50+ Client Servicing Jobs in India

Execute projects: Exceptional quality

Plan collaboratively: Detailed project

Liaise with clients: Manage expectations

Supervise projects: Ensure & maximize efficiency

Maintain standards: Conduct reviews

Generate reports: Data insights

We are hiring a passionate, independent, and ambitious Support professional with good communication skills and confidence. Who can ensure his/her monthly targets by achieving daily and weekly activity milestones. The support professional should be a good listener and able to handle the customer’s queries smartly. He should be open to learn and unlearn based on the situational demand.

The candidate should be able to help the client mostly through calls, emails, and chats. He should be able to understand the market scenarios and should give analytical feedback to his/ her reporting manager.

Key Responsibility Area:

• Build expert and dynamic knowledge of company products and services
• Ensure high FCR% for Chat & Calls
• Good written skill so that tickets can be handled properly.
• Respond quickly, professionally, and accurately to all customer inquiries regarding quotes, orders, status requests, complaints, product returns, and warranties
• Meet daily personal/team qualitative and quantitative targets by recommending and explaining the benefits of additional company services, and seizing opportunities to sell products and services whenever possible.

Requirements:

• 1-2 Yrs of support experience in software/IT/Internet support.    
• Should have excellent communication and negotiation skills.    
• Should have time management and planning skills.    
• Should have good negotiation & customer prospecting skills.

​

Benefits:

• Device Reimbursements

Key Responsibilities

Project Planning and Coordination

• Attend meetings and assist in determining project documentation requirements.
• Plan project progress by defining sub-goals, milestones, tasks, time, and resource planning.
• Cooperate in setting benchmark figures for project implementation and decision-making.
• Use project scheduling and control tools (e.g., Jira, Trello) to monitor project plans, work hours, and task progress.
• Plan personnel utilization, determine responsibilities, and create a personnel plan.

Project Administration and Documentation

• Provide project administration support and monitor project requirements.
• Create and maintain Minutes of Meetings (MOM) and ensure they are shared with stakeholders.
• Document project progress, including maintaining a project log and project file.
• Maintain a Contract Execution Tracking Log to ensure client requirements are met on time.
• Document problems and resolutions for future reference.

Progress Tracking and Reporting

• Track the progress and quality of work being performed by the team and escalate priority issues as needed.
• Monitor project risks and hazards, taking appropriate measures for avoidance.
• Effectively communicate project updates to clients and the internal team, ensuring clarity and timeliness.
• Track and follow up on pending approvals from clients, especially those related to UX or design decisions.

Team Support and Mentorship

• Manage personnel responsible for project tasks, including holding regular work meetings, motivating staff, and managing conflicts and crises.
• Mentor and ensure the team continually strives for improvement and efficiency gains.
• Understand the functionality of the application being developed and keep the team updated.
• Maintain consistency in icons, fonts, styles, and functionalities across projects.

Technical Involvement

• Analyse user specifications and requirements to convert them into wireframes or actionable tasks.
• Estimate deliverables and ensure they are delivered on time.
• Assist with technical understanding of application functionality, ensuring alignment with client needs.

Role: BDE/BDM

Experience- 3 - 5 Years

Budget- 7 - 8 LPA

Key Responsibilities:

• Implement and ensure the successful execution of business development strategies devised by senior leadership.
• Monitor and report on the progress of strategy execution, providing insights and recommendations for improvements.
• Lead, train, and mentor junior Business Development Executives and interns over sales processes and practices.
• Conduct regular training sessions on the use of advanced AI technology in Sales, sharing best sales practices from sales leaders to enhance the team's skills and knowledge.
• Oversee day-to-day sales activities like pipeline review, email validations, and cold-call mock sessions to ensure the sales team aligns in achieving sales targets.
• Support the team in identifying potential clients and establishing strong relationships.
• Assist in the development and delivery of presentations and proposals to prospective clients.
• Assist the team in achieving sales targets and contributing to revenue growth.
• Work closely with other departments, including marketing, product development, and customer support, to ensure alignment and synergy in business efforts.

JD-

Client relations managers -establish, develop, and nurture lasting relationships with customers

Making sure all the leads of the clients after placing orders are met.

➢ Ensuring your existing clients are satisfied through after-sales service.

➢ Always ask them for true feedback.

➢ Servicing the client after receiving the order till the time of collection

of payment.

➢ Resolve the queries and questions of all the clients.

➢ Give or support the participants/clients about company products or

services.

➢ Acting as a point of contact for complaints and escalating issues to

the concern.

- Role & responsibilities

Prospecting & Lead Generation:

• Leverage LinkedIn and other professional networks to identify and qualify potential leads within target industries.
• Build and maintain a strong pipeline of qualified prospects, ensuring steady new project acquisition.

Client Engagement & Relationship Management:

• Engage in consultative selling to understand clients' needs in marketing automation, web development, and digital marketing.
• Establish and nurture relationships with C-level executives and decision-makers.

Sales Process Management:

• Manage the end-to-end sales process, from initial outreach and discovery calls to negotiation and closing deals.
• Prepare tailored sales proposals and presentations aligned with clients business goals.

Market & Competitor Analysis:

• Conduct market research to identify industry trends, client requirements, and competitor offerings in the digital marketing and web development space.
• Provide insights to shape Gyanwaves service offerings and ensure alignment with market demand.

Cross-Department Collaboration:

• Work closely with the marketing, development, and project management teams to develop solutions that meet client needs and ensure successful project delivery.
• Act as a liaison between clients and internal teams to ensure project requirements are clearly defined and met.

Metrics & Reporting:

• Track and report on key performance indicators (KPIs) related to lead generation, conversion rates, sales cycle duration, and revenue growth.
• Regularly update the CRM with accurate and detailed information on all client interactions and deal progress.

- Preferred candidate profile

• Certification in digital marketing or web development.
• Experience in selling IT consultancy or software solutions.
• Knowledge of marketing automation platforms (e.g., Marketo, HubSpot) and web development frameworks.

About the role:

Role demands thorough knowledge in concept sales preferably training services for individuals and corporates.Good Command over English and local languages with impeccable convincing skill needed.Cold Calling is the major role.Will be accountable for Target and Deadlines.Ability to pull the walk-in and convenience them to take up the course, internship or training programs etc.Maintanance of process, reports is mandatory.

Customer Success Manager

Job Type: Full Time

Job Location: Malad Mumbai

Experience: 1 - 2 Years

Rotational Shift: 02:30 pm to 11:30 pm05:00 am to 02:00 pm08:00 pm to 05:00 am

About the Role:

We are looking for a Customer Success associate with strong experience in client management, customer success, support or account management. One should have a strong understanding of investment management workflows and operations, client facing experience and ability to manage multiple projects and work collaboratively.

Responsibilities:

1. Answering day to day client queries and providing creative solutions
2. Working on large scale project that optimize our clients’ workflows
3. Training clients on the EDS platform
4. Helping to improve client documentation, writing help articles, or creating how to videos
5. Becoming an expert on the EDS platform

Desired Skills / Qualifications:

1. Candidate should possess a Bachelor or master’s degree in finance or Applied Statistics & Analytics.
2. Experience of working at financial services/technology company((ie FactSet, MSCI, Enfusion, S&P, etc).
3. Ability to manage multiple projects and work collaboratively.
4. Should have excellent writing and verbal communication skills.

Benefits and Perks:​

1. Atmosphere of growth and opportunity
2. Collaborative culture of smart, young and dedicated people
3. Super modern WeWork office with the cappuccino on tap, ping pong tables, and exciting atmosphere
4. Other perks and employee benefit

Qualifications:

• Master’s degree in Business Administration or any Graduate in IT or Computer Science or MCA. 
• Minimum of 3 years of experience in business development within the IT services industry.
• Proven track record of achieving sales targets and driving business growth.
• Strong leadership and team management skills.
• Excellent communication, negotiation, and presentation skills.
• Strategic thinker with the ability to execute plans effectively.
• Ability to work in a fast-paced, dynamic environment and manage multiple priorities

Experience- 3 - 5 Years

Budget-  7 - 8 LPA

Qualifications:

• Master’s degree in Business Administration or any Graduate in IT or Computer Science or MCA.  
• Minimum of 3 years of experience in business development within the IT services industry.
• Proven track record of achieving sales targets and driving business growth.
• Strong leadership and team management skills.
• Excellent communication, negotiation, and presentation skills.
• Strategic thinker with the ability to execute plans effectively.
• Ability to work in a fast-paced, dynamic environment and manage multiple priorities.

Lead Generation and Prospecting: * Use a variety of methods to locate and target possible customers in order to create a strong sales pipeline.

- Client Engagement: Build trusting relationships with clients in order to comprehend their needs and offer customized solutions.

- Sales Strategy: Create and put into action efficient sales strategies to meet company goals and boost income.

- Market Research: To determine trends, opportunities, and the competitive environment, do in-depth market research.

- Proposal Development: Produce persuasive presentations and proposals that highlight our offerings and cater to customer demands.

- Social Media Marketing: Create and implement social media marketing plans to increase brand awareness and interact with prospective customers.

- Email Marketing: Create and carry out focused email marketing campaigns to nurture prospects and increase conversions.

- Social Media Management: Keep an eye on and enhance social media profiles to increase audience engagement and brand exposure.

- Client Relationship Management: To guarantee client happiness and retention, offer outstanding service and swiftly handle any problems or complaints.

- Collaboration: To align strategies and accomplish shared objectives, closely collaborate with internal teams, such as marketing, sales, and product development.

Location: Noida

Experience: 3+ years

Industry: IT Consulting & Services

Job Overview

Gyanwave IT Consultancy Pvt. Ltd. is seeking a proactive Business Development Executive with 3+ years of B2B experience in IT services. The candidate will focus on generating leads, acquiring clients, and driving business growth in a dynamic market.

Key Responsibilities

• Generate and qualify B2B leads through multiple channels.
• Build and manage client relationships, ensuring long-term partnerships.
• Develop and execute strategies to meet and exceed sales targets.
• Conduct market research to identify new opportunities.
• Prepare and present business proposals and negotiate deals.
• Collaborate with internal teams to deliver tailored solutions.

Requirements

• 3+ years of B2B sales experience, ideally in IT consulting.
• Strong communication, negotiation, and lead generation skills.
• Proven ability to meet sales targets.
• Bachelor’s degree in Business or related field preferred.

Generate leads

Qualify leads

Experienced

Make sales presentations

Negotiate deals

Close sales

Manage sales pipeline

Stay up-to-date with product knowledge

Collaborate with team members

• Requirement gathering for web and app development projects
• Preparation of necessary docs(BRD, FRD, SOW, RFQ, NDAs, and POC) for the client's requirement.
• Drafting user stories, wireframes and project plans based on the requirements of the client
• Understanding the default software/applications products and services of Webkul and its functionalities(at the workflow level) for a personalized explanation of the same to the clients.
• Handling customers' pre-sales and post-sales queries over various communication mediums like calls/emails/Skype/ helpdesk/ social networking sites.
• Project assignment and being clients major communication for ongoing projects.
• Managing project delivery(It covers check of all the SOW points agreed)
• Assigning the technical queries/issues of clients to the technical departments.
• Preparing a full User guide(technical doc/content) of the products for Webkul’s products, Services, and customers in written and video format as well.
• Attending international as well as domestic seminars and conferences regarding the promotion of the products with the presentation.
• Market research of the products.
• Responsible for new partnerships of the organization, acting as a bridge between the client side and the organization.
• Full-time office job, No field work.

Skills Required for this Job:

• Knowledge of Web and app end technology.
• Good observation of technical workflow in the app, websites, and software tools.
• Learning new software tools, platforms, and tech stacks.
• Updated with the latest technologies and market leaders.
• Problem solver with sound attention to detail.
• Understanding & drafting of Business Proposals, POC, SOW, NDA, and RFPs.
• Excellent presentation and emailing skills.
• Should be Excellent in communication as well as written English.
• Willingness to learn.
• Ready to take challenges and flexible.
• Knowledge of eCommerce platforms(like Magento, Opencart, Bagisto, Shopify, WooCommerce, etc) would be considered a plus point.
• Good knowledge of the E-Commerce industry modules will be considered a plus point.
• Basic functional knowledge of tech stacks like PHP, React JS, Android, iOS, Flutter, APIs, etc along with integration work will be considered a high plus-point.

• Requirement gathering for web and app development projects
• Preparation of necessary docs(BRD, FRD, SOW, RFQ, NDAs, and POC) for the clients requirement.
• Drafting user stories, wire frames and project plans based on the requirements of the client
• Understanding the default software/applications products and services of Webkul and its functionalities(at the workflow level) for a personalized explanation of the same to the clients.
• Handling customers' pre-sales and post-sales queries over various communication mediums like calls/emails/Skype/ helpdesk/ social networking sites.
• Project assignment and being clients major communication for ongoing projects.
• Managing project delivery(It covers check of all the SOW points agreed)
• Assigning the technical queries/issues of clients to the technical departments.
• Preparing a full User guide(technical doc/content) of the products for Webkul’s products, Services, and customers in written and video format as well.
• Attending international as well as domestic seminars and conferences regarding the promotion of the products with the presentation.
• Market research of the products.
• Responsible for new partnerships of the organization, acting as a bridge between the client side and the organization.
• Full-time office job, No field work.

Skills Required for this Job:

• Knowledge of Web and app end technology.
• Good observation of technical workflow in the app, websites, and software tools.
• Learning new software tools, platforms, and tech stacks.
• Updated with the latest technologies and market leaders.
• Problem solver with sound attention to detail.
• Understanding & drafting of Business Proposals, POC, SOW, NDA, and RFPs.
• Excellent presentation and emailing skills.
• Should be Excellent in communication as well as written English.
• Willingness to learn.
• Ready to take challenges and flexible.
• Knowledge of eCommerce platforms(like Magento, Opencart, Bagisto, Shopify, WooCommerce, etc) would be considered a plus point.
• Good knowledge of the E-Commerce industry modules will be considered a plus point.
• Basic functional knowledge of tech stacks like PHP, React JS, Android, iOS, Flutter, APIs, etc along with integration work will be considered a high plus-point.

The ideal candidate will lead initiatives to generate and engage with business partners to build new business for the company. This candidate will be focused and have strong communication skills. They should be able to think critically when making plans and have a demonstrated ability to execute a particular strategy.

Experience : 10 to 15yrs

Shift timing : US Shift - EST (6:30 PM to 3:30 AM- IST)

Location: Bangalore south/JP Nagar 3rd phase.(Work from Office)

Responsibilities

• Identify new partnership opportunities
• Develop new relationships in an effort to grow business and help company expand
• Maintain existing business
• Think critically when planning to assure project success
• Minimum of 5 years’ experience with Sales and Business Development in US Staffing/Consulting acquiring Direct clients, Implementation partners and Tier 1 Vendors.
• Should have extensive experience in cold calling, and negotiating and closing the deals
• Has experience in account management on a daily basis of the clients/Tier 1 vendors closed, to drive revenue goals
• Should have an excellent understanding of IT stacks/roles.
• Strong desire to succeed, proven record of meeting and exceeding goals, are ambitious, motivated & career-driven
• Self-starter, positive minded, team-oriented and believe in continuous learning for personal improvement

Qualifications

• Bachelor's degree or equivalent experience
• 3 - 4 years' prior industry related business development experience
• Strong communication and interpersonal skills
• Proven knowledge and execution of successful development strategies
• Focused and goal-oriented

About us:

IndieFolio is disrupting the traditional creative agency model by allowing leading brands to assemble custom creative teams, delivering world-class quality. We connect top brands with India's finest creative talent in design, video, and content, leveraging advanced technology and industry expertise to streamline the process. Our curated network of professionals, combined with a data-driven approach, ensures exceptional results and unmatched efficiency. With a proven track record and a commitment to innovation, IndieFolio is transforming how businesses access and collaborate with top-tier creative talent. We are scaling our team and operations, seeking independent, responsible, and accountable individuals to join our dynamic team.

About the role:

As a Client Servicing Consultant: Be the driving force behind client satisfaction and a key contributor to our company's success. You'll:

• Build the Bridge to Creative Excellence: Be the trusted advisor who empowers clients to achieve their creative vision, connecting them with the perfect talent to bring their projects to life.
• Forge Lasting Partnerships: Cultivate meaningful relationships with clients, becoming their go-to partner for all things creative, driving repeat business and revenue growth.
• Be the Voice of the Client: Gather valuable insights and feedback to inform product development and enhance the overall IndieFolio experience.
• Drive Innovation & Growth: Your problem-solving skills and proactive approach will directly impact the evolution of our services and offerings.
• Champion the Freelance Revolution: Play a pivotal role in supporting the careers of talented independent professionals, shaping the future of work in the creative industry.

What We're Looking For

• Proven Experience: Minimum 3 years of experience in account management within the advertising/marketing/consulting industry. Knowledge of creative project management is a plus.
• Customer-Centric: A natural ability to build strong, lasting relationships with clients.
• Independent and Organized: Comfortable juggling multiple clients and projects simultaneously, prioritizing effectively, and managing time efficiently.
• Communication Ace: Exceptional communication skills across various channels (voice, video, email, chat), adapting your approach to each audience.
• Collaborative Mindset: A team player who embraces change and actively contributes to a culture of continuous improvement.



Why Join Us?

• Work with the best: Collaborate with some of the best global brands and top leadership in the industry.
• Hypergrowth Opportunity: Be part of a company experiencing explosive 500%+ annual growth with the potential to scale by 100x in just 3 years!
• Continuous Development: Refine your skills and leadership through continuous training and the support of a collaborative team.
• Own Your Impact: Enjoy a high-trust environment where your contributions are valued, your voice is heard, and your ownership mindset is celebrated.
• Flexibility & Autonomy: Embrace a remote-first culture that empowers you to design your ideal workday, focusing on results and maximizing your productivity.
• Vibrant & Collaborative Community: Connect with a passionate team of creative thinkers and innovators who share your dedication to excellence and making a difference.
• Competitive Compensation & Perks: Benefit from a competitive salary, comprehensive benefits package, and opportunities for professional development to fuel your growth.

About us:

IndieFolio is disrupting the traditional creative agency model by allowing leading brands to assemble custom creative teams, delivering world-class quality. We connect top brands with India's finest creative talent in design, video, and content, leveraging advanced technology and industry expertise to streamline the process. Our curated network of professionals, combined with a data-driven approach, ensures exceptional results and unmatched efficiency. With a proven track record and a commitment to innovation, IndieFolio is transforming how businesses access and collaborate with top-tier creative talent. We are scaling our team and operations, seeking independent, responsible, and accountable individuals to join our dynamic team.

About the role:

As our Account Director, you will play a pivotal role in fostering unparalleled client satisfaction and revenue growth. You'll lead a team of talented Account Managers and Executives, cultivating a dynamic environment that fosters continuous learning and innovation.

Key Responsibilities:

• Manage and cultivate a portfolio of client accounts, acting as a trusted partner to ensure client satisfaction and retention through exceptional communication and strategic guidance.
• Provide leadership and mentorship to a team of Account Managers and Executives, establishing goals, training, and celebrating achievements.
• Develop and implement strategic client engagement initiatives to achieve and surpass revenue targets, driving project conversions.
• Oversee seamless project execution, ensuring adherence to the highest quality standards and timely delivery while effectively managing resources.
• Foster strong collaboration with internal teams across Sales, Marketing, and Talent Acquisition to deliver exceptional client experiences.



Qualifications:

• Minimum of 5 years of progressive experience managing client accounts within advertising, marketing, or consulting. A strong understanding of the creative industry is a plus.
• Proven track record of exceeding revenue targets through strategic client engagement and relationship management.
• Demonstrated leadership abilities with a history of coaching, mentoring, and developing high-performing Account Management teams.
• Excellent communication and interpersonal skills, with the ability to build rapport and trust with clients and colleagues at all levels.
• Exceptional organizational skills with the proficiency to manage multiple priorities, prioritize tasks effectively, and thrive in a fast-paced environment.
• Strong analytical and problem-solving skills, with a keen eye for detail and a commitment to ensuring top-notch project execution and delivery.
• Familiarity with creative project management methodologies (e.g., Agile, Waterfall) and a passion for working in a dynamic and collaborative environment.
• Proficiency in CRM software (e.g., Salesforce, HubSpot) and experience with project management tools (e.g., Asana, Trello) is a strong asset.

Why Join Us?

• Work with the best: Collaborate with some of the best global brands and top leadership in the industry.
• Hypergrowth Opportunity: Be part of a company experiencing explosive 500%+ annual growth with the potential to scale by 100x in just 3 years!
• Continuous Development: Refine your skills and leadership through continuous training and the support of a collaborative team.
• Own Your Impact: Enjoy a high-trust environment where your contributions are valued, your voice is heard, and your ownership mindset is celebrated.
• Flexibility & Autonomy: Embrace a remote-first culture that empowers you to design your ideal workday, focusing on results and maximizing your productivity.
• Vibrant & Collaborative Community: Connect with a passionate team of creative thinkers and innovators who share your dedication to excellence and making a difference.
• Competitive Compensation & Perks: Benefit from a competitive salary, comprehensive benefits package, and opportunities for professional development to fuel your growth.

Days 1-30: Accelerated Learning and Relationship Building

• Get to know IndieFolio: Conduct a comprehensive review of our client base, service offerings, and internal processes.
• Shadow Top Performers: Gain invaluable insights by shadowing experienced Account Managers and learning best practices in project management methodologies.
• Establish Stakeholder Relationships: Cultivate strong working relationships with key stakeholders by attending meetings and fostering open communication channels. This will allow you to gain a comprehensive understanding of ongoing projects and client expectations.

Days 31-60: Client Relationship Management and Value Creation

• Assume Ownership of Key Accounts: Take full responsibility for managing a portfolio of key accounts. Focus on fostering strong, long-term relationships and consistently exceeding client expectations.
• Conduct Client Needs Assessments: Employ in-depth analysis to identify client needs, pain points, and long-term goals. This will help you tailor solutions and deliver exceptional value.
• Foster Collaborative Client Partnerships: Collaborate seamlessly with design and technical teams to ensure project execution aligns flawlessly with client objectives.
• Implement Effective Communication Strategies: Establish regular communication channels with key accounts to build trust, maintain transparency, and address any concerns promptly.

Days 61-90: Strategic Growth and Innovation

• Optimize Account Management Processes: Develop and implement efficient account management processes to maximize your impact, streamline workflows, and improve overall effectiveness.
• Identify New Business Opportunities: Utilize your understanding of target industries to actively identify and cultivate promising new business opportunities.
• Develop Compelling Presentations: Craft persuasive pitch decks and presentations that effectively showcase IndieFolio's value proposition and secure new client partnerships.
• Onboard New Clients Seamlessly: Implement a well-defined onboarding process for new clients to ensure a smooth transition and set the stage for long-term success.

By Day 90:

• You will have established yourself as a trusted partner to key accounts, consistently exceeding client expectations and fostering long-term partnerships.
• Your proactive approach to client needs and implementation of innovative solutions will have demonstrably increased client satisfaction and retention.
• You will have actively contributed to revenue growth by securing new business deals through the development of compelling pitches and effective onboarding strategies.

About us:

IndieFolio is disrupting the traditional creative agency model by allowing leading brands to assemble custom creative teams, delivering world-class quality. We connect top brands with India's finest creative talent in design, video, and content, leveraging advanced technology and industry expertise to streamline the process. Our curated network of professionals, combined with a data-driven approach, ensures exceptional results and unmatched efficiency. With a proven track record and a commitment to innovation, IndieFolio is transforming how businesses access and collaborate with top-tier creative talent. We are scaling our team and operations, seeking independent, responsible, and accountable individuals to join our dynamic team.

About the role:

As our Group Account Manager, you will play a pivotal role in fostering unparalleled client satisfaction and revenue growth. You'll lead a team of talented Account Managers and Executives, cultivating a dynamic environment that fosters continuous learning and innovation.

Key Responsibilities:

• Manage and cultivate a portfolio of client accounts, acting as a trusted partner to ensure client satisfaction and retention through exceptional communication and strategic guidance.
• Provide leadership and mentorship to a team of Account Managers and Executives, establishing goals, training, and celebrating achievements.
• Develop and implement strategic client engagement initiatives to achieve and surpass revenue targets, driving project conversions.
• Oversee seamless project execution, ensuring adherence to the highest quality standards and timely delivery while effectively managing resources.
• Foster strong collaboration with internal teams across Sales, Marketing, and Talent Acquisition to deliver exceptional client experiences.

Qualifications:

• Minimum of 5 years of progressive experience managing client accounts within advertising, marketing, or consulting. A strong understanding of the creative industry is a plus.
• Proven track record of exceeding revenue targets through strategic client engagement and relationship management.
• Demonstrated leadership abilities with a history of coaching, mentoring, and developing high-performing Account Management teams.
• Excellent communication and interpersonal skills, with the ability to build rapport and trust with clients and colleagues at all levels.
• Exceptional organizational skills with the proficiency to manage multiple priorities, prioritize tasks effectively, and thrive in a fast-paced environment.
• Strong analytical and problem-solving skills, with a keen eye for detail and a commitment to ensuring top-notch project execution and delivery.
• Familiarity with creative project management methodologies (e.g., Agile, Waterfall) and a passion for working in a dynamic and collaborative environment.
• Proficiency in CRM software (e.g., Salesforce, HubSpot) and experience with project management tools (e.g., Asana, Trello) is a strong asset.

Why Join Us?

• Work with the best: Collaborate with some of the best global brands and top leadership in the industry.
• Hypergrowth Opportunity: Be part of a company experiencing explosive 500%+ annual growth with the potential to scale by 100x in just 3 years!
• Continuous Development: Refine your skills and leadership through continuous training and the support of a collaborative team.
• Own Your Impact: Enjoy a high-trust environment where your contributions are valued, your voice is heard, and your ownership mindset is celebrated.
• Flexibility & Autonomy: Embrace a remote-first culture that empowers you to design your ideal workday, focusing on results and maximizing your productivity.
• Vibrant & Collaborative Community: Connect with a passionate team of creative thinkers and innovators who share your dedication to excellence and making a difference.
• Competitive Compensation & Perks: Benefit from a competitive salary, comprehensive benefits package, and opportunities for professional development to fuel your growth.

Days 1-30: Accelerated Learning and Relationship Building

• Get to know IndieFolio: Conduct a comprehensive review of our client base, service offerings, and internal processes.
• Shadow Top Performers: Gain invaluable insights by shadowing experienced Account Managers and learning best practices in project management methodologies.
• Establish Stakeholder Relationships: Cultivate strong working relationships with key stakeholders by attending meetings and fostering open communication channels. This will allow you to gain a comprehensive understanding of ongoing projects and client expectations.

Days 31-60: Client Relationship Management and Value Creation

• Assume Ownership of Key Accounts: Take full responsibility for managing a portfolio of key accounts. Focus on fostering strong, long-term relationships and consistently exceeding client expectations.
• Conduct Client Needs Assessments: Employ in-depth analysis to identify client needs, pain points, and long-term goals. This will help you tailor solutions and deliver exceptional value.
• Foster Collaborative Client Partnerships: Collaborate seamlessly with design and technical teams to ensure project execution aligns flawlessly with client objectives.
• Implement Effective Communication Strategies: Establish regular communication channels with key accounts to build trust, maintain transparency, and address any concerns promptly.

Days 61-90: Strategic Growth and Innovation

• Optimize Account Management Processes: Develop and implement efficient account management processes to maximize your impact, streamline workflows, and improve overall effectiveness.
• Identify New Business Opportunities: Utilize your understanding of target industries to actively identify and cultivate promising new business opportunities.
• Develop Compelling Presentations: Craft persuasive pitch decks and presentations that effectively showcase IndieFolio's value proposition and secure new client partnerships.
• Onboard New Clients Seamlessly: Implement a well-defined onboarding process for new clients to ensure a smooth transition and set the stage for long-term success.

By Day 90:

• You will have established yourself as a trusted partner to key accounts, consistently exceeding client expectations and fostering long-term partnerships.
• Your proactive approach to client needs and implementation of innovative solutions will have demonstrably increased client satisfaction and retention.
• You will have actively contributed to revenue growth by securing new business deals through the development of compelling pitches and effective onboarding strategies.

About us:

IndieFolio is disrupting the traditional creative agency model by allowing leading brands to assemble custom creative teams, delivering world-class quality. We connect top brands with India's finest creative talent in design, video, and content, leveraging advanced technology and industry expertise to streamline the process. Our curated network of professionals, combined with a data-driven approach, ensures exceptional results and unmatched efficiency. With a proven track record and a commitment to innovation, IndieFolio is transforming how businesses access and collaborate with top-tier creative talent. We are scaling our team and operations, seeking independent, responsible, and accountable individuals to join our dynamic team.

About the role:

As an Account Manager: Be the driving force behind client satisfaction and a key contributor to our company's success. You'll:

• Build the Bridge to Creative Excellence: Be the trusted advisor who empowers clients to achieve their creative vision, connecting them with the perfect talent to bring their projects to life.
• Forge Lasting Partnerships: Cultivate meaningful relationships with clients, becoming their go-to partner for all things creative, driving repeat business and revenue growth.
• Be the Voice of the Client: Gather valuable insights and feedback to inform product development and enhance the overall IndieFolio experience.
• Drive Innovation & Growth: Your problem-solving skills and proactive approach will directly impact the evolution of our services and offerings.
• Champion the Freelance Revolution: Play a pivotal role in supporting the careers of talented independent professionals, shaping the future of work in the creative industry.

What We're Looking For

• Proven Experience: Minimum 3 years of experience in account management within the advertising/marketing/consulting industry. Knowledge of creative project management is a plus.
• Customer-Centric: A natural ability to build strong, lasting relationships with clients.
• Independent and Organized: Comfortable juggling multiple clients and projects simultaneously, prioritizing effectively, and managing time efficiently.
• Communication Ace: Exceptional communication skills across various channels (voice, video, email, chat), adapting your approach to each audience.
• Collaborative Mindset: A team player who embraces change and actively contributes to a culture of continuous improvement.

Why Join Us?

• Work with the best: Collaborate with some of the best global brands and top leadership in the industry.
• Hypergrowth Opportunity: Be part of a company experiencing explosive 500%+ annual growth with the potential to scale by 100x in just 3 years!
• Continuous Development: Refine your skills and leadership through continuous training and the support of a collaborative team.
• Own Your Impact: Enjoy a high-trust environment where your contributions are valued, your voice is heard, and your ownership mindset is celebrated.
• Flexibility & Autonomy: Embrace a remote-first culture that empowers you to design your ideal workday, focusing on results and maximizing your productivity.
• Vibrant & Collaborative Community: Connect with a passionate team of creative thinkers and innovators who share your dedication to excellence and making a difference.
• Competitive Compensation & Perks: Benefit from a competitive salary, comprehensive benefits package, and opportunities for professional development to fuel your growth.

About us:

IndieFolio is disrupting the traditional creative agency model by allowing leading brands to assemble custom creative teams, delivering world-class quality. We connect top brands with India's finest creative talent in design, video, and content, leveraging advanced technology and industry expertise to streamline the process. Our curated network of professionals, combined with a data-driven approach, ensures exceptional results and unmatched efficiency. With a proven track record and a commitment to innovation, IndieFolio is transforming how businesses access and collaborate with top-tier creative talent. We are scaling our team and operations, seeking independent, responsible, and accountable individuals to join our dynamic team.

About the role:

The Account Executive plays a crucial role in supporting the Key Account Manager in managing client relationships and driving revenue growth. This position involves assisting with large projects, independently running micro-projects and managing SME accounts, and making critical decisions regarding pricing and talent selection for all projects.

Responsibilities:

• Project Management: Assist the KAM in managing large-scale client projects, including project planning, resource allocation, timeline management, and client communication.
• Micro-Project & SME Account Management: Independently manage micro-projects and small-to-medium enterprise (SME) accounts, acting as the primary point of contact for clients, understanding their needs, and ensuring project success.
• Pricing & Talent Approval: Evaluate project requirements, negotiate pricing with talent, and select the appropriate talent from our network of creative professionals to ensure the highest quality deliverables.
• Sales Support: Assist the KAM in identifying and pursuing new business opportunities, preparing proposals, and closing deals.
• Reporting & Analysis: Track project progress, monitor key performance metrics, and provide regular reports to the KAM and leadership team.

Why Join Us?

• Work with the best: Collaborate with some of the best global brands and top leadership in the industry.
• Hypergrowth Opportunity: Be part of a company experiencing explosive 500%+ annual growth with the potential to scale by 100x in just 3 years!
• Continuous Development: Refine your skills and leadership through continuous training and the support of a collaborative team.
• Own Your Impact: Enjoy a high-trust environment where your contributions are valued, your voice is heard, and your ownership mindset is celebrated.
• Flexibility & Autonomy: Embrace a remote-first culture that empowers you to design your ideal workday, focusing on results and maximizing your productivity.
• Vibrant & Collaborative Community: Connect with a passionate team of creative thinkers and innovators who share your dedication to excellence and making a difference.
• Competitive Compensation & Perks: Benefit from a competitive salary, comprehensive benefits package, and opportunities for professional development to fuel your growth.

About the Position:

We are looking to hire a highly motivated, well-spoken Key Account Manager who can help EasyEcom in key account management and customer retention. As a Key Account Manager, your daily job would involve developing relationships with clients and ensuring their expectations are being met.

About EasyEcom:

EasyEcom is an industry-leading omnichannel order & warehouse management solution for e-commerce businesses and multichannel retailers like Epigamia, Mondelez International, My Glamm, Borosil, Prestige, etc. We are persistently growing, from a few hundred clients to over 7000+ global clients, a handful of dedicated team members to 110+ members strong team, and being VC funded, we are continuing to expand over and beyond!

Roles & Responsibilities:

● Developing strong relationships between key clients and companies.

● Resolving key clients' issues and complaints promptly

● Understanding the business needs of key accounts, and providing them with an effective solution.

● Managing communication between the key accounts and internal teams (Support Team, Sales Team, Tech Team).

● Upselling to key accounts Presenting reports on account progress, and sharing future goals with other team members.

Requirements:

● Candidates with a bachelor's in technology or business are preferred.

● A minimum of 2+ years experience in account management.

● Excellent communication skills and listening skills.

● Fluency in both English and Hindi.

● Should be able to quickly get a thorough understanding of the company product.

● Should be able to multitask and manage time effectively.

● Should have strong interpersonal relationship skills.

● Ability to understand the company’s key clients and their position in the industry.

Job Description for Project Manager:-

1.Exposure to US/International Client Client (Preferred) Prior Experience in Digital Marketing (Search Engine Optimization) / Project Coordinator / Project Manager roles.

2. Excellent written and verbal communication and presentation skills, able to generate interest and engage the client during calls and on emails.

3. Manage projects, establish productive, professional, and profitable relationships with key personnel and clients in assigned projects.

4. Coordinate with various departments within the organization, including support, service, technology, and manage resources, in order to ensure seamless functioning of the client accounts.

5. Responsible for client receivables; planning and execution of monthly retention.

6. Candidates with Project Management, Digital Marketing & Technical Skills Preferred.

7. Preferred Location Noida.

8. Document all requests and comments made by clients to ensure timely feedback and follow-up actions of client escalations/queries.

9. Ability to maintain a positive, motivational, 'get things done' attitude, especially when faced with difficult circumstances.

10. Achieves strategic customer objectives and account plans defined by company management.

11. Good relationship-building skills (internal, external, and cross-cultural).

12. Sound computer skills, especially in the areas of MS Word, MS Excel, and MS PowerPoint.

13. Lead solution development efforts that best address customer needs, while coordinating the involvement of all necessary actions required and always keep the internal team updated.

14. Maintain a consistent schedule of online meetings with the client to manage performance objectives, customer-expectations and assess customer needs on an ongoing basis.

As Customer Success Lead / Manager, you will be responsible for management of onboardings, Adoption, Support tickets, Demos, Tech issues. You will be playing crucial role to ensure client's success as well as manage team of customer success team.

You are expected to be an individual contributor as and when required.

Job Role :

• Exceeding clients expectations
• Deep understanding of the product
• Keeping track of multiple activities happening within Customer Success Team
• Documentation
• Co-ordinating with other stake holders
• Team management

Qualifications

• Minimum Bachelor's degree in Engineering (IT / CS)
• 3-7 years of experience as a lead role in an early stage SaaS start up
• Experience in building and maintaining customer relationships
• Excellent customer service skills
• Ability to work collaboratively with cross-functional teams
• Collaborative working plan and team player with ability to multitask
• Excellent Excel Skills
• Strong problem-solving and critical-thinking abilities
• Strong technical background with the ability to understand and troubleshoot complex technical issues

About Company

Abmiro, a fast-growing SaaS (Rekart) company in Pune, is looking for smart and talented individuals. Rekart (https://rekart.io/) is an end-to-end SaaS platform meant for businesses with subscription offerings. The platform can automate their routine work, manage their deliveries, automate billing and accounting and deliver a delightful experience to their customer. The platform is powerful, flexible, and made to meet the needs of any enterprise.

As a Customer Success Execute at Abmiro, you'll play an important role in driving the success of our clients who are using our SaaS product (Rekart). 

You'll be a technical expert, working closely with clients to understand their needs, troubleshoot any technical issues, and empower them to fully utilize the capabilities of our software. 

Your role is key in fostering long-lasting, mutually beneficial relationships with our customers.

You should be a Graduate / PG in IT / CS (BE, BTech, Bsc, MSc)

Role & responsibilities

• Serve as the primary technical point of contact for customers, offering expert guidance and support through phone calls, email and chat.
• Collaborate with clients to understand their unique requirements and goals
• Assist with the setup, configuration and onboarding of customers on the platform
• Provide quick solutions or workarounds to client queries
• Coordinate with the technology team for possible issues/enhancements/feature requests
• Provide technical training and support resources to ensure customers can maximize the value of our software.
• Proactively identify opportunities to optimize and enhance customer workflows using our product.
• Serve as a liaison between customers and internal teams, facilitating effective communication and issue resolution.
• Maintain a deep understanding of our product, including new features and updates.
• Work in shifts to ensure 24/7 technical support coverage for our global customer base.
• Document and maintain training documents and material for customer training purposes.

Preferred candidate profile

• Bachelor's degree in a relevant field (e.g., Computer Science, Engineering) or equivalent work experience.
• Experience in technical customer support or a related role in the SaaS product company for 1-3 years
• Strong technical background with the ability to understand and troubleshoot complex technical issues.
• Excellent communication skills, both written and verbal, with the ability to convey technical concepts in a clear and understandable manner.
• Empathetic and customer-focused approach, always ensuring customer success is the top priority.
• Strong problem-solving and critical-thinking abilities.

Perks and Benefits 

• Provident fund 
• Health Insurance. 
• Hell lot of stuff to innovate and learn at the same time 
• Be part of a dynamic young and friendly team that strives for top quality 
• A fantastic work culture 
• Opportunities and guidance to learn new technologies, share knowledge and grow within the company and sector.

• Requirement gathering for web and app development projects
• Preparation of necessary docs(BRD, FRD, SOW, RFQ, NDAs, and POC) for the clients requirement.
• Drafting user stories, wire frames and project plans based on the requirements of the client
• Understanding the default software/applications products and services of Webkul and its functionalities(at the workflow level) for a personalized explanation of the same to the clients.
• Handling customers' pre-sales and post-sales queries over various communication mediums like calls/emails/Skype/ helpdesk/ social networking sites.
• Project assignment and being clients major communication for ongoing projects.
• Managing project delivery(It covers check of all the SOW points agreed)
• Assigning the technical queries/issues of clients to the technical departments.
• Preparing a full User guide(technical doc/content) of the products for Webkul’s products, Services, and customers in written and video format as well.
• Attending international as well as domestic seminars and conferences regarding the promotion of the products with the presentation.
• Market research of the products.
• Responsible for new partnerships of the organization, acting as a bridge between the client side and the organization.
• Full-time office job, No field work.

About us

ProCreator is an award winning Digital Design Agency focusing on establishing an end to end product solution. Our passion for design and innovation drives us to keep learning and achieving better products. We hustle to provide the best of all worlds, be it development, design, marketing, animation or providing any business solutions for the betterment of your products and their users, by creating pleasing experiences for their users. Some of our clients we work with, WazirX, Nasscom, ITC Masterchef, Zebpay, Cholamandalam, MetaSky and many more.

Job Description

This is a remote position.

Lead UI/UX Designer

Translating bold ideas into stunning, user-centric designs

What you need to bring to the ‘table’

• Passion for Innovation: A relentless drive to create user-centric designs that set trends and exceed expectations.
• Leadership & Collaboration: Ability to lead design processes from concept to final hand-off, fostering a creative and innovative team environment.
• Client & User Engagement: Skills to understand client and user needs, translating them into exceptional products, websites, and applications.
• Design Systems Mastery: Expertise in developing and implementing comprehensive design systems and components.
• Problem-Solving: Sharp problem-solving skills to identify and address UX issues, refining the user experience through feedback and usability testing.
• Mentorship: Experience guiding and mentoring a team of UX designers, promoting a collaborative and inclusive work environment.
• Experience: At least 5 years in UI/UX design with a strong portfolio showcasing your expertise.
• Critical Thinking: Analytical skills to tackle complex design challenges and propose innovative solutions.

What you will do

• End-to-End Design Execution: Lead and execute all design stages from initial concept through wireframing, visual design, to final hand-off for development.
• Prototyping & Specifications: Create high-quality design prototypes, features, and specifications reflecting deep user insights and client needs.
• Review & Feedback: Critically review wireframes, storyboards, user flows, and visual designs to meet ProCreator standards and client expectations.
• Design Systems & Problem-Solving: Establish and maintain comprehensive design systems, proactively troubleshooting UX issues and incorporating feedback.
• Team Leadership: Mentor junior designers, fostering their growth and ensuring high-quality output across projects.

Requirements

• UX Methodologies: Proficiency in research, personas, wireframing, and prototyping.
• Design Expertise: Ability to translate user journeys into visually stunning and intuitive UI designs, with a strong understanding of UI principles.
• Design Systems: Proven experience in building and utilizing design systems, with advanced skills in Figma.
• Platform Experience: Extensive experience in designing for both web applications and mobile platforms (iOS and Android) with a strong portfolio showcasing successful projects on these platforms.
• Communication: Excellent verbal and written communication skills to articulate design decisions to clients and stakeholders effectively.
• Leadership & Mentorship: Willingness to mentor and support junior designers, fostering a culture of continuous improvement.
• Bonus Skills: Experience with motion design/prototyping tools like After Effects and ProtoPie.

Benefits

• Wealth-Building Opportunities: ESOPs, SAR programs, project referral bonuses, and profit-sharing.
• Ergonomic Workplace: Top-tier ergonomic chairs, standing desks, and comprehensive training programs.
• Health & Wellness: Health insurance up to INR 5,00,000, subsidized gym memberships, and full-body and eye check-ups.
• Professional Growth: Access to extensive learning courses, development funds, seasoned mentors, and the ProCreator Innovation Fund (PIF) up to INR 50,000.
• Flexible Work Arrangements: 24 Work From Anywhere (WFA) days per fiscal year.
• Team Retreats: Annual retreats focused on team-building.
• Supportive Culture: Wellness seminars, feedback-driven policies, and a supportive environment for emotional and intellectual growth.
• Mentorship & Leadership Development: Mentorship programs, design hackathons, and leadership initiatives.

Ready for the next chapter of your life?

Join ProCreator and be part of a team where creativity, innovation, and personal growth are at the forefront. Let’s create extraordinary digital experiences together!

Skills

• Experience in Design, Films, Social Media, Digital Marketing is preferred Skills

• Sales

• Business Development

• Communication

• Social Media Marketing

• Negotiation

• Marketing Strategy

• Customer Relationship Management (CRM)

• Project Management • Presentation S

Project Coordinator

Exp : 5-7 Years

Qualification : Must have Development Background of Web or Mobile

Location : Ahmedabad (WFO)

Qualifications

• Experience in project coordination and management
• Strong organizational skills and attention to detail
• Excellent communication and interpersonal skills
• Knowledge of software development processes and methodologies
• Ability to analyze and solve problems
• Proficiency in project management software tools
• Bachelor's degree in a relevant field
• PMP certification or equivalent is a plus

Company Description

Moon Technolabs Pvt. Ltd. is a software development company based in Ahmedabad, India. With over a decade of experience in the outsourcing business, Moon Technolabs has established expertise in various areas including Offshore Application Development & Maintenance, Application Migration and Re-engineering, Product Development & Support, Enterprise Solutions, Web Development, Game Development, and Mobile Solutions. Our team of professionals collaborate to provide comprehensive solutions that align with our clients' specific business objectives.

Responsibilities:

-- Contact potential and existing customers to inform them about fabric products and services using sales scripts

-- Answer questions about fabrics and the company

-- Understand customer requirements and close sales

-- Direct prospects to the field sales team when needed

-- Enter and update customer information in the database

-- Take and process fabric orders accurately

-- Handle customer grievances to preserve the company's reputation

-- Meet sales quotas and facilitate future sales

-- Keep records of calls, sales, and useful customer information

-Requirements:

-- 2+ years of proven experience as a telesales representative or in other sales/customer service roles

-- Demonstrated track record of successfully meeting sales quotas, preferably over the phone

-- Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems

-- Ability to learn about fabric products and services and describe/explain them to prospects

-- Excellent communication and interpersonal skills

-- Ability to handle rejection and remain cool-tempered

-- Outstanding negotiation skills with the ability to resolve issues and address complaints

-- High school diploma; BSc/BA preferred

About the company

"Since 1966, Luthra Exports has been a leading name in India's textile industry, specializing in premium Surat-based fabrics. With offices in New Delhi and Surat, Gujarat, we serve customers nationwide with a wide range of quality polyester and viscose fabrics.

Job Responsibilities: 

• Builds business by identifying and selling prospects; maintaining relationships with clients. 
• Identifies business opportunities by identifying prospects and evaluating their position in the industry; researching and analyzing sales options. 
• Sells products by establishing contact and developing relationships with prospects; recommending solutions. 
• Maintains relationships with clients by providing support, information, and guidance; researching and recommending new opportunities; recommending profit and service improvements. 
• Identifies product improvements or new products by remaining current on industry trends, market activities, and competitors. 
• Prepares reports by collecting, analyzing, and summarizing information. 
• Maintains quality service by establishing and enforcing organization standards. 
• Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies. 
• Contributes to team effort by accomplishing related results as needed. 

Working Conditions: 

• Sales engineers will drive the sales growth from their respective zones (it may be Bangalore/Chennai). 
• Work timings are from 9:30 AM to 07: 30 PM with suitable time offs for lunch and snacks. (Monday to Friday) 
• Travelling to prospective clients may be required for demo/trial as and when required. 

Responsibilities

• Excellent communication skills
• Develop growth strategies and plans
• Proven work experience in business development or sales
• Able to understand client's requirements & provide solutions accordingly
• Eager to learn new things about sales & sales channels
• Research and analyze sales options
• Build and maintain professional networks
• Fast learner and quick thinker
• Cold call to arrange meetings with potential customers to prospect for new business
• Ability to work independently and as a part of team
• Daily planning & reporting to a senior.

Summary

Join Dreamcast, a leader in the event tech industry, as our new Client Servicing specialist. Embrace the opportunity to contribute to creating exceptional event experiences by blending client servicing with cutting-edge streaming technology. In this role, you'll be at the heart of ensuring client satisfaction by offering tailored tech solutions for virtual, hybrid, and in-person events. Collaborate closely with our diverse team of developers, designers, and event planners to bring innovative ideas to life, ensuring each event is memorable. Unique to this position is the chance to grow within an environment that values creativity and continuous learning. As part of the Dreamcast family, you will have access to unparalleled growth opportunities in the evolving Event-Tech landscape. This role is perfect for individuals passionate about technology's power to transform events, aiming to deliver first-class service while pushing the boundaries of what's possible in the event industry.

Responsibilities

• You will serve as the primary point of contact for our clients, ensuring their needs are met with professionalism and enthusiasm at every stage of their event-planning process.
• We expect you to conduct thorough onboarding sessions for clients, guiding them through our SaaS products and demonstrating how these solutions can enhance their event experiences.
• You shall coordinate closely with our technical team to troubleshoot any issues that arise during the setup or execution of virtual, in-person, or hybrid events, providing timely and effective solutions.
• You will be responsible for managing client expectations, keeping them informed about project progress, and setting realistic timelines to ensure a seamless experience.
• We expect you to gather client feedback post-event, analyzing it to identify areas for improvement in our services or technology suite, thereby contributing to continuous product enhancement.
• You shall keep abreast of industry trends and developments, sharing insights with both clients and our internal teams to foster innovation within our event tech solutions.
• You will develop tailored proposals that match the specific requirements of each client, incorporating our range of tech solutions to meet and exceed their event objectives.
• We expect you to participate actively in team meetings, offering creative ideas and strategies for enhancing client satisfaction and driving the growth of Dreamcast's event tech suite.

Requirements

• You must possess strong technical skills with the ability to swiftly troubleshoot streaming issues during live events, ensuring a seamless experience for all attendees.
• You should have a deep understanding of various streaming platforms and technologies and be capable of advising on the best solutions tailored to each event's unique needs.
• You are expected to maintain excellent communication with clients, understanding their requirements and providing updates throughout the event planning and execution process.
• You must demonstrate proficiency in using our Event-Tech Suite software, effectively managing and integrating it into client events for an enhanced experience.
• You will be responsible for conducting pre-event testing and rehearsals, guaranteeing that all technical aspects operate flawlessly.
• You ought to collaborate closely with other team members to develop innovative event concepts that leverage our technology to meet and exceed client expectations.
• You are required to provide training and support to clients on how to use our SaaS products effectively, ensuring they maximize the value of our services.
• You should actively stay informed about the latest trends and advancements in event technology, applying this knowledge to continually improve our offerings.

Skills

• Client relationship management
• Streaming technology expertise
• Event planning proficiency
• SaaS product knowledge
• Technical troubleshooting
• Digital content distribution
• Customer service excellence
• Hybrid event coordination
• Project management skills
• Virtual platform navigation

Job Summary:

The Project Engineer - HVAC will play a crucial role in the successful execution and

delivery of HVAC projects. This position requires a deep understanding of HVAC systems,

strong project management skills, and the ability to collaborate with cross-functional teams.

The Project Engineer will be responsible for overseeing project planning, design, execution,

erection commissioning and ensuring that projects are completed on time and within budget.

Responsibilities:

Project Planning:

 Collaborate with clients, architects, and internal teams to define project scope,

objectives, and requirements.

 Develop detailed project plans, including timelines, budgets, and resource

requirements.

Design Coordination:

 Work closely with design and engineering teams to ensure that HVAC systems meet

project specifications and regulatory standards.

 Review and approve design documents and drawings.

Project Implementation:

 Oversee the execution of HVAC projects, ensuring adherence to project schedules and

budget constraints.

 Conduct regular site visits to monitor progress and resolve any on-site issues.

Quality Assurance:

 Implement quality control measures to ensure that HVAC systems meet industry

standards and client expectations.

 Conduct inspections and tests to verify compliance.

Client Communication:

 Serve as the main point of contact for clients during project implementation.

 Communicate project updates, address concerns, and ensure overall client satisfaction.

Team Collaboration:

 Collaborate with cross-functional teams, including engineering, procurement, and

construction, to ensure seamless project delivery.

 Foster a collaborative and positive working environment.

Roles and Responsibilities 

1. Have to attend Walk in Customers and convert into sales. 
2. Have to manage ground level team
3. Submit timely reports 

Requirements-

For Female Candidates: 

• Good Communication 
• Should be presentable 
• Language proficiency should be Hindi and English both

For Male Candidates:

• Must have good communication 
• Must be presentable 
• Must have driving license 
• Must be able to drive both automatic and manual cars 

• Convert prospects into customers by showcasing suitable residential properties, aligning with their investment needs.
• Utilize leads from the Marketing team and generate self-leads through local activities.
• Conduct site visits, address queries, and liaise with developers or our Developer Relations Team for clarifications.
• Ensure compliance with operations processes, guaranteeing customer satisfaction at all touchpoints.
• Provide after-sales services and assist customers in obtaining home loans.
• Promote and sell real estate properties to prospective clients.
• Develop and maintain strong relationships with clients, builders, developers, and industry professionals.
• Meet sales targets, contributing to the growth and success of the real estate firm.
• Identify potential clients through networking, cold calling, and other lead generation techniques.
• Provide guidance to clients in making informed decisions about real estate investments.
• Negotiate terms and conditions of sales contracts, prepare documents, and facilitate smooth transactions.
• Stay informed about market trends, property values, and legal requirements related to real estate transactions.

Qualifications:

• Proven experience in sales, preferably in a branding, marketing, or creative agency environment. Ideally 2-4 years
• Strong understanding of branding principles, design, and marketing strategies.
• Excellent communication and presentation skills.
• Results-driven with a track record of meeting or exceeding sales targets.
• Ability to build and maintain strong client relationships.
• Bachelor's degree in Business, Marketing, or a related field is preferred.

Responsibilities:

• ACCOUNT MANAGEMENT and OPERATIONS

• Handles day-to-day administration of accounts independently in coordination with the team. Ensures timely execution of work

• Understands clients' requirements in functional as well as business aspects to execute campaigns.

• Generate campaign/project proposals, pricing as well as critical path

• Maintains relationship with key individuals (project owners) at middle management levels of the client organization

• Develops a thorough understanding of brands • Ensures seamless execution of client campaigns, prioritizes resources, and keeps Reporting manager and other groups well informed of progress and changes • Participates in interactive strategy Developmnent with the Strategy Team 

Skills:

• Should be able to build strong client relationships

• Should be able to build strategic partnerships

• Client assessment skill

• Excellent Communication Skills

• Decision rnaking skills

• Planning and Organizing Skills 

If interested kindly share updated cv at hitanya(at)zohomail(dot)in

Job description

We are looking for an Academic Counsellor to join our administrative staff. The successful candidate will divide his or her time equally between administrative tasks and providing students with guidance and support. They should be able to take responsibility for nurturing,

acquiring, growing, and strengthening higher education customers across the world. Most importantly to believe in their consultative approach, identifying the needs of the customers and being able to marry off with the product offering/s.

Job Responsibility:

● Build a relationship with the learners who contact Masters’ Union, and be their guiding hand and familiarise them with the product, our vision, and the big picture.

● Understand learners' career needs and guide them with relevant information.

● Handle inbound calls and make outbound calls for follow-ups. Handle learner interactions and queries. Fix appointments and demo sessions on a daily basis.

● Provide timely and accurate responses to learners/parents.

Who we are…?

REA India is a part of REA Group Ltd. of Australia (ASX: REA) (“REA Group”). It is the country’s leading full stack real estate technology platform that owns Housing.com, Makaan.com and PropTiger.com.

In December 2020, REA Group acquired a controlling stake in REA India. REA Group, headquartered in Melbourne, Australia, is a multinational digital advertising business specialising in property. It operates Australia’s leading residential and commercial property websites, realestate.com.au and realcommercial.com.au and owns leading portals in Hong Kong (squarefoot.com.hk) and China (myfun.com). REA Group also holds a significant minority shareholding in Move, Inc., operator of realtor.com in the US, and the PropertyGuru Group, operator of leading property sites in Malaysia, Singapore, Thailand, Vietnam and Indonesia.

REA India is the only player in India that offers a full range of services in the real estate space, assisting consumers through their entire home seeking journey all the way from initial search and discovery to financing to the final step of transaction closure. It offers advertising and listings products to real estate developers, agents & homeowners, exclusive sales and marketing solutions to builders, data and content services, and personalized search, virtual viewing, site visits, negotiations, home loans and post- sales services to consumers for both buying and renting.

With a 1600+ strong team, REA India has a national presence with 24 offices across India with its corporate office located in Gurugram, Haryana. 

Housing.com

Founded in 2012 and acquired by REA India in 2017, Housing.com is India’s most innovative real estate advertising platform for homeowners, landlords, developers, and real estate brokers. The company offers listings for new homes, resale homes, rentals, plots and co-living spaces in India. Backed by strong research and analytics, the company’s experts provide comprehensive real estate services that cover advertising and marketing, sales solutions for real estate developers, personalized search, virtual viewing, AR&VR content, home loans, end-to-end transaction services, and post-transaction services to consumers for both buying and renting.

PropTiger.com

PropTiger.com is among India’s leading digital real estate advisory firm offering a one-stop platform for buying residential real estate. Founded in 2011 with the goal to help people buy their dream homes, PropTiger.com leverages the power of information and the organisation’s deep-rooted understanding of the real estate sector to bring simplicity, transparency and trust in the home buying process. PropTiger.com helps home-buyers through the entire home-buying process through a mix of technology-enabled tools as well as on-ground support. The company offers researched information about various localities and properties and provides guidance on matters pertaining to legal paperwork and loan assistance to successfully fulfil a transaction.

Makaan.com

Makaan.com was acquired by REA India in May 2015, with a vision to establish a true "marketplace" in real estate. With consumer ratings on large number of sellers, credible listings data and real-time intelligence on property search, Makaan.com has emerged as the preferred partner for consumers looking to rent, buy or sell a home. Makaan.com offers its online consumers maximum property options and has become one of the largest advertising platforms in online real estate in India.

Our Vision

Changing the way India experiences property.

Our Mission

To be the first choice of our consumers and partners in discovering, renting, buying, selling, financing a home, and digitally enabling them throughout their journey. We do that with data, design, technology, and above all, the passion of our people while delivering value to our shareholders.

Our Culture

Culture forms the core of our foundation and our effort towards creating an engaging workplace that has resulted in REA India being ranked 3rd among the coveted list of India’s Best 100 Companies to Work For in 2023 by the Great Place to Work Institute®. REA India was also ranked in the top 25 workplaces in 2022 & 2021 and in top 50 in 2019. In addition, REA India was also recognized as Best Workplace™ in Building a Culture of Innovation by All in 2023 and India’s Best Workplaces™ in Retail (e-commerce category) for the third time in 2023. 

REA India is ranked 4th among Best Workplaces in Asia in 2023 and was ranked 55th in 2022, & 48th in 2021 apart from being recognized as Top 50 Best Workplaces™ for Women in India in 2023 and 2021. REA India is also recognized as one of India's Top 50 Best Workplaces for Millennials in 2023 by Great Place to Work®.

At REA India, we believe in creating a home for our people, where they feel a sense of belonging and purpose. By fostering a culture of inclusion and continuous learning and growth, every team member has the opportunity to thrive, embrace the spirit of being part of a global family, while contributing to revolutionize the way India experiences property. When you come to REA India, you truly COME HOME!

REA India (Housing.com, PropTiger.com, Makaan.com) is an equal opportunity employer and welcomes all qualified individuals to apply for employment. We are committed to creating an environment that is free from discrimination, harassment, and any other form of unlawful behavior. We value diversity and inclusion and do not discriminate against our people or applicants for employment based on age, color, gender, marital status, caste, religion, race, ethnic group, nationality, religious or political conviction, sexual orientation, gender identity, pregnancy, family responsibility, or disability or any other legally protected status. We firmly strive to eliminate any barriers that may impede equal opportunities while also recognizing that specific job roles may require appointees to possess the necessary qualifications, skills, abilities to perform essential functions of the position effectively.

What does this role hold for you…??

●       Accountable for the entire process of lead handling, sales, and business development for the region.

●       Data maintenance to ensure 100% coverage in assigned territory and tracking other key parameters.

●       Client acquisition campaigns and lead generation to build a flagship brand for property services in the respective region.

●       Accountable for service delivery and ensuring client retention.

●       Providing market intelligence, data analytics and insights to the Marketing team to launch the right promotional and customer communication initiatives.

●        Accountable for achieving targets in the designated areas.

●       Mapping new projects & new builders in designated territories and acquisition of new projects and new builders to ensure coverage across designated territory.

●       Relationship handling with existing clients to ensure 100% coverage of new projects launched by them.

Apply if you have…

●       A graduation or post-graduation degree with 3 to 5 years of experience in B2B/Channel sales

●       Have worked in a real estate business.

●       An outgoing personality and are confident & self-motivated. Dexterity in creating and delivering presentations.

●       A passion for selling and are resilient and persistent.

●       Dexterity in creating and delivering presentations.

●       Effective execution skills.

Know more about us…

Visit our career websites at https://careers.housing.com/ & https://careers.proptiger.com/ 

and LinkedIn page to know more about our company culture, and gain insights into what makes us a Great Place to Work.

Want to dive into what we do? Visit our main websites for an in-depth look at www.housing.com, www.proptiger.com & www.makaan.com

Please find below mentioned Job Description of Relationship Manager profile for your reference.

Company Name :- Bonanza Portfolio Ltd

Location : - Delhi

Qualification : - Any Graduation

Job Description : -

1.     New client acquisition, building new relationships and increasing depth in existing relationships with clients.

2.     Selling online broking accounts- demat account, trading account.

3.     Identifying customer needs, assessing their appetite and providing them investment options.

4.     Achieving targets as assigned by the organisation on a monthly basis.

5.     Migrating offline clients to do online trading.

6.     Backend support to clients.

7.     Regular updates to the immediate superior as a when required.

Past experience in the similar role will be preferred.

If you are interested in this opportunity, please feel free to connect or refer to the suitable candidate if you know anyone

About the Company:

Our client is a leading mid‐market investment bank with strong practices around M&A, PE, Capital Markets, Institutional Equities, Wealth Management, Insurance Broking, and Portfolio Management Services. A trusted Investment bank servicing customers with the best results in advisory in their investments, the best corporates for their growth & capital need, and families in managing their wealth. Led by seasoned bankers, our client works with the largest and the most reputed investors.

Location: Mumbai

Roles and Responsibilities:

• Impanel distributors to sell the investment management schemes

• Generate sales as per targets laid down through a judicious mix of external channel partners, internal sales channels, and direct clients, as outlined

• Handling channel and client queries

Strategy Planning:

• Achieve set targets through a designed strategy

• Keep monitoring & review strategy on an ongoing basis

• Internal Coordination:

• Liaising with senior management to arrive at clear objectives for the department

Resource planning:

• Liaising with investment teams to enable client interaction & information

• Liaising with operations and ensuring smooth functioning between the department & operations

• Ensure proper compliance with respect to all channel partners – distributors/clients etc.

Compliance:

• Ensure all activities are as per proper compliance internally and as per regulatory requirements

• Ensure all distributor agreements/client documentation has met all regulatory & compliance requirements on an ongoing basis

Requirements:

• Graduate

• Great command over English & Regional Language

• Experience 2 – 5 years

Job Title: Senior Business Development Executive (Staff Augmentation)

Location: Indore, India

Company: Ment Tech Labs Pvt. Ltd.

Job Description:

We are seeking an enthusiastic and results-driven Senior Business Development Executive to join our dynamic team at Ment Tech Labs Pvt. Ltd. in Indore. As a Sr. BDE, you will play a pivotal role in expanding our client base through effective staff augmentation solutions. The ideal candidate should possess a strong understanding of staff augmentation, demonstrate proficiency in creating and negotiating Master Service Agreements (MSA), Statements of Work (SOW), and other documentation.

Responsibilities:

1. Staff Augmentation Expertise:

• Develop a deep understanding of staff augmentation services and effectively communicate the value proposition to clients.

1. Contract Management:

• Create, negotiate, and manage Master Service Agreements (MSA), Statements of Work (SOW), and other contractual documentation.

1. Proactive Business Development:

• Proactively identify and pursue new business opportunities, driving growth and revenue for the company.

1. Communication Skills:

• Demonstrate excellent communication skills, both written and verbal, to engage with clients, understand their requirements, and articulate solutions effectively.

1. Learning and Growth:

• Thrive in a dynamic environment, continuously learning and adapting to industry trends, client needs, and market demands.

1. Target-Driven Approach:

• Work with set targets and develop strategies to achieve and exceed business development goals.

1. Keen Urge to Grow:

• Exhibit a keen interest in personal and professional growth, taking ownership of career development and contributing to the overall success of the team.

Qualifications:

1. Bachelor’s degree in Business, Marketing, or a related field.
2. Minimum of 5 years of experience in Business Development, specifically in staff augmentation.
3. Proven track record of successfully negotiating and closing deals.
4. Strong understanding of Master Service Agreements, Statements of Work, and other contractual documentation.
5. Excellent interpersonal and communication skills.
6. Results-oriented with a demonstrated ability to meet and exceed targets.
7. Proactive attitude with a strong urge to learn, grow, and contribute to the success of the business.

account management experience specifically with a Market Research Agency or Online Provider  Candidate Requirements: • Bachelor's degree in related field or equivalent work experience • Candidates must have 6+ years of account management experience specifically with a Market Research Agency or Online Provider coming equipped with a demonstrated network and proven track record • Excellent and effective verbal and written communication skills in English • Knowledge of project management tools and concepts • Proficiency with MS Word & Excel Key Responsibilities: These include the following. Other duties may be assigned at the discretion of management in the context of the role: • Build effective, professional working relationships with our clients by providing them guidance and recommendations when appropriate • Drafting proposals & quotations for Quantitative projects as well as Qualitative projects • Planning projects and budgets i.e. work weeks estimates, operations capacity, gross profit, Cost estimation on operations • Collaborate with other Account Managers, Client Development personnel, Operations and Marketing on various corporate initiatives • Partner with Business Development and Alliances team to onboard new clients and partners • Report on key performance metrics   

Only Female Candidates

Looking for the Implementation Managers, Belgaum Location respectively who are excited to be part of our fast-paced, high-intensity work environment and work with the Delivery Leaders aligned with our Mission.

Our Mission 2025 is to transform the way learning is delivered by impacting 1 million+ children annually to get closer to our vision to democratize quality early education. This role will be an integral part of the growing Delivery Team who contribute to our mission to expand from our current set of 700 partner schools to 7000+ schools in 3 years by 2025.

Responsibilities

● Independently manage end to end implementation of Kreedo curriculum in 18 – 20 schools assigned in specific area/s.

● Visit each school monthly to observe and assess if schools are meeting the set parameters. ● Assist the teachers to identify areas of development and improvement.

● Write detailed observation reports based on the visits.

● Provide guidance to the school management to successfully implement Kreedo Curriculum

Requirements

● Excellent interpersonal skills

● Should be fairly fluent in English (Both Spoken and Written)

● Willing to travel

● Working knowledge of Microsoft Office Suite (Word and Excel) and Google Docs

● Desire to build a career in Early Childhood Education Note: Exposure to young children in a personal / professional capacity will also be an added advantage.

Experience

● Experience: 0 - 4 years of Experience in sales or training or delivery (post sales support), preferably from service industry.

● Education: Any Graduation / Post-Graduation (Bachelor / Master degree in Education / Early Childhood Education / Human Development will be an added advantage)

● Language Preference: English, Hindi & any Local Language ( Marathi)

● Job Location: Belgaum

Job Types: Full-time, Permanent

Your responsibilities: 

• Efficiently managing the client's portfolio and ensuring excellent customer service through the accurate and timely delivery of service and campaigns to the client as per the requirement.
• Build digital marketing roadmap & proposals for clients which include social media, influencer, PR & performance marketing campaigns.
• Participating in and Leading brainstorms for New business opportunities 
• Total client satisfaction, and for ensuring that regular reviews are conducted with the client
• Maintaining high levels of engagement for all your clients through the team.
• Should be able to establish trust with both external and internal stakeholders and be the primary point of contact for all the matters concerning the client.
• Support senior management on crisis management issues, if required
• Stay current on social media channels, trends and analytical tools
• Incorporate digital and social strategies into Integrated Communications programs to support client objectives and work with digital innovations group to develop and execute digital strategies 
• Manage and train the rest of the team 
• Measure ROI and KPIs
• Prepare and manage the digital marketing budget for clients
• Motivate digital marketing team to achieve goals 
• Collaborate and coordinate with internal functional teams to create marketing/ campaign plans
• Monitor competition and provide suggestions for improvement
• Keep up-to-date with our audience’s preferences and proactively suggest new campaigns
• Map out how digital assets will be optimized for business results
• Adhere to processes and systems
• Present to Senior Management

Skill sets/Experience we require:

• Minimum 5-8 years of experience in Digital Marketing
• Good knowledge of all different digital marketing channels
• A self-starting attitude and an open outlook
• Resilience under pressure and against deadlines
• Critical thinker and problem-solving skills 
• Good time-management skills
• Well versed with MS Office
• Excellent written and verbal communication skills
• Strong presentation skills
• Strong analytical and project management skills
• Team player; Skills in managing people, projects and resources
• Agency experience is mandatory

Pedigree: 

•     Bachelors’ degree in Advertising, Marketing, Communication Science or equivalent 

• Creating a positive onboarding experience for new clients.
• Manage daily activities and tasks for clients by Line Manager
• Regularly interacting with clients through telephone calls, email communications, or face-to-face meetings.
• Responding to clients' requests as they arise in real time
• Maintaining an accurate record of all necessary documents pertaining to the brand.
• Coordinate with various internal teams to deliver Creative, Data Analytics, Tech and Operational Services
• Develop a relationship with clients and manage their expectations (Kudos if you can balance the two together!)
• Upsell! Always be on the lookout to identify opportunities and convert them to grow revenue
• Ensure that projects are completed on time and within budget.
• Coach and support team members to help them meet departmental goals
• Take responsibility for the quality of work, the accuracy of brief and the team’s output
• Maintain weekly, fortnightly and monthly reports 
• Meeting clients to discuss strategy and report on progress
• Keep ahead of industry’s developments and apply best practices to areas of improvement
• Maintain an orderly workflow according to priorities

BECOME A PEOPLE’S PERSON!

• Exhibit strong leadership skills and motivate-inspire your team members
• Stick to the client’s brief and the agreed process to deliver effectively
• Utilize your team’s productivity keeping the Scope Of Work and allocated budget
• Be all ears to Account Managers and mentor to get the best performance possible

IMPROVE THE PROCESS!

• Relentlessly work on improving the internal processes while solving problems along the way

COMMUNICATE AND COLLABORATE!

• Manage all business communications
• Become a link for the internal team and make sure the process is consistently followed until the project is completed as per the client’s brief

SKILLS WE DESIRE

• Develop and maintain existing client relationships.
• Excellent organizational and time management skills.
• Strong analytical and problem-solving skills.
• Effective communication skills.
• A+ presentation skills (making PPTs included)
• Natural attention to detail
• Financial management and commercial acumen
• Advanced software skills including Word, Excel, PowerPoint, Visio, MS Project (or equivalent Project management tool).

Designation: Project Manager

Job Type: Full-time

Shift: Night Shift ( 4:00 PM to 1:00 AM - Saturday, Sunday fixed Off)

Responsibilities: 

·  Exposure to US/International Client (Preferred) Prior Experience in IT Projects Handling / Project Coordinator / Project Manager roles. 

·  Excellent written and verbal communication and presentation skills able to generate interest and engage the client during calls and on emails. 

·  Manage projects, and establish productive, professional and profitable relationships with key personnel and clients in assigned projects. 

·  Coordinate with various departments within the organization, including support, service, technology and manage resources, to ensure seamless functioning of the client accounts. 

·  Responsible for client receivables; planning and execution of monthly retention. 

·  Candidates with IT  Project Management, Wordpress, PHP & Technical Skills Preferred.

·  Preferred Location Noida.

·  Document all requests and comments made by clients to ensure timely feedback and follow-up actions of client escalations/queries.

·  Ability to maintain a positive, motivational, 'get things done' attitude, especially when faced with difficult circumstances. 

·  Achieves strategic customer objectives and account plans defined by company management. 

·  Good relationship building skills (internal, external, and cross-cultural). 

·  Sound computer skills, especially in the areas of MS Word, MS Excel and MS PowerPoint.

·  Lead solution development efforts that best address customer needs, while coordinating the involvement of all necessary actions required and always keep the internal team updated.

·  Maintain a consistent schedule of online meetings with the client to manage performance objectives, customer- expectations and assess customer needs on an ongoing basis. 

Job Location: Noida Sector 63

Job Profile: Project Manager

 About Graygraph Technologies:

Graygraph Technologies LLC is an IT services provider company that has the skills and expertise to facilitate complex business solutions. We offer services like staffing solutions, software development, web development, Content Management Solutions, and Creative Design from the very beginning until the end. Our overall process includes concept, design, development, incorporation, and implementation. We have a squad of experts, who are working on modern technologies and tools with vast experience to carry out web-based projects.

To know more, please visit our Websites:

www.Graygraph.com

Venue for Interview: Graygraph Technologies, Second Floor, A128 Block, Sector 63, Noida.

Business Development Executive

Position Overview:

We are seeking a highly motivated and experienced Business Development Executive (BDE) with exposure of working in an IT product and service based company to join our dynamic team. The BDE will be responsible for driving business growth, establishing and nurturing client    relationships, and achieving sales targets. The ideal candidate should possess excellent communication skills, a strong sales acumen, and a proven track record in generating new business opportunities. This is      an exciting opportunity for a proactive individual to contribute to our company's growth and success.

Responsibilities:

Identify and develop new business opportunities through market research, cold calling, networking, and other lead generation techniques.

Build and maintain strong relationships with existing clients, ensuring high levels of client satisfaction and retention.

Knowledge of Software development process, Staff augmentation and knowledge in IT Industry is must.

Conduct thorough market analysis to identify potential target markets, industry trends, and competitive strategies.

Create and deliver persuasive sales presentations and proposals to potential clients, highlighting the unique value proposition of our products or services.

Collaborate with the marketing team to develop effective marketing strategies and campaigns that generate leads and drive revenue growth.

Negotiate and close deals with clients, ensuring favorable terms and conditions that align with company objectives.

Monitor and analyze sales performance metrics, providing regular reports and insights to the management team.

Stay updated with industry developments and trends, and actively participate in networking events and conferences to enhance industry knowledge and expand professional network.

Provide exceptional customer service, addressing client inquiries and concerns in a timely and professional manner.

Collaborate with cross-functional teams, including product development, customer support, and operations, to ensure seamless delivery of products and services.

Qualifications:

Bachelor's degree with IT background, Marketing or a related field. MBA is a plus.

Minimum of 2 years of experience in business development, sales, or a similar role, preferably in a B2B environment.

Proven track record of achieving sales targets and driving business growth.

Strong interpersonal and communication skills, with the ability to build rapport and effectively engage with clients at all levels.

Excellent negotiation and presentation skills, with the ability to influence and persuade key decision- makers.

Proficient in using CRM software and other sales tools to manage leads, track sales activities, and generate reports.

Self-motivated and target-driven, with the ability to work independently and as part of a team.

Strong analytical and problem-solving abilities, with a strategic mindset and the ability to identify opportunities for growth.

Flexibility to travel as required for client meetings, conferences, and industry events. Knowledge of the IT Industry & Market is a plus.

Responsibilities

·        Handle inquiries and requests from customers and address their needs

·        Stay on top of accounts, making sure they receive services that are within their budget and meet their needs

·        Meet regularly with other team members to discuss progress and find new ways to improve business

                      Serve as a brand ambassador for existing and new products, developing  tailored sales pitches to each client.

·        Coordinate with Customer Support and Marketing to ensure customers satisfaction and appropriately introduce new products as they relate to client needs.

·        Generate progress reports for clients and senior leaders within the organization

·        Identify upsell, cross-sell, and renewal opportunities and communicate with the sales team regularly

Required skills and qualifications

·        Internship or professional experience in a sales or customer service role

·        Ability to multitask and juggle several responsibilities simultaneously

·        Strong written and verbal communication skills 

·        Excellent organizational skills and attention to detail