International sales Manager

Strong Partner Sales Profile (Cloud / Enterprise Ecosystem)

Mandatory (Total Experience): Must have 1+years of B2B sales experience in Cloud / IT Services OR partner / enterprise solution sales exposure within BFSI, Manufacturing, or Pharmaceutical sectors

Mandatory (Experience 1 – Partner / Channel Sales): Must have experience working with channel partners, system integrators, resellers, or strategic alliances

Mandatory (Experience 2 – Partner-Led Deal Execution): Must have supported or driven partner-led sales cycles, including requirement alignment, proposal coordination, and deal closure

Mandatory (Communication & Stakeholder Management): Must be able to coordinate across partners, internal teams, and end customers effectively

Mandatory (Education Background): Must have a technical or IT-oriented education background —BE / BSc IT / MSc IT is mandatory

Key Responsibilities:

• Rewrite existing APIs in NodeJS.
• Remodel the APIs into Micro services-based architecture.
• Implement a caching layer wherever possible.
• Optimize the API for high performance and scalability.
• Write unit tests for API Testing.
• Automate the code testing and deployment process.

Skills Required:

• At least 3 years of experience developing Backends using NodeJS — should be well versed with its asynchronous nature & event loop, and know its quirks and workarounds.
• Excellent hands-on experience using MySQL or any other SQL Database.
• Good knowledge of MongoDB or any other NoSQL Database.
• Good knowledge of Redis, its data types, and their use cases.
• Experience with graph-based databases like GraphQL and Neo4j.
• Experience developing and deploying REST APIs.
• Good knowledge of Unit Testing and available Test Frameworks.
• Good understanding of advanced JS libraries and frameworks.
• Experience with Web sockets, Service Workers, and Web Push Notifications.
• Familiar with NodeJS profiling tools.
• Proficient understanding of code versioning tools such as Git.
• Good knowledge of creating and maintaining DevOps infrastructure on cloud platforms.
• Should be a fast learner and a go-getter — without any fear of trying out new things Preferences.
• Experience building a large-scale social or location-based app.

Our client is currently looking for a Data Solutions Associate Director to join the data, technology & analytics division.

• Support agencies on client brief responses, working with the analytics & technology directors to develop tailored solutions using proprietary or partner technologies.
  
• Conduct client data & technology audits for development of audience strategies.
  
• Deliver detailed digital transformation roadmaps to support audience activation, provided in a client-ready format for agency partners to utilize.
  
• Project manage all signed-off SOW’s, from initiation to closure and ensure effective delivery.
  
• Work closely with agency planning teams to identify opportunities for clients within data & tech service scope.
  
• As the SME on data marketplaces, be the POC for buying teams with enquiries on data strategy for media activation (source, validate, build).
  
• Develop agency data ‘champions’ in your respective market, through training and enablement programs covering Identity resolutions, data governance and ethics policies, as defined by our global and legal teams.
  
• Work with the Regional & Marketing teams to create & deliver Learning & Development sessions on our partner solutions to buying and agency teams.
  
• Lead and develop key relationships with relevant data & technology partners, working with investment & agencies to deliver opportunities that support our client and internal requirements.
  
• Any other ad-hoc projects or tasks relevant to the position.
  
• Build a great working relationship with your team, market teams and client team, operating seamlessly together to deliver success for our clients, across the briefing, booking, set up, optimization and reporting processes.
  
  

Different aspects of SEO optimization

- ORM (Online Reputation & Response Management) for the client's account

- live Google Ads projects, keyword research & campaign optimization

- Google my business - handling & optimization

- Hands-on experience in live Social media projects

- preparing daily & weekly client reports Skill

Skill Requirements:

Good command over English both written and verbal

- Good MS Excel skills and exposure to work on Google docs or G-suite

- Focused on delivery - Attention to detail and high on rigor & energy

- Expected to work & contribute individually on modules of a project

- Ability to thrive in a fast-paced environment Basic English literature graduates with an aptitude

for Social Media can also be considered

Relevant Experience: 2-5 years

The position is responsible to carry out product design, tests and other related activities as allocated. Working as a member within the current hardware engineering team, who collectively execute all the necessary activities to design, improve and optimize customer projects and production - especially the reliability and robustness aspects.

Requirements:

1. Graduate in Electronic Engineering or equivalent Minimum 3-5 years working experience in a similar industry Self-driven individual with hands-on skills.
2. Experience of Embedded Electronic Digital, Analog, Power electronic design.
3. Familiarity with ECAD tools for schematic capture, simulation, component selection, PCB design.
4. Experience of design for EMI/EMC.
5. Create manufacturing deliverables for prototypes and production.
6. Application of Design for Manufacturability (DFM) and Design for Testability (DFT) techniques.
7. Experience of debugging and fault finding in new and existing designs.
8. Experience of failure analysis and design review.
9. Experience with tools like Cadence or ORCad.
10. Creation of RFQ package for EMS provider and qualification of offers.
11. Experience of project/task planning.
12. Knowledge of project management tools.
13. Well versed with usage of test equipment like Multimeter, Oscilloscope and maintenance of laboratory equipment.
14. Familiarity with EMI, EMC, Environmental, Mechanical standards and type tests.

• Get involved in the entire customer lifecycle from on-boarding through the duration of their subscription period 
• Provide product training to enable the customers to realize the potential of the company
• Identify product usage gaps and provide actionable solutions to the customers 
• Build value-based relationships with customers and create company champions 
• Conduct Strategic Business Reviews (EBRs and QBRs) to understand customer lifecycle milestones, communicate the value of our product, showcase ROI, 
• Drive desired customer outcomes through a consultative approach 
• Ensure customer retention by negotiating and closing renewals 
• Identify opportunities of upselling and cross-selling along with the Account Managers 
• Identify appropriate business use cases where the company can be deployed 
• Establish deployment goals and desired success outcomes and then develop a plan to carry them out successfully 
• Have a strong business sense to keep looking out for new use cases and solutions using a company to create a win-win situation with customers 
• Communicate and brain-storm with the product team on customer feedback and help refine product roadmap 
• Work with the marketing team to execute customer surveys, case studies, etc 
• Identify and Process Success milestones for the customers 
• Optimize existing processes within the company and actively enhance all Customer Success initiatives 
• Drive customer advocacy through reviews, testimonials, customer meetups; and create a center of excellence within the customer's organization 

Our ideal Customer Success Manager: 

• Has relevant 3 to 7 years of work experience (CSM - 3 to 5 yrs; Sr CSM - 4 to 6 yrs; Lead or Principal CSM - More than 7 yrs)  in a high-touch Customer Success / Strategic Consulting role in a B2B SaaS or Tech Product based company 
• Being an organization that believes in a flat hierarchy, we have only 1 people manager per region for the CS team and everyone else, including those with 15+ yrs of Customer Facing experience add value to the company and its customers in the capacity of an individual contributor 
• Should be open to aligning with the US / EU time zone (5 PM to 2:00 AM / 1 PM to 10 PM IST). Note - The company does provide free lunch + dinner, and a cab drop facility with an additional allowance for the ones working in the US time zone. 
• Showcases exemplary written and verbal communication skills to work along with Global Customers 
• Has worked directly with Large Enterprise Customers in the Americas or European region  
• Has an exceptional ability to communicate and foster positive business relationships
• Demonstrates a deep understanding of customers concerns and thoughts regarding the use of products
• Managed customers across different segments in the past and knows how to manage them differently
• Exhibits a true passion for customers and for Customer Success  

We’re looking for an all-star Relationship Manager to join our Pune team.

If you are high energy, upbeat, enthusiastic and confident—with excellent communication and people skills. You are an above and beyond team player who is extremely detail-oriented and meticulous. In addition, you’re fun to work (and workout) with and have a strong passion towards health & fitness as well as being part of high-growth startups, then Fitato is the perfect fit for you.

The ideal candidate will be responsible for gaining a deep understanding of our partner's'business objectives and challenges and creating strategic recommendations based off of this understanding. You will do so by building a strong relationship with our partners and analyzing data. Essentially, you will act as the main point of contact for our partners. 

Responsibilities

• Dialogue with our clients to understand their business objectives and challenges
• Analyze partners' data and provide strategic recommendations to clients
• Monitor user reservations and partner promotion
• Build efficiency in support processes for improving partners side experience
• Resolve operational problems on the partners' side within a specified time
• Attend meetings with partner facilities for orientations, branding, resolving issues & relationship building.
• Handle invoicing, including calculation of completed units of service
• Serve as the one-point contact for the sales team for all reservations and schedule of the activities.

Qualifications

• Positive, can-do, roll-up-your-sleeves, self-starter mindset and attitude.
• Highly organized, multi-tasking skills with strong attention to detail.
• Strong work ethic with a relentless desire to go above and beyond.
• Excellent time management skills and ability to work under pressure
• Strong communication and interpersonal skills

CTC : 2.0L - 4.0L· P.A

Role : Full Time · 

Perks : Unlimited fitness classes (all you can sweat) and the chance to gain experience at a fast-moving, hyper-growth start-up.