Careerbloccoin

Job Summary

We are seeking a dynamic and result-oriented Operations Manager to oversee daily offices/residences/ bungalows operations, drive guest satisfaction and operational efficiency. The ideal candidate will have extensive experience in front office management, team leadership, and cost control, with a proven ability to implement strategic initiatives and deliver exceptional service standards.

Key Responsibilities

Operational Management

• Oversee day-to-day operations of all departments including Front Office, Housekeeping, Food & Beverage, and Maintenance.
• Maintain operational efficiency while adhering to brand standards and SOPs.

Guest Experience & Satisfaction

• Monitor and enhance guest satisfaction scores through proactive service recovery and personalized guest relations.
• Handle VIP guest arrangements and special requests.

Revenue & Budget Management

• Assist in preparing annual budgets, forecasts, and monthly financial reports.
• Drive revenue through upselling, inventory management, and cost control measures.
• Monitor departmental expenses, vendor contracts, and inventory levels.

Team Leadership & Training

• Lead, mentor, and train front-line staff and supervisors to ensure high performance.
• Conduct regular performance reviews and identify skill gaps for training interventions.
• Foster a positive work environment that encourages teamwork and accountability.

Event Coordination & Banquet Support

• Coordinate events teams to ensure successful execution of banquets, conferences, and adventure activities (if applicable).
• Ensure timely setup, staffing, and service delivery for all group events.

Compliance & Reporting

• Ensure compliance with health, safety, and hygiene standards.
• Prepare daily, weekly, and monthly operational reports for senior management.
• Manage vendor relationships and negotiate contracts to optimize costs.

Qualifications & Requirements

• Experience: Minimum 10–15 years of progressive experience in hotel operations, with at least 3–5 years in a managerial role (e.g., Assistant General Manager, Operations Manager).
• Education: Bachelor’s degree in Hotel Management (or equivalent).
• Technical Skills:
• Proficiency in Property Management Systems (PMS)
• Advanced knowledge of MS Office (Word, Excel, PowerPoint)
• Basic computer hardware/software troubleshooting
• Soft Skills:
• Strong leadership and team-building abilities
• Excellent communication and interpersonal skills
• Problem-solving and decision-making under pressure
• Guest-centric mindset with attention to detail

Key Competencies (as aligned with candidate’s profile)

• Hotel Operations & Administration
• Guest Relations & Satisfaction
• Revenue & Budget Management
• Team Leadership & Staff Training
• Front Office & Reservation Management
• Event Coordination & Banquet Support
• Cost Control & Vendor Management
• PMS & MS Office Proficiency

Work Environment & Benefits

• Fast-paced, guest-facing environment
• May require weekend, holiday, and shift work
• Benefits as per company policy (e.g., meals, accommodation, insurance, performance bonus)

Executive/Senior Executive – Digital Business

● Digital Transformation and Digital Infrastructure Creation: Pioneering the shift towards digital education.

● Course Curation and Content Development: Crafting engaging and relevant learning experiences.

● Managing Digital Classrooms and Learning Delivery Mechanisms: Implementing state- of-the-art technology for effective learning.

● Learner Acquisition: Attracting and nurturing a diverse community of learners. Position Overview: We are seeking energetic, goal-oriented, and empathetic Admission Counsellors to join our growing team. In this role, you will play a pivotal part in helping learners take the next step in their professional development by enrolling in our premium certification programs, offered in collaboration with prestigious institutions such as IIT Patna, IIMs, and other top-tier universities.

Key responsibilities include:

● Call and follow up with potential learners who have attended our workshops.

● Understand their learning goals, career aspirations, and guide them toward enrolling in programs such as Generative AI, Data Analytics, Digital Marketing and other high-demand fields.

● Address queries related to the program, curriculum, benefits, and career outcomes.

● Maintain a structured sales pipeline and update interactions in the CRM.

● Achieve and exceed weekly/monthly enrollment targets.

● Collaborate with the sales and marketing teams to enhance customer outreach.

● Provide regular feedback on customer responses and objections to improve sales strategies.

Key Skills Required:

● Excellent communication and persuasion skills.

● Ability to engage and build relationships over calls.

● Confidence in explaining program details and handling objections.

● Sales mindset with a customer-first approach.

● Basic understanding of AI, Data, Digital Marketing, and emerging tech trends (preferred but not mandatory).

● Self-motivated, target-driven, and eager to achieve success. Experience: 1-2 Years Legal Entity

Job Title: Inside Sales Associate

Location: Remote (Work From Home)

Shift: US/UK Shift (Night Shift)

Work Days: 6 days/week (1 weekday off)

Experience: 1–10years (Freshers to Experienced)

Salary: ₹10–12 LPA

Notice Period: 0–15 Days

About the Role We are looking for a motivated Inside Sales Associate to join our sales team. In this role, you will identify and engage potential customers, qualify leads, and build relationships that convert into revenue. You'll work closely with senior sales executives to hit targets and support overall business growth.

Key Responsibilities

• Conduct outbound calls to potential customers from provided lead lists
• Qualify leads by asking relevant questions aligned with the ideal customer profile
• Maintain accurate and up-to-date records of all communication and lead activity in the CRM
• Provide detailed lead information to senior sales executives for smooth handoff
• Follow up with prospects to gather additional information or resolve queries
• Stay updated on industry trends, product knowledge, and competitive landscape

Requirements

• Bachelor's or Master's degree in Business, Marketing, or a related field (preferred)
• Excellent verbal and written communication skills with a professional phone demeanor
• Strong interpersonal skills and ability to build rapport with potential customers
• Self-motivated, target-driven, and results-oriented
• Ability to prioritize and manage time effectively in a fast-paced environment
• Strong problem-solving skills and the ability to think on your feet
• Proficiency in CRM software (or willingness to learn)
• Prior experience in sales or customer service is a plus but not mandatory
• Positive attitude, resilience, and willingness to learn and adapt

Skills: Inside Sales, Tele Sales, Cold Calling, Lead Generation, CRM, Communication Skills, B2C Sales, International Sales

Job Title: Graphic Designer

Location: Mumbai ,WORLI

Experience: Minimum 3 Years (Mandatory)

Department: Marketing / Creative

About the Role

We are looking for a creative and detail-oriented Graphic Designer with at least 3 years of professional experience in designing engaging digital and print creatives. The ideal candidate should have strong expertise in Figma and Canva and be capable of creating visually appealing designs aligned with brand guidelines.

Key Responsibilities

• Design high-quality social media posts, banners, brochures, presentations, and marketing materials.
• Create UI mockups, landing page designs, and wireframes using Figma.
• Develop engaging creatives for digital marketing campaigns using Canva and other design tools.
• Collaborate with the marketing, content, and product teams to deliver creative assets.
• Ensure consistency in branding across all digital and offline platforms.
• Edit images, icons, and illustrations for promotional campaigns.
• Stay updated with the latest design trends, typography, and visual storytelling techniques.
• Manage multiple design projects while meeting deadlines.

Required Skills

• Minimum 3 years of experience as a Graphic Designer.
• Strong expertise in Figma (Mandatory).
• Strong expertise in Canva (Mandatory).
• Proficiency in Adobe Photoshop and Adobe Illustrator.
• Good understanding of typography, color theory, layout, and branding.
• Experience designing creatives for social media, websites, email campaigns, and advertisements.
• Knowledge of UI/UX principles is an advantage.
• Strong communication and time management skills.
• Ability to work independently and collaboratively.

Preferred Qualifications

• Bachelor's degree or diploma in Graphic Design, Fine Arts, Visual Communication, or a related field.
• Experience working with marketing agencies or fast-paced startup environments is preferred.
• Basic knowledge of motion graphics or video editing tools (After Effects, Premiere Pro, CapCut) is a plus.

Experience: 3–6 Years

CTC: Up to ₹12 LPA

Industry: FinTech

About the Role

We are looking for a passionate and customer-focused Product Manager with experience in the FinTech industry. The ideal candidate should be capable of managing the product lifecycle from ideation to launch while collaborating with cross-functional teams to build innovative financial products.

Key Responsibilities

• Own the end-to-end product lifecycle from concept to launch.
• Gather and prioritize business, customer, and market requirements.
• Create Product Requirement Documents (PRDs), user stories, and product roadmaps.
• Work closely with Engineering, Design, QA, Marketing, and Business teams.
• Conduct market research and competitor analysis.
• Define product vision and strategy aligned with business goals.
• Track product performance using KPIs and analytics.
• Coordinate Agile sprint planning, backlog grooming, and release management.
• Ensure timely delivery of product features with high quality.
• Continuously improve user experience based on customer feedback and data.
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Required Skills

• 3–6 years of Product Management experience in a FinTech company.
• Strong understanding of digital payments, lending, banking, wallets, UPI, or financial products.
• Experience with Agile/Scrum methodologies.
• Ability to write PRDs, BRDs, and user stories.
• Excellent analytical and problem-solving skills.
• Strong stakeholder management and communication skills.
• Hands-on experience with tools like Jira, Confluence, Figma, or similar.
• Understanding of APIs and product analytics is preferred.

Preferred Qualifications

• Bachelor's degree in Engineering, Computer Science, Business, or a related field.
• MBA or Product Management certification is an added advantage.
• Experience working with B2B or B2C FinTech products.