Account Executive

Company Profile

Geotrackers Mobile Resource Management Pvt. Ltd.

Geotrackers is a technology company offering end to end telematics solutions that help organisations manage their field resources more effectively, be they vehicles, assets or personnel. We provide GPS based vehicle tracking solutions and mobile solutions for field force management. Our solutions have gained in popularity owing to the multiple benefits that they offer, starting with increase in productivity of the field resources, reduction in costs of field operations, better customer service and better safety & security for man & material. All our solutions are cloud based, offered on the SaaS model. They are therefore easy to deploy and economical to use. Our primary targets are organisations with a sizeable fleet of vehicle or sales & service personnel, across industry sectors ranging from transport & logistics, to health, Hospitality, Education, Cement, BPO, Police & Government & many more.

Job Title: Customer Support Officer

Experience : 2-7 years

Job Description

● Set up network of service technicians pan-India for installation of GPS tracking devices on commercial vehicles

● Manage daily installation / post installation schedule for pan-India locations

● Co-Ordinate with customer team & field staff for schedule assignment

● Manage all customer facing correspondence on Email/Mobile/Whatsapp , regarding service requests

● Follow-up with customer within a 24hour period in regards to the initial phone call or email

● Ensure TAT between 24-48 hours for all service schedules for Pan-India locations.

● Raise repair invoices to customers

● Manage inventory of spares and consumables

● Manage logistics for supplying fresh spares to service technicians pan India

● Co-ordinate with service technicians for return of defective goods to Head Office

● Manage Ensure service technicians

● Conduct Training Sessions for technicians

● Support to field staff

● Generate Monthly failure report with analysis : Technician / Product / Model / Area wise

● Supervision and monitoring of repairs and trouble shooting of all the GPS devices.

● Handling Reports management in ERP

Desired Profile

● At least 2 years experience in managing network of service technicians for fitting of automotive electrical accessories at Pan-India locations

● Must have network of service technicians for fitting electrical accessories on atleast 100+ locations

● Computer Savvy

● Good Skills on Excel

● Strong Communication Skills

● Ability to diffuse volatile situations with professionalism and courtesy

● Capable of conducting root cause analysis of failures and devise breakdown solutions with minimum turnaround time.

● Excellent analytical and conflict resolving skills

● Willing to travel for purposes of hiring, training and managing service technicians.

Designation: Product Manager or Senior Product Manager :CPaaS

Job Summary:

The Product Manager will be responsible for overseeing the entire product lifecycle, from conception to

market launch. This role involves working closely with cross-functional teams, including sales, legal, and

regional teams, to develop and implement effective product strategies. The ideal candidate will have a

strong background in market research, competition analysis, and the ability to manage multiple projects

simultaneously.

Key Responsibilities:

 Define and communicate the product vision and strategy for the CPaaS offerings.

 Develop and maintain the product roadmap, ensuring alignment with company goals and

market demands.

 Conduct market research and competitive analysis to identify opportunities and threats.

 Collaborate with engineering teams to define product requirements and specifications.

 Prioritize product features and enhancements based on customer feedback, market trends, and

business goals.

 Manage the product development lifecycle from concept to launch, ensuring timely delivery and

high quality.

 Gather and analyze customer feedback to understand their needs and pain points.

 Stay informed about industry trends, emerging technologies, and competitor activities.

 Use data-driven insights to guide product decisions and improvements.

 Work closely with marketing to develop go-to-market strategies, including positioning,

messaging, and pricing.

 Collaborate with sales and customer support teams to ensure they are well-equipped to sell and

support the CPaaS products.

 Coordinate with legal and compliance teams to ensure product offerings meet regulatory

requirements.

 Define and track key performance indicators (KPIs) to measure product success.

 Analyze product performance and customer usage data to identify areas for improvement.

 Prepare regular reports and presentations for senior management on product performance and

strategic initiatives.

 Engage with customers to gather feedback and build relationships.

 Act as a product evangelist, representing the CPaaS products at industry events, conferences,

and customer meetings.

 Provide support and guidance to key customers during product adoption and integration.

Greetings !

This is Nivetha Shankar from People First Consultants.

We have great pleasure in sending this email from People First Consultants, a firm that specializes in Top Management placements for the last 25+ years.

Based out of Chennai we handle PAN INDIA assignments for clients in KPO, ITES, Banking, Research, Telecom, Pharmaceutical and IT clients.

Please get to know about us by visiting www.peoplefirst.co.in

We have a job opportunity for the role of "Senior HCM Program Manager" in one of the leading global IT professional firms.

Job Location: Chennai / Bangalore

Please find the below job description for the same,

• Should have deep functional knowledge especially in HCM core modules having done 4-6 implementations across industries.
• Has to understand best practices and can lead solutioning,
• Has good understanding of the tech involved.
• Speaks the HR lingo and can build confidence and trust among HR managers/CHRO
• Excellent communicator and leader
• 12-15 years of relevant experience with at least 6 in HCM implementation. Domain experience in HR function can be an advantage if in multinational organizations in any industry, or in evolved IT services companies.

Position: Senior Backend Developer: Ruby On Rails

At ReDesyn we’re building a creator economy PaaS that turns creators into creator-preneurs by enabling commerce & fan monetisation features for them in a creator super app! With 10k+ creators and 100,000+ customers, we're expanding our team & looking for experienced professionals to join us in Thane.

Details:-

Package: 15-18 LPA

Travel to Thane: Mandatory, Mon-Sat 10 am to 7 pm.

Work Experience: 3+ years

Joining: within 30-60 days

JD:-

ReDesyn is seeking a highly skilled senior Ruby on Rails Developer to join our dynamic team. As a Ruby on Rails Developer, you will play a crucial role in managing data interchange, maintaining our central database, and ensuring optimal server-side performance to meet front-end demands.

Responsibilities:

• Design, develop, and maintain efficient, reusable, and reliable Ruby code.
• Integrate data storage solutions seamlessly.
• Collaborate with front-end developers to integrate user-facing elements with server-side logic.
• Identify and resolve bottlenecks and bugs effectively.
• Contribute to code quality, organization, and automation efforts.

Requirements:

• 3-5 years of experience as a Ruby on Rails Developer or similar role, with software development and infrastructure knowledge as a plus.
• Proficiency in Ruby on Rails, along with standard libraries like RSpec and Devise.
• Strong grasp of Ruby syntax and its nuances.
• Solid understanding of object-oriented programming.
• Familiarity with server-side templating languages (e.g., Liquid, Slim).
• Knowledge of server-side CSS preprocessors.
• Basic understanding of front-end technologies, including JavaScript, HTML5, and CSS3.
• Familiarity with MVC, Mocking, ORM, and RESTful concepts.
• A passion for writing clean, readable Ruby code.
• Ability to integrate multiple data sources and databases into a cohesive system.
• Understanding of fundamental design principles for scalable applications.

If you are a talented Ruby on Rails Developer with a passion for building high-performance, responsive applications, we encourage you to apply. Join our team and be part of our exciting journey in building India's coolest pop culture creator super app.

UI/UX Designer - Magician

No Bad Designs No Dementors Only Magicians���‍

We believe there are few levers as powerful as design by which we can impact a product, a company or the world. We’re looking for a sorcerer extraordinaire who can ‘swish and flick’ their wand and create innovative designs.

What you’ll do:

• You will lead the design team, develop and conceptualize a comprehensive design strategy in collaboration with product managers and designers for the app.and play a major part in strengthening the design centered culture in the company.
• Produce high-quality and innovative design solutions through wireframes, visual and graphic designs, flow diagrams, storyboards, site maps, and prototypes.
• Identify and troubleshoot design problems across the app and come up with solutions using user-centric critical analysis.

Ideal candidate:

• 3+ years of experience in ui/ux design in product-first companies and have a strong portfolio and have expertise with design tools (e.g. Sketch, Figma, Illustrator, After Effects) to produce wireframes, high fidelity mockups and illustrations with attention to detail.
• You have a strong passion for designing innovative designs and setting the new bar for the design ecosystem
• You've weathered release cycles and know what details matter at each stage, how to motivate engineers to get the fit and finish right, how to translate insights from user studies into meaningful action, and what's most likely to go afoul at each stage. You can share several shining examples of real work you've shipped, and what you learned along the way.
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