Product Support Engineer

• Strong Engineering Manager Profile
• Mandatory (Experience 1) – Minimum 9+ years of software development experience.
• Mandatory (Experience 2) - .Must have Hands-on experience in at least one backend language such as Java, Python, or Golang.
• Mandatory (Experience 3) - Must have 2+ years of experience in a people management/leadership role.
• Mandatory (Company) – B2C Product company (preferably in the eCommerce domain), NOTE: If candidate is working in a the marketplace like Flipkart, Amazon,the they should have experience in consumer/demand side of the marketplace.

About the Role

We are hiring an experienced MERN Stack Developer who can independently build and scale full-stack applications from scratch. The ideal candidate must have strong skills in TypeScript, React.js, Node.js, Redux, and REST APIs, along with a solid understanding of microservices architecture, mobile API integrations, and responsive design.

Experience with LLMs, RAG architecture, Kafka, Redis, webhooks, and database systems like PostgreSQL, MySQL, and MongoDB is essential. You’ll be working on scalable systems, enterprise-grade platforms, and AI-integrated products.

Key Responsibilities

• Develop and maintain full-stack web applications using React.js (with TypeScript) and Node.js (Express/NestJS)
• Build and document robust RESTful APIs and mobile-ready endpoints
• Implement and consume webhooks for third-party integrations and internal event-based workflows
• Ensure responsive design principles across devices and screen sizes
• Integrate with mobile applications via secure and scalable APIs
• Work with databases including PostgreSQL, MySQL, and MongoDB
• Integrate Large Language Models (LLMs) and Retrieval-Augmented Generation (RAG) pipelines
• Build and deploy microservices architecture using Kafka, Redis, Docker, etc.
• Manage application state using Redux or Redux Toolkit
• Write test cases using Mocha, Chai, Jest, or similar frameworks
• Participate in system design, architecture discussions, and scalability planning
• Follow Agile practices, perform code reviews, and contribute to CI/CD pipelines
• Collaborate with cross-functional teams including UI/UX, DevOps, QA, and Product Management

Required Skills & Experience

• Minimum 4 years of hands-on experience with the MERN stack
• Strong proficiency in TypeScript, React.js, Node.js, and Redux
• Proven experience in building and consuming REST APIs and webhooks
• Deep knowledge of responsive UI/UX development
• Hands-on experience with mobile-first API design and integrations
• Strong knowledge of PostgreSQL, MySQL, and MongoDB
• Experience with Kafka, Redis, Docker, and microservices
• Exposure to LLM, GPT, RAG, or similar AI models
• Solid understanding of software architecture and ability to build systems from the ground up
• Working knowledge of API security, JWT, OAuth, and rate-limiting
• Familiar with test-driven development and QA practices
• Familiarity with Git, version control, and collaborative workflows good to Have
• Experience with GraphQL and gRPC
• Experience in building SaaS or AI-integrated platforms
• Familiarity with ElasticSearch or RabbitMQ
• Experience with AWS, GCP, or Azure
• Understanding of serverless and event-driven architectures
• 
  

Benefits

• Competitive compensation with performance-based hikes
• Flexible remote or hybrid work options
• Opportunity to work on cutting-edge technologies including AI and scalable SaaS platforms
• Strong leadership and learning-driven environment
• Learning budget for courses, certifications, and conferences

About the Job

This is a full-time role for a Lead Quality Analyst at Spark Eighteen. We are seeking an experienced QA leader who is not just a tech expert but also passionate about building world-class products and ensuring software quality. This role involves leading the quality assurance strategy, overseeing testing for diverse applications, driving process improvements, building scalable testing systems, and mentoring a team of QA engineers. The job location is flexible with preference for the Delhi NCR region.

Responsibilities

• Define and drive the overall QA strategy, methodologies, and processes across projects.
• Lead, mentor, and manage a team of QA engineers, fostering skill development and high performance.
• Oversee and perform hands-on testing, including manual and automated, to validate software functionality, performance, and reliability.
• Design, develop, implement, and maintain robust and scalable test automation frameworks and scripts.
• Execute and oversee all levels of testing, including unit, system, integration, regression, performance, and user acceptance testing.
• Analyze user stories, use cases, and system requirements for feasibility, testability, and comprehensive coverage.
• Champion and enforce best practices in quality assurance, test methodologies, automation, and defect prevention across the engineering organization.
• Develop, execute, and manage comprehensive testing strategies, plans, and schedules to support product releases and project milestones.
• Collaborate closely with Product Managers, Developers, Designers, and other stakeholders to define quality standards and align testing efforts with project goals.
• Report on quality metrics, test coverage, and risks to project stakeholders and leadership.

Requirements

Technical Skills

• Bachelors or Masters degree in Computer Science or equivalent subjects.
• 5+ years of experience in software quality assurance, including significant experience in leading QA teams or initiatives.
• Expertise in both manual and automated testing techniques, including architecting and maintaining sophisticated test automation frameworks.
• Deep proficiency with automation tools such as Selenium, Appium, or equivalent, and scripting languages like Python, Java, or JavaScript.
• Hands-on experience with test management tools (e.g., JIRA, Clickup) and CI/CD integration for testing.
• Excellent ability to analyze user stories, requirements, use cases, and technical specifications for test coverage and feasibility.
• Strong SQL skills for database validation and backend testing.
• Strong knowledge of testing across multiple platforms (e.g., web, mobile, APIs, databases).
• Experience with performance testing tools (e.g., JMeter, LoadRunner) and methodologies.
• Exceptional communication, leadership, and collaboration skills to effectively guide the QA team and work with cross-functional stakeholders.
• Strong attention to detail, organizational skills, strategic thinking, and the ability to prioritize and manage multiple initiatives in a fast-paced environment.

Soft Skills

• Excellent verbal and written communication skills
• Strong analytical and problem-solving capabilities
• Ability to make data-driven decisions
• High ownership attitude with proactive support mindset
• Collaborative team player with strong interpersonal skills
• Passion for continuous learning and staying updated with emerging technologies

What We Offer

• Professional Growth: Continuous learning opportunities through diverse projects and mentorship from experienced leaders
• Global Exposure: Work with clients from 20+ countries, gaining insights into different markets and business cultures
• Impactful Work: Contribute to projects that make a real difference, with solutions generating over $1B in revenue
• Work-Life Balance: Flexible arrangements that respect personal wellbeing while fostering productivity
• Career Advancement: Clear progression pathways as you develop skills within our growing organization
• Competitive Compensation: Attractive salary packages that recognize your contributions and expertise

Our Culture

At Spark Eighteen, our culture centers on innovation, excellence, and growth. We believe in:

• Quality-First: Delivering excellence rather than just quick solutions
• True Partnership: Building relationships based on trust and mutual respect
• Communication: Prioritizing clear, effective communication across teams
• Innovation: Encouraging curiosity and creative approaches to problem-solving
• Continuous Learning: Supporting professional development at all levels
• Collaboration: Combining diverse perspectives to achieve shared goals
• Impact: Measuring success by the value we create for clients and users

Apply Here - https://tinyurl.com/45wcxus3

We are looking for a Media Planning Lead for one of the leading Marketing Agencies in Mumbai.

Role - Media Planning Lead

Experience - 4+ years

Location - Mumbai

About the company -

Our Client is a Mumbai-headquartered Creative & Business Transformation Company founded in 2015 & has a team of 1000+ members in 8 years. We are present in Bengaluru, New Delhi and London, UK.

We offer holistic solutions that include Digital Content, Search Engine Optimization, Technology, Design, Video Production, Photography, Media Planning & Buying, Influencer Management, Business Research & Consumer Research, Brand Building and more.

We are also a valued Google Premier Partner, Adobe Solution Partner, and Zoho Premium Partner to service the whole tech and media suite for businesses.

With the aim of going from India to the world, we want to grow & we want to take you on this journey of growth!

Job Description -

- Understanding the brands business objective and establishing tangible & quantitative KPIs

- Researching and creating the right buyer's digital journey to target the right audience

- Developing a detailed media plan basis objective and coordinating with media buyers for buying inventories and execution

- Managing a performance budget, optimising and scaling campaigns against tight granular KPIs

- Using Analytics tool such as Google Analytics, SimilarWeb, SEM Rush to analyse campaign data and use the learnings to improve campaign performance

- Using Facebook Pixel Helper and & Google Tag Assistant to ensure codes are fired correctly

- Negotiating key deals with third party vendors

- Post campaign reporting and data analysis & insights

- Coordinating with the creative, web design team for an integrated campaign and recommending best practises from a media point of view

- Maintaining healthy vendor and client relations

- End to end client servicing for media for both branding and performance campaigns

- Training new media team members & interns and bringing out their best on the job and creating processes to increase team efficiency

- Pitching to new business

- Keeping up with the latest media trends & innovations.

Type, Location,

Full Time @ Anywhere in India

Desired Experience

3+ years

Job Description

What You’ll Do

• Taking an active role in architecting the solutions we build
• Designing and implementing web applications using JavaScript and its frameworks (i.a. React, Vue, Angular), HTML5 and CSS3
• Working closely with the dispersed development team, client, and project manager in the SCRUM methodology
• Ensuring that programming practices and code quality are respected
• Supporting other engineers with your expertise when needed (knowledge sharing)
• Leading your colleagues’ growth and development

What you bring to the table

• 3+ years of experience with JavaScript (good knowledge of ES2016; newer versions and TS 3+ are a plus)
• Experience in developing web applications using Angular2+ and another modern framework
• Being comfortable HTML5 and CSS3
• Experience with version control systems, preferably Git
• Demonstrated tech leadership in a medium-sized team, and the ability to design a complex system
• Eagerness to learn and constantly improve yourself
• Being a team player focused on getting things done

We are looking to connect with an experienced, skilled and motivated product designer for the lead role at BitClass, Bengaluru.

BitClass operates in the domain of live education by enabling teachers in setting up, selling, managing and delivering their live classes, all in one place. Founded by two accomplished serial entrepreneurs - Gunjan & Utsav, funded by some of the best institutional investors BitClass is striving for building the best in class PaaS platform for live learning.

Take a glance about the industry and our journey to know us better.

Responsibilities

• Understand the experience brief communicated by the product team
• Identify and transcribe the customer requirements into user stories, workflows and wireframes very early on in the project lifecycle
• Receive feedback and make the product evolve based on feedback and your personal assessment of such feedback
• Receive feedback and discuss when needed if you feel there is something more/better/different that can be done
• Develop UI mockups and interactive prototypes the team and client can interact with and test
• Identify and correct UI and UX issues/bugs
• Be the lighthouse of the team in terms of UX and UI best-practices
• Deliver designs catered to each stage of the project lifecycle
• Collaborate with the dev team
• Run tests and maintenance actions
• Deliver and adapt swiftly

Requirements

• 3+ years experience in app design both UX & UI
• Sharp eye for functional and efficient UX
• Ability to do design walkthrough with the client and PM
• Experience with tools such as Sketch, Invision, Zeplin, Abstract
• Understand platform design guidelines and follow them in designs

BitClass launches campus on the Internet for new-age skills, networking & more

Along with 100s of unique live courses, boasts of library, cafeteria and Amphitheatre to provide an exact offline campus experience.

https://tinyurl.com/5c2cad37" target="_blank">https://tinyurl.com/5c2cad37

Total Experience: 6 – 12 Years

Required Skills and Experience 

• 3+ years of relevant experience with DevOps tools Jenkins, Ansible, Chef etc
• 3+ years of experience in continuous integration/deployment and software tools development experience with Python and shell scripts etc
• Building and running Docker images and deployment on Amazon ECS
• Working with AWS services (EC2, S3, ELB, VPC, RDS, Cloudwatch, ECS, ECR, EKS)
• Knowledge and experience working with container technologies such as Docker and Amazon ECS, EKS, Kubernetes
• Experience with source code and configuration management tools such as Git, Bitbucket, and Maven
• Ability to work with and support Linux environments (Ubuntu, Amazon Linux, CentOS)
• Knowledge and experience in cloud orchestration tools such as AWS Cloudformation/Terraform etc
• Experience with implementing "infrastructure as code", “pipeline as code” and "security as code" to enable continuous integration and delivery
• Understanding of IAM, RBAC, NACLs, and KMS
• Good communication skills

Good to have:

• Strong understanding of security concepts, methodologies and apply them such as SSH, public key encryption, access credentials, certificates etc.
• Knowledge of database administration such as MongoDB.
• Knowledge of maintaining and using tools such as Jira, Bitbucket, Confluence.

Responsibilities

• Work with Leads and Architects in designing and implementation of technical infrastructure, platform, and tools to support modern best practices and facilitate the efficiency of our development teams through automation, CI/CD pipelines, and ease of access and performance.
• Establish and promote DevOps thinking, guidelines, best practices, and standards.
• Contribute to architectural discussions, Agile software development process improvement, and DevOps best practices.