50+ SaaS Jobs in India

Job Details

- Job Title: Enterprise Sales Manager (B2B SaaS)

- Industry: Software Technology Company

- Experience Required: 2-10 years

- Working Days: 5 days/week

- Job Location: Mumbai

- CTC Range: Best in Industry

Review Criteria

• Strong enterprise sales executive profile
• 2+ years of selling B2B SaaS.
• Must have 2+ of experience of selling to enterprise clients OR to manufacturing industry OR selling FinTech product, SAP Product sales/Finance ERP solutions (like invoice processing, vendor management, Source to pay, Compliance solutions).
• Must have experience in end-to-end sales from lead generation, prospecting, demos, proposal building, negotiation, and deal closure
• Must have stable career history — no frequent job hopping
• Final round is F2F (client will handle the travel)

Role & Responsibilities

We are looking for a dynamic and results-driven Enterprise Sales Manager to drive our sales strategy and expand our market presence. This role demands a strong understanding of SAP/Finance ERP solutions, excellent communication skills, and a proven track record in IT/software sales.

Key Responsibilities:

• Sales Strategy Development: Develop and execute sales plans to achieve company revenue targets in the SAP/ERP domain.
• Client Acquisition: Identify, engage, and convert prospective clients by demonstrating the value of our SAP/ERP solutions.
• Relationship Management: Build and maintain long-term relationships with clients, ensuring high levels of satisfaction and retention.
• Market Analysis: Stay updated on industry trends, competitor activities, and market demands to identify growth opportunities.
• Proposal & Presentation: Prepare and deliver compelling proposals, presentations, and demos tailored to client needs.
• Collaboration: Work closely with technical and consulting teams to ensure seamless delivery of solutions and services.

Ideal Candidate

• Experience: Minimum 2 years in sales, with a strong focus on SAP Product sales/Finance ERP solutions
• Industry Preference: Candidates with prior experience in handling manufacturing industry clients will be given preference.
• Educational Qualification: Bachelor’s degree in Business, IT, or a related field. An MBA is an added advantage.

Skills:

• Proven ability to meet and exceed sales targets.
• Excellent communication, negotiation, and presentation skills.
• Understanding of SAP/ERP systems and their applications in business processes.
• Strong client relationship management abilities.
• Track record of success managing large enterprise accounts
• Track record of consistently over-achieving quota (top 10% in your company)
• Strong interpersonal and presentation skills
• Exceptional verbal and written communication skills
• Ability to travel to prospects and customers if required
• Good organizer with the ability to prioritize and multitask
• Proven ability to manage multiple concurrent sales cycles.

Strong enterprise sales executive profile

Mandatory (Experience 1):Must have 2+ years of selling B2B SaaS.

Mandatory (Experience 2): Must have 2+ of experience of selling to enterprise clients OR to manufacturing industry OR selling FinTech product, SAP Product sales/Finance ERP solutions (like invoice processing, vendor management, Source to pay, Compliance solutions).

Mandatory (Sales Skills):Must have experience in end to end sales from lead generation, prospecting, demos, proposal building, negotiation, and deal closure

Mandatory (Stability): Must have stable career history — no frequent job hopping

Mandatory (Note): Final round is F2F (client will handle the travel)

Strong customer success manager , key account manager profiles

Mandatory (Experience 1): Must have 6+ years of hands-on experience in Account Management managing existing enterprise/Mid-Market clients

Mandatory (Experience 2): Must have proven experience in Revenue Ownership including renewals, retention, upsell, cross-sell, and expansion within assigned accounts

Mandatory (Experience 3): Must have experience managing CXO / Senior Stakeholder relationships, running QBRs, governance meetings, and strategic conversations

Mandatory (Experience 4): Must have experience handling enterprise commercials, contract renewals, pricing discussions, and negotiation ownership

Mandatory (Experience 5): Must have experience working on CRM platforms like Salesforce / HubSpot / Zoho for account planning, forecasting, and stakeholder mapping

Mandatory Experience (6): Prior experience working in the Rewards, Loyalty, or Incentives space.

Mandatory (Company): B2B SaaS Product companies

Senior Full Stack Developer – Analytics Dashboard

Job Summary

We are seeking an experienced Full Stack Developer to design and build a scalable, data-driven analytics dashboard platform. The role involves developing a modern web application that integrates with multiple external data sources, processes large datasets, and presents actionable insights through interactive dashboards.

The ideal candidate should be comfortable working across the full stack and have strong experience in building analytical or reporting systems.

Key Responsibilities

• Design and develop a full-stack web application using modern technologies.
• Build scalable backend APIs to handle data ingestion, processing, and storage.
• Develop interactive dashboards and data visualisations for business reporting.
• Implement secure user authentication and role-based access.
• Integrate with third-party APIs using OAuth and REST protocols.
• Design efficient database schemas for analytical workloads.
• Implement background jobs and scheduled tasks for data syncing.
• Ensure performance, scalability, and reliability of the system.
• Write clean, maintainable, and well-documented code.
• Collaborate with product and design teams to translate requirements into features.

Required Technical Skills

Frontend

• Strong experience with React.js
• Experience with Next.js
• Knowledge of modern UI frameworks (Tailwind, MUI, Ant Design, etc.)
• Experience building dashboards using chart libraries (Recharts, Chart.js, D3, etc.)

Backend

• Strong experience with Node.js (Express or NestJS)
• REST and/or GraphQL API development
• Background job systems (cron, queues, schedulers)
• Experience with OAuth-based integrations

Database

• Strong experience with PostgreSQL
• Data modelling and performance optimisation
• Writing complex analytical SQL queries

DevOps / Infrastructure

• Cloud platforms (AWS)
• Docker and basic containerisation
• CI/CD pipelines
• Git-based workflows

Experience & Qualifications

• 5+ years of professional full stack development experience.
• Proven experience building production-grade web applications.
• Prior experience with analytics, dashboards, or data platforms is highly preferred.
• Strong problem-solving and system design skills.
• Comfortable working in a fast-paced, product-oriented environment.

Nice to Have (Bonus Skills)

• Experience with data pipelines or ETL systems.
• Knowledge of Redis or caching systems.
• Experience with SaaS products or B2B platforms.
• Basic understanding of data science or machine learning concepts.
• Familiarity with time-series data and reporting systems.
• Familiarity with meta ads/Google ads API

Soft Skills

• Strong communication skills.
• Ability to work independently and take ownership.
• Attention to detail and focus on code quality.
• Comfortable working with ambiguous requirements.

Ideal Candidate Profile (Summary)

A senior-level full stack engineer who has built complex web applications, understands data-heavy systems, and enjoys creating analytical products with a strong focus on performance, scalability, and user experience.

Strong Senior Solutions Engineer (Pre-Sales) Profile

Mandatory (Experience 1) – Must have 5+ years of relevant experience in pre-sales solution engineering in a B2B SaaS environment

Mandatory (Experience 2) – Must have hands-on experience conducting technical discovery sessions, client demos, and proof-of-concepts (POCs) with enterprise or mid-market clients

Mandatory (Experience 3) – Must have experience in solutioning, configuring, and implementing techical demos of SaaS products

Mandatory (Experience 4) – Must have strong understanding of APIs and SaaS architecture

Mandatory (Company) - B2B SaaS

Mandatory (Graduation Year): Candidates should have graduated in 2018 or before.

About Voiceoc

Voiceoc is a Delhi based health tech startup which was started with a vision to help healthcare companies round the globe by leveraging Voice & Text AI. We started our operations in August 2020 and today, the leading healthcare companies of US, India, Middle East & Africa leverage Voiceoc as a channel to communicate with thousands of patients on a daily basis.

Website: https://www.voiceoc.com/

Responsibilities Include (but not limited to):

We’re looking for a hands-on Chief Technology Officer (CTO) to lead all technology initiatives for Voiceoc’s US business.

This role is ideal for someone who combines strong engineering leadership with deep AI product-building experience — someone who can code, lead, and innovate at the same time.

The CTO will manage the engineering team, guide AI development, interface with clients for technical requirements, and ensure scalable, reliable delivery of all Voiceoc platforms.

Technical Leadership

• Own end-to-end architecture, development, and deployment of Voiceoc’s AI-driven Voice & Text platforms.
• Work closely with the Founder to define the technology roadmap, ensuring alignment with business priorities and client needs.
• Oversee AI/ML feature development — including LLM integrations, automation workflows, and backend systems.
• Ensure system scalability, data security, uptime, and performance across all active deployments (US Projects).
• Collaborate with the AI/ML engineers to guide RAG pipelines, voicebot logic, and LLM prompt optimization.

Hands-On Contribution

• Actively contribute to the core codebase (preferably Python/FastAPI/Node).
• Lead by example in code reviews, architecture design, and debugging.
• Experiment with LLM frameworks (OpenAI, Gemini, Mistral, etc.) and explore their applications in healthcare automation.

Product & Delivery Management

• Translate client requirements into clear technical specifications and deliverables.
• Oversee product versioning, release management, QA, and DevOps pipelines.
• Collaborate with client success and operations teams to handle technical escalations, performance issues, and integration requests.
• Drive AI feature innovation — identify opportunities for automation, personalization, and predictive insights.

Team Management

• Manage and mentor an 8–10 member engineering team.
• Conduct weekly sprint reviews, define coding standards, and ensure timely, high-quality delivery.
• Hire and train new engineers to expand Voiceoc’s technical capability.
• Foster a culture of accountability, speed, and innovation.

Client-Facing & Operational Ownership

• Join client calls (US-based hospitals) to understand technical requirements or resolve issues directly.
• Collaborate with the founder on technical presentations and proof-of-concept discussions.
• Handle A–Z of tech operations for the US business — infrastructure, integrations, uptime, and client satisfaction.

Technical Requirements

Must-Have:

• 5-7 years of experience in software engineering with at least 2+ years in a leadership capacity.
• Strong proficiency in Python (FastAPI, Flask, or Django).
• Experience integrating OpenAI / Gemini / Mistral / Whisper / LangChain.
• Solid experience with AI/ML model integration, LLMs, and RAG pipelines.
• Proven expertise in cloud deployment (AWS / GCP), Docker, and CI/CD.
• Strong understanding of backend architecture, API integrations, and system design.
• Experience building scalable, production-grade SaaS or conversational AI systems.
• Excellent communication and leadership skills — capable of interfacing with both engineers and clients.

Good to Have (Optional):

• Familiarity with telephony & voice tech stacks (Twilio, Exotel, Asterisk etc.).

What We Offer

• Opportunity to lead the entire technology vertical for a growing global healthtech startup.
• Direct collaboration with the Founder/CEO on strategy and innovation.
• Competitive compensation — salary + meaningful equity stake.
• Dynamic and fast-paced work culture with tangible impact on global healthcare.

Other Details

• Work Mode: Hybrid - Noida (Office) + Home
• Work Timing: US Hours

Strong Senior Solutions Engineer (Pre-Sales) Profile

Mandatory (Experience 1) – Must have 5+ years of relevant experience in pre-sales solution engineering in a B2B SaaS environment

Mandatory (Experience 2) – Must have hands-on experience conducting technical discovery sessions, client demos, and proof-of-concepts (POCs) with enterprise or mid-market clients

Mandatory (Experience 3) – Must have experience in solutioning, configuring, and implementing techical demos of SaaS products

Mandatory (Experience 4) – Must have strong understanding of APIs and SaaS architecture

Mandatory (Company) - B2B SaaS

Mandatory (Graduation Year): Candidates should have graduated in 2018 or before.

Mandatory (CTC) - Candidates current CTC should not be less than 20L.

Strong sales executive profile

Mandatory (Experience 1): Must have 3+ years of hands-on B2B SaaS sales experience, preferably selling subscription-based products or platforms

Mandatory (Experience 2): Must have experience in doing end to end Hunting / New Business Acquisition, including prospecting, pitching, negotiation, and deal closure

Mandatory (Experience 3): Must have experience of managing the complete sales cycle independently — research, outreach, client meetings, solution pitching, proposal handling, and closing.

Mandatory (Experience 4): Strong communication, presentation, negotiation, and objection-handling skills with experience engaging with mid to senior-level stakeholders

Mandatory (Experience 5): Experience in pipeline building & CRM usage, maintaining accurate forecasts, sales funnel tracking, and performance reporting.

Mandatory (Company): B2B SaaS Product companies

Mandatory(Exclusion) : Profiles with Only EdTech background will not be considered.Preferred (Consultative Selling): Strong listening skills with the ability to understand client business challenges and position SaaS solutions

Company Description

MyOperator is a Business AI Operator, a category-leader that unifies WhatsApp, Calls, and AI-powered chat & voice bots into one intelligent business communication platform. Unlike fragmented communication tools, MyOperator combines automation, intelligence, and workflow integration to help businesses run WhatsApp campaigns, manage calls, deploy AI chatbots, and track performance — all from a single, no-code platform. Trusted by 12,000+ brands including Amazon, Domino's, Apollo, and Razorpay, MyOperator enables faster responses, higher resolution rates, and scalable customer engagement — without fragmented tools or increased headcount.

Role Overview

We are seeking a high-performing Sales Team Leader to lead and manage a team of sales consultants. This role is responsible for driving team performance, ensuring process adherence, and meeting revenue goals with a strong focus on consultative selling. If you have a strong sales background, leadership experience, and a passion for growing people and revenue together, we’d love to meet you.

Key Responsibilities:

• Lead, manage, and mentor a team of inbound Business Consultants to achieve monthly revenue targets.
• Conduct daily stand-ups, pipeline discussions, and deal reviews to ensure effective conversion.
• Monitor individual performance through CRM dashboards and ensure process adherence.
• Track and report key performance metrics (calls, demos, closures, revenue).
• Drive team performance for consistent achievement of MRR and closure numbers.
• Ensure timely and high-quality follow-ups with all inbound leads.
• Support team members in deal negotiation, closure, and retention of key customers.
• Identify skill gaps and work with L&D to enhance sales capability and product knowledge.
• Conduct regular role-plays, feedback sessions, and performance improvement discussions.

Qualifications

• Experience: 3–6 years in B2B Inside Sales / SaaS Sales with at least 2 years of proven experience in leading a sales team.
• Must Have: Prior experience in handling inbound sales processes and achieving monthly revenue targets.
• Strong understanding of CRM systems (preferably Zoho or similar).
• Excellent communication, analytical, and leadership skills.
• High ownership mindset with the ability to drive results under pressure.
• Experience in cloud telephony, SaaS, or communication technology will be an added advantage.

Additional Information

• High-growth work environment
• Fixed salary + attractive performance incentives
• Opportunity to work on impactful SaaS solutions

Strong enterprise sales executive profile

Mandatory (Experience 1):Must have 2+ years of selling B2B SaaS.

Mandatory (Experience 2): Must have 2+ of experience of selling to enterprise clients OR to manufacturing industry OR selling FinTech product, SAP Product sales/Finance ERP solutions (like invoice processing, vendor management, Source to pay, Compliance solutions).

Mandatory (Sales Skills):Must have experience in end to end sales from lead generation, prospecting, demos, proposal building, negotiation, and deal closure

Mandatory (Stability): Must have stable career history — no frequent job hopping

Mandatory (Note): Final round is F2F (client will handle the travel

We’re looking for a Content Marketing Specialist who loves turning complex ideas into clear, engaging stories. In this role, you'll help drive our content marketing, product messaging, and campaign efforts — crafting narratives that resonate with developers, architects, and decision-makers. While your core focus will be content and digital marketing, you’ll also work closely with product and engineering teams to understand the technical side and shape messaging that reflects our platform’s value.

Key Responsibilities

● Develop and manage content marketing initiatives including blogs, newsletters, email campaigns, landing pages, and case studies.

● Support product marketing efforts by crafting messaging for new features, product launches, and platform updates.

● Create marketing assets for campaigns, events, partnerships, and webinars.

● Collaborate with product teams to simplify technical concepts for a business audience.

● Work with the design and digital teams to publish and promote content across web and social channels.

● Conduct research to identify trends, competitors, and customer needs to inform marketing strategy.

● Track content performance and optimize based on insights (SEO, engagement, conversions).

What You’ll Bring

● 2–4 years of experience in SaaS or B2B tech marketing, ideally with a focus on content or product marketing.

About MyOperator:

MyOperator is a Business AI Operator, a category-leader that unifies WhatsApp, Calls, and AI-powered chat & voice bots into one intelligent business communication platform. Unlike fragmented communication tools, MyOperator combines automation, intelligence, and workflow integration to help businesses run WhatsApp campaigns, manage calls, deploy AI chatbots, and track performance — all from a single, no-code platform. Trusted by 12,000+ brands including Amazon, Domino's, Apollo, and Razorpay, MyOperator enables faster responses, higher resolution rates, and scalable customer engagement — without fragmented tools or increased headcount.

Role Overview:

We are seeking a high-performing Sales Team Leader to lead and manage a team of sales consultants. This role is responsible for driving team performance, ensuring process adherence, and meeting revenue goals with a strong focus on consultative selling. If you have a strong sales background, leadership experience, and a passion for growing people and revenue together, we’d love to meet you.

Key Responsibilities:

1. Lead, manage, and mentor a team of inbound Business Consultants to achieve monthly revenue targets.

2. Conduct daily stand-ups, pipeline discussions, and deal reviews to ensure effective conversion.

3. Monitor individual performance through CRM dashboards and ensure process adherence.

4. Track and report key performance metrics (calls, demos, closures, revenue).

Revenue & Process Ownership:

1. Drive team performance for consistent achievement of MRR and closure numbers.

2. Ensure timely and high-quality follow-ups with all inbound leads.

3. Support team members in deal negotiation, closure, and retention of key customers.

Training & Development:

1. Identify skill gaps and work with L&D to enhance sales capability and product knowledge.

2. Conduct regular role-plays, feedback sessions, and performance improvement discussions.

Requirements:

1. Experience: 4–6 years in B2B Inside Sales / SaaS Sales with at least 2 years of proven experience in leading a sales team.

2. Must Have: Prior experience in handling inbound sales processes and achieving monthly revenue targets.

3. Strong understanding of CRM systems (preferably Zoho or similar).

4. Excellent communication, analytical, and leadership skills.

5. High ownership mindset with the ability to drive results under pressure.

6. ​Experience in cloud telephony, SaaS, or communication technology will be an added advantage.

Benefits:

1. High-growth work environment

2. Fixed salary + attractive performance incentives

3. Opportunity to work on impactful SaaS solutions

Qualifications & Key Requirements:

• The right candidate would be ambitious, energetic and highly motivated to learn and grow in a fast-paced environment.
• Bachelor’s degree in business, sales or related fields
• 2+ years of experience in BD/Inside Sales for a technology company (preferably B2B/Enterprise SaaS).
• Strong work ethic with ability to meet and exceed commitments
• Strong desire to progress in a sales career
• Experience in using social media tools and sales CRM tools
• Deep appreciation of technology and its ability to create value – especially in areas of big data analytics, machine learning and personalization.

Key Responsibilities:

• Assisting with the growth of sales pipeline through lead generation and business development activities
• Engage with prospects at all levels using different channels and techniques
• Work closely with the assigned Field sales counterpart and support territory plans
• Work effectively with marketing function (demand gen, product marketing) to extract all required content needed to be effective and to take effective handover of all leads
• Analyzing customer needs in terms of current business obstacles
• Creating a business pipeline meeting an agreed quota of business opportunities
• Contributing individually to the team targets with quality leads
• Research accounts and identify right contacts in every account
• Give early demos to prospects if required

Job Details

- Job Title: Associate Director - Customer Success

- Industry: Healthcare

- Experience Required: 6-8 years

- Working Days: 5 days/week

- Function: Operations

- Job Location: Mumbai

- CTC Range: Best in Industry

Required Skills: Excellent Communication Skills, Team Leadership, Client Relationship Management, Cross functional collaboration, Analytical Skills, Customer Success Strategy

Criteria:

• Candidate should have minimum 6 years of client-facing experience.
• Candidate should have experience in a SaaS Business Model or Health-tech domain.
• Candidate should have worked on B2B model.
• Candidate should have experience from SAAS or B2B companies.
• Candidate must have minimum 2 years of experience in managing and leading teams.
• Proven experience in Customer Success lifecycle management from pre-launch to renewal.
• Candidate must have Target driven approach and mindset to achieve business targets and defined growth objectives
• Candidate should have experience in cross-selling and up-selling.
• Strong client relationship management and stakeholder engagement skills
• Experience in collaborating effectively with cross-functional teams (Sales, Marketing, Product, Operations)
• Strong communication, analytical, and problem-solving skills

NOTE:

Any Manager / Sr. Manager candidate can work for this role.

Description

Job Description

We are seeking a dynamic and results-oriented Associate Director - Customer Success to join our team. A key, client-facing role that needs high energy and passion for growing business and making an impact by building strong relationships with the clients, winning their trust, and position of influence by being their consultant.

Manage our esteemed clients throughout the lifecycle starting from pre-launch to renewal by maintaining and ensuring a strong and trusting relationship. Ready to work in a dynamic work environment with highly energetic and passionate colleagues with aggressive goals and targets. Be the bridge and the only source of information exchange between the client and the organization. Own complete responsibility for the business by ensuring to Maintain client satisfaction through governance meetings regularly.

Grow business by influencing the clients in upgrading their product/features/offerings. Ensure client retention year-on-year. Coordinate seamlessly with internal stakeholders for ensuring successful execution and meeting client's expectations.  Generating reports and sharing executive summaries internally and externally based on business demand.

A successful applicant:

A passion for establishing long-lasting, and trusting relationships, a sound ability to forecast the client's needs, and the ability to encourage the client to upgrade their benefits. Retain clients and ensure their satisfaction.

Responsibilities:

• Lead a high-performing team that works collaboratively with other supporting team members

• Achieve quarterly goals and growth objectives defined under OKRs

• Coach your team in analyzing opportunities be the catalyst in business growth

• Mobilize and enable your team in solving problems for customers and help them achieve their business objectives

• Collaborate cross-functionally with Sales, Marketing, Product, and Operations teams seamlessly to achieve customer satisfaction 

Requirements:

• MBA degree or equivalent practical experience

• A mini. of 6 years of client-facing experience working in a SAAS Business Model/Health-tec

• A mini. of 2 years of experience in managing teams

• Experience in collaborating with cross-functional teams

• Engage with and influence leadership with excellent communication skills, analytical and problem-solving skills

Benefits About Company: 

Join the fastest-growing health benefits platform in India. Company is a Series B funded startup, Operating in one of the few industries with tailwinds from COVID-19. We are at the intersection of health & insure-tech, targeting South East Asia's multi-billion-dollar corporate health benefits market. Trusted by 100s of companies like LinkedIn, Nike, Netflix, Airbnb, S&P Global, Dmart etc., our predictive and personalized platform helps employers administer their health benefits efficiently, reduce health care costs by 20% and increase employees' engagement. Recognized for our innovations by NASSCOM (10 most innovative start-ups), Google for startups. 

• Be part of a successful, high-growth B Series-funded startup with patented technology
• Work at the forefront of cutting-edge health-tech innovation
• Trusted by 1000+ companies across industries
• Dynamic startup culture with a flat hierarchy and a “fast fail, fast learn” approach
• Attractive compensation with lucrative performance-based incentives
• ESOPs and rapid career growth with opportunities for multiple promotions in a year
• 360-degree appraisal process for holistic performance feedback
• Direct reporting to top management for high-impact exposure
• Comprehensive medical benefits, fitness-sponsored perks including Gym, Yoga, Zumba, and more

REVIEW CRITERIA:

MANDATORY:

• Strong senior motion graphics designer profile
• Must have 3 + years of professional experience in motion design with direct exposure to app-based and web-based products.
• Must have end-to-end ownership of product motion design, including UI animations, micro-interactions, and product showreels that have shipped in live products.
• Must have a strong portfolio showcasing product-focused motion design, UI/UX animations, and micro-interactions (not marketing-only work).
• Must have demonstrated experience working on digital products (mobile apps / web platforms / SaaS / dashboards).
• Must have experience collaborating with product designers and developers, and be able to clearly articulate motion decisions and UX rationale.
• Must have strong expertise in Figma, After Effects, Protopie, Lottie, and related prototyping tools.
• The candidate must be a Product Motion Designer, with primary experience in enhancing in-product user experiences (UI animations, micro-interactions, state transitions, usability feedback).

PREFERRED:

• Experience working in SaaS, enterprise platforms, or complex dashboards.

ROLE & RESPONSIBILITIES:

We are looking for a highly qualified Senior Motion Graphics Designer to join our UX design team. We need someone who can produce high-octane product showreels for our social channels and website, while also collaborating with our UI/UX team to design sophisticated animation and micro-interactions for the apps we build.

KEY RESPONSIBILITIES:

• Product Showreels & Marketing: Conceptualize, storyboard, and execute high-quality 2D and 3D motion graphics for product launches, social media ads, and website headers.
• UI/UX Motion: Collaborate with Product Designers to create motion languages for our apps. You will design micro-interactions that enhance the user experience and feel natural.
• Storytelling: Translate marketing scripts and product features into compelling storyboards and style frames before execution.
• Technical Execution: Ensure all animations are smooth and professional
• Audio & Sfx: Handle SFX selection and basic audio mixing
• Innovation: Stay updated on AI tools, new plugins and industry trends to continuously improve our workflow and output.

IDEAL CANDIDATE:

• Experience: 3–5 years of professional experience in motion design.
• Portfolio: A strong portfolio is non-negotiable. It must showcase a mix of promotional motion graphics (showreels) and UI/UX motion behaviors.
• Software Mastery: Expert-level proficiency in Adobe After Effects, Premiere Pro, Photoshop, and Illustrator.
• UI Motion Knowledge: Familiarity with tools or formats like Lottie, Rive and working with UI files from Figma.
• 3D Capability: Proficiency in 3D workflows (Cinema 4D, Blender, or 3D within After Effects) is highly desirable for creating product visualizations.

PERKS, BENEFITS AND WORK CULTURE:

YOU WILL LOVE WORKING WITH THE COMPANY:

• Our projects are fast paced. Everyone is expected to take ownership of the work assigned and are accountable for the same.
• We love to work with people who are proactive, Solution providers and are contributing positively.
• The office has an open culture.
• We encourage leadership development.
• We have worked with the #1 Sports stadium in the world and developed solutions used by NFL, NBA, and Soccer teams.
• We are currently working with clients on the Forbes list USA. One of them is the youngest RE billionaire in the USA.
• Our clients include a few fortune companies.
• We have developed solutions featured by Apple and Microsoft.
• We won all the entries sent to design awards including few Indian and International design awards.
• We are working with one of the 50 largest employers of NYC in the health care domain.
• We are working with both emerging and very successful start-ups globally.

Summary

As a Senior Software Engineer you will be directly responsible for the experience our clients have on the platform by designing, building, and maintaining the server-side of Avoma. This is an exciting opportunity for those who are curious, diligent, and want to learn and develop their professional skills within a fast-growing start-up. As an early member of the team, we will work together to create the building blocks for our development strategy and set up the foundations and processes for future Software Engineers at Avoma.

The ideal candidate will be experienced in building the structure of a B2B SaaS application. We expect you to be a reliable professional, able to balance the needs of the product roadmap and the needs of the customers. Your overarching goal is to ensure an enjoyable experience for everyone using Avoma.

We strongly believe in the overall growth and continued development of each new hire. As a rapidly expanding business, there is a high degree of opportunity for progression, creativity, and ownership.In the last 12 months, we have seen growth across all metrics, and we are looking for strong software engineers to scale up our platform.

What you will be doing in the role (Responsibilities)

• Develop features and improvements to the Avoma product in a secure, well-tested, and performant way
• Collaborate with Product Management and other stakeholders within Engineering (Frontend, UX, etc.) to maintain a high bar for quality in a fast-paced, iterative environment
• Advocate for improvements to product quality, security, and performance
• Solve technical problems of moderate scope and complexity
• Craft code that meets our internal standards for style, maintainability, and best practices for a high-scale environment.
• Conduct Code Review to ensure performance of our backend services
• Build RESTful APIs and features for UI application clients (including Web and Mobile)
• Deploy and integrate with machine learning models developed by the AI team
• Own and work the core data processing pipeline and video processing pipeline
• Third-party integrations - Calendar, CRM systems, Video Conferencing
• Search and analytics infrastructure
• DevOps and security

We use the Django framework to build our backend platform and React.js for our frontend application.

Requirements

What you need to be successful in the role (Qualifications)

• At least 4+ years of experience as a Software Engineer with a track record of delivering software with high business impact
• Significant professional experience with Python, Django
• Experience building RESTful APIs
• Using Coding AI agents like Cursor and different prompting techniques.
• System Design knowledge using AWS services and other frameworks of Python / Django ecosystem.
• Experience writing scalable, high-performant, and clean code
• B.S./B.E. in Computer Science or relevant engineering field
• Proficiency in the English language, both written and verbal, sufficient for success in a largely asynchronous work environment

What sets you apart (Preferred Qualifications)

• Demonstrated capacity to clearly and concisely communicate about complex technical, architectural, and/or organizational problems and propose thorough iterative solutions
• Experience with performance and optimization problems and a demonstrated ability to both diagnose and prevent these problems
• Comfort working in a highly agile, intensely iterative software development process
• Positive and solution-oriented mindset
• An inclination towards communication, inclusion, and visibility
• Experience owning a project from concept to production, including proposal, discussion, and execution.
• Demonstrated ability to work closely with other parts of the organization
• Knowledge of Artificial Intelligence technologies and tools

Benefits

• What you get from Avoma (Benefits)
• A transparent salary structure
• Senior Salary Range: ₹2,800,000 - ₹3,800,000 Depending on Experience.
• 15 days of PTO annually on top of company holidays
• Employee Stock Options Program

About Avoma

• Avoma is an intelligent meeting assistant for teams looking to automate some of the common tasks required for customer-focused meetings. We leverage NLP and machine learning to summarize meeting notes and extract key topics and action items discussed. All of this data automatically syncs back into their CRM. This helps to save end users time and focus on what matters most, their customer interactions.
• We are a venture-funded early-stage startup, have 1000+ paid customers, and are growing consistently month over month.

Must-Have Skills

• 1–5 years experience in Customer Success, Account Management, or SaaS Support
• Strong written & spoken English
• Comfort working with dashboards, data, and tools
• Ability to explain technical concepts in simple business language
• High ownership mindset — “this customer is mine”

Good to Have

• Experience with SaaS products in CX, CRM, MarTech, or Local SEO
• Familiarity with Google Business Profile, reviews, or WhatsApp APIs
• Experience handling multi-location or enterprise customers
• Basic understanding of APIs, integrations, or data sync issues

Penetration Tester – Short JD (EdTech)

Experience: 2–5 years

Industry: EdTech / SaaS

Role Summary:

We are looking for a Penetration Tester to identify and remediate security vulnerabilities in our EdTech platforms including LMS, ERP, web apps, mobile apps, and APIs.

Key Responsibilities:

Perform VAPT on web, mobile, API, and cloud systems

Identify vulnerabilities using OWASP standards

Prepare security reports and remediation guidance

Re-test fixes with development teams

Skills Required:

Web & API security (OWASP Top 10)

Tools: Burp Suite, Nmap, Nessus, Metasploit

Basic scripting (Python/Bash)

Understanding of cloud security basics

Preferred:

EdTech or SaaS experience

Certifications: CEH / OSCP

Responsibilities:

• Design and develop scalable web application architecture

• Build and maintain robust services and RESTful APIs

• Develop reusable, secure, and high-quality code

• Optimize applications for performance, speed, and scalability

• Implement security and data protection best practices

• Translate UI/UX wireframes into responsive user interfaces

• Integrate front-end and back-end components seamlessly

Skills & Qualifications:

• Software Engineering degree with 3–5 years of experience

• Strong expertise in JavaScript and Node.js

• Good working knowledge of Angular

• Experience with testing frameworks (Jest, Mocha)

• Hands-on experience with Docker and containerization

• Exposure to Cloud platforms (AWS / Azure)

• Understanding of CI/CD pipelines and DevOps practices

• Experience building cloud-based SaaS applications

• Ability to work effectively in cross-functional teams

• C#, .NET, ASP.NET, Web API, MVC, Entity Framework
• JavaScript, Angular (React, Vue.js, Knockout.js also considered)
• SQL Server, relational databases (NoSQL is a plus)
• Microsoft Azure, AWS
• Docker, CI/CD pipelines
• SaaS and cloud-native architecture

Responsibilities

• Design and develop full stack web applications using .NET and Angular
• Build scalable APIs and backend services with C# and ASP.NET
• Develop responsive front-end components using JavaScript frameworks
• Optimise application performance, scalability, and security
• Work with SQL Server and data access layers
• Collaborate with product managers, designers, and engineers in an Agile environment
• Participate in code reviews and follow engineering best practices

Senior / Project Lead Responsibilities (If Applicable)

• Technical ownership across the software development lifecycle
• Architecture and technical design decisions
• Mentoring junior engineers
• Estimation, planning, and technical problem-solving

Requirements

• 3–5+ years of experience as a Software Engineer / Full Stack Developer
• Strong commercial experience with C#, .NET, and JavaScript
• Experience with Angular or similar front-end frameworks
• Cloud experience with Azure and/or AWS
• Knowledge of Docker, CI/CD, and DevOps practices
• Experience building scalable, production-grade web applications
• SaaS experience is highly desirable

Nice to Have (Boosts Search Reach)

• Node.js
• Microservices architecture
• NoSQL databases
• Automated testing frameworks (Jest, Mocha)

JOB DETAILS:

- Job Title: Director of Sales

- Industry: SAAS

- Experience: 8-10 years

- Working Days: 5 days/week

- Job Location: Bengaluru

- CTC Range: Best in Industry

Required Skills: SaaS (Software as a Service) Sales, Excellent Communication & Stakeholder Management, B2B SaaS products Experience, Enterprise Sales experience, Enterprise Revenue Leadership, GTM Strategy & Sales Enablement

Criteria:

* The candidate must have at least 5+ years of experience in B2B SaaS or enterprise technology sales from overall experience.

* US enterprise sales experience is preferred, with strong exposure to US enterprise sales cycles.

* The candidate must have deep experience in enterprise sales, handling large, complex, multi-stakeholder deals.

* The candidate must have driven $5M+ in annual enterprise revenue (preferably $10M+).

* The candidate must have 2+ years of people leadership experience.

* The candidate must have managed a sales team of 10+ members, including AEs and SDRs.

* The candidate must have hands-on experience building, executing, and scaling sales strategies.

* The candidate must have experience managing both inbound and outbound sales motions.

* Background in cybersecurity, deep tech, or complex technical products is preferred.

* Experience with VAR, multi-product, or consultative enterprise sales is a plus.

* The candidate must be comfortable leading revenue across global regions, with the US as the primary focus.

* The candidate must be based in Bangalore or willing to relocate.

Description  

What You Will Own

Revenue G Pipeline

• Own global enterprise revenue, with primary focus on the US
• Build and maintain a predictable pipeline across inbound and outbound motions
• Drive forecasting accuracy, deal reviews, and revenue governance
• Improve win rates, strengthen qualification frameworks, and optimize sales velocity

Team Leadership G Coaching

• Lead, mentor, and develop a high-performing sales team (pods, SDRs, AEs)
• Build a culture of accountability, high performance, and continuous learning
• Coach   the team  on enterprise selling, negotiation, and multi-stakeholder engagement.
• Set and enforce clear KPIs, performance standards, and operating rhythms

GTM, Sales Enablement G Cross-Functional Strategy

• Partner with Marketing to align top-of-funnel quality, campaigns, and messaging
• Work with Product & Engineering to channel customer insights into roadmap decisions
• Build and refine sales playbooks, messaging guides, qualification models (MEDDIC/BANT), competitive frameworks, and objection handling
• Strengthen sales enablement - onboarding, continuous training, competitive intelligence, content readiness, and deal support
• Collaborate with RevOps on CRM hygiene, reporting accuracy, forecasting discipline, and tooling
• Ensure seamless alignment across Sales, CS, Product, and Marketing

Operational Excellence

• Implement best-in-class sales processes and governance
• Improve sales efficiency across the funnel through data, insights, and process optimization
• Introduce mechanisms to increase accountability, speed of execution, and deal quality
• Establish a predictable, repeatable, and scalable sales engine

What We're Looking For

Experience G Leadership

• 8 - 10 years in B2B SaaS or enterprise tech sales
• Minimum 2 - 3 years leading and scaling sales teams
• Demonstrated ability to drive $5M annual enterprise revenue (preferably $10M)
• Experience managing both inbound and outbound sales motions
• Preferred exposure to US enterprise sales cycles

Industry G Deal Expertise

• Deep experience in enterprise sales - mandatory
• Background in cybersecurity, deep tech, or complex technical products is preferred
• Experience with VAR, multi-product, or consultative enterprise sales is a plus

Geography G Market Exposure

• Must be based in Bangalore (or willing to relocate)
• Comfortable leading revenue across global regions, with US as primary focus

Who You Are

• A strategic operator with strong bias for execution
• Exceptional coach and people leader
• Data-driven, structured, and strong on process
• Skilled communicator with executive presence
• Thrives in high-growth, high-accountability environments
• Comfortable influencing cross-functionally and navigating enterprise complexity

The candidate must have at least 5+ years of experience in B2B SaaS or enterprise technology sales from overall experience.

* US enterprise sales experience is preferred, with strong exposure to US enterprise sales cycles.

* The candidate must have deep experience in enterprise sales, handling large, complex, multi-stakeholder deals.

* The candidate must have driven $5M+ in annual enterprise revenue (preferably $10M+).

* The candidate must have 2+ years of people leadership experience.

* The candidate must have managed a sales team of 10+ members, including AEs and SDRs.

* The candidate must have hands-on experience building, executing, and scaling sales strategies.

* The candidate must have experience managing both inbound and outbound sales motions.

* Background in cybersecurity, deep tech, or complex technical products is preferred.

* Experience with VAR, multi-product, or consultative enterprise sales is a plus.

* The candidate must be comfortable leading revenue across global regions, with the US as the primary focus.

* The candidate must be based in Bangalore or willing to relocate.

The candidate must have at least 5+ years of experience in B2B SaaS or enterprise technology sales from overall experience.

* US enterprise sales experience is preferred, with strong exposure to US enterprise sales cycles.

* The candidate must have deep experience in enterprise sales, handling large, complex, multi-stakeholder deals.

* The candidate must have driven $5M+ in annual enterprise revenue (preferably $10M+).

* The candidate must have 2+ years of people leadership experience.

* The candidate must have managed a sales team of 10+ members, including AEs and SDRs.

* The candidate must have hands-on experience building, executing, and scaling sales strategies.

* The candidate must have experience managing both inbound and outbound sales motions.

* Background in cybersecurity, deep tech, or complex technical products is preferred.

* Experience with VAR, multi-product, or consultative enterprise sales is a plus.

* The candidate must be comfortable leading revenue across global regions, with the US as the primary focus.

* The candidate must be based in Bangalore or willing to relocate.

Strong B2B Product Manager profiles

Mandatory (Experience 1) – Must have minimum 3+ years of hands-on Product Management experience in B2B SaaS

Mandatory (Experience 2) – Must have minimum 2 years of prior experience in Software Development or QA (Can be skipped if candidate has product management experience in PureTech company OR in same product line as

Mandatory (Experience 3) – Proven track record of shipping successful products end-to-end, from ideation / conception to launch and post-launch iteration

Mandatory (Location) - Candidate must be from Bengaluru

Mandatory (Company) - B2B SaaS (Highly preference for CommunicationTech)

Mandatory (Note): This is an IC role

About JobTwine

JobTwine is a fast-growing B2B SaaS hiring platform focused on building scalable, high-impact products for modern recruitment teams.

About the Role

We are looking for a highly skilled UX Product Designer to join our product team. In this role, you will work directly under the CTO and CEO, gaining real-world exposure, high ownership and the opportunity to learn and influence core product decisions from day one.

Key Responsibilities

• Design intuitive, scalable and user-focused experiences for B2B SaaS products
• Work closely with the CTO and CEO on product vision, strategy and execution
• Collaborate with product managers, engineers and stakeholders
• Translate business requirements into wireframes, user flows, prototypes and high-fidelity designs
• Conduct user research, usability testing and iterate based on feedback
• Contribute to and maintain design systems and UX best practices

Mandatory Requirements

• 2–4 years of UX/Product Design experience
• Experience ONLY in B2B SaaS product companies (Strictly no B2C experience)
• Last 2 years must be in a Product-based company
• Excellent communication skills
• Bangalore-based candidates only or willing to relocate close to the office
• Full-time graduate only (No part-time or distance education)- BTech degree preferred
• Graduate from a top-tier design school

Good to Have

• Experience working in fast-paced SaaS environments
• Strong portfolio showcasing end-to-end UX ownership
• Proficiency in tools like Figma, Sketch and Adobe XD, etc.

Why Join JobTwine ?

• Direct exposure to leadership and real product decision-makin
• Steep learning curve with high ownership and accountability
• Opportunity to build and scale a core B2B SaaS product

REVIEW CRITERIA:

MANDATORY:

• Strong Technical Support Leader profile
• Must come from SaaS / Enterprise Product companies (preferably high-scale transactional platforms)
• 12+ years of experience in Technical Support / Application Support, with minimum 6–7 years leading L3 or escalations teams
• Proven experience handling customer escalations, Root Cause Analysis (RCA), incident ownership, and cross-functional resolution with Product & Engineering teams
• Experience managing L3 Support teams of ~20+ members, including mentoring, workload planning, shift governance, and performance management
• Hands-on understanding of: Databases ( PostgreSQL / SQL), Middleware / Servers (JBoss, Tomcat, IIS, Nginx, Apache) and Operating Systems like Linux, Unix, Windows
• Effectively coordinate with architects and engineering heads
• Strong capability in SLA management, ticket lifecycle governance, escalations process setup, and support dashboards/reporting
• Working knowledge of Freshdesk / Jira / ServiceNow or equivalent enterprise ticketing platforms
• Excellent communication, customer handling, crisis de-escalation, and ability to simplify technical details for leadership

PREFERRED:

• Experience supporting platforms in Retail Tech, ERP, Telecom, Hospitality, EdTech, or similar high-scale industries

ROLES AND RESPONSIBILITIES:

As the G1 Head of Technical Support, you will be the central force ensuring an exceptional post-go-live technical experience across the company suite. You’ll oversee L3 support operations across all products, manage customer escalations, drive cross-team resolution, and build processes for visibility, accountability, and continuous improvement. This is a cross-functional, high-impact leadership role, working across engineering, QA, DevOps, customer support, and product teams to ensure that every issue is tracked, resolved, and learned from—within SLA and with a customer-first mindset.

YOU WILL-

Incident & Ticket Management:

• Own end-to-end L3 technical support governance across company products (ERP, POS,OMS, etc.)
• Ensure customer issues are responded to and resolved within defined SLAs
• Drive prioritization, root cause resolution, and engineering coordination across product teams
• Personally manage and de-escalate high-severity issues with customers and internal teams

Process & Metrics Ownership:

• Define, track, and optimize support processes, SLAs, escalation workflows, and ticket lifecycle practices
• Build dashboards for SLA adherence, issue aging, bug trends, defect density, etc.
• Establish strong feedback loops to engineering/product based on recurring issues

RCA & Knowledge Management:

• Ensure timely Root Cause Analysis (RCAs) for all S1/S2 issues with actionable insights
• Lead trend analysis to preempt issues and recommend long-term fixes or product hardening
• Build and maintain a knowledge base to improve internal resolution efficiency

Customer Interaction:

• Engage with enterprise customers on complex or long-running tickets
• Serve as a trusted escalation point for strategic clients
• Collaborate with Customer Success and Implementation teams for seamless client experience

Collaboration & Leadership:

• Coordinate with Product Architects and Engineering Heads to ensure ticket resolution
• Build and mentor a lean L3 support team or tiger squads when required
• Drive a culture of accountability, learning, and proactiveness in technical support

IDEAL CANDIDATE:

• 11+ years of experience in technical support or L3 support leadership roles in SaaS or high- scale enterprise products
• Strong experience handling customer escalations, RCAs, and cross-team ticket resolution
• Solid technical background (understanding of APIs, microservices, database queries, logs, debugging)
• Expertise in support tooling: Freshdesk, Jira, ServiceNow, etc.
• Excellent communication skills—able to speak fluently with both customers and engineers
• Data-driven mindset for reporting, insights, and stakeholder updates
• Experience working in retail tech, ERP, or platform businesses is a big plus

PERKS, BENEFITS AND WORK CULTURE:

• Comprehensive health insurance coverage.
• Excellent rewards and recognition policy.
• Transparent compensation policy with no unnecessary deduction in CTC.
• Annual company off-site and a variety of events, celebrations throughout the year.
• Travelling opportunities between our offices across the country.
• Annual company walkathon & related sporting events.
• Quarterly Coffee with CEO.

Mandatory experience in a MarTech or enterprise SaaS company

Undergraduate degree in engineering (a must) &/ MBA is a plus, preferably frompremier institutes

• Consultative Sales Experience: minimum 4 years

• Strong work ethic with demonstrated ability to meet and exceed sales commitments

• Experience in selling to enterprises, especially banks and insurance companies is abig plus

• Deep appreciation of technology and its ability to create value–especially in areas of big data analytics, machine learning and personalization

A BIT ABOUT US:

Appknox is one of the top Mobile Application security companies recognized by Gartner and G2. A profitable B2B SaaS startup headquartered in Singapore & working from Bengaluru.

The primary goal of Appknox is to help businesses and mobile developers secure their mobile applications with a focus on delivery speed and high-quality security audits. Appknox has helped secure mobile apps at Fortune 500 companies with Major brands spread across regions like India, South-East Asia, Middle-East, US, and expanding rapidly. We have secured 300+ Enterprises globally.

We are a 65+ incredibly passionate team working to make an impact and helping some of the biggest companies globally. We work in a highly collaborative, very fast-paced work environment. If you have what it takes to be part of the team, we are excited and let’s speak further.

Role Overview:

We're looking for a Technical Support Account Manager to join our global support and delivery team and provide world-class assistance to customers in the middle east time zones & you're required to work on Middle timezone from 11.30am to 8.30pm IST from (Sunday to Thursday).

You will troubleshoot, triage, and resolve technical issues related to Appknox’s mobile app security platform, working closely with Engineering, Product, and Customer Success teams. You will also onboard and deliver scan reports (completed by our Security team) to the customers. 

Key Responsibilities:

• Respond to customer issues via email, chat, and voice/voip calls during  middle-east business hours.
• Diagnose, replicate, and resolve issues related to DAST, SAST, and API security modules.
• Troubleshoot integration issues across CI/CD pipelines, API connections, SDKs, and mobile app builds.
• Document known issues and solutions in the internal knowledge base and help center.
• Escalate critical bugs to engineering with full context, reproduction steps, and logs.
• Guide customers on secure implementation best practices and platform usage.
• Collaborate with product and QA teams to suggest feature improvements based on customer feedback.
• Participate in on-call support rotations if needed.
• Coordinate with internal security testing teams to onboard, scan and deliver tracking completion of pentests within SLAs.
• Deliver reports to customers within committed SLAs. Schedule remediation calls with customers when required. 

Requirements:

• 1–4 years of experience in technical support, Delivery or QA roles at a SaaS or cybersecurity company.
• Excellent communication and documentation skills in English.
• Comfortable working independently and handling complex technical conversations with customers.
• Basic understanding of mobile platforms (Android, iOS), REST APIs, Networking Architecture,  and security concepts (OWASP, CVEs, etc.).
• Familiarity with command-line tools, mobile build systems (Gradle/Xcode), and HTTP proxies (Burp).
• Ability to work full-time within middle-east time zones. Ensure that you have a stable internet connection and work station. 

Nice to Have:

• Experience working in a product-led cybersecurity company.
• Knowledge of scripting languages (Python, Bash) or log analysis tools.
• Familiarity with CI/CD tools (Jenkins, GitHub Actions, GitLab CI) is a plus.
• Familiarity with ticketing and support tools like Freshdesk, Jira, Postman, and Slack.

Interview Process: 

• Round 1 - Profile Evaluation
• Round 2 - Take-home Assignment
• Round 3 - Panel Discussion
• Round 4- Stakeholder Discussion
• Round 5 - HR Round

Compensation:

• As per Industry Standards

We prefer that every employee also holds equity in the company. In this role, you will be awarded equity after 12 months, based on the impact you have created.

Please be aware that all your customers will include Enterprises and Fortune 500 companies.

Why Join Us:

• Freedom & Responsibility: If you are a person who enjoys challenging work & pushing your boundaries, then this is the right place for you. We appreciate new ideas & ownership as well as flexibility with working hours.
• Great Salary & Equity: We keep up with the market standards & provide pay packages considering updated standards. Also as Appknox continues to grow, you’ll have a great opportunity to earn more & grow with us. Moreover, we also provide equity options for our top performers.
• Holistic Growth: We foster a culture of continuous learning and take a much more holistic approach to training and developing our assets: the employees. We shall also support you all on that journey of yours.
• Transparency: Being a part of a start-up is an amazing experience, one of the reasons being the open communication & transparency at multiple levels. Working with Appknox will give you the opportunity to experience it all first hand.
• Health insurance: We offer health insurance coverage upto 5 Lacs for you and your family including parents.
• Work Schedule: Flexible working environment with remote work if required.

Strong B2B Product Manager profiles

Mandatory (Experience 1) – Must have minimum 3+ years of hands-on Product Management experience in B2B SaaS

Mandatory (Experience 2) – Must have minimum 2 years of prior experience in Software Development or QA (Can be skipped if candidate has product management experience in PureTech company OR in same product line as Callhub)

Mandatory (Experience 3) – Proven track record of shipping successful products end-to-end, from ideation / conception to launch and post-launch iteration

Mandatory (Location) - Candidate must be from Bengaluru

Mandatory (Company) - B2B SaaS (Highly preference for CommunicationTech)

Mandatory (Note): This is an IC role

Strong HR Generalist profiles

Mandatory (Experience 1) – Must have 1+ years of relevant experience as an HR Generalist / HR Executive / HR Operations role

Mandatory (Experience 2) – Must have hands-on experience in end-to-end recruitment, including job postings, resume screening, interview coordination, and reference checks

Mandatory (Experience 3) – Must have practical exposure to employee onboarding and offboarding processes, documentation, and employee lifecycle management

Mandatory (Experience 4) – Experience in day-to-day HR operations, maintaining employee records, HR databases, and coordination with internal stakeholders.

Mandatory (Tools) – Must be proficient in MS Office and have working experience with ATS and HRIS systems

Mandatory (Soft Skills) – Strong interpersonal, communication, organizational, and multitasking skills with high attention to detail

Mandatory (Company) - Product companies

Strong sales executive profile

Mandatory (Experience 1): Must have 3+ years of hands-on B2B SaaS sales experience, preferably selling subscription-based products or platforms

Mandatory (Experience 2): Must have experience in doing end to end Hunting / New Business Acquisition, including prospecting, pitching, negotiation, and deal closure

Mandatory (Experience 3): Must have experience of managing the complete sales cycle independently — research, outreach, client meetings, solution pitching, proposal handling, and closing.

Mandatory (Experience 4): Strong communication, presentation, negotiation, and objection-handling skills with experience engaging with mid to senior-level stakeholders

Mandatory (Experience 5): Experience in pipeline building & CRM usage, maintaining accurate forecasts, sales funnel tracking, and performance reporting.

Mandatory (Company): B2B SaaS Product companies

Mandatory(Exclusion) : Profiles with Only EdTech background will not be considered.

Strong sales executive profile

Mandatory (Experience 1): Must have 7+ years of hands-on B2B sales experience, preferably selling SaaS products or platforms

Mandatory (Experience 2): Must have experience in doing end to end Hunting / New Business Acquisition, including prospecting, pitching, negotiation, and deal closure

Mandatory (Experience 3): Must have experience of managing the complete sales cycle independently — research, outreach, client meetings, solution pitching, proposal handling, and closing.

Mandatory (Experience 4): Strong communication, presentation, negotiation, and objection-handling skills with experience engaging with mid to senior-level stakeholders

Mandatory (Experience 5): Experience in pipeline building & CRM usage, maintaining accurate forecasts, sales funnel tracking, and performance reporting.

Mandatory (Company): B2B SaaS Product companies

Strong Associate Manager – Customer Success, Account management Profile

Mandatory (Experience 1) – Must have 4+ years of overall experience with aleast 2+ Years in Customer Success role.

Mandatory (Experience 2) – Must have experience managing clients in the outside India market (Preferrably US/America clients)

Mandatory (Experience 3) – Must have cross-functional experience working closely with Sales, Product, and Ad Operations teams for campaign execution, performance optimization, and client delivery.

Mandatory (Experience 4) – Must have strong technical understanding of digital advertising / programmatic platforms/software products

Mandatory (Company): B2B SaaS (AdTech experience is highly preferred)

Mandatory (Stability) : Candidate must have no frequent job hops and a minimum of 1+ year in the current organization.

Mandatory (Note1): Please ensure candidates have read about media.net and the industry before the screening call

Mandatory (Note2): Please ensure candidates have added numbers/metrics in resume

Strong sales executive profile

Mandatory (Experience 1): Must have 3+ years of hands-on B2B SaaS sales experience, preferably selling subscription-based products or platforms

Mandatory (Experience 2): Must have experience in doing end to end Hunting / New Business Acquisition, including prospecting, pitching, negotiation, and deal closure

Mandatory (Experience 3): Must have experience of managing the complete sales cycle independently — research, outreach, client meetings, solution pitching, proposal handling, and closing.

Mandatory (Experience 4): Strong communication, presentation, negotiation, and objection-handling skills with experience engaging with mid to senior-level stakeholders

Mandatory (Experience 5): Experience in pipeline building & CRM usage, maintaining accurate forecasts, sales funnel tracking, and performance reporting.

Mandatory (Company): B2B SaaS Product companies

Mandatory(Exclusion) : Profiles with Only EdTech background will not be considered.Preferred (Consultative Selling): Strong listening skills with the ability to understand client business challenges and position SaaS solutions accordingly.

Strong B2B Inside Sales / Product Sales profiles

Mandatory (Experience 1): Must have 6+ years of experience in Inside Sales for B2B (Services / SaaS) Sales roles

Mandatory (Experience 2): Proven experience in B2B product sales, with hands-on involvement in lead generation, qualification, client follow-ups, and opportunity management

Mandatory (Experience 3): Strong exposure to campaign management, active follow-ups, and inside sales motions (email, calls, CRM-driven sales)

Mandatory (Sales Execution): Demonstrated ability to identify prospective clients, manage sales pipelines, and support closure of deals

Mandatory (Core Skills): Solid understanding of sales process, sales matrix, sales techniques, and client engagement model

Mandatory (Tools): Hands-on experience using Salesforce or any CRM tool, along with online resource management and data mining.

Mandatory (Education): Bachelor’s degree in BA / B.Com / BBM / BBA

Mandatory (Company): B2B SaaS

A BIT ABOUT US:

Appknox is one of the top Mobile Application security companies recognized by Gartner and G2. A profitable B2B SaaS startup headquartered in Singapore & working from Bengaluru.

The primary goal of Appknox is to help businesses and mobile developers secure their mobile applications with a focus on delivery speed and high-quality security audits.

Appknox has helped secure mobile apps at Fortune 500 companies with major brands spread across regions like India, South-East Asia, Middle-East, US, and expanding rapidly. We have secured 300+ Enterprises globally.

We are a 60+ incredibly passionate team working to make an impact and helping some of the biggest companies globally. We work in a highly collaborative, very fast-paced work environment. If you have what it takes to be part of the team, we are excited and let’s speak further.

Role Overview:

Appknox is scaling its US business and is looking for a high performing outbound Sales Development Representative based in Bangalore to build a qualified pipeline for the US market.

This role is focused on outbound led pipeline creation for mid market and enterprise customers, selling into security, engineering, and technology leadership. You will work closely with Account Executives to open new logos, penetrate target accounts, and convert first conversations into qualified sales opportunities.

This is a high ownership role for someone comfortable with volume driven outbound prospecting, direct US buyer interactions, and working consistently in US aligned hours.

Key Responsibilities:

Outbound Pipeline Generation

• Own outbound pipeline creation for assigned US accounts and territories
• Prospect into defined ICPs including CISOs, Heads of Application Security, Engineering Leaders, and Security Architects
• Execute high volume, high quality outreach using cold calling, personalized email, LinkedIn, and account based prospecting.

Qualification and Handover

• Qualify prospects based on use case, urgency, stakeholder alignment, and buying intent
• Partner closely with Account Executives to ensure clean, context rich opportunity handover.

Market Specific Outreach

• Tailor messaging for US industries, buyer personas, and security maturity levels
• Continuously refine outreach based on response rates, conversions, and prospect feedback.

Execution Excellence

• Maintain accurate CRM hygiene and activity tracking
• Consistently meet or exceed weekly and monthly activity, meetings booked, and pipeline targets
• Operate with strong discipline around follow ups, sequencing, and objection handling.

Requirements:

Experience

• 3-4 years of experience in outbound B2B SaaS sales development
• Prior experience selling or prospecting into the US market from India is strongly preferred
• Experience in cybersecurity, developer tools, or enterprise SaaS is a strong advantage

Track Record

• Proven ability to consistently meet or exceed outbound meetings booked or pipeline targets
• Demonstrated success working closely with Account Executives in a quota driven environment.

Prospecting Skills

• Strong cold calling, email outreach, and social selling skills
• Comfortable engaging senior technical, security, and engineering stakeholders in the US

Communication

• Excellent spoken and written English
• Clear, confident, and concise communication style suited to US buyers

Ownership and Discipline

• Strong time management and prioritization skills
• Ability to operate independently in a hybrid setup while owning outcomes

Tools and Technology

• Hands on experience with CRM tools such as HubSpot or Salesforce
• Familiarity with sales engagement platforms and LinkedIn Sales Navigator

Growth Path

High performing SDRs will have the opportunity to progress into Senior SDR or Account Executive roles as the US business scales.

Interview Process:

• Round 0: Profile Evaluation - TA
• Round 1: Interview with Sales Team
• Round 2: Assignment
• Round 3: Interview with Head of Sales
• Round 4: HR Discussion / Final HR Round

Compensation:

• As per market standards

Why Join Us?

• Global Impact & Innovation: Be part of a cutting-edge cybersecurity company that serves Fortune 500 clients and enterprises across industries. You’ll work on innovative security solutions and gain exposure to global sales strategies.
• Learning & Growth: Access continuous development opportunities – on-the-job training, professional courses, and mentorship. Appknox invests in your career: as one employee shares, the company has contributed “immensely to my personal and professional growth”.
• Flexible Culture: Enjoy a flexible schedule and hybrid work model. Appknox trusts you to manage your work – “flexible schedule empowers us to work at our best”. We also emphasize work-life balance; employees appreciate our “healthy work-life balance… and flexible and positive work culture”.
• Competitive Compensation: A rewarding package with base salary, performance-based commissions/bonuses, and equity options.
• Benefits & Wellbeing: Comprehensive medical insurance for you and your family, participation in a Corporate Pension Scheme (Corporate-NPS) for future security, and wellness perks like gym memberships and mental health support.
• Collaborative Team: Join a diverse, cross-functional team of cybersecurity experts, marketers, and sales pros. You’ll report to the Director of Global Sales and collaborate with colleagues worldwide. We uphold honesty, customer-centricity, and open communication in everything we do.

Ready to secure the future of mobile apps? If you’re a driven SDR with a passion for sales and technology, we want you on our team. Apply today to help Appknox continue making mobile apps a safer place for businesses and users around the globe.

A BIT ABOUT US:

Appknox is one of the top Mobile Application security companies recognized by Gartner and G2. A profitable B2B SaaS startup headquartered in Singapore & working from Bengaluru.

The primary goal of Appknox is to help businesses and mobile developers secure their mobile applications with a focus on delivery speed and high-quality security audits.

Appknox has helped secure mobile apps at Fortune 500 companies with major brands spread across regions like India, South-East Asia, Middle-East, US, and expanding rapidly. We have secured 300+ Enterprises globally.

We are a 60+ incredibly passionate team working to make an impact and helping some of the biggest companies globally. We work in a highly collaborative, very fast-paced work environment. If you have what it takes to be part of the team, we are excited and let’s speak further.

Role Overview:

Appknox is expanding its Europe business and is looking for a high performing Sales Development Representative based in India to build qualified outbound pipeline across key European markets.

This role is focused on outbound led pipeline creation for mid market and enterprise customers in regulated industries such as BFSI, fintech, telecom, SaaS, and digital platforms. You will work closely with a senior Account Executive to open new logos, penetrate target accounts, and convert early conversations into revenue ready opportunities.

This is a hands-on role for someone who has experience selling into European markets, understands longer enterprise buying cycles, and is comfortable prospecting into senior security and engineering stakeholders while working Europe aligned hours.

Key Responsibilities:

Pipeline Generation

• Own outbound pipeline creation across assigned European markets. 
• Prospect into defined ICPs including CISOs, Heads of Application Security, and Engineering Leaders
• Execute multi channel outreach using cold calling, personalized email, LinkedIn, and account based prospecting.

Qualification and Handover

• Qualify outbound leads against clear criteria including use case, urgency, stakeholder alignment, and buying intent
• Partner closely with the Europe Account Executive to ensure clean, context rich opportunity handover to encourage faster progression.

Market Specific Outreach

• Tailor outreach and messaging based on country, industry, and regulatory context including GDPR and sector specific compliance needs.
• Continuously refine messaging based on conversion data and market feedback.

Collaboration

• Work closely with Marketing to follow up on campaigns and improve lead quality
• Share insights from prospect conversations to improve ICP definition, messaging, and targeting.

Execution and Reporting

• Maintain high CRM hygiene with accurate activity and pipeline tracking
• Consistently meet or exceed weekly and monthly activity, meetings booked, and pipeline/conversion targets.

Requirements:

Experience

• 2-3 years of experience in B2B SaaS sales development or a similar outbound role.
• Prior experience selling into European markets from India is required.
• Experience in cybersecurity, developer tools, or enterprise SaaS is strongly preferred.

Track Record

• Proven ability to consistently meet or exceed outbound pipeline or qualified meetings targets
• Demonstrated success working closely with Account Executives on opportunity creation.

Prospecting Skills

• Strong cold calling, email outreach, and social selling skills
• Comfortable engaging senior technical, security, and engineering stakeholders.

Communication

• Excellent spoken and written English. 
• Proficiency in additional European languages such as German, French, or Spanish is a strong plus.
• Exposure to European business communication styles and buying behavior is important.

Organization and Ownership

• Strong time management and prioritization skills
• Ability to work independently with high ownership in a hybrid setup.

Growth Path-

High performing SDRs will have the opportunity to progress into Senior SDR or Account Executive roles as the Europe business scales.

Interview Process

• Round 0: Profile Evaluation – HR
• Round 1: Interview with Sales Team
• Round 2: Interview with Head of Sales
• Round 3: Interview with Co-founder
• Round 4: HR Discussion / Final HR Round

Compensation

• As per market standards

Why Join Us?

• Global Impact & Innovation: Be part of a cutting-edge cybersecurity company that serves Fortune 500 clients and enterprises across industries. You’ll work on innovative security solutions and gain exposure to global sales strategies.
• Learning & Growth: Access continuous development opportunities – on-the-job training, professional courses, and mentorship. Appknox invests in your career: as one employee shares, the company has contributed “immensely to my personal and professional growth”.
• Flexible Culture: Enjoy a flexible schedule and hybrid work model. Appknox trusts you to manage your work – “flexible schedule empowers us to work at our best”. We also emphasize work-life balance; employees appreciate our “healthy work-life balance… and flexible and positive work culture”.
• Competitive Compensation: A rewarding package with base salary, performance-based commissions/bonuses, and equity options.
• Benefits & Wellbeing: Comprehensive medical insurance for you and your family, participation in a Corporate Pension Scheme (Corporate-NPS) for future security, and wellness perks like gym memberships and mental health support.
• Collaborative Team: Join a diverse, cross-functional team of cybersecurity experts, marketers, and sales pros. You’ll report to the Director of Global Sales and collaborate with colleagues worldwide. We uphold honesty, customer-centricity, and open communication in everything we do.

Ready to secure the future of mobile apps? If you’re a driven SDR with a passion for sales and technology, we want you on our team. Apply today to help Appknox continue making mobile apps a safer place for businesses and users around the globe.

Position Overview:

Are you passionate about building products that power real-world change? At CallHub, you’ll be at the center of technology and impact—developing tools that help movements win elections, nonprofits raise funds, and communities connect. As our Product Manager, you won’t just ship features - you’ll shape how thousands of campaigns around the world communicate every day.

You’ll work closely with engineers, designers, and marketers to bring ideas to life - from brainstorming sessions to launch day celebrations. Expect a fast-paced, collaborative environment where creativity meets purpose, data drives decisions, and your ideas directly impact product direction.

If you love solving complex problems, turning insights into action, and seeing your work make a difference in global campaigns, this is your stage. Let’s build the future of communication together.

About CallHub:

CallHub is an all-in-one cloud-based communication and digital organizing platform designed for political campaigns, nonprofits, advocacy groups, unions, and businesses. Founded in 2011 by Augustus Franklin, the platform evolved from a simple chat tool into a comprehensive campaigning solution that helps organizations reach millions of constituents through scalable outreach.

Key Responsibilities:

• Define and prioritize product roadmap based on customer needs, market trends, and business objectives
• Gather requirements through user research, customer interviews, and data analysis
• Write detailed user stories, acceptance criteria, and product specifications
• Collaborate with engineering, design, and QA teams throughout the development lifecycle
• Analyze product metrics and user feedback to identify improvement opportunities
• Conduct competitive analysis and stay informed about industry developments
• Manage product launches and coordinate with marketing and sales teams
• Own product documentation and maintain the product backlog

Requirements:

• Minimum 3 years of product management experience in B2B SaaS or communication technology.
• Minimum 2 years of experience in software engineering in product development or QA.
• Proven track record of shipping successful products from conception to launch
• Strong analytical skills with experience using product analytics tools
• Excellent written and verbal communication skills
• Ability to translate complex technical concepts for non-technical stakeholders
• Bachelor's degree in Computer Science, Engineering, Business, or related field

Preferred Qualifications:

• Experience building or managing SaaS communication platforms (voice, SMS, messaging, or telephony)
• Prior work experience in Political Campaigns, Non-Profit Organizations, or Advocacy sectors
• Knowledge of APIs, webhooks, and integrations
• Technical background or ability to understand system architecture
• Understanding of compliance requirements for communication platforms (TCPA, GDPR, etc.)
• Experience in working with AI for faster iteration on ideas, prototypes and research.

What We Offer:

• Competitive salary and equity package
• Flexible work environment
• Health and wellness benefits
• Driving and owning verticals independently
• Collaborative and mission-driven team culture

 Preference is SAAS/ Mar-tech experience.

 2+ years of experience in BD/Inside Sales for a technology company

(preferably B2B/Enterprise SaaS).

 Strong work ethic with ability to meet and exceed

commitments

 Strong desire to progress in a sales career

 Experience in using social media tools and sales CRM tools

 Deep appreciation of technology and its ability to create

value – especially in areas of big data analytics, machine

learning and personalization.

 Bachelor’s degree in business, sales or related fields

We are looking for motivated Growth Sales Executives who will drive Snapsight's revenue growth through strategic prospecting, technical sales expertise, and customer-centric engagement.

Responsibilities:

• Conduct proactive prospecting and generate qualified leads.
• Manage the entire sales cycle from initial contact to deal closure.
• Deliver personalized, technical product demonstrations.
• Collaborate closely with product and technical teams.
• Maintain and optimize sales processes and CRM usage.

Required Qualifications:

• 2-3 years of proven sales or growth role experience in technology or SaaS.
• Technical product understanding and ability to communicate complex solutions.
• Strong proactive growth mindset and analytical skills.
• Excellent negotiation, communication, and relationship-building skills.
• Bachelor’s degree required.

Desirable Qualifications:

• Prior experience with AI-driven SaaS products.
• Familiarity with automation-driven sales processes.

Hiring Process:

• Initial screening call
• Practical sales scenario assignment (prospecting and deal closing simulation)
• Technical/product understanding interview
• Final round (culture fit and strategic discussion)

Review Criteria:

Mandatory:

• Strong senior motion graphics designer profile
• Must have 3 + years of professional experience in motion design with direct exposure to app-based and web-based products.
• Must have end-to-end ownership of product motion design, including UI animations, micro-interactions, and product showreels that have shipped in live products.
• Must have a strong portfolio showcasing product-focused motion design, UI/UX animations, and micro-interactions (not marketing-only work).
• Must have demonstrated experience working on digital products (mobile apps / web platforms / SaaS / dashboards).
• Must have experience collaborating with product designers and developers and be able to clearly articulate motion decisions and UX rationale.
• Must have strong expertise in Figma, After Effects, Protopie, Lottie, and related prototyping tools.

Preferred:

• Experience working in SaaS, enterprise platforms, or complex dashboards.

Role & Responsibilities:

We are looking for a highly qualified Senior Motion Graphics Designer to join our UX design team. We need someone who can produce high-octane product showreels for our social channels and website, while also collaborating with our UI/UX team to design sophisticated animation and micro-interactions for the apps we build.

Key Responsibilities:

• Product Showreels & Marketing: Conceptualize, storyboard, and execute high-quality 2D and 3D motion graphics for product launches, social media ads, and website headers.
• UI/UX Motion: Collaborate with Product Designers to create motion languages for our apps. You will design micro-interactions that enhance the user experience and feel natural.
• Storytelling: Translate marketing scripts and product features into compelling storyboards and style frames before execution.
• Technical Execution: Ensure all animations are smooth and professional
• Audio & Sfx: Handle SFX selection and basic audio mixing
• Innovation: Stay updated on AI tools, new plugins and industry trends to continuously improve our workflow and output.

Ideal Candidate:

• Experience: 3–5 years of professional experience in motion design.
• Portfolio: A strong portfolio is non-negotiable. It must showcase a mix of promotional motion graphics (showreels) and UI/UX motion behaviors.
• Software Mastery: Expert-level proficiency in Adobe After Effects, Premiere Pro, Photoshop, and Illustrator.
• UI Motion Knowledge: Familiarity with tools or formats like Lottie, Rive and working with UI files from Figma.
• 3D Capability: Proficiency in 3D workflows (Cinema 4D, Blender, or 3D within After Effects) is highly desirable for creating product visualizations.

Perks, Benefits and Work Culture:

• Our projects are fast paced. Everyone is expected to take ownership of the work assigned and are accountable for the same.
• We love to work with people who are proactive, Solution providers and are contributing positively.
• The office has an open culture.
• We encourage leadership development.
• We have worked with the #1 Sports stadium in the world and developed solutions used by NFL, NBA, and Soccer teams.
• We are currently working with clients on the Forbes list USA. One of them is the youngest RE billionaire in the USA.
• Our clients include few fortune companies.
• We have developed solutions featured by Apple and Microsoft.
• We won all the entries sent to design awards including few Indian and International design awards.
• We are working with one of the 50 largest employers of NYC in the health care domain.
• We are working with both emerging and very successful start-ups globally.

A BIT ABOUT US:

Appknox is one of the top Mobile Application security companies recognized by Gartner and G2. A profitable B2B SaaS startup headquartered in Singapore & working from Bengaluru.

The primary goal of Appknox is to help businesses and mobile developers secure their mobile applications with a focus on delivery speed and high-quality security audits. Appknox has helped secure mobile apps at Fortune 500 companies with Major brands spread across regions like India, South-East Asia, Middle-East, US, and expanding rapidly. We have secured 300+ Enterprises globally.

We are a 50+ incredibly passionate team working to make an impact and helping some of the biggest companies globally. We work in a highly collaborative, very fast-paced work environment. If you have what it takes to be part of the team, we are excited and let’s speak further.

The Opportunity:

Customer Success contributes to our efforts to enhance and transform the Appknox customer experience via a customer-centric approach (building and maintaining relationships, proactively identifying potential crises that may be detrimental to the user experience, meeting, and exceeding customer expectations). Thus, helping to differentiate Appknox.This position provides the opportunity to tame different use cases across multiple industries and interact with some of the smartest individuals from other fast-growing companies that are our customers. We see this role requiring an intersection of three key skills – Business Acumen & Problem solving, Product Perspective, and People Skills.

Responsibilities:

• Manage a portfolio of current customers in the US region.
• Understand the customer’s goals, establish a trusted relationship and ensure that they are successful in achieving their business goals using Appknox. 
• Own the customer lifecycle journey from onboarding to adoption, renewal, and growth.
• Organize, analyze, prioritize, and share customer feedback with concerned stakeholders to ensure we always consider the voice of the customer.
• Drive live demos and product implementation for your customers when onboarding and support existing clients on issues and tickets.
• Prepare and collate all materials and participate with customers on QBR exercises to address existing gaps and identify new opportunities/use cases.

What An Ideal Candidate Would Look Like:

• 3+ years of working experience in a customer-facing role such as Customer Success, Technical Account Management, Customer Onboarding roles at SaaS companies for internation markets especiallly US market.
• Good communication skills especially with Enterprise customers from around the globes are necessary.
• Must have experience in upselling, cross selling and gauge customer requirements.
• Must have good presentation skills and hold of understanding customer’s business requirements.
• Will have worked on KPIs - customer retention, upsell revenue, cross sell revenue, QBR(Quarterly Business Reviews), referrals.
• Knows how to be the customer's voice in the company to ensure they get maximum value from upcoming product features.
• Must have experience of tracking product usage and instrumentation for Customer Success Management.
• May have experience driving customer advocacy programs along with Sales and Marketing teams to build customer referral, customer case studies and testimonials.

Work Expectations:

Within 1 month

• You should have a complete hold of the product and value customers are getting from it.
• Interact with at least 5 enterprise customers and receive feedback that we should be focusing on.
• Drive at least 1 QBR from existing customers.

Within 3 months

• You need to have a clear understanding of onboarding customers. 
• Suggest CR(Customer Requests) for the Product team to evaluate and consider in the product roadmap.
• Complete atleast 5 QBRs and also engage with 15+ customers from your book of business to ensure they get value++.
• Understand how to build the engagement pipeline for each of the customers you are owning and document all engagements.
• At least 1 referral from existing customers.

Within 6 months

• You should have discipline and document all of the ongoing discussions. 
• Own CS for your accounts and set up a process that needs to be implemented for better customer experience.
• We need an owner for this position who can in future build the CSM team below to drive overall customer success.

Personality traits we really admire:

• Confident and dynamic working persona, which can bring fun to the team, and sense of humor, is an added advantage.
• Great attitude to ask questions, learn and suggest process improvements.
• Has attention to details and helps identify edge cases.
• Highly motivated and coming up with fresh ideas and perspectives to help us move towards our goals faster.
• Follows timelines and absolute commitment to deadlines.

Interview Process: 

• Round 1 - Profile Evaluation
• Round 2 - Assignment
• Round 3 - Assignment discussion with the CSMs
• Round 4- Hiring Manager
• Round 5 - HR Discussion 

Compensation:

• As per Industry Standards

We prefer that every employee also holds equity in the company. In this role, you will be awarded equity after 12 months, based on the impact you have created.

Please be aware that all your customers will include Enterprises and Fortune 500 companies.

Why Join Us:

• Freedom & Responsibility: If you are a person who enjoys challenging work & pushing your boundaries, then this is the right place for you. We appreciate new ideas & ownership as well as flexibility with working hours.
• Great Salary & Equity: We keep up with the market standards & provide pay packages considering updated standards. Also as Appknox continues to grow, you’ll have a great opportunity to earn more & grow with us. Moreover, we also provide equity options for our top performers.
• Holistic Growth: We foster a culture of continuous learning and take a much more holistic approach to training and developing our assets: the employees. We shall also support you all on that journey of yours.
• Transparency: Being a part of a start-up is an amazing experience, one of the reasons being the open communication & transparency at multiple levels. Working with Appknox will give you the opportunity to experience it all first hand.
• Health insurance: We offer health insurance coverage upto 5 Lacs for you and your family including parents.
• Work Schedule: Flexible working environment with remote work if required.

Review Criteria:

Mandatory:

• Strong Associate Manager – Customer Success, Account management Profile
• Must have 4+ years of overall experience with aleast 2+ Years in Customer Success role.
• Must have experience managing clients in the outside India market (Preferrably US/America clients)
• Must have cross-functional experience working closely with Sales, Product, and Ad Operations teams for campaign execution, performance optimization, and client delivery.
• Must have strong technical understanding of digital advertising / programmatic platforms/software products
• B2B SaaS (AdTech experience is highly preferred)
• Candidate must have no frequent job hops and a minimum of 1+ year in the current organization.

Preferred:

• B.E/B.Tech (IT/CSE/ECE) with MBA preferred
• Exposure to pre-sales activities, including product demos, onboarding, and performance review presentations.
• Experience in analyzing data-driven advertising performance metrics and building optimization strategies.

Role & Responsibilities:

As an Associate Manager - Customer Success, you are someone who comes with2-3 years of Account Management/Business Development/ problem solving / hustlingexperience ina highgrowthinternet startup/ technologycompany. As a technically savvy and results-driven Customer Success Manager, your primary focus will be driving revenue growth, reducing churn, enhancing product value, and supporting pre-sales activities. The ideal candidate should possess excellent relationship-building skills, a strong technical background, and a drive for achieving results.

• Serve as the primary point of contact and trusted advisor for assigned clients, ensuring exceptional customer service and satisfaction.
• Proactively engage with clients to understand their business objectives, monetization goals, and challenges, and provide strategic recommendations to achieve optimal results.
• Collaborate closely with internal teams, including Sales, Product, and Operations, to coordinate seamless onboarding, implementation, and ongoing support for clients.
• Conduct regular performance reviews and analysis of client monetization stack, identifying areas for improvement and developing optimization strategies.
• Monitor key performance metrics and provide timely reports and insights to clients, highlighting advertising performance, trends, and opportunities for growth.
• Deliver product demos and educate clients on best practices, new features, and industry trends to maximize their utilization and success with our platform solutions.
• Resolve client inquiries, concerns, and issues promptly and effectively, escalating to the appropriate teams when necessary.
• Support pre-sales activities, including conducting product demonstrations, presenting technical information, and addressing client inquiries and concerns.
• Stay up to date with industry trends, competitive landscape, and emerging technologies in the ad tech space to provide valuable insights and recommendations to clients.

Ideal Candidate:

• 2-5 years of experience inthe internet/technologyindustry (mandatory)
• B.E / B.Tech(IT / CSE / ECE) along with an MBA degree (highly preferred)
• Excellent relationship-building skills with the ability to establish trust, foster positive business relationships and credibility with clients.
• Strong technical background with a solid understanding of software products and the ability to quickly grasp new technologies.
• Accountability and personal organisation are essential
• Experience in managing a diverse group and training each according to company standards
• Strong problem-solving and analytical skills with a focus on results and driving revenue growth.
• Outstanding communication and presentation skills, with the ability to convey complex concepts in a clear and concise manner.
• Self-motivated and proactive mindset with the ability to work independently and as part of a team.
• Experience in the tech industry or a related field is highly desirable.

Perks, Benefits and Work Culture:

• Flexible work hours and leaves
• Salary advance
• Maternity/Paternity leave benefits & adoption assistance
• Butler & Concierge services
• Team Off-sites & Celebrations

Beyond Work:

• Insurance benefits for you and family
• Interest-free loans
• Gift vouchers for special moments
• Fully-equipped Gym
• Education Sponsorship Programs

Strong sales executive profile

Mandatory (Experience 1): Must have 7+ years of hands-on B2B sales experience, preferably selling SaaS products or platforms

Mandatory (Experience 2): Must have experience in doing end to end Hunting / New Business Acquisition, including prospecting, pitching, negotiation, and deal closure

Mandatory (Experience 3): Must have experience of managing the complete sales cycle independently — research, outreach, client meetings, solution pitching, proposal handling, and closing.

Mandatory (Experience 4): Strong communication, presentation, negotiation, and objection-handling skills with experience engaging with mid to senior-level stakeholders

Mandatory (Experience 5): Experience in pipeline building & CRM usage, maintaining accurate forecasts, sales funnel tracking, and performance reporting.

Mandatory (Company): B2B SaaS Product companies

Strong sales executive profile

Mandatory (Experience 1): Must have 3+ years of hands-on B2B SaaS sales experience, preferably selling subscription-based products or platforms

Mandatory (Experience 2): Must have experience in doing end to end Hunting / New Business Acquisition, including prospecting, pitching, negotiation, and deal closure

Mandatory (Experience 3): Must have experience of managing the complete sales cycle independently — research, outreach, client meetings, solution pitching, proposal handling, and closing.

Mandatory (Experience 4): Strong communication, presentation, negotiation, and objection-handling skills with experience engaging with mid to senior-level stakeholders

Mandatory (Experience 5): Experience in pipeline building & CRM usage, maintaining accurate forecasts, sales funnel tracking, and performance reporting.

Mandatory (Company): B2B SaaS Product companies

Preferred Companies

Salesforce, Oracle, Zoho CRM, Keka, Zaggle, Pine Labs (non-prepaid card roles only), Advantage Club, Reward Gateway

Strong Sales manager, business development manager, accounts sales executive profile

Mandatory (Experience 1): Must have 7+ years of overall Business Development experience in SaaS, or technology solutions/servcies

Mandatory (Experience 2): Must have atleast 3+ years of experience in Selling SaaS of which 1+ should be in global market (USA market preferred)

Mandatory (Experience 3): Must have end-to-end ownership of sales pipeline — lead gen, prospecting, pitching, negotiations, and closure.

Mandatory (Experience 4): Must have hands-on experience driving new business growth, not just managing accounts or partnerships.

Mandatory (Experience 5): Must have demonstrated strong deal-closing capability, including negotiations with C-level or senior stakeholders

Mandatory (Tech Skills ): Must be proficient in CRM tools, sales enablement tools, presentation tools, and proposal documentation.

Mandatory (Company): B2B SaaS (preferred HealthTech, PharmaTech, Biotech, DrugTech..)

Mandatory (Stability): Must have atleast 2+ years of experience in each of the previous companies (if less exp, then proper reason)

Preferred Companies

Dotmatics, Benchling, Thermo Fisher Digital Science, PerkinElmer Signals, Labguru, LIMS providers (LabWare, STARLIMS), Schrödinger SaaS suite, Revvity Informatics, Genedata, Certara, Accenture Life Sciences Cloud, ArisGlobal, Veeva Systems, (Biotech/Bioinformatics), Sapio Sciences (ELN/LIMS), ACD/Labs, Aragen Life Sciences, Sai Life Sciences, Syngene International, GVK BIO / Aragen Discovery (legacy pool), Eurofins Scientific, Charles River Laboratories, WuXi AppTec, Thermo Fisher (Patheon), LabCorp Drug Development, ICON Plc, PPD (Thermo Fisher), SGS Life Sciences, Jubilant Biosys, Anthem Biosciences, TCG Lifesciences, Aurigene Discovery, Vimta Labs, Paras Biopharma, Syneos Health, Medpace, Bio-Rad, Illumina, Agilent Technologies, Waters Corporation, BD Biosciences, Thermo Fisher Scientific, 10x Genomics, NanoString, Bruker, QIAGEN, Hamilton Robotics, Tecan, Beckman Coulter Life Sciences

Strong enterprise sales executive profile

Mandatory (Experience 1):Must have 2+ years of selling B2B SaaS.

Mandatory (Experience 2): Must have 2+ of experience of selling to enterprise clients OR to manufacturing industry OR selling FinTech product, SAP Product sales/Finance ERP solutions (like invoice processing, vendor management, Source to pay, Compliance solutions).

Mandatory (Sales Skills):Must have experience in end to end sales from lead generation, prospecting, demos, proposal building, negotiation, and deal closure

Mandatory (Stability): Must have stable career history — no frequent job hopping

Mandatory (Note): Final round is F2F (client will handle the travel)

Preferred Companies

Techtron Global, Webshark, Skynetiks Technologies, Datahikes, Nexivo, Sanver, NGenious Solutions, MindQuad Solutions Pvt. Ltd., Leaping Frog Solutions Pvt. Ltd., Direction Software LLP, Cloud Fronts Technologies, Astral Consulting, L&T Technology Services (LTTS), Providian Global Solutions Pvt Ltd, Arisoft, Mondial IT Consultants, Fractal Analytics, Rolta, Indus Net Technologies, Vyom Labs, CLOUDDBTECH, vPhrase, Kentrix, Intellicus

Strong sales executive profile

Mandatory (Experience 1): Must have 7+ years of hands-on B2B sales experience, preferably selling SaaS products or platforms

Mandatory (Experience 2): Must have experience in doing end to end Hunting / New Business Acquisition, including prospecting, pitching, negotiation, and deal closure

Mandatory (Experience 3): Must have experience of managing the complete sales cycle independently — research, outreach, client meetings, solution pitching, proposal handling, and closing.

Mandatory (Experience 4): Strong communication, presentation, negotiation, and objection-handling skills with experience engaging with mid to senior-level stakeholders

Mandatory (Experience 5): Experience in pipeline building & CRM usage, maintaining accurate forecasts, sales funnel tracking, and performance reporting.

Mandatory (Company): B2B SaaS Product comPreferred Companies

Salesforce, Oracle, Zoho CRM, Keka, Zaggle, Pine Labs (non-prepaid card roles only), Advantage Club, Reward Gatewaypanies

Othor AI is revolutionizing business intelligence with an AI-native platform that transforms data into actionable insights in seconds, not months. We're building the future of decision-making tools, eliminating the complexity of traditional BI solutions like Tableau, Power BI, and Looker, and making data analytics accessible to everyone, no coding required. We have raised $80,000 in preseed and a seed round is in progress.

We're seeking an experienced Business Development Representative with a proven track record of selling AI/SaaS products to the US market. This is a high-impact role where you'll be instrumental in driving our growth, closing deals, and establishing Othor AI as a leader in the business intelligence space.

As a BDR, you'll work closely with our leadership team to penetrate the US market, build a robust sales pipeline, and convert prospects into long-term customers.

Sales & Revenue Generation:

1. Prospect and qualify leads in the US market (targeting CEOs, Finance, Marketing, and Sales teams)

2. Conduct high-impact product demonstrations showcasing Othor AI's value proposition

3. Own the full sales cycle from initial outreach to deal closure

4. Consistently meet and exceed monthly/quarterly sales targets

Pipeline & Relationship Management:

1. Build and maintain a healthy sales pipeline using CRM tools (HubSpot, Salesforce, etc.)

2. Nurture relationships with prospects and customers throughout the buyer journey

3. Conduct discovery calls to understand customer pain points and position solutions effectively

Market Strategy:

1. Develop and execute outbound sales strategies tailored to the US market

2. Analyze market trends, competitor positioning, and identify new opportunities

3. Provide feedback to product and marketing teams based on customer insights

Representation:

1. Represent Othor AI at virtual events, webinars, and industry conferences

2. Build Othor AI's presence in key professional networks and communities

REQUIRED:

- 1-2 years of experience in B2B SaaS sales, preferably selling AI or data analytics products

- Proven track record of selling to the US market and understanding US business culture

- Strong closing skills with demonstrated ability to meet/exceed sales quotas

- Excellent verbal and written communication skills (fluent English, US accent preferred)

- Experience with modern sales tools (CRM, LinkedIn Sales Navigator, outreach platforms)

- Self-motivated, resilient, and comfortable working in a fast-paced startup environment

- Availability to work US hours (at least partial overlap with EST/PST timezones)

BONUS POINTS:

- Experience selling to mid-market or enterprise customers

- Knowledge of business intelligence, data analytics, or BI tools landscape

- Background in tech sales or working with technical products

- Active LinkedIn presence with an established professional network

- Previous startup experience

ROLES AND RESPONSIBILITIES:

As the G1 Head of Technical Support, you will be the central force ensuring an exceptional post-go-live technical experience across the company suite. You’ll oversee L3 support operations across all products, manage customer escalations, drive cross-team resolution, and build processes for visibility, accountability, and continuous improvement. This is a cross-functional, high-impact leadership role, working across engineering, QA, DevOps, customer support, and product teams to ensure that every issue is tracked, resolved, and learned from—within SLA and with a customer-first mindset.

YOU WILL-

Incident & Ticket Management:

• Own end-to-end L3 technical support governance across company products (ERP, POS,OMS, etc.)
• Ensure customer issues are responded to and resolved within defined SLAs
• Drive prioritization, root cause resolution, and engineering coordination across product teams
• Personally manage and de-escalate high-severity issues with customers and internal teams

Process & Metrics Ownership:

• Define, track, and optimize support processes, SLAs, escalation workflows, and ticket lifecycle practices
• Build dashboards for SLA adherence, issue aging, bug trends, defect density, etc.
• Establish strong feedback loops to engineering/product based on recurring issues

RCA & Knowledge Management:

• Ensure timely Root Cause Analysis (RCAs) for all S1/S2 issues with actionable insights
• Lead trend analysis to preempt issues and recommend long-term fixes or product hardening
• Build and maintain a knowledge base to improve internal resolution efficiency

Customer Interaction:

• Engage with enterprise customers on complex or long-running tickets
• Serve as a trusted escalation point for strategic clients
• Collaborate with Customer Success and Implementation teams for seamless client experience

Collaboration & Leadership:

• Coordinate with Product Architects and Engineering Heads to ensure ticket resolution
• Build and mentor a lean L3 support team or tiger squads when required
• Drive a culture of accountability, learning, and proactiveness in technical support

IDEAL CANDIDATE:

• 11+ years of experience in technical support or L3 support leadership roles in SaaS or high- scale enterprise products
• Strong experience handling customer escalations, RCAs, and cross-team ticket resolution
• Solid technical background (understanding of APIs, microservices, database queries, logs, debugging)
• Expertise in support tooling: Freshdesk, Jira, ServiceNow, etc.
• Excellent communication skills—able to speak fluently with both customers and engineers
• Data-driven mindset for reporting, insights, and stakeholder updates
• Experience working in retail tech, ERP, or platform businesses is a big plus

PERKS, BENEFITS AND WORK CULTURE:

• Comprehensive health insurance coverage.
• Excellent rewards and recognition policy.
• Transparent compensation policy with no unnecessary deduction in CTC.
• Annual company off-site and a variety of events, celebrations throughout the year.
• Travelling opportunities between our offices across the country.
• Annual company walkathon & related sporting events.
• Quarterly Coffee with CEO.