We are looking for a proactive and people-savvy individual to serve as the bridge between our clients and our Customer Success Managers (CSMs). This role is ideal for someone who enjoys client interaction, problem-solving, and ensuring smooth delivery of post-sales services.
Key Responsibilities:
- Act as the first point of contact for clients post-onboarding
- Assist the CSM team in understanding client requirements and priorities
- Coordinate between internal teams and clients to ensure timely updates and follow-ups
- Help track deliverables and ensure SLAs are met
- Maintain clear communication records and update CRMs accordingly
- Handle client feedback, concerns, and route them to appropriate internal stakeholders
What We’re Looking For:
- Strong communication and interpersonal skills
- Ability to manage multiple tasks and work under pressure
- Good understanding of customer service processes
- Basic knowledge of CRM tools (HubSpot, Salesforce, etc.) is a plus
- Fresher or 1-2 years of experience in customer-facing roles preferred
Location: Hyderabad, India. WFO only
Shubham Vishwakarma
Full Stack Developer - Averlon
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Position Overview:
Are you passionate about building products that power real-world change? At CallHub, you’ll be at the center of technology and impact—developing tools that help movements win elections, nonprofits raise funds, and communities connect. As our Product Manager, you won’t just ship features - you’ll shape how thousands of campaigns around the world communicate every day.
You’ll work closely with engineers, designers, and marketers to bring ideas to life - from brainstorming sessions to launch day celebrations. Expect a fast-paced, collaborative environment where creativity meets purpose, data drives decisions, and your ideas directly impact product direction.
If you love solving complex problems, turning insights into action, and seeing your work make a difference in global campaigns, this is your stage. Let’s build the future of communication together.
About CallHub:
CallHub is an all-in-one cloud-based communication and digital organizing platform designed for political campaigns, nonprofits, advocacy groups, unions, and businesses. Founded in 2011 by Augustus Franklin, the platform evolved from a simple chat tool into a comprehensive campaigning solution that helps organizations reach millions of constituents through scalable outreach.
Key Responsibilities:
- Define and prioritize product roadmap based on customer needs, market trends, and business objectives
- Gather requirements through user research, customer interviews, and data analysis
- Write detailed user stories, acceptance criteria, and product specifications
- Collaborate with engineering, design, and QA teams throughout the development lifecycle
- Analyze product metrics and user feedback to identify improvement opportunities
- Conduct competitive analysis and stay informed about industry developments
- Manage product launches and coordinate with marketing and sales teams
- Own product documentation and maintain the product backlog
Requirements:
- Minimum 3 years of product management experience in B2B SaaS or communication technology.
- Minimum 2 years of experience in software engineering in product development or QA.
- Proven track record of shipping successful products from conception to launch
- Strong analytical skills with experience using product analytics tools
- Excellent written and verbal communication skills
- Ability to translate complex technical concepts for non-technical stakeholders
- Bachelor's degree in Computer Science, Engineering, Business, or related field
Preferred Qualifications:
- Experience building or managing SaaS communication platforms (voice, SMS, messaging, or telephony)
- Prior work experience in Political Campaigns, Non-Profit Organizations, or Advocacy sectors
- Knowledge of APIs, webhooks, and integrations
- Technical background or ability to understand system architecture
- Understanding of compliance requirements for communication platforms (TCPA, GDPR, etc.)
- Experience in working with AI for faster iteration on ideas, prototypes and research.
What We Offer:
- Competitive salary and equity package
- Flexible work environment
- Health and wellness benefits
- Driving and owning verticals independently
- Collaborative and mission-driven team culture
Job Overview:
As a Customer Support Specialist, you will play a crucial role in ensuring customer satisfaction and loyalty. Your primary responsibilities will include responding to customer inquiries,
troubleshooting issues, and providing timely solutions across various communication channels, including phone, email, and chat.
Role & responsibilities:
• Good Computer Skills
• Candidate must have good communication skills
• Must be a Graduate
• Willing to work in night shift (UK or US)
• Able to work in Order Processing & Customer Service (both Chat & Calling).
HTML/CSSThe core objective of this project is to upgrade the Dance School website, developed on the Wix platform, to include advanced features and functionalities that cater to both our users and administrative team.
- Professional Dashboard Development:
- Redesign and enhance the existing benchmark tool to a more professional standard. This includes improving the UI/UX design, functionality, and integration within the website.
Engagement Type:
- Mode of Work: Remote
- Shift Time: 6 AM to 3 PM IST
This Role Requires:
- Minimum Exp Required: 3 Years
- Wix Platform Expertise: The developer should have a strong understanding of the Wix platform, including its capabilities, limitations, and best practices for customization.
Interview Rounds:
- Technical and HR Technical Round - Ask questions on the previous work experience.
- HR - Behavioural and cultural fit.
Our client is an Innovative B2B Saas company which focuses on integrating technology into solving regulatory compliance, privacy, cyber security and financial issues management. Founded in 2009, as a technology service provider, it aimed to specialize in digitalizing and transforming the enterprise systems, data and processes of professional service companies by providing in depth computer system design and related services.
Revenue earned by the client as on 2020 is $13.6 Mn and also has partnered with almost 50% of top 20 companies. They have been showing a significant growth of over 30% in the last few years.Their client base has over 300+ customers and 3 lakhs + users comprising big 4s and major Companies worldwide.
They are located in Chicago, London, Mumbai, Pristina and Philadelphia.
As a Technical Writer, you will be responsible for collaborating with Product Managers, Software Engineers, Developer Support Engineers and more to define documentation projects.
What you will do:
- Mentoring peers within the Documentation team on documentation best practices
- Building company-wide participation in the creation of amazing documentation through training programs, outreach etc
- Writing concise, easy-to-understand documentation that simplifies complex technical concepts into content consumable by all skill levels and roles
- Reviewing and editing documentation drafts contributed by peers or others outside the Documentation team
- Contributing to or leading strategic quarterly documentation initiatives to enhance our process, website and content
Desired Candidate Profile
What you need to have:- 5+ years technical writing experience
- Proven ability to build a culture of documentation within a company
- Proven understanding of modern software development concepts; the closer your experience level is to being a software developer, the better
- Ability to organize information into an easy-to-understand hierarchy
- Strong time management and prioritization skills
- Ability to learn new technologies quickly, as well as understand why they’re important to our users
- Ability to collaborate cross-functionally with people in all ranks, teams and disciplines across the company
Go Programming (Golang)
MongoDB- 1-3 years of production-grade experience in Go Language Developer
- Strong knowledge of Go programming language, paradigms, constructs, and idioms
- Knowledge of common Goroutine and channel patterns
- Experience with the full site of Go frameworks and tools, including:
- Dependency management tools such as Godep, Sltr, etc.
- Go's templating language
- Go's code generation tools, such as Stringer.
- Popular Go web frameworks, such as Revel
- Router packages, such as Gorilla Mux
- You must have the ability to write clean and effective code comments
- You must be familiar with the following Databases
- MySQL,MongoDB,Redis
- You must be familiar with RESTful APIs
- Understanding of Docker,Kubernetes is a bonus
- You must be familiar with code versioning tools such as Git
- Understanding of Front-end Technologies such as React.js & Next.js is a bonus
Educational:
- B. Tech / B. E in Computer Science or related field or MCA
Javascript
Vue.js
React.jsHTML/CSS- Bachelor’s degree in Computer Science, Information Technology, or a similar field.
- At least 5-10 years' experience working as a React.js Developer.
- In-depth knowledge of JavaScript, CSS, HTML and front-end languages. Knowledge of REACT tools including React.js, Web pack, Enzyme, Redux, and Flux, Vuejs, Angular++, Python and latest technology skills.
- Experience with user interface design. Knowledge of performance testing frameworks including Mocha and Jest.
- Experience with browser-based debugging and performance testing software. Excellent troubleshooting skills. Good project management skills.
iOS App Development
Swift
Objective CMandatory: Hands on experience working with Swift 3 , Swift 4. Very strong logical skills. Good hold on operating system concepts and data structure. Experience with web services , core-data , camera kit , image caching concepts, keychain , past experience working with one of the design patterns like MVC / MVVM / Viper , network check.
Good to have: Rx-Swift experience , video / image filter experience , media player usage , complex UX effects , couch-db , RealM.Knowledge of GIT management , Continuous Integration and Continuous Development practices.
Soft Skills: Strong communication skills , high spirited , eager to learn , able to perform in a high pressure environment
.NET
AngularJS (1.x)Javascript
Angular (2+)We want a team member who strives to develop a first-class codebase using best practices and be proficient in Angular, Asp.NET, MVC, Asp.NET Core, SQL, JavaScript, jQuery.
Responsibilities:
The candidate would be responsible for client interaction, understanding requirements, coding, designing architecture, and scheduling on the ASP.Net platform
Design, develop, and maintain both new and existing code
Translate mockups and wireframes into functioning front-end code
Write and maintain documentation for new and existing features
Keep up-to-date on best practices and new technologies
Work with Product Management to analyze requirements
Collaborate on technical architecture and design
Meeting both technical and consumer needs
Staying abreast of developments in web applications and programming languages
Requirements:
5+ years of minimum total work experience
Minimum 3+years experience in Asp.NET
Minimum 2+years experience in Asp.NET Core
Hands-on experience of AJAX, HTML Bootstrap CSS JavaScript jQuery skills is required.
Ability to handle complex application features, prepare technical designs, and write the program.
Strong understanding and hands-on experience of ASP.NET with maintaining MS SQL Server objects and handling performance issues
Having experience in any ORM (Microsoft entity framework or LinqToSQL).
Candidate must have strong hands-on OOPS concepts and should have Strong programming skills.
This job is also known as ASP.Net developer, Angular developer, etc.
Benefits-
Flexible work hours
Work-Life Balance
Employee friendly work culture
Rapid growth, learning opportunities, and talent development
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Full Stack Developer - Averlon