
Profile: Product Support Engineer
🔴 Experience: 1 year as Product Support Engineer.
🔴 Location: Mumbai (Andheri).
🔴 5 days of working from office.
Skills Required:
🔷 Experience in providing support for ETL or data warehousing is preferred.
🔷 Good Understanding on Unix and Databases concepts.
🔷 Experience working with SQL and No-SQL databases and writing simple
queries to get data for debugging issues.
🔷 Being able to creatively come up with solutions for various problems and
implement them.
🔷 Experience working with REST APIs and debugging requests and
responses using tools like Postman.
🔷 Quick troubleshooting and diagnosing skills.
🔷 Knowledge of customer success processes.
🔷 Experience in document creation.
🔷 High availability for fast response to customers.
🔷 Language knowledge required in one of NodeJs, Python, Java.
🔷 Background in AWS, Docker, Kubernetes, Networking - an advantage.
🔷 Experience in SAAS B2B software companies - an advantage.
🔷 Ability to join the dots around multiple events occurring concurrently and
spot patterns.

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