Client Servicing Executive

Job Description

As an Engineering & Scrum Lead, you will be leading a technology team to build a highly scalable and extensible platform that provides the foundation for collecting, storing, modelling, and analysing massive IoT data sets from multiple channels. This position thrives in a fast-paced environment and enjoys driving innovation through rapid prototyping and iterative development. You should have the ability to partner with team members who have great technical depth & analytical ability to deliver customer success.

This is a “Work from Office” role.

Desired Skillset:

• 8-12 years track record of relevant work experience
• Dynamic leader who has directly managed team of highly competent developers & analysts in a fast-paced work environment
• Experience of working with agile methodologies using tools like Jira/ Zoho Sprints
• Experience in conducting and leading daily Scrum meetings and sprint planning sessions
• Ability to roll up sleeves when required (for design, development, debugging, testing, support etc.)
• Strong communication skills – verbal & written
• Ability to work in a fast-paced start-up ecosystem
• Strong leadership skills & strong project management skills with experience of delivering high quality projects on time. Experience on relevant tools is a must.
• Experience in building, leading & managing multi-engineer projects and mentoring top-notch engineers in consulting companies
• Development and support experience in Web domain with experience on delivering high performance systems
• Architecting, developing, implementing and maintaining highly available and highly scalable systems on cloud
• Experience with database modelling and development, data mining and warehousing

Responsibilities:

Delivery

·        You would be required to own customer deliverables and ensure that the project schedules are in line with the expectations set to the customers.

·        Ensure implementation and sustenance of Agile across the organization

·        Training & handholding the teams on agile tools

People management

○ Team building

• Identify the right talent to build the team to solve customer problems
• Build a training program to help tailor the talent for project success

○ Mentorship

• Mentor & grow Engineering team to lead up the projects

Primary roles and responsibilities -

• Manage multiple interconnected projects, ensuring program goals are reached
• Develop and manage scope of the projects, deadlines and activities for projects and be accountable for delivering against established business goals/objectives
• Strategize and implement key program initiatives that adhere to organizational objectives
• Identify key resource requirements from cross-functional teams and external vendors
• Assume responsibility for the program’s people and vendors
• Build and execute projects that cut across various aspects of Business
• Work cross functionally to help influence change in getting ideas executed
• Build and lead communication plan and develop a reinforcement strategy across the organization
• Manage all aspects of the implementation including the human and cultural elements, and reinforcing collaboration
• Lead and direct different cross-functional programs and projects of varied sizes and types
• Measure project performance using appropriate systems, tools and techniques-
• Create and maintain comprehensive project documentation-
• Help people to design and model solutions for innovation .
• Coordinate all cross-functional activities, collaborate with leaders in varied areas on planning and execution
• Provide the skill and structure required to identify problems and improvement opportunities

• Experienced with MS office - Excel, Word and PPT
• Solid organizational skills including attention to detail and multi-tasking skills
• Should understand the product development process - to enable projects to be converted into Products
• Excellent client-facing and internal communication skills, written and verbal

About Tazapay Tazapay is founded by 3 seasoned professionals with extensive experience in payments, ecommerce, technology, cross border trade and high growth technology businesses. The company is financially backed by the likes of Sequoia Capital, Saison Capital, RTP Global etc. We https://tazapay.com/ are a Singapore-based b2b and payments startup enabling small and medium-sized businesses (SMBs) to conduct cross-border commerce securely. We believe the world will look very different after this pandemic, as it did after the second world war and the financial crisis of 2008. We foresee a gigantic acceleration towards digitalization. Especially in the B2B space which has lagged behind B2C peers. The pandemic will change that equation

Responsibilities

• Design, write and deliver highly scalable, reliable and fault tolerant systems with minimal guidance

• Participate in code and design reviews to maintain our high development standards

Partner with the product management team to define and execute the feature roadmap Translate business requirements into scalable and extensible design

• Proactively manage stakeholder communication related to deliverables, risks, changes and dependencies

• Coordinate with cross functional teams (Mobile, DevOps, Data, UX, QA etc.) on planning and execution

• Continuously improve code quality, product execution, and customer delight

• Willingness to learn new languages and methodologies

• An enormous sense of ownership

• Engage in service capacity and demand planning, software performance analysis, tuning and optimization

The Ideal Candidate Education

• Degree in Computer Science or equivalent with 5+ years of experience in commercial software development in large distributed systems Experience

• Hands-on experience in designing, developing, testing and deploying applications on Golang, Ruby,Python, .Net Core or Java for large scale applications

• Deep knowledge of Linux as a production environment

• Strong knowledge of data structures, algorithms, distributed systems, and asynchronous architectures

• Expert in at least 1 of the following languages: Golang, Python, Ruby, Java, C, C++

• Proficient in OOP, including design patterns.

• Ability to design and implement low latency RESTful services

• Hands-on coder who has built backend services that handle high volume traffic.

• Strong understanding of system performance and scaling

• Possess excellent communication, sharp analytical abilities with proven design skills, able to think critically of the current system in terms of growth and stability

• Data modeling experience in both Relational and NoSQL databases

• Continuously refactor applications to ensure high-quality design

• Ability to plan, prioritize, estimate and execute releases with good degree of predictability

• Ability to scope, review and refine user stories for technical completeness and to alleviate dependency risks

• Passion for learning new things, solving challenging problems

Nice to have

• Familiarity with Golang ecosystem

• Familiarity with running web services at scale; understanding of systems internals and networking are a plus

• Be familiar with HTTP/HTTPS communication protocols. Abilities and Traits

• Ability to work under pressure and meet deadlines

• Ability to provide exceptional attention to details of the product.

• Ability to focus for extended periods of repetitious activity.

• Ability to think ahead and anticipate problems, issues and solutions

• Work well as a team player and help the team members to resolve issues

• Be committed to quality and be structured in approach

• Excellent and demonstrable concept formulation, logical and analytical skills

• Excellent planning, organizational, and prioritization skills

Job Types: Full-time, Permanent

Salary: upto 20LPA

Position: Product Designer (for Luxury Home Decor products)

Location: Noida

Experience: 2 years and above

Salary: upto 4.8 LPA

Qualification: Bachelor's degree in fashion design or a related field.

LOOKING FOR SOMEONE WITH RELEVANT EXPERIENCE IN HOME DECOR DESIGN, HOME ACCESSORIES DESIGN, ETC.

Responsibilities:

• Conducting market research to determine gaps in the market.
• Translating research into feasible ideas and designs that will satisfy consumers.
• Clearly outlining specifications for the design team and stakeholders.
• Collaborating with the design team, and providing helpful feedback on processes.
• Engaging audiences and using sketches, blueprints, and prototypes to gather feedback.
• Using software for detailed designs.
• Producing prototypes and models to test functionality.
• Researching tools, materials and relevant design techniques.

Requirements and skills:

• Bachelor's degree in fashion design or a related field.
• A creative eye, good imagination, and vision.
• A firm grasp of market trends and consumer preferences.
• Practical experience using computer-aided design software. Proficient in software such as Corel Draw, Photoshop, Rhino, Keyshot.
• Good technical and IT skills.
• Excellent written and verbal communication skills.
• Strong planning and organizational abilities.
• Good problem-solving skills.

• Do you like the idea of playing Master Shifu for product development teams? Or, what organizations think of it as playing an Engineering Manager.

• Do you live by the mantra of “buck stops with me”. Seriously, we also don’t know who Buck is and we are also looking for him.

• Have you led a product team of 15+ members in the past to successful outcomes? Okay, we would love to talk even if you unfortunately ran into a failure.

• Do you speak both binary and Humanary? Python , dialect, to talk to geeks and the Humanary, English or Hindi dialect, to talk to Clients. 

• Do you practice Agility? No, we don’t mean asanas from Baba Ramdev but things like Scrum or Kanban

• Do you practice Curiosity over Complacency? I..e are you a lean mean learning machine?

• Can you envision a solution architecture after hearing the product's vision and user stories? Do things like scalability, performability, flexibility, maintainability give you goosebumps of joy?

• Do you have an eye for good user experience?

Did you say Yes to all of them? My My! Love you! I’m sure your current team loves you too. But, if for whatever reason, you are looking for a new home then we would love to talk to you. We are a certified Great Place to Work, which means it’s a place where people love working with each other. And, you would too.

Send me an email, will ya?