

Profile: Product Support Engineer
š“ Experience: 1 year as Product Support Engineer.
š“ Location: Mumbai (Andheri).
š“ 5 days of working from office.
Skills Required:
š· Experience in providing support for ETL or data warehousing is preferred.
š· Good Understanding on Unix and Databases concepts.
š· Experience working with SQL and No-SQL databases and writing simple
queries to get data for debugging issues.
š· Being able to creatively come up with solutions for various problems and
implement them.
š· Experience working with REST APIs and debugging requests and
responses using tools like Postman.
š· Quick troubleshooting and diagnosing skills.
š· Knowledge of customer success processes.
š· Experience in document creation.
š· High availability for fast response to customers.
š· Language knowledge required in one of NodeJs, Python, Java.
š· Background in AWS, Docker, Kubernetes, Networking - an advantage.
š· Experience in SAAS B2B software companies - an advantage.
š· Ability to join the dots around multiple events occurring concurrently and
spot patterns.

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We are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service.Ā
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To be successful as a customer support executive, you should display excellent interpersonal and communication skills as well as a professional appearance. These skills will prove invaluable when mentoring the representatives in your team and mediating with customers. An outstanding customer support executive should possess a proven track record of successful customer service and management skills.Ā
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RESPONSIBILITIESĀ
- Handling customer complaints, provide appropriate solutions and alternatives within the time limit.Ā
- Following up to ensure proper resolution.Ā
- Adherence to all the SLAsĀ
- Mediate between clients and the organization.Ā
- Possessing excellent product knowledge to enhance customer supportĀ
- Promote value through great customer experience.Ā
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REQUIREMENTSĀ
- A bachelorās degree in administration or a related field.Ā
- A minimum of 1-2 years' experienceĀ as a customer support executive.Ā
- Excellent interpersonal and written and oral communication skills.Ā
- Knowledge of CRM systems.Ā
- Computer skills.Ā
- Knowledge of customer success processes.Ā
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- Passion for service.Ā
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Job Title:Sales Engineers
Location:Pune, Maharashtra
Job Type: Full-Time
Job Summary:We are seeking a highly motivated Technical Sales Engineer to join our team. This role combines technical expertise with sales skills to provide solutions to customers and drive business growth. The ideal candidate will be responsible for understanding customer needs, presenting technical solutions, and building strong relationships to ensure customer satisfaction.
Key Responsibilities:⢠Develop a deep understanding of the companyās products and services.
⢠Identify customer requirements and recommend appropriate technical solutions.
⢠Prepare and deliver technical presentations, proposals, and product demonstrations.
⢠Collaborate with the sales team to develop strategies for business development.
⢠Work closely with the engineering and product teams to provide customer feedback for product improvement.
⢠Assist customers with product selection, integration, and troubleshooting.
⢠Negotiate contracts, pricing, and terms to close deals successfully.
⢠Maintain relationships with existing clients and seek opportunities for upselling and cross-selling.
⢠Stay updated on industry trends, market developments, and competitors' products.
⢠Represent the company at trade shows, conferences, and networking events.
Qualifications & Skills:⢠Bachelor's degree in engineering is preferred.
⢠Proven experience in technical sales, sales engineering, or a similar role.
⢠Strong understanding of technical concepts related to manufacturing products
⢠Excellent communication, presentation, and negotiation skills.
⢠Ability to build and maintain customer relationships.
⢠Self-motivated, goal-oriented, and able to work independently.
⢠Willingness to travel to meet clients and attend industry events.
Preferred Qualifications:⢠Experience in the Manufacturing industry
⢠Previous experience working with B2B sales
- Experience with Sheetmetal & Fabrication is a plus.


Technical Experience :
- Net development work experience
- Proficiency in NET Development with Asp.net and MVC.
- Strong object-oriented programming OOPS design skills, SOLID principles and proficiency in software design patterns
- Experience in database MS SQL Server.
- Experience with version control systems GitHub and Bitbuck
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Professional Attributes :
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1.Should have good communication Skills
2.Should be good team player
3.Should be able to work independently and under pressure
4.Should have good logical and analytical thinking
ļĀ Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Responsible for handling IT requirements from US based clients.
ļĀ Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Responsible for full-cycle recruiting: interview, offer, negotiation and closed candidates for assigned requisitions.
ļĀ Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Sourcing from Job Portals (Monster, Dice, Career builder, Yahoo Hot Jobs), Making job postings on the Job Portal.
ļĀ Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Well versed about US Terms like W2, C2C, 1099, US Visas, etc.
ļĀ Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Responsible to work on Contract, Permanent & C2H (Contract to Hire) positions.
ļĀ Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Responsible for Coordinating fulfillment of other formalities such as background check, drug test etc. leading to joining post placement.
ļĀ Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Responsible for achieving a good conversion ratio of submittals into interview and placement.
ļĀ Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Responsible for Strategy Development process which includes understanding client requirements & mapping the relevant targets.
ļĀ Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Maintain close contact with candidates/Vendors/ recruiters/offshore team.
ļĀ Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Updated about technologies of the Client requirements and knowledge of current IT trends.
Ā
- Product Manager at I4 / I5 level
- 1-3 yrs of PM experience
- 1-2 yrs of CPaaS or CCaaS experience
- Ā Has to know how to build and manage a PRD, UX, User Story, Backlog and Roadmap
Location: Noida
Roles and Responsibilities:
⢠Create product design on Salesforce.com platform using Classic Salesforce and Salesforce
Lightning.
⢠Good knowledge of Salesforce Lightning Framework.
⢠Build-in Salesforce plug-ins and connectors.
⢠Build/Enable complex customizations of the CRM application and Deployment in Salesforce
ecosystem.
⢠Build the code according to the Technical Specifications, Detailed Design, Maintainability, and
Coding and Efficiency standards.
⢠Must have Good Knowledge of Apex Triggers, Batch Classes and Schedulers.
⢠Must have Experience in Mentoring the People in Team.
⢠Integration using REST and SOAP.
⢠Experience in Salesforce Community cloud will be preferred.
⢠Experience in any Deployment Tool will be preferred.
⢠Client Communication capabilities will be appreciated
Candidate Profile:
⢠5+ years minimum of relevant Salesforce development experience.
⢠At least one Salesforce certification in these areas - Architect / App Builder / Platform
Developer.
⢠Should have good communication skills
⢠Should be B.E/B.Tech.
⢠Must be a Team Player.
⢠Should have leadership quality to manage a team, if required.
Perks/Benefits:
⢠Flexible working Hours
⢠Open work Culture
⢠Professional Development in the Workplace.

Firm grasp of the JavaScript and TypeScript or ClojureScript language and its nuances, including ES6+ syntax
Knowledge of functional or object-oriented programming
Ability to write well-documented, clean Javascript code
Rock solid at working with third-party dependencies and debugging dependency conflicts
Familiarity with native build tools, like XCode, Gradle Android Studio, IntelliJ
Understanding of REST APIs, the document request model, and offline storage
Experience with automated testing suites, like Jest or Mocha
Make sure to mention any other frameworks, libraries, or other technologies relevant to your project
List any education level or certification you may require

Someone who is having experience in field sales.
Work from office /Location - Goregaon East.
Designation- Business Development Manager.
Salary Negotiable as per experience .
Need immediate joiners.



