Business Development Manager (B2B Sales, UX/SaaS Sales

AI based systems design and development, entire pipeline from image/ video ingest, metadata ingest, processing, encoding, transmitting.

Implementation and testing of advanced computer vision algorithms.

Dataset search, preparation, annotation, training, testing, fine tuning of vision CNN models. Multimodal AI, LLMs, hardware deployment, explainability.

Detailed analysis of results. Documentation, version control, client support, upgrades.

Role Overview

We are looking for a Product Adoption Specialist who will play a key role in ensuring seamless implementation, training, and adoption of EasyEcom’s modules and new product features by our clients. This role involves hands-on onboarding support, client training, gathering on-ground insights, and driving product adoption through consistent engagement and feedback.

Key Responsibilities

• Conduct on-site and virtual product demos, training, and onboarding sessions for clients to ensure smooth adoption of EasyEcom’s modules and new features.
• Assist clients in initial setup and configuration of the EasyEcom platform, ensuring their systems are fully operational and integrated.
• Act as a bridge between clients and the product team, i.e., capture real-time feedback, identify usability issues, and suggest practical improvements.
• Track and report adoption metrics for new features and modules, and ensure clients are utilizing the platform to its full potential.
• Collaborate with internal teams (Product, Support, Key Accounts) to resolve implementation issues and ensure customer satisfaction.
• Develop training materials, documentation, and FAQs to enhance the self-service experience for clients.
• Maintain a high level of product knowledge and keep up-to-date with new releases and enhancements.
• Meet or exceed adoption and engagement targets set for existing and new clients.

Key Performance Indicators (KPIs)

• Successful completion of client onboarding within defined timelines.
• % of clients adopting new modules/features post-launch.
• Customer satisfaction and training feedback scores.
• Number of actionable product insights shared with the Product team.

Preferred Experience

• Prior experience in eCommerce operations or SaaS-based implementation.
• Exposure to warehouse or retail tech environments.
• Working knowledge of Excel, CRM tools, and support ticketing systems.

Required Skills & Qualifications

• Bachelor’s degree in Business, Engineering, or a related field.
• 1–3 years of experience in customer onboarding, product training, implementation, or customer success (preferably in SaaS or eCommerce tech).
• Strong communication and presentation skills in English and Hindi.
• Ability to explain technical concepts in simple, client-friendly language.
• Comfortable with frequent travel and hands-on work at client sites.
• An analytical mindset with the ability to capture and report actionable feedback.
• Comfortable working independently or in a cross-functional setup.

What You’ll Do:

• Own the Organic Growth Engine. Build innovative strategies that drive not only traffic but meaningful revenue by connecting search intent with business value.

• Execute a High-Intent Content Strategy. Move beyond generic content and identify high-value commercial keywords that drive qualified leads and user acquisition.

• Deliver Technical Excellence. Work closely with Engineering to ensure our site architecture, performance (Core Web Vitals), and crawlability become a true competitive advantage.

• Optimize for Conversion (CRO). Conduct A/B tests across landing pages, CTAs, and lead magnets to consistently convert organic visitors into customers.

• Scale Authority. Lead smart, white-hat link-building and digital PR initiatives to enhance Domain Authority and overall brand visibility.

• Drive Data-Backed Experimentation. Continuously test and refine titles, meta descriptions, and content formats to improve CTRs and search rankings.

• Conduct Competitive Gap Analysis. Monitor industry trends and competitor movements, and identify opportunities to outperform them.

Responsibilities and Duties

• To Lead and execute the whole of the procurement function or in parts for Commercial Interiors category as per company norms
• Responsible for purchase decisions that impact cost of purchase, quality of purchase and timeliness of delivery etc of the purchase in relation to commercial interiors
• Implement Industry best practices for Purchase / Procurement by implementing Processes including automation of purchase processes, creating and revising existing procedures and formats used for purchase, updating the database and enhancing vendor connect
• To ensure internal customer delight by timely processing of quotes received from the site / vendors, evaluation of vendors in the line of priority for cost/quality/delivery/process compliance etc, management of payment cycles, inventory management and implementing effective mechanisms in purchase management
• Managing team of procurement executives or offices and freshers wherever applicable to deliver the team objectives by managing team interactions effectively and in collaborative manner . Equally so to manage individual contributor role in procurement function
• Responsible for periodic purchase related MIS and relevant daily, weekly and monthly reports to the management

Experience: 3-4 years of experience in ReactJS, JS, TypeScript, NextJS frontend technologies.

About: Fletch is a U.S. based technology firm building an open insurance ecosystem

connecting consumer apps to insurance providers. The team has previously built global

payment infrastructure at scale (processing $billions in transactions) and founded enterprise

technology companies with solutions in commercial use by over 100 corporates. 

Fletch has seen rapid traction (existing partnerships with leading U.S. insurance providers)

and is backed by top global fintech VCs and angels. The team is now looking to scale

further hiring & expansion.

Location:  Remote 

Responsibilities:

-Developing new user-facing features using ReactJS, JS, TypeScript, NextJS, HTML5, CSS.

-Building reusable components and front-end libraries for future use

-Translating designs and wireframes into high quality code

-Product enhancements in existing Insurance and Financial Services products

-Optimising components for maximum performance across a vast array of web-capable devices and browsers.

Skills:

-Strong expertise in JavaScript, including DOM manipulation and the JavaScript object model

-Strong experience of ReactJS and its core principles like states, hooks, HoC etc

-Experience with popular ReactJS workflows (such as Redux or Flux)

-Strong expertise in NextJS and performance tuning

-Good with RESTful APIs

-Knowledge of modern authorization mechanisms, such as JSON Web Token

-Familiarity with modern front-end build pipelines and tools

-Experience with common front-end development tools such as Webpack, NPM, etc.

-Familiarity with code versioning tools such as Git

Job Title: Associate / Senior Associate, Sales

Location: Chennai, India

Job Summary:

We are seeking a highly motivated Sales Associate to join our growing team in Chennai. As a Sales Associate, you will play a pivotal role in driving sales growth and establishing strong relationships with clients. The ideal candidate is a proactive and results-oriented individual with excellent communication and interpersonal skills.

Responsibilities:

1.     Sales Generation:

·       Identify and prospect potential clients to generate new business opportunities.

·       Conduct effective sales presentations and product demonstrations to showcase the value proposition of our offerings.

·       Collaborate with the sales team to develop and implement sales strategies to achieve revenue targets.

·       Follow up with leads and coordinate the entire sales cycle from initial contact to closing deals.

2.     Client Relationship Management (only for Senior Associate):

·       Build and maintain strong relationships with clients by understanding their needs and providing tailored solutions.

·       Provide exceptional customer service and address client inquiries and concerns promptly and professionally.

·       Conduct regular client follow-ups to ensure client satisfaction and identify opportunities for upselling or cross-selling.

3.     Market Analysis (only for Senior Associate):

·       Stay updated on industry trends, market conditions, and competitor activities.

·       Conduct market analysis to identify potential business opportunities and target markets.

·       Gather customer feedback and market insights to contribute to product and service enhancements.

4.     Sales Administration:

·       Maintain accurate and up-to-date sales records, including customer profiles, sales activities, and pipeline management.

·       Prepare sales reports and forecasts for management review.

·       Collaborate with the sales team and other departments to streamline processes and improve sales effectiveness.

Qualifications and Skills:

·       Bachelor's degree in Business, Marketing, or a related field.

·       Proven track record of 1-3 years in sales or business development roles for an associate and 4-6 years in sales and business development roles for a senior associate, preferably in a B2B environment.

·       Relevant experience like training Industry, HR consultancy, etc

·       Strong negotiation and persuasion skills with the ability to close deals.

·       Excellent communication and presentation skills, both verbal and written.

·       Self-motivated and target-driven, with a demonstrated ability to work in a fast-paced sales environment.

·       Strong interpersonal skills with the ability to build rapport and establish long-term client relationships.

Benefits:

·       Opportunities for career growth and professional development.

·       Collaborative and supportive work environment.

·       Ongoing training and skill development programs.

Job Requirements:

·     Bachelor’s degree (minimum) in Computer Science or Engineering.

·     Minimum 5 years of experience working as a senior–level Software Engineer

·     Excellent programming and debugging skills in C/C++and Python

·     Experience developing on Windows and Linux systems

·     Experience in automation of manual tasks

Although not required, the following are a plus: 

·     Experience working with Build scripts, Shell scripts, Makefiles

·     Experience with Jenkins and other CI/CD tools

·     Knowledge of RESTful web services and docker

• Writing efficient, reusable, testable, and scalable code
• Understanding, analyzing, and implementing – Business needs, feature modification requests, conversion into software components
• Integration of user-oriented elements into different applications, data storage solutions
• Developing – Backend components to enhance performance and receptiveness, server-side logic, and platform, statistical learning models, highly responsive web applications
• Designing and implementing – High availability and low latency applications, data protection and security features
• Performance tuning and automation of application
• Working with Python libraries like Pandas, NumPy, etc.
• Creating predictive models for AI and ML-based features
• Keeping abreast with the latest technology and trends
• Fine-tune and develop AI/ML-based algorithms based on results

Good proficiency in,

• Python frameworks like Django, etc.
• Web frameworks and RESTful APIs
• Core Python fundamentals and programming
• Code packaging, release, and deployment
• Database knowledge
• Circles, conditional and control statements
• Object-relational mapping
• Code versioning tools like Git, Bitbucket

Fundamental understanding of,

• Front-end technologies like JS, CSS3 and HTML5
• AI, ML, Deep Learning, Version Control, Neural networking
• Data visualization, statistics, data analytics
• Design principles that are executable for a scalable app
• Creating predictive models
• Libraries like Tensorflow, Scikit-learn, etc
• Multi-process architecture
• Basic knowledge about Object Relational Mapper libraries
• Ability to integrate databases and various data sources into a unified system
• Basic knowledge about Object Relational Mapper libraries
• Ability to integrate databases and various data sources into a unified system