6+ SaaS Jobs in Jaipur | SaaS Job openings in Jaipur

In this role, you will have the opportunity to:

• Use domain knowledge along with research and analytical skills for market sizing, market landscaping, workflow analysis, pricing analysis in the IT industry for SAAS Products
• Analyzing data, developing reports and dashboards, and communicating insights to the business. The role will stretch across the breadth of our organization and have both global and region-specific coverage
• Excel based analysis linking multiple data points to identify impactful insights and trends in data
• Present research findings to key stakeholders over PPTs  
• Data prep and QC as and when needed to ensure data accuracy
• Liaise with key senior business stakeholders to understand their business problems and propose analytical solutions.
• Blend technical analytics skills along with a strong domain/business understanding to help our marketing & commercial organizations take the right strategic decisions
• Build expertise on the market landscape in the context of the business, through individual learning and regular interactions with the team
• Supporting broader team programs, processes and simplification initiatives, as needed

The essential requirements of the job include:

• 2-5 years' experience in IT industry in Analytics; MBA would be an added advantage
• Demonstrated strong interpersonal & communication skills within a global environment (oral and written)
• Demonstrated experience in projects involving market sizing, market landscaping, workflow analysis and pricing analytics
• Comfortable handling big data in MS-Excel, creative in presentations, pulling together insights from a variety of sources with effective presentation and story boarding skills
• Problem solver accompanied by strong analytical and process skills, keen attention to detail, be highly organized and methodical
• Self-motivated, willingness to take the initiative to identify opportunities for improvement and take actions to improve

Rules & Responsibilities:

• Design, implement and maintain all AWS infrastructure and services within a managed service environment
• Should be able to work on 24 X 7 shifts for support of infrastructure.
• Design, Deploy and maintain enterprise class security, network and systems management applications within an AWS environment
• Design and implement availability, scalability, and performance plans for the AWS managed service environment
• Continual re-evaluation of existing stack and infrastructure to maintain optimal performance, availability and security
• Manage the production deployment and deployment automation
• Implement process and quality improvements through task automation
• Institute infrastructure as code, security automation and automation or routine maintenance tasks
• Experience with containerization and orchestration tools like docker, Kubernetes
• Build, Deploy and Manage Kubernetes clusters thru automation
• Create and deliver knowledge sharing presentations and documentation for support teams
• Learning on the job and explore new technologies with little supervision
• Work effectively with onsite/offshore teams

Qualifications:

• Must have Bachelor's degree in Computer Science or related field and 4+ years of experience in IT
• Experience in designing, implementing, and maintaining all AWS infrastructure and services
• Design and implement availability, scalability, and performance plans for the AWS managed service environment
• Continual re-evaluation of existing stack and infrastructure to maintain optimal performance, availability, and security
• Hands-on technical expertise in Security Architecture, automation, integration, and deployment
• Familiarity with compliance & security standards across the enterprise IT landscape
• Extensive experience with Kubernetes and AWS(IAM, Route53, SSM, S3, EFS, EBS, ELB, Lambda, CloudWatch, CloudTrail, SQS, SNS, RDS, Cloud Formation, DynamoDB)
• Solid understanding of AWS IAM Roles and Policies
• Solid Linux experience with a focus on web (Apache Tomcat/Nginx)
• Experience with automation/configuration management using Terraform\Chef\Ansible or similar.
• Understanding of protocols/technologies like Microservices, HTTP/HTTPS, SSL/TLS, LDAP, JDBC, SQL, HTML
• Experience in managing and working with the offshore teams
• Familiarity with CI/CD systems such as Jenkins, GitLab CI
• Scripting experience (Python, Bash, etc.)
• AWS, Kubernetes Certification is preferred
• Ability to work with and influence Engineering teams

• Source- Assess pain-areas in which new technology, solutions and workflows can be implemented to improve efficiency and productivity.
• Identify- Test, flag and fix potential problems, inefficiencies and weaknesses in all IT platforms used across the company/ clients.
• Analyse- Analysing a company's IT system and infrastructure.
• Assistance- Assist the team in research, testing and deploying new solutions based on the requirements of different departments across the company - Admin, HR, IT, Accounts, Sales, Client Relations, Marketing & Design.
• Innovate- Evaluate and foster innovation, to deliver high impact IT solutions by coordinating the business process-integration, automation and operation of all IT systems across the company / clients.
• Implement- Installing computer equipment and software, working with users to recommend appropriate hardware and software upgrades.
• Rearrange- Dealing with product faults and arranging repairs and replacements.
• Maintain- Periodic updates and maintenance of all the software used across different departments.
• Manage- Handle all employee joining and exiting formalities, for a smooth experience.
• Update- Be able to provide strong day-to-day server and workstation support.

• Prepare accurate and timely reports.
• Document technical knowledge in the form of notes and manuals.
• Ensure the creation and maintenance of all written documentation, including system and user manuals, company wiki, license agreements, warranties, and modifications & upgrades.

• Coordinate with the vendors for specialised setups, be the company representative in supervising and coordination when an external agency is involved.

• We prioritise skills over degrees but B.E (Computer Science/ Computer Engg/ IT Engg.), MCA or equivalent education and experience is a bonus.
• Progressive IT experience, including experience in a multi-office environment.
• Some sort of certification and/or training on Mac based IT systems is highly desired.

• In depth knowledge and expertise of the latest Microsoft and Mac OS & Server systems. Mobile Devices: iPhone, Android
• GSuite / Google Workspace, Microsoft Office 365
• Experience in backup, restoration and NAS setup & management.
• Networking & Internet Technologies, Active Directory, Group Policy, DNS, DHCP, IIS, iSCSI, VPN
• SaaS Applications, Business Apps & Tools (CRM, POS, CMS, ERP, ATS, HRMS etc.)
• Knowledge of Adobe Creative Suite / Design software, Zoho products is a bonus.

• Hunger to learn and grow, with a can-do attitude and immense passion in technology and how it can enhance the way people work. Keeping current with the latest technologies and developments.
• A true “customer service” attitude is required along with excellent verbal/written communication skills, and strong time management/organisational skills.
• Good listener, confident personality, courteous and friendly manner, absolute integrity.
• Work to deadlines and adapt quickly to a fast changing environment.
• Should adhere to strict confidentiality in maintaining all company and client data.

• Good organization skills and the ability to work closely in collaboration with all teams and external vendors.
• The ability to troubleshoot in a complex technical environment and to work with limited supervision is critical.
• The ability to manage expectations in a deadline driven culture (where a feeling of urgency is the norm) is vital in this role.
• Must possess a strong creative ability to apply IT to solve business problems.
• Superior analytical, evaluative, technical, and problem-solving abilities.

• IT Budget, Procurement and Vendor management.
• IT Infrastructure Management.

• To understand Business trends and anticipates client’s growing needs and requirements to deploy new and innovative technologies / systems / software / hardware.
• Assess pain-areas in which new technology, solutions and workflows can be implemented to improve efficiency and productivity.
• Policy Development - Develop and implement all IT policies and procedures, including those for architecture, security, disaster recovery, standards, purchasing, and service provision.
• Plan & manage financial aspects of the IT Department , including purchasing & budgeting.

• Develop security standards, procedures, and guidelines for multiple platforms.
• Design, implement and upgrade secure solutions to meet employee needs while protecting the company's assets.

• Analysing a company's IT system and infrastructure.
• Will evaluate and foster innovation, to deliver high impact IT solutions. By coordinating the, business process-integration, automation and operation of all IT systems across the company / clients.

• It’s a startup. So, you’ll be expected to set up all initial IT Systems and Platforms from scratch.
• Research, test and deploy new solutions based on the requirements of different department across the company - Admin, HR, IT, Accounts, Sales, Client Relations, Marketing & Design.
• Manage - Monitor, maintain, develop, upgrade, and support all current and future IT systems, including workstations, operating systems, databases, telephones, software applications, and peripherals.
• Coordinate with vendor(s) - For specialised setups, be the company representative in supervising and coordination when an external agency is involved.
• Planning a timeline for completion of projects.
• Monitoring the success of IT solution, and producing detailed reports on the efficacy of the technology.

• Test, flag and fix potential problems, inefficiencies and weaknesses in all IT platforms used across the company / clients.
• Be able to provide strong day-to-day server and workstation support .
• Periodic updates and maintenance of all the software used across different departments.
• Dealing with product faults and arranging repairs and replacements.

• You’ll be THE go to person for any kind of IT query.
• Employee support is the top priority with responsibilities that include answering, evaluating and prioritising incoming requests for assistance from users:
• Experiencing problems with hardware, software, networking, and other computer related technologies.
• Take download request from employees then, find and download all the resources requested. (Software, Tutorials, Videos etc).
• Installing computer equipment and software, working with users to recommend appropriate hardware and software upgrades.
• Handle all employee joining and exiting formalities, for a smooth experience.
• Training & Orientation of all employees - on all software platforms, feature updates, workflows and best practices.

• Ensure the creation and maintenance of all written documentation, including system and user manuals, company wiki, license agreements, warranties, and modifications & upgrades.
• Develop standard operating procedures and best practices, including providing written protocols and guidance to IT staff and to end-users.

• We prioritise skills over degrees but B.E (Computer Science/ Computer Engg/ IT Engg.), MCA or equivalent education and experience is a bonus.
• Progressive IT experience, including experience in a multi-office environment.
• Previous experience building and supporting Operational and Business Support Systems is desired. From Ordering and Quoting tools, to Billing systems and invoicing.
• Some sort of certification and/or training on Mac based IT systems is, highly desired.
• Software and Technology-
• In depth knowledge and expertise of latest Microsoft and Mac OS & Server systems. Mobile Devices: iPhone, Android
• Google Apps for Business, Microsoft Office
• Experience in backup, restoration and NAS setup & management.
• Networking & Internet Technologies, Active Directory, Group Policy, DNS, DHCP, IIS, iSCSI, VPN
• SaaS Applications, Business Apps & Tools (CRM, POS, CMS, ERP etc.)
• Knowledge of Adobe Creative Suite / Design software is a bonus.

• Hunger to learn and grow, with a can-do attitude and immense passion in technology and how it can enhance the way people work. Keeping current with the latest technologies and developments.
• A true “customer service” attitude is required along with excellent verbal/written communication skills, and strong time management/organisational skills.
• Good listener, confident personality, courteous and friendly manner, absolute integrity.
• Work to deadlines and adapt quickly to a fast changing environment.
• Should adhere to strict confidentiality in maintaining all company and client data.

• Good organization skills and the ability to work closely in collaboration with all teams and external vendors.
• The ability to troubleshoot in a complex technical environment and to work with limited supervision is critical.
• The ability to manage expectations in a deadline driven culture (where a feeling of urgency is the norm) is vital in this role.
• Must possess a strong creatively ability to apply IT to solve business problems.
• Superior analytical, evaluative, technical, and problem-solving abilities.
• Knowledge
• IT Budget, Procurement and Vendor management.
• IT Infrastructure Management.

Field Sales, Revenue 💵 - PagarBook
(Temporary fulltime)

About Pagarbook:

1. Employee Management at your Fingertips. PagarBook - India's Best Payroll

and Attendance

2. Management tool for Small & Medium Enterprises. Using PagarBook, a

business owner can maintain all the records of their employees digitally

and can get insights around the same.

3. PagarBook is free & easy to use employee management, work & payroll

management software app where you can manage all your staff and

employee’s attendance, record the work done by your staff and employees

and their salary, payments & advances can also be recorded in this app.

4. Sms & WhatsApp notification to employees and staff about payments,

bonuses, daily work, attendance & leaves.

5. The Sales would be done for premium desktop version of the application

6. Benefits of desktop application:

a. Better and Easier accessibility, also available on mobile web

b. Access to rich reports which gives you business knowledge, spend

c. Unlimited free upgrades for a year

About Sales team:

The field sales team at PagarBook is all about solving SME’s customer problems

and ensuring we deliver compelling value propositions.

On a typical day, the sales team:

● drives the adoption of a premium version of Pagarbook, sold at a

subscription fee per annum

● never-say-no attitude, and comes with a win-all attitude

● At the same time, a core ingredient of the DNA is customer empathy

● We should always ensure the customer is well informed of all the benefits of

the solution, before we close the sales.

Responsibilities and Duties of sales associate:

● You will pitch about PagarBook desktop solution on field to customers

● You will explain the benefits of PagarBook desktop solution to customers

○ Better and Easier accessibility, also available on mobile web

○ Access to rich reports which gives you business knowledge, spend

○ Unlimited free upgrades for a year

● The users can register on the desktop for a free trial for 7 days first

● Sales associate would convert the customer into a paid customer

Mandatory requirements:

● Having your own bike is a must

● Field sales experience is a must (telecom, FMCG and financial sales

experience adds more weightage)

● Local language knowledge in the city of operations is a must

● Graduation in any field is sufficient

Benefits:

● Fixed salary (~15-18k a month)

● Targets based incentives (extremely attractive)

● Petrol allowance ~upto INR 3,000 (on actual bills)

● Initial job posting would be for 3 months - based on good performance,

conversion to full time employment would be granted

Key Areas of Responsibility (KRAs):

● Onboarding of Customers

○ Meet 30 new clients a day (tracked)

○ Get free trial enabled for 20 clients a day

○ Get 3 sales (paid customers, 10% conversion) per day -

non-negotiable output

● Retaining customer accounts

○ While we build new businesses, cross-selling would be key

○ Customers should keep using PagarBook desktop beyond 30 days of

activation

● Grow customer basket size

○ Identify key SME clusters in the city and prepare an acquisition plan

○ Go aggressive and acquire

● Business acumen & key skills

○ Strong knowledge on PagarBook sales process, services and product

○ Local Market and competition knowledge and clear articulation of

PagarBook advantages

○ Strong negotiation and influencing skills to create win-win

○ Give continuous feedback to internal teams to improve our

customer service level

Finally, remember, you are the PagarBook brand ambassador on the ground! All

the best.

Requirements for field sales - Phase 1 (50):

● North:

○ Jaipur - 5 Associates
Delhi
NCR
Gurugram
Ludhiana
Punjab
Chandighar
Jammu and Kashmir