (HubSpot, Salesforce, etc.) is a plus
- Fresher or 1-2 years of experience in customer-facing roles preferred
Location: Hyderabad, India. WFO only

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Experience in Backend
Experience in Java ,Spring boot
Experience in Microservices
Experience in Data structure ,Algorithm


Primary Skills
Frontend framework ReactJS
Pure JavaScript, jQuery
Bootstrap, HTML5, CSS, SASS
Passionate about implementing UX\UI of web applications
Understanding of Web Accessibility Standards (WCAG)
We believe in “the power of collaboration”, hence we are on a mission to consolidate the fragmented manufacturing base in the Indian speciality chemicals segment. We are a full-stack supplier of speciality chemicals and intermediates. Reliability, quality and affordability are the three pillars of our core values. Today, we are having a combined manufacturing capacity of ~ 5000 MTPA where over 50 chemicals are getting produced for various end industries i.e., personal care, pharma APIs, polymers, fragrances, agriculture etc. With a presence across diverse speciality chemical value chains and multiple production facilities, we are a one-of-a-kind and highly reliable one-stop-shop supplier to customers across the globe. We have been funded by a global Tier-1 venture capital fund (Lightspeed Venture Partners - $10B+ AUM fund and early investors in Oyo, Byju's, and Udaan) and have several renowned thought leaders and opinion shapers from the chemicals industry as advisors.
Job description:
1. Lead the Technical and Regulatory documentation for smooth operations.
2. Responsible for ensuring the accuracy and quality of COA, TDS, MSDS and other related technical documents.
3. Maintain a real-time database of Products & Suppliers with corresponding technical documents.
4. Mentor and guide the documentation team on writing practices and processes
5. Bring in strong Chemistry knowledge and support the demand and supply team with suitable inputs on specifications.
Our offering:
1. A great work environment with massive ownership and growth opportunities
2. Work closely with the founding and the leadership team on key projects
3. Opportunity to be on top of industry trends and learn from industry leaders.
4. Compensation: Market standards + ESOPs
Role – Java lead
Location – Bangalore
Job Description:
• Strong in java and Spring MVC
• Experience in client interaction
• Good communication skill
• Good interpersonal skill
• Team Handling skills
- A customer care executive tends to act as a link-man between a company and its customers and resolves any such queries generated by its customers or clients with efficiency.
- The only aim is to ensure customer satisfaction by fulfilling their requirements.
- Should be confident in troubleshooting any such emerging queries and maintaining high standards.
- Good Convincing Skills.
- Good communication and interpersonal skills interactive communication.
- Document or maintain records of each and every interaction with the customers for future evaluation.
- Follow the procedure, and guidelines provided and implement it while troubleshooting queries.
- Proficiency in English is Mandatory.
What you must know?
Hands on technical experience with architecting and building a large scale product
, He/She should have flair for technology & business, be eager to take up challenging
assignments in global setup and have relevant experience working with b2b startups in
growth stage targeting global markets based out of India.
Roles & responsibilities
• Lead a team of talented 10+ engineers (developers and QA) through all stages of product
development and delivery ( requirement gather, requirement detailing, design,
development, testing, release )
• Hire, mentor and develop engineers to create high-performing teams
• Identify, coach and retain engineering talent and strengthen software development teams
• Provide constructive feedback and mentor team members to go to next level
• Build and maintain good relationship with peers, product management, architects,
customer support, HR, talent acquisition team and other cross-functional teams
• Work closely with engineering leaders and product managers for product delivery
• Contribute in engineering management team activities like, hiring, onboarding,
performance appraisal, skill management,release planning and delivery etc.
• Provide technical leadership to software engineers to build a high quality software product
• Collaborate with Internal/external stakeholder to enhance the quality of engineering
deliverables
• Establish and promote a culture of excellence with end-to-end ownership for delivery
• Ensure complete solution design in collaboration with product management, architects
and technical leads
• Participate in the creation of engineering roadmap based on organization strategy
• Drive execution of quarterly releases and a roadmap of next year.
• Analyze customer issues, suggest and implement a practise to address and improve
customer satisfaction about the product
• Hands on coding and contribute in code reviews
• Identify,develop and improve engineering practices for development, QA, devops and agile
implementation.
• Build and monitor team performance metrics.
What will qualify you for this role?:
• 13+ years experience with 2+ years in managerial capacity leading a team of 10+
developers
• Hands on technical experience with architecting and building a large scale product
• Experience with modern devops tools and technologies
• Proactive and solutions-oriented with experience in working in ambiguity
• Excellent coding and debugging in one of the languages java/python/React
• Good understanding of distributed architecture, microservice etc
• Familiarity with cloud infrastructure. Knowledge of AWS would be an added advantage.
• Experience with setting up/tracking engineering matrices


Responsibilities
- Work closely with the design and backend team to build and develop web applications for our forward-thinking products.
- Design large-scale systems with high complexity to support our high throughput applications.
- Understand how to leverage infrastructure for solving such large-scale problems.
- Develop tools and contribute to open source wherever possible.
- Adopt problem-solving as a way of life - always go to the root cause.
- Develop scalable front-end engineering, for the largest FinTech companies in India who use our product.
- Actively think about improving UX and UI.
- Collaborate with the team to discuss and implement ideas.
- Build responsive, robust, and optimized applications.
- Professional development experience with Angular 10
- At least 1-2 years of JavaScript development experience for web applications.
- Strong eye for design, UI, and UX.
- Passion for front-end development.
- Willingness to learn and experiment with new technologies.
Our client is a pet-care focused digital aggregator across various categories such as food, accessories, toys and grooming essentials. Their focus segment is the rapidly increasing community of pet parents. They offer expert-led online pet care consultation, training and healthcare services and products for dogs and cats, covering the lifecycle of a pet acting as a one stop shop. It is headquartered in Bangalore and was co-founded by startup veterans of whom 2 are IIM-Lucknow alumni and one is a Chartered Accountant. Our venture capital-backed client is funded by tier 1 investors and has raised approx. $3.5 mn in funding.
As a Product Manager, you will be responsible for constantly looking to improve the product by analyzing and benchmarking.
What you will do:
- Understanding user behavior and demonstrating the same
- Analyzing data, postulating theories, conducting experiments, measuring performance and reiterating
- Quantifying & communicating the “gap” as well as the gains to relevant stakeholders
- Carrying a vision for the launch and a drive to nurture the product henceforth
Desired Candidate Profile
What you need to have:- Graduation from a Tier 1 college(IIT, NIT, BIT)
- 3 years of experience in the development of user-facing products
- Minimum 2 years of experience working as a Product Manager
- Good experience working with a start-up company
- High sense of ownership
- Exercises judgment in selecting methods and techniques for obtaining solutions.
- Perform various types of testing like sanity, functional, exploratory, integration, and system testing to ensure that the product delivered is of high quality.
- Support the Planning of test schedules in accordance with project scope/delivery dates and ensure that the timelines are adhered to without fail.
- Have very good knowledge of SDLC and STLC life cycles and working knowledge in agile.
- Work as part of cross-functional, passionate agile project teams to ensure quality is driven into the heart of the development process from requirements definition through to delivery.
- Contributing toward predictable delivery of quality releases.
- Be meticulous about documentation and maintaining a robust log of all test cases and test results.
- Very good at manual testing of web and windows based applications, web services testing, and integration testing of a complex system, iOS and Android applications.
- Defect Tracking and Reporting of bugs to developers so as to fix it and follow-ups.
- Lesson Learnt documents (based on testing inputs from the previous project)
- Suggestion Documents (to improve software quality)
- Leads test processes and delivers results to necessary stakeholders.
- Reviews changes or upgrades to existing tests, tools, and testing protocols.
- Good to have knowledge over Stockbroking applications, financial and capital market domain.
Desired Technical Skills and Experience
- Experience with Web Applications, iOS, and Android Applications.
- Passionate about understanding the application end to end.
- Effective communication skills to interact with internal stakeholders.
- Experience with Agile/Waterfall methodologies.
- Adaptable to the current requirement.
- High-level problem-solving skills, and the ability to project manage Knowledge of defect management process
- Strong understanding of software concepts and ability to quickly grasp new products and technologies.

