Content Specialist (SaaS B2B)

Web Developer

Job Description

• The web developer will be responsible for providing full life-cycle development (design, coding, and testing) and maintenance of web-based system on Azure
• Candidate should have experience in GitHub, knowledge of DevOps is a plus
• Experienced in designing and implementing web portals, experience with DNN is a plus
• Ability to work with multiple languages including C#, ASP.Net, MVC, Javascript and related libraries, HTML, Complex SQL queries, CSS, BootStrap, JSON
• Experience in Agile project management methodology
• Developing and Delivering Excellent Web based solutions/portals/sites based on customer’s requirement within the stipulated timeline
• The candidate should be flexible to learn new technology and platform and should be creative, innovative for improvement ideas, detail oriented, diligent, and eager to learn and grow

Duties & Responsibilities:

• Understand how FTP server is setup for the site
• Understand business requirements to apply logic to integrate functionalities
• Identify and understand any technical bugs on the server, site, log files or modules and work on resolving the bugs
• Understand system/site technical requirements and suggest enhancements if applicable
• Designing, coding, unit Testing, and integration with Database
• Handle site deployment
• Designing, coding, debugging, technical problem solving, and writing Unit Test cases, etc.

Technical Expertise:

• ASP/ASP.NET/VB.NET/MVC/C#/SQL Server 2012+
• HTML, Javascript, Jquery, CSS, Bootstrap
• GitHub/DevOps, Azure
• Web API/ Web Services, Email Services

Skills and Abilities:

• Be able to work with diverse global teams and in an individual contributor role as needed
• Excellent English written and verbal communication skills (for local team and global stakeholders/team members)
• Strong task management skills including time management, and ability to manage multiple projects simultaneously
• Flexibility required to attend late evening meetings with global team members
• Attention to detail and delivering quality projects and knowledge assets

Job Summary:

We are seeking a highly organized and detail-oriented HR Business Partner & Payroll Specialist to join our dynamic team. This dual role is critical in aligning HR practices with business objectives while ensuring accurate and timely payroll processing. The ideal candidate will be a proactive and strategic thinker with strong interpersonal skills, a thorough understanding of HR principles, and expertise in payroll administration. This role requires a self-starter who can manage multiple priorities, build strong relationships with employees and stakeholders, and maintain the highest level of confidentiality.

Responsibilities:

HR Business Partnering:

●    Serve as a strategic HR partner to assigned business units or departments, understanding their goals and challenges and developing HR strategies to support their success.

●    Provide guidance and support to managers and employees on a wide range of HR matters, including employee relations, performance management, talent development, and organizational design.

●    Collaborate with management to identify and address employee performance issues, conduct investigations, and recommend appropriate disciplinary actions in accordance with company policy and legal requirements. 

●    Support the implementation of HR programs and initiatives, such as compensation and benefits, learning and development, and employee engagement programs.

●    Partner with the talent acquisition team to understand workforce planning needs and participate in the recruitment and onboarding processes.

●    Analyze HR metrics and trends to identify opportunities for improvement and develop data-driven solutions.

●    Stay up-to-date on relevant employment laws and regulations and ensure company policies and practices are compliant.

●    Facilitate organizational changes and support change management initiatives.

●    Act as an employee advocate, fostering a positive and productive work environment.

Payroll Administration:

●    Collect, review, and verify employee timekeeping data, ensuring compliance with company policies and applicable laws.

●    Calculate and process payroll adjustments, including new hires, terminations, promotions, leaves of absence, and retro payments.

●    Administer employee benefits programs related to payroll, such as deductions for health insurance, retirement plans, and other voluntary benefits.

●    Prepare and submit statutory payroll reports and filings (e.g., PF, ESI, TDS, Professional Tax, etc.) in compliance with local and national regulations.

●    Reconcile payroll data with general ledger accounts and resolve any discrepancies.

●    Respond to employee inquiries related to payroll, benefits, and tax-related matters in a timely and professional manner.

●    Maintain accurate and confidential payroll records and documentation.

●    Participate in the implementation and maintenance of payroll systems and software.

Qualifications:

●    Bachelor's degree in Human Resources, Business Administration, or a related field. A Master's degree in HR is a plus.

●    3+ years of progressive HR experience, with a significant portion in HR Business Partnering and payroll administration.

●    Strong understanding of HR principles, practices, and employment laws.

●    Proven experience in managing the full payroll cycle and familiarity with relevant payroll software and systems.

●    Excellent analytical and problem-solving skills with a strong attention to detail and accuracy.

●    Exceptional communication, interpersonal, and relationship-building skills.

●    Ability to handle sensitive and confidential information with discretion and integrity. 

●    Strong organizational and time management skills with the ability to prioritize tasks and meet deadlines.

●    Proficiency in MS Office Suite (Word, Excel, PowerPoint). 

Preferred Qualifications:

●    Familiarity with HRIS systems (e.g., Greythr & Zoho)

●    Experience in developing and implementing HR policies and procedures.

Key Responsibilities:

1. Customer Outreach & Relationship Management:

• Make outbound calls to potential and existing clients to inform them about the company's services, products, and offers.
• Assist customers with inquiries related to trading, investment products, depository services, etc.
• Provide timely updates and information to clients about the stock market and their portfolio.
• Follow up with leads and ensure customer satisfaction, encouraging long-term client relationships.

1. Product Information and Advisory:

• Explain different financial products, including equity, commodities, mutual funds, and more.
• Help customers understand stock market trends, investment strategies, and opportunities to increase their portfolio value.

1. Lead Generation:

• Generate quality leads by identifying potential clients and following up with them to convert into active traders and investors.
• Maintain an accurate database of clients and prospects.

1. Sales Support:

• Assist in the execution of sales campaigns, including promotions and offers.
• Track client interactions, sales activities, and report progress regularly.

1. Problem Resolution:

• Address customer concerns, complaints, or issues related to trading accounts, transactions, or market activities.
• Ensure timely resolution to enhance customer satisfaction and trust.

1. Compliance and Reporting:

• Adhere to company policies, regulatory guidelines, and compliance procedures while making calls and handling client accounts.
• Maintain detailed records of interactions and sales activities.

Requirements:

• Educational Qualification: Graduate (preferably in Finance, Commerce, or related field).
• Experience: 1-2 years in a telecalling or customer support role, preferably within the financial services industry (stock broking, mutual funds, etc.).

We are looking for a Smart Product Marketer Intern or Consultant who can own the marketing responsibilities for our software products.

1. Marketing skills

• Drafting Marketing Plans,
• Growth Hacking
• A/B testing
• Landing page creation(HTML)
• Content Creation
• Understanding Google Analytics
• Google Ads.

2. Content

• Emails
• Content for Website
• App Store
• PlayStore
• SEO

1. Take the product to new heights to increase our revenue.
2. Understanding the competitors, market, user problems, customer requirements, market trends.
3. Collect and analyze data and create reports to help assess the right moves to capture the target market.
4. Assist the assigned Manager and the team.

5. Brainstorm ideas with the team for planning the right strategy for the Product.

Spacenos is the fastest-growing start-up which is innovating in the finance, edtech and marketing domain since 2015 and won multiple awards and recognitions from more than 40+ MNCs and Fortune 500 companies. Our Clients are based out of the U.S.A and Australia. We are funded & Supported by Government of Karnataka, Angel Investors and International Grants.

1. Apply for your CV and past work to be reviewed.
2. Receive a telephonic interview or assessment upon filling the final step form.
3. Receive offer letter if selected.

Our hiring process takes less than 24 hours from the time you receive the Final Step form.

Validity: Up to Dec 2023

- Apply soon, the earliest applicant would be preferred over the late applicants.

We’re looking for a highly skilled customer service representative to join our team, managing inbound and outbound phone calls, email requests, and face to face interaction with a friendly, helpful approach. The ideal candidate is a quick learner who can think on their feet and resolve any issues that come up with our customer-first business mentality. He or she is also experienced with sales, as the opportunity to promote company products and services may arise. The most successful representatives have the communication and interpersonal skills needed to provide support, answer questions, and resolve issues in an efficient manner. Serving as the voice and face of our company, he or she will be integral to reinforcing our reputation for exceptional customer service.

Objectives of this Role

• Manage a large volume of inbound and outbound calls, emails, and chats with knowledge and efficiency
• Identify and address customer needs with a goal of complete satisfaction
• Provide expert answers to questions about products, pricing, and availability, while presenting the value of our portfolio of products to customers
• Meet customer service department sales targets, generating sales leads when opportunities arise

Skills and Qualifications

• Successful experience in a corporate environment
• Strong communication skills, including active listening and clear articulation
• Ability to solve problems and alleviate conflicts or escalate tactifully
• Ability to multitask, manage time, and prioritize
• Able to work individually and as a team

• Bachelor’s Degree in Computer Science or related field
• 3-5 years’ web development experience required
•  Experience on React js , Angular js and Vue js.
• Proficiency with AngularJS an asset
• Strong knowledge of web development tools and programming languages