Certa

About Certa

Certa is a leading provider of AI-powered third-party risk management and workflow automation

solutions. Our AI team is at the forefront of leveraging cutting-edge technologies to enhance

vendor onboarding, compliance, and risk analysis.

We are looking for an Associate Product Manager (APM) to join our AI product team. This role

will be instrumental in shaping AI-driven features and integrations, working at the intersection of

AI, UX, and product strategy. The APM will report directly to a Senior Product Manager and

collaborate closely with engineering, design, and sales teams to bring innovative AI solutions to

life.

What You'll Do:

• Own & manage specific AI product features and sub-initiatives across multiple projects, gaining cross-product knowledge.
• Gather and prioritize product and customer requirements to ensure we are solving real business problems with AI.
• Collaborate with stakeholders to define product vision, prioritize, and break it down into execution phases.
• Work closely with engineering & design teams to deliver high-quality AI-driven features.
• Monitor & report on product performance, leveraging insights from OpenPanel and other analytics tools.
• Solve complex problems with structured thinking and propose actionable, detailed solutions.
• Leverage data to drive decisions and refine product strategy.
• Gather market insights and understand customer pain points via research and engaging
• with clients, prospects, sales, and marketing.

What We're Looking For

At Certa, AI PMs are hands-on builders. You will design, prototype, and ship AI-powered pipelines for products. We're looking for someone who can think like a PM and build like an engineer.

Must-Have Skills

• Hands-on experience building and shipping AI pipelines end-to-end.
• Strong working knowledge of AI concepts - LLMs, generative AI, prompt engineering, agentic workflows, and vector databases.
• Ability to move from idea to working prototype quickly, with a bias toward iteration over perfection.
• Ability to identify opportunities where AI can drive efficiency and innovation.
• Excellent collaboration and communication skills (written and verbal), with a proactive approach to working with engineering, design, and sales teams.
• 1–3 years of experience in product management, AI/tech products, or a related field.

Nice-to-Have Skills

• Hands-on experience with n8n, Langflow, or similar AI automation tools.
• Experience working in automation contexts - industrial, business process, or workflow automation.
• Prior experience in software development or programming.
• Active interest in the latest AI developments and research.
• Prior experience in B2B SaaS.

About Certa

Certa is a leading innovator in the no-code SaaS workflow space, powering the full lifecycle for suppliers, partners, and third parties. From onboarding and risk assessment to contract management and ongoing monitoring, Certa enables businesses with automation, collaborative workflows, and continuously updated insights. Join us in our mission to revolutionize third-party management!

What You'll Do

• Partner closely with Customer Success Managers to understand client workflows, identify quality gaps, and ensure smooth solution delivery.
• Design, implement, and execute both manual and automated tests for client-facing workflows across our web platform.
• Write robust and maintainable test scripts using Python (Selenium) to validate workflows, integrations, and configurations.
• Own test planning for client-specific features, including writing clear test cases and sanity scenarios — even in the absence of detailed specs.
• Collaborate with Product, Engineering, and Customer Success teams to reproduce client-reported issues, root-cause them, and verify fixes.
• Lead or contribute to exploratory testing, regression cycles, and release validations before client rollouts.
• Proactively identify gaps, edge cases, and risks in client implementations and communicate them effectively to stakeholders.
• Act as a client-facing QA representative during solution validation, ensuring confidence in delivery and post-deployment success.

What We're Looking For

• 3–5 years of experience in Software QA (manual + automation), ideally with exposure to client-facing or Customer Success workflows.
• Strong understanding of core QA principles (priority vs. severity, regression vs. sanity, risk-based testing).
• Hands-on experience writing automation test scripts with Python (Selenium).
• Experience with modern automation frameworks (Playwright + TypeScript or equivalent) is a strong plus.
• Familiarity with SaaS workflows, integrations, or APIs (JSON, REST, etc.).
• Excellent communication skills — able to interface directly with clients, translate feedback into testable requirements, and clearly articulate risks/solutions.
• Proactive, curious, and comfortable navigating ambiguity when working on client-specific use cases.

Good to Have

• Previous experience in a Customer Success, Professional Services, or client-facing QA role.
• Experience with CI/CD pipelines, BDD/TDD frameworks, and test data management.
• Knowledge of security testing, performance testing, or accessibility testing.
• Familiarity with no-code platforms or workflow automation tools.

Perks

• Best-in-class compensation
• Fully remote work
• Flexible schedules
• Engineering-first, high-ownership culture
• Massive learning and growth opportunities
• Paid vacation, comprehensive health coverage, maternity leave
• Yearly offsite, quarterly hacker house
• Workstation setup allowance
• Latest tech tools and hardware
• A collaborative and high-trust team environment

About Certa

Certa is a leading provider of AI-powered third-party risk management and workflow automation

solutions. Our platform streamlines compliance, onboarding, and governance for the world’s

most complex enterprises—using no-code tools and advanced AI capabilities, including AI

agents that accelerate and automate decision-making across workflows.

Role Overview

We are looking for a Technical Product Manager to own and advance Certa’s platform

integrations. This is a critical, senior role for a candidate with a genuine AI builder mindset

-someone who can rapidly prototype, build AI agents independently, and drive the architecture

for exposing Certa’s internal APIs externally. You will work at the intersection of product, AI, and

integration strategy, partnering closely with engineering, design, and client-facing teams to

translate complex requirements into scalable platform capabilities.

Key Responsibilities:

1. Bring an AI builder mindset: rapidly prototype, iterate, and ship AI agents and agentic

workflows that streamline platform operations and exception handling

2. Collaborate with engineering to design scalable, extensible integration frameworks

supporting third-party lifecycle management

3. Partner with the AI team to embed LLM models, generative AI, and prompt engineering

into core platform workflows

4. Translate business and user requirements into precise technical product features, API

specs, and documentation

5. Engage clients and internal stakeholders to identify pain points and shape high-impact

platform features

6. Maintain technical product artifacts, database schemas (e.g., JSON), and configuration

models with a deep understanding of the full SDLC

Required Qualifications:

1. 4-8 years of product management experience in a B2B SaaS platform or tech company,

preferably in a startup environment

2. Strong technical background in APIs (REST/GraphQL), database schemas, JSON, and

a holistic understanding of how software components communicate across the SDLC

3. Demonstrated AI builder mindset with hands-on experience in rapid prototyping, LLM

models, generative AI, prompt engineering, and agentic workflows

4. Proven ability to build AI agents or automation tools independently- not just manage their

development

5. Experience working with engineering in Agile environments and comfort translating

technical concepts for non-technical stakeholders

6. Thrives in fast-paced, ambiguous environments; demonstrates strong accountability,

ownership, and a deep product mindset

7. Strong communication, prioritization, and execution skills

Preferred Qualifications

1. Familiarity with no-code/low-code platforms or enterprise AI tools

2. Prior experience with API integration platforms, enterprise workflow automation, or iPaaS solutions

3. Exposure to vendor management, procurement, or third-party compliance systems

4. Background in a startup or high-growth B2B product company with experience

navigating ambiguity at speed

Why Join Us?

•Be at the forefront of AI-led innovation in third-party management

•Take ownership of a critical platform area while receiving mentorship to grow into a senior PM role

•Fully remote team with an inclusive, transparent culture

•Work on meaningful challenges with a high-performing, collaborative team

About the Role:

We're seeking a sharp, systems-thinking Risk Analyst with a Data Annotation focus to join our Product Management team. You'll help evaluate and scale labeled data workflows for the next generation of risk and compliance assessment frameworks.

You'll work closely with product managers, engineers, and risk domain experts to design scalable assessment frameworks, map regulatory obligations to annotation workflows, and embed high-quality risk logic into how our platform handles training data and supervised learning. Ideal candidates bring experience in information security, audit, legal, compliance, and cloud risk, plus an emerging understanding of AI workflows and data governance.

This role supports our AI-powered risk products by providing high-quality annotations and evaluations of AI-generated outputs. You'll focus on tactical annotation work while applying risk and compliance domain expertise to ensure accuracy and consistency in our training datasets.

Key Responsibilities

• Perform detailed annotations of AI-generated outputs, evaluating accuracy, correctness, and compliance alignment
• Review datasets after new deployments and report on accuracy metrics
• Test updated control sets and validate annotation quality
• Report annotation conflicts, edge cases, or unclear guidelines to improve data quality standards
• Apply knowledge of IT compliance frameworks (SOC 1, SOC 2, ISO 27001) to annotation tasks
• Collaborate with product managers and AI teams to maintain annotation integrity and consistency

Required Qualifications

• 2–3 years of experience in IT audit, legal, risk management, compliance, or related fields (Big Four or consulting firm experience preferred)
• Knowledge of IT compliance standards including SOC 2, ISO 27001, Pen Tests etc.
• Understanding of IT infrastructure risks and control assessments
• Strong attention to detail with ability to follow complex instructions and deliver results effectively
• Good communication skills to collaborate with cross-functional teams and report findings clearly

Nice-to-Have Qualifications

• Exposure to IT audit, legal or internal audit processes
• Familiarity with data annotation or AI/ML workflows
• Understanding of GDPR, NIST, or other regulatory frameworks
• Background in data quality or governance practices

Why Join Certa?

At Certa, you'll play a critical role in building AI-powered risk intelligence products that transform how organizations assess and manage third-party risk. Join us in creating the future of compliance automation.

About Certa

Certa is a leading innovator in the no-code SaaS workflow space, powering the full lifecycle for suppliers, partners, and third parties. From onboarding and risk assessment to contract management and ongoing monitoring, Certa enables businesses with automation, collaborative workflows, and continuously updated insights. Join us in our mission to revolutionize third-party management!

What You'll Do

• Partner closely with Customer Success Managers to understand client workflows, identify quality gaps, and ensure smooth solution delivery.
• Design, implement, and execute both manual and automated tests for client-facing workflows across our web platform.
• Write robust and maintainable test scripts using Python (Selenium) to validate workflows, integrations, and configurations.
• Own test planning for client-specific features, including writing clear test cases and sanity scenarios — even in the absence of detailed specs.
• Collaborate with Product, Engineering, and Customer Success teams to reproduce client-reported issues, root-cause them, and verify fixes.
• Lead or contribute to exploratory testing, regression cycles, and release validations before client rollouts.
• Proactively identify gaps, edge cases, and risks in client implementations and communicate them effectively to stakeholders.
• Act as a client-facing QA representative during solution validation, ensuring confidence in delivery and post-deployment success.

What We're Looking For

• 3–5 years of experience in Software QA (manual + automation), ideally with exposure to client-facing or Customer Success workflows.
• Strong understanding of core QA principles (priority vs. severity, regression vs. sanity, risk-based testing).
• Hands-on experience writing automation test scripts with Python (Selenium).
• Experience with modern automation frameworks (Playwright + TypeScript or equivalent) is a strong plus.
• Familiarity with SaaS workflows, integrations, or APIs (JSON, REST, etc.).
• Excellent communication skills — able to interface directly with clients, translate feedback into testable requirements, and clearly articulate risks/solutions.
• Proactive, curious, and comfortable navigating ambiguity when working on client-specific use cases.

Good to Have

• Previous experience in a Customer Success, Professional Services, or client-facing QA role.
• Experience with CI/CD pipelines, BDD/TDD frameworks, and test data management.
• Knowledge of security testing, performance testing, or accessibility testing.
• Familiarity with no-code platforms or workflow automation tools.

Perks

• Best-in-class compensation
• Fully remote work
• Flexible schedules
• Engineering-first, high-ownership culture
• Massive learning and growth opportunities
• Paid vacation, comprehensive health coverage, maternity leave
• Yearly offsite, quarterly hacker house
• Workstation setup allowance
• Latest tech tools and hardware
• A collaborative and high-trust team environment

About the Role

As an SDET II, you'll own significant parts of our test infrastructure and drive quality strategy across the engineering team. You'll design testing approaches for complex features, mentor junior engineers, and make architectural decisions that impact how we approach automation at scale.

What You'll Do

• Architect and implement test frameworks and infrastructure
• Design testing strategies for new features and platform capabilities
• Mentor SDET I engineers and conduct technical code reviews
• Refactor and optimize existing test suites for maintainability and performance
• Make architectural decisions about test design patterns and abstractions
• Build and manage AWS-based test environments and infrastructure
• Integrate testing earlier in the development lifecycle through cross-team collaboration
• Optimize CI/CD pipeline performance and test execution times
• Develop custom tooling and reporting to surface quality insights

Technical Requirements

Core Skills:

• Advanced TypeScript expertise: generics, decorators, advanced typing patterns, type inference
• Deep understanding of asynchronous programming, concurrency, and race condition prevention
• Strong software design principles with domain-driven design (DDD) approach
• Extensive experience with Playwright including deep knowledge of fixtures architecture
• Expert-level Git, GitHub, and distributed version control workflows
• Layered architecture design: understanding PCOM (Page Component Object Model) and POM patterns
• Object-oriented design in test frameworks—building scalable abstractions over linear scripts
• API testing and orchestration (REST/GraphQL integration with UI workflows)

Infrastructure & DevOps:

• AWS: EC2 configuration, CloudWatch log analysis, debugging cloud environments
• Terraform for infrastructure as code (plus)
• Docker: containerization, docker-compose, image management
• CI/CD debugging: analyzing pipeline failures, optimizing execution
• Advanced reporting: Allure configuration, Playwright HTML reports, custom reporting solutions

Additional Experience:

• Test infrastructure development and framework architecture
• Design patterns implementation (Factory, Builder, Facade, Composite)
• Performance optimization at scale
• npm ecosystem and package management

About the Role

As an SDET II, you'll own significant parts of our test infrastructure and drive quality strategy across the engineering team. You'll design testing approaches for complex features, mentor junior engineers, and make architectural decisions that impact how we approach automation at scale.

What You'll Do

• Architect and implement test frameworks and infrastructure
• Design testing strategies for new features and platform capabilities
• Mentor SDET I engineers and conduct technical code reviews
• Refactor and optimize existing test suites for maintainability and performance
• Make architectural decisions about test design patterns and abstractions
• Build and manage AWS-based test environments and infrastructure
• Integrate testing earlier in the development lifecycle through cross-team collaboration
• Optimize CI/CD pipeline performance and test execution times
• Develop custom tooling and reporting to surface quality insights

Technical Requirements

Core Skills:

• Advanced TypeScript expertise: generics, decorators, advanced typing patterns, type inference
• Deep understanding of asynchronous programming, concurrency, and race condition prevention
• Strong software design principles with domain-driven design (DDD) approach
• Extensive experience with Playwright including deep knowledge of fixtures architecture
• Expert-level Git, GitHub, and distributed version control workflows
• Layered architecture design: understanding PCOM (Page Component Object Model) and POM patterns
• Object-oriented design in test frameworks—building scalable abstractions over linear scripts
• API testing and orchestration (REST/GraphQL integration with UI workflows)

Infrastructure & DevOps:

• AWS: EC2 configuration, CloudWatch log analysis, debugging cloud environments
• Terraform for infrastructure as code (plus)
• Docker: containerization, docker-compose, image management
• CI/CD debugging: analyzing pipeline failures, optimizing execution
• Advanced reporting: Allure configuration, Playwright HTML reports, custom reporting solutions

Additional Experience:

• Test infrastructure development and framework architecture
• Design patterns implementation (Factory, Builder, Facade, Composite)
• Performance optimization at scale
• npm ecosystem and package management is a good to have

The Opportunity At Certa, we are building the AI-native Operating System for global enterprise relationships. We have the clients (Fortune 100/500) and the robust backend technology. Now, under the guidance of our new Head of Design, we are elevating our experience to match the best consumer products in the world. We are looking for our First Design Engineer. You are the "missing link" between our pragmatic engineering requirements and our ambitious design vision. You won't just implement tickets; you will define how our product feels.

The Role This is not a standard Frontend Engineer role, nor is it a Product Designer role. This role is equal parts: Craft-focused Frontend Engineering: You write production-grade code, but you obsess over the details that others miss. Systems Thinking: You don't just build components; you build the architecture (Design System) that allows the rest of the team to build beautiful UI faster. Figma-to-Code Mastery: You bridge the gap between static Figma files and dynamic browser realities, moving fluidly between design and implementation.

What You Will Do

1. Architect the Design System & UI Patterns Take ownership of our internal design system. You will treat it as an internal product, creating a type-safe, accessible, and composable library in React & TypeScript. Manage the tokens, components, patterns, documentation, and governance required to scale design across a remote engineering team. Bridge the gap between Figma Variables/Tokens and code, ensuring a single source of truth for our visual language.
2. Make AI-Native UX Feel Trustworthy & Human Implement interaction patterns specifically for AI workflows: streaming states, progressive disclosure, and optimistic UI. Build for "explainability" and human-in-the-loop controls, ensuring users trust the system even when it automates complex tasks. Make complexity feel simple—especially when the system is performing sophisticated "smart" operations in the background.
3. Maximize Output with AI-Assisted Tooling Hyper-automate the mundane: Use AI coding assistants (Cursor, Copilot, etc.) to handle boilerplate and scaffolding, allowing you to spend 80% of your time on the 20% of the "feel" and "craft." Build tooling and guardrails (linting rules, visual checks, component playground workflows) that help the team ship high-fidelity UI consistently.
4. Bridge Design & Code (Figma-First) Live in Figma: You are expected to be as comfortable in Figma as you are in VS Code. You’ll tweak layouts, design missing states, and refine prototypes yourself. Push performance beyond just metrics: focus on rendering, bundle size, perceived speed, and interaction responsiveness. Raise the bar on accessibility and cross-browser behavior, ensuring the product is usable by everyone.

Must Haves

1. Expert Figma Skills: This is a primary requirement. You should be fluent in auto-layout, components, variables, and prototyping. You view Figma as a design environment and a technical spec.
2. AI-Assisted Workflow: You are a "power user" of AI tools (Cursor, Copilot, v0, etc.). You know how to leverage AI to move faster without sacrificing the quality of the final output.
3. Strong Frontend Foundation: Deep expertise in React + TypeScript with a track record of shipping complex, data-heavy UIs in production.
4. Demonstrated UI Craft: A portfolio showing obsession with spacing, typography, interaction detail, and motion. You likely have a "Folder of Inspiration" from the best apps in the world.
5. Design System Experience: Strong experience building and maintaining a design system: tokens, components, patterns, and documentation.
6. Accessibility Expertise: You build keyboard-first UX, understand screen reader behavior, and enforce correct ARIA usage by default.
7. Modern Tooling: Experience with Vite and modern frontend tooling; comfortable setting up and customizing JS tooling/build systems.

Why You? (The "Craft" Factor)

1. You are inspired by the design-engineering cultures of companies like Linear, Vercel, Family, or Arc (The Browser Company).
2. You get annoyed when a modal closes without an exit animation.
3. You understand that latency is a UX problem, and you use optimistic UI updates to make the app feel instant.
4. You believe enterprise software doesn't have to look like a spreadsheet from 2005—it should feel as fluid as the best consumer apps.
5. You are an "AI-augmented" engineer who uses modern tools to do the work of three people while maintaining the taste of an artisan.

Certa (getcerta.com) is a Silicon Valley-based tech product start-up that is automating the vendor, supplier, and other stakeholder onboarding processes (think background checks, agreements, and the works) for companies across industries and geographies. With multiple Fortune 500 and Fortune 1000 clients, at Certa's tech team, you will be working on stuff that is changing the way huge companies do business.

Must Haves:

• Experience developing enterprise-grade quality software.
• 3+ years of experience building large-scale front-end applications using React.
• 3+ years of experience using type-safe JavaScript-based languages, such as TypeScript.
• Understanding of modern frontend ecosystems, including Bundling(preferably using vite) Linting, Testing, Releasing.
• Success with mentoring mid-level & junior Engineers.
• Experience in Agile software development methodologies.
• Experience writing automated tests (e.g., Vitetest, Cypress, Jest, Testing Library).
• Experience in building, scaling & maintaining a design system from scratch.
• Experience in improving rendering as well as delivery performance for front-end applications.
• Experience in writing semantic HTML.
• Experience in building scalable, responsive, and cross-browser-compatible web applications.
• Experience in a peak-performance organization, preferably a tech startup.
• Experience working with a remote team.
• Data analysis experience, and understanding of how analytics can help with product decisions.

Bonus:

• Experience building integrations and data synchronizations with event pub/sub-models.
• Experience with WebGL
• Experience in building offline applications using Web Workers
• Open source contributions.
• Running his/her own blog.
• Experience with building 100% keyboard and screen reader-accessible applications.
• Experience setting up and customizing JavaScript tooling and building systems.