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Job Description: Assistant Administrator

Job Summary

We are looking for a detail-oriented and organized Assistant Administrator to join our team. You will provide high-level administrative support, manage daily office operations, and assist the senior management team. Advanced proficiency in office technology is a mandatory requirement for this role.

Key Responsibilities

• Administrative Support: Manage executive calendars, schedule meetings, and coordinate travel arrangements.
• Documentation: Prepare, edit, and format reports, presentations, and official correspondence.
• Office Operations: Oversee office supplies inventory, coordinate with vendors, and ensure the workspace remains organized.
• Communication: Act as a point of contact for internal/external stakeholders via email and professional communication platforms.
• Data Management: Maintain and update digital filing systems, ensuring data privacy and efficient retrieval.

Mandatory Computer Skills & Qualifications

Candidates must demonstrate expert-level proficiency in the following areas to be considered:

• Advanced Microsoft Office Suite: Mastery of Excel (vlookup, pivot tables, formulas), Word (advanced formatting), and PowerPoint.
• Google Workspace: Full proficiency in Gmail, Drive, Docs, Sheets, and Calendar.
• Digital Communication: Experience with professional tools such as Slack, Microsoft Teams, or Zoom.
• Fast & Accurate Typing: Minimum typing speed of 50+ WPM with high accuracy.
• File Management: Strong understanding of cloud storage (Dropbox, OneDrive) and digital organizational structures.
• Troubleshooting: Ability to handle basic office tech issues (printer setup, software updates, connectivity).

General Requirements

• Experience: 1–3 years in an administrative or clerical role.
• Organization: Excellent time-management skills and the ability to prioritize tasks.
• Professionalism: High level of discretion and confidentiality.

1. Content Creation

Write, edit, and proofread high-quality articles, blog posts, social media

content, newsletters, video scripts, and website copy.

Ensure all content aligns with the brand’s tone, values, and communication goals.

Develop compelling narratives around sustainability, climate action, ethical living, and animal welfare.

2. Research

Conduct in-depth research on sustainability trends, environmental issues, climate policies, and cruelty-free practices.

Use credible sources to generate original content ideas and support

data-driven storytelling.

3. ORM Management

Handle Online Reputation Management (ORM) for platforms like LinkedIn and others.

Monitor mentions, respond to comments/messages, and maintain a strong, positive digital presence.

4. SEO Optimization

Implement basic SEO strategies to improve search engine visibility and

organic reach.

Optimize content using keywords, metadata, and SEO best practices.

5. Collaboration & Campaign Development

Work closely with the marketing and creative teams to brainstorm content

ideas and develop campaigns that resonate with our audience.

Contribute to strategy discussions and adapt content to campaign objectives.

6. Social Media Support

Assist in managing social media platforms by ideating and creating engaging content.

Support community engagement through comments, interactions, and

periodic updates.

7. Feedback Incorporation

Accept and incorporate constructive feedback to improve writing style and meet project requirements.

Maintain consistency, accuracy, and high standards across all content

formats.

8. AI-Savvy Content Development

Use AI tools for research assistance, content structuring, idea generation, and

productivity enhancement.

Stay updated with AI trends in content creation and leverage them to optimize workflow and creativity.

• Finding creative solutions to product, technical, organisational and resource challenges. 
• Partnering with fellow leaders to build a collaborative design, engineering and product culture. 
• Help lead multiple projects on the International Experience team, defining scope, identifying resourcing needs, and handling stakeholder management. 
• Work cross-functionally to identify workflow issues and integrate procedural improvements. 
• Track and communicate progress across your projects, ensuring the teams are on track - facilitating decision-making, resolving blockers, and surfacing challenges. 
• Enable continuous improvement during projects, ensuring insights are captured, shared, and integrated. 
• Become an evangelist, advocate, and educator on behalf of Design, elevating the team's presence within the organization. 
• Always be acutely aware of the team's needs and provide feedback to our design leads in order to ensure all designers experience an enjoyable and balanced work environment. 
• Help develop process improvements for Design Operations as a whole. 
• Think conceptually – applying a user-centered approach to requirements and interdependencies – to develop engaging interfaces. 
• Think visually – using techniques like storyboards and sketching – to communicate interaction design concepts. 
• Make design decisions based on good judgement, experience, research, and data. 
• Make a real impact at scale through new product launches and interface improvements that effect billions of our customers everyday 
• Be part of a fun, humble team, always learning, collaborating with other designers to deliver a cohesive customer centered experience. 

What You'll Need 

A strong product design portfolio that demonstrates how you design to solve customer needs. 

• Excellent people management Skills 
• Leadership Skills 
• Excellent grasp of the design thinking and prototyping process, including product/interaction/visual, with the know-how to move from pencil on paper to layout to pixel-perfect handoff using tools such as Sketch, Invision, and Zeplin. 
• Stellar interaction & visual skills (track record of deploying user interface standards and conventions, functional communication flows, dynamic engaging interfaces, attention to detail, stay on brand, build new patterns). 
• Deep understanding of design principals and industry trends. 
• Expert communication and presentation skills with ability to clearly present your work; you are articulate and can advocate design rationale. 
• Readily give and receive constructive feedback. 
• Expert partnering with cross functional teams in launching new products and improvements to existing features. 

Added Points 

• Experience working in and navigating a corporate environment independently. 
• Delivered successful design for responsive web, iOS and Android. 
• Experience building efficient scalable systems or in eCommerce. 
• Bachelor’s in Design, User Experience (UX), Human Computer Interaction, Mass Communications or related field. 

Skillset  

• Mock ups : Sketch, Axure, Figma 
• Usability test : Morae, WebEx Remote UTs 
• Image editing & illustration : Photoshop, Expression Design, CorelDraw, Adobe illustrator. 

Location: MBFC / Command Center, Changi Business Park, Singapore

Duration: 12 Months Renewable Contract

Description

• We are looking for highly motivated and experienced individuals to join our client as Application/Production Support Analyst supporting banking systems and applications.

Mandatory Skill(s)

• Degree in Computer Science, Business Information Technology or related disciplines;
• 3-5 years of experience providing support to business systems and applications in banking or financial service sectors;
• Possesses good knowledge on Site Reliability Engineering best practices and experience adhering to Site Reliability Engineering guidelines in the work;
• Able to troubleshoot and provide solutions for technical issues and routes to appropriate escalation groups;
• Good analytical skills with excellent communication; 
• Good in understanding internal processes and resolving issues;
• Should have keen interest in providing high service quality and familiar with the demand of a 24×7 support environment.

Desirable Skill(s)

• Prior experience in the banking industry;
• Experience in application implementation projects in financial institutions would be a great advantage.

Responsibilities

• Perform work in rotational shifts to provide 24/7 on-site or on-call support;
• Responsible for health-check, continuous L1 and L2 support and rectification for mission critical Web-based applications; 
• Responsible for the day-to-day maintenance of the application systems in operation;
• Handle Incident and Problem management;
• Work closely with key stakeholders, including management, development teams, end users, and unit leaders and communicate application problems and issues;
• Provide root cause analysis techniques to determine cause and resolve complex system issues or escalate to application managers and the management team;
• Involve with onsite and offshore teams across multiple technologies/applications;
• Lead formal and informal Post Event Problem Reviews;
• Actively involved in Continuous improvement of the system such as removal of TOIL, job automation, performance, tuning;
• Proactive management of production services by measuring and monitoring availability, latency, throughput, user journeys and overall system health.

• 2+ years of experience in Python, Django, Mongo, Express, MySQL, etc
• Have built applications capable of serving high volume with low latency in production
• Following practices of agile development with continuous integration/deployment
• Experience in deploying applications in AWS cloud
• Knowledge in building applications for Fintech/payments domain is a bonus
• Bachelor’s or Master’s degree in CS or equivalent from a reputed institution
• Self-starter, hustler, and a desire to achieve greatness is a MUST
• Immediate joining preferred
• You will have the flexibility to design the application and systems from the ground up.
• Your primary responsibility is to implement business logic in the backend and create awesome restful APIs for seamless integration with our mobile front end.

• Setting up the brand bible for various products and audiences
• Making sure that the brand is consistent across various platforms
• Setting up brand guidelines to be followed for communication, social media, merchandise, product and other assets of the company
• Plan, lead and execute the projects required to boost our brand presence
• Collaborate with Creative Team, Growth Team & others for execution of projects
• Partner with creative agencies, research and media partners to create integrated marketing plans
• Taking up initiatives to position our brand
• Strategize, develop and execute marketing interventions at FamPay
• Develop accurate projects priorities, schedules and execution of Mass marketing campaigns.

• 4 - 7 years total experience
• Worked with a B2C tech startup in Brand strategy, including the setting of style guides, brand guidelines, brand vision and value proposition for short as well as long term
• Extremely empathetic towards understanding of the user groups: Teenagers and their parents
• Should be excited about building a brand for teenagers
• Up to date with recent trends and social media
• Good understanding of business dynamics in India
• Proactive personality and self-driven
• Takes ownership and has whatever it takes attitude
• Excited to work in a fast-paced environment
• Excellent communication and interpersonal skills
• Enthusiastic about early stage start-ups