
About the job
The ideal candidate is a creative team player, talented wordsmith, and grammar sleuth. You will be responsible
for developing marketing and communications content that will separate us from the crowd. Someone who will
craft the written language that brings a brand's vision to life.
Responsibilities
• Bring an ability to understand brand briefs, tonality and communication structure of the brand.
• This includes creating compelling messaging for various touchpoints, from website copy and social
media posts to advertising materials and internal communications.
• Build trust, foster emotional connections, and drive conversions by effectively communicating the
brand's message.
• Be an important part of Windowseat’s collaborative culture and work with cross functional teams.
• Collaborate with graphic designers to ensure that the written content and visual design work together
harmoniously.
• Crafting compelling and engaging posts for social media platforms, maintaining brand consistency and
promoting engagement.
• Developing memorable and impactful taglines and slogans that capture the essence of the brand.
• Present ideas to clients clearly and effectively.
• Obsessed with grammar and proofreading.
• Stay abreast with the current industry trends.
Qualifications
• Should have 2-6 years of experience working as a copywriter with Branding And/or advertising agency
• A Bachelor's degree in fields such as Journalism, Communications, English, Marketing, or a related
discipline is the minimum requirement.
• Excellent written and verbal communication skills
• Knowledge of written and verbal skills in a regional languages will be an advantage.
• Additional skills like SEO knowledge and familiarity with digital marketing tools are also advantageous.

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As the G1 Head of Technical Support, you will be the central force ensuring an exceptional post-go-live technical experience across the company suite. You’ll oversee L3 support operations across all products, manage customer escalations, drive cross-team resolution, and build processes for visibility, accountability, and continuous improvement. This is a cross-functional, high-impact leadership role, working across engineering, QA, DevOps, customer support, and product teams to ensure that every issue is tracked, resolved, and learned from—within SLA and with a customer-first mindset.
YOU WILL-
Incident & Ticket Management:
- Own end-to-end L3 technical support governance across company products (ERP, POS,OMS, etc.)
- Ensure customer issues are responded to and resolved within defined SLAs
- Drive prioritization, root cause resolution, and engineering coordination across product teams
- Personally manage and de-escalate high-severity issues with customers and internal teams
Process & Metrics Ownership:
- Define, track, and optimize support processes, SLAs, escalation workflows, and ticket lifecycle practices
- Build dashboards for SLA adherence, issue aging, bug trends, defect density, etc.
- Establish strong feedback loops to engineering/product based on recurring issues
RCA & Knowledge Management:
- Ensure timely Root Cause Analysis (RCAs) for all S1/S2 issues with actionable insights
- Lead trend analysis to preempt issues and recommend long-term fixes or product hardening
- Build and maintain a knowledge base to improve internal resolution efficiency
Customer Interaction:
- Engage with enterprise customers on complex or long-running tickets
- Serve as a trusted escalation point for strategic clients
- Collaborate with Customer Success and Implementation teams for seamless client experience
Collaboration & Leadership:
- Coordinate with Product Architects and Engineering Heads to ensure ticket resolution
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IDEAL CANDIDATE:
- 11+ years of experience in technical support or L3 support leadership roles in SaaS or high- scale enterprise products
- Strong experience handling customer escalations, RCAs, and cross-team ticket resolution
- Solid technical background (understanding of APIs, microservices, database queries, logs, debugging)
- Expertise in support tooling: Freshdesk, Jira, ServiceNow, etc.
- Excellent communication skills—able to speak fluently with both customers and engineers
- Data-driven mindset for reporting, insights, and stakeholder updates
- Experience working in retail tech, ERP, or platform businesses is a big plus
PERKS, BENEFITS AND WORK CULTURE:
- Comprehensive health insurance coverage.
- Excellent rewards and recognition policy.
- Transparent compensation policy with no unnecessary deduction in CTC.
- Annual company off-site and a variety of events, celebrations throughout the year.
- Travelling opportunities between our offices across the country.
- Annual company walkathon & related sporting events.
- Quarterly Coffee with CEO.
Strong MLOps profile
Mandatory (Experience 1) - Must have 8+ years of DevOps experience and 4+ years in MLOps / ML pipeline automation and production deployments
Mandatory (Experience 2) - Must have 4+ years hands-on experience in Apache Airflow / MWAA managing workflow orchestration in production
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Mandatory (Experience 5) - Must have hands-on Python for pipeline & automation development
Mandatory (Experience 6) - Must have 4+ years of experience in AWS cloud, with recent companies
Mandatory (Company) - Product companies preferred; Exception for service company candidates with strong MLOps + AWS depth
Preferred
- Overall Synopsis (Skills to focus)
- Brush up your skills in Photoshop & Illustrator
- Illustrator tools - Pen tool, Gradient, Pathfinder, Blending modes, type on a path, rotate and reflect, mesh tool, selection tool, etc.
- Photoshop tools – change the color of the background, remove a selection, pen tool etc.
- Make sure to revise to recreate curves, and nodes smoothly while doing vectorization.
- Try making some logo designs, and work on the curves & texture.
This is a full-time WFH NIGHT SHIFT role.
Face to face drive for Mumbai based candidates.
25th & 26th April
|
Roles and Responsibilities |
● Responsible for ensuring design quality, consistency, and coherence of a feature. ● Ideate, execute and deliver features based on prioritization and collaboration with product & engineering. ● Be the owner & decision-maker of design for one or more major features in the consumer app ● Responsible for driving improvement through design on defined metrics for the feature ● Navigates through internal and external dependencies on product/dev/analytics teams ● Mentors designers within the team ● Participates in decision making for other related features. ● Actively participates in hiring events
|
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Critical Functional Skills (Any Certifications Preferred) |
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Requirements:
Time management and prioritising workload
Industry Knowledge and Experience desirable
Working knowledge of Microsoft office
People management skills
Excellent oral and written communication skills
Presenting skills
Roles and Responsibilities:
Manage the overall running of the sales team
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Position Summary
Are you passionate about working with smart people on challenging problems in an environment that values hard work, integrity and teamwork? F5 A Market leader in Application Delivery Controllers and Security platforms is hiring for its Centre of Excellence office in Hyderabad, India. Join our team of super smart engineers working in a fun, fast-paced, and highly technical environment where your dreams can become reality.
As a member of Firewall team, you are responsible for designing and developing automated test cases and framework, creation and execution of test cases, test plans to validate features and components of high performing software solution to detect underlying application by analyzing network traffic.
Primary Responsibilities
- Perform testing and validation of new and existing features. This includes creation of test strategy and test plans based on feature specs & requirements.
- Design, Implement, enhance and maintain automated tests.
- Execute and monitor the progress of automation runs and investigate test failures.
- Work with the product development engineers to help isolating defects, improve engineering documentation and enhance product quality.
- Performs analysis to define, edit and manage test methodologies tools, utilities, system structures, environments and provide technical input into project scope and estimating activities.
- Simulate network traffic using various tools & servers.
Knowledge, Skills and Abilities:
Essential Skills:
- 3+ years test automation experience in python, Javascript.
- Expert in network traffic generation tool like scapy.
- Experience with test methodologies used in software development.
- Excellent analytical and problem solving skills.
- Good understanding of network security, fire technolies
- Fair understanding of network protocols like TCP, UDP, IP, HTTP, SSL, DNS, FTP etc.
- Good team player with excellent written & verbal communication skills
- Knowledge on vmware is a plus
Nice-to-have Skills:
- Understanding of Linux networking and OS internals.
- Experience with CI/CD(git, pipeline, jenkins etc.).
Qualifications
- Requires a minimum of 2- 6 years of related experience with a Bachelor of Engineering in ECE/Computers or 2 years experience with ME/MTech in ECE/Computers.
- Excellent organizational agility and interpersonal skills throughout the organization.
- Ability to work flexible hours for better collaboration with International teams.
- Link to Apply:
- https://ffive.wd5.myworkdayjobs.com/f5jobs/job/Hyderabad/Software-Engineer-II_RP1023698
Will be developing mobile and web applications using latest technology. Should be good in analysing requirements and translate into applications. Good in understanding application flows.
Tech Skills –
Mobile technology – Hybrid (Ionic / Cordova / capacitor / flutter), Native (Android / iOS) – Expert level – Should have completed 2-3 full sized complex projects with server component, use of cloud services, use of device native capabilities like camera, accelerometer etc.
HTML, CSS, Bootstrap, Java script – Intermediate level - Good understanding of concepts and should be able to realize application screens based on the UI provided by designers.
MEAN (MongoDB, Express, Angular/React, Node.js) stack – Beginner level - Should have understanding of concepts, good with basics










