Sales Executive (B2B SaaS)

Job Title : Lead – Monitoring

Experience : 8.5 to 14 Years

Location : Gurgaon, Sector 32 (Hybrid – 3 days office, 2 days WFH)

Work Mode : 5 Days Working

Department : Digital IT – Infrastructure & Services

Joining : Immediate to 15–20 days (Buyout option available)

Role Summary :

We are seeking a Lead – Monitoring professional to lead infrastructure, cloud (Azure/AWS), and synthetic monitoring initiatives.

The role demands deep expertise in observability tools, performance optimization, and proactive incident response, driving reliability across global systems.

This is a hands-on, non-admin role focused on engineering and automation, not infra administration.

Mandatory Skills :

Nagios, Microsoft SCOM, Site24x7, Azure/AWS cloud monitoring, performance analysis, incident response, Python/PowerShell scripting

Location Preference :

• Candidates from Delhi NCR preferred.
• Open to North India candidates willing to relocate to Gurgaon.
• Remote work is not available.

Key Responsibilities :

• Lead system performance monitoring using Nagios, Microsoft SCOM, Site24x7.
• Design and manage cloud & synthetic monitoring (Azure/AWS).
• Drive incident resolution and minimize downtimes.
• Build scalable, automated monitoring solutions (Python/PowerShell).
• Create and maintain dashboards, KPIs, reports.
• Collaborate across teams and lead monitoring practices.
• Mentor junior team members, ensuring knowledge sharing.

Good to Have :

• Certifications: ITIL Foundation, Microsoft Certified: Azure Administrator, Microsoft Certified: SCOM, CMP.
• Experience with cloud cost optimization, performance trend analysis.

Note :

• Admin-only profiles are not suitable.
• Strong Azure platform knowledge is essential.

We are looking for, Java Full stack Developer / Java Developer

Relevant Experience (In years):4+

Job Location: Mumbai

Skill: Java 8+, Spring Boot, Spring, Junit, MySQL, JSP, Servlet, JPA/Hibernate, REST Web service, SOAP web service, JQuery, Ajax, HTML, JS, JSON.

Role Category: Software Development

Education: BE / BTech in Any Specialization, MCA, BSC (IT)

Desired Competencies (Technical / Behavioral Competency)

Has experience working on Frontend technologies CSS, HTML, and JavaScript / JQuery

Hands-on experience of MYSQL Database.

Good verbal and written communication and collaboration skills to effectively communicate with both business and technical teams.

Comfortable working in a fast-paced, result-oriented environment.

Able to understand the requirement quickly and efficiently, should be able to work independently.

Significant Java Programming experience (in J2EE).

Prefer to have experience work with Agile Sprint and Scrum methodology.

Should be able to understand the requirements clearly and document the same whenever required.

Able to write reusable and scalable components and to build product aligned to platform architecture.

Follow coding guidelines and write efficient code.

Perform unit testing and preparation of unit test cases effectively.

Explore new technologies and carryout POCs

Willingness to explore and innovate new ideas with team members and appreciate individual inputs/ strengths

Good communication skills.

To support product and team with positive attitude and full dedication.

Responsibilities of senior java developer

• Every role comes with responsibilities and the employees have to justify those responsibilities. Following are some crucial responsibilities senior java developers entitled for.

• Senior Java developers have to analyze and assess the business needs of the client to find the best solution for the client. Overall strong analytical and problem-solving skills are highly important for this role.

• Senior Java Developer responsibilities include gathering system requirements, building application specification document, draw flow charts, design application architecture and implement modernised application design and testing features before release.

• You should have hands-on experience in developing software with agile or scrum methodologies and are ready to lead our junior developer's team.

• You should have an innovative thought process and creative thinking which can bring out of box and alternate way of system implementation.

• Ensure our applications must be secure and up-to-date.

• To interact with the customer and internal teams in Identifying and analyzing requirements for development purposes.

• To perform activities related to the creation of documents for client requirements.

• Prioritizing the task and executing tasks throughout the SDLC.

• Provide technical help to junior developers.

Immediate Joiners and willing to work from office should apply only

Android Job Description:

Experienced Android developer, to be a part of Digital Imaging Group to develop new set of complex features for Photoshop Express mobile application on Android. The  responsibility will include taking the product/components through entire life cycle from requirement analysis to delivery, adding multi-platform support, meeting the reliability and performance targets required .

Requirements:

·        Should have a strong understanding of Computer Science fundamentals.

·        Must have 2-10 years of software design and development experience, preferably in a product development environment.

·        Must have excellent working knowledge of Java/Kotlin and OO design/design patterns.

·        Strong Knowledge of  Android, JAVA and hands-on mobile application software development for Android platform.

.        Past Experience of working in C/C++ would be a plus.

·        Experience with computer Graphics and system performance analysis will be a strong plus.

·        Self-starter and goal-oriented with strong analytical and problem-solving skills.

·        Must be able to work cooperatively within a strong diverse technical community to expedite development tasks.

·        Must have excellent written and verbal skills.

·        Ability to write scalable and maintainable code

Roles and responsibilities:

• Execute tests, collect and analyze data and results, and identify trends and insights to achieve maximum ROI in paid search campaigns.
  
  
• Track, report, and analyze website analytics.

• Optimize copy and landing pages for search engine marketing.
  
  
• Perform ongoing keyword discovery, expansion and optimization.
  
  
• Research and implement search engine optimization recommendations.
  
  
• Research and analyze competitor advertising links.
  
  
• Develop and implement link building strategy.
  
  
• Work with the development team to ensure SEO best practices are properly implemented on newly developed code.
  
  
• Work with editorial and marketing teams to drive SEO in content creation and content programming.
  
  
• Recommend changes to website architecture, content, linking and other factors to improve SEO positions for target keywords.
  
  

Requirements and skills:

• Bachelor’s degree required.

• 1-2 years of experience in SEO marketing.

• Proven SEO experience.

• Proven SEM experience managing PPC campaigns across Google, Yahoo and Bing.
  
  
• Solid understanding of performance marketing, conversion, and online customer acquisition.
  
  
• In-depth experience with website analytics tools (e.g, Google Analytics, NetInsight, Omniture, WebTrends).
  
  
• Experience with bid management tools (e.g., Click Equations, Marin, Kenshoo, Search Ignite).
  
  
• Experience with A/B and multivariate experiments.
  
  
• Knowledge of ranking factors and search engine algorithms.
  
  
• Up-to-date with the latest trends and best practices in SEO. 

• Deploy company Application on customer public cloud and on-premise data centers
• Building Kubernetes based workflows for wide variety of use cases
• Document and Automate the deployment process for internal and external deployments
• Interacting with customers over call to deployment and debugging
• Deployment and Product Support

Desired Skills and Experience

• 4-6 years of experience in infrastructure development, or development and operations.
• Minimum 2+ years of experience in docker and kubernetes.
• Experience working with Docker and Kubernetes. Aware of Kubernetes Internals, Networking etc. Experience with Linux infrastructures tools.
• Good interpersonal skills and communication with all levels of management.
• Extensive experience in setting up Kubernetes on AWS, Azure etc.

Good to Have

• Familiarity with Big Data Tools like Hadoop, Spark.
• Experience with Java Application Debugging.
• Experience in monitoring tools like Prometheus, Grafana etc

Job Description

We are looking for a couple of awesome Product Support Engineers for our own software product Enpass password manager (www.enpass.io) which is being used by millions of end users worldwide and is available for iOS, Android, Windows, Mac, and Linux. It is a tech-oriented application, localized in 33 languages and has a vast and varied user-base, offering a wide scope of learning in every aspect of software testing and support.

This position requires well-rounded product support experience of 1 year. Further, it requires good command over specific OS internal settings, multitasking, mentoring, ability to assign and manage tasks for others and communication (written and oral) skills.

RESPONSIBILITIES

• Provide first, second and third tier (L1, L2, L3) product support via email, Social media, and our Forums.

• Researching, diagnosing, troubleshooting and identifying solutions to resolve customer issues in using Enpass.

• Monitoring application processes, application logs and taking appropriate resolution actions in case of failures.

• Ask customers targeted questions to quickly understand the root of the problem.

• Resolving all customer issues in a time bound manner. Comply with the SLA for issue resolution.

• Work closely with technical teams to investigate complex issues and enhance the quality of existing products.

• Document and follow-up of customer suggestions for continued improvements to Development Team.

• Provide daily metrics and reports on tickets; maintain the ticketing system and the tickets.

• Constantly Improve Product Knowledgebase to use internally and a FAQ.

• Work on improvement of customer's FAQ and User manual.

• Taking ownership of customer issues reported and seeing problems through to resolution.

SKILLS & QUALIFICATIONS

• Bachelors or Masters (Computer Science / Electronics / Electrical / IT / Computer Applications / Software Engineering).

• 1 to 2 years of related work experience required. Previous product support experience from a tech-oriented software product is a plus.

• Technically sound and well versed in working with different cloud services, OS configurations & settings, networking basics and in-outs of software operations.

• Knowledge of SQL, XML, JSON is a plus.

• Ability to troubleshoot the cause of technical problem in using software.

• Good interpersonal skills; well organized, detail oriented; multitasking; strong oral and written communication skills; previous experience in conducting basic troubleshooting of software via email, online web tools.

• Ability to mentor and assign and manage tasks for others.

• Ability to troubleshoot the tickets to determine the root cause of problems in a timely manner.