

Profile: Product Support Engineer
š“ Experience: 1 year as Product Support Engineer.
š“ Location: Mumbai (Andheri).
š“ 5 days of working from office.
Skills Required:
š· Experience in providing support for ETL or data warehousing is preferred.
š· Good Understanding on Unix and Databases concepts.
š· Experience working with SQL and No-SQL databases and writing simple
queries to get data for debugging issues.
š· Being able to creatively come up with solutions for various problems and
implement them.
š· Experience working with REST APIs and debugging requests and
responses using tools like Postman.
š· Quick troubleshooting and diagnosing skills.
š· Knowledge of customer success processes.
š· Experience in document creation.
š· High availability for fast response to customers.
š· Language knowledge required in one of NodeJs, Python, Java.
š· Background in AWS, Docker, Kubernetes, Networking - an advantage.
š· Experience in SAAS B2B software companies - an advantage.
š· Ability to join the dots around multiple events occurring concurrently and
spot patterns.

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iOS DEVELOPER :
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- BS/MS degree in Computer Science, Engineering or any relevant degree to the field
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Ā
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Ā
Company Name -Ā Moody's Shared Services (MNC Group)
Ā
Website -Ā Ā https://www.moodys.com/Pages/contactus.aspx
Ā
About Company āĀ
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Job TenureĀ ā 6 Months Only
Job RoleĀ ā Randstad Payroll (Offrole)
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Ā
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Ā·Ā Ā Ā Ā Ā Ā Ā Ā Ā Collect payments from an allocated portfolio of clients utilizing phone and email.
Ā·Ā Ā Ā Ā Ā Ā Ā Ā Ā Record accurate details of disputes and queries that arise from collection calls for referral to the relevant internal departments and follow up as needed.
Ā·Ā Ā Ā Ā Ā Ā Ā Ā Ā Collect Withholding Tax Certificates to close out the partially open invoices
Ā·Ā Ā Ā Ā Ā Ā Ā Ā Ā Send Dunning letters
Ā·Ā Ā Ā Ā Ā Ā Ā Ā Ā Investigate all credit items from the assigned portfolio and submit to the relevant department
Ā·Ā Ā Ā Ā Ā Ā Ā Ā Ā Maintain accurate records in internal collections system of all communication with clients
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Ā·Ā Ā Ā Ā Ā Ā Ā Ā Ā Support internal adjustment process
Ā·Ā Ā Ā Ā Ā Ā Ā Ā Ā Attend regular meetings with line manager to discuss assigned portfolio.
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Ā
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Ā
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