Senior business manager b2b saas

Role & Responsibilities

We are hiring for a Product Manager who will -

• Own business outcomes, not just releases and contribute on strategy to execution path
• Define product direction from market and customer insight
• Set the bar for modern, AI-forward product craft
• Help transition from solution-led to product-led growth thinking
• This role requires structured thinking, commercial acumen, technical depth, and relentless execution.

What Will You Own -

1.Business Outcome Ownership-

You will own measurable business metrics such as:

• Product led growth mapped to business and revenue enablers
• Adoption and activation metrics
• Retention, NPS, and customer expansion
• Cross / upsell enablement via Product Strategy

2. Market & Competitive Intelligence-

• Build deep understanding of India and Global retail tech landscape
• Identify whitespace and defensible product moats
• Translate macro trends (AI, omnichannel, automation) into product advantage
• Shape 12–18 month strategic product direction aligned to market growth KPIs

3. Customer-Backwards Thinking-

• Lead structured discovery with customers
• Convert insights into scalable, repeatable product bets
• Protect long-term product integrity over short-term customizations

4. Product Craft & Execution Excellence-

• Translate strategy into crisp PRDs and solution briefs. We need PMs who will deliver prototypes not just PRDs
• Drive prioritization frameworks grounded in ROI and impact
• Exceptional product sense knowing when to prioritize speed and when to invest in foundational work
• Builder mindset with obsession for speed and constraint free thinking.

5. AI-Native Product Innovation-

• Identify opportunities to embed AI native solutions into product workflows
• Move beyond dashboards into automation & copilots that could add delight to customers
• Be obsessed to test and adopt all contemporary AI tools and technologies

6. Own the success post launch-

• Define success metrics and monitor product performance post launch
• Use data and analytics to make informed prioritization and continuous improvement.
• Equip sales, support and marketing so they can prepare their work and effectively communicate and win with customers

Ideal Candidate

• Strong Product Manager with relevant industry (ERP/POS/B2B SaaS in RetailTech) experience OR Top College MBA graduate with 2 years experience in product company
• Mandatory (Experience 1) – Must have 2+ years of hands-on experience in Product Management in B2B SaaS in Retail Tech Industry OR POS OR Supply-chain/Logistic-Tech OR Commerce / Omnichannel platforms.
• Mandatory (Experience 2) - Must have proven track record of driving measurable business impact, such as improvements in product adoption, revenue, retention, activation, or customer experience, rather than only delivering features.
• Mandatory (Experience 3) – Must demonstrate end-to-end product ownership, including product discovery, PRD creation, prioritization, launch, and post-launch performance tracking
• Mandatory (Stability) – Candidate should have worked minimum 1.5 years in each company
• Mandatory (Company) - Ecommerce / POS/ Retail Tech SaaS Companies
• Mandatory (Note): Top College MBA graduate with 2 years experience in product company will also work

 We are looking for enthusiastic and skilled professionals to join our team as Helpdesk Executives. The ideal candidates will have excellent communication and writing skills, proficiency in both voice and non-voice processes, and the ability to effectively manage SLAs. You will play a key role in handling escalations and providing timely, effective resolutions. Roles and Responsibilities: 1. Deliver exceptional client satisfaction by meeting service expectations. 2. Exhibit strong verbal and written communication skills. 3. Demonstrate proven problem-solving abilities. 4. Communicate fluently and professionally in English, Hindi, and Kannada (mandatory). 5. Meet SLAs and handle tasks efficiently under pressure. 6. Manage high-level escalations and provide timely resolutions. 7. Maintain detailed and accurate records of Google employees. 8. Collaborate effectively with team members and other stakeholders. 9. Adapt to and work efficiently in rotating shifts (including night shifts). Additional Skills: ● Convincing and negotiation skills. ● Strong written and spoken English communication. ● Ability to work under pressure and deliver results within deadlines. ● Flexibility to work in rotational and night shifts. ● Should be able to manage personal transportation (No travel compensation provided). ● Preferably male candidates. Qualifications: ● Graduate in any discipline. ● 2-4 years of relevant experience in customer service or a related field

Responsibilities:

• Develop and maintain mobile applications using React Native.
• Collaborate with cross-functional teams to define, design, and ship new features.
• Ensure the performance, quality, and responsiveness of applications.
• Identify and fix bugs and performance bottlenecks.
• Write clean, maintainable, and testable code.
• Integrate third-party APIs and libraries.
• Stay updated with the latest industry trends and technologies.

Required Skills:

• Proficiency in JavaScript and React.
• Experience with React Native and its ecosystem.
• Understanding of mobile app development (iOS and Android).
• Familiarity with RESTful APIs and integration.
• Knowledge of version control systems (e.g., Git).
• Problem-solving skills and attention to detail.

• Design, develop, implement, and maintain java application phases, code, and software.
• Conduct software analysis, programming, testing, and debugging, as well as recommending changes to improve the established processes.
• Transform requirements into stipulations and identify production and non-production application issues
• Competence and comfort using multiple frameworks (e.g. Spark, Storm, Hadoop, Angular 2/4/5, Spring Boot)
• Strong attention to detail with the ability to identify errors and make adjustments in a testing environment.

PREFERRED QUALIFICATION AND SKILLS:

In depth knowledge of VUE.JS

• In depth knowledge of HTML5 • In depth knowledge of CSS3 (Less, Sass, Stylus is a plus), knowledge of BEM methodology is preferred

• Detailed knowledge of JavaScript (ES2015 is a plus)

• Experience in any JS framework(Angular, React + Redux, Vue, etc.,) is must

• Understanding of Web Accessibility WCAG guidelines.

• Must be able to mentor and guide junior technical resources.

• One who is proactive and come forward with technology related initiatives. Motivated selfstarter.

 • Good Communication skills. English - Oral and Written.

Responsibilities:

• Configure and maintain Tableau Server Software Layer.
• In charge of system administration (includes site creation, server maintenance/upgrades/patches) and change management
• Monitor server activity/usage statistics to identify possible performance issues
• Carry out performance tuning of tableau server environment (clustering, load balancing)
• Create/Manage groups, workbooks and projects, database views, data sources and data connections.
• Proactively communicate with stakeholders to resolve issues and get work done
• Set up a governance process around Tableau dashboard processes.

Qualifications

• Bachelor's degree in computer science, business analytics or related field
• 3 or more years of professional experience as an administrator
• Experience in developing, configuring and administering Tableau Server.
• Ability to play with data and build reports / dashboards using Tableau
• Strong written and verbal communication skills

• In-depth knowledge in Core Python with Django building end to endapplications development.
• Experience in Web technologies-HTML, CSS, Javascript.

• Database - SQL Server/Postgres/ NoSQL database.
  
  
• Good understanding of Algorithms, data structures.
• Knowledge in ORM (Object Relational Mapper) libraries.
  
  
• Experience in integrating multiple data sources and databases into onesystem.
  
  
• Knowledge in REST / SOAP API
• Knowledge in version control tools like Git
• Experience with various cloud technologies.