7 SaaS Jobs in Coimbatore | SaaS Job openings in Coimbatore

Senior Customer Onboarding Specialist

Location: Coimbatore

Employment Type: Full Time

Work Shift: US working hours - Mandatory

Job Description

RunLoyal is looking for an experienced and customer-focused Senior Customer Onboarding Specialist to lead the onboarding of new customers onto the RunLoyal platform. This is a senior, high-autonomy role responsible for owning the customer relationship after the sales handoff - evaluating fit against RunLoyal's Ideal Customer Profile (ICP), gathering business requirements, and translating them into a fully configured, validated portal. You will work closely with Development, Infrastructure, QA, and Support teams to ensure customers are set up correctly, while also mentoring junior onboarding team members and supporting Customer Success operations.

Key Responsibilities

• Serve as the primary point of contact for customers immediately after sales handoff through onboarding completion.
• Evaluate incoming customers against RunLoyal's Ideal Customer Profile (ICP) to confirm platform fit.
• Gather and document detailed business requirements through customer calls, discovery sessions, and follow-ups.
• Assess whether RunLoyal's platform can meet each customer's specific business needs, flagging gaps or limitations early.
• Translate requirements into a portal build plan and configuration workbook.
• Build and configure customer portals - services, pricing, staff roles, and booking workflows - based on documented requirements.
• Lead data migration efforts, including data cleaning, transformation, and CSV-based imports, for a smooth transition onto the platform.
• Validate completed portal configurations against requirements and run pre-go-live quality checks to catch errors before customers encounter them.
• Perform data sanity checks and spot-check migration outputs for accuracy before customer handoff.
• Own the most complex, high-value, or multi-location onboarding engagements end-to-end.
• Serve as an escalation point for onboarding-related fit, scoping, or configuration issues.
• Mentor and review the work of junior onboarding team members.
• Support Customer Success operations, including pipeline tracking, reporting, and post-go-live handoffs.
• Coordinate with Development, Infrastructure, QA, and Support teams to resolve onboarding-related issues.
• Maintain and improve onboarding documentation, templates, and internal processes.

Required Skills & Qualifications

• 3-4 years of experience in solution consulting, implementation, onboarding, or a customer-facing technical role (SaaS experience preferred).
• Strong requirements-gathering and discovery skills, with the ability to translate business needs into technical configuration.
• Sound, independent judgment on customer/ICP fit, with the ability to make and defend go/no-go calls with minimal oversight.
• Strong attention to detail with a QA mindset - able to catch configuration and data errors before they reach the customer.
• Proficiency in MS Excel / Google Sheets for configuration workbooks and data mapping.
• Excellent written and verbal communication skills, including with senior stakeholders.
• Strong organizational skills with the ability to manage multiple, high-complexity onboardings concurrently.

Preferred Qualifications

• Prior experience mentoring or reviewing the work of junior team members.
• Familiarity with the pet care services industry or other service-based SMBs.
• Familiarity with CRM or project management tools such as HubSpot, Intercom, Asana, or Notion.
• Experience working in a SaaS startup or scale-up environment.

Education

• Bachelor's degree in Engineering, Business, IT, or a related field.

Role Overview:

We are looking for a proactive and high-performing Business Development Executive with proven

experience in product-based sales, particularly ERP solutions. This role is ideal for someone who thrives

in a fast-paced environment and is passionate about driving business growth through strategic client

engagement and solution-based selling.

Responsibilities

• Generate and qualify leads through outbound prospecting (cold calls, emails, LinkedIn outreach) and manage inbound enquiries.
• Develop and execute sales strategies to achieve revenue targets for ERP and related solutions.
• Identify and prospect mid-size to enterprise-level clients across multiple industries.
• Deliver compelling product demonstrations and value-based presentations tailored to client needs.
• Own the entire sales cycle: prospecting, qualification, proposal, negotiation, and closure.
• Maintain accurate pipeline and activity tracking in CRM tools; ensure timely follow-ups and reporting.
• Consistently achieve or exceed monthly/quarterly sales targets.

Required Skills

• Proven experience in B2B sales, preferably in ERP products (e.g., Odoo, SAP, Oracle, etc.)
• Solid understanding of ERP workflows (Finance, HR, Manufacturing, etc.).
• Demonstrated success in cold calling, lead generation, and closing deals.
• Strong communication and consultative selling skills with the ability to influence
• decision-makers.
• Experience in enterprise buying cycles, building a pipeline, and consultative sales processes.
• Experience managing the complete sales cycle, including account management and renewals.
• Track record of consistently meeting or exceeding sales quotas.

Qualifications:

• Bachelor’s degree in Business, Marketing, IT, or a related field.
• MBA (Sales/Marketing) is an added advantage.

Job Title: Business Development Executive (IT Sales – ERP / SaaS / Cloud)

Location: Coimbatore (Work from Office)

Experience: 1 to 3 Years

Salary: Up to ₹5 LPA

Employment Type: Full-time

Industry: Information Technology (B2B Sales)

About the Role:

We are looking for an enthusiastic Business Development Executive with experience in IT product sales (ERP, SaaS, or Cloud solutions). The ideal candidate will be responsible for driving B2B sales, generating new business opportunities, and nurturing client relationships to achieve revenue goals.

Key Responsibilities:

• Identify, prospect, and engage potential B2B clients for ERP/SaaS/Cloud solutions.
• Understand client requirements and provide suitable technical and business solutions.
• Manage the entire sales cycle from lead generation to closing deals.
• Build and maintain strong, long-term customer relationships.
• Collaborate with the technical and marketing teams to ensure client satisfaction.
• Achieve monthly and quarterly sales targets.
• Stay updated on market trends, competitor activities, and emerging technologies.

Required Skills & Qualifications:

• Bachelor’s degree in Business, IT, or related field.
• 1–3 years of experience in IT Sales / Software Sales / B2B Sales.
• Proven track record in selling ERP, SaaS, or Cloud-based products.
• Excellent communication, negotiation, and presentation skills.
• Self-motivated with a target-driven attitude.
• Ability to work independently and in a team environment.

Perks & Benefits:

• Competitive salary (up to ₹5 LPA) + performance incentives.
• Opportunity to work with innovative tech solutions and a dynamic team.
• Growth and learning opportunities in a fast-paced IT environment.

Job Title: Business Development Executive (BDE) – IT Sales

Location: Coimbatore, Tamil Nadu

Experience: 3 Years Total (Minimum 1 Year in IT Sales Required)

Employment Type: Full-Time

Job Summary:

We are looking for a motivated and results-driven Business Development Executive with experience in IT Sales to join our team in Coimbatore. The ideal candidate will have a strong understanding of ERP, Cloud Solutions, and SaaS-based products, with the ability to generate leads, build client relationships, and drive business growth.

Key Responsibilities:

• Identify and develop new business opportunities for ERP, Cloud, and SaaS solutions.
• Generate leads through cold calling, networking, social media, and other channels.
• Conduct product presentations and demonstrations to potential clients.
• Understand client requirements and propose suitable IT solutions.
• Collaborate with internal teams to ensure smooth project handover and client satisfaction.
• Meet and exceed monthly and quarterly sales targets.
• Maintain accurate records of sales activities in CRM tools.
• Stay updated on industry trends, competitors, and emerging technologies.

Required Skills & Qualifications:

• Education: Bachelor’s degree in Business, Marketing, IT, or related field.
• Experience: Minimum 3 years overall experience, including 1+ year in IT Sales.
• Strong understanding of ERP, Cloud Computing, and SaaS Sales.
• Excellent communication, negotiation, and presentation skills.
• Proven track record of achieving sales targets in IT solutions.
• Ability to work independently and as part of a team.
• Willingness to travel within the region as required.

Preferred Skills:

• Prior experience selling ERP or Cloud-based software solutions.
• Familiarity with CRM tools (e.g., HubSpot, Zoho CRM, Salesforce).
• Understanding of the local business landscape in Coimbatore and surrounding regions.

Compensation:

• Competitive salary with attractive incentive structure based on performance.

Field Sales, Revenue 💵 - PagarBook
(Temporary Fulltime)

About Pagarbook:

1. Employee Management at your Fingertips. PagarBook - India's Best Payroll

and Attendance

2. Management tool for Small & Medium Enterprises. Using PagarBook, a

business owner can maintain all the records of their employees digitally

and can get insights around the same.

3. PagarBook is free & easy to use employee management, work & payroll

management software app where you can manage all your staff and

employee’s attendance, record the work done by your staff and employees

and their salary, payments & advances can also be recorded in this app.

4. Sms & WhatsApp notification to employees and staff about payments,

bonuses, daily work, attendance & leaves.

5. The Sales would be done for premium desktop version of the application

6. Benefits of desktop application:

a. Better and Easier accessibility, also available on mobile web

b. Access to rich reports which gives you business knowledge, spend

c. Unlimited free upgrades for a year

About Sales team:

The field sales team at PagarBook is all about solving SME’s customer problems

and ensuring we deliver compelling value propositions.

On a typical day, the sales team:

● drives the adoption of a premium version of Pagarbook, sold at a

subscription fee per annum

● never-say-no attitude, and comes with a win-all attitude

● At the same time, a core ingredient of the DNA is customer empathy

● We should always ensure the customer is well informed of all the benefits of

the solution, before we close the sales.

Responsibilities and Duties of sales associate:

● You will pitch about PagarBook desktop solution on field to customers

● You will explain the benefits of PagarBook desktop solution to customers

○ Better and Easier accessibility, also available on mobile web

○ Access to rich reports which gives you business knowledge, spend

○ Unlimited free upgrades for a year

● The users can register on the desktop for a free trial for 7 days first

● Sales associate would convert the customer into a paid customer

Mandatory requirements:

● Having your own bike is a must

● Field sales experience is a must (telecom, FMCG and financial sales

experience adds more weightage)

● Local language knowledge in the city of operations is a must

● Graduation in any field is sufficient

Benefits:

● Targets based incentives (extremely attractive)

● Petrol allowance ~upto INR 3,000 (on actual bills)

● Initial job posting would be for 3 months - based on good performance,

conversion to full time employment would be granted

Key Areas of Responsibility (KRAs):

● Onboarding of Customers

○ Meet 30 new clients a day (tracked)

○ Get free trial enabled for 20 clients a day

○ Get 3 sales (paid customers, 10% conversion) per day -

non-negotiable output

● Retaining customer accounts

○ While we build new businesses, cross-selling would be key

○ Customers should keep using PagarBook desktop beyond 30 days of

activation

● Grow customer basket size

○ Identify key SME clusters in the city and prepare an acquisition plan

○ Go aggressive and acquire

● Business acumen & key skills

○ Strong knowledge on PagarBook sales process, services and product

○ Local Market and competition knowledge and clear articulation of

PagarBook advantages

○ Strong negotiation and influencing skills to create win-win

○ Give continuous feedback to internal teams to improve our

customer service level

Finally, remember, you are the PagarBook brand ambassador on the ground! All

the best.

Requirements for field sales - Phase 1 (50):

● South:

○ Bangalore - 5 Associates

○ Coimbatore - 5 Associates