50+ Client Servicing Jobs in India

About Us:

We are not just an AD agency or a creative agency, we are a Communication Company. Founded in 2014, Moshi Moshi is a young, creative, gutsy, and committed communication company that

wants its clients to always Expect the EXTRA from it. Our primary clientele consists of Startups and corporations like Ola, Zoomcar, Mercedes Benz, ITC, Aditya Birla Group, TATA Group, MTV, IHCL, Jaquar, Sobha, Simple Energy, and Godrej amongst others. We have a huge team of creative folks, marketers, learners, developers, and coders who believe Moshi Moshi is an experience rather than a company.

Job Role: Group Head - Social Media

Experience Level: 5 - 6 Years (3 years in Agency set-up)

Location: Bangalore, Onsite

Job Overview:

We are seeking an experienced and strategic-minded Group Head of Social Media to lead our client-based social media team. This role requires a dynamic individual who can ideate and execute

effective social media campaigns giving great results that meet with client’s objectives, foster a cohesive team environment, and cultivate strong client relationships. The ideal candidate should possess a deep

understanding of social media dynamics, a proven track record in team leadership, and exceptional communication skills.

Job Description

1. Ideation and Strategy of Campaigns:

● Develop innovative and tailored integrated marketing strategies that align with client's

objectives, target audiences, and industry trends.

● Lead brainstorming sessions to generate creative campaign ideas, considering various

platforms, formats, and engagement techniques.

● Collaborate with the creative team to conceptualize engaging content that resonates with the

intended audiences.

2. Team Management:

● Lead, mentor, and inspire a team of social media account managers and executives.

● Set clear performance expectations, provide regular feedback, and conduct performance

evaluations.

● Foster a collaborative and innovative team culture that encourages the sharing of ideas and

professional growth.

3. Client Management:

● Develop and maintain strong relationships with the clients through regular communication,

meetings & strategic interaction.

● Clearly understand clients' goals, needs, and expectations and ensure that marketing

strategy media strategies align with their business objectives.

● Present campaign proposals, strategies, and other integrated marketing reports to clients in

a compelling and informative manner.

● Proactively address client concerns, feedback, and requests to ensure their satisfaction and

long-term partnership.

Requirements:

1. Bachelor's degree in Marketing, Communications, or a related field (Master's degree preferred).

2. 5-6 years of proven experience in social media management within a client-based agency or related environment. (With minimum 3 years of agency experience)

3. Demonstrated success in devising and executing impactful social media strategies for a variety of clients.

4. Profound understanding of social media platforms, algorithms, content formats, and best practices.

5. Proven track record of generating exceptional results via integrated marketing strategies

(online + offline). {must have}

6. Strong analytical skills to interpret data and insights for continuous campaign optimization.

7. Excellent written and verbal communication skills, capable of conveying ideas clearly to both internal teams and clients.

8. Proven leadership skills with experience in managing and developing high-performing teams.

9. Adept at managing multiple client relationships simultaneously and adept at handling client feedback and expectations.

10. Experience in presenting campaign strategies and performance reports to clients.

11. Detail-oriented, organized, and able to meet tight deadlines in a fast-paced environment.

12. Creative thinker with the ability to ideate innovative and tailored campaigns that drive engagement.

13. In-depth knowledge of the broader marketing landscape and how social media integrates into comprehensive strategies.

Job Title: Customer Support Consultant

Experience: 2–4 Years

Location Preference: Delhi NCR (Preferred)

Industry: IT / Tech

About the Role:

We are looking for a proactive and customer-focused Customer Support Consultant to join our Customer Success team. The ideal candidate will have 2–4 years of experience in a customer-facing support role within the IT or tech sector.

Key Responsibilities:

• Handle client queries and provide prompt resolutions via email, chat, or calls.
• Troubleshoot basic product or service-related issues.
• Maintain accurate records of customer interactions.
• Collaborate with internal teams to ensure seamless customer experience.
• Provide feedback for process and product improvements.

Requirements:

• 2–4 years of experience in customer support, preferably in the IT sector.
• Excellent communication and interpersonal skills.
• Strong problem-solving attitude and ability to multitask.
• Preference will be given to candidates from Delhi NCR.

About Us:

We are not just an AD agency or a creative agency, we are a Communication Company. Founded in 2014, Moshi Moshi is a young, creative, gutsy, and committed communication company that wants its clients to always Expect the EXTRA from it. Our primary clientele consists of Startups and corporations like Ola, Zoomcar, Mercedes Benz, ITC, Aditya Birla Group, TATA Group, MTV, IHCL, Jaquar, Sobha, Simple Energy, and Godrej amongst others. We have a huge team of creative folks, marketers, learners, developers, and coders who believe Moshi Moshi is an experience rather than a company.

Job Role: Social Media Account Manager

Experience Level: 2+ years in Agency set-up

Location: Bangalore, On-site

Job Description:

• Create campaign strategies and monitor the execution to achieve the brand objectives.
• Manage social handles of the brand, like Instagram, Facebook, LinkedIn, X etc.
• Develop, implement and manage a brand's social media strategy on a monthly basis.
• In-depth knowledge of social media marketing, market trends, integration of online with offline marketing and reporting.
• Measure the success of every social media campaign, as per required metrics.
• Work with copywriters and designers to ensure content is well-suited and appealing to the defined target group for respective brands.
• Communicate with industry professionals and 3rd party vendors if and when required.
• Provide constructive feedback to the team(copy & design) to achieve desired results.

Requirements:

1. Bachelor's degree in Marketing, Communications, or a related field (Master's degree preferred).

2. 2+ years of proven experience in social media management within a client-based agency or related environment.

3. Demonstrated success in devising and executing impactful social media strategies for a variety of clients.

4. Excellent written and verbal communication skills, conveying ideas clearly to internal teams and clients.

5. Profound understanding of social media platforms, algorithms, content formats, and best practices.

6. Proven track record of generating exceptional results via integrated marketing strategies(online+offline).

About us:

We are not just an AD agency or a creative agency, we are a Communication Company. Founded in 2014, Moshi Moshi is a young, creative, gutsy and committed communication company that wants its

clients to always Expect the EXTRA from it. Our primary clientele consists of Startups & Corporates like Ola, Zoomcar, Mercedes Benz, ITC, Aditya Birla Group, TATA Group, MTV, IHCL, Jaquar, Sobha,

Simple Energy, and Godrej amongst others. We have a huge team of creative folks, marketers, learners, developers, coders and a puppy momo, who believe Moshi Moshi is an experience rather than a company.

Job Role - Social Media Executive

Experience Level - 1 year

Location - Bangalore

Responsibilities:

● Create Campaign Strategies and monitor the execution to achieve the brand objective

● Objective Identification and delivery via curating the best digital strategy

● Managing and Supervising Facebook ads, Instagram Ads, Twitter Ads, and Linkedin Ads

● Handling social pages of Instagram, Facebook, LinkedIn, etc.

● Develop, implement and manage a brand's social media strategy on a monthly basis.

● Define the most important social media KPIs.

● In-depth knowledge of paid marketing and daily implementation, reporting, and running of

paid marketing on all social platforms.

● Measure the success of every social media campaign, as per required metrics

● Stay up to date with the latest social media best practices and updates

● Work with copywriters and designers to ensure content is informative and appealing or has

relevant writing capability.

● Monitor SEO and user engagement and suggest content optimization.

● Communicate with industry professionals and influencers to create a strong network via

social media.

● Provide constructive feedback to the team and train them to achieve desired results.

Job Description :

• Possess 2 to 4 years of experience in project management within the IT Services industry
• Predict resources needed to reach objectives and manage resources in an effective and efficient manner
• Skilled in preparing estimations based on project scope and required resources
• Create and maintain comprehensive project documentation
• Monitor project progress and make necessary adjustments to ensure timely delivery
• Measure and analyze project performance to identify areas for improvement and optimization
• Develop and manage a detailed project schedule and work plan aligned with organizational goals
• Report and escalate to management as needed
• Excellent written and verbal communication skills
• Solid organizational skills including attention to detail and multitasking skills Experience with project management software tools

Customer Success

Experience: 6+ Years

Location: Mumbai, India

WHO WE ARE:

TIFIN is a fintech platform backed by industry leaders including JP Morgan, Morningstar, Broadridge, Hamilton Lane, Franklin Templeton, Motive Partners and a who’s who of the financial service industry. We are creating engaging wealth experiences to better financial lives through AI and investment intelligence powered personalization. We are working to change the world of wealth in ways that personalization has changed the world of movies, music and more but with the added responsibility of delivering better wealth outcomes.

We use design and behavioral thinking to enable engaging experiences through software and application programming interfaces (APIs). We use investment science and intelligence to build algorithmic engines inside the software and APIs to enable better investor outcomes.

In a world where every individual is unique, we match them to financial advice and investments with a recognition of their distinct needs and goals across our investment marketplace and our advice and planning divisions.

OUR VALUES: Go with your GUT

● Grow at the Edge. We are driven by personal growth. We get out of our comfort zone and keep egos aside to find our genius zones. With self-awareness and integrity we strive to be the best we can possibly be. No excuses.

● Understanding through Listening and Speaking the Truth. We value transparency. We communicate with radical candor, authenticity and precision to create a shared understanding. We challenge, but once a decision is made, commit fully.

● I Win for Teamwin. We believe in staying within our genius zones to succeed and we take full ownership of our work. We inspire each other with our energy and attitude. We fly in formation to win together.

About the Role:

We are seeking a dynamic and relationship-driven Customer Success Manager to join our team. In this role, you will be the primary point of contact for our key clients, helping to drive engagement, retention, and account growth. You’ll combine strategic thinking, data analysis, and financial acumen to ensure our clients receive maximum value from TIFIN’s offerings.

Key Responsibilities:

• Own and manage relationships with key accounts, building strong rapport and long-term trust.
• Act as the first point of contact for any client issues, ensuring quick resolution and seamless communication.
• Drive client engagement by delivering regular check-ins, presentations, and performance reviews.
• Identify and capitalize on upsell and cross-sell opportunities within existing accounts.
• Collaborate with internal teams (product, tech, sales) to align solutions with client needs.
• Monitor key success metrics, analyze data, and provide actionable insights to clients.
• Contribute to strategic planning, client retention initiatives, and growth strategies.
• Ensure customer satisfaction by advocating for the client within TIFIN.

Requirements

• 6+ years of experience in Customer Success, Account Management, or similar client-facing roles, preferably in a fast-paced startup environment.
• Prior experience in finance, fintech, or investment management is highly preferred.
• Demonstrated ability to build and manage key client relationships, drive account growth, and ensure client satisfaction.
• Strong data analytics skills – must be comfortable working with dashboards, interpreting data, and using insights to influence strategy and decision-making.
• Excellent communication and presentation skills with the ability to explain complex/technical concepts to non-technical audiences.
• Proven success in managing multiple accounts and balancing diverse stakeholder needs.
• Highly strategic and solution-oriented, with a strong problem-solving mindset.
• Bachelor’s degree in Finance, Business, or a related field; MBA is a plus.
• Familiarity with tools like Excel, Tableau, Power BI, Looker, or other analytics/dashboard platforms is an added advantage.

A note on location. While we have team centres in Boulder, New York City, San Francisco, Charlotte, and Bangalore,this role is based out of Mumbai.

TIFIN is proud to be an equal opportunity workplace and values the multitude of talents and perspectives that a diverse workforce brings. All qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status.

About MyOperator:

MyOperator is India’s leading cloud-based business communication platform, trusted by 12,000+businesses. We offer cloud telephony and WhatsApp API solutions to streamline customer communication through IVR, call tracking, recording, and virtual numbers, making business interactions more efficient and scalable.

Role Overview:

We’re looking for a hands-on, technically fluent Customer Support Team Lead who is passionate about solving problems, leading high-performance teams, and delivering exceptional customer experiences. This role is ideal for someone who thrives in a fast-paced B2B SaaS environment and brings deep expertise in cloud telephony, WhatsApp Business APIs, and Zoho CRM.You will act as a player-coach, guiding and mentoring your team while jumping into complex cases yourself when needed. As a key leader in our support organization, you'll work cross-functionally with Product, Engineering, and Customer Success to ensure every customer issue is not just resolved—but understood, documented, and prevented in the future.

Responsibilities:

Team Leadership & Development

• Lead, mentor, and coach a team of support executives to exceed individual and team KPIs.
• Conduct performance reviews, provide actionable feedback, and identify training needs.
• Manage shift schedules, workloads, and high-priority escalations to ensure SLAs are met.
• Foster a culture of accountability, ownership, and continuous improvement.

Customer Experience & Escalation Management

• Handle escalated customer issues, ensuring quick and accurate resolutions.
• Monitor support quality across channels and implement measures to improve CSAT and NPS.
• Proactively identify trends and systemic issues; drive cross-functional resolutions.

Zoho CRM & Operational Management

• Oversee support operations via Zoho CRM and Zoho Desk, including ticket queues, live chat, and call support.
• Create and manage dashboards, workflows, automations, and custom reports to improve efficiency.
• Track KPIs such as FCR, AHT, SLA adherence, and CSAT.

Technical Troubleshooting & Escalation

• Serve as the primary point for complex issues related to:
• Cloud Telephony: IVR setups, SIP issues, jitter/latency, call routing, CTI configurations.
• WhatsApp Business API: Message failures, template issues, API integration, webhook errors.
• Collaborate with the Engineering team for bug diagnosis and resolution.

Process Improvement & Knowledge Management

• Analyze recurring issues, advocate for product fixes, and build preventive workflows.
• Maintain comprehensive internal and external knowledge bases and documentation.
• Standardize troubleshooting processes and ensure team-wide knowledge transfer.

Cross-Functional Collaboration

• Partner with Product, Onboarding, and Account Management teams to support seamless implementations and retention.
• Represent the voice of the customer in product discussions and roadmap planning.

Required Skills & Qualifications:

• 3–5+ years in a B2B technical customer support role; preferably within a SaaS, CPaaS, or cloud telephony environment.
• 1–2+ years in a leadership or supervisory role.
• Prior experience in VoIP, IVR systems, or business messaging solutions (WhatsApp, SMS) is essential.
• Proficiency in Zoho CRM and/or Zoho Desk is highly desirable.
• Strong understanding of cloud telephony (SIP, PBX, CTI, call routing, etc.).
• Knowledge of WhatsApp Business API including template setup, endpoints, integration, and common errors.
• Ability to read and interpret API documentation and troubleshoot integration issues.
• Strong leadership and mentoring capabilities.
• Excellent verbal and written communication skills.
• High emotional intelligence and composure under pressure.
• Analytical mindset with a proactive approach to solving root causes, not just symptoms.

Join us at MyOperator and be part of a dynamic team that is transforming the way businesses communicate. We offer competitive compensation, comprehensive benefits, and ample opportunities for growth and career advancement. Apply today and embark on an exciting journey with us!

Perks & Benefits:

• Be part of a fast-growing and innovative company that is a leader in the cloud communications industry.
• A collaborative and supportive work environment that values your contributions.
• Competitive salary and benefits package.
• Opportunities for professional growth and career advancement.
• The chance to make a real impact on our customers and the success of our business

Position Title: Sales Specialists/Executives

• Location: PAN India (*Tier 1, Tier 2, Tier3)
• Salary Range: 4 LPA to 5.5 LPA (includes performance bonus of 1 lac)+ Incentives+ Perks+ TA+ DA
• Education: Bachelor's degree in any stream or Master's degree/MBA
• Experience: Min 2- 3 years in Sales with a background from industries such as (IT, Telecom, Broadband, Mobility, SIM card sales/distribution, Credit Card sales/promo on, B2B (Business-to-Business), B2C (Business-to-Customer), FMCG or any field sales experience candidates.

Key Skills:

1. Self-driven, dynamic, and confident individual with a result-oriented approach.

2. Top achiever or best performer in previous organization.

3. Customer-focused attitude with strong follow-up skills.

4. Ability to work independently and as part of a team.

5. Proficiency in MS Office and preferably CRM software.

Profile: Azure Presales Consultant / Azure Solution Architect

Experience: 2 To 5 years

Requirement : Solution Provider, Technical Documentation, Public Cloud Solution, Client Interaction, Solution Designing, etc.

Location: Noida Sector 63 (Work From Office)

Organization : i2k2 Networks Pvt Ltd

Website: www.i2k2.com

Email id : Nidhi(a)i2k2.com

Prefer Immediate Joiners to 15 days.

Job Description:

Azure Pre-Sales Consultant

• Proactively identifies and scopes the technical solutions necessary to address customer requirements, thoroughly assessing both met and unmet needs, while recommending optimal solutions that align with the proposed architecture.
• Adopts a consultative and solution-oriented sales approach to ensure the client’s needs are accurately understood and effectively met.
• Collaborates closely with the Solution Manager and Development team to gain insights into product direction and design, and ensures relevant information is communicated effectively to the sales team.
• Ensures that pre-sales resources are continuously aligned with the evolving needs of the sales team.
• Actively participates in scheduled client meetings, offering valuable insights and expertise.
• If needed, assumes the role of Project Manager for each deal to ensure the final solution meets customer expectations and aligns with initial proposals.
• Delivers clear, effective, and professional presentations on i2k2 products and services to clients.
• Ensures all activities adhere to legal, ethical, and i2k2 policy standards.
• Monitors market trends through client engagement and participation in industry events, seminars, and meetings, providing regular feedback to the Sales Head.
• Demonstrates expertise in Azure Presales/Solution Architecture, with a strong background in solution design, technical documentation, and client interaction.

 Company Profile:

i2k2 Networks is a trusted name in the IT cloud hosting services industry. We help enterprises with cloud migration, cost optimization, support, and fully managed services which helps them to move faster and scale with lower IT costs. i2k2 Networks offers a complete range of cutting-edge solution that drives the Internet-powered business modules. We excel in:

    Managed IT Services

    Dedicated Web Servers Hosting

   Cloud Solutions

    Email Solutions

    Enterprise Services

    Round the clock Technical Support

www.i2k2.com

What We Need: Energetic & Passionate | Great Sales Skills | Networking Pro | Digital Savvy

Key Responsibilities:

1. Sell BXI Barter Marketplace Memberships to brands and agencies across your assigned region

2. Initiate and close media or product barter deals with different brands and SMEs.

3. Understand brand requirements and structure relevant barter solutions accordingly.

4. Prepare compelling sales pitches, proposals, and barter deal contracts.

5. Generate and manage pipeline of leads through direct outreach, networking, and referrals.

6. Build and maintain long-term relationships with key decision-makers

7. Attend industry events and networking forums to create new business opportunities

8. Nurture key client relationships through consistent after-sales support.

Required Qualification and Skills:

1. 3-5 years of experience in any form of media sales, barter deals, or advertising sales.

2. Excellent communication and storytelling skills.

3. Analytical mindset with the ability to leverage data for decision-making.

4. Self-motivated, target-driven, and able to thrive in a fast-paced environment.

5. Ability to work independently, take initiative, and drive results

6. Proficiency in Microsoft Office Suite

7. Willingness to travel for client meetings and industry events as required

Academic Qualifications: MBA (Marketing)| Bachelor (Commerce OR Marketing)

What We Need: Energetic & Passionate | Great Sales Skills | Networking Pro | Digital Savvy

Key Responsibilities:

1. Sell BXI Barter Marketplace Memberships to brands and agencies across your assigned region

2. Initiate and close media or product barter deals with different brands and SMEs.

3. Understand brand requirements and structure relevant barter solutions accordingly.

4. Prepare compelling sales pitches, proposals, and barter deal contracts.

5. Generate and manage pipeline of leads through direct outreach, networking, and referrals.

6. Build and maintain long-term relationships with key decision-makers

7. Attend industry events and networking forums to create new business opportunities

8. Nurture key client relationships through consistent after-sales support.

Required Qualification and Skills:

1. 3-5 years of experience in any form of media sales, barter deals, or advertising sales.

2. Excellent communication and storytelling skills.

3. Analytical mindset with the ability to leverage data for decision-making.

4. Self-motivated, target-driven, and able to thrive in a fast-paced environment.

5. Ability to work independently, take initiative, and drive results

6. Proficiency in Microsoft Office Suite

7. Willingness to travel for client meetings and industry events as required

Academic Qualifications: MBA (Marketing)| Bachelor (Commerce OR Marketing)

Job Title – Client Servicing- AOR

Location – Mumbai, Andheri

Who are we looking for: Ideally, we don’t like Designations but for the record, we are looking for Manager- AOR Sales

What you will bring to us:

● Hard Working and Smart Working, Must be an Active Listener (to understand clients brief)

● One who has an exposure to any of the BIG AOR agency (Group M, IPG, Omnicom, Dentsu etc) and understands its protocols.

● Extremely Prompt and 100% alert on activities required by AOR agencies

● One must have patience and persistence and does not take no for an answer.

● An extrovert person who will penetrate and networking in the market and create a long-term associate

● High Proficiency in communication skills and necessary software tools and social engagement sites

● Should be solution oriented to think outside the box to meet client needs in innovative ways.

● Must be a Problem-Solver, Multitasker and Time manager to identify urgent tasks and manage time effectively to meet deadlines.

● Excellent negotiator and a good Number Cruncher

● 3 years + experience in client servicing

What process will you own and do:

● Must have influence and connections in AOR

● Building up relationships with Buyers, Planners, Client Servicing Teams in the AOR Agencies

● Ensure there is constant engagement with the AOR agencies

● Establish and Maintain Strong, long – lasting relationships with AORs. ● Identifying the upcoming brand campaigns

● Research about the brands active in media and identify the route Agency

● Coordinate with Direct Demand Generation team and get the list of the interested Brands

● Research Client Problems and Resolve using our Media Solutions

● Proactive ideas to be created using our Media for AOR agency clients ● Understand the requirement and pitch the respective agency about the interested brand

● Coordination between the internal team for client satisfaction.

● Develop and implement effective sales strategies to meet and exceed revenue targets. ● Ensuring our Media is part of every upcoming Media Budget of the Agency

● Ensuring all PO’s, Documentation, outstanding payments are always on track

● Managing relationships at all levels of decision-making positions at the Clients end.

● Understand client’s business goal, challenges, and needs.

● Develop and implement strategies to retain clients and encourage repeat business.

Qualification: “Your Degree is Just a Piece of Paper until it can be applied to deliver results” Graduates/ Post Graduates in any stream of Business Studies (but do read the quote above)

Culture u can bring in and we mean it:

● Enthusiastic and high desire to grow and learn.

● Customer obsessed and highly accountable & responsible.

● Strong team player with a passion for innovation.

● Exhibit a strong sense of ownership and a commitment to delivering excellence in all aspects of Life 

● Dedication, Positivity and Collaboration should be ones Mantra of Life

We’re not the best fit for you if:

● You are satisfied with where you are in life and do not want to push to learn/grow further.

● You believe that the best products are built by following your instincts instead of listening to users.

● You are more concerned about short-term payoffs than long-term gains.

● You are fundamentally risk averse.

● You are unable to Multitask You are working just for your own personal growth and not organization's goals 

If Interested then Apply through link:-  https://tiny.cc/NGtalent 

Job Description:

• At Webkul, Salesforce Consultants focus on the return on investment.
• Handling the queries of our existing local as well as international clients through mails, calls & other mediums.
• Mapping the business requirements to Salesforce product features.
• Creating project managing plans for handling relationships with clients
• Providing requirement to technical team after gathering raw data form clients.

Requirements:

• An ideal candidate with exceptional Client interfacing skills, mapping them to Salesforce product features.
• Having Salesforce Administrator Certificate ( ADM 201 ) will be an advantage.
• Should have the understanding of SFDC CRM applications (Sales , Service , Cloud)
• Should have the hands on experience with SF tools ( process builder, workflows, flows , data loader, import wizard)
• Experience working on custom end - to - end SFDC and CRM projects would be an advantage.

Perks & Benefits:

• Employees Family Health Insurance, EPF & ESIC.
• Late-night meal facility.
• Innumerable in house & outdoor party.
• Cab facility available in late-night working.
• Various compensations & bonuses.
• No dress code.
• Festival Celebration.
• Employees B'day celebration.
• Hobby club.
• Mini Gym.
• In-house cafeteria.

Job Title: Project Manager

Location: Chennai (WFO)

Experience: 3–5 years

About the Company

F22 Labs is a startup software studio based out of Chennai. We are the rocket fuel for other startups across the world, powering them with extremely high-quality software. We help entrepreneurs build their vision into beautiful software products (web/mobile).

Position Overview

As a Project Manager at F22 Labs, you will be responsible for end-to-end execution of multiple client projects, ensuring timely delivery, effective resource management, and high client satisfaction. You’ll coordinate closely with international clients and internal teams to manage priorities, resolve blockers, and deliver high-quality outcomes. This role is ideal for someone who is organized, process-driven, and thrives in a fast-paced, multi-project environment.

Key Responsibilities

Client Communication & Coordination

• Act as the single point of contact for client communications and escalations.
• Conduct regular calls with international clients; must be flexible for late evening calls as needed.
• Gather requirements, set expectations, and align on project deliverables and timelines.
• Share updates, reports, and progress with clients on a regular basis.

Project Planning & Execution

• Prepare proposals, cost estimations, and project timelines based on client requirements.
• Plan and schedule project activities, track milestones, and manage dependencies.
• Handle change requests, bugs, and scope modifications efficiently during the project lifecycle.
• Ensure timely submission of timesheets and accurate tracking of billable hours.

Task & Workflow Management

• Maintain and manage task boards using tools like ClickUp, JIRA, or Asana.
• Create and update task cards, monitor progress, and ensure timely completion of assigned work.
• Coordinate cross-functional team efforts to maintain smooth workflow execution.

Team & Resource Management

• Plan and allocate resources effectively across concurrent projects.
• Prioritize tasks for team members working on multiple engagements.
• Monitor team availability and bandwidth, and proactively manage any bottlenecks.

Agile Execution

• Facilitate Agile ceremonies including daily stand-ups, sprint planning, retrospectives, and sprint reviews.
• Encourage Agile practices tailored to each team’s workflow and project complexity.

Reporting & Metrics

• Track and report on key project metrics including:
• Resource utilization
• Time spent vs. estimated effort
• Task and milestone completion
• Quality and delivery efficiency
• Share insights through dashboards or reports to support process improvements.

Qualifications and Requirements

• 3–5 years of experience in project management in a tech/software services environment.
• Strong experience managing client communications and international stakeholders.
• Comfortable with late evening meetings when needed.
• Proficiency with project management tools like ClickUp, JIRA, Asana, etc.
• Strong understanding of Agile methodologies (Scrum, Kanban).
• Excellent organizational and time management skills.
• Analytical mindset with the ability to present clear, actionable insights from project data.
• Experience in effort/cost estimation, proposal writing, and post-project reporting.
• Prior experience in a fast-paced or startup environment is a plus.
• Should be comfortable using AI tools to enhance productivity, streamline project workflows, and support data-driven decision-making.

Why Join Us (Perks & Benefits)

• Health insurance
• Flexible work timings (you know when you’re at your best)
• Supercharged learning culture—become the best version of yourself
• Work with a fun, quirky team that loves to innovate
• Learn from the best and share your wisdom with us too—we grow together!

*ROLE: ECOMMERCE SALES OPERATIONS*

Roles and Responsibilities

- Manage marketplace operations, including listings, inventory management, and sales analysis.

- Coordinate with vendors for product uploads and issue resolution.

- Act as the primary point of contact for new leads, educating them about our products and passing qualified leads to the sales*team.

- Handle order processing and ensure timely delivery.

- Address customer inquiries and complaints.

- Regularly update the database and be on top of all developments.

- Streamline operational processes and conduct regular audits.

- Collaborate cross-functionally to align activities with objectives.

Preferred Qualifications:

- Bachelor’s degree in Business Administration, Marketing, or similar.

- 2 years of e-commerce operations experience, preferably in marketplaces.

- Strong analytical skills for data-driven decisions.

- Excellent communication and customer*centric approach.

- Ability to multitask, prioritize, and meet deadlines.

- Flexible to adapt to evolving business needs.

- Ability to work effectively on tools like MS office, Video conferencing, analytics.

About the Role:

We are looking for a Customer Success associate with strong experience in client management, customer success, support or account management. One should have a strong understanding of investment management workflows and operations, client facing experience and ability to manage multiple projects and work collaboratively.

Responsibilities:

1. Answering day to day client queries and providing creative solutions
2. Working on large scale project that optimize our clients’ workflows
3. Training clients on the EDS platform
4. Helping to improve client documentation, writing help articles, or creating how to videos
5. Becoming an expert on the EDS platform

Desired Skills / Qualifications:

1. Candidate should possess a Bachelor or master’s degree in finance or Applied Statistics & Analytics.
2. Experience of working at financial services/technology company((ie FactSet, MSCI, Enfusion, S&P, etc).
3. Ability to manage multiple projects and work collaboratively.
4. Should have excellent writing and verbal communication skills.

Benefits and Perks:​

1. Atmosphere of growth and opportunity
2. Collaborative culture of smart, young and dedicated people
3. Super modern WeWork office with the cappuccino on tap, ping pong tables, and exciting atmosphere
4. Other perks and employee benefit

Develop and execute sales strategies to achieve revenue targets in India

Identify and engage potential clients through networking, cold calling, and referrals.

Conduct product demonstrations and presentations to showcase our solutions.

Collaborate with the engineering team to understand product specifications and capabilities.

Provide technical support to clients as needed.

Prepare and deliver proposals, quotes, and contracts.

Maintain accurate records of sales activities and customer interactions.

Job Posting: Customer Support Executive

Company Name: OneSpider Technologies LLP

Location: Lower Parel, Mumbai (On-Site / Work From Office)

Working Hours: Monday To Saturday | 10:00 am to 07:00 pm

Role Overview

As a customer support executive, you will help clients in resolving queries related to software, accounting, and GST while providing training sessions for our software.

Your responsibilities will include:

• Assisting clients with queries related to our ERP software.
• Providing expert support on software functionality.
• Addressing accounting and GST related concerns.
• Ensuring customer satisfaction by resolving issues in a timely manner.
• Collaborating with the team to improve our support processes.

To be successful in this role, you'll need:

• A willingness to learn and adapt.
• Good communication skills to interact with clients.
• Basic understanding of software applications.
• Knowledge of accounting and GST.
• Freshers to 6 years of experience are welcome to apply.

What We Offer:

• A supportive environment for freshers to start their careers.
• Opportunities for learning and professional growth.
• A chance to work with a dynamic team in a fast-paced industry.
• Competitive salary and benefits.

If you are eager to start your career in customer support and are ready to help our clients succeed, we would love to hear from you!

Apply Now!

Adobe Workfront SME – Role Summary

Looking for a Subject Matter Expert in Adobe Workfront to lead solution design, client education, and technical execution across various projects. This role demands strong client interaction skills, in-depth technical proficiency in Workfront and Workfront Fusion, and the ability to translate business needs into scalable solutions.

Key Responsibilities

• Act as a recognized expert in Adobe Workfront solutions.
• Educate clients on best practices and industry standards.
• Analyze complex project challenges and recommend optimal solutions.
• Handle multiple client engagements simultaneously.
• Keep up with the latest Adobe Workfront developments.
• Maintain accurate records and proactively communicate project updates.
• Support enablement and coaching for clients and partners.
• Collaborate closely with internal and external stakeholders.

Requirements

• Strong command of Adobe Workfront and Workfront Fusion (module setup, scenario development, troubleshooting).
• Proven ability to turn business requirements into architectural and technical solutions.
• Skilled in integrations and communicating technical concepts to non-technical stakeholders.
• Excellent facilitation, communication, and presentation skills.
• Self-driven, adaptive, and solution-oriented with a collaborative mindset.
• Strong organizational and client management capabilities.

Job description

Position Type: In-office (Okhla)

Salary: 3-3.5 LPA

Experience Required: 1-5 yearsPlease do not apply for this position if you face grammar issues in your writing. YMGrad is a fast-paced study abroad consulting firm. The post is for the position of customer support executive. We are looking for people with experience in working with students on their journey to study abroad in countries like the USA, Canada, Germany, and more. You will often find yourself shortlisting universities for students, guiding them on how to improve your profile, and learning more every day along the way. Training is available for candidates who need the same. However, we will still need people without grammar issues in their writing.

Responsibilities

• Inform interested candidates about our services.
• Work closely with students and the consulting team
• Optimize client relationship and improve reviews.

Industry

• Consumer Services

Employment Type

• Full-time

Please note: This job is full-time in office. No hybrid or remote position offered.

About Us:

We are not just an AD agency or a creative agency, we are a Communication Company. Founded in 2014, Moshi Moshi is a young, creative, gutsy, and committed communication company that wants its clients to always Expect the EXTRA from it. Our primary clientele consists of Startups and corporations like Ola, Zoomcar, Mercedes Benz, ITC, Aditya Birla Group, TATA Group, MTV, IHCL, Jaquar, Sobha, Simple Energy, and Godrej amongst others. We have a huge team of creative folks, marketers, learners, developers, and coders who believe Moshi Moshi is an experience rather than a company.

Job Role: Account Manager - Digital Growth

Experience Level: 2+ Years

Location: Bangalore, Karnataka (On-site)

Job Overview:

We’re looking for a proactive and detail-oriented Account Manager to drive brand growth and digital success. This role is not just about managing digital campaigns but also about identifying business opportunities, enhancing brand visibility, and using digital strategies to scale revenue.

You’ll be the main point of contact (POC), working closely with clients and internal teams to ensure smooth execution across SEO, social media, paid marketing, and brand strategy.

What You’ll Do:

Brand & Business Growth

Understand the brand’s business goals and find new ways to grow revenue.

Identify partnerships, collaborations, and digital strategies to scale the brand.

Client & Project Management

Act as the primary POC for clients, ensuring smooth coordination and execution.

Keep track of all deliverables, deadlines, and feedback loops.

SEO & Digital Strategy

Work on SEO, content marketing, social media, and paid ads to boost visibility.

Monitor campaign performance, analyze data, and optimize strategies for better results.

Execution & Performance Tracking

Collaborate with designers, content creators, and performance marketers to execute campaigns.

Track key metrics, generate reports, and suggest improvements based on data insights.

What We’re Looking For:

• 2-3 years of experience in account management, digital marketing, or business strategy.
• A mix of business thinking + digital expertise (SEO, social media, paid ads, growth strategies).
• Strong communication and relationship-building skills.
• Ability to manage multiple projects, stay organized, and ensure timely execution.
• A problem-solver with a proactive and “get-things-done” attitude

We are looking for a proactive and people-savvy individual to serve as the bridge between our clients and our Customer Success Managers (CSMs). This role is ideal for someone who enjoys client interaction, problem-solving, and ensuring smooth delivery of post-sales services.

Key Responsibilities:

• Act as the first point of contact for clients post-onboarding
• Assist the CSM team in understanding client requirements and priorities
• Coordinate between internal teams and clients to ensure timely updates and follow-ups
• Help track deliverables and ensure SLAs are met
• Maintain clear communication records and update CRMs accordingly
• Handle client feedback, concerns, and route them to appropriate internal stakeholders

What We’re Looking For:

• Strong communication and interpersonal skills
• Ability to manage multiple tasks and work under pressure
• Good understanding of customer service processes
• Basic knowledge of CRM tools (HubSpot, Salesforce, etc.) is a plus
• Fresher or 1-2 years of experience in customer-facing roles preferred

Location: Hyderabad, India. WFO only 

Job Summary

We are seeking a skilled Business Analyst to join our Salesforce Department. The ideal candidate will have a strong understanding of the Salesforce platform, excellent communication skills, and a passion for delivering client-focused solutions. You will work closely with clients, developers, and stakeholders to analyze business requirements, design Salesforce-based solutions, and ensure successful project delivery.

Key Responsibilities

• Gather and document business requirements through client interactions and stakeholder meetings.
• Analyze and translate business needs into functional specifications for Salesforce implementations.
• Design and configure Salesforce solutions, including custom objects, workflows, process builders, and reports.
• Collaborate with developers and technical teams to ensure solutions align with client expectations.
• Conduct user acceptance testing (UAT) and support end-user training on Salesforce functionalities.
• Provide ongoing support for Salesforce applications, troubleshooting issues, and recommending improvements.
• Maintain clear and proactive communication with clients to ensure project milestones are met.
• Stay updated on Salesforce features, updates, and best practices to propose innovative solutions.

Required Qualifications

• 1-3 years of experience as a Business Analyst, preferably in a Salesforce-focused role.
• Strong knowledge of the Salesforce platform, including Sales Cloud, Service Cloud, or Marketing Cloud.
• Active Salesforce Trailhead profile with demonstrated learning progress (please include Trailhead profile link in application).
• Bachelor’s degree in Business Administration, Computer Science, or a related field.
• Excellent verbal and written communication skills.
• Ability to work collaboratively in a fast-paced, team-oriented environment.
• Strong analytical and problem-solving skills.

Preferred Qualifications

• Salesforce certifications (e.g., Salesforce Administrator, Platform App Builder, or Business Analyst) are highly desirable.
• Prior experience in client communication or client-facing roles.
• Familiarity with Agile/Scrum methodologies.
• Understanding of Webkul’s product ecosystem or e-commerce platforms is a plus.

Why Join Webkul?

• Opportunity to work on diverse, high-impact Salesforce projects for global clients.
• Collaborative and innovative work culture with a focus on learning and growth.
• Access to continuous learning resources, including Salesforce Trailhead and certification support.
• Competitive salary and benefits package.

Application Process

To apply, please submit your resume and your Salesforce Trailhead profile link. Certified candidates are encouraged to highlight their certifications in the application.

Responsibilities:

• Engage directly with key clients through proactive communication, including outbound calls, virtual meetings, and in-person visits.
• Manage the complete sales cycle from lead generation to deal closure, ensuring a seamless end-to-end experience for the client.
• Understand client business needs, challenges, and objectives to offer tailored solutions that align with company services.
• Build and nurture strong, long-term relationships with key accounts to ensure high customer satisfaction and retention.
• Strategically follow up on leads and business inquiries, providing relevant information via email, calls, or meetings.
• Develop and maintain a comprehensive database of current and potential clients, tracking engagement and sales activity.
• Create and implement customized sales strategies, including cold outreach, networking, and lead qualification, to drive business growth.
• Proactively identify and pursue new business opportunities to consistently achieve and exceed revenue targets.
• Present and clearly explain services to prospective clients, showcasing value propositions and ROI.
• Conduct market research to identify emerging trends, competitor activity, and potential areas for business development.
• Meet and exceed monthly and quarterly sales targets by effectively managing a pipeline of key accounts.

Desired Candidate Profile:

• Experience: 1 to 4 years in key account management or B2B sales, with demonstrated success in end-to-end sales cycles.
• Strong communication, negotiation, and presentation skills.
• Ability to manage multiple client relationships and prioritize tasks effectively.
• Self-motivated, target-driven, and comfortable working in a dynamic, fast-paced environment.

Skills :-

● Prior experience in business development in IT sales

● Excellent communication and interpersonal skills

● Strong negotiation and presentation skills

● Ability to build relationships with clients and understand their needs

● Bachelor's degree in Business Administration or related field

● Proficiency in MS Office and CRM software

Role Description

● Providing full support to clients.

● Understanding their queries and solving their issues

● Coordinating with Technical team to discuss client’s issue

● Emailing the client and providing chat support

● Making prospect and introduce the company’s product in the market.

● Business Development Executive will be responsible for identifying business growth opportunities, building client relationships, and driving revenue generation through sales strategies.

Interview Process:

There will be 2 round of interview -

1) Online

2) Face to face

Salary: As per the market and performance in the interview

Product Specialist

We are looking for a Product Specialist to join our dynamic team in Thane. This role is ideal for individuals who are passionate about medical technology and excel at engaging, training, and supporting end-users.

Role & Responsibilities:

• Develop deep expertise in Medprime’s product portfolio.
• Provide technical support and training to customers, distributors, and sales teams.
• Work closely with the sales team to understand customer needs and demonstrate product benefits.
• Conduct product presentations, demonstrations, and workshops for potential clients.
• Gather user feedback to help improve product features and usability.
• Stay updated on industry trends and competitor offerings to maintain a competitive edge.
• Share valuable insights with the R&D team for product development and enhancements.
• Assist in creating marketing materials, brochures, and training manuals.
• Ensure smooth onboarding of new customers with training and troubleshooting support.
• Address technical concerns and contribute towards improving customer satisfaction.

Required Skills & Qualifications:

• Bachelor’s or Master’s degree in Life Sciences, Biomedical Engineering, or a related field.
• 2 to 4 years of experience as a Product Specialist in medical device equipment (mandatory).
• Strong technical knowledge is a must.
• Strong communication and presentation skills in English.
• Ability to conduct effective product demonstrations.
• Willingness to travel for client visits and training sessions.

Roles and Responsibilities

• Client acquisition & Grievance Handling.
• Explain Trading Strategies, Company Terms, and Market Risk to the Clients.
• Generate prospects on Daily Basis via Telephonic, Visual & Text conversations.
• Conduct Risk Profile Management & Trading Strategies sessions with the clients.
• Coordinate with Digital Marketing & Research Team to Service Best to the Clients.
• Explore Global Market, Keep updated on current affairs to Serve Investors & Traders.
• Achieve Monthly tasks via Client Acquisition on Generating Leads.

Desired Candidate Profile

• Minimum Graduate or Post Graduate.
• Talkative, Enthusiastic, and Innovative.
• Knowledge of Global Market. (Forex &Comex)
• Fluent English Communication, Sales & Marketing Skills required.
• Should be a self-motivated, independent, detail-oriented, responsible team player and exhibit exceptional relationship management skills.
• Experienced in International Sales, Marketing, Global Market and Financial Services will be preferred.

Perks and Benefits

• Desired Incentives.
• Overseas Trip by Company.
• Monthly Contest & Trophies.
• Quarterly and Annual Rewards and Recognition.

About the company - Exploring Infinities is a EdTech company headed by Neelakantha Bhanu Prakash, which reaches out to students across different educational institutions, employees across a lot of corporates and training them in speed and mental ability by harnessing the infinite brain potentials of the human brain, addressing a variety of audiences in various conferences, for creating awareness on capacities of the human brain by holding demonstrations, workshops.

Role : Full-time

Location : HSR Layout, Bengaluru

Roles and Responsibilities:

• Willing to familiarise yourself with the company's vision and mission seeking to accomplish set goals and objectives.
• Collating and maintaining client information in the CRM database.
• Make calls to clients and respond to callback requests for international regions like US, Canada, Middle East, ANZ, EMEA, LATAM etc...
• Email & whatsapp conversations with potential leads.
• Convert potential leads into customers.
• Learning & using our customer relations management software & others.
• Related computer softwares.

Requirements:

• Excellent written and verbal communication skills.
• Laptop is mandatory.
• Willing to work in a startup environment (fast paced).
• Willing to work 6 days a week.

Benefits:

• Competitive salary benefits
• Uncapped Incentives
• Exemplary growth cycle
• Impressive workspace and culturally diversified workforce.

Experience - 2+ Years 

Job Location: Ahmedabad - WFO

Reporting to: Business Development Head

Roles and responsibilities:

We seek a Smart BDE (International Market) who will have the following primary responsibilities: 

• To find, nurture, qualify and close opportunities to meet the revenue quota by the Business team. 
• Generate qualified opportunities through Bidding, phone calls, emails, internet research etc.
• Manage outbound calling by the team to US-based prospects. 
• Execute call and email campaigns to generate new sales prospects and manage the pipeline.
• Work with the executive team to design and improve outbound efforts Comprehensive utilization of use of sales tools such as LinkedIn, Freelancer, Guru, Elance and other tools to research opportunities.
• Business Development & Client Servicing for Website and Mobile Design and Development Services.
• Generate leads, follow-up & client servicing. 
• Initiate prospects' communication and make presentations. 
• Negotiate terms & understand client requirements. 
• Raise invoices & manage collections from clients.

Role: Relationship Manager

• Exp: min 1 year
• Min CTC : 3.60 LPA - Max CTC: of 4.80 LPA, (along with performance-based incentives + Birthday perks + Mediclaim Insurance, etc)
• Meals will be provided, as the staff will be stationed at the resorts.
• Location: Goa, Gujarat, Maharastra

Key Responsibilities of the Relationship Manager:

• Achieving stretched targets in a result-focused environment.
• To identify potential customers, create and close new business opportunities in line with the strategic direction of the company.
• To build and maintain strong client relationships by effectively handlings objections/cancellations thus ensuring a high level of customer service are met at all times.
• To prepare sales proposals for prospective clients.
• Regular liaison sales/Pre-sales and member relations department.
• To keep abreast of new products and services and undertake training

Work Experience:

• Should have 8+ years of relevant experience from BPO background.
• In depth sales experience, with industry expertise and proven track record against getting good campaigns & generating revenue.
• Experience in transitioning campaigns on board (Inbound/Outbound) Lead Gen, Survey, and Sales.
• Should have in depth knowledge in negotiating/Quoting prices of different work models.

Key activities/Responsibilities

- Identify potential leads independently through networking, cold-calling and/or other sources in the assigned territory/geography.

- Creating and closing new business opportunities for the company

- Work closely with delivery functions in ensuring successful execution of projects.

- Develop relationships with potential clients through presentations, business networking, telephone calls, personal emails, personal mailings, business forums, and/or other business or social Networking.

Key Responsibilities

Identify and bid on relevant projects on platforms like Upwork, Freelancer, Fiverr, Guru, and PeoplePerHour.

Write compelling business proposals, cover letters, and client responses to secure projects.

Engage with potential clients, understand their requirements, and provide tailored solutions.

Negotiate terms, finalize contracts, and ensure smooth project onboarding.

Maintain strong follow-ups with leads and nurture relationships for long-term business growth.

Collaborate with the technical team to ensure the successful execution of projects.

Stay updated with market trends and competitors to strategize effectively.

Required Skills & Qualifications

✅ 2+ years of experience in bidding and proposal writing.

✅ Proven track record of successfully acquiring projects from Upwork, Freelancer, and similar platforms.

✅ Excellent written and verbal communication skills.

✅ Strong understanding of IT services, web development, and digital solutions.

✅ Ability to negotiate deals and handle client queries professionally.

✅ Strong analytical and problem-solving skills to create effective proposals.

Why Join Us?

🚀 Exciting Growth Opportunities – Work with international clients and high-value projects.

💰 Attractive Incentives – Performance-based bonuses and rewards.

🤝 Collaborative Team Culture – Work with experienced professionals in a dynamic environment.

🏡 Skill Enhancement – Continuous learning and development opportunities.

• Candidate with knowledge in Upwork, freelance,PPH, Guru or other business portals would be preferred.
• Candidate should have hands on Experience on Lead Generation,Business Development, Strategic Selling. Solution Selling etc
• Good Communication skills
• Expertise on Graphics, Web Technologies, Mobile & IT domain.
• Must be good with negotiation skills, converting leads & generation business.
• Lead generation for Graphics design ,website design, Website Development, Mobile Apps development
• Negotiating and presenting creative work to clients

JOB DESCRIPTION FOR

We are looking for a Client Servicing Executive. To interact on day to day basis with large retail brands like Nike, Adidas, Cinepolis, Pantaloons, Nykaa etc. Who are part of our client portfolio for business opportunities.

Candidates with strong communication skills, ability to understand store design, fixture design and work on xl. A positive attitude and a desire to promptly resolve potential customer requirements will make you successful in this role.

Responsibilities

·       Capture brand guidelines

·       Manage day to day communication

·       Align production with factory on the client order generated

·       Align billing and payments submission and follow up

·       Generate monthly and quarterly projection

·       Travel for client meeting and on site quality check

Requirements and skills

·       Proven work experience on a similar role

·       Excellent communication skills, excel knowledge and capable of building trusting relationships

·       Ability to perform in fast-paced environments

·       Diploma in Furniture design and Interior design

·       Ability to make XL

·       Willing to travel for client meetings and site visits.

·       2+ years of experience in retail, advertisement or event management industry

**About jhana**

jhana is an early-stage, seed-funded startup that builds intelligent practice tools for the

law across research, drafting, and document management. At jhana.ai, we are

transforming the legal industry with India’s first AI-driven Paralegal. Our product delivers

critical legal insights through advanced AI, producing outputs like redlines, memos, and

risk assessments to streamline workflows for legal teams. Recognized as the Best Legal

Tech Startup in Asia and Oceania by ALITA, we are on a mission to empower professionals

with technology that drives efficiency and excellence.

**Position Overview**

We are looking for an ambitious and strategic Senior Business Account Executive to lead 

and scale our sales efforts across Delhi, Mumbai and Chennai. A background in law is 

mandatory for this profile.This role is ideal for a sales "rodeo" or "hunter" who thrives on 

closing deals, establishing scalable sales processes, and creating an effective sales 

funnel from the ground up. The Senior Account Executive will be instrumental in setting 

up our sales processes, expanding the team, and ensuring our strategies align with 

jhana.ai’s growth goals. 

**The day-to-day**

● Process Development & Team Building: Establish and refine scalable sales processes to drive efficiency across the sales funnel, from lead generation to closure. Identify, recruit, and mentor a high-performing sales team as our operations expand.

● Pipeline & Funnel Management: Design and implement a structured sales funnel, optimizing each stage to improve conversion rates and ensure a predictable revenue pipeline.

● Sales Strategy & Execution: Execute a “hunter” approach to proactively source and close new business opportunities, setting an example as a top-performing salesperson within the team.

● Solution Selling: Tailor jhana.ai's value proposition to meet the unique needs of each client through consultative selling, presentations, and product demonstrations.

● Market & Industry Analysis: Keep a pulse on the legaltech landscape, client needs, and competitor activity to help shape product positioning, sales tactics, and go-to-market strategies.

● Collaboration with Cross-functional Teams: Coordinate with Marketing, Product, and Customer Success teams to ensure sales insights inform product development, marketing campaigns, and support strategies.

● Reporting & CRM Management: Maintain and report on key sales metrics, forecasts, and performance analytics in CRM systems, leveraging data to refine strategies and processes.

**Qualifications & Skills**



● Education: **** Bachelor’s degree in Law.**** A degree in business is preferred. 

● Experience: **** 5+ years of experience in legal ecosystem.**** 

● Good to have : **2-3 years of proven success in enterprise sales, preferably within 

legaltech, SaaS, or B2B technology sectors**, with a record of meeting or exceeding 

revenue targets. 

● Sales Hunter Mindset: Demonstrated ability to close deals and build processes that drive sustained growth; proactive and self-driven in sourcing and securing new clients.

● Process-Oriented Leader: Strong skills in setting up sales workflows, sales automation tools, and repeatable processes that support scale.

● Industry Knowledge: Familiarity with legal industry dynamics and AI-driven tech solutions for legal processes is an advantage.

● Analytical & Tech-savvy: Proficiency in CRM software (e.g., Salesforce, HubSpot) and an analytical approach to optimizing the sales funnel.

● Collaborative & Adaptable: Experience working within a startup or dynamic environment with the ability to adjust to rapid changes and new goals.

**Preferred Experience **

● Background in law or experience with legal clients. 

● Ability to quickly learn and apply sales strategies to meet or exceed client 

expectations. 

● Knowledge of CRM tools and interest in data-driven client management. 

**Additional Requirements **

 ** Travelling would be required**

● Travel: for client meetings and industry events. 

● Adaptability & Initiative: Positive attitude with a proactive approach to learning and 

client engagement.

**What We Offer**

● Competitive salary and commission structure

● A chance to be at the forefront of AI-driven legal technology

● Growth opportunities within a high-impact role, building and scaling the sales function

● A flexible work environment and the opportunity to shape the future of legaltech in India

Salary: Negotiable depending on experience, last salary and interview (20k - 35k) + Local conveyance + Mobile bill + Incentives  

Qualifications & Skills Required for MO and Sr. MO positions:

• Graduation is a must.
• Preference will be given to candidates from the Education or service sector. Candidates from other sectors can also be considered if they are willing to work in the Education sector.
• Candidates should have good communication and a Go-getter attitude.
• Must have worked upon targets and should be able to meet business revenue.
• 1-2 years of experience in sales and marketing. Freshers with the required skill set can also be considered.

Job Role: Senior Executive- Sales and Operations

• Qualification- Graduates
• Exp- 3 to 4 years
• Salary package will be INR 3.5 to 4 Lakhs

Job Description

- Maintaining personal network with business partners, land owners, builders' organizations and high net worth customers

- Make proposal submission

- Achieve monthly sales targets

- Provide timely and accurate sales information & feedback to the Manager

- Process administration functions.

- Evaluate all vendor agreements and invoices and organize contracts.

Key Responsibilities:

- Plan and execute offline marketing campaigns.

- Organize events, promotions, and partnerships.

- Create marketing materials for brands

- Track and report campaign performance.

- Manage budgets for marketing activities.

- Client relationship management

Requirements:

- Bachelor’s degree 

- Strong communication and organizational skills.

- Ability to manage multiple tasks.

Benefits:

- Competitive pay

- Health insurance

- Opportunities to learn and grow

 As a Sales Development Representative (SDR), you will be responsible for supporting the sales team by identifying, prospecting, and qualifying potential clients. This entry-level role is ideal for someone with 1-2 years of experience in sales development or customer-facing roles, who is looking to grow their career in SaaS sales. This position offers a fantastic opportunity to learn about SaaS sales processes, sharpen outreach skills, and build relationships with industry professionals. This position involves regular client interaction, both virtually and in-person, and requires travel. The day-to-day

Lead Generation and Outreach

● Research potential clients within target industries and initiate contact via email, phone, and social media channels.

● Qualify inbound and outbound leads based on initial criteria to identify high-potential opportunities for the sales team.

● Conduct discovery calls to understand prospect needs and determine fit with jhana.ai’s offerings. Pipeline Management

● Keep CRM records(e.g., Salesforce, HubSpot) updated with lead information, activities, and progress.

● Ensure timely follow-up with prospects and manage the lead handoff process smoothly with Account Managers.

Support Sales Strategy

● Work closely with the SDR team to align on messaging and outreach strategies that resonate with our ideal customer profiles (ICPs).

● Attend weekly meetings and actively participate in brainstorming and strategic discussions. Performance Tracking &Reporting

● Track personal outreach metrics (e.g., emails sent, calls made, meetings set) and meet or exceed weekly/monthly targets.

● Share insights from prospect interactions to help refine sales messaging and improve lead qualification criteria.

Qualifications & Skills

● Experience: 1-2 years in an SDR, customer service, or other client-facing role, ideally within the SaaS or technology industry.

● Strong Communication Skills: Excellent verbal and written communication skills with an ability to connect with people and convey value concisely.

● Adaptability and Resilience: Able to handle a fast-paced environment and manage constructive feedback, with a positive, solutions-oriented mindset

● Curiosity and Willingness to Learn: Strong interest in understanding customer needs and learning the sales process in depth.

● Organizational Skills: Ability to prioritize tasks effectively, manage time efficiently, and keep track of multiple interactions and leads.

● Tech-Savvy: Basic familiarity with CRM systems (e.g., Salesforce, HubSpot) and sales engagement tools (e.g., Outreach, SalesLoft). Comfortable with learning and using new software.

● Team Collaboration: Willingness to work closely with Account Managers, other SDRs, and Marketing to share insights and align on lead qualification strategies.

● Self-Motivated and Goal-Oriented: Driven to achieve targets, with a proactive approach to managing outreach and follow-up activities

. ● Understanding of SaaS Sales (Preferred): Basic knowledge of SaaS sales cycles and customer pain points, especially within legal or tech industries, is a plus.

Job Title: Business Development Executive

Location: 7th Floor, APMC Krushi Bazaar, 704, Ring Rd, beside North Extension, Sahara Darwaja, Vijay Nagar, Begampura, Surat, Gujarat 395003

Working Hours: 10:00 AM to 7:00 PM

Experience: 2-4 Years in the IT Industry

Key Responsibilities:

• Generate and pursue leads to expand the client base.
• Build and maintain strong client relationships.
• Understand client needs and propose IT solutions.
• Negotiate and close contracts effectively.
• Collaborate with internal teams for seamless project delivery.
• Track sales performance and prepare regular reports.

Qualifications:

• Bachelor’s degree in Business, IT, or a related field.
• 2-4 years of relevant experience in IT sales or business development.
• Strong communication, negotiation, and interpersonal skills.
• Basic knowledge of IT services and software solutions.

Location :Coimbatore

Key Responsibilities:

✅ Develop and maintain strong client relationships

✅ Understand client needs and provide tailored solutions

✅ Act as a point of contact for client inquiries and feedback

✅ Collaborate with internal teams to ensure client success

✅ Drive client engagement and retention strategies

What We’re Looking For:

🔹 Proven experience in client relationship management or a similar role

🔹 Freshers can also apply

🔹 Hindi Speaking is must.

🔹 Excellent communication and interpersonal skills

🔹 Strong problem-solving abilities

🔹 A proactive approach and a passion for client satisfaction

🔹 Ability to work collaboratively in a fast-paced environment

Responsibilities:

• Creating a positive onboarding experience for new clients.
• Manage daily activities and tasks for clients by Line Manager
• Regularly interacting with clients through telephone calls, email communications, or face-to-face meetings.
• Responding to clients' requests as they arise in real time
• Maintaining an accurate record of all necessary documents pertaining to the brand.
• Coordinate with various internal teams to deliver Creative, Data Analytics, Tech and Operational Services
• Develop a relationship with clients and manage their expectations (Kudos if you can balance the two together!)
• Upsell! Always be on the lookout to identify opportunities and convert them to grow revenue
• Ensure that projects are completed on time and within budget.
• Coach and support team members to help them meet departmental goals
• Take responsibility for the quality of work, the accuracy of the brief, and the team’s output
• Maintain weekly, fortnightly, and monthly reports 
• Meeting clients to discuss strategy and report on progress
• Keep ahead of the industry’s developments and apply best practices to areas of improvement
• Maintain an orderly workflow according to priorities

BECOME A PEOPLE’S PERSON!

• Exhibit strong leadership skills and inspire your team members
• Stick to the client’s brief and the agreed process to deliver effectively
• Utilize your team’s productivity keeping the Scope Of Work and allocated budget
• Be all ears to Account Managers and mentors to get the best performance possible

IMPROVE THE PROCESS!

• Relentlessly work on improving the internal processes while solving problems along the way

COMMUNICATE AND COLLABORATE!

• Manage all business communications
• Become a link for the internal team and make sure the process is consistently followed until the project is completed as per the client’s brief

SKILLS WE DESIRE

• Develop and maintain existing client relationships.
• Excellent organizational and time management skills.
• Strong analytical and problem-solving skills.
• Effective communication skills.
• A+ presentation skills (making PPTs included)
• Natural attention to detail
• Financial management and commercial acumen
• Advanced software skills including Word

Execute projects: Exceptional quality

Plan collaboratively: Detailed project

Liaise with clients: Manage expectations

Supervise projects: Ensure & maximize efficiency

Maintain standards: Conduct reviews

Generate reports: Data insights

Key Responsibilities

Project Planning and Coordination

• Attend meetings and assist in determining project documentation requirements.
• Plan project progress by defining sub-goals, milestones, tasks, time, and resource planning.
• Cooperate in setting benchmark figures for project implementation and decision-making.
• Use project scheduling and control tools (e.g., Jira, Trello) to monitor project plans, work hours, and task progress.
• Plan personnel utilization, determine responsibilities, and create a personnel plan.

Project Administration and Documentation

• Provide project administration support and monitor project requirements.
• Create and maintain Minutes of Meetings (MOM) and ensure they are shared with stakeholders.
• Document project progress, including maintaining a project log and project file.
• Maintain a Contract Execution Tracking Log to ensure client requirements are met on time.
• Document problems and resolutions for future reference.

Progress Tracking and Reporting

• Track the progress and quality of work being performed by the team and escalate priority issues as needed.
• Monitor project risks and hazards, taking appropriate measures for avoidance.
• Effectively communicate project updates to clients and the internal team, ensuring clarity and timeliness.
• Track and follow up on pending approvals from clients, especially those related to UX or design decisions.

Team Support and Mentorship

• Manage personnel responsible for project tasks, including holding regular work meetings, motivating staff, and managing conflicts and crises.
• Mentor and ensure the team continually strives for improvement and efficiency gains.
• Understand the functionality of the application being developed and keep the team updated.
• Maintain consistency in icons, fonts, styles, and functionalities across projects.

Technical Involvement

• Analyse user specifications and requirements to convert them into wireframes or actionable tasks.
• Estimate deliverables and ensure they are delivered on time.
• Assist with technical understanding of application functionality, ensuring alignment with client needs.

Role: BDE/BDM

Experience- 3 - 5 Years

Budget- 7 - 8 LPA

Key Responsibilities:

• Implement and ensure the successful execution of business development strategies devised by senior leadership.
• Monitor and report on the progress of strategy execution, providing insights and recommendations for improvements.
• Lead, train, and mentor junior Business Development Executives and interns over sales processes and practices.
• Conduct regular training sessions on the use of advanced AI technology in Sales, sharing best sales practices from sales leaders to enhance the team's skills and knowledge.
• Oversee day-to-day sales activities like pipeline review, email validations, and cold-call mock sessions to ensure the sales team aligns in achieving sales targets.
• Support the team in identifying potential clients and establishing strong relationships.
• Assist in the development and delivery of presentations and proposals to prospective clients.
• Assist the team in achieving sales targets and contributing to revenue growth.
• Work closely with other departments, including marketing, product development, and customer support, to ensure alignment and synergy in business efforts.

JD-

Client relations managers -establish, develop, and nurture lasting relationships with customers

Making sure all the leads of the clients after placing orders are met.

➢ Ensuring your existing clients are satisfied through after-sales service.

➢ Always ask them for true feedback.

➢ Servicing the client after receiving the order till the time of collection

of payment.

➢ Resolve the queries and questions of all the clients.

➢ Give or support the participants/clients about company products or

services.

➢ Acting as a point of contact for complaints and escalating issues to

the concern.

- Role & responsibilities

Prospecting & Lead Generation:

• Leverage LinkedIn and other professional networks to identify and qualify potential leads within target industries.
• Build and maintain a strong pipeline of qualified prospects, ensuring steady new project acquisition.

Client Engagement & Relationship Management:

• Engage in consultative selling to understand clients' needs in marketing automation, web development, and digital marketing.
• Establish and nurture relationships with C-level executives and decision-makers.

Sales Process Management:

• Manage the end-to-end sales process, from initial outreach and discovery calls to negotiation and closing deals.
• Prepare tailored sales proposals and presentations aligned with clients business goals.

Market & Competitor Analysis:

• Conduct market research to identify industry trends, client requirements, and competitor offerings in the digital marketing and web development space.
• Provide insights to shape Gyanwaves service offerings and ensure alignment with market demand.

Cross-Department Collaboration:

• Work closely with the marketing, development, and project management teams to develop solutions that meet client needs and ensure successful project delivery.
• Act as a liaison between clients and internal teams to ensure project requirements are clearly defined and met.

Metrics & Reporting:

• Track and report on key performance indicators (KPIs) related to lead generation, conversion rates, sales cycle duration, and revenue growth.
• Regularly update the CRM with accurate and detailed information on all client interactions and deal progress.

- Preferred candidate profile

• Certification in digital marketing or web development.
• Experience in selling IT consultancy or software solutions.
• Knowledge of marketing automation platforms (e.g., Marketo, HubSpot) and web development frameworks.

Customer Success Manager

Job Type: Full Time

Job Location: Malad Mumbai

Experience: 1 - 2 Years

Rotational Shift: 02:30 pm to 11:30 pm05:00 am to 02:00 pm08:00 pm to 05:00 am

About the Role:

We are looking for a Customer Success associate with strong experience in client management, customer success, support or account management. One should have a strong understanding of investment management workflows and operations, client facing experience and ability to manage multiple projects and work collaboratively.

Responsibilities:

1. Answering day to day client queries and providing creative solutions
2. Working on large scale project that optimize our clients’ workflows
3. Training clients on the EDS platform
4. Helping to improve client documentation, writing help articles, or creating how to videos
5. Becoming an expert on the EDS platform

Desired Skills / Qualifications:

1. Candidate should possess a Bachelor or master’s degree in finance or Applied Statistics & Analytics.
2. Experience of working at financial services/technology company((ie FactSet, MSCI, Enfusion, S&P, etc).
3. Ability to manage multiple projects and work collaboratively.
4. Should have excellent writing and verbal communication skills.

Benefits and Perks:​

1. Atmosphere of growth and opportunity
2. Collaborative culture of smart, young and dedicated people
3. Super modern WeWork office with the cappuccino on tap, ping pong tables, and exciting atmosphere
4. Other perks and employee benefit

Qualifications:

• Master’s degree in Business Administration or any Graduate in IT or Computer Science or MCA. 
• Minimum of 3 years of experience in business development within the IT services industry.
• Proven track record of achieving sales targets and driving business growth.
• Strong leadership and team management skills.
• Excellent communication, negotiation, and presentation skills.
• Strategic thinker with the ability to execute plans effectively.
• Ability to work in a fast-paced, dynamic environment and manage multiple priorities

Experience- 3 - 5 Years

Budget-  7 - 8 LPA

Qualifications:

• Master’s degree in Business Administration or any Graduate in IT or Computer Science or MCA.  
• Minimum of 3 years of experience in business development within the IT services industry.
• Proven track record of achieving sales targets and driving business growth.
• Strong leadership and team management skills.
• Excellent communication, negotiation, and presentation skills.
• Strategic thinker with the ability to execute plans effectively.
• Ability to work in a fast-paced, dynamic environment and manage multiple priorities.