Job Title: Assistant Coordinator & CRM Executive
Location: Faridabad
Department: Operations / Customer Relations
Reports To: Director/MD
Job Overview:
We are seeking a dynamic and detail-oriented Assistant Coordinator & CRM Executive to join our team. The ideal candidate will be responsible for supporting day-to-day operational activities, ensuring smooth internal coordination, and managing customer interactions through our CRM system. This role requires strong communication skills, multitasking abilities, and a customer-first mindset.
Key Responsibilities:
Assistant Coordination:
Assist in organizing and coordinating daily operations, meetings, and schedules.
Liaise with different departments to ensure smooth workflow and timely task completion.
Prepare reports, presentations, and other documentation as required.
Follow up on project timelines, task completion, and departmental coordination.
Maintain proper filing, documentation, and tracking of internal communications.
Manage and maintain the company’s CRM database with up-to-date client information.
Handle incoming customer queries, issues, and feedback via calls, emails, and CRM tools.
Track customer interactions and ensure timely follow-up and resolution.
Generate CRM reports and assist in analyzing customer trends and insights.
Support marketing and sales campaigns through CRM-based communications.
Ensure data accuracy and assist in CRM automation processes.
Key Skills Required:
Strong written and verbal communication skills (English & Hindi preferred).
Hands-on experience with CRM platforms (e.g., Zoho, Salesforce, HubSpot) preferred.
Proficient in MS Office (Word, Excel, PowerPoint).
Excellent organizational and coordination skills.
Ability to multitask and prioritize effectively.
Attention to detail and a proactive problem-solving approach.
Educational Qualification:
Bachelor’s degree in Business Administration, Marketing, or a related field.
Experience:
1–3 years of experience in a similar role (Assistant, Coordinator, CRM Executive, or Admin Support).
Work Environment:
6-day working
Office-based role with coordination across departments and client-facing responsibilities.
Shubham Vishwakarma
Full Stack Developer - Averlon
About Supertec Machines Pvt Ltd
About
India leading wire & cable machinery manufacturer introduction letter company profile m/s supertec machines pvt ltd. (an iso 9001 certified company) established in 1984, with manufacturing facility located in faridabad , india , is presently one of the largest and among the well known cable equipment manufacturer, existing in india . With the aim to increase it’s presence across the globe, company continuously enhanced and improved it’s design capability and manufactured a quality product to give a product with best workmanship and latest technology. With rich experience in power and instrumentation cable equipments, company is working continuously to create a good presence. Supertec’s passion, persistence and specialized technological knowledge in creating reliable machine concepts with crucial competitive advantages for our customers has resulted in becoming a leading private indian enterprise in the wire and cable manufacturing field. With the aim to become a complete cabling solution provider, we entered in extrusion line manufacturing in the year 1995 under the name as m/snorthern technocrats pvt. Ltd. With the widest product range under one umbrella, company is indulge in manufacturing of rotating and extrusion equipment for the use in the wire & cable & tube manufacturing industries. It is our mission to provide our customers with the complete range of precisely made, stranding, bunching and extrusion machinery products at competitive market prices and with all necessary back-up support to ensure customer satisfaction. range of equipments: · rotating equipments- we are supplying and manufacturing machines in our two companies 1) northern technocrates pvt. Ltd. 2) supertec machines pvt. Ltd. name of machinery 1. Stranding machine. (bobbin size: 500mm to 630mm) a. 1+6+12 (19 bobbins) stranding machine. B. 1+6+12+18(37 bobbins) stranding machine. C. 1+6+12+18+24(61 bobbins) stranding machine d. 1+6(7 bobbins) skip stranding machine e. 1+6(7 bobbins) tubular stranding machine. 2. Antitortion core laying & armoring machine for railway signaling cables (bobbin size: 400mm,500mm to 630mm) a. 1+6+12+18(37 bobbins) antitortion core laying machine. B. 48 bobbins antitortion armoring machine. C. Double steel taping machine d. Quadding machine 630mm take up size supertec machines pvt. Ltd. 3. Armouring machine (bobbin size: 400mm,500mm to 630mm) a. 36 bobbins armouring machine. B. 48 bobbins armouring machine. C. 60 bobbins armouring machine. D. 36+36 (72 bobbins) armouring machine. E. 44+44 (88 bobbins) armouring machine. 4. Laying machine: f. 2200mm drum twister machine for core laying. G. 2650mm drum twister machine for core laying. H. 3250mm drum twister machine for core laying. I. 1+3 core laying machine.( drum size: 1200mm to 1600mm) 5. Copper taping line. 6. Steel taping line. 7. Rewinding line. (size: 1600mm to 3000mm) · · extrusion equipments 1. Building wire extrusion lines50mm to 80 mm 2. Power cable seating lines 80mm to 150mm 3. Triple head sioplas line 4. Pipe/tube extrusion line · re-winders & coilers 1. Cable re-winders 2. Automatic wire coilers for building wires tandem type multi taping line 2 pair to 48 pair (individual screening & overall screening for instrumentation cables) customer service we are fully equipped to assist in the equipment installation, commissioning activity on the site and extend start-up, maintenance, operator training, and have the provision of turnkey solutions for our customers, in case customer wish to have . Quality control quality control is of utmost importance to supertec machines, as we continually strive to develop innovative and original products of the highest quality possible. Our engineers utilize the latest testing techniques available, together with various other types of measuring devices, including dimensional testing equipment which enables us to readily verify the physical properties of the materials involved. please feel free to contact us on any kind of requirement you have. Thanking you
Candid answers by the company
India leading wire & cable machinery manufacturer introduction letter company profile m/s supertec machines pvt ltd. (an iso 9001 certified company) established in 1984, with manufacturing facility located in faridabad , india , is presently one of the largest and among the well known cable equipment manufacturer, existing in india . With the aim to increase it’s presence across the globe, company continuously enhanced and improved it’s design capability and manufactured a quality product to give a product with best workmanship and latest technology. With rich experience in power and instrumentation cable equipments, company is working continuously to create a good presence. Supertec’s passion, persistence and specialized technological knowledge in creating reliable machine concepts with crucial competitive advantages for our customers has resulted in becoming a leading private indian enterprise in the wire and cable manufacturing field. With the aim to become a complete cabling solution provider, we entered in extrusion line manufacturing in the year 1995 under the name as m/snorthern technocrats pvt. Ltd. With the widest product range under one umbrella, company is indulge in manufacturing of rotating and extrusion equipment for the use in the wire & cable & tube manufacturing industries. It is our mission to provide our customers with the complete range of precisely made, stranding, bunching and extrusion machinery products at competitive market prices and with all necessary back-up support to ensure customer satisfaction. range of equipments: · rotating equipments- we are supplying and manufacturing machines in our two companies 1) northern technocrates pvt. Ltd. 2) supertec machines pvt. Ltd. name of machinery 1. Stranding machine. (bobbin size: 500mm to 630mm) a. 1+6+12 (19 bobbins) stranding machine. B. 1+6+12+18(37 bobbins) stranding machine. C. 1+6+12+18+24(61 bobbins) stranding machine d. 1+6(7 bobbins) skip stranding machine e. 1+6(7 bobbins) tubular stranding machine. 2. Antitortion core laying & armoring machine for railway signaling cables (bobbin size: 400mm,500mm to 630mm) a. 1+6+12+18(37 bobbins) antitortion core laying machine. B. 48 bobbins antitortion armoring machine. C. Double steel taping machine d. Quadding machine 630mm take up size supertec machines pvt. Ltd. 3. Armouring machine (bobbin size: 400mm,500mm to 630mm) a. 36 bobbins armouring machine. B. 48 bobbins armouring machine. C. 60 bobbins armouring machine. D. 36+36 (72 bobbins) armouring machine. E. 44+44 (88 bobbins) armouring machine. 4. Laying machine: f. 2200mm drum twister machine for core laying. G. 2650mm drum twister machine for core laying. H. 3250mm drum twister machine for core laying. I. 1+3 core laying machine.( drum size: 1200mm to 1600mm) 5. Copper taping line. 6. Steel taping line. 7. Rewinding line. (size: 1600mm to 3000mm) · · extrusion equipments 1. Building wire extrusion lines50mm to 80 mm 2. Power cable seating lines 80mm to 150mm 3. Triple head sioplas line 4. Pipe/tube extrusion line · re-winders & coilers 1. Cable re-winders 2. Automatic wire coilers for building wires tandem type multi taping line 2 pair to 48 pair (individual screening & overall screening for instrumentation cables) customer service we are fully equipped to assist in the equipment installation, commissioning activity on the site and extend start-up, maintenance, operator training, and have the provision of turnkey solutions for our customers, in case customer wish to have . Quality control quality control is of utmost importance to supertec machines, as we continually strive to develop innovative and original products of the highest quality possible. Our engineers utilize the latest testing techniques available, together with various other types of measuring devices, including dimensional testing equipment which enables us to readily verify the physical properties of the materials involved. please feel free to contact us on any kind of requirement you have. Thanking you
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Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon