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50+ Customer Relationship Management (CRM) Jobs in India

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Indore
1 - 4 yrs
₹2.4L - ₹6L / yr
Client Management
Customer Relationship Management (CRM)
Customer Acquisition
  • Handle inbound and outbound sales calls
  • Qualify leads and understand customer requirements
  • Present Triochat’s features and benefits clearly
  • Schedule and conduct product demos
  • Follow up with prospects and close deals
  • Maintain and update leads in CRM
  • Collaborate with product and support teams to improve customer experience


Prior experience in SaaS sales or B2B sales (preferred)

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MyOperator - VoiceTree Technologies
Noida
1 - 2 yrs
₹3L - ₹5L / yr
Customer Success
Key account management
Account Management
Client Management
Customer Retention
+8 more

About MyOperator:

MyOperator is a Business AI Operator, a category-leader that unifies WhatsApp, Calls, and AI-powered chat & voice bots into one intelligent business communication platform. Unlike fragmented communication tools, MyOperator combines automation, intelligence, and workflow integration to help businesses run WhatsApp campaigns, manage calls, deploy AI chatbots, and track performance — all from a single, no-code platform. Trusted by 12,000+ brands including Amazon, Domino's, Apollo, and Razorpay, MyOperator enables faster responses, higher resolution rates, and scalable customer engagement — without fragmented tools or increased headcount.

Job Overview:

We are looking for a target-oriented Account Manager to manage and grow a portfolio of small and mid-sized business clients at MyOperator. The primary responsibility of this role is to drive revenue through renewals, expansions, cross-sell and up-sell, while ensuring high customer satisfaction and minimal churn.

The ideal candidate will take complete ownership of assigned accounts, act as a trusted advisor to clients, and work closely with internal teams to resolve issues quickly and efficiently.

 

Key Responsibility Area:

  • Revenue growth from existing accounts
  • Timely renewals and contract retention
  • Own end-to-end revenue responsibility for assigned accounts
  • Account expansion through up-sell and cross-sell
  • Churn reduction and risk mitigation
  • High CRM hygiene and data accuracy
  • Customer satisfaction and relationship management
  • Customer CSAT, Social Media Reviews


Requirements:

  • Graduate and over with excellent oral and written communication skills.
  • At least 1-2 Year(s) of working experience in the related field is required for this position.
  • Customer-first mindset 
  • Advanced MS Excel skills.
  • High sense of responsibility and reliability
  • Proactive, self-driven, and result-focused
  • Collaborative team player


Benefits:

  • 5 days working with alternate Saturday
  • 10:00 AM to 7:00 PM Working Hours
  • Competitive fixed salary with performance-based incentives linked to revenue, renewals, and expansion
  • Clear career growth path in Account Management and Customer Success
  • Opportunity to work in a high-growth SaaS environment
  • Recognition and rewards for top performers
  • Health and wellness benefits as per company policy
  • Paid leaves and holidays as per company policy


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Eloelo

at Eloelo

1 recruiter
Athira Rajkumar
Posted by Athira Rajkumar
Bengaluru (Bangalore)
3 - 5 yrs
₹20L - ₹25L / yr
Product Marketing
CLM
Customer Relationship Management (CRM)

Exciting Opportunity at Eloelo: Join the Future of Social Media with India’s largest Live Streaming Platform


Are you ready to be a part of the dynamic world of live streaming? Look no further! Eloelo, an innovative Indian platform founded in February 2020 by ex-Flipkart veteran Saurabh Pandey, is on the lookout for passionate individuals to join our growing team in Bangalore.


About Us:


Eloelo stands at the forefront of the creator economy, live streaming - offering a unique blend of interactive experiences, including chatrooms, audio rooms. Our platform has successfully attracted audiences from all corners of India, providing a space for self expression, communities to thrive.


Recent Milestone:


In pursuit of excellence, Eloelo has secured a significant milestone by raising a Pre-Series B round of $22Mn in October 2023 from a diverse group of investors, including Kalaari, Griffin Gaming, Courtside Ventures, Lumikai & Waterbridge Ventures with a cumulative capital raise of over $37 Mn.


Why Eloelo?

  • Be a part of a team that thrives on creativity and innovation in the live streaming.
  • Build a new-age social network, almost like a digital third place that is safe, trusted & encourages interactivity
  • Create at the intersection of RTC, AI, Audio/ Video, ML & Chat which empowers creators to grow and monetize their presence
  • Working with a world class team, high performance team that constantly pushes boundaries and limits , redefines what is possible 
  • Fun and work at the same place with amazing work culture , flexible timings and vibrant atmosphere



Responsibilities:


  • Develop an in-depth comprehension of customer segments and their distinctive behaviors through data science and analytical insights.
  • Take charge of the entire customer journey, from inception to completion, while maintaining accountability for its effectiveness.
  • Utilise global product knowledge and customer insights to identify user needs, generating actionable data-driven recommendations for product enhancement.
  • Collaborate across departments, including product, design, business, and brand marketing, to devise and execute growth strategies rooted in data analysis.
  • Employ continuous experimentation to enhance value propositions and streamline execution processes.
  • Drive monthly customer key performance indicators (KPIs) such as acquisition, churn reduction, activation, and revenue growth.
  • Proactively identify and rectify marketing funnel issues to mitigate and minimize customer churn.
  • Foster cross-functional collaboration with teams spanning design, engineering, marketing, and data analytics to ensure seamless product initiative delivery.


Core Competencies, Knowledge and Experience:


  • 3-5 years relevant experience in leading and driving customer funnel initiatives
  • Proven track record of successful growth campaigns
  • Expertise with CRM tools such as CleverTap, MoEngage, Hubspot etc
  • Expertise with analytical tools for marketers such as Google Analytics, Mixpanel, Appsflyer, Adjust etc
  • Being comfortable with working in a dynamic and diverse work environment
  • Highly analytical thinking and ability to analyze and interpret wide variety of data
  • Ownership and self-driven mindset


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Crystal Logistic Cool Chain Pvt Ltd
Goregaon east
3 - 6 yrs
₹5L - ₹8L / yr
Sales
Communication Skills
Customer Relationship Management (CRM)

Job Summary


We are seeking an experienced and dynamic Sales Manager to lead and grow our Cold Chain Solutions business. The ideal candidate will be result-oriented, comfortable with field sales, and capable of managing client relationships while handling challenging situations with professionalism.


Key Responsibilities-


Develop and implement effective sales strategies for cold chain solutions

Identify and generate new business opportunities while managing key client accounts

Conduct regular field visits to understand customer requirements and provide suitable solutions

Prepare sales reports, forecasts, and presentations using MS Excel and other reporting tools

Coordinate with internal teams to ensure smooth execution of projects and timely delivery

Handle critical customer situations and objections in a professional and solution-driven manner

Achieve assigned sales targets and contribute to overall business growth



Required Qualifications & Experience-


Minimum 2 years of experience in sales, preferably in cold chain, refrigeration, logistics, or related industries

Strong communication, negotiation, and presentation skills

Good working knowledge of MS Excel and basic sales reporting

Ability to work under pressure and manage critical situations effectively

Willingness to travel for regular field visits


Preferred Candidate Profile


Male/Female candidates are welcome

Candidate should be based in Goregaon, Mumbai, or willing to commute

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MyOperator - VoiceTree Technologies

at MyOperator - VoiceTree Technologies

1 video
3 recruiters
Vijay Muthu
Posted by Vijay Muthu
Noida
1 - 2 yrs
₹3L - ₹4L / yr
Customer Support
Customer Service
Business-to-business
SaaS
Customer Relationship Management (CRM)
+2 more

As a Customer Support Representative, you will be the first point of contact for customers reaching out via IVR (inbound calls), chat, and email. You will be responsible for resolving customer issues within defined SLAs, delivering a high-quality customer experience, and proactively identifying upsell or cross-sell opportunities.

This role is performance-driven, with clear KRAs and KPIs focused on resolution speed, ownership, customer satisfaction, and proactive support.


Key Responsibilities

1. Customer Issue Resolution & Productivity:

  • Handle inbound calls, chats, and email tickets professionally and efficiently.
  • Ensure accurate ticket creation and categorisation in the CRM for every interaction.
  • Resolve customer issues within defined SLAs (majority within 4 business hours).
  • Maintain high First Contact Resolution (FCR) for IVR and quick First Response Time (FRT) for chat.
  • Maintain high availability and responsiveness during assigned shifts.


2. Customer Experience & Satisfaction:

  • Deliver a positive, empathetic, and solution-oriented experience on every interaction.
  • Maintain high CSAT scores by setting correct expectations and closing issues completely.
  • Ensure customers clearly understand the resolution provided before closing tickets.


3. Ownership & Accountability:

  • Take end-to-end ownership of assigned tickets until closure.
  • Avoid unnecessary escalations by resolving issues at first touch wherever possible.
  • Proactively follow up on pending cases and ensure closure within SLA.
  • Escalate only when required, with complete context and documentation.


4. Revenue Signals, Cross-sell & Proactiveness:

  • Identify and share qualified upsell, cross-sell, or referral opportunities during customer interactions.
  • Highlight relevant MyOperator products or features based on customer needs.
  • Share opportunities clearly with the Account Manager via CRM or defined processes.


5. Process Adherence & CRM Hygiene:

  • Follow defined support processes, workflows, and communication guidelines.
  • Ensure accurate and timely updates in CRM for all tickets and interactions.
  • Participate in new process rollouts, tool adoption, and team initiatives.


Skills & Competencies:

Must-Have Skills:

  • Strong verbal and written communication skills (English required; Hindi/regional language is a plus).
  • Customer-first mindset with problem-solving ability.
  • Ability to multitask across calls, chat, and tickets.
  • Comfortable working with CRM tools and support dashboards.
  • Willingness to work in shifts, including weekends if required.


Good-to-Have:

  • Prior experience in B2B SaaS, telecom, or customer support roles.
  • Experience handling chat or omnichannel support.
  • Basic understanding of CRM or cloud communication platforms.


Behavioural Expectations:

  • Ownership-driven: sees problems through to closure.
  • Process-oriented but customer-centric.
  • Comfortable working with targets, SLAs, and scorecards.
  • Open to feedback, coaching, and continuous improvement.
  • Team player who collaborates well with TLs and Account Managers.


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Sudo24 Learning Pvt Ltd
Deepmala Tiwari
Posted by Deepmala Tiwari
Lucknow
0 - 3 yrs
₹2.5L - ₹3L / yr
Communication Skills
Problem solving
Lead Generation
Inside Sales
Interpersonal Skills
+3 more

Job Summary

We are looking for a driven and result-oriented Sales Executive to promote and sell our EdTech products and services. The ideal candidate will be responsible for generating leads, converting prospects into customers, and building long-term relationships with students, parents, schools, or institutions.

Key Responsibilities

  • Identify and generate new sales leads through calls, emails, field visits, and digital platforms
  • Counsel students/parents or institutional clients on suitable courses and solutions
  • Achieve monthly and quarterly sales targets
  • Conduct product demonstrations and presentations (online/offline)
  • Follow up with leads and maintain a strong sales pipeline
  • Maintain accurate records of customer interactions in CRM
  • Collaborate with marketing and academic teams to improve conversions
  • Handle customer queries and resolve concerns professionally
  • Stay updated with EdTech products, course offerings, and industry trends

Required Skills & Qualifications

  • Bachelor’s degree in any discipline (MBA in Sales/Marketing is a plus)
  • 0–3 years of experience in sales (EdTech experience preferred)
  • Excellent communication and interpersonal skills
  • Strong negotiation and persuasion abilities
  • Target-driven and self-motivated mindset
  • Comfortable with calling, follow-ups, and CRM tools
  • Ability to work in a fast-paced, performance-driven environment

Preferred Skills

  • Experience in B2C/B2B EdTech sales
  • Knowledge of online learning platforms and digital education
  • Experience handling students, parents, or institutional clients


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npk solutions

npk solutions

Agency job
Bengaluru (Bangalore)
2 - 4 yrs
₹3L - ₹6L / yr
Zoho creator
Customer Relationship Management (CRM)
Problem solving
Communication Skills

We're looking for an experienced Zoho Developer (2-4 years) to join our team! You'll work with internal teams to understand business requirements, configure and customize Zoho apps, and deliver end-to-end solutions. You'll also provide support, troubleshoot issues, and guide junior team members. Required skills include hands-on experience with Zoho Creator, CRM, Flow, Books, Analytics, and more, plus strong problem-solving and communication skills. Experience in client-facing roles and managing multiple projects is a plus.

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MyOperator - VoiceTree Technologies

at MyOperator - VoiceTree Technologies

1 video
3 recruiters
Vijay Muthu
Posted by Vijay Muthu
Noida
1 - 4 yrs
₹3.5L - ₹5.5L / yr
SaaS
Sales
Inside Sales
Business-to-business sales
Revenue management
+7 more

About MyOperator:

MyOperator is a Business AI Operator, a category-leader that unifies WhatsApp, Calls, and AI-powered chat & voice bots into one intelligent business communication platform. Unlike fragmented communication tools, MyOperator combines automation, intelligence, and workflow integration to help businesses run WhatsApp campaigns, manage calls, deploy AI chatbots, and track performance — all from a single, no-code platform. Trusted by 12,000+ brands including Amazon, Domino's, Apollo, and Razorpay, MyOperator enables faster responses, higher resolution rates, and scalable customer engagement — without fragmented tools or increased headcount.


Why This Role Matters:

As a Business Consultant, you’ll be the face of MyOperator for potential clients. You will understand their challenges, recommend the right solutions, and directly contribute to revenue growth. Ideal for someone who loves consultative selling and wants to accelerate their career in tech/SaaS sales.


What You Will Do:

  • Engage with inbound & outbound leads to identify business needs and pain points
  • Recommend MyOperator solutions and drive revenue through consultative selling
  • Conduct discovery calls and schedule product demos with key decision-makers
  • Maintain structured lead pipelines using CRM tools (HubSpot / Zoho / Salesforce)
  • Work closely with sales, marketing & product teams to improve outreach strategies
  • Keep track of industry trends and identify new opportunities
  • Consistently meet and exceed monthly/quarterly sales targets


What We’re Looking For:

  • 1–4 years of experience in Sales, Business Development, Consulting, or Lead Generation
  • Understanding of B2B or SaaS/IT sales processes
  • Strong communication, listening, and problem-solving skills
  • Comfortable with LinkedIn outreach, email communication & CRM tools
  • A self-starter with a consultative approach and a drive to learn and close deals


Bonus Points If You Have:

  • Prior SaaS sales or business consulting experience
  • Familiarity with solution-based/consultative selling
  • Ability to analyze lead data and optimize conversion funnels


What You’ll Get:

  • Competitive salary + high performance-based incentives
  • Work with a rapidly growing SaaS company shaping the future of AI-led communication
  • Continuous learning, upskilling & mentorship from industry experts
  • Clear growth path to senior sales roles.
  • A collaborative, high-energy work environment


Read more
Mobicloud Technologies
Dipikaa Sharma
Posted by Dipikaa Sharma
Pune
0 - 2 yrs
₹1.2L - ₹3L / yr
Customer Relationship Management (CRM)
Communication Skills

About Us

We are a growing software solutions company focused on providing innovative CRM and business automation products to clients across industries. Join our dynamic sales team and start your career in tech-driven sales!

Job Description

We are looking for an enthusiastic Sales Executive to promote our software solutions and generate leads. The ideal candidate should have good communication skills, confidence while speaking with clients, and a keen interest in technology and sales.

Key Responsibilities

  • Make outbound calls to prospective clients to introduce our software products.
  • Understand client needs and explain relevant software features and benefits.
  • Maintain a database of leads and follow up systematically.
  • Schedule product demos for the sales team.
  • Achieve daily/weekly call and lead targets.

Required Skills

  • Excellent verbal communication in English and Hindi.
  • Basic computer knowledge (MS Office, CRM tools preferred).
  • Strong persuasion and listening skills.
  • Positive attitude and willingness to learn.

Qualifications

  • Minimum: 12th pass / Graduate in any discipline.
  • Freshers with a passion for sales are highly encouraged to apply!

Job Types: Full-time, Permanent, Fresher

Work Location: In person

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Revvcoin
Gurugram
0 - 5 yrs
₹3L - ₹5L / yr
Escalation management
Client Servicing
Client Management
Customer Relationship Management (CRM)
Customer Service
+2 more

- Responsible to lead a team of contact center resources and ensure effective service level adherence through timely and accurate resolution of advisor and client queries daily

- Coach phone agent performance via e-mail, phone, and face to face interactions regarding policies and procedures, system knowledge & customer service skills. Be responsible for field questions/escalations with in-bound calls and facilitate call-backs, as needed

- Partner with Human Resources and functional Leaders to formulate career progression / employee development plans

- Provide Leadership guidance and motivate team members to improve/sustain performance through effective coaching and mentoring techniques, individually through periodic 1-0-1 meetings, and also at a team level through regular huddles and team meetings

- Perform quality review functions for the team, including real time and recorded call monitoring sessions and end to end error checking, reporting, and validation through the appropriate channels

- Share quality results with phone agents and leader, identify gaps and facilitate trainings. Serve as a mentor to provide agents with feedback to improve their overall performance

- Coaching team members at all levels; development of poor performers whilst also inspiring top performers.

- Assist in customer service-related, business-driven, process improvement initiatives, or related projects to provide subject matter expertise, as well as serve as a resource to less-experienced customer service team members, as necessary

- Participate in business-driven projects and initiatives

- Understanding of metrics and ability to speak to spikes in volume and other outlier issues.

- Manage team s daily work volumes and transactions accurately, within established deadlines, and in accordance with existing policies and procedures.

-Shrinkage & Attrition management

-Improving customer experience by working cross functionally to optimize planning, staffing, performance management, quality, training.


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KG Agile
Hiring HR
Posted by Hiring HR
Coimbatore
1 - 4 yrs
₹2L - ₹5L / yr
Search Engine Marketing (SEM)
skill iconData Analytics
Social Media Marketing (SMM)
Communication Skills
Analytical Skills
+10 more

Conduct offline training sessions on Digital Marketing topics.

Prepare and share training materials, assignments, and case studies.

Guide students through hands-on activities and real-world marketing projects.

Assess student performance and provide constructive feedback.

Ensure engaging, interactive, and practical classroom sessions.

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NeoGenCode Technologies Pvt Ltd
Ritika Verma
Posted by Ritika Verma
Gurugram
4 - 10 yrs
₹12L - ₹15L / yr
Insights Manager
skill iconData Analytics
Ecommerce
D2C
SQL
+7 more

Position: Insights Manager

Location: Gurugram (Onsite)

Experience Required: 4+ Years

Working Days: 5 Days (Mon to Fri)

About the Role

We are seeking a hands-on Insights Manager to build the analytical backbone that powers decision-making. This role sits at the centre of the data ecosystem, partnering with Category, Commercial, Marketing, Sourcing, Fulfilment, Product, and Growth teams to translate data into insight, automation, and action.

You will design self-running reporting systems, maintain data quality in collaboration with data engineering, and build analytical models that directly improve pricing, customer experience, and operational efficiency. The role requires strong e-commerce domain understanding and the ability to move from data to decisions with speed and precision.

Key Responsibilities

1. Data Platform & Governance

  • Partner with data engineering to ensure clean and reliable data across Shopify, GA4, Ad platforms, CRM, and ERP systems
  • Define and maintain KPI frameworks (ATC, CVR, AOV, Repeat Rate, Refunds, LTV, CAC, etc.)
  • Oversee pipeline monitoring, QA checks, and metric documentation

2. Reporting, Dashboards & Automation

  • Build automated datamarts and dashboards for business teams
  • Integrate APIs and automate data flows across multiple sources
  • Create actionable visual stories and executive summaries
  • Use AI and automation tools to improve insight delivery speed

3. Decision Models & Applied Analytics

  • Build models for pricing, discounting, customer segmentation, inventory planning, delivery SLAs, and recommendations
  • Translate analytics outputs into actionable playbooks for internal teams

4. Insights & Actionability

  • Diagnose performance shifts and identify root causes
  • Deliver weekly and monthly insight-driven recommendations
  • Improve decision-making speed and quality across functions

Qualifications & Experience

  • 4–7 years of experience in analytics or product insights (e-commerce / D2C / retail)
  • Strong SQL and Python skills
  • Hands-on experience with GA4, GTM, and dashboarding tools (Looker / Tableau / Power BI)
  • Familiarity with CRM platforms like Klaviyo, WebEngage, or MoEngage
  • Strong understanding of e-commerce KPIs and customer metrics
  • Ability to communicate insights clearly to non-technical stakeholders

What We Offer

  • Greenfield opportunity to build the data & insights platform from scratch
  • High business impact across multiple functions
  • End-to-end exposure from analytics to automation and applied modelling
  • Fast-paced, transparent, and collaborative work culture


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Techno Wise
Ahmedabad
1 - 3 yrs
₹3.5L - ₹4.5L / yr
Customer Relationship Management (CRM)
Communication Skills
Interpersonal Skills
Client Management
Effective communication

Responsibilities

 Co-ordinating with the logistics team to maintain smooth operations

 To provide customer service, handling communications with customers over calls, and messages.

 To generate daily, weekly, and monthly reports for clients


Requirements

 Bachelor's Degree

 2-3 years of operations experience in the transportation industry

 Excellent written and verbal communication, presentation, and interpersonal skills

 Strong sense of initiative and customer service orientation

 Ability to adapt and achieve targets in a dynamic, fast-paced working environment

 Experience with the online marketplace is desirable

 Ideally a keen interest in the Transportation industry

Read more
Vasudha Foods

Vasudha Foods

Agency job
via RedString by Kaushik Reddyshetty
Hyderabad
1 - 2 yrs
₹3.6L - ₹4.2L / yr
Communication Skills
Customer Relationship Management (CRM)
Sales

We are looking for an energetic D2C Sales Associate to drive direct sales and manage customer relationships. You will be the face of our brand, helping customers discover our healthy, Sattvic product range.


Key Responsibilities

  • Drive Sales: Manage incoming leads and drive conversions through WhatsApp, phone, and direct channels.
  • Customer Engagement: Educate customers on our product benefits (Sattvic, preservative-free, millet-based) and recommend the right products (e.g., Utsav Packs, Upvas Packs).
  • Order Management: Oversee the end-to-end order process from inquiry to delivery coordination, ensuring a seamless customer experience.
  • Feedback: Gather customer feedback to help improve our offerings and service.


Requirements

  • 1-2 years of experience in D2C sales, retail, or customer support (Food/FMCG background is a plus).
  • Strong communication skills (English & Telugu preferred).
  • Basic proficiency in Excel/Google Sheets for tracking orders.
  • Passion for healthy, traditional food products.


Read more
Wordsburg Translations

Wordsburg Translations

Agency job
via Recruit Square by Priyanka choudhary
Remote only
3 - 7 yrs
₹8L - ₹15L / yr
Content Strategy
Market Research
Lead Generation
Customer Relationship Management (CRM)
Budget management
+2 more

As a Lead generation consultant,you will be responsible for developing, implementing, and optimizing multi-channel lead generation campaigns to build a robust pipeline for our sales team. You will demonstrate market understanding of the Talent/Capability Development (learning/e-learning, custom learning, localization, and translation) services/produts and markets and will be adept at customer engagement. This role demands a candidate with analytical prowess to interpret data and drive decisions, coupled with strong collaboration skills to work effectively with sales and marketing.


   

  • Lead Generation Strategy Development: Define and implement comprehensive lead generation strategies encompassing learning/e-learning, localisation, and translation services, aligning with overall sales and marketing objectives. This includes identifying target audiences, understanding their needs, and determining the most effective channels to reach them.

•    Multi-Channel Campaign Management: Plan, execute, and optimize lead generation campaigns across various online and offline channels. This includes digital marketing (SEO/SEM, content marketing, social media marketing, email marketing, webinars, online advertising) and outbound activities (targeted outreach, industry events, networking).

•    Content Strategy Collaboration: Work closely with the marketing team to develop compelling content that attracts and converts target prospects for learning/e-learning, localisation, and translation products/services.

•    Marketing Automation and CRM Management: Utilize marketing automation platforms and CRM systems to manage lead generation processes, track campaign performance, nurture leads, and ensure seamless handoff to the sales team.

•    Performance Monitoring and Analysis: Track, measure, and analyze the performance of lead generation campaigns using relevant metrics. Provide regular reports and insights to the sales and marketing teams, recommending optimizations for improved results.

•    Collaboration with Sales: Work closely with the Sales Manager and sales team to understand their needs, ensure lead quality, and optimize the lead-to-opportunity conversion process for learning/e-learning, localisation, and translation products/services.

•    Market Research and Competitive Analysis: Conduct ongoing market research to identify new lead generation opportunities, understand industry trends in learning/e-learning, localisation, and translation, and analyze competitor activities.

•    Budget Management: Manage the lead generation budget effectively, ensuring optimal ROI on marketing and outreach activities.

•    Vendor Management: Manage relationships with external vendors or agencies supporting lead generation efforts.

•    Staying Updated: Keep abreast of the latest trends and best practices in lead generation, digital marketing, and sales enablement for learning/e-learning, localisation, and translation product/service-based industries.


Bachelor's degree in Marketing, Business Administration, or a related field.

•    Minimum of 8-10 years of experience in pre-sales/lead generation, preferably in the learning/e-learning, localisation, and translation industry or a related technology sector.

•    Proven track record of success in developing and executing lead generation strategies, preferably with experience in the B2B sector.

•    Experience in generating leads for technology products, SaaS solutions, or service-based offerings is highly desirable.

•    Familiarity with the learning/e-learning, localisation, and translation industries is a significant advantage.

•    Strong understanding of digital marketing principles and channels.

•    Experience with marketing automation platforms and CRM systems.

•    Excellent analytical skills and the ability to interpret data to drive decisions.

•    Strong project management and organizational skills.

•    Excellent written and verbal communication skills.

•    Ability to work independently and collaboratively within a team environment.

•    Proactive, results-oriented, and data-driven approach. 

•    Willingness to travel as required by business.

•    Deep understanding of AGILE methodologies and extensive experience working within a learning, educational technology, or complex content delivery environment.

 

Read more
Talent Pro
Bengaluru (Bangalore)
5 - 8 yrs
₹26L - ₹37L / yr
SaaS
Customer Relationship Management (CRM)

Strong Senior Solutions Engineer (Pre-Sales) Profile

Mandatory (Experience 1) – Must have 5+ years of relevant experience in pre-sales solution engineering in a B2B SaaS environment

Mandatory (Experience 2) – Must have hands-on experience conducting technical discovery sessions, client demos, and proof-of-concepts (POCs) with enterprise or mid-market clients

Mandatory (Experience 3) – Must have experience in solutioning, configuring, and implementing techical demos of SaaS products

Mandatory (Experience 4) – Must have strong understanding of APIs and SaaS architecture

Mandatory (Company) - B2B SaaS

Mandatory (Graduation Year): Candidates should have graduated in 2018 or before.

Mandatory (CTC) - Candidates current CTC should not be less than 20L.

Read more
MyOperator - VoiceTree Technologies

at MyOperator - VoiceTree Technologies

1 video
3 recruiters
Vijay Muthu
Posted by Vijay Muthu
Noida
3 - 6 yrs
₹8L - ₹10L / yr
Sales
B2B Marketing
SaaS
Consultative Selling
Inside Sales
+8 more

Company Description

MyOperator is a Business AI Operator, a category-leader that unifies WhatsApp, Calls, and AI-powered chat & voice bots into one intelligent business communication platform. Unlike fragmented communication tools, MyOperator combines automation, intelligence, and workflow integration to help businesses run WhatsApp campaigns, manage calls, deploy AI chatbots, and track performance — all from a single, no-code platform. Trusted by 12,000+ brands including Amazon, Domino's, Apollo, and Razorpay, MyOperator enables faster responses, higher resolution rates, and scalable customer engagement — without fragmented tools or increased headcount.


Role Overview

We are seeking a high-performing Sales Team Leader to lead and manage a team of sales consultants. This role is responsible for driving team performance, ensuring process adherence, and meeting revenue goals with a strong focus on consultative selling. If you have a strong sales background, leadership experience, and a passion for growing people and revenue together, we’d love to meet you.


Key Responsibilities:

  • Lead, manage, and mentor a team of inbound Business Consultants to achieve monthly revenue targets.
  • Conduct daily stand-ups, pipeline discussions, and deal reviews to ensure effective conversion.
  • Monitor individual performance through CRM dashboards and ensure process adherence.
  • Track and report key performance metrics (calls, demos, closures, revenue).
  • Drive team performance for consistent achievement of MRR and closure numbers.
  • Ensure timely and high-quality follow-ups with all inbound leads.
  • Support team members in deal negotiation, closure, and retention of key customers.
  • Identify skill gaps and work with L&D to enhance sales capability and product knowledge.
  • Conduct regular role-plays, feedback sessions, and performance improvement discussions.


Qualifications

  • Experience: 3–6 years in B2B Inside Sales / SaaS Sales with at least 2 years of proven experience in leading a sales team.
  • Must Have: Prior experience in handling inbound sales processes and achieving monthly revenue targets.
  • Strong understanding of CRM systems (preferably Zoho or similar).
  • Excellent communication, analytical, and leadership skills.
  • High ownership mindset with the ability to drive results under pressure.
  • Experience in cloud telephony, SaaS, or communication technology will be an added advantage.


Additional Information

  • High-growth work environment
  • Fixed salary + attractive performance incentives
  • Opportunity to work on impactful SaaS solutions
Read more
Scaler Academy

at Scaler Academy

3 recruiters
Agency job
via Talentfoxhr by ANMOL SINGH
Gurugram, Bengaluru (Bangalore)
1 - 5 yrs
₹6L - ₹11L / yr
Sales
Business Development
Customer Relationship Management (CRM)

We are seeking a high-performing Senior Business Development Associate (Sr. BDA) to drive enrollments and revenue growth for our EdTech offerings. The ideal candidate will have strong experience in consultative sales, lead conversion, and customer engagement, with the ability to independently manage the complete sales cycle.


Key Responsibilities

  • Handle high-quality inbound and outbound leads and convert them into enrollments
  • Conduct detailed counseling sessions to understand learner goals and recommend suitable programs
  • Drive end-to-end sales cycle: lead engagement, follow-ups, objection handling, and closures
  • Consistently achieve and exceed monthly revenue and enrollment targets
  • Maintain accurate data in CRM and ensure timely follow-ups
  • Build strong rapport with students, working professionals, and parents
  • Support junior BDAs through guidance, best practices, and on-call assistance
  • Coordinate with marketing, operations, and academic teams to ensure seamless learner onboarding
  • Provide market feedback and insights to improve sales strategies and offerings



Eligibility & Requirements

  • 2–5 years of experience in Inside Sales / Business Development / Education Counseling
  • Prior experience in EdTech, BFSI, Telecom, or high-ticket sales preferred
  • Strong track record of meeting or exceeding sales targets
  • Excellent communication skills in English and Hindi (additional languages are a plus)
  • Comfortable working in a target-driven, fast-paced environment
  • Experience using CRM tools and sales dashboards


Skills Required

  • Advanced sales and negotiation skills
  • Strong objection-handling and closing abilities
  • Customer-centric and solution-oriented approach
  • Time management and pipeline ownership
  • Leadership mindset and mentoring capability


Read more
Scaler Academy

at Scaler Academy

3 recruiters
Agency job
via Talentfoxhr by ANMOL SINGH
Gurugram, Bengaluru (Bangalore)
0 - 2 yrs
₹5L - ₹8L / yr
Sales
Business Development
Customer Relationship Management (CRM)

We are looking for energetic and motivated Business Development Associates to join our growing EdTech team. This role is ideal for fresh graduates who are passionate about sales, education, and building customer relationships. You will be responsible for connecting with prospective learners, understanding their needs, and guiding them toward suitable learning programs.


Key Responsibilities

  • Reach out to prospective students and parents via outbound/inbound calls, WhatsApp, and emails
  • Understand learner requirements and recommend relevant courses or programs
  • Clearly explain course features, benefits, pricing, and enrollment process
  • Follow up with leads and maintain a structured sales pipeline
  • Achieve daily/weekly/monthly enrollment targets
  • Maintain accurate records of interactions in CRM systems
  • Coordinate with internal teams (counseling, operations, marketing) to ensure smooth onboarding
  • Build long-term relationships with learners for repeat and referral business



Eligibility & Requirements

  • Freshers are welcome (graduates / final-year students can apply)
  • Any graduate (BBA, B.Com, BA, B.Sc, B.Tech, etc.)
  • Strong communication skills in English and Hindi (additional languages are a plus)
  • Willingness to work in a target-driven sales environment
  • Basic knowledge of sales, customer handling, or EdTech is an advantage (training will be provided)
  • Comfortable with calling, follow-ups, and objection handling

Skills Required

  • Excellent verbal communication & interpersonal skills
  • Persuasion and negotiation abilities
  • Customer-focused mindset
  • Time management and discipline
  • Willingness to learn and grow in a fast-paced startup environment


Read more
Jupsoft Technologies Pvt Ltd

at Jupsoft Technologies Pvt Ltd

2 candid answers
HRD @ Jupsoft
Posted by HRD @ Jupsoft
greater noida
0 - 1 yrs
₹12L - ₹18L / yr
Enterprise Resource Planning (ERP)
Customer Relationship Management (CRM)
Learning Management System (LMS)
Travel management

Date posted: January 22, 2026

Pay: ₹10,000.00 - ₹15,000.00 per month


Job description:


*Role Overview*

The Support Executive will act as the first point of contact for Jupsoft clients, providing prompt assistance, resolving day-to-day issues, and ensuring a smooth user experience with our ERP, CRM, and LMS products. The role requires excellent communication skills, problem-solving ability, and a strong customer-first approach.


*Key Responsibilities*

1. Handle customer queries via phone, email, chat, or ticketing system.

2. Provide timely solutions for user-level issues such as login, permissions, password resets, and navigation support.

3. Log, track, and close tickets while maintaining SLA compliance.

4. Escalate unresolved or complex issues to higher-level support when needed.

5. Maintain accurate documentation of issues and resolutions.

6. Assist clients in using ERP/CRM/LMS modules effectively.

7. Share product updates, FAQs, and knowledge base content with clients.

8. Contribute feedback on recurring issues to improve product quality and support processes.


*Requirements*

1. Proficiency in English (written and spoken).

2. Willingness for Travelling

3. Strong interpersonal and communication skills.

4. Ability to handle day-to-day client tickets with patience and empathy.

5. Customer-first attitude with focus on satisfaction.

6. Analytical and problem-solving skills.

7. Exposure to School ERP/CRM/LMS is an added advantage.

8. Required Experience- 1 year

Job Type: Full-time

Experience:

  • Customer support: 1 year (Preferred)

Language:

  • English (Required)

Willingness to travel:

  • 50% (Required)

Work Location: In person

Read more
Consulting and Technology Industry

Consulting and Technology Industry

Agency job
via Peak Hire Solutions by Dhara Thakkar
Bengaluru (Bangalore)
6 - 8 yrs
₹14L - ₹19L / yr
User Interface (UI) Design
User Experience (UX) Design
skill iconFigma
Product design
Team Management
+9 more

Job Details

- Job Title: Associate Lead Designer

- Industry: Consulting & Technology

- Experience Required: 6-8 years

- Working Days: 5 days/week

- Job Location: Bengaluru

- CTC Range: Best in Industry


Review Criteria

  • Strong Product / UI/UX Designer Profile
  • 6+ years of professional experience in UI/UX or Product Design
  • 2+ years of experience leading and mentoring design teams, including providing feedback, guiding workflows, and elevating junior designers’ capabilities
  • (Design Systems & Hands-On Skills): Must have strong hands-on experience with scalable design systems for web and mobile platforms and be highly proficient in Figma
  • (Client & Stakeholder Management): Must have direct client or stakeholder-facing experience, able to communicate design concepts persuasively and collaborate throughout the project lifecycle
  • (Portfolio): Must have a strong, well-curated portfolio demonstrating end-to-end product design work, including user research, interaction design, visual design, and measurable impact on product outcomes
  • Must have excellent communication and storytelling abilities to present complex design ideas clearly to clients, stakeholders, and teams
  • Must have Bachelor’s or Master’s in Design or equivalent


Role & Responsibilities

We’re looking for an Associate Lead Designer who excels at balancing creative vision with practical execution, guiding teams & delivering exceptional results.


If you thrive on transforming complex challenges into elegant solutions, mentoring fellow designers & building strong client relationships, this is your opportunity to shine. Your leadership will directly fuel the company’s creative excellence, client satisfaction & industry reputation.

 

Your Purpose to the Team:

  • Act as the bridge between senior leadership, design teams & clients to ensure alignment
  • Drive creative excellence across multiple projects while maintaining consistency & quality
  • Collaborate with client across all phases of the project
  • Translate business & user needs into innovative design solutions that deliver measurable results across web, mobile etc.
  • Balance creative vision with practical constraints to ensure timely & effective project delivery
  • Elevate the skills & capabilities of junior designers
  • Foster a culture of design thinking, continuous improvement & creative problem-solving

 

What You’ll Own & Drive:

  • Strategic design direction & execution across assigned projects, ensuring alignment with client objectives & brand guidelines
  • Collaboration with clients throughout project lifecycles, from discovery to delivery
  • User research initiatives that inform design decisions & create intuitive, user-centered experiences via information architecture, user stories, product designs, etc.
  • Mentorship programs for junior designers, including regular feedback sessions & skill development plans
  • Cross-functional teamwork that integrates design solutions seamlessly with development & marketing efforts
  • Quality assurance processes for all design deliverables, maintaining high standards while meeting deadlines
  • Implementation of design best practices, emerging trends & innovative approaches that differentiate our work
  • Development of design systems & reusable components that improve efficiency & consistency
  • Team productivity & morale through effective resource allocation, workflow optimization & positive leadership


Ideal Candidate

  • 6+ years of professional design experience with 2+ years leading design teams in fast-paced environments
  • Ability to balance creative excellence with business objectives & technical constraints
  • Deep expertise in user research techniques, accessible design, design systems, prototyping design tools.
  • Strong client relationship management skills with the ability to present design concepts persuasively
  • Experience in mentoring junior designers & contributing to their professional growth
  • Excellent communication & storytelling abilities that can translate complex ideas into compelling narratives
  • Collaborative approach that values diverse perspectives & fosters inclusive design practices
Read more
MyOperator - VoiceTree Technologies

at MyOperator - VoiceTree Technologies

1 video
3 recruiters
Vijay Muthu
Posted by Vijay Muthu
Noida
4 - 6 yrs
₹7L - ₹9L / yr
Team leadership
Team Management
Sales
SaaS
Inside Sales
+14 more

About MyOperator:

MyOperator is a Business AI Operator, a category-leader that unifies WhatsApp, Calls, and AI-powered chat & voice bots into one intelligent business communication platform. Unlike fragmented communication tools, MyOperator combines automation, intelligence, and workflow integration to help businesses run WhatsApp campaigns, manage calls, deploy AI chatbots, and track performance — all from a single, no-code platform. Trusted by 12,000+ brands including Amazon, Domino's, Apollo, and Razorpay, MyOperator enables faster responses, higher resolution rates, and scalable customer engagement — without fragmented tools or increased headcount.


Role Overview:

We are seeking a high-performing Sales Team Leader to lead and manage a team of sales consultants. This role is responsible for driving team performance, ensuring process adherence, and meeting revenue goals with a strong focus on consultative selling. If you have a strong sales background, leadership experience, and a passion for growing people and revenue together, we’d love to meet you.


Key Responsibilities:

1. Lead, manage, and mentor a team of inbound Business Consultants to achieve monthly revenue targets.

2. Conduct daily stand-ups, pipeline discussions, and deal reviews to ensure effective conversion.

3. Monitor individual performance through CRM dashboards and ensure process adherence.

4. Track and report key performance metrics (calls, demos, closures, revenue).


Revenue & Process Ownership:

1. Drive team performance for consistent achievement of MRR and closure numbers.

2. Ensure timely and high-quality follow-ups with all inbound leads.

3. Support team members in deal negotiation, closure, and retention of key customers.


Training & Development:

1. Identify skill gaps and work with L&D to enhance sales capability and product knowledge.

2. Conduct regular role-plays, feedback sessions, and performance improvement discussions.


Requirements:

1. Experience: 4–6 years in B2B Inside Sales / SaaS Sales with at least 2 years of proven experience in leading a sales team.

2. Must Have: Prior experience in handling inbound sales processes and achieving monthly revenue targets.

3. Strong understanding of CRM systems (preferably Zoho or similar).

4. Excellent communication, analytical, and leadership skills.

5. High ownership mindset with the ability to drive results under pressure.

6. ​Experience in cloud telephony, SaaS, or communication technology will be an added advantage.


Benefits:

1. High-growth work environment

2. Fixed salary + attractive performance incentives

3. Opportunity to work on impactful SaaS solutions


Read more
Healthcare Industry

Healthcare Industry

Agency job
via Peak Hire Solutions by Dhara Thakkar
Mumbai
6 - 8 yrs
₹22L - ₹25L / yr
Customer Success
Customer Relationship Management (CRM)
Team leadership
Client Management
Analytical Skills
+7 more

Job Details

- Job Title: Associate Director - Customer Success

- Industry: Healthcare

- Experience Required: 6-8 years

- Working Days: 5 days/week

- Function: Operations

- Job Location: Mumbai

- CTC Range: Best in Industry


Required Skills: Excellent Communication Skills, Team Leadership, Client Relationship Management, Cross functional collaboration, Analytical Skills, Customer Success Strategy


Criteria:

  • Candidate should have minimum 6 years of client-facing experience.
  • Candidate should have experience in a SaaS Business Model or Health-tech domain.
  • Candidate should have worked on B2B model.
  • Candidate should have experience from SAAS or B2B companies.
  • Candidate must have minimum 2 years of experience in managing and leading teams.
  • Proven experience in Customer Success lifecycle management from pre-launch to renewal.
  • Candidate must have Target driven approach and mindset to achieve business targets and defined growth objectives
  • Candidate should have experience in cross-selling and up-selling.
  • Strong client relationship management and stakeholder engagement skills
  • Experience in collaborating effectively with cross-functional teams (Sales, Marketing, Product, Operations)
  • Strong communication, analytical, and problem-solving skills

 

NOTE:

Any Manager / Sr. Manager candidate can work for this role.


Description

Job Description

We are seeking a dynamic and results-oriented Associate Director - Customer Success to join our team. A key, client-facing role that needs high energy and passion for growing business and making an impact by building strong relationships with the clients, winning their trust, and position of influence by being their consultant.

Manage our esteemed clients throughout the lifecycle starting from pre-launch to renewal by maintaining and ensuring a strong and trusting relationship. Ready to work in a dynamic work environment with highly energetic and passionate colleagues with aggressive goals and targets. Be the bridge and the only source of information exchange between the client and the organization. Own complete responsibility for the business by ensuring to Maintain client satisfaction through governance meetings regularly.

Grow business by influencing the clients in upgrading their product/features/offerings. Ensure client retention year-on-year. Coordinate seamlessly with internal stakeholders for ensuring successful execution and meeting client's expectations.  Generating reports and sharing executive summaries internally and externally based on business demand.

 

A successful applicant:

A passion for establishing long-lasting, and trusting relationships, a sound ability to forecast the client's needs, and the ability to encourage the client to upgrade their benefits. Retain clients and ensure their satisfaction.


Responsibilities:

• Lead a high-performing team that works collaboratively with other supporting team members

• Achieve quarterly goals and growth objectives defined under OKRs

• Coach your team in analyzing opportunities be the catalyst in business growth

• Mobilize and enable your team in solving problems for customers and help them achieve their business objectives

• Collaborate cross-functionally with Sales, Marketing, Product, and Operations teams seamlessly to achieve customer satisfaction 


Requirements:

• MBA degree or equivalent practical experience

• A mini. of 6 years of client-facing experience working in a SAAS Business Model/Health-tec

• A mini. of 2 years of experience in managing teams

• Experience in collaborating with cross-functional teams

• Engage with and influence leadership with excellent communication skills, analytical and problem-solving skills

 

Benefits About Company: 

Join the fastest-growing health benefits platform in India. Company is a Series B funded startup, Operating in one of the few industries with tailwinds from COVID-19. We are at the intersection of health & insure-tech, targeting South East Asia's multi-billion-dollar corporate health benefits market. Trusted by 100s of companies like LinkedIn, Nike, Netflix, Airbnb, S&P Global, Dmart etc., our predictive and personalized platform helps employers administer their health benefits efficiently, reduce health care costs by 20% and increase employees' engagement. Recognized for our innovations by NASSCOM (10 most innovative start-ups), Google for startups. 

  • Be part of a successful, high-growth B Series-funded startup with patented technology
  • Work at the forefront of cutting-edge health-tech innovation
  • Trusted by 1000+ companies across industries
  • Dynamic startup culture with a flat hierarchy and a “fast fail, fast learn” approach
  • Attractive compensation with lucrative performance-based incentives
  • ESOPs and rapid career growth with opportunities for multiple promotions in a year
  • 360-degree appraisal process for holistic performance feedback
  • Direct reporting to top management for high-impact exposure
  • Comprehensive medical benefits, fitness-sponsored perks including Gym, Yoga, Zumba, and more


Read more
Gurugram
1 - 5 yrs
₹2L - ₹5L / yr
Customer Success
Customer Relationship Management (CRM)
MS-Excel
MS-Office
SaaS
+2 more

Must-Have Skills

  • 1–5 years experience in Customer Success, Account Management, or SaaS Support
  • Strong written & spoken English
  • Comfort working with dashboards, data, and tools
  • Ability to explain technical concepts in simple business language
  • High ownership mindset — “this customer is mine”


Good to Have

  • Experience with SaaS products in CX, CRM, MarTech, or Local SEO
  • Familiarity with Google Business Profile, reviews, or WhatsApp APIs
  • Experience handling multi-location or enterprise customers
  • Basic understanding of APIs, integrations, or data sync issues
Read more
FMCG Industry
Gurugram
3 - 6 yrs
₹12L - ₹15L / yr
Email Marketing
Customer Relationship Management (CRM)
Customer Retention
Marketing
Market segmentation

JOB DETAILS:

Job Role: Assistant Manager / Manager - Retention Marketing

Industry: FMCG

Function: Marketing

Working Day: 5

Work Mode: ONSITE

Salary: Best in Industry

Experience: 3-6 years

Location: Gurgaon

 

Required Skills: Email Marketing, Retention Marketing

 

Criteria:

1.The candidate must be currently working in or have previously worked with a D2C startup only

2. The candidate must have 3–6 years of experience only in retention, lifecycle, or CRM marketing.

3. The candidate must have hands-on experience executing CRM campaigns across Email, WhatsApp, SMS, and Push Notifications.

4. The candidate must have built and optimized customer journeys, cohorts, and segmentation within a CRM or marketing automation platform.

5. The candidate must be available for a face-to-face (in-person) interview.

6. The candidate must be currently based in Delhi/NCR only.

7. Only Female candidates are applicable for this role. 

 

Description

Role Overview: -

We are looking for a Retention Marketing professional who will own the customer lifecycle post-acquisition. The role focuses on improving repeat purchase rate, customer lifetime value (LTV), and reducing churn through data-driven retention strategies across multiple owned channels.


Key Responsibilities: -

  • Own end-to-end retention and lifecycle marketing for D2C / e-commerce customers
  • Design and execute email, WhatsApp, SMS, push notification campaigns
  • Build and optimize customer journeys, cohorts, and segmentation
  • Improve repeat rate, LTV, frequency, and retention KPIs
  • Plan and execute loyalty programs, referrals, and win-back campaigns
  • Collaborate with performance, product, and tech teams for funnel optimization
  • Analyze customer behavior and run A/B tests for messaging, offers, and timing
  • Own CRM dashboards and reporting on retention metrics

 

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Delhi, Gurugram, Noida, Ghaziabad, Faridabad, Kolkata, Hyderabad, telangana
3 - 7 yrs
₹0.6L - ₹6L / yr
Customer Relationship Management (CRM)
Vehicle insurance
Insurance
Sales

Relationship Manager – Insurance Sales.


  • Identifying, recruiting, and onboarding new agents - POSP, ensuring they meet company standards and are properly trained. 
  • Achieving Sales Target
  • Providing ongoing training and development opportunities for agents, including product knowledge, sales techniques, and professional skills. 
  • Guiding agents in achieving sales targets, developing sales strategies, and identifying new business opportunities. 
  • Building and maintaining strong relationships with agents, providing support and addressing their needs. 
  • Tracking agent performance, identifying areas for improvement.
  • Developing and implementing strategies to grow the agency channel, expand market share, and increase profitability. 
  • Serving as a point of contact between the agency and the company, coordinating with various departments to support the agent network. 
  •  

Required skills


  • Proven working experience as an Insurance Agent or relevant experience from Insurance Broking Industry
  • Familiarity with all types of insurance plans (automobile, fire, life, property, medical etc)
  • Basic computer knowledge and statistical analysis


Read more
SAAS Industry

SAAS Industry

Agency job
via Peak Hire Solutions by Dhara Thakkar
Bengaluru (Bangalore)
8 - 10 yrs
₹40L - ₹45L / yr
SaaS
Sales
Business-to-business
Stakeholder management
Enterprise Resource Planning (ERP)
+8 more

JOB DETAILS:

Job Title: Director of Sales

Industry: SAAS

Experience: 8-10 years

Working Days: 5 days/week

Job Location: Bengaluru

CTC Range: Best in Industry

 

Required Skills: SaaS (Software as a Service) Sales, Excellent Communication & Stakeholder Management, B2B SaaS products Experience, Enterprise Sales experience, Enterprise Revenue Leadership, GTM Strategy & Sales Enablement

 

Criteria:

* The candidate must have at least 5+ years of experience in B2B SaaS or enterprise technology sales from overall experience.

* US enterprise sales experience is preferred, with strong exposure to US enterprise sales cycles.

* The candidate must have deep experience in enterprise sales, handling large, complex, multi-stakeholder deals.

* The candidate must have driven $5M+ in annual enterprise revenue (preferably $10M+).

* The candidate must have 2+ years of people leadership experience.

* The candidate must have managed a sales team of 10+ members, including AEs and SDRs.

* The candidate must have hands-on experience building, executing, and scaling sales strategies.

* The candidate must have experience managing both inbound and outbound sales motions.

* Background in cybersecurity, deep tech, or complex technical products is preferred.

* Experience with VAR, multi-product, or consultative enterprise sales is a plus.

* The candidate must be comfortable leading revenue across global regions, with the US as the primary focus.

* The candidate must be based in Bangalore or willing to relocate.

 

Description  

What You Will Own

Revenue G Pipeline

  • Own global enterprise revenue, with primary focus on the US
  • Build and maintain a predictable pipeline across inbound and outbound motions
  • Drive forecasting accuracy, deal reviews, and revenue governance
  • Improve win rates, strengthen qualification frameworks, and optimize sales velocity

 

Team Leadership G Coaching

  • Lead, mentor, and develop a high-performing sales team (pods, SDRs, AEs)
  • Build a culture of accountability, high performance, and continuous learning
  • Coach   the team  on enterprise selling, negotiation, and multi-stakeholder engagement.
  • Set and enforce clear KPIs, performance standards, and operating rhythms

 

GTM, Sales Enablement G Cross-Functional Strategy

  • Partner with Marketing to align top-of-funnel quality, campaigns, and messaging
  • Work with Product & Engineering to channel customer insights into roadmap decisions
  • Build and refine sales playbooks, messaging guides, qualification models (MEDDIC/BANT), competitive frameworks, and objection handling
  • Strengthen sales enablement - onboarding, continuous training, competitive intelligence, content readiness, and deal support
  • Collaborate with RevOps on CRM hygiene, reporting accuracy, forecasting discipline, and tooling
  • Ensure seamless alignment across Sales, CS, Product, and Marketing

 

Operational Excellence

  • Implement best-in-class sales processes and governance
  • Improve sales efficiency across the funnel through data, insights, and process optimization
  • Introduce mechanisms to increase accountability, speed of execution, and deal quality
  • Establish a predictable, repeatable, and scalable sales engine

 

What We're Looking For

Experience G Leadership

  • 8 - 10 years in B2B SaaS or enterprise tech sales
  • Minimum 2 - 3 years leading and scaling sales teams
  • Demonstrated ability to drive $5M annual enterprise revenue (preferably $10M)
  • Experience managing both inbound and outbound sales motions
  • Preferred exposure to US enterprise sales cycles

 

Industry G Deal Expertise

  • Deep experience in enterprise sales - mandatory
  • Background in cybersecurity, deep tech, or complex technical products is preferred
  • Experience with VAR, multi-product, or consultative enterprise sales is a plus

 

Geography G Market Exposure

  • Must be based in Bangalore (or willing to relocate)
  • Comfortable leading revenue across global regions, with US as primary focus

 

Who You Are

  • A strategic operator with strong bias for execution
  • Exceptional coach and people leader
  • Data-driven, structured, and strong on process
  • Skilled communicator with executive presence
  • Thrives in high-growth, high-accountability environments
  • Comfortable influencing cross-functionally and navigating enterprise complexity

 

 

 

Read more
Dazzle Robotics Private Limited
Gandhinagar
0 - 1 yrs
₹2.4L - ₹3.6L / yr
Communication Skills
Customer Relationship Management (CRM)
Customer Service

Pay: ₹20,000.00-₹30,000.00 per month

Job Description:

Job Description: Sales Executive

Position: Sales Executive

Location:Sector 25, Gandhinagar

Experience: 6 Month – 1 year (preferred)

Education: BBA or Any Electronic Field


Role Summary:

We are looking for a confident and well-presented Sales Executive with an outstanding personality and excellent communication skills. The candidate should be comfortable interacting and building relationships with event planners, politicians, company owners, radio jockeys (RJs), and other high-profile clients.


Key Responsibilities:

  • Generate new business leads through networking and client meetings
  • Build and maintain strong relationships with event planners, politicians, company owners, RJs, and corporate clients
  • Represent the company professionally at meetings, events, and public gatherings
  • Understand client requirements and propose suitable products/services
  • Prepare and present sales proposals and presentations
  • Negotiate terms and close deals successfully
  • Coordinate with internal teams for smooth execution of projects
  • Achieve assigned sales targets and contribute to business growth
  • Maintain proper follow-ups, client records, and sales reports


Required Skills & Qualities:

  • Excellent communication and interpersonal skills (English, Hindi, Gujarati)
  • Presentable personality with confidence and professionalism
  • Ability to communicate with high-profile and influential individuals
  • Strong networking and relationship-building skills
  • Good negotiation and persuasion abilities
  • Self-motivated, proactive, and target-oriented
  • Willingness to attend events, meetings, and outdoor sales activities


Preferred Candidate Profile:

  • Experience in event management, media, advertising, or corporate sales is an advantage
  • Knowledge of the local market and professional network is a plus

Salary & Benefits

Best in the industry (as per experience and skills)

Job Types: Full-time, Permanent

Work Location: In person

Job Types: Full-time, Permanent

Work Location: In person

Read more
Virtued Academy International
Virtued AcademyInternational
Posted by Virtued AcademyInternational
Delhi
0 - 1 yrs
₹2.9L - ₹4.2L / yr
Sales
Customer Relationship Management (CRM)
Communication Skills
Lead Generation

Role Overview

This is a junior-level inside sales and student counselling role focused on converting inbound enquiries into successful enrollments through WhatsApp communication, phone calls, and structured follow-ups.


Key Responsibilities

  • Handle inbound WhatsApp chats and calls from prospective students
  • Counsel candidates on course structure, certification value, and career outcomes
  • Follow up with leads to convert enquiries into enrollments
  • Maintain accurate CRM entries and lead-tracking records
  • Meet daily and weekly conversion targets
  • Adhere strictly to company-approved communication, pricing, and compliance policies


Eligibility & Requirements

  • Delhi-based candidates only
  • Freshers or early-career professionals welcome
  • Good communication skills in English (spoken & written)
  • Comfortable working in a target-driven sales environment
  • Willingness to learn and follow structured sales processes


Read more
Virtued Academy International
Virtued AcademyInternational
Posted by Virtued AcademyInternational
Delhi
2 - 3 yrs
₹4.6L - ₹5.8L / yr
Sales
Customer Relationship Management (CRM)
Communication Skills
Lead Generation

Role Overview

This is a senior-level counselling and inside sales role involving high-quality lead conversion, advanced counselling, and mentoring of junior counsellors while consistently achieving higher revenue and performance targets.


Key Responsibilities

  • Handle high-intent, high-value, and complex student leads
  • Conduct advanced counselling, objection handling, and closing
  • Achieve higher individual conversion and revenue targets
  • Support, guide, and mentor junior counsellors
  • Ensure strong follow-up discipline and CRM accuracy
  • Contribute to achieving team-level sales and growth goals


Eligibility & Requirements

  • Prior experience in inside sales, student counselling, or EdTech preferred
  • Strong communication, persuasion, and closing skills
  • Proven and consistent track record of target achievement
  • Ability to guide, train, and support junior team members
  • Process-driven and performance-focused mindset


Read more
Mirorin

at Mirorin

2 candid answers
Indrani Dutta
Posted by Indrani Dutta
Bengaluru (Bangalore)
10 - 15 yrs
₹3L - ₹10L / yr
Nutritionist
Dietician
Customer Relationship Management (CRM)

 

Job Title: Nutritionist – Women’s Health & Midlife Wellness

Location: Bangalore

Company: Miror Therapeutics Pvt Ltd

Experience: 10-15 years

Qualification: Bachelor's or Master's degree in Nutrition from an accredited institution

 

About Miror

Miror is India’s leading FemTech platform transforming how women experience peri-menopause and menopause. In just a year, we’ve built India’s largest menopause-focused WhatsApp community, partnered with the National Health Mission and the Indian Menopause Society, and launched category-defining nutraceutical products and digital health services. Our app blends science and technology—offering personalized care pathways, symptom tracking, diagnostic links, games, AI-powered chat, expert consultations, and more. We're proud recipients of the Innovation in Menopause Care award at the Global Women’s Health Innovation Conference 2024 and are rapidly scaling toward our $1B+ vision. Learn more: www.miror.in

 

Role Summary

We are looking for a passionate and qualified Nutritionist to join our growing team. The ideal candidate will have a strong understanding of women’s health and be capable of addressing a wide range of concerns — from hormonal imbalances to nutritional needs during peri-menopause, menopause and aging.


Key Responsibilities

·        Provide personalized nutrition consultations and guidance to women experiencing:

·        Menopause and peri-menopause symptoms , PCOS, thyroid disorders, UTI, Irregular menstrual cycles and PMS, Bone health, metabolic changes, and aging-related health concerns

·        Act as a health coach, supporting not just what to eat, but how to make changes sustainable in the context of the women’s lifestyle, preferences and mindset.

·        Educate and support users through 1-on-1 calls, chat consultations, or content creation

·        Stay updated on the latest in women’s health, nutrition trends, and hormonal health

·        Assist in community engagements by addressing queries and delivering awareness sessions

·        Contribute to product development with insights into women’s nutritional needs

·        Suggest creative and practical recipe ideas aligned with nutritional goals and member preferences, improving adherence.

·        Use targeted food interventions (not just generic plans) rooted in deep nutritional science to support conditions like PCOS, autoimmune issues, fatigue, brain fog, and metabolic dysfunction.

·        Actively engage with Miror’s community members on WhatsApp and Facebook by addressing their nutrition and wellness queries.

·        Conduct interactive sessions, live Q&As, and awareness workshops within these communities to educate and support women on their health journey.

·        Collaborate with the community management team to identify common health concerns and create relevant content or resources.

·        Foster a sense of trust and connection with members through regular participation and personalized guidance in community discussions.


Requirements

·        Degree in Nutrition, Dietetics, or related field from a recognized institution

·        Has a friendly and outgoing personality

·        Has excellent communication and interpersonal skills

·        Is able to work in a fast-paced environment and a hunger to deepen your knowledge in menopausal Nutrition.

·        10 to 15 years of hands-on experience in clinical or women’s health settings

·        Deep understanding of female physiology, especially health challenges

·        Strong communication and empathetic counselling skills

·        Comfortable working in a digital-first environment


Preferred

·        Prior experience working with women across menopause, PCOS, and thyroid issues

·        Exposure to online health platforms or community-led wellness models

·        Certification in women’s health or hormonal nutrition is a plus


Why Join Miror?

·        Be part of a pioneering mission focused on women’s health

·        Work in a flexible, purpose-driven environment

·        Collaborate with doctors, researchers, and innovators in FemTech


How to reach me?

Check us out on – www.miror.in

Message me here in Cutshort messenger and soon I will connect with you!

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NVS Travel Solutions

at NVS Travel Solutions

2 candid answers
Route Focus
Posted by Route Focus
Bengaluru (Bangalore)
4 - 6 yrs
₹4.8L - ₹6L / yr
Inside Sales
Lead Generation
Customer Relationship Management (CRM)

We are looking for an energetic go-getter with at least 4 years of experience in B2B sales selling products &/ products through long sales cycles (6-18 months) to large MNCs, Industries & Institutions.


Job Responsibilities:

  • To increase revenue by bringing in new clients for employee & student transportation services.
  • To ensure profit margins are maintained.


Location:  Jayanagar, Bangalore, Karnataka, India

Work from office: 9 am to 6 pm (Mon - Sat)


Criteria:


  • 4+ years of B2B sales experience 
  • Prior experience selling to target customers (MNC’s, Industries, Institutions)
  • Based in Bangalore.


Why join this role:


  • Great incentives - 0.5% of revenue generated (our average deal size is >1 crore)
  • Opportunity for gaining exceptional recognition by claiming credit for addition of any new business.
  • Job security, Health insurance.
  • The company is growing at over 20% y-o-y.


About the Company:


NVS is a 18-year-old people transportation firm that caters to over 30+ schools and corporations that include thousands of employees and parents, currently resulting in over 20,000+ Daily active users. We also have a software business that is 4 years old. We are a growing firm with a pan-India but Bangalore-heavy presence and are constantly innovating. We pride ourselves on providing top-notch feature-rich products and customer-centric reliable services. We are rapidly expanding to top schools, corporations, and new cities. We are keeping kids safe, ensuring employees reach the office on time and parents rest assured.


Company Website: https://www.nvstravelsolutions.in/


Read more
Alliance Recruitment Agency
Ahmedabad
1 - 30 yrs
₹1L - ₹4L / yr
Technical support
Customer Relationship Management (CRM)

Job Details

  • Job Title: Customer Sales Engineer
  • Department: Sales
  • Employment Type: Permanent
  • Location of Posting: Ahmedabad

Experience & Eligibility

  • Experience Required: 1–2 years
  • Freshers: Yes, freshers are welcome to apply

Educational Qualifications

  • Graduation: B.E. (Mechanical) or Diploma in Mechanical Engineering
  • Post-Graduation: Not required
  • Special Courses: Not required

Key Responsibilities

  • Lead generation and follow-up with potential customers
  • Building and maintaining strong customer relationships
  • Providing technical support and product-related guidance to customers
  • Preparing sales reports and maintaining records
  • Coordinating with internal teams to ensure customer satisfaction

Skills & Competencies

  • Strong communication skills (very important)
  • Languages Known: Gujarati, Hindi, English (fluency not mandatory)
  • Learning-oriented mindset
  • Team player with a positive attitude
  • Good problem-solving ability


Read more
Remote only
2 - 4 yrs
₹5L - ₹10L / yr
Klaviyo
Customer Relationship Management (CRM)
Shopify
skill iconData Analytics


Job ID: J007


About us:


Suntek.Ai is at the forefront of helping eCommerce businesses optimize their operations through


advanced AI solutions and comprehensive eCommerce store management. Our goal is to empower


online retailers with state-of-the-art technology that enhances efficiency and drives growth role


Job Description: Assistant Manager – CRM / Lifecycle Marketing & Analytics (Klaviyo)


Department:

Growth / Marketing


Location:

Remote


Reports to:

Head of Growth / Marketing Lead


Experience:

2–4 years (eCommerce / D2C CRM or lifecycle marketing)


Role overview


Own CRM

strategy + performance

for Email/SMS in

Klaviyo

—with emphasis on

lifecycle journeys,


segmentation strategy, experimentation, and reporting

.


Scope:

This role focuses on lifecycle automation, segmentation, experimentation, and reporting.


Key responsibilities


1) Lifecycle strategy (Flows)


Define lifecycle journeys and flow architecture (triggers, timing, exclusions, suppression,


guardrails)


Prioritize what to build/iterate based on business impact (repeat, conversion, churn


reduction)


Partner with execution resources to implement and QA


3) Segmentation strategy + platform expertise


Build a segmentation framework across lifecycle stage, customer value (RFM/LTV), intent


signals, affinity, engagement/fatigue


Implement segmentation cleanly in Klaviyo (event/property logic, dynamic updates,


exclusions/suppression)


Enable scalable personalization (conditional content/dynamic blocks)


4) Analytics & experimentation


Run a structured experimentation loop: hypothesis → design → run → analyse → decide →


document


Use the right methods: A/B/n, holdouts/control groups, cohort/time comparisons, journey


sequencing tests

Own weekly/monthly CRM reporting with insights + prioritized actions


5) Data collaboration


Ensure event tracking and data quality with Tech/Analytics (view, cart, checkout, purchase,


etc.)


Maintain consent preferences and list hygiene standards


Success metrics (KPIs)


CRM impact: revenue contribution trend, revenue per recipient / engaged subscriber


Flow impact: conversion lift, repeat purchase movement, win back effectiveness


Engagement health: CTR/CTOR trends, unsubscribe/complaint rate (trend-based)


Must-have


Strong hands-on knowledge of

Klaviyo

(flows, segments, templates, reporting/attribution


basics)


eCommerce lifecycle understanding + comfort with numbers


Strong planning, stakeholder management, and crisp communication


Good-to-have


HTML/CSS basics for templates


Shopify/GA4 familiarity; cohort/RFM comfort


SMS strategy experience


What We Offer


• Competitive salary


• Remote work flexibility with a supportive and collaborative team culture.


• Opportunities to work on innovative eCommerce projects with a global impact.


• Support for professional growth through training and development programs.


• Exposure to cutting-edge technology in the eCommerce domain.


Pls fill this form for further interview process :

https://forms.gle/ULfMecsvMAcDbvUN6



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Kumo

at Kumo

2 candid answers
Amit Rai
Posted by Amit Rai
Remote, Bengaluru (Bangalore)
1 - 4 yrs
₹4L - ₹7L / yr
Communication Skills
Customer Relationship Management (CRM)
Lead Generation
Sales
People skills

We (KUMO) are hiring a Business Development / Sales Development Representative (SDR) who will focus on lead generation, lead qualification, outreach, and early-stage deal closure for small and mid projects. Learn more https://kumohq.co


This is not a passive role. You will be expected to build momentum from zero, experiment with outreach strategies, engage leads, and push conversations toward closure.


Key Responsibilities

  • Identify from data source and automation, filter, and qualify leads across multiple channels (LinkedIn, email, referrals, platforms, cold outreach).
  • Reach out to potential clients and founders and initiate conversations.
  • Set up discovery and sales calls with qualified leads.
  • Actively engage in calls and support deal closure for small to mid-sized projects.
  • Follow up consistently and manage leads through the pipeline.
  • Maintain basic CRM hygiene and track outreach and conversions.
  • Experiment with new lead generation approaches and messaging.
  • Learn our services deeply and communicate value clearly to prospects.



Must-Have Requirements

  • Mandatory experience in software / IT services sales (BD, SDR, or inside sales).
  • Minimum 1 year of hands-on sales experience in a software services or IT services company.
  • Proven experience with outbound sales, lead qualification, and client conversations.
  • Comfortable selling services, not just products.
  • Strong written and verbal communication skills.
  • Ability to work independently and handle ambiguity.
  • Hunger to build pipeline from zero and take ownership.


Why Join Kumo

  • High ownership and responsibility from day one.
  • uncapped sales incentives on top of fixed salary.
  • Direct collaboration with founders and sales leadership.
  • Clear growth path into senior BD or sales lead roles.
  • Real exposure to startup sales cycles and founder-led deals.
  • Long-term role with strong learning and growth opportunities.



You will work closely with our sales lead and founders.

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 Premier client — a NASDAQ-listed U.S.-based AI company

Premier client — a NASDAQ-listed U.S.-based AI company

Agency job
via Recruiting Bond by Pavan Kumar
Bengaluru (Bangalore), Hyderabad, Pune, Delhi, Gurugram, Noida, Ghaziabad, Faridabad, Mumbai
3 - 7 yrs
₹10L - ₹30L / yr
User Interface (UI) Development
Web Development
skill iconReact.js
skill iconVue.js
skill iconJavascript
+12 more

Role : Mid-Level Front-end Web Developer -The Visibility Assassin


Most web dev roles have you pushing pixels in the dark. This one hands you the digital front door to a technology that literally sees inside supply chains in real time and you're expected to make the world stop scrolling and start paying attention.


About Our Client:

We don't build logistics software. We build x-ray vision for supply chains. Our patented IIoT hardware and AI SaaS platform give companies continuous, real-time Asset Intelligence: they know where every asset is, what it's doing, and what happens next. No delays. No guesses. No excuses.


We've already made customers rethink everything about how they operate. Now we need the web presence to match: fast, aggressive, designed for people who understand that seeing everything changes everything. If your site doesn't make that obvious in five seconds, you're losing.


About the Role

This isn't "manage the website." As Web Developer you own the digital nervous system of a company that sees what competitors are blind to. The corporate site, the landing page engine, the conversion infrastructure, all of it translates Asset Intelligence into revenue.


You'll take designs and campaign ideas and turn them into a system so tight, so fast, so sharp that non-technical teams can launch pages at startup velocity without breaking a thing. Every pixel you touch either strengthens the story or gets cut.


What You'll Be Doing

  • Rebuild the corporate website so viscerally good that landing on it feels like a glimpse into the future of supply chain intelligence, not a slide show
  • Build landing page templates that let Marketing move at insane speed without needing your approval every time they want to tell a new story
  • Translate designs into code that's so clean, so responsive, so fast that page load times become a selling point, not an apology
  • Own conversion like your job depends on it: forms that don't leak, CTAs that don't beg, flows that don't waste visitors
  • Work directly with Marketing on messaging that makes Asset Intelligence feel inevitable, not optional
  • Partner with Product to build pages that explain what we do in ten seconds, period
  • Set up a CMS that lets non-technical teams feel powerful, not terrified
  • Plug in analytics and A/B testing so every page proves what works with data, not feelings
  • Guard performance and reliability obsessively: if the site slows down, it better be worth it


Who You Are

You're not a Web Developer who tolerates mediocre websites. You're the person who feels physical pain watching slow load times, broken forms, and lazy design. You see a page that doesn't convert and you already know how to fix it.


You move at startup speed and don't ship garbage. You speak design, you understand pipeline, and you know that performance is a feature, not a luxury. You own problems completely and fix them before someone notices they exist. If this doesn't sound like obsession, you're not our person.


You will have

  • 3–5 years of hands-on web development shipping real production sites that real people used and actually liked
  • HTML, CSS, and JavaScript skills so sharp you don't need Stack Overflow for the basics
  • Real experience with React or Vue, chosen intentionally because you understand the tradeoffs
  • A track record of building CMS-driven sites and marketing landing pages that moved conversions and pipeline
  • Deep understanding of conversion: you know where users drop and how to stop it
  • Comfort living in Figma and design systems without hand-holding
  • Startup DNA: you move, you own, you don't wait for permission


Nice to have:

  • A/B testing experience and the discipline to read results like they matter
  • Familiarity with CRM, email, and analytics platforms because integrations shouldn't scare you
  • Time spent in environments where "move fast and iterate" isn't corporate speak, it's the default


Why Us

You're not taking a job at a company that treats the website like IT overhead. You're stepping into control of how Asset Intelligence, actual, patented, game-changing technology, gets discovered and understood by the people who need to see it.


Leadership listens when you say something matters. Marketing moves faster because your systems enable speed instead of choking it. You get autonomy, real technical challenges, and the satisfaction of watching conversions spike because the web layer actually helped.


We move fast. We expect sharp. We don't accept mediocre.


The Bottom Line

If you're ready to take the title of Mid-Level Web Developer and own the digital face of a company that sees inside supply chains and won't let the world forget it, this is your seat. You're not here to patch templates. You're here to build the front door that makes Asset Intelligence impossible to ignore.

Read more
STAR PUBLICITY

at STAR PUBLICITY

1 candid answer
Gudiya Gupta
Posted by Gudiya Gupta
Ludhiana
1 - 3 yrs
₹2L - ₹4L / yr
Lead Generation
Customer Relationship Management (CRM)
Revenue growth
Sales strategy
Market Research
+2 more

Job Summary

M/s Star Publicity is a leading organization in the advertising industry, with a focus on delivering innovative and impactful solutions. We are committed to driving growth, expanding market reach, and building long-lasting relationships with clients. We are currently looking for a passionate and results-driven Business Development Manager (BDM) to join our team and lead business expansion efforts.


Roles & Responsibilities

  • Identify and pursue new business opportunities.
  • Build and maintain strong relationships with clients, agencies, and partners to ensure sustained growth.
  • Build and maintain strong relationships with clients, agencies, and partners to ensure sustained growth.
  • Prepare proposals, presentations, and pitch documents tailored to client requirements.
  • Conduct market research and competitor analysis to identify trends and opportunities.
  • Negotiate deals, pricing, and contractual terms to achieve business objectives.
  • Collaborate with internal teams to ensure smooth execution and client satisfaction.
  • Track and report on key performance metrics, pipeline development, and market feedback.
  • Represent the company at industry events, exhibitions, and networking forums.


Requirements

  • Bachelor’s degree in Business, Marketing, or related field (MBA preferred).
  • Minimum 5 years of proven experience in sales within the Advertising, Media, Event, or OOH industry.
  • Strong communication, negotiation, and relationship-building skills.
  • Ability to understand client needs and deliver effective solutions.
  • Analytical mindset with the ability to interpret market trends and competitor actions.
  • Proficient in CRM tools, MS Office, and sales reporting.
  • Self-driven, goal-oriented, and capable of working independently and collaboratively.
  • Willingness to travel as required.


Read more
httpspixeltechnologyin
Indore
0.8 - 2 yrs
₹1.2L - ₹2.4L / yr
Customer Support
Customer Relationship Management (CRM)

Job Summary

We are looking for a Customer Support Executive who will act as a liaison between the company and its customers. The ideal candidate will provide timely, accurate, and professional support, resolve customer queries, and ensure a high level of customer satisfaction.


Key Responsibilities

  • Handle customer inquiries via phone, email, chat, or social media
  • Resolve product or service issues by understanding customer concerns and providing solutions
  • Maintain detailed records of customer interactions and transactions
  • Follow up with customers to ensure issue resolution and satisfaction
  • Provide accurate information about products, services, and company policies


Read more
Simplilearn Solutions

at Simplilearn Solutions

1 video
36 recruiters
Binoy Raphel
Posted by Binoy Raphel
Bengaluru (Bangalore)
0 - 2 yrs
₹3L - ₹3.4L / yr
Chatbot
Effective communication
Problem solving
Customer Relationship Management (CRM)

We are looking for Customer Delight Specialists who will ensure every learner’s journey with us is positive, impactful, and supportive. You will handle learner inquiries, resolve challenges, and guide them to maximize their learning experience with empathy and clear communication.


💼 Key Details

CTC: ₹3.7 LPA (90% fixed & 10% variable)

Job Type: On-site, 5 days working

Interview Mode: Face-to-Face

Availability: Immediate joiners preferred

Eligibility: Open for fresh graduates (Technical background – BTech, BCA, BSc Computer Science)


🎯 Key Responsibilities

Handle inbound/outbound calls, emails, and chats for domestic & international learners

Resolve product-related issues with effective solutions and clear communication

Provide empathetic support to learners facing study or technical challenges

Guide learners to the right resources and supplementary content

Build strong learner relationships through personalized support and advice

Go the extra mile to exceed expectations and contribute to learner satisfaction


✅ Desired Profile

Excellent communication skills (verbal & written)

Professional approach with strong problem-solving abilities

0–1 year of experience in voice process (calls, chat, ticket management)

Preferably from an ed-tech or educational services background

Familiarity with LMS and digital learning tools is a plus

Ability to personalize learner engagement strategies


⏰ Shift Details

Rotational shifts & rotational week offs


"Candidates eager to join can submit their application or reach out through a call

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Delhi, Gurugram, Noida, Ghaziabad, Faridabad
0 - 5 yrs
₹3L - ₹4L / yr
Customer Support
Customer Success
Customer Service
Customer Relationship Management (CRM)
Customer Retention
+1 more

Job Title: Customer Success Associate


Work Mode: Work From Office

Location: Gurugram, Haryana


Job Description:

We are hiring Customer Success Associates. The role involves handling customer queries efficiently and providing accurate information while ensuring a positive customer experience.


Key Responsibilities:

  • Handle inbound/outbound customer queries professionally
  • Provide timely and effective resolutions to customer concerns
  • Maintain clear and accurate communication with customers


Eligibility Criteria:

  • Qualification: Graduation mandatory
  • Skills: Excellent verbal and written communication skills in English and Hindi


Shift & Working Days:

  • 24/7 Rotational Shifts
  • 6 Days working, 1 Weekly Off
Read more
Appknox

at Appknox

1 video
6 recruiters
Vasudha Srivastav
Posted by Vasudha Srivastav
Bengaluru (Bangalore)
3 - 5 yrs
Best in industry
Customer Relationship Management (CRM)
Hubspot
Customer Success
SaaS
Customer Retention
+1 more

A BIT ABOUT US:


Appknox is one of the top Mobile Application security companies recognized by Gartner and G2. A profitable B2B SaaS startup headquartered in Singapore & working from Bengaluru.


The primary goal of Appknox is to help businesses and mobile developers secure their mobile applications with a focus on delivery speed and high-quality security audits. Appknox has helped secure mobile apps at Fortune 500 companies with Major brands spread across regions like India, South-East Asia, Middle-East, US, and expanding rapidly. We have secured 300+ Enterprises globally.


We are a 50+ incredibly passionate team working to make an impact and helping some of the biggest companies globally. We work in a highly collaborative, very fast-paced work environment. If you have what it takes to be part of the team, we are excited and let’s speak further.



The Opportunity:


Customer Success contributes to our efforts to enhance and transform the Appknox customer experience via a customer-centric approach (building and maintaining relationships, proactively identifying potential crises that may be detrimental to the user experience, meeting, and exceeding customer expectations). Thus, helping to differentiate Appknox.This position provides the opportunity to tame different use cases across multiple industries and interact with some of the smartest individuals from other fast-growing companies that are our customers. We see this role requiring an intersection of three key skills – Business Acumen & Problem solving, Product Perspective, and People Skills.


Responsibilities:


  • Manage a portfolio of current customers in the US region.
  • Understand the customer’s goals, establish a trusted relationship and ensure that they are successful in achieving their business goals using Appknox. 
  • Own the customer lifecycle journey from onboarding to adoption, renewal, and growth.
  • Organize, analyze, prioritize, and share customer feedback with concerned stakeholders to ensure we always consider the voice of the customer.
  • Drive live demos and product implementation for your customers when onboarding and support existing clients on issues and tickets.
  • Prepare and collate all materials and participate with customers on QBR exercises to address existing gaps and identify new opportunities/use cases.


What An Ideal Candidate Would Look Like:


  • 3+ years of working experience in a customer-facing role such as Customer Success, Technical Account Management, Customer Onboarding roles at SaaS companies for internation markets especiallly US market.
  • Good communication skills especially with Enterprise customers from around the globes are necessary.
  • Must have experience in upselling, cross selling and gauge customer requirements.
  • Must have good presentation skills and hold of understanding customer’s business requirements.
  • Will have worked on KPIs - customer retention, upsell revenue, cross sell revenue, QBR(Quarterly Business Reviews), referrals.
  • Knows how to be the customer's voice in the company to ensure they get maximum value from upcoming product features.
  • Must have experience of tracking product usage and instrumentation for Customer Success Management.
  • May have experience driving customer advocacy programs along with Sales and Marketing teams to build customer referral, customer case studies and testimonials.


Work Expectations:


Within 1 month

  • You should have a complete hold of the product and value customers are getting from it.
  • Interact with at least 5 enterprise customers and receive feedback that we should be focusing on.
  • Drive at least 1 QBR from existing customers.


Within 3 months

  • You need to have a clear understanding of onboarding customers. 
  • Suggest CR(Customer Requests) for the Product team to evaluate and consider in the product roadmap.
  • Complete atleast 5 QBRs and also engage with 15+ customers from your book of business to ensure they get value++.
  • Understand how to build the engagement pipeline for each of the customers you are owning and document all engagements.
  • At least 1 referral from existing customers.


Within 6 months

  • You should have discipline and document all of the ongoing discussions. 
  • Own CS for your accounts and set up a process that needs to be implemented for better customer experience.
  • We need an owner for this position who can in future build the CSM team below to drive overall customer success.


Personality traits we really admire:


  • Confident and dynamic working persona, which can bring fun to the team, and sense of humor, is an added advantage.
  • Great attitude to ask questions, learn and suggest process improvements.
  • Has attention to details and helps identify edge cases.
  • Highly motivated and coming up with fresh ideas and perspectives to help us move towards our goals faster.
  • Follows timelines and absolute commitment to deadlines.



Interview Process: 


  • Round 1 - Profile Evaluation
  • Round 2 - Assignment
  • Round 3 - Assignment discussion with the CSMs
  • Round 4- Hiring Manager
  • Round 5 - HR Discussion 



Compensation:

  • As per Industry Standards


We prefer that every employee also holds equity in the company. In this role, you will be awarded equity after 12 months, based on the impact you have created.


Please be aware that all your customers will include Enterprises and Fortune 500 companies.


Why Join Us:


  • Freedom & Responsibility: If you are a person who enjoys challenging work & pushing your boundaries, then this is the right place for you. We appreciate new ideas & ownership as well as flexibility with working hours.
  • Great Salary & Equity: We keep up with the market standards & provide pay packages considering updated standards. Also as Appknox continues to grow, you’ll have a great opportunity to earn more & grow with us. Moreover, we also provide equity options for our top performers.
  • Holistic Growth: We foster a culture of continuous learning and take a much more holistic approach to training and developing our assets: the employees. We shall also support you all on that journey of yours.
  • Transparency: Being a part of a start-up is an amazing experience, one of the reasons being the open communication & transparency at multiple levels. Working with Appknox will give you the opportunity to experience it all first hand.
  • Health insurance: We offer health insurance coverage upto 5 Lacs for you and your family including parents.
  • Work Schedule: Flexible working environment with remote work if required.
Read more
Codingal

at Codingal

3 recruiters
Smruti Ubhegaonkar
Posted by Smruti Ubhegaonkar
Bengaluru (Bangalore)
0 - 1 yrs
₹3L - ₹5L / yr
Customer Relationship Management (CRM)
Sales
Lead Generation
Effective communication

About Codingal

Codingal (www.codingal.com) is the global leader in online AI & coding education for kids and teens. We offer live, interactive classes led by expert instructors, empowering students to build apps, games, websites, and AI-powered projects.

Our mission is to help kids fall in love with technology, communication, and creativity - preparing them to become future-ready innovators, entrepreneurs, and leaders. With a curriculum accredited by STEM.org and aligned with global K-12 frameworks, we deliver personalized learning through 1:1 and small-group live classes.

Trusted by over 1 million students worldwide and backed by Y Combinator, Rebright Partners, and top angel investors, Codingal is rated 4.9/5 by students and has an NPS of 86, making it the most loved platform for coding and AI education.


We are seeking a dynamic Pre-Sales Associate to join the vibrant team at Codingal. The role involves supporting the sales team by understanding client needs, preparing tailored presentations, demonstrating product capabilities, and assisting in closing deals. If you have a knack for communication and problem-solving, join us in revolutionizing K-12 education!


Responsibilities:

  • Leverage Tele-calling to generate leads and conversions.
  • Work on Lead Squared CRM and tele calling tools like 3CX for day-to-day tasks.
  • Initiate outbound calls to existing users of Codingal for lead generation for trial booking.
  • Conducted outbound calls to qualify leads, as well as followed up with reminder calls.
  • Conduct a CNA (customer need assessment) for every lead.

Requirements:

  • Prior experience in Pre-Sales or Tele calling is preferred (min 6 months)
  • The candidate should be okay working at odd hours if required  
  • Clear, concise, and effective written and oral communication skills.
  • Empathy towards customers and understanding their needs.
  • Learning mindset and the right attitude to adapt in a fast-paced, performance-driven environment.
  • Ability to multitask and manage tasks effectively.
  • Ability to ask the right questions and qualify a customer's needs.
  • Understand the regional nuances of the designated market
  • Understanding the Sales metrics and numbers.
  • The candidate should be comfortable working rotational shifts if required.


Education:

• Bachelor's Degree


Perks:

  • Free Lunch & Dinner
  • Exposure to a fast-paced Ed-Tech startup
  • Health Insurance
  • PF Contribution


What we offer:

  • 3L fixed annual salary + performance-based incentives up to 2 LPA
  • A collaborative, mission-driven team culture
  • Career growth opportunities


Location: HSR Layout, Bangalore, India


Please note that this is an in-person role, with no remote option available.

You get to work with a young & smart team, including directly with the founders, who are on a mission to inspire school kids to fall in love with coding. Join us on the journey to provide coding education to every K-12 student and prepare them for the future.

Apply now!

Read more
I2global School
Perungudi, Chennai
0 - 2 yrs
₹2L - ₹3L / yr
Communication Skills
Customer Relationship Management (CRM)

Job Title: Business Development Executive (Admissions)

Location: Chennai – Perungudi (On-site)

Experience: Fresher to 2 years

Employment Type: Full-time

Role Summary

We are looking for a Business Development Executive to support student admissions, increase brand visibility, and engage with parents and local communities for I2 Global School. The role involves counseling parents, handling inquiries, and supporting admission-related activities at the centre.

Key Responsibilities

  • Handle admission inquiries through calls, walk-ins, school tours, and follow-ups
  • Counsel parents on curriculum, facilities, and academic programs
  • Drive admissions by converting leads into enrollments
  • Support local marketing activities, events, and community outreach
  • Maintain inquiry data, follow-up records, and admission reports
  • Coordinate with Centre Heads and academic teams for admission events
  • Track competitor activities and share market insights
  • Ensure a positive and professional parent experience

Requirements

  • Strong communication and interpersonal skills
  • Interest in sales, admissions, or business development
  • Ability to interact confidently with parents and stakeholders
  • Basic computer skills (Excel, CRM is a plus)
  • Freshers with good communication skills are welcome

Preferred Background

  • Education / Ed-tech / Training institute experience is an added advantage
  • Inside sales, counseling, or customer-facing experience preferred

Read more
Tours and travels Industry

Tours and travels Industry

Agency job
via Peak Hire Solutions by Dhara Thakkar
Mumbai
3 - 6 yrs
₹10L - ₹13L / yr
Business Development
Profit and loss
Analytical Skills
Negotiation
Business acumen
+8 more

Required Skills: Business Development & Supply Sourcing, Negotiation & Commercial Acumen, P&L Ownership & Decision Making, Stakeholder & Relationship Management, Execution, Communication & Analytical Skills


Criteria:

  • Required 3 to 6 years of experience in Business Development, Supply, Vendor Management, or Regional Operations roles.
  • Proven experience owning regional / route-level P&L, including revenue, cost, and margin decisions
  • Strong experience in vendor sourcing and negotiations, preferably with transport, logistics, fleet, or bus operators
  • Demonstrated ability to identify new business opportunities, conduct market research, and onboard supply partners
  • Strong commercial negotiation skills with experience handling contracts, pricing, and risk mitigation
  • Excellent stakeholder management skills — ability to act as a single point of contact between internal teams and external partners
  • Ability to work closely with Operations, Demand, and Customer Support teams to drive execution and service quality
  • Strong decision-making capability with experience taking day / week / month-level P&L decisions
  • Proficiency in Excel for analysis, reporting, and performance tracking (mandatory)
  • Language proficiency mandatory: Marathi, Hindi, and English
  • Willingness and ability to travel frequently within Mumbai and intercity as per business needs
  • High ownership mindset with a quality-first, execution-driven approach


Description 

Overview:

The role requires you to take care of Supply and own a region and route specific P&L. You will be the person concerned and responsible for the overall performance of the project assigned. This is an individual role and asks of you to collaborate with multiple teams and drive exponential revenue growth and margins. This role requires within the city travel and frequent intercity travel.


What you will do:

● Identify new business opportunities in your region specific to Bus operations

● Research the market, Identify leads, find good quality buses and bus operators from the Bus industry

● Negotiate commercials and contractual terms to drive savings and reduce overall risk on new business

● Collaborate with internal Operations and Demand team for smooth functioning and delivering best quality

● Manage business relationships and be the POC between key internal stakeholders and external suppliers and share end-user feedback

● Drive growth through proper planning and seamless execution with the help of Operations, Demand, and Customer support

● Take Key business decisions related to P&L on day, week, and month level What we are looking for:

● Must have a strong organization & communication skill as well as attention to detail

● Strong Negotiations skills and understanding of business

● Excellent oral, written communication, and people skills

● Quality first mindset – be whatever it takes attitude to get the best quality

● Open to travel within the city and other cities for business purposes

● Works well in high-paced cross-functional environment and someone who is Organized, detail-oriented, and thorough

● Must be proficient in Excel

● Must be proficient in Marathi, Hindi, and English

● Experience required 3-6 years

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Remote only
0 - 3 yrs
₹3L - ₹5L / yr
Sales
Customer Relationship Management (CRM)
Communication Skills

Position Summary

We are looking for enthusiastic and self-motivated Sales Executives (female candidates preferred for diversity hiring).This entry-level role is ideal for freshers passionate about sales and customer interaction. You will play a key role in promoting logistics services via outbound calling, generating leads, and building long-term customer relationships.


Note: While this role welcomes female candidates, the hiring process remains inclusive and skill-based.


Key Responsibilities

  • Make outbound calls to potential or existing customers to promote logistics services.
  • Handle inbound calls, respond to queries, and provide basic service information.
  • Generate leads and record relevant customer information for follow-up.
  • Assist senior sales executives by qualifying prospects and scheduling callbacks or appointments.
  • Maintain customer data and call records accurately in the CRM system.
  • Perform regular follow-ups with leads to maintain engagement and interest.
  • Share customer feedback or complaints with the relevant team for resolution.
  • Learn and stay updated on logistics services, pricing, and processes.


Required Skills and Qualifications

  • Education: Minimum 12th pass / HSC or Graduate in any stream
  • ExperienceFreshers are welcome; prior internship or BPO/call center exposure is a plus
  • Languages: Fluent in Hindi and English; Bengali or Marathi (optional based on location)
  • Soft Skills:
  • Excellent verbal communication
  • Positive attitude and eagerness to learn
  • Ability to handle rejections gracefully
  • Basic understanding of customer service
  • Technical Skills:
  • Basic computer literacy (MS Excel, Email, Internet)
  • Willingness to learn CRM software


Read more
NonStop io Technologies Pvt Ltd
Kalyani Wadnere
Posted by Kalyani Wadnere
Pune
0 - 1 yrs
Best in industry
Sales
Customer Relationship Management (CRM)
Market Research
Email Marketing
MS-Excel
+5 more

Location: Kharadi, Pune

Mode: Onsite

Experience: 0-1 years

Start Date: Immediate


About NonStop

We’re NonStop, a tech company that partners with global startups and enterprises to build cutting-edge technology products. From rapid MVPs to large-scale digital transformation, we deliver end-to-end software solutions. Our work spans industries including healthcare, fintech, travel tech, and AI-powered systems.

We're looking for a high-energy Sales Development Associate to join our growing team and help accelerate our outreach efforts to potential clients and partners across the globe.


What You’ll Do

  • Assist in identifying and researching potential clients in target markets (US, and India)
  • Support lead generation efforts via LinkedIn, email campaigns, and CRM tools
  • Draft compelling outreach messages and proposals
  • Help prepare sales decks, case studies, and pitch documents
  • Set up meetings, take notes during client calls, and support follow-ups
  • Collaborate closely with the founders and business team on go-to-market strategies
  • Track and report KPIs, and contribute ideas to optimize the sales funnel


What We’re Looking For

  • Strong communication and interpersonal skills
  • Interest in tech, startups, and business development
  • Self-starter with a curious mind and an eagerness to learn
  • Proficiency in tools like Excel, Google Workspace, and LinkedIn
  • Bonus: Exposure to CRM tools (HubSpot, Zoho, etc.), B2B sales, or market research


What You’ll Gain

  • Hands-on experience in a fast-paced tech startup environment
  • Mentorship from founders and business leaders
  • Exposure to global markets and real sales pipelines


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E-Commerce Industry

E-Commerce Industry

Agency job
via Peak Hire Solutions by Dhara Thakkar
Gurugram
11 - 16 yrs
₹20L - ₹30L / yr
SaaS
Incident management
Process management
Process improvement
Process automation
+24 more

ROLES AND RESPONSIBILITIES:

As the G1 Head of Technical Support, you will be the central force ensuring an exceptional post-go-live technical experience across the company suite. You’ll oversee L3 support operations across all products, manage customer escalations, drive cross-team resolution, and build processes for visibility, accountability, and continuous improvement. This is a cross-functional, high-impact leadership role, working across engineering, QA, DevOps, customer support, and product teams to ensure that every issue is tracked, resolved, and learned from—within SLA and with a customer-first mindset.


YOU WILL-

Incident & Ticket Management:

  • Own end-to-end L3 technical support governance across company products (ERP, POS,OMS, etc.)
  • Ensure customer issues are responded to and resolved within defined SLAs
  • Drive prioritization, root cause resolution, and engineering coordination across product teams
  • Personally manage and de-escalate high-severity issues with customers and internal teams


Process & Metrics Ownership:

  • Define, track, and optimize support processes, SLAs, escalation workflows, and ticket lifecycle practices
  • Build dashboards for SLA adherence, issue aging, bug trends, defect density, etc.
  • Establish strong feedback loops to engineering/product based on recurring issues


RCA & Knowledge Management:

  • Ensure timely Root Cause Analysis (RCAs) for all S1/S2 issues with actionable insights
  • Lead trend analysis to preempt issues and recommend long-term fixes or product hardening
  • Build and maintain a knowledge base to improve internal resolution efficiency


Customer Interaction:

  • Engage with enterprise customers on complex or long-running tickets
  • Serve as a trusted escalation point for strategic clients
  • Collaborate with Customer Success and Implementation teams for seamless client experience


Collaboration & Leadership:

  • Coordinate with Product Architects and Engineering Heads to ensure ticket resolution
  • Build and mentor a lean L3 support team or tiger squads when required
  • Drive a culture of accountability, learning, and proactiveness in technical support


IDEAL CANDIDATE:

  • 11+ years of experience in technical support or L3 support leadership roles in SaaS or high- scale enterprise products
  • Strong experience handling customer escalations, RCAs, and cross-team ticket resolution
  • Solid technical background (understanding of APIs, microservices, database queries, logs, debugging)
  • Expertise in support tooling: Freshdesk, Jira, ServiceNow, etc.
  • Excellent communication skills—able to speak fluently with both customers and engineers
  • Data-driven mindset for reporting, insights, and stakeholder updates
  • Experience working in retail tech, ERP, or platform businesses is a big plus


PERKS, BENEFITS AND WORK CULTURE:

  • Comprehensive health insurance coverage.
  • Excellent rewards and recognition policy.
  • Transparent compensation policy with no unnecessary deduction in CTC.
  • Annual company off-site and a variety of events, celebrations throughout the year.
  • Travelling opportunities between our offices across the country.
  • Annual company walkathon & related sporting events.
  • Quarterly Coffee with CEO.
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E-Commerce Industry

E-Commerce Industry

Agency job
via Peak Hire Solutions by Dhara Thakkar
Mumbai
8 - 10 yrs
₹26L - ₹35L / yr
SaaS
B2B Marketing
Business-to-business sales
Business-to-business
New business development
+27 more

ROLES AND RESPONSIBILITIES:

You will be responsible for serving the needs of the existing customers and closing sales deals to create new customers.


KEY RESPONSIBILITIES:

  • Prepare for the sales calls including conducting research and building sales decks
  • Leading the prospective client calls, sending pitches, and closing new deals.
  • Presenting company's products as a solution to the prospective client’s business challenge/needs
  • Manage the full sales cycle from prospecting to closing for new customers
  • Should be flexible working in shifts or in different time zones
  • Excellent communication and interpersonal skills.
  • Develop a pipeline of qualified opportunities and consistently maintain an accurate forecast
  • Liaise and partner with other internal departments to manage complex sales opportunities


IDEAL CANDIDATE:

  • Graduate/Postgraduate or equivalent
  • 8-10 years of SaaS sales experience required
  • Ability to hunt new business and manage a pipeline
  • Great team player
  • Strong analytical, communication, and writing skills
  • Entrepreneurial spirit highly encouraged
  • Enjoy working in small, fast-paced teams where you can take initiative and accountability, and generate results every day
  • Great listening skills and a desire to learn proper consultative selling techniques
  • High-energy and positive attitude
  • Attention to detail and the ability to multitask while maintaining a high quality of work
  • Confidence to overcome objections and convert interest into qualified


PERKS, BENEFITS AND WORK CULTURE:

A wholesome opportunity in a fast-paced environment that will enable you to juggle between concepts, yet maintain the quality of content, interact and share your ideas and have loads of learning while at work. Work with a team of highly talented young professionals and enjoy the comprehensive benefits that company offers.

Read more
Software Technology Company

Software Technology Company

Agency job
via Peak Hire Solutions by Dhara Thakkar
Mumbai
2 - 10 yrs
₹15L - ₹20L / yr
Sales
Stakeholder management
SaaS
SAP ERP
Enterprise Resource Planning (ERP)
+12 more

Job Details

- Job Title: Enterprise Sales Manager (B2B SaaS)

- Industry: Software Technology Company

- Experience Required: 2-10 years

- Working Days: 5 days/week

- Job Location: Mumbai

- CTC Range: Best in Industry


Review Criteria

  • Strong enterprise sales executive profile
  • 2+ years of selling B2B SaaS.
  • Must have 2+ of experience of selling to enterprise clients OR to manufacturing industry OR selling FinTech product, SAP Product sales/Finance ERP solutions (like invoice processing, vendor management, Source to pay, Compliance solutions).
  • Must have experience in end-to-end sales from lead generation, prospecting, demos, proposal building, negotiation, and deal closure
  • Must have stable career history — no frequent job hopping
  • Final round is F2F (client will handle the travel)


Role & Responsibilities

We are looking for a dynamic and results-driven Enterprise Sales Manager to drive our sales strategy and expand our market presence. This role demands a strong understanding of SAP/Finance ERP solutions, excellent communication skills, and a proven track record in IT/software sales.

 

Key Responsibilities:

  • Sales Strategy Development: Develop and execute sales plans to achieve company revenue targets in the SAP/ERP domain.
  • Client Acquisition: Identify, engage, and convert prospective clients by demonstrating the value of our SAP/ERP solutions.
  • Relationship Management: Build and maintain long-term relationships with clients, ensuring high levels of satisfaction and retention.
  • Market Analysis: Stay updated on industry trends, competitor activities, and market demands to identify growth opportunities.
  • Proposal & Presentation: Prepare and deliver compelling proposals, presentations, and demos tailored to client needs.
  • Collaboration: Work closely with technical and consulting teams to ensure seamless delivery of solutions and services.


Ideal Candidate

  • Experience: Minimum 2 years in sales, with a strong focus on SAP Product sales/Finance ERP solutions
  • Industry Preference: Candidates with prior experience in handling manufacturing industry clients will be given preference.
  • Educational Qualification: Bachelor’s degree in Business, IT, or a related field. An MBA is an added advantage.

 

Skills:

  • Proven ability to meet and exceed sales targets.
  • Excellent communication, negotiation, and presentation skills.
  • Understanding of SAP/ERP systems and their applications in business processes.
  • Strong client relationship management abilities.
  • Track record of success managing large enterprise accounts
  • Track record of consistently over-achieving quota (top 10% in your company)
  • Strong interpersonal and presentation skills
  • Exceptional verbal and written communication skills
  • Ability to travel to prospects and customers if required
  • Good organizer with the ability to prioritize and multitask
  • Proven ability to manage multiple concurrent sales cycles.
Read more
Fashion & Lifestyle Industry

Fashion & Lifestyle Industry

Agency job
via Peak Hire Solutions by Dhara Thakkar
Delhi, Chennai
5 - 7 yrs
₹11L - ₹15L / yr
SaaS
Business-to-business sales
New business development
Business Development
Enterprise Resource Planning (ERP)
+6 more

Job Position: Manager - Business Development(B2b Saas, Erp, Manufacturing)

Industry: Fashion & Lifestyle Industry 

Company Size: Startup / Small Enterprise

Experience Required: 5 - 7 years

Working Days: 5 days/week

Office Location: Delhi, Chennai

Key Skills: B2B sales, New Business Development, Business Development


REVIEW CRITERIA:

MANDATORY:

  • Strong B2B Tech Sales profiles
  • Must have a minimum 5+ YOE in B2B SaaS / Enterprise Tech sales, preferably in ERP, CAD, or Factory Automation tools.
  • At least 3+ YOE selling ERP solutions or CAD Softwares.
  • Proven track record in offline / field sales and experience in selling complex solutions.
  • Proficient in CRM systems (HubSpot, Zoho, Salesforce, etc.) and lead generation tools (LinkedIn Sales Navigator, Apollo, ZoomInfo, etc.)
  • Experience in B2B SaaS Product companies or IT/Tech Services companies.
  • Total experience should not be more than 7 Years.
  • Overall Expected CTC should not be more than 15L


PREFERRED:

  • Prior exposure to the Manufacturing sector (highly preferred – Garment / Textile Manufacturing).


ROLE & RESPONSIBILITIES:

As Manager-Business Development, you will be responsible for business development in the India Market. Will be responsible for identifying new opportunities to expand markets and drive business growth while also enabling increased revenue from current accounts. Build and maintain strategic partnerships and nurture relationships with influencers and stakeholders.


RESPONSIBILITIES & DUTIES:

  • Responsible for sales in the Indian market for our SaaS Product.
  • Lead outbound and direct sales efforts by proactively engaging with potential clients, building strong relationships, and successfully closing deals. This is a field-intensive role that requires frequent client visits, lead generation, and hands-on market engagement to drive sales growth.
  • Independently managing deal size of INR 50 L ARR in the past
  • Coordinating with the Pre-sales team on getting Demos / POCs conducted.
  • Proposal preparation, conducting commercial negotiations leading to closure and contracting.
  • Collecting payments from customers and managing customer relationships.
  • Strong communication skills with ability to sell and interact with CXO profiles of companies.


IDEAL CANDIDATE:

  • Overall 5-7 years of experience in outbound and direct sales preferably in the garment industry.
  • Minimum 4-5 years of experience in selling ERP solutions.
  • Solid business development & acquisition experience
  • Strong relationship and account management skills
  • Proficient in using CRM tools and data analysis to drive sales performance
  • Proactive and solutions-oriented with the ability to work independently
  • Excellent interpersonal skills and ability to communicate with stakeholders at all levels - internally as well as externally
  • Excellent communication, negotiation, and presentation skills
  • Strong business acumen and ability to understand customer needs
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