Inside sales executive

• Creating a positive onboarding experience for new clients.
• Manage daily activities and tasks for clients by Line Manager
• Regularly interacting with clients through telephone calls, email communications, or face-to-face meetings.
• Responding to clients' requests as they arise in real time
• Maintaining an accurate record of all necessary documents pertaining to the brand.
• Coordinate with various internal teams to deliver Creative, Data Analytics, Tech and Operational Services
• Develop a relationship with clients and manage their expectations (Kudos if you can balance the two together!)
• Upsell! Always be on the lookout to identify opportunities and convert them to grow revenue
• Ensure that projects are completed on time and within budget.
• Coach and support team members to help them meet departmental goals
• Take responsibility for the quality of work, the accuracy of brief and the team’s output
• Maintain weekly, fortnightly and monthly reports 
• Meeting clients to discuss strategy and report on progress
• Keep ahead of industry’s developments and apply best practices to areas of improvement
• Maintain an orderly workflow according to priorities

BECOME A PEOPLE’S PERSON!

• Exhibit strong leadership skills and motivate-inspire your team members
• Stick to the client’s brief and the agreed process to deliver effectively
• Utilize your team’s productivity keeping the Scope Of Work and allocated budget
• Be all ears to Account Managers and mentor to get the best performance possible

IMPROVE THE PROCESS!

• Relentlessly work on improving the internal processes while solving problems along the way

COMMUNICATE AND COLLABORATE!

• Manage all business communications
• Become a link for the internal team and make sure the process is consistently followed until the project is completed as per the client’s brief

SKILLS WE DESIRE

• Develop and maintain existing client relationships.
• Excellent organizational and time management skills.
• Strong analytical and problem-solving skills.
• Effective communication skills.
• A+ presentation skills (making PPTs included)
• Natural attention to detail
• Financial management and commercial acumen
• Advanced software skills including Word, Excel, PowerPoint, Visio, MS Project (or equivalent Project management tool).

Key Responsibilities:

• Develop, maintain, and execute automated test scripts using tools such as Selenium, Appium, JUnit, TestNG, or similar.
• Design and implement testing frameworks and methodologies to improve test coverage and efficiency.
• Collaborate with cross-functional teams to understand requirements, define test strategies, and ensure high-quality deliverables.
• Identify, document, and track bugs using tools like JIRA, Bugzilla, or similar.
• Conduct performance and load testing to ensure system scalability and reliability.
• Perform code reviews and provide feedback to ensure adherence to best practices and coding standards.
• Participate in all aspects of the software development lifecycle, including requirements analysis, design, development, and testing.
• Continuously enhance skills and knowledge in automation testing tools and techniques.
• Mentor junior QA team members and provide guidance on best practices and automation strategies.
• Stay up-to-date with industry trends and emerging technologies in QA and automation.

Qualifications:

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• 4+ years of experience in QA automation testing.
• Proficiency in one or more programming languages such as Java, Python, C#, or JavaScript.
• Hands-on experience with automation tools such as Selenium, Appium, JUnit, TestNG, or similar.
• Strong understanding of software development methodologies, including Agile and Scrum.
• Experience with version control systems like Git or SVN.
• Familiarity with CI/CD tools like Jenkins, Bamboo, or similar.
• Solid understanding of web technologies (HTML, CSS, JavaScript) and web services (REST, SOAP).
• Excellent analytical, problem-solving, and troubleshooting skills.
• Strong communication and collaboration skills, with the ability to work effectively in a team environment.

Preferred Skills:

• Experience with performance testing tools such as JMeter or LoadRunner.
• Knowledge of security testing practices and tools.
• Understanding of cloud environments like AWS, Azure, or Google Cloud Platform.
• Familiarity with containerization technologies such as Docker and Kubernetes.
• Experience with mobile application testing (iOS/Android).

Compliance Officer the Senior/ Compliance Manager, Auditing, Monitoring and Investigations is responsible for the compliance monitoring and auditing activities in APAC. This position will also team with Chief Compliance Officer and APAC Compliance Officer to assist with compliance and ethics-related investigations within the APAC region.

PRINCIPAL RESPONSIBILITIES: · Create, manage, and oversee the annual APAC Compliance Program monitoring plan in coordination with local and regional commercial, CMA, legal, regulatory, and compliance personnel.

• Collect, maintain, and analyze data related to compliance trends identified through the execution of the annual compliance auditing and monitoring plan.
• Assist the APAC Compliance Officer in the execution of Corrective Action Plans (CAPs) and Prevention Plans (PPs), put in place based on trends identified in compiled compliance data.
• Report on an ad hoc periodic basis to the APAC Ethics and Compliance Commitee on the compliance monitoring and auditing systems, cases and trends.
• Assist the Compliance Officer with periodically measuring the effectiveness of the Client APAC Anticorruption compliance program and to develop as well as implement appropriate recommendations.
• Conducting auditing and monitoring activities, including transactional testing, Congresses/Tradeshows, Product Training and Education events and “ride along” monitoring in the field in support of the Local/Regional Compliance Officers.
• Assist with compliance and ethics related investigations, inspections and audits. Follow up on compliance and ethics related investigations to ensure timely implementation of recommendations.
• Coordinate and complete report activities to the APAC Compliance Officer on a periodic basis regarding compliance monitoring, auditing, tracking, and reporting obligations.
• Perform other duties as assigned or required to help ensure an effective Client Anticorruption Compliance Program in the APAC region.
• EDUCATION / EXPERIENCE REQUIREMENTS:
• A Bachelor’s degree is required, with a degree in Healthcare, Business, Accounting, Finance or related field being a plus.
• At least five to seven years of industry experience, preferably with a multinational organization similar to Client. Familiarity with laws and regulations associated with the above risks and related controls is required

• New features developed independently with the ability to document the design after understanding and evaluating the requirements with necessary groundwork on required application components
• Hands-on coding to implement the design for feature completion
• Able to write unit tests that ensures bug free code
• Able to handle the multi-tenant and performance requirements of the new features and applications.
• Integrate the new features with existing modules, deliver ready to use code meeting necessary build requirements and CI/CD requirements.
• Work with other functional groups for product, technology, QA, tech support and deployment team.

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The ideal candidate must have the following qualifications.

• BE/B.Tech Degree from a reputed institution with at least 7 years of relevant experience
• Hands-on experience with Core Java, J2EE with a good knowledge of its ecosystem
• Experience with JUnit, JMH like performance tuning test tools preferred
• REST API design and development experience. Usage of Swagger or other API spec tools would be preferred. Working knowledge on Spring Boot is a plus
• Hands-on experience with some of the following application components is a plus: Solr, Kafka, OpenTSDB, Elasticsearch, Janus graph or any graph DB.
• Experience with databases such as MongoDB, MySQL or PostgreSQL required.
• Familiarity with continuous integration and build tools such as Jenkins or CircleCI, Maven, Ant required
• Experience building applications using microservices architecture is highly preferred. Knowledge of Kubernetes, Docker would be ideal
• Working knowledge on public clouds like AWS or Google cloud or Azure is a plus
• Experience building scalable systems
• Strong problem solving skills and ability and interest to solve complex problems
• Interest in machine learning (ML) data science is a plus

• Work on inhouse projects on our award-winning Data Security Platform in Enterprise Environments
• Ensuring that the customer expectations are met within the committed timeframes.
• Only Freshers and Immediate Joiners

Punchh creates the consistent, modern experiences consumers expect by bringing the power of identity resolution into physical retail. Punchh is the leader in delivering one-to-one customer engagement and loyalty beyond mobile devices for a consistent brand experience through every channel. The Punchh Loyalty and Engagement Platform, powered through artificial intelligence, guides consumers through their lifecycle from first-time customer to superfan, building meaningful relationships and dramatically increasing lifetime customer value. Nearly 200 global enterprise brands rely on Punchh to grow revenue by building customer relationships. The company is based in Silicon Valley, California with a second US office in Austin, TX and global offices across Canada, India, the United Kingdom, and Singapore.

About the role:

Punchh Tech India (Fully Owned Subsidiary of Punchh Inc., USA) is looking for creative React Native developers who think outside the box and can push the limits at times! These positions are about someone who is really passionate about creating world-class mobile apps in Android and/or iOS and has a serious app store portfolio to prove it. You will be in deep at every step of the development process and must be hands-on. Involvement from brainstorming to pushing ideas to the team and getting the apps out of the door in as little time as possible. You will also be a devil's advocate and look for flaws, suggest the remedy and motivate team members.

Job Location: Jaipur / Delhi NCR

Experience Required: Relevant 2+ years in React Native.

Skillset Required:-

• Good knowledge of JavaScript, OOPS, React- Native, mobile app lifecycle, GIT/SVN.
• Good understanding of UI/UX, app preformation, memory optimisation, delivery feasibilities, coding best practices, design principles.
• Ability to integrate existing components and make custom react - native components
• Ability to think laterally and contribute to problem-solving.
• Must be skilled and enthusiastic to explore new technologies and techniques to achieve project requirements.
• Understanding requirements and functional specifications and well versed with design programming principles.
• Knowledge of react native(RN) as a primary and knowledge of Android or iOS development as secondary skills required.

Benefits:

• Medical Coverage, to keep you and your family healthy.
• Compensation that stacks up with other tech companies in your area.
• Paid vacation days and holidays to rest and relax.
• Healthy lunch provided daily to fuel you through your work.
• Opportunities for career growth and training support, including fun team building events.
• Flexibility and a comfortable work environment for you to feel your best.