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Job Title: Business Development Manager
Location: Bangalore
Company Profile
SignDesk is a workflow automation and documentation product aimed at assisting businesses
in digitizing and automating their documentation processes. We call it paperless Nirvana!
SignDesk’s products constitute an end-to-end documentation system designed to digitize and
streamline paper-based processes. Our product catalog currently includes
● A Video KYC onboarding solution leveraged with ML and AI techniques.
● A digital stamping & franking product for real-time online stamp duty payment.
● An eSign workflow solution offering both Aadhaar eSign & digital signatures.
● An eMandate product to automate recurring payments through eNACH which also supports
Aadhaar eSign-based mandates.
● A Smart contract lifecycle management via automated document creation, Online negotiation,
paper-free execution & centralized storage
About the Role
Responsible for overseeing an existing customer base and a new sales territory, and discovering
new business opportunities, including new markets, growth areas, trends, customers,
partnerships, products, and services, or new ways of reaching existing markets.
Job Responsibilities:
● Build long-term relationships with new and existing customers.
● Conduct research to identify prospects and build on existing relationships.
● To meet sales targets at an individual and company level.
● Ensure closure of all legal, technical, and compliance-related documentation with
reference to particular accounts handled.
● Keep records of sales, revenue, and invoices, and help the finance team in the collection
of invoices wherever payment is due.
● Develop and guide entry-level staff into valuable salespeople.
Requirements:
● Must have proven working experience as a Business Development resource.
● Proven sales track record with target achievements.
● Good knowledge of Microsoft Excel & Powerpoint
● Ability to build rapport and have good negotiation skills.
● Time management, planning, and multitasking
● Have an obsession with being data-driven, highly analytical, should be a structured
thinker
● Sales experience in SAAS is preferred.
We are seeking an experienced Business Evangelist with technical sales experience to join our Enterprise Sales team. As
a Business Evangelist, you will be responsible for identifying and developing new business opportunities, and solution
showcase, managing existing accounts and building long-term relationships with prospects & customers.
Only Female candidates
Location - Chennai
Key Responsibilities:
1. Develop and implement sales strategies to achieve revenue targets and drive business growth.
2. Build and maintain strong relationships with key decision-makers and influencers within target accounts.
3. Identify and qualify new business opportunities through lead generation, and referrals.
4. Conduct high-level solution presentations and demonstrations to prospects and customers.
5. Provide accurate and timely sales forecasts, account plans, and reports.
6. Collaborate with marketing, engineering, and product management teams to ensure customer satisfaction and
success.
7. Attend industry events and conferences to stay up-to-date on market trends and competition.
Requirements:
1. Master’s degree in Business, Marketing, or a related field.
2. Minimum of 5 years of enterprise technical sales experience in SaaS, Software or Cyber Security organisations.
3. Proven track record of achieving sales targets and driving revenue growth.
4. Excellent communication and interpersonal skills.
5. Ability to build and maintain relationships with key decision-makers and influencers.
6. Ability to work independently and as part of a team in a fast-paced, dynamic environment.
PHP
Laravel
CodeIgniter
HTML/CSSCompany - Tekclan Software Solutions
Position – PHP Developer
Experience – Minimum 3 plus years or Very strong hands on technical expertise is a must
Location - Chennai
Responsibilities:
1. Individual contributor with 3+ years of experience in IT Industry.
2. Strong knowledge in PHP (Laravel), HTML, CSS, jQuery.
3. Good knowledge in creating & maintaining databases.
4. Should have knowledge in Rest API, JSON etc.,
5. Experience in creating WP Plugins, themes.
6. Customizing the existing plugins and themes.
7. Experience in Hosting and maintaining websites.
8. Experience in integrating JS libraries.
9. Added advantage for those who have prior working experience in SAAS products.
About us:
HappyFox is a software-as-a-service (SaaS) support platform. We offer an enterprise-grade help desk ticketing system and intuitively designed live chat software.
We serve over 12,000 companies in 70+ countries. HappyFox is used by companies that span across education, media, e-commerce, retail, information technology, manufacturing, non-profit, government and many other verticals that have an internal or external support function.
To know more, Visit! - https://www.happyfox.com/
A Senior Automation Test Engineer at HappyFox is an integral part of the QA team responsible to ensure product quality and integrity with a special focus on the development and execution of test automation.
Responsibilities:
- Owning the quality of any deliverables including new features and enhancements.
- Working closely with the product team in understanding the requirements and user workflow.
- Developing and executing test plans and test cases with a strong emphasis on using code to solve technical challenges and shorten the regression test cycle through automation.
- Performing automated API testing.
- Contributing to building of a Continuous Integration (CI) environment and ongoing process improvement activities.
- Identifying required improvements in the test and development processes; making contributions to our automation tools that address specific needs.
- Raising defects/bugs and tracking them till closure.
Requirements:
- Minimum 5 years of relevant experience in QA with at least 3 years of experience in automation.
- Expertise in Selenium tool for automation testing.
- Good understanding of the Agile software development methodology (Kanban or Scrum) and QA's role in it.
- Good knowledge of object-oriented programming, along with requisite coding and debugging skills.
- Design and development skills in Python and/or Java.
- Some knowledge of continuous integration practices.
- Excellent verbal and written communication skills.
- Experience working in SaaS based product company (optional)
- Knowledge of Performance / Load testing tool (optional)
- Experience working for a bootstrapped high-growth startup (optional)
PythonAbout us:
HappyFox is a software-as-a-service (SaaS) support platform. We offer an enterprise-grade help desk ticketing system and intuitively designed live chat software.
We serve over 12,000 companies in 70+ countries. HappyFox is used by companies that span across education, media, e-commerce, retail, information technology, manufacturing, non-profit, government and many other verticals that have an internal or external support function.
To know more, Visit! - https://www.happyfox.com/
We are looking for an Automation Test Engineer with a natural flair for solving complex problems and making life easier for others. You'd be a part of our dynamic QA team responsible for maintaining and enhancing the quality of our products.
Responsibilities:
- Owning the quality of any deliverables including new features and enhancements
- Working closely with the product team in understanding the requirements and user workflow
- Writing highly efficient manual test cases and performing functional, ad-hoc and regression testing
- Designing, developing and executing automation test scripts
- Raising defects/bugs and tracking them till closure
Requirements:
- Bachelor's degree in engineering/IT/computer science or related field
- 2-4 years of relevant work experience in software testing
- Professional automation QA experience, using Selenium Webdriver with Python and/or Java
- Experience in using a defect tracking system to report, track and resolve defects
- Good understanding of the Agile software development methodology (Kanban or Scrum)
- Passion for software quality assurance, problem detection and analysis
- Experience working in SaaS based product company (optional)
- Worked for a bootstrapped high-growth startup (optional)
All Time Design is looking for Business Development Manager. The ideal candidate will have a track record of new business pipeline generation over the phone within an Enterprise capacity and the ability to close opportunities directly.
Job responsibilities include but are not limited to:
- Growing revenue via prospecting, qualifying, selling, and closing client accounts
- Meeting Quarterly & Annual Revenue Targets
- Managing perspective client relationships through all phases of the sales cycle
- Providing a consultative solutions sales process to prospects
- Conducting one-on-one and group sales presentations
- Calling to establish new opportunities
- Tracking customer information, forecasts, and reports
- Developing and maintaining prospect and customer lists based on strategic marketing data and other sources for sales leads
Requirements:
- Must have experience in SaaS/ Tech/ IT companies.
- 2+ years of sales experience focused on growing existing business or new business
- Large account management or project management experience
- Proven track record for closing large and mid-size companies
- Ability to adapt, overcome objections, and learn complex solutions
- Strong time management skills
- Create new business opportunities through in-depth conversations and relationship building
- Proven track record of growing business from an established client base
- Strong time management skills
- Consistent and documented track record for achieving monthly/quarterly/annual target metrics
- Strong oral and written communication skills are a must
- Ability to work in a fast-paced, team environment with revenue deadlines
- Working knowledge of computer applications such as Microsoft Office
- Must have knowledge of CRM
Key Responsibilities
- School sales : Primary responsibility is to sell to schools and bring them onboard o Tie up with schools and onboard them so that we can offer the the comapny plan to the parents in the school
- Negotiate and get into commercial agreements with schools o Upsell our other payment products in the schools
- Stakeholder Management in Schools:
- Enable the company to liaison with the schools tied up with, for close to everything from meeting the parents, doing events etc.
- Forge a strong relationship with the school management and principal and be their first port of call on anything to do with finances
- Team Building- Build a high quality sales team and lead it in that city
🔎 What are we looking for?
- Self-starter with a high sense of ownership → Comfortable to work with minimal supervision and do sales independently
- Ability to drive sales and closures → Have the capability to do standalone meetings with school management and drive closures
- Hungry to learn and grow → Passion to learn & be a better version of oneself; motivated to succeed
- Bias for action → Have the temperament to experiment and execute in uncertainty
- Hustler → Ability to generate resources to solve a problem
- Intellectual honesty → Always seeking and presenting truth irrespective of personal POV or beliefs
- Mission-oriented → Deeply care about delivering value and making an impact on customer’s lives
📃Desired Qualifications
- 3+ years of doing b2b sales
- Entrepreneurial mindset - the ability to be able to crack school deals independently and work to get tangible results without too much handholding
- Willingness to be on the ground most of the time and doing field sales
- Relevant experience of selling to schools is desirable but not a requirement
Benefits
- Becoming a part of the early core team
- Competitive salary plus ESOPs
- Work with colleagues from strong backgrounds & hungry to succeed
- Opportunity to interact with and learn from high-pedigree investors & mentors - o VCs: Elevation Capital (erstwhile SAIF Partners), Matrix Partners
- o Select angel investors: Kunal Shah, Nithin Kamat, Amit Ranjan
- Play an integral role in new business pitches and hold responsibility for the effective on-boarding of new clients and operate as the lead point of contact for any and all matters specific to your customers
- Develop a trusted advisory relationship with key accounts, customer stakeholders and executive sponsors
- Provide strategic pre sales support for sales activities including needs analysis, data review, product demonstrations and other general sales support
- Mine the existing accounts for new business possibilities and utilizing available resources to drive account retention and growth
- Proactively assess, clarify, and validate customer needs on an ongoing basis and document as SOW
- Work cross-functionally with business development, marketing, product, technology and finance teams to ensure the timely and successful delivery of the solutions per to customer needs
- Analyze latest marketing trends using CRM and analytics tools and tracking industry activities and providing valuable inputs for fine-tuning marketing strategies.
Responsibilities
- Educating customers about our business solutions.
- Presenting product to prospective clients.
- Negotiate agreements and keep records of sales and data.
- Closing customer contracts and generating new sales.
- Using automation tools to track progress and report goals.
- Analyzing consumer needs and developing innovative solutions.
- Remain in regular contact with your clients to understand and meet their needs.
Qualifications
- Strong interpersonal skills. Must be able to negotiate and problem-solve.
- Knowledge of current marketing and advertising trends and best practices.
- Strong leadership and decision-making skills.
- Demonstrable business acumen and a deep understanding of business sales processes.
- Proven experience as an Account Executive, or similar sales/customer service role
- Knowledge of market research, sales and negotiating principles
- Excellent communication/presentation skills and ability to build relationships
- Organizational and time-management skills
- Enthusiastic and passionate
- 2+ years experience
Why should you join us?
We at Fieldproxy provide more than just a startup experience. Some of the perks you will be getting include:
- Competitive Salary
- Company-paid Health Insurance
- Friendly and supportive work culture
- Other perks such as free snacks and an informal dress code
Skills:- Customer Relationship Management (CRM), Account Management, Key account management and Sales
About the role:
Outplay is looking for a motivated and talented Sales Development Representative to join our growing team. We’re looking for energetic, tech-savvy SDRs to join our fast-growing team. As part of the Outplay sales team, you will become a subject matter expert and advise new clients on sales best practices, technology, and process.
US Shift Only (6 PM - 3:30 AM) - Onsite (Chennai)
Responsibilities:
- Represent our company’s products and services - starting with a comprehensive understanding and leading to consumer research to identify how our solutions meet needs.
- Generate leads and build relationships by nurturing warm prospects and finding new potential sales outlets.
- Manage and maintain a pipeline of interested prospects and engage sales executives for the next steps.
- Utilize cold calling, and email to generate new sales opportunities.
- Build long-term trusting relationships with prospects to qualify leads as sales opportunities
- Proactively seek new business opportunities in the market.
We are looking for someone who has:
- 1-2 years experience in a Sales role and are eager to learn to become a great seller.
- Active on LinkedIn.
- Strong understanding of Sales and lead development best practices
- Proven ability to perform successfully given low oversight and limited process
- 100% reliable and detail-oriented. A drive to execute flawlessly.
- A positive can-do attitude and tireless work ethic. Driven and self-sufficient.
- Must live and breathe startups with broad responsibilities, crazy busy, dynamic environment, lots of responsibility, and lots of fun
Benefits:
- Flexible work hours - We believe mental health is way more important than a 9-5 job.
- Health Insurance - We are a family, and we take care of each other - we provide medical insurance coverage to all employees and their family members. We also provide an additional benefit of doctor consultation.
- Workstation and Internet Allowances.
- Annual company retreat - we work hard, and we party harder.
- City meet-ups- You work with your team members in the mornings and party in the evenings.
- Safe space to innovate and experiment.
- Steady career growth and job security.
Primary Responsibilities
- Support enterprise account executives with solution selling into prospect account base
- Conducting in-depth product demonstrations of our solutions
- Presenting the products at events, conferences, seminars and webinars
- Partner with sales executives to plan, prepare and execute on strategic deals involving complex sales cycles
- Model the financial business case and ROI associated with each sales opportunity
- Successfully match customer pain/requirements to proposed solutions
- Create and deliver powerful presentations and demos that clearly communicate the uniqueness of the value proposition
- Manage all technical aspects of RFP / RFI responses
- Effectively communicate client needs to Customer Success team during handover as well as to Product and Product Marketing teams for future product enhancements
- Collect and document competitive intelligence
- Work closely with Account Managers to plan expansion within strategic accounts
Requirements - Proven work experience as a Sales Engineer at a B2B SaaS company, preferably in the cloud infrastructure domain
- Creativity to approach sales and build customer relationships in ground-breaking new ways
- Excellent written and oral communication skills
- Excellent organizational skills and a keen eye for detail
- Deeply data-driven with a growth mindset
- Negotiation and social problem-solving skills
- Ability to work in a complex sales environment and multitask
- Proven track record selling complex enterprise solutions
- Ability to forge strong, long-lasting relationships with senior executives
- Ability to creatively explain and present complex concepts in an easy to understand manner
- Solid technical background with understanding and/or hands-on experience in cloud technologies (Such as AWS and/or Azure and/or GCP, Automation, Orchestration, CI/CD tools, Scripting etc.)
- Excellent presentation and creativity skills
- Willingness to travel as needed
- BA/BS degree or equivalent
Responsibilities:
• Educating customers about our business solutions.
• Presenting product to prospective clients.
• Negotiate agreements and keep records of sales and data.
• Closing customer contracts and generating new sales.
• Using automation tools to track progress and report goals.
• Analyzing consumer needs and developing innovative solutions.
• Remain in regular contact with your clients to understand and meet their needs.
Qualifications:
•Experience in the field of Saas
Strong interpersonal skills. Must be able to negotiate and problem-solve.
• Knowledge of current marketing and advertising trends and best practices.
• Strong leadership and decision-making skills.
• Demonstrable business acumen and a deep understanding of business sales processes.
• Proven experience as an Account Executive, or similar sales/customer service role
• Knowledge of market research, sales and negotiating principles
• Excellent communication/presentation skills and ability to build relationships
• Organizational and time-management skills
• Enthusiastic and passionate
Why should you join us?
We at Fieldproxy provide more than just a startup experience. Some of the perks you will be getting include:
1. Competitive Salary
2. Company paid Health Insurance
3. Friendly and supportive work culture
4. Other perks such as free snacks and an informal dress code
- Developing sales strategies to draw in potential buyers or to solicit new potential customers.
- Initiating contact with potential customers through cold-calling or responding to inquiries generated from advertisements.
- Creating relationships with customers to identify their potential needs and qualify their interests and viability to drive sales.
- Presenting product information to customers once you have identified their needs.
- Moving solid leads through the marketing funnel, connecting them to a salesperson, and arranging in-person meetings, emails, or phone calls.
- Following up with potential customers who expressed interest but did not purchase any goods or services.
- Performing regular follow-up calls or emails and facilitating communication with existing customers to ensure their satisfaction and identify new potential needs.
- Collaborating with sales executives to ensure the company's goals and targets are met.
BASIC QUALIFICATIONS
- BS level technical degree or equivalent professional
- Skills to represent AWS ProServe well within the customer’s environment and drive discussions with senior personnel regarding trade-offs, best practices, project management and risk mitigation
- Demonstrated ability to think strategically about business, product, and technical challenges
- ·Highly technical and analytical, possessing 15 or more years of IT implementation experience
- ·Proven experience with software development life cycle (SDLC) and agile/iterative methodologies required
- Hands on experience in infrastructure implementation
- Automation skills python, powershell knowledgeand cloud formation template
- Strong experience in Architecture, designing and migrating applications on the AWS platform
- Experience with IT compliance and risk management requirements (eg. security, privacy, SOX, HIPPA etc.)
- Experience working with customers, partners or third-party developers
- Strong verbal and written communications skills and ability to lead effectively across organizations
PREFERRED QUALIFICATIONS
o Demonstrated success as a Cloud Infrastructure architect or consultant working with various platforms
o Experience architecting highly available systems that utilize load balancing, horizontal scalability and high availability
o Cloud certifications
o Good exposure to Agile software development and DevOps practices such as Infrastructure as Code (IaC), Continuous Integration and automated deployment
o Presenting at public events such as technology conferences, hackathons, blogging, writing on technical forums, etc.
NodeJS (Node.js)
MongoDBWe are looking for a Backend Developer to join our team to build the first-of-its-kind product in the space - and we are looking for out-of-the-box thinkers with the original thought process and lateral thinking. The code you ship will be used by thousands of users every day helping them get their work done. You will join a young, dynamic and fast-paced environment, and work with cross-functional teams to design, build, and roll out products that deliver the company's vision and strategy.
Responsibilities :
- Backend development with Node.js, MongoDB and Typescript.
- Developing and testing flexible, scalable applications.
- Collaborate with Front end developers to produce optimum output.
- Think out of the box, discuss and implement your ideas over the phase.
Required skills :
- Strong knowledge in creating RESTFUL APIs(web service)
- Proficient understanding of code versioning tools: Git.
- Good knowledge of Docker & Shell scripting
- Basic knowledge of web fundamentals: HTML, CSS
- Experience in DevOps is an added advantage
JavaPythonMongoDB
Amazon Web Services (AWS)As a Technical Architect, you need to be
- Technology Expert
- Creative and self-driven
- Customer centric
- Visionary
- Comfortable operating in fast paced environment
You will closely work with Head of Product Engineering responsible for for the platform development, Chief Technology Officer driving the technology innovation, Software Development Leaders, Program Manager, SCRUM Masters, UX Designers
You will be responsible for
- Driving and defining the technical architecture of the Core SaaS platform
- Develop high-level technical specifications and design of the platform
- Define technical product roadmap to continuously enhance the platform.
- Communicate successfully all concepts and technical guidelines to development team
- Promotes and ensures use of appropriate techniques, methodologies and tools
- Bring in best of the class architectural practices in the platform
Your Qualifications
- 8 – 15 years of software product development experience, with majority of them is hands on experience developing in enterprise software product
- Experience in developing and hosting PaaS or SaaS based products/platform with hands on experience in multiple cloud platforms like AWS, Azure, Google Cloud and so on
- Experience developing enterprise- grade software products that can perform, scale, and integrate into a broad enterprise ecosystem
- Can mentor train existing team members on aspects of architecture, design and explain, document and elaborate architecture and design changes
- Strong background in architectural principles, patterns and anti-patterns
- Must have contributed to technology tools evaluation and technical proof of concept applications
- Should have experience in multiple tech-stacks including Data Analytics tech-stacks as well.
Testsigma is built to make test automation effortless. We are a fast-growing, product-based startup backed by leading global Investors like Accel, STRIVE and Marquee Angels.
We are the first open-source test automation platform built out of India and competing with global giants. With product-market fit and a terrific team, we’re poised to capture the global market for AI driven, cloud-based test automation platforms.
The ideal candidate will have strong creative skills and a portfolio of work which demonstrates their passion for illustrative design and typography. This candidate will have experiences in working with numerous different design platforms such as digital and print forms.
Job Description
As a technical writer, you will work on creating clear and concise guides for Testsigma customers, partners, and developers. You will be responsible for communicating complex information in an easily understood manner, without relying on jargon. Your role will involve collaborating with fellow writers and internal business partners (such as product managers, UI designers, and software development engineers) to strategize, participate in content development and quality governance efforts, and develop content for our ecosystem.
Responsibilities
- Builds high-quality, rich technical content in easy-to-understand plain, clear and simple language.
- Develops a solid understanding of the product to try, code, test out and also simulate user’s behavior for videos.
- Works with design, product, and engineering team to create great documentation for all Testsigma products
- Don’t shy away from setting up the IDEs and debugging a few lines of the code.
- Be comfortable with handling shifting priorities and pivoting when required.
- Review content in terms of logical flow and completeness of document.
- Standardize documentation process across the organization
Requirements
- 1 year of Dev/Testing/Automation experience
- Have an understanding of computer science or automation testing fundamentals.
- 2-4 years of experience in building technical documentation, API documents, or technical content for SaaS companies.
- Excellent skills in grammar, minimalist documentation design, and effective information architecture.
- Experience writing, editing, researching, and planning software documentation.
- Sound knowledge of version control (Git), software development lifecycle, DevOps(Jenkins), and testing practices.
- Comfortable with IDE’,, APIs, programming languages(any) to understand the concepts and convert to user understandable formats.
- Experience using the Linux shell
- Be a team player - work with our world-class engineers to come up with creative and elegant documentation to help users with complex problems.
Candidates from SAAS, Technology product background prefered.
Who are we?
YNOS is a next-generation funded startup founded by IIT Madras faculty and incubated at IIT Madras Incubation Cell. It is a digital platform for Entrepreneurs, Investors, Innovators and Eco-system enablers, providing actionable insights on the startup and investment landscape in India. We are passionate about solving tough problems using technology and data, making a difference.
The Opening
We are presently seeking our next enthusiastic, talented, and driven Business Development Manager to start right away. We'd want you to
● Be excited about building a next-generation intelligence platform
● Possess a can-do attitude and be open to new challenges
● Value working with a great team - self-assured, creative, and insightful
individuals who work together to achieve amazing things
● Be willing to explore, learn, and contribute new ideas to the platform,
thereby improving it
● Be high on self-belief and enthusiasm to work in a startup culture - small team, fast-paced work environment
If this is you, we'd love to hear from you!
As the Business Development Manager, you will
● Be responsible for achieving YNOS’s quarterly and yearly BD targets
● Actively prospect, generate leads through various networks, build
weekly/monthly pipeline, drive order wins, prepare sales forecasts, and adjust BD strategies to meet changing markets and competitive conditions.
● Have a “customer first” approach and ensure that internal collaboration is achieved to have satisfied clients.
● Be a strategic thinker with a broad perspective and, at the same time,
demonstrates an acute attention to detail and the ability to execute flawlessly.
● Prepare reports/trackers for the various activities involved in achieving the BD plan. Ensure adherence to achieving the sales plan and participate in review with the reporting manager.
Requirements
● Clear, concise, and effective oral and written communication skills
● Good interpersonal and relationship-building skills with the capability to
convert passive clients into a long-term business deal
● Strong operational discipline with an ability to log, track and analyze the
the success of business development initiatives
● Well organized, detail-oriented, and reliable with excellent time
management skills and an ability to meet deadlines
Work location & Job type
● Our office is located at IIT Madras Research Park, Chennai, Tamil Nadu, surrounded by the beautiful IITM Campus!
● Terms: This is a full-time position in our Chennai office with an initial training period of 6 months, followed by promotion as a Business Development Manager basis performance
Recruitment Process:
○ Round 1: Interested candidates are requested to record and share a
5-minute video resume introducing themselves to [email protected]
○ Round 2: Interview
- A/B testing various ideas.
- Analyzing the data and users’ feedback.
- Exchanging ideas/data/feedback with other departments (Product, marketing, top management) in order to present results and make the product more user-centric.
- Driving traffic to website, landing pages, social media pages
- Understanding conversion rate optimization (CRO) principles and hacks and being able to apply CRO hacks to any businesses.
- Working on a lean startup process.
- Working with the AARRR Sales Metrics (Acquisition – Activation – Retention – Referral - Revenue)
- Prioritizing growth channels.
- Optimizing channels in order to always improve the performance of the business.
- Scaling and Automating the growth processes.
Requirements
- Experience in SaaS marketing would be prefered
- Being data-driven and kind of a data-geek: clear understanding of data, analytics, metrics and statistics.
- Being social and understanding users’ behavior. Having great customer relations skills and being focus on customer experience
- Willing to learn.
- Having a startup mindset
This Noida based startup is disrupting the F&B industry by helping eateries increase their profit margin and saving time on labour.
Our client is a software-as-a-service(SaaS) startup that connects restaurants and suppliers by digitising the procurement process. It enables eateries to understand purchasing trends, auto-create purchase orders, anticipate stock out dates, set low-stock alerts, among others. The team also provides training to restaurant members on effectively using the solution. Founded by IIT Kanpur graduates, this new age venture already has more than 1,500 outlets registered on its platform and has helped restaurants reduce their operational costs by 8-10%. It also generates monthly transactions worth $1.3 million.
As a Business Development Manager, you will be responsible for identifying the leads, pitching products and services and maintaining a good relationship with clients.
What you will do:
- Acquiring new clients by pitching the company’s products/services via phone calls as well as in-person meeting.
- Demonstrating and presenting the company’s product (SAAS) to the clients.
- Following up on the generated leads to convert them into potential business for the company.
- Updating and maintaining data on a real-time basis for sales pipeline on CRM.
- Building and maintaining professional relationship with new potential clients and existing clients.
- Frequent travelling (local & outstation) to meet customers, go-to-market plans
- Tracking competition and building strategies to keep competitive edge.
Desired Candidate Profile
What you need to have:
- 2-5 years of B2B SAAS sales experience
- Proven ability to achieve targets
- Strong in building rapport with customers
- Excellent communication and negotiation skills
- Open for Frequent travelling (local & outstation)
- Good expertise in regional language
- Minimum 1 year experience in selling POS Billing Software that connects restaurants and suppliers
JavaAmazon Web Services (AWS)
Scala- Candidate Should have 5+ Years Of Experience in Core Java
- You will need strong development skills to work on and improve our Scala-based services, and be able to work together with senior teammates to create appropriate architectural design and ensure all aspects are appropriate to meet the business need.
- Excellent Functional Design and Functional Programming skills (more than 2 years of business experience in Scala and Java projects, respectively)
- Core skills in key supporting technologies and/or frameworks such as Play (AKKA) / Lagom
- Proven experience working in teams in the successful delivery of complex, performant and high quality products
- Excellent spoken and written communication skills
- Experience of SaaS (Software as a Service) environments
- Exposure to RESTful web APIs and a service oriented architecture
- Experience in Linux environments, Shell scripting etc
- Working with XML and JSON including parsing, asserting / matching and extracting
- Experience with Continuous Integration environments and build tools, including Terraform, Jenkins, Maven, Gradle and Ant
- Experience with messaging systems such as Apache Kafka, Amazon Kinesis, Amazon SQS and Rabbit MQ
- Experience working on Live platform SDKs such as Twilio, AWS Elemental
Java
C++Striim (pronounced “stream” with two i’s for integration and intelligence) was founded in 2012 with a simple goal of helping companies make data useful the instant it’s born.
Striim’s enterprise-grade, streaming integration with intelligence platform makes it easy to build continuous, streaming data pipelines – including change data capture (CDC) – to power real-time cloud integration, log correlation, edge processing, and streaming analytics.
Strong Core Java / C++ experience
· Excellent understanding of Logical ,Object-oriented design patterns, algorithms and data structures.
· Sound knowledge of application access methods including authentication mechanisms, API quota limits, as well as different endpoint REST, Java etc
· Strong exp in databases - not just a SQL Programmer but with knowledge of DB internals
· Sound knowledge of Cloud database available as service is plus (RDS, CloudSQL, Google BigQuery, Snowflake )
· Experience working in any cloud environment and microservices based architecture utilizing GCP, Kubernetes, Docker, CircleCI, Azure or similar technologies
· Experience in Application verticals such as ERP, CRM, Sales with applications such as Salesforce, Workday, SAP < Not Mandatory - added advantage >
· Experience in building distributed systems < Not Mandatory - added advantage >
· Expertise on Data warehouse < Not Mandatory - added advantage >
· Exp in developing & delivering product as SaaS i< Not Mandatory - added advantage
Vakilsearch is the leading Legal, Tax and Compliance (LTC) company in India. We are here to revolutionize the way business work with the Government. We are working on exciting and transformative products to revolutionize the LTC space. At Vakilsearch, we believe the future of legal in India lies in great products.
If you're passionate about real change, love building products and are curious about marketing and the overall customer experience, this is for you.
The product manager (PM) will manage the direction and market delivery of existing products and identifying new products, product features, product strategy, and relevant services.
The PM will be responsible for delivering successful products to market in support of the company’s financial and strategic objectives, and advise the features of releases and release timing.In This Job, You Will:
- Work with Senior Engineers across multiple teams and business stakeholders to design and build highly available and scalable systems
- Use Lean Software Development processes such as Agile, Scrum, and Kanban
- Drive strategic upward product communications internally and externally
- Drive alignment on product features, business metrics, and business strategies
- Work and collaborate effectively with tech teams and launch to production
- Understand business context to decisions made within and across the organization
This Role Might Be for You If:
- You have experience in owning a suite of products and defining long-term product strategy and vision
- You possess strong business acumen with strategic, analytical, and critical thinking
- You understand technical software development life cycle and have knowledge on how to drive teams towards business solutions
- You excel in owning and driving the development of technical products
- You drive strategic product communications across organizations providing clarity in decisions
Responsibilities and Accountabilities:
- Translate business strategy into product strategy.
- Understanding user needs, knowing the difference between ‘wants’ and ‘needs’ and
converting these into Products. - Own the product roadmap and execute product strategy.
- Collect, manage and maintain traceability of requirements from all stakeholders across product releases.
- Write requirements – typically as user stories and epics.
- Maintain and prioritize the product backlog.
- Track releases.
- Building lean and agile Products, know how to accurately test hypotheses in the
lightest way possible and be comfortable using lean UX techniques. - Driving new features forward in weekly sprints.
- Balancing internal stakeholders’ requests & bugs.
- Monitor, report and improve product performance.
- Participate in scrum meetings, planning, reviews and retrospectives.
- Support the development team with any questions they may have.
- Nature of Experience:
- Experience in Agile development.
- Proven track record bringing innovation to on-demand SaaS software.
- Should be able to work and remain calm even under pressure situations, and should be able to address and resolve any relevant issues.
- Should be able to work with a diverse range of people and communicate with them effectively.
- High levels of confidence, maturity, and competence are required.
- Length of Experience: 4 - 8 years.
- 4+ years in Software or Saas Industry with 4+ years in Product Management.
- Formal Agile Training
- Programming, UI/UX, or QA experience preferred.
- Experience in Legal Industry or Legal Technologies is an added advantage.
Machine Learning (ML)We are looking for an outstanding ML Architect (Deployments) with expertise in deploying Machine Learning solutions/models into production and scaling them to serve millions of customers. A candidate with an adaptable and productive working style which fits in a fast-moving environment.
Skills:
- 5+ years deploying Machine Learning pipelines in large enterprise production systems.
- Experience developing end to end ML solutions from business hypothesis to deployment / understanding the entirety of the ML development life cycle.
- Expert in modern software development practices; solid experience using source control management (CI/CD).
- Proficient in designing relevant architecture / microservices to fulfil application integration, model monitoring, training / re-training, model management, model deployment, model experimentation/development, alert mechanisms.
- Experience with public cloud platforms (Azure, AWS, GCP).
- Serverless services like lambda, azure functions, and/or cloud functions.
- Orchestration services like data factory, data pipeline, and/or data flow.
- Data science workbench/managed services like azure machine learning, sagemaker, and/or AI platform.
- Data warehouse services like snowflake, redshift, bigquery, azure sql dw, AWS Redshift.
- Distributed computing services like Pyspark, EMR, Databricks.
- Data storage services like cloud storage, S3, blob, S3 Glacier.
- Data visualization tools like Power BI, Tableau, Quicksight, and/or Qlik.
- Proven experience serving up predictive algorithms and analytics through batch and real-time APIs.
- Solid working experience with software engineers, data scientists, product owners, business analysts, project managers, and business stakeholders to design the holistic solution.
- Strong technical acumen around automated testing.
- Extensive background in statistical analysis and modeling (distributions, hypothesis testing, probability theory, etc.)
- Strong hands-on experience with statistical packages and ML libraries (e.g., Python scikit learn, Spark MLlib, etc.)
- Experience in effective data exploration and visualization (e.g., Excel, Power BI, Tableau, Qlik, etc.)
- Experience in developing and debugging in one or more of the languages Java, Python.
- Ability to work in cross functional teams.
- Apply Machine Learning techniques in production including, but not limited to, neuralnets, regression, decision trees, random forests, ensembles, SVM, Bayesian models, K-Means, etc.
Roles and Responsibilities:
Deploying ML models into production, and scaling them to serve millions of customers.
Technical solutioning skills with deep understanding of technical API integrations, AI / Data Science, BigData and public cloud architectures / deployments in a SaaS environment.
Strong stakeholder relationship management skills - able to influence and manage the expectations of senior executives.
Strong networking skills with the ability to build and maintain strong relationships with both business, operations and technology teams internally and externally.
Provide software design and programming support to projects.
Qualifications & Experience:
Engineering and post graduate candidates, preferably in Computer Science, from premier institutions with proven work experience as a Machine Learning Architect (Deployments) or a similar role for 5-7 years.
- Conceptualize the Product Strategy for the SaaS - Cyber Security Product
- Collaborate & work closely with Product Team. Understand the short term and long term needs of the business to build products that win in the market place
- Help prioritise the goals for the functional unit within the organization – for the teams individually and together
- Guide sales force to arrive at optimal team structure and composition. Ensure that the team are motivated towards work and are at their optimal productivity level
- Work with other business leaders & contribute positively to sales practices and standards within the company. Unlock opportunities for achieving sales efficiency across the organisational units
Key Responsibilities:
- Participate in building bouquet of products in the SaaS - Cyber Security Product space to drive leadership with the State of the art - Cyber Security Product in India
- Performance manage and coach the team to understand client needs and challenges, and to work in an agile manner to convert those into sales opportunities
- Work closely with the marketing and communications team to drive the constant drumbeat needed to build a leading brand in a challenging market
- Lead a sales team committed and passionate about On-boarding client partners with innovative security solutions
- Owning sales targets overall and within accounts. Developing and implementing strategic plan to achieve the same
- Build and maintain strong customer relationships and be a partner to customers to understand their needs and objectives
- Consistently achieve Revenue & P&L targets in line with team/organizational objectives
- Recruit and retain from scratch the end to end sales team required to successfully deliver the strategy and achieve market leadership in the shortest possible time frame
We are looking for a talented Content marketing manager to take full responsibility for our inbound marketing strategies including social media, blogs, and lead generation.
Our ideal candidate is a creative marketing professional, preferably with a writing background. You should be able to develop engaging content to attract and retain customers. For this position, it’s also essential to be up-to-date with new technologies and marketing trends.
Ultimately, you should be able to expand our company’s digital footprint and brand awareness.
Responsibilities
- Design content marketing strategies and set short-term goals
- Undertake content marketing initiatives to achieve business targets
- Collaborate with design and writing teams to produce high-quality content
- Develop editorial calendar, delegate tasks, and ensure deadlines are met
- Deliver engaging content on a regular basis and inspire team members
- Edit, proofread and improve the content
- Optimize content considering SEO and Google Analytics
- Analyze web traffic metrics
- Share content through various channels, ensuring a strong web presence
- Receive customer feedback and generate ideas to increase customer engagement
We are looking for a talented and competitive Sales Development Representative that thrives in a quick sales cycle environment. The successful candidate will play a fundamental role in achieving our ambitious customer acquisition and revenue growth objectives. You must be a pro at using Linkedin, Sales CRM, Email and comfortable making connections via Skype chats or calls every day.
Responsibilities:
- Learn & understand our products and our prospective clients well.
- Understand customer pain points, requirements and correlate Habitate solutions and customer requirements.
- Source new sales opportunities through outbound reach, cold emails, skype chats or phone calls, or anything to reach out to prospective customers.
- Respond, engage and qualify inbound leads and inquiries.
- Engage current users to expand awareness, educate, ask for referrals, identify new opportunities and develop account intelligence.
- Execute planned sales activities and develop a target list of high potential new customers.
- Resolve customer complaints regarding sales and services.
- Achieve monthly & quarterly quotas.
- Perform effective online demos to prospects.
- Manage customer queries.
Requirements:
- Exceptional communication skills, both oral and written, coupled with excellent listening skills and a positive and energetic phone presence.
- Ability to make focused efforts to close deals. The ideal candidate should be strategy-driven with a research-based approach.
- Proven sales development experience, preferably at an Internet startup or SaaS industry.
- Track record of over-achieving quota.
- Savvy with LinkedIn sales navigator, and CRM tools.
- Proficient with corporate productivity and web presentation tools.
- Ability to multitask, prioritize and manage time effectively
CC++We are looking networking professionals with the following skill set,
Experience :6+ years of experience in the networking domain
Key skills:
- Must have 6+ years of experience in C/C++ programming language.
- Knowledge of Go programming language and Python programming language is a big plus.
- Strong background in L4-L7 Internet Protocols TCP, HTTP, HTTP2, GRPC and HTTPS/SSL/TLS.
- Background in Internet security related products such as Web Application Firewalls, API Security Gateways, Reverse Proxies and Forward Proxies
- Proven knowledge of Linux kernel internals (process scheduler, memory management, etc.)
- Experience with eBPF is a plus.
- Hands-on experience in cloud architectures (SaaS, PaaS, IaaS, distributed systems) with continuous delivery
- Familiar with containerization solutions like Docker/Kubernetes etc.
- Familiar with server less technologies such as AWS Lambda.
- Exposure to machine learning technologies and distributed systems is a plus
CC++
Go Programming (Golang)Python- Must have 6+ years of experience in C/C++ programming language.
- Knowledge of Go programming language and Python programming language is a big plus.
- Strong background in L4-L7 Internet Protocols TCP, HTTP, HTTP2, GRPC and HTTPS/SSL/TLS.
- Background in Internet security related products such as Web Application Firewalls, API Security Gateways, Reverse Proxies and Forward Proxies
- Proven knowledge of Linux kernel internals (process scheduler, memory management, etc.)
- Experience with eBPF is a plus.
- Hands-on experience in cloud architectures (SaaS, PaaS, IaaS, distributed systems) with continuous delivery
- Familiar with containerization solutions like Docker/Kubernetes etc.
- Familiar with serverless technologies such as AWS Lambda.
- Exposure to machine learning technologies and distributed systems is a plus
- B.E/B.Tech/MS degree in Computer Science, or equivalent
JavaDeveloped in formal collaboration with the University of Cambridge in May 2000, HeyMath! is an Ed-Tech company whose mission is to Raise the Game in Maths for school systems around the world. We do this using technology to deliver engaging teaching methodologies and personalised learning paths for students. HeyMath! has been successfully adopted by CBSE schools since 2004, with positive outcomes for the entire ecosystem.
Check us out at www.heymath.com
We plan to work mainly from home in 2021 and the virtual office atmosphere is collegiate, informal and friendly, with small high-impact teams making a difference to customers.
What we are looking for:
• Experience in building and re-engineering cloud based solutions on AWS.
• Strong knowledge of Object Oriented Programming(OOPS) and design patterns is a must.
• Hands-on development on Spring MVC framework.
• Experience working on Java 8 or above.
• Must have very good knowledge of RDBMS such as MySQL and performance tuning of the same.
• Good knowledge of Javascript frameworks such as React JS.
• Exposure to server-side and client-side caching mechanisms.
• Basic understanding of proxy servers, load balancers and CDN.
• Ability to debug the applications and provide instant workable solutions.
• Experience working on Elastic Search / Kafka / Kubernetes or all is a nice to have.
Company:
GrowSmart SMB Solutions Private Limited - We are a fast-growing vertical SaaS company based in Chennai. Our all-in-one, vertical-focused ERP product - GrowSmart - is used by industry leaders all across India. We work with companies in the following verticals: HVAC, MEP, Medical Equipments, Industrial Equipments, System Integrators, Fitness Equipments, and the like. Our Website: https://growsmartsmb.com
Our Culture: Young, friendly, and flat team; respect for every individual; challenging work environment; larger responsibilities earlier in your career; freedom to innovate; commitment towards results; recognition for hard work; good work-life balance.
About the job: We are in the Scale-Up phase of our journey. We are looking for growth-orientated SDRs to join us and help scale our growth. We are focused on India and Asia. So, no night shifts.
Designation: Sales Development Representative
Experience: 1-3 years experience in an outbound SDR role in a B2B SaaS environment.
Key Responsibilities:
- Gain a clear understanding of the product, ICP, value proposition, and product positioning.
- Research, Identify, prospect, and qualify leads in assigned industry verticals.
- Generate SQLs through outbound campaigns - cold calling, email campaigns, LinkedIn.
- Consistently meet monthly targets for activities, demos, and SQLs.
- Experiment, measure, learn, and refine the outbound playbook.
- Maintain contacts/leads, activities in CRM
- Nurture leads through emailers, social media engagements.
Skills:
- Demonstrated expertise in prospecting and lead generation in B2B SaaS.
- Excellent verbal communication - English, Hindi (optional). Excellent email and written communication.
- Proven track record of prospecting via email, cold calling, and LinkedIn.
- Consultative sales - understand and clearly articulate value proposition to potential customers.
- Work with cross-functional teams to answer customer questions.
- Passionate, energetic, and persuasive
- Positive attitude and demonstrated ability to deal with rejections
- Strong analytical and reasoning skills. Ability to learn new concepts quickly.
Location: Chennai
Job Perks: Not a large team, so you have a wide scope for learning, performance, and growth. Modern and state of the art workplace at the heart of the city – Ashok Nagar. Competitive salary, uncapped variable pay. Excellent growth opportunity – can take up bigger responsibilities earlier in your career. Due recognition and appreciation for hard work. Medical insurance for self.
Field Sales, Revenue 💵 - PagarBook
(Temporary Fulltime)
About Pagarbook:
1. Employee Management at your Fingertips. PagarBook - India's Best Payroll
and Attendance
2. Management tool for Small & Medium Enterprises. Using PagarBook, a
business owner can maintain all the records of their employees digitally
and can get insights around the same.
3. PagarBook is free & easy to use employee management, work & payroll
management software app where you can manage all your staff and
employee’s attendance, record the work done by your staff and employees
and their salary, payments & advances can also be recorded in this app.
4. Sms & WhatsApp notification to employees and staff about payments,
bonuses, daily work, attendance & leaves.
5. The Sales would be done for premium desktop version of the application
6. Benefits of desktop application:
a. Better and Easier accessibility, also available on mobile web
b. Access to rich reports which gives you business knowledge, spend
c. Unlimited free upgrades for a year
About Sales team:
The field sales team at PagarBook is all about solving SME’s customer problems
and ensuring we deliver compelling value propositions.
On a typical day, the sales team:
● drives the adoption of a premium version of Pagarbook, sold at a
subscription fee per annum
● never-say-no attitude, and comes with a win-all attitude
● At the same time, a core ingredient of the DNA is customer empathy
● We should always ensure the customer is well informed of all the benefits of
the solution, before we close the sales.
Responsibilities and Duties of sales associate:
● You will pitch about PagarBook desktop solution on field to customers
● You will explain the benefits of PagarBook desktop solution to customers
○ Better and Easier accessibility, also available on mobile web
○ Access to rich reports which gives you business knowledge, spend
○ Unlimited free upgrades for a year
● The users can register on the desktop for a free trial for 7 days first
● Sales associate would convert the customer into a paid customer
Mandatory requirements:
● Having your own bike is a must
● Field sales experience is a must (telecom, FMCG and financial sales
experience adds more weightage)
● Local language knowledge in the city of operations is a must
● Graduation in any field is sufficient
Benefits:
● Targets based incentives (extremely attractive)
● Petrol allowance ~upto INR 3,000 (on actual bills)
● Initial job posting would be for 3 months - based on good performance,
conversion to full time employment would be granted
Key Areas of Responsibility (KRAs):
● Onboarding of Customers
○ Meet 30 new clients a day (tracked)
○ Get free trial enabled for 20 clients a day
○ Get 3 sales (paid customers, 10% conversion) per day -
non-negotiable output
● Retaining customer accounts
○ While we build new businesses, cross-selling would be key
○ Customers should keep using PagarBook desktop beyond 30 days of
activation
● Grow customer basket size
○ Identify key SME clusters in the city and prepare an acquisition plan
○ Go aggressive and acquire
● Business acumen & key skills
○ Strong knowledge on PagarBook sales process, services and product
○ Local Market and competition knowledge and clear articulation of
PagarBook advantages
○ Strong negotiation and influencing skills to create win-win
○ Give continuous feedback to internal teams to improve our
customer service level
Finally, remember, you are the PagarBook brand ambassador on the ground! All
the best.
Requirements for field sales - Phase 1 (50):
● South:
○ Bangalore - 5 Associates
○ Coimbatore - 5 Associates
Key Responsibilities:
- Research on the leads generated and nurture them
- Follow up, set up calls and demos
- Understand customer needs and create proposals
- Conduct competitive research
What we look for?
- Great communication skills
- Understanding of tech products and good analytical skills
- Familiar with email marketing, CRM, and social media tools.
- Experience in selling tech / Saas products (preferred)
Java
Ruby on Rails (ROR)Go Programming (Golang)Job Description :
Hiring for Staff Engineer (Back end) for a leading product based company at DLF IT Park, Chennai.
Skill Set :
- Strong Experience in any Programming language (Ruby, Go, Java, or other high-performance languages), Architecture, Design (HLD/LLD), Data structures, Algorithms, Hands-on Coding, Problem Solving, etc
- Experience in Web Technology is Must.
- Looking for candidates with good experience in product development.
- Candidates from product development companies will be preferred.
- Candidates willing to relocate/preferring Chennai can apply.
Responsibilities :
- Analyze and drive product requirements
- Architect and design product features for scale and maintainability
- Lead in the design, implementation, and deployment of successful systems and services
- Ensure the quality of architecture and design of systems
- Implement code with very high coverage of unit tests and component tests
- Perform design and code reviews
- Functionally decompose complex problems into simple, straight-forward solutions
- Fully and completely understand system interdependencies and limitations
- Possess expert knowledge in performance, security, scalability, architecture, and best practices
- Software development of high quality/availability core systems
- Cross-training peers and mentoring teammates
- Document HLD/LLD for easy knowledge sharing and future scaling
Must have :
- 8-12 years of experience designing, integrating and developing distributed applications in Ruby, Go, Java, or other high-performance languages
- Experience with cluster and container orchestration systems such as Docker, Mesos, Marathon, Salt or Kubernetes.
- Experience with Service design, systems engineering, API Design and versioning
- Understanding of Design Patterns, Serverless computing, cloud-first architecture, TDD, BDD, CI/CD, Integration Patterns
Good to have :
- Experience building distributed systems using Kafka. Strong grasp of fundamental concepts of Kafka, ZooKeeper and building producer and consumer applications using Kafka
- Familiarity writing and optimizing advanced SQL queries
- Good Linux/UNIX systems knowledge
- AWS compute and storage PaaS services. AWS certified solutions architect nice to have.
- Experience productionizing Machine Learning models
- Experience publishing technical papers in reputed conferences.
Job Description :
- This role is responsible for Implementation, one of the most critical phases in a client's life cycle.
- We are looking for an experienced and driven Director, Implementation who is responsible for applying expert knowledge of implementation and large project processes while providing strategic direction to minimize time to first value for all customers.
- As the Director, Implementation, you will manage a growing team and develop processes and procedures for enterprise implementations.
Responsibilities :
- Take proactive ownership of regional implementation health.
- Create scalable processes and definitive scope around implementation services
- Implement systematic processes for tracking and reporting on the implementation status
- Maintain a highly skilled team of Implementation Managers and manage team allocation to maximize resources and output
- Direct the activities of the implementation team to meet client needs and create successful partnerships
- Lead team to complete process analysis, design/redesign of multiple workflows and processes to ensure that they are customer-focused, consistent, effective and efficient and in compliance with company standards
- Develops and manages all deliverables needed for effective implementation to include but not limited to: detailed project plan/timeline, action log, meeting notes, process/procedures and forms documentation, etc.
- Own execution of the roll-out within the allotted implementation timeframe
- Full ownership and accountability of customer satisfaction and on-time delivery throughout the Implementation phase
- Provide support to Account Executives & Sales Engineers during the Sales cycle
- Ability to speak knowledgeably on all technical integration options available within an implementation
- Facilitate hand-off from Sales to Implementation
- Connect regularly with all team members and provide strategic guidance, feedback on performance, and remediate as needed
- Monitor the progress of each account at a deeper level
- Ensure all metrics are accurate and up-to-date
- Advocate customer needs/issues cross-departmentally
- Understand and manage escalations efficiently and appropriately
- First point of contact for all inquiries on project status from executive leadership
- Recognize risks and puts remediation plans in place, interfaces directly with clients escalates to exec level when needed
- Partner with global teams on solutions, process enforcement, and overall regional health
Qualifications :
- 15-18 years of experience working with global enterprise customers in software implementation or Project Management type role at a SaaS company
- 7-10 years experience in a supervisory or managerial role; People leadership of direct and indirect reports
- Bachelor's degree;
- Previous experience as a Manager, Implementation for enterprise software
- Proven track record of successful implementation with enterprise clients
- Highly developed project management skills
- Ability to influence and guide clients through complex implementations
- Strong leadership skills; ability to lead a group of diverse individuals in a high-performance team
- Demonstrated presentation and client-facing skills
- Superior presentation skills; experience with presenting to C-level Executives
- Experience in client services/operational roles and ability to effectively counsel clients and internal business partners
- Analytical skills to determine root causes and develop solutions
- Understanding of sales, marketing, client relations roles, and their interdependence
- Demonstrated ability to adapt to a fast-paced and changing the technical environment
- Self-starter seeks out challenges
- Flexible
Job Description :
- This role is responsible for Implementation, one of the most critical phases in a client's life cycle.
- We are looking for an experienced and driven Director, Implementation who is responsible for applying expert knowledge of implementation and large project processes while providing strategic direction to minimize time to first value for all customers.
- As the Director, Implementation, you will manage a growing team and develop processes and procedures for enterprise implementations.
Responsibilities :
- Take proactive ownership of regional implementation health.
- Create scalable processes and definitive scope around implementation services
- Implement systematic processes for tracking and reporting on the implementation status
- Maintain a highly skilled team of Implementation Managers and manage team allocation to maximize resources and output
- Direct the activities of the implementation team to meet client needs and create successful partnerships
- Lead team to complete process analysis, design/redesign of multiple workflows and processes to ensure that they are customer-focused, consistent, effective and efficient and in compliance with company standards
- Develops and manages all deliverables needed for effective implementation to include but not limited to: detailed project plan/timeline, action log, meeting notes, process/procedures and forms documentation, etc.
- Own execution of the roll-out within the allotted implementation timeframe
- Full ownership and accountability of customer satisfaction and on-time delivery throughout the Implementation phase
- Provide support to Account Executives & Sales Engineers during the Sales cycle
- Ability to speak knowledgeably on all technical integration options available within an implementation
- Facilitate hand-off from Sales to Implementation
- Connect regularly with all team members and provide strategic guidance, feedback on performance, and remediate as needed
- Monitor the progress of each account at a deeper level
- Ensure all metrics are accurate and up-to-date
- Advocate customer needs/issues cross-departmentally
- Understand and manage escalations efficiently and appropriately
- The first point of contact for all inquiries on project status from executive leadership
- Recognize risks and puts remediation plans in place, interfaces directly with clients escalates to exec level when needed
- Partner with global teams on solutions, process enforcement, and overall regional health
Qualifications :
- 15-18 years of experience working with global enterprise customers in software implementation or Project Management type role at a SaaS company
- 7-10 years experience in a supervisory or managerial role; People leadership of direct and indirect reports
- Bachelor's degree;
- Previous experience as a Manager, Implementation for enterprise software
- Proven track record of successful implementation with enterprise clients
- Highly developed project management skills
- Ability to influence and guide clients through complex implementations
- Strong leadership skills; ability to lead a group of diverse individuals in a high-performance team
- Demonstrated presentation and client-facing skills
- Superior presentation skills; experience with presenting to C-level Executives
- Experience in client services/operational roles and ability to effectively counsel clients and internal business partners
- Analytical skills to determine root causes and develop solutions
- Understanding of sales, marketing, client relations roles, and their interdependence
- Demonstrated ability to adapt to a fast-paced and changing the technical environment
- Self-starter seeks out challenges
- Flexible
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