Associate Video Production / Content Strategy

 Job Summary:

We are seeking a highly skilled and experienced ServiceNow Analyst to join our team. The ideal candidate will be proficient in managing the Configuration Management Database (CMDB) within ServiceNow, with a strong background in ServiceNow Discovery and Service Mapping. This role involves identifying and resolving Discovery errors, ensuring the accuracy and integrity of the CMDB, and contributing to the overall efficiency of our IT service management processes. The ServiceNow CMDB and Discovery Administrator will be responsible for helping define, implement and integrate multiple discovery sources to support the configuration management database (CMDB). ·

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CMDB Management:

 Maintain and manage the Configuration Management Database (CMDB) within ServiceNow.

 Ensure the accuracy and integrity of CMDB data, implementing best practices and standards.

 Regularly audit and reconcile CMDB data to maintain up-to-date and accurate information.

Discovery and Service Mapping:

 Work with support teams to ensure that the Discovery tool has the appropriate access and permissions to capture configuration information.

 Perform day-to-day administration of the ServiceNow Service Mapping/Discovery tool, including mapping additional defined business services into the tool and updating discovery configurations for deeper network penetration.

 Assist the CMDB Administrator with developing and maintain the technical design of the ServiceNow CMDB to meet the current and anticipated scope and maintain CMDB integrity to effectively support other ITSM processes such as Incident Mgt., Change Mgt., and Asset Mgt.

 Implement data governance through identification rules and configuration of multiple discovery sources that populate the CMDB.

 Strong hands-on experience in optimizing discovery, tailoring patterns and development.

 Validating discovery results and troubleshooting as required

 Assist the CMDB Administrator team with designing, deploying, and managing ServiceNow Service Mapping solutions for both on-premise and cloud resources, including schedules, credentials, and mid-servers  Define, create, and manage Service Mapping infrastructure, including patterns.

 Work with support teams to identify, investigate and resolve Service Mapping issues, ensuring that Service Mapping is performing as expected.

 Assist in creating and maintaining Service Mapping-related documentation, aligning with other methods of populating the CMDB. General/Admin

 Assist with tasks related to implementing the ServiceNow application.  Document procedures for the discovery, configuration management functions

 Assist in developing, modifying, and configuring reports, dashboards, and outputs associated with the change, configuration, discovery, and mapping functions.

Qualifications:

1. Over 5+ years of working experience in ServiceNow

2. 3+ years' experience implementing, administering and optimizing ServiceNow Discovery and additional discovery tools

3. Solid understanding of Configuration Management practices and principles

4. Experience implementing ServiceNow Service Mapping

5. ITIL foundations certification preferred

6. Strong ability to effectively communicate (oral and written) with multiple levels of the organization (internally and externally)

7. Effectively working under accelerated deadlines and working independently to complete objectives

8. Experience working in a team-oriented, collaborative environment with good interpersonal skill

9. Ability to translate business requirements into technical specifications and design.

10. Self-starter, positive attitude, and ability to problem-solve under minimal supervision

11. Intelligent, motivated, and competitive with a “roll-up-the-sleeves” and “get the job done” attitude

12. Ability to manage multiple simultaneous tasks within an open and interactive environment 

Note: This role is physically based out of Mauritius - and you will be required to relocate. All relocation related costs will be taken care of (work permit/visa/shared accommodation/flight tickets)

We are seeking an accomplished and detail-oriented Senior QA Engineer to join our dynamic team. As a Senior QA Engineer, you will play a pivotal role in ensuring the quality and reliability of our software products through meticulous manual testing processes.

Your extensive experience and expertise will be instrumental in shaping the user experience by meticulously testing and validating software functionality, identifying defects, collaborating with cross-functional teams to deliver high- quality solutions, and coaching junior QA testers.

We are seeking an accomplished and detail-oriented Senior QA Engineer to join our dynamic team. As a Senior QA Engineer, you will play a pivotal role in ensuring the quality and reliability of our software products through meticulous manual testing processes.

Your extensive experience and expertise will be instrumental in shaping the user experience by meticulously testing and validating software functionality, identifying defects, collaborating with cross-functional teams to deliver high-quality solutions, and coaching junior QA testers.

Key Performance Indicators:

• Team's defect detection rate and test coverage.

• Ability to independently evaluate, plan, and execute testing activities.

• Timely delivery of test results and defect reports.

• Effective mentorship and professional development of team members.

• Consistent adherence to project timelines and quality standards.

Job Description:

We are looking for a talented Full Stack Developer with a strong background in Node.js, React.js, and AWS to contribute to the development and maintenance of our web applications. As a Full Stack Developer, you will work closely with cross-functional teams to design, develop, and deploy scalable and high-performance software solutions.

Responsibilities:

Collaborate with product managers and designers to translate requirements into technical specifications and deliver high-quality software solutions.

Develop and maintain web applications using Node.js and React.js frameworks.

Write clean, efficient, and well-documented code to ensure the reliability and maintainability of the software.

Implement responsive user interfaces, ensuring a seamless user experience across different devices and platforms.

Integrate third-party APIs and services to enhance application functionality.

Design and optimize databases to ensure efficient data storage and retrieval.

Deploy and manage applications on AWS cloud infrastructure, utilizing services such as EC2, S3, Lambda, and API Gateway.

Monitor and troubleshoot application performance, identify and resolve issues proactively.

Conduct code reviews to maintain code quality standards and provide constructive feedback to team members.

Stay up to date with the latest trends and best practices in web development and cloud technologies.

Requirements:

Proven experience as a Full Stack Developer, working with Node.js and React.js in a professional setting.

Strong proficiency in JavaScript and familiarity with modern front-end frameworks and libraries.

Experience with AWS services, such as EC2, S3, Lambda, API Gateway, and CloudFormation.

Knowledge of database systems, both SQL and NoSQL, and the ability to design efficient data models.

Familiarity with version control systems (e.g., Git) and agile development methodologies.

Ability to write clean, efficient, and well-documented code, following best practices and coding standards.

Strong problem-solving skills and the ability to work effectively in a fast-paced environment.

Excellent communication and collaboration skills, with the ability to work well in a team.

Responsibilities:

• Work on design and develop scalable solutions using efficient Design Patterns
• Adept in handling Non-functional requirements (performance etc.)
• Excellent aesthetic capability with UX designing and development experience
• Have a good understanding of all aspects of the application like rendering big datasets, fetching data using and authentication.
• Identify improvement areas within the application and work to implement the same
• Flexibility in adapting to team requirements

Requirements:

• Comprehensive knowledge of UX and responsive UI design with an emphasis on intuitive design
• Ability to write cross-browser and standards-compliant code that meets flexibility, scalability, and performance requirements
• Highly skilled at front-end engineering using a client-side technology stack including AngularJS, JQuery, HTML, CSS
• 5+ experience in Angular developing responsive Single Page application
• Experience working with REST API
• Experience working with JSON
• Experience with SVN/Git, Node.JS
• Knowledge of Agile and/or SCRUM methodologies
• Dedicated, self-driven and willing to take responsibility and ownership of the application
• Strong Problem identifying and solving ability and excellent communication skills

Job Type: Full Time, Onsite

SENIOR MARKETING MANAGER

Tesseract Esports is seeking an analytical, creative and highly motivated senior marketing professional to join our team. As a successful hire for this high impact role, you should be a self-starter with a passion for independent thinking, creative problem solving, have proven data analysis skills, show strong ownership and commitment, have proven leadership experience and bring relevant insights into growth marketing.

As a Senior Marketing Manager, you will lead the development and execution (end to end) of all marketing, social media, PR and brand activities across all owned channels and projects. You will lead a team of marketing professionals and will be responsible for achieving organization marketing objectives and project-wise KPIs. You will drive our marketing campaigns, content production, PR, Branding, events and community building efforts across all our internal and external projects. You accept the unknown and you’re able to come up with ground breaking initiatives that will drive us forward and make us stand out as an industry leader.

About Tesseract Esports

Tesseract Esports was founded in 2015 with an intent to elevate and transform the nascent gaming scene in South and Southeast Asia into a high profile and professional esport. We played a pioneering role by being the first to launch and introduce mobile esports in the region. We were also among the first to produce the biggest and most successful esports events and gaming activations in India at an unprecedented scale, paving the way for the growth of esports in the country.

We have since gone to partner with game publishers, developers, brands and media platforms to produce large scale esports events and engagements and become one of the leading esports production houses in the Asia-Pacific. We have worked with Qualcomm, MPL, Tencent Games, Razer, Garena, Acer and several other partners on many successful live and online esports activations. We are a growing team of highly skilled and passionate individuals focused on delivering the best competitive experiences. We are headquartered at our state of the art production studio in Hyderabad, India which also happens to be the largest esports facility in South Asia.

Responsibilities & Duties

• Define, develop and oversee the implementation of marketing strategy and brand strategy across different verticals.
• Lead the management, content creation and growth for all owned social media channels and accounts including those of our co-owned/shared/white-label projects/affiliate platforms and IPs in terms of followers, engagement and reach.
• Manage internal and external marketing budgets. Track, analyze and improve performance of marketing campaigns while being goal oriented (ROI & KPIs).
• Conduct market research and build strategy plans in order to grow all owned/co-owned/shared/white-label projects and channels and to better support management decision making.
• Identify and assess existing trends, opportunities, formats, audiences, storytelling platforms and determine when and how we will use them.
• Build partnerships and syndications with influencers, brands, partners across owned/co-owned/shared/white-label projects/affiliate platforms and IPs.
• Lead, manage and mentor a team of marketing professionals to drive and execute all marketing and related functions.
• Guide and work with internal creative resources and lead timely delivery of all creative requirements for all platforms.
• Develop accurate project priorities, schedules and execution of marketing campaigns for all owned channels and projects.
• Contribute to overall business and marketing strategy in order to help the organization achieve short and long term goals

Qualifications (Required)

• Bachelor’s degree in business, marketing, communications, or related field. MBA / PGDM in marketing or equivalent.
• 6 + years experience in marketing with demonstrated history of running successful marketing campaigns and having a 360 vision of marketing plans.
• Experience in building growth stage marketing strategies with a focus on brand visibility, user engagement and viewership across multiple channels.
• Demonstrable experience in managing SEO/SEM, marketing database, email, social media, and display advertising campaigns.
• Hands on experience with digital marketing – Facebook, Instagram, LinkedIn, Twitter, YouTube, Google Ads & AdWords.
• Exceptional storytelling skills with strong aptitude for developing engaging narratives around content and media for different audiences.
• Good knowledge of PR, affiliate marketing, media buying & licensing and experience in content writing and/or management.
• In depth understanding of how to interpret (and improve) advertising metrics (ex. CPM, CPC, CTR, CPV quality score, etc.)
• A strategic thinker with the ability to conceptualize broadly across various solutions, yet enjoys operating at a hands-on level.
• Proven leadership skills with experience in leading and managing a team. Excellent project management skills to ensure effective and transparent collaboration with team members and other departments.
• Strong team player, behaves like an owner and ultimately focused on delivering results with high standards. Set out the overall high performing team culture for the marketing team.
• Excellent communication and presentation skills. Ability to articulate a vision, strategy or idea clearly with a strong capacity of syntax, learning and sharing with senior leadership.
• Strong influencing skills and ability to communicate effectively with different internal departments, teams and clients.

Qualifications (Preferred)

• Strong passion for gaming and esports.
• Regional experience working across different countries/markets across South Asia, Southeast Asia and The Middle-East. Also preferred is market sensitivity, cultural curiosity and understanding differences in localization etc.
• Experience working in the esports or gaming industry.
• B2B/B2C marketing experience in sports, gaming, esports or information technology/ SaaS space.
• Past experience in scaling a service/product in the e-commerce space.

Job Description :

- We are looking to hire a skilled Magento Developer to build and maintain our eCommerce websites.

- As a Magento Developer, you will be responsible for liaising with the design team, setting up Magento 1x and 2x sites, building modules and customizing extensions, testing the performance of each site, and maintaining security and feature updates after the installation is complete.

Responsibilities

• Building and configuring Magento 1x and 2x eCommerce websites.
• Coding of the Magento templates.
• Developing Magento modules in PHP using best practices.
• Designing themes and interfaces.
• Setting performance tasks and goals.
• Updating website features and security patches.

Requirements:

• Must have the ability to develop Magento Modules and Customization, Extension Development.
• Experience: 5+ Years of relevant industry experience.
• Demonstrable knowledge of API integration, Payment Gateways, Shipping etc
• Full understanding of the Magento themes and templating systems.
• Strong understanding of Performance Tuning, Browser Compatibility, SEO Practices, and Version Control.
• Proven software development experience in PHP
• Understanding of open source projects like Joomla, Drupal, Wikis, osCommerce, etc
• Demonstrable knowledge of web technologies including HTML, CSS, Javascript, AJAX etc
• Good knowledge of relational databases, version control tools and developing web services
• Knowledge of multiple back-end languages (e.g. C#, Java, Python) and JavaScript frameworks (e.g. Angular, React, Node.js)
• Familiarity with databases (e.g. MySQL, MongoDB), web servers (e.g. Apache) and UI/UX design
• BS/MS degree in Computer Science, Engineering or a related subject

An entrepreneurial conference research and production company looking for an ambitious, creative and experienced Digital Marketing Manager to help grow both the conferences and the company. 

The ideal candidate will be responsible for growing revenue through digital media through designing and executing marketing campaigns. After campaigns have been launched, you will extract and analyze data across multiple channels. 

Responsibilities

• Maneuver digital marketing campaigns through all areas of the project life cycle
• Clearly understand and implement digital marketing campaigns which fit client needs
• Provide analytical reporting of campaigns to stakeholders
• Developing the event brand in the marketplace will also help to drive web traffic, grow the social media interaction and client acquisition
• Facilitate all internal and external communication about the event to increase attendee revenue and create new partnerships
• Understanding the market: main challenges and trends of the sector, industry value chain & key players
• Create and proofread web updates at all stages of the campaign life cycle
• Working with internal stakeholders, editors, internal designers and conference producers to ensure marketing campaigns have been implemented effectively
• Instigate promotional activity through email, print, data and mailing to enable multi-channel marketing
• Creating content and deliver communications that drives lead generation
• Producing all marketing material including email brochures, direct mail, event previews & guides, magazine ads, signage, video, banners and web imagery
• Manage the shows blogs, securing content from partners, editors and exhibitors to drive new customers to the site.
• Coordinate the implementation of marketing plan for exhibitor and visitor recruitment
• Fulfilling media deals, direct marketing, social media
• Database filtering and segmentation
• Planning, copywriting and proofreading
•  

Qualifications

• Minimum 2-3 years minimum marketing experience from a B2B events or conference production organisation
• Graduated to BA degree level or equivalent in your chosen discipline, ideally Marketing, Social Sciences, Humanities, Languages or similar
• Experience with SEO and SEM Strong written, verbal and collaboration skills
• Fluent in written and spoken English
• Excellent copywriting and proofreading skills with proven examples
• Ability to work under pressure and meet demanding deadlines
• Ability to work independently and show a strong sense of initiative, taking ownership of key projects when required with a proactive attitude
• Ability to multitask, prioritise and be flexible is essential
• Works well as part of fast-paced team, prioritising effectively and managing workload
• Excellent IT skills - proficient in both Windows and Mac operating systems (i.e. PowerPoint, Keynote, Excel, Word, Outlook etc)
• Strong interpersonal and communication skills both verbal and written, able to successfully interact with all parts of the business and stakeholders at all levels
• Excellent organisational, analytical and administrative skills, meticulous attention to detail
• Flexible in approach and able to amend hours as required to suit business needs