Sr. Copywriter

Role Summary

The Service Delivery & Change Manager is responsible for ensuring smooth day-to-day support operations, structured execution of change requests, and controlled production releases across client accounts and internal systems. This is a hybrid role requiring a mix of delivery management, technical coordination, stakeholder communication, and operational discipline.

Key Responsibilities

• Oversee day-to-day production support activities across projects or client accounts
• Manage incidents, service requests, and operational issues to ensure timely resolution and SLA compliance
• Coordinate with internal technical teams for troubleshooting, escalation, and closure of support cases
• Maintain support records, trackers, and operational documentation
• Support business users with system-related requests, user access coordination, and issue follow-up where needed
• Manage the complete lifecycle of change requests from requirement gathering to closure
• Coordinate with business stakeholders, clients, and technical teams to define scope, effort, timelines, and priorities
• Ensure proper approvals, documentation, planning, testing, deployment readiness, and closure of all changes
• Coordinate production deployments involving application and database changes
• Support release planning, deployment communication, release notes, and post-release follow-up
• Act as the primary coordination point between clients, business teams, and delivery teams
• Lead or support review meetings, status calls, follow-ups, and issue discussions
• Provide regular updates on support status, change progress, risks, and delivery timelines
• Ensure adherence to internal processes, governance standards, and audit requirements
• Support compliance-related activities, reporting needs, and documentation for management or client review
• Prepare weekly and monthly reports covering incidents, support activities, change requests, deployment status, and team utilization
• Track open items, pending approvals, delivery risks, and recurring support trends
• Support management with structured data for invoicing inputs, audit preparation, and operational analysis
• Contribute to process improvements that strengthen service quality, delivery control, and communication flow
• Manage resource planning, team allocation, leave schedules, and backup coverage to ensure smooth delivery continuity.
• Support onboarding, knowledge transfer, and internal coordination for smooth service continuity
• Identify, support, and help drive AI-led initiatives that improve operational efficiency, service quality, reporting, or delivery processes

Required Skills / Knowledge

• Strong experience in application support, service delivery, change management, or technical project coordination
• Good understanding of incident management, service request handling, and change control processes
• Experience in production release coordination and deployment planning
• Strong stakeholder management and client communication skills
• Ability to work across business, technical, and operational teams
• Strong reporting, documentation, and follow-up discipline
• Familiarity with ticketing tools, release processes, and enterprise support environments
• Good analytical and problem-solving skills
• Ability to manage multiple priorities in a structured and calm manner
• Working knowledge of Java-based enterprise applications, including Spring Framework and Hibernate
• Familiarity with cloud platforms such as AWS
• Basic working knowledge of Linux environments
• Understanding of CI/CD tools and version control platforms such as Jenkins, GitHub, and Bitbucket
• Ability to coordinate effectively with development and DevOps teams on application changes, deployments, and environment-related issues
• Strong interest in emerging technologies and willingness to contribute to AI initiatives within the organization

Preferred Qualifications

• Bachelor’s degree in Engineering, IT, Computer Science, or related field
• 5+ years of relevant experience in service delivery, application support, or technical project management
• Experience in client-facing delivery environments
• Exposure to audit, compliance, or governance-heavy projects is an advantage
• Experience in the Energy sector and/or Ecommerce will be an added advantage

Position: Trainee Electronics Engineer

Location: Gandhinagar, Gujarat

Employment Type: Full-time, On-site

Experience: 6 month to 2 year (Freshers Preferred)

Salary: ₹19,000 CTC (Starting)

Key Responsibilities

• Assist in testing, troubleshooting, and maintenance of electronic equipment and systems.
• Understand and interpret electrical and electronic circuit drawings.
• Perform on-site service and support activities as required.
• Work closely with senior engineers to learn and implement engineering best practices.
• Prepare and maintain technical documentation and service reports.

Required Skills & Qualifications

• Qualification: B.E. in Electronics Engineering.
• Strong understanding of basic electronics concepts, measuring units, instruments, and electrical properties of components.
• Ability to read and interpret electrical drawings.
• Good communication skills – must be able to read, write, and speak in English.
• Willingness to travel for service and field assignments.
• Freshers and local candidates will be given preference.

Job Location: Sewri, Mumbai, Maharashtra

Required experience:

• Minimum 2 year of experience in Web & Backend Development using Python

Overview

We are looking for Python developers with a strong understanding of object orientation and experience in web and backend development. Experience with Analytical algorithms and mathematical calculations using libraries such as Numpy and Pandas are a must. Experience in some form of Machine Learning. We require candidates who have working experience using Django Framework

Key Skills required (Items in Bold are mandatory keywords) :

1. Proficiency in Python 3.x based web and backend development
2. Solid understanding of Python concepts
3. Experience with some form of Machine Learning (ML)
4. Experience in using libraries such as Numpy and Pandas
5. Some form of experience with NLP and Deep Learning using any of Pytorch, Tensorflow, Keras, Scikit-learn or similar
6. Hands on experience with RDBMS such as Postgres or MySQL
7. Experience building REST APIs using DRF or Flask
8. Comfort with Git repositories, branching and deployment using Git
9. Working experience with Docker
10. Basic working knowledge of ReactJs
11. Experience in deploying Django applications to AWS,Digital Ocean or Heroku

KRAs includes:

1. Understanding the scope of work
2. Understanding and adopting the current internal development workflow and processes
3. Understanding client requirements as communicated by the project manager
4. Arriving on timelines for projects, either independently or as a part of a team
5. Executing projects either independently or as a part of a team
6. Developing products and projects using Python
7. Writing code to collect and mathematically analyse large volumes of data.
8. Creating backend modules in Python by building or reutilizing existing modules in a manner so as to

provide optimal deliveries on time

1. Writing Scalable, maintainable code
2. Building secured REST APIs
3. Setting up batch task processing environments using Celery
4. Unit testing prepared modules
5. Bug fixing issues as reported by the QA team
6. Optimization and performance tuning of code

Primary job role

As a Senior Technical Consultant – M3, the primary job role is to develop integration using Infor Enterprise Collaborator (IEC) , Intelligent Open Network(ION), Extension development using H5 Scripts, Output generation from OpenText Stream Serve and OpenText Story Teller.   Furthermore, it is required to design required solution and logics for the development components and collaboratively coordinate with the rest of the team playing a leadership role.

Main duties/responsibilities

• Design & implement high performing M3 Integrations solutions as per the functional specification.
• Create Technical Specification.
• Participate in effort estimations.
• Participate in design discussions and own module designs.
• Effective troubleshooting of technical issues and bugs.
• Package deployment and release management.
• Provides technical support to customers.
• Provides training and guidance to the new developers and junior team members.
• Participate in Requirement discussions.
• Participate in Project related meetings if required.
• Must be able to manage timelines and task priorities.
• Attention to detail and maintaining high quality standards is a must.

Experience

• 6+ years of experience in the M3 Technical Consulting.

Technical Knowledge

• Ability to design and develop M3 Integrations with Infor Enterprise Collaborator (IEC).
• UI Extension development using H5Scripts.
• Experience specially in Finance related integrations (Fix assets, GLS850 Uploads for AP, AR, GL etc), Banking Integrations (Including MT940).
• Experience in complex development using Standard/Custom Business Object Document (BOD), ION Document Flow, Workflows.
• Configuring and working with Event Hub, Event Rules and MBM.
• Complex M3 Output development using OpenText Storyteller and OpenText Stream Serve.
• Ability to configure and work with Configurable XML.
• Experience in working with Infor OS and Infor Document Management (IDM).
• Ability to integrate M3 Output documents with IDM.

Qualifications

• Bachelor’s Degree or an equivalent qualification

Behavioral competencies

• Communication.
• Teamwork & collaboration.
• Client orientation.
• Results & execution orientation.

• Experience working with ASP.NET MVC, Entity Framework, LINQ, NoSQL, and Message Queue
• Demonstrated understanding of best practices in building web based applications
• Familiarity with SQL Server / Oracle Databases
  
  
• Demonstrated knowledge of enterprise architecture, design patterns and SOA services 
  
  
• Responsible for design, code, configuration, and implementation of high quality software solutions
• Analyzes and automates tasks, automating tasks through scripting and tools
• Works closely with technical leaders to help develop solution architecture, core system components, and proof of concepts
• Work both autonomously and with relevant teams to tackle complex technical issues
• Participate in design, code, and QA walkthroughs and reviews

Responsibilities:

• Drive business growth and profitability of the region with strong supply sourcing, operations, marketing, competition and consumer analytics.
• Sales Manager will be responsible for driving day to day operations to achieve the overall strategic goals for our interior division.
• Delivering Weekly, Monthly, Quarterly, Annual - Revenue, Margin, Markdown targets.
• Contributes in creation of sales plans and completely owns up the job closure.
• Monitoring service cycle of every category and take early calls for opportunity maximization.
• Executes inter-category / intra-category events and sales promotions.
• Collaborates with cross-functional internal partners to execute the brand vision with a customer centric approach.

Requirements:

• 1+ years of experience in Sales/Marketing/Business Development preferably in Real Estate/Interior/Construction industry.

About You:

We are looking for a candidate with 3 years of experience in mobile app development. Must have done at least 4 projects in react native. In this position you’ll be working with technologies like React Native, Redux, RX Observables, Type Script etc.

Skills & Qualifications:

- Good mobile app development experience (3 years)

- Strong knowledge of React Native(2+ years)

- Strong Javascript knowledge

- Strong attention to detail in UX & interactions

- Familiar with different tools Sentry, Bitrise, Hockeyapp, ESLint

- Familiar with Javascript ES6/ES7

- Experience with HTML/CSS(SAAS/LESS)

- Experience integrating REST APIs.

- Good knowledge of Git, Gitlab/bitbucket/Github etc.

- Familiarity with Redux