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Client Communication
Client Communication
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Client Communication

Swetha Arun's profile picture
Posted by Swetha Arun
0 - 2 yrs
₹4L - ₹6L / yr
Intandemly Technologies Address: The Ninth, 2nd floor, Plot 131 & 132, Rd Number 5, Khajaguda, Telangana 500008, Hyderabad
Skills
Client Management
Client Servicing

We are looking for a proactive and people-savvy individual to serve as the bridge between our clients and our Customer Success Managers (CSMs). This role is ideal for someone who enjoys client interaction, problem-solving, and ensuring smooth delivery of post-sales services.


Key Responsibilities:


  • Act as the first point of contact for clients post-onboarding
  • Assist the CSM team in understanding client requirements and priorities
  • Coordinate between internal teams and clients to ensure timely updates and follow-ups
  • Help track deliverables and ensure SLAs are met
  • Maintain clear communication records and update CRMs accordingly
  • Handle client feedback, concerns, and route them to appropriate internal stakeholders


What We’re Looking For:


  • Strong communication and interpersonal skills
  • Ability to manage multiple tasks and work under pressure
  • Good understanding of customer service processes
  • Basic knowledge of CRM tools (HubSpot, Salesforce, etc.) is a plus
  • Fresher or 1-2 years of experience in customer-facing roles preferred


Location: Hyderabad, India. WFO only 

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Shubham Vishwakarma

Full Stack Developer - Averlon
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About Intandemly

Founded :
2016
Type :
Products & Services
Size :
20-100
Stage :
Bootstrapped

About

As a unique account-based marketing sales platform, Intandemly enables B2B companies to target accounts, engage decision-makers and accelerate marketing.
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Swetha Arun

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Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
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