50+ Customer Relationship Management (CRM) Jobs in India

Job Description: Telecaller / Inside Sales

Company: Timble AI

Location: Delhi Nearest Metro [ Arjan Ghar ] (On-site)

Role Objective

Identify and qualify leads by introducing our AI solutions (Dhwani, Vishwaas) to B2B prospects and scheduling product demonstrations.

Key Responsibilities

• Outbound Outreach: Conduct high-volume cold calls to Fintech and BFSI sectors.
• Pitching: Communicate the value of Timble’s AI products and "Efficiency by Design" philosophy.
• Lead Conversion: Book and coordinate demos for the technical sales team.
• CRM Management: Maintain precise records of all interactions and follow-ups.

Requirements

• Communication: Fluent in English and Hindi with a confident, professional phone presence.
• Sales Drive: A "hustle" mindset focused on hitting daily targets.
• Quick Learner: Ability to grasp technical concepts (APIs, AI automation) quickly.
• Professionalism: Strict adherence to office decorum and corporate standards.

Why Timble?

• Direct exposure to the AI and SaaS industry.
• Fast-paced growth environment with performance-based incentives.

At Abhasa Rehab & Wellness, we believe every interaction creates an impact. We are looking for passionate and people-oriented professionals to join our growing team as a Client Relations Executive.

✨ If you are someone who can build trust, communicate with empathy, and create meaningful client experiences, this opportunity is for you.

🔹 Key Responsibilities:

✔ Handle client communication and relationship management

✔ Coordinate with internal departments for seamless support

✔ Ensure exceptional client experience and follow-up

✔ Maintain professionalism and confidentiality

✔ Support admissions and client engagement activities

About MyOperator

MyOperator is a Business AI Operator, a category leader that unifies WhatsApp, Calls, and AI-powered chat & voice bots into one intelligent business communication platform.

Unlike fragmented communication tools, MyOperator combines automation, intelligence, and workflow integration to help businesses run WhatsApp campaigns, manage calls, deploy AI chatbots, and track performance — all from a single no-code platform.

Trusted by 12,000+ brands including Amazon, Domino's, Apollo, and Razorpay, MyOperator enables faster responses, higher resolution rates, and scalable customer engagement — without fragmented tools or increased headcount.

Role Overview

As a Customer Support Representative, you will be the first point of contact for customers reaching out via IVR (inbound calls), chat, and email.

You will be responsible for resolving customer issues within defined SLAs, delivering a high-quality customer experience, and proactively identifying upsell or cross-sell opportunities.

This role is performance-driven, with clear KRAs and KPIs focused on resolution speed, ownership, customer satisfaction, and proactive support.

Key Responsibilities

1. Customer Issue Resolution & Productivity

• Handle inbound calls, chats, and email tickets professionally and efficiently.
• Ensure accurate ticket creation and categorisation in the CRM for every interaction.
• Resolve customer issues within defined SLAs (majority within 4 business hours).
• Maintain high First Contact Resolution (FCR) for IVR interactions.
• Maintain quick First Response Time (FRT) for chat and email tickets.
• Maintain high availability and responsiveness during assigned shifts.

2. Customer Experience & Satisfaction

• Deliver a positive, empathetic, and solution-oriented experience during every customer interaction.
• Maintain high Customer Satisfaction (CSAT) scores by setting the correct expectations.
• Ensure customers clearly understand the resolution before closing tickets.
• Provide complete and accurate support to ensure issues are fully resolved.

3. Ownership & Accountability

• Take end-to-end ownership of assigned tickets until closure.
• Avoid unnecessary escalations by resolving issues at the first touchpoint whenever possible.
• Proactively follow up on pending cases and ensure closure within the defined SLA.
• Escalate issues only when necessary, providing complete context and documentation.

4. Revenue Signals, Cross-Sell & Proactiveness

• Identify and share qualified upsell, cross-sell, or referral opportunities during customer interactions.
• Highlight relevant MyOperator products or features based on the customer’s needs.
• Share opportunities clearly with the Account Manager via CRM or defined processes.

5. Process Adherence & CRM Hygiene

• Follow defined support processes, workflows, and communication guidelines.
• Ensure accurate and timely CRM updates for all tickets and customer interactions.
• Participate in new process rollouts, tool adoption, and team initiatives.

Requirements ( Skills & Competencies )

Must-Have Skills

• Strong verbal and written communication skills in English (Hindi or regional languages are a plus).
• Strong customer-first mindset with problem-solving ability.
• Ability to multitask across calls, chats, and tickets simultaneously.
• Comfortable working with CRM tools and support dashboards.
• Willingness to work in shifts and weekends as per business requirements.

Good-to-Have Skills

• Prior experience in B2B SaaS, telecom, or customer support roles.
• Experience handling chat or omnichannel support environments.
• Basic understanding of CRM platforms or cloud communication tools.

Behavioural Expectations

• Ownership-driven: Takes responsibility and ensures problems are resolved completely.
• Process-oriented but customer-centric: Balances internal processes with customer satisfaction.
• Comfortable working with targets, SLAs, and performance scorecards.
• Open to feedback, coaching, and continuous improvement.

Strong team player who collaborates well with Team Leads and Account Managers.

About MyOperator

MyOperator is a Business AI Operator and a category leader that unifies WhatsApp, Calls, and AI-powered chat & voice bots into one intelligent business communication platform.

Unlike fragmented communication tools, MyOperator combines automation, intelligence, and workflow integration to help businesses run WhatsApp campaigns, manage calls, deploy AI chatbots, and track performance — all from a single no-code platform.

Trusted by 12,000+ brands including Amazon, Domino's, Apollo, and Razorpay, MyOperator enables faster responses, higher resolution rates, and scalable customer engagement.

Role Overview

We are looking for a target-oriented Customer Success Executive / Account Manager to manage and grow a portfolio of small and mid-sized business clients.

The primary responsibility of this role is to drive revenue from existing accounts through renewals, cross-sell, and up-sell opportunities, while ensuring high customer satisfaction and minimizing churn.

The candidate will take complete ownership of assigned accounts, act as a trusted advisor to clients, and collaborate closely with internal teams to resolve issues effectively.

Key Responsibilities

Account Management

• Manage and maintain relationships with assigned customer accounts
• Take complete ownership of revenue growth from existing clients
• Ensure timely contract renewals and account retention

Revenue Growth

• Identify opportunities for cross-sell and up-sell
• Drive account expansion and revenue growth from existing customers
• Meet monthly and quarterly revenue targets

Customer Success

• Ensure customers are effectively using the product and receiving value
• Act as the primary point of contact for account-related queries
• Resolve customer issues by coordinating with internal teams

Retention & Risk Management

• Identify potential churn risks and take proactive measures
• Maintain long-term relationships with customers

CRM & Data Management

• Maintain accurate records of all customer interactions in CRM
• Ensure proper account updates and data accuracy

Customer Satisfaction

• Maintain high CSAT scores
• Encourage positive customer feedback and reviews

Requirements

• Graduate in any discipline
• 1–2 years of experience in Customer Success / Account Management / Sales roles
• Excellent communication and interpersonal skills
• Customer-first mindset with strong problem-solving ability
• Proficiency in MS Excel and CRM tools
• Strong sense of responsibility and ownership
• Self-driven, proactive, and target-oriented attitude
• Ability to work collaboratively with cross-functional teams

Benefits

• 5 days working with alternate Saturdays
• Competitive fixed salary with performance-based incentives
• Incentives linked to renewals, expansions, and revenue growth
• Clear career growth path in Customer Success and Account Management
• Opportunity to work in a high-growth SaaS environment
• Recognition and rewards for top performers
• Health and wellness benefits as per company policy
• Paid leaves and holidays as per company policy

Client Success Engineer – Refined Job Description

Job Title: Client Success Engineer

Key Responsibilities

Customer Project Management

• Ensure all required order information is received and projects can be delivered within the committed timeline.
• Complete the Discovery Phase by gathering and validating customer requirements.
• Coordinate with customers and internal teams to ensure timely project completion.
• Create project plans and provide regular progress reports to customers.

Customer Service

• Handle customer calls whenever required and resolve escalated support cases.
• Support and resolve issues escalated by the First Level Support team.
• Ensure solutions are provided within the agreed turnaround time.
• Maintain accurate records of all customer interactions and case activities.
• Ensure services provided are properly billed and paid for.
• Document issues and resolutions through Knowledge Base Articles for future reference.
• Create and modify Crystal Reports as per customer requirements.

Training & Customer Enablement

• Plan, package, and deliver customer training sessions remotely or onsite.
• Help customers become familiar with the Windowmaker software through demos, trials, and guided sessions.
• Prepare presentations, training materials, and videos for advanced or complex features.
• Provide training and guidance to the First Level Support team.

Management Reporting

• Prepare and submit daily and weekly reports to management regarding project and support activities.

Data Projects

• Analyze customer requirements and prepare project specifications.
• Perform data setup and configuration based on approved specifications.
• Conduct code/release testing and quality assurance activities.
• Ensure compliance with company standards and processes.

Qualifications & Experience

• Engineering Graduate with basic computer knowledge, preferably in software or IT-related fields.
• 1 to 8 years of experience in Customer Support, Client Success, or Technical Support roles.
• Freshers with excellent communication skills are also encouraged to apply.
• Good analytical, problem-solving, and coordination skills.
• Strong verbal and written communication skills. 

Job Title: Chat Support Executive (Non-Voice Process)

Location: Ahmedabad

Role Overview:

We are looking for enthusiastic and customer-focused individuals for the role of Chat Support Executive. In this position, you will assist customers through non-voice channels such as chat, email, and social media, ensuring quick, accurate, and empathetic resolutions. Your ability to communicate effectively in writing will play a key role in delivering an exceptional customer experience.

You will work closely with the Team Lead and contribute to enhancing customer satisfaction and overall team performance.

Key Responsibilities:

• Handle customer queries via chat, email, and other non-voice platforms.
• Provide prompt and effective resolutions using written communication.
• Maintain professionalism and empathy in all customer interactions.
• Ensure high levels of customer satisfaction and service quality.

Eligibility Criteria:

• Freshers and experienced candidates are welcome.
• Strong written communication skills in English (grammar & spelling).
• Qualification: 10+3 Diploma / HSC / Any Graduate.
• Basic computer knowledge is required.
• Willingness to work in a 24/7 shift environment.

What We Offer:

• Supportive and growth-oriented work environment.
• Continuous learning and career advancement opportunities.
• Competitive salary with performance-based incentives.
• Exposure to a diverse and inclusive workplace culture.

Additional Benefits:

• 5 Days Working.
• Night Shift Allowance.
• PF, Insurance & Gratuity Benefits.

Marketing Manager / Sr. Marketing Manager

Role Overview

We are looking for a highly driven, revenue-focused Marketing Manager / Senior Marketing Manager to lead demand generation and pipeline growth for a fast-scaling B2B SaaS company.

This is not a traditional brand marketing role, but a revenue ownership role. The ideal candidate will be comfortable owning pipeline targets, working closely with Sales, and directly contributing to revenue outcomes.

You will be expected to build, execute, and optimize multi-channel demand generation programs, while also leading and managing demand generation engines and a team of marketers and SDRs to drive consistent pipeline growth.

This role requires someone who is equally strategic and hands-on-  from crafting messaging and writing outbound sequences to driving GTM strategy and leading high-impact campaigns.

Key Responsibilities

1. Revenue & Pipeline Ownership

• Own and deliver on quarterly pipeline revenue targets aligned with organisation goals
• Take full accountability for marketing-sourced and influenced pipeline
• Work closely with Sales leadership to ensure pipeline quality, conversion, and revenue alignment
• Continuously optimize funnel performance across lead → meeting → SQL → revenue stages

2. Demand Generation (Core Ownership)

• Build and scale a predictable demand generation engine across outbound, inbound, and lifecycle channels
• Design and execute integrated marketing campaigns aligned with ICP segments and business priorities
• Own channel mix including email, outbound, ABM, lifecycle, partnerships, and events
• Drive experimentation and iteration to improve conversion rates and cost efficiency

3. SDR Team Management & Alignment

• Directly manage and mentor SDRs / outbound team members
• Own top-of-funnel performance (meetings, responses, pipeline)
• Collaborate closely with SDRs on messaging, targeting, and campaign execution
• Ensure strong alignment between Marketing and SDR teams on goals, reporting, and accountability

4. Account-Based Marketing (ABM)

• Design and execute ABM programs for high-value target accounts
• Partner with Sales to define account lists and engagement strategies
• Build personalized, multi-touch campaigns across email, LinkedIn, and outbound channels
• Track account progression and pipeline impact

5. Lifecycle Marketing

• Own lifecycle journeys across lead nurturing, activation, and re-engagement
• Build automated workflows to move leads across funnel stages
• Optimize touchpoints to improve conversion and pipeline velocity

6. Outbound & Campaign Execution (Hands-On)

• Personally contribute to campaign execution including email writing, sequence design, and outreach strategy
• Be hands-on with cold outreach (email + calling) where required
• Continuously test messaging frameworks, hooks, and value propositions
• Drive performance improvements in open rates, reply rates, and meeting conversions

7. Product Marketing & GTM

• Own positioning, messaging, and value proposition for key products and use cases
• Lead GTM initiatives in collaboration with Product and Sales teams
• Translate product capabilities into compelling narratives for target audiences
• Enable Sales with messaging, collateral, and campaign support

8. Channel & Audience Development

• Leverage platforms like LinkedIn, Reddit, and industry communities for opportunity discovery and engagement
• Own list building, segmentation, and enrichment strategies
• Identify new acquisition channels and test scalable growth opportunities

9. Reporting & Performance Tracking

• Track and report on pipeline contribution, campaign performance, and ROI
• Maintain clear visibility into weekly progress, learnings, and next steps
• Build dashboards to monitor funnel metrics and channel performance

Key Metrics of Success

• Pipeline generated (aligned with $400K–$500K MRR targets per quarter)
• Marketing-sourced and influenced revenue
• Number of qualified meetings / SQLs generated
• Conversion rates across funnel stages
• Campaign ROI and channel efficiency
• SDR team performance and output

Required Skills & Experience

• 7–10+ years of experience in B2B SaaS / AdTech / MarTech marketing
• Proven track record of owning pipeline and revenue targets
• Strong experience in demand generation, ABM, lifecycle marketing, and outbound
• Experience managing SDRs or outbound teams directly
• Hands-on expertise in email marketing, cold outreach, and campaign execution
• Strong copywriting and messaging skills (especially for outbound and GTM campaigns)
• Solid product marketing experience including positioning and messaging
• Experience running integrated, multi-channel campaigns
• Strong analytical mindset with ability to optimize based on data

Preferred Qualifications

• Experience in growth-stage startups ($10M+ ARR)
• Previous experience in AdTech would be a plus
• Prior experience in revenue-linked marketing roles
• Exposure to global markets (US/EU/APAC)
• Experience working in high-accountability, fast-paced environments

Why This Role Matters

This role is central to building a predictable, scalable revenue engine for the company. You will directly influence pipeline, revenue growth, and GTM success, while shaping how marketing contributes to business outcomes.

Compensation

• Competitive salary aligned with B2B SaaS benchmarks
• Strong performance-linked incentives tied to pipeline and revenue outcomes

Marketing Specialist (Demand Generation + SDR)

Role Overview

We are looking for a highly driven Marketing Specialist who will operate at the intersection of demand generation and outbound sales development. This is a hands-on, execution-heavy role designed for someone who is comfortable owning both marketing and SDR responsibilities.

You will work closely with the Marketing Manager to support pipeline generation efforts, execute campaigns, and directly contribute to top-of-funnel growth.

This role is ideal for someone who enjoys writing, outreach, experimentation, and direct impact on revenue, and is looking to grow into a full-stack B2B marketer.

Key Responsibilities

1. Outbound & SDR Execution

• Execute outbound campaigns across email, LinkedIn, and cold calling
• Build and manage target account lists and prospecting workflows
• Book qualified meetings for the sales team
• Continuously optimize messaging, sequences, and targeting
• Track and improve response rates, meeting conversions, and pipeline contribution

2. Campaign Execution (Demand Generation)

• Support execution of integrated marketing campaigns across outbound, inbound, and lifecycle channels
• Assist in running 1:1 and 1:few campaigns for target segments
• Work closely with the Marketing Manager on campaign planning and execution

3. Content & Copywriting

• Write cold emails, LinkedIn messages, and outreach sequences
• Develop campaign messaging and value propositions
• Support content creation for landing pages, ads, and marketing assets
• Continuously test and improve copy based on performance

4. Webinar & Podcast Execution

• Assist in planning and executing webinars and podcast initiatives
• Coordinate with internal teams and external speakers
• Drive pre-event outreach and post-event follow-ups
• Repurpose content into campaigns and outbound messaging

5. Lead Management & Lifecycle Support

• Support lead nurturing and follow-up workflows
• Ensure timely engagement with inbound and outbound leads
• Maintain hygiene of CRM and outreach tools

6. Channel & Audience Research

• Identify potential prospects using LinkedIn, communities, and databases
• Build and segment lists based on ICP criteria
• Explore new channels and opportunities for pipeline generation

7. Reporting & Optimization

• Track key metrics such as emails sent, responses, meetings booked, and conversions
• Share regular updates on campaign performance and learnings
• Continuously improve based on data and feedback

Key Metrics of Success

• Number of qualified meetings booked
• Response and conversion rates across outbound campaigns
• Contribution to pipeline generation
• Campaign execution velocity and quality

Required Skills & Experience

• 2–5 years of experience in B2B SaaS / AdTech / MarTech / Inside Sales / SDR roles
• Hands-on experience with cold email, LinkedIn outreach, and/or calling
• Strong copywriting and communication skills
• Ability to execute campaigns independently with minimal supervision
• High ownership and willingness to experiment

Preferred Qualifications

• Experience in AdTech / publisher ecosystem
• Exposure to webinars, podcasts, or event marketing
• Familiarity with tools like CRM, email automation, and prospecting tools
• Prior experience in outbound or SDR roles

Soft Skills

• Strong execution mindset (bias for action)
• Attention to detail and consistency
• Curiosity and willingness to learn
• Ability to work in a fast-paced startup environment

Why This Role Matters

This role is critical to building a consistent bottom-of-funnel engine by combining marketing execution with outbound sales development. You will directly contribute to pipeline growth and gain exposure to full-funnel marketing.

Compensation

• Competitive salary aligned with early to mid-level SaaS roles
• Performance incentives linked to meetings and pipeline contribution

Location & Flexibility

• Hybrid
• Willingness to work closely with global teams and adapt to campaign timelines

Associate Retention Manager

Location: Bangalore (HSR Office)

Department: Retention

About AppsForBharat

About AppsForBharat (Sri Mandir App)

AppsForBharat is building beautifully crafted, AI-first consumer experiences that help millions of Indians connect with spirituality and culture. We’re backed by Peak XV Partners, Elevation, Fundamentum, and other top-tier investors, and are one of India’s fastest-growing Series C consumer-tech companies.

Our flagship product, Sri Mandir, is the world’s largest platform for Hindu devotees, powering rituals, teachings, personalized recommendations, and a thriving devotional community.

India’s $44B devotion economy is still largely offline, and we’re bringing structure, accessibility, and meaning to this massive market, where design plays a central role in shaping user behavior at scale.

Role Overview

We are looking for an Associate Retention Manager to help drive app retention, DAU growth, and long-term user engagement. This is a hands-on, execution-focused role working closely with Product, Data, and CRM teams to analyze user behavior, support feature-led retention initiatives, and improve key engagement metrics.

The role is ideal for someone early in their retention/growth career who has worked in a B2C / D2C app environment and wants to deepen their impact on product-led retention.

Key Responsibilities

App Retention & DAU

• Track and analyze DAU, MAU, stickiness (DAU/MAU) and retention cohorts
• Monitor trends and proactively flag drops or spikes in DAU
• Identify which features, cohorts, or journeys are driving sustained engagement

Product & Feature-Led Retention

• Work closely with Product Managers on features impacting retention (e.g., login, onboarding, reminders, personalization)
• Support experimentation on features aimed at long-term habit formation
• Measure post-launch feature impact on retention metrics

Data Analysis & Insights

• Analyze user behavior across paid vs organic cohorts
• Use dashboards, funnels, and cohort analysis to answer “why” behind metric movement
• Convert data insights into clear recommendations

CRM & Channel Support

• Execute and optimize CRM journeys across push, WhatsApp, email, and in-app
• Support revenue and engagement use cases via CRM tools
• Collaborate with senior team members on lifecycle experiments

Ideal Candidate Profile

Must-Have

• 4–7 years of experience in B2C / D2C product companies
• Exposure to app retention, growth, CRM, or product analytics
• Hands-on experience working with DAU, MAU, retention metrics
• Comfortable with data analysis using Excel, dashboards, or basic SQL
• Has worked on or supported at least one product or feature impacting retention

Good to Have

• Experience with tools like Clevertap, MoEngage
• Worked on onboarding, login, reminders, subscriptions, or engagement features
• Prior collaboration with Product or Growth teams

Why This Role Matters

• Direct ownership of core app engagement metrics
• Exposure to product-led retention strategy
• Opportunity to work on habit-forming products at scale
• Clear growth path into Retention Manager / Senior Retention roles

Apply Now

Join us to reimagine how Bharat connects with faith, culture, and meaning through the power of design and technology.

One Team. One Goal. Assisting millions on their digital devotional journeys. 

Job Overview

As an SDR at Awign, you will play a key role in driving new business across the Indian market. You will work closely with the Sales teams to identify the right accounts, generate interest, and convert early signals into qualified sales opportunities.

You will engage with decision-makers across multiple industries where Awign enables large-scale workforce deployment, last-mile execution, and on-ground operations. This role is ideal for someone who enjoys outbound sales, cold calling, and building pipelines from scratch.

Key Responsibilities

1. Be the first point of contact for prospective customers across India
2. Research and build target account lists across multiple Indian industries
3. Identify decision-makers and influencers and map buying committees
4. Run outbound campaigns using email, LinkedIn, and cold calling
5. Make high-volume, high-quality cold calls to start sales conversations
6. Qualify inbound and outbound leads through structured discovery calls
7. Book meetings and hand off qualified opportunities to Regional Sales Managers with clear context
8. Clearly communicate Awign's value proposition based on industry-specific use cases
9. Track outreach performance and improve scripts, sequences, and call pitches
10. Maintain clean CRM records and accurate pipeline data in Zoho CRM
11. Work closely with Marketing and Sales to run account-based and vertical-focused campaigns

Expected Outcomes

1. Consistent generation of qualified meetings and sales opportunities
2. Strong understanding of Indian buyer behavior and sales cycles
3. High-quality opportunity handoffs with clear qualification notes
4. Continuous improvement in conversion rates channels

Ideal Candidate Profile

1. 3+ years of experience in SDR, Inside Sales, Tele-sales, or Business Development roles
2. Hands-on experience selling into the Indian B2B market
3. Strong comfort with cold calling and outbound prospecting
4. Prior experience in B2B SaaS, staffing, workforce management, or services-led sales is a plus
5. Ability to handle objections and maintain high energy across daily outreach

Sales Executive – B2B (Experienced)

About Us

At Unoiatech, we operate at the intersection of Telecom, Healthcare, and Media/Billboard industries, delivering innovative solutions to a diverse and growing client base. We believe in empowering talent, encouraging ownership, and building future leaders in sales.

Your Role

We’re looking for driven and result-oriented Sales Executives who are passionate about B2B sales and ready to take ownership of the entire sales journey — from prospecting to closing deals.

This is more than just a sales role — it’s an opportunity to shape business growth, build strong client partnerships, and grow into a leadership position.

What You’ll Be Doing

• Own and manage the complete B2B sales cycle from lead generation to deal closure
• Identify and tap into new business opportunities across industries
• Deliver impactful sales pitches, presentations, and proposals
• Build strong, long-term relationships with clients
• Consistently achieve and exceed sales targets
• Guide and mentor interns or junior team members

What We’re Looking For

• Proven experience in B2B Sales / Business Development
• Strong negotiation and closing skills
• Ability to manage multiple clients and accounts efficiently
• Experience in Telecom, Healthcare, or IT Services sales (preferred)
• Self-driven, target-oriented, and confident communicator

Why Join Us? (Beyond Salary)

✨ Work across multiple high-growth industries

📈 Fast-track your career with clear growth opportunities

🤝 Be part of a supportive, collaborative team culture

🎯 Get real ownership and freedom to make an impact

🧠 Continuous learning and skill development environment

Who Should Apply?

If you’re someone who enjoys closing deals, building relationships, and growing in a fast-paced sales environment, this role is built for you.

Sales Consultant

Role Overview We are seeking a results-driven Sales Consultant to drive business growth. You will identify market opportunities, build lasting client relationships, and deliver solutions aligned with our strategic vision.

Key Responsibilities

• Lead Generation: Proactively find and qualify new business leads via research and networking.
• Client Consultation: Conduct discovery sessions to present tailored, high-impact solutions.
• Pipeline Management: Oversee the full sales lifecycle to ensure consistent revenue growth.
• Brand Ambassadorship: Represent the company at events to enhance brand visibility.
• Collaboration: Partner with marketing and product teams to refine sales strategies.

Qualifications

• Proven experience in sales, account management, or revenue-generating roles.
• Exceptional negotiation and communication skills.
• A proactive, adaptive, and learning-oriented mindset.
• Experience in tech or sustainability sectors is a plus.

About the company: Wall Street Oasis is one of the largest online communities for finance careers. WSO Academy is our paid mentorship program for candidates targeting careers in investment banking, private equity, hedge funds, consulting, and related fields. Profitable, founder-led, fully remote. Small senior team with engineers in Ukraine, ops and media staff across time zones, growing international presence.

Role overview: Owning product delivery across two functions — roughly half dev team coordination and roadmap execution, half internal automation and new product work with the US team. This is a high-ownership role reporting directly to the founder.

Responsibilities:

• Own product roadmap across WSO platform (Drupal) and WSO Academy (student dashboard, mentor tools, AI-powered features)
• Run sprint planning, write clear specs and tickets, unblock engineers
• Translate business priorities into buildable backlog
• Scope and ship internal automations (ops workflows, CRM, reporting)
• Drive AI product initiatives — we're building an AI mock interview platform across 8 industry tracks
• Document processes and reduce institutional knowledge risk
• Act as the connective tissue between the dev team and the rest of the company

Requirements:

• Proven track record of shipping product with engineering teams
• Technical literacy — system architecture, APIs, databases, ability to read specs and sanity-check implementation
• Strong written communication (most work is async)
• Comfort with ambiguity and creating structure
• Experience with distributed, multi-time-zone teams

Bonus:

• EdTech, career services, or training background
• Drupal or CMS experience
• B2C subscription / community product experience
• Hands-on AI/LLM product scoping experience
• Technical background (CS, bootcamp, or self-taught with real projects)

Compensation: Competitive, depending on experience

To apply: Short note on why this interests you + CV/LinkedIn + one example of product you shipped and what you'd do differently.

Job Type: Full-time (Work from Office)

Experience: Fresher to 3 years

🔹 Job Responsibilities

● Generate leads through cold calling, networking, and online platforms ● Identify and connect with potential clients and decision-makers

● Pitch company services and build strong client relationships

● Manage sales pipeline and follow up with prospects

● Achieve lead generation and sales targets

● Maintain regular outbound activity (calls, emails, LinkedIn outreach)

● Coordinate with internal teams for smooth client onboarding

● Contribute to business growth by exploring new opportunities

🔹 Required Skills

● Strong communication and interpersonal skills

● Basic understanding of sales and business development

● Confidence in cold calling and client interaction

● Self-motivated and target-oriented mindset

● Ability to work in a fast-paced environment

🔹 Preferred Skills

● Knowledge of B2B / IT services sales

● Familiarity with CRM tools and sales pipeline management

● Experience in lead generation or outbound sales (for experienced candidates)

🔹 Eligibility

● BBA / MBA / BE / B.Tech (Freshers can apply)

● Freshers and experienced candidates (up to 3 years) can apply

🔹Interview Process:– HR Round and Final Round

About the job

CRM Manager

Location: Bangalore (Office – HSR Layout)

Department: Retention / Growth

About AppsForBharat

AppsForBharat is one of India’s fastest-growing devotional tech startups, building digital-first products that help millions of users practice their faith seamlessly in everyday life. Backed by leading investors like Peak XV, Elevation, and Mirae, we operate at the intersection of technology, culture, and habit formation serving a $44B devotion market.

Our mission is to build meaningful, habit-forming products that deeply resonate with Bharat users across Tier 2/3+ cities.

About the Role

We are looking for a data-driven and strategic CRM Manager to lead the end-to-end customer lifecycle strategy across key verticals such as Puja, Chadhawa, and Astro.

This role sits at the intersection of CRM, Product, and Data, and is responsible for driving user activation, engagement, retention, and repeat usage through scalable lifecycle initiatives. You will combine strategic thinking with hands-on execution while building systems that scale month-on-month.

What We’re Looking For

• 5–9 years of experience in CRM, lifecycle, or retention marketing (consumer apps preferred)
• Strong understanding of Indian users, especially Tier 2/3+ audiences
• Hands-on experience with CRM tools such as WebEngage, MoEngage, Clevertap, or Braze
• Strong analytical mindset, comfortable with cohorts, funnels, A/B testing, and performance metrics
• Ability to craft emotionally resonant communication that drives action
• Experience managing or mentoring a small team
• Bias for action and comfort working in high-ownership, fast-paced environments

What You’ll Do

• Design and execute end-to-end CRM journeys from onboarding to reactivation
• Drive activation, engagement, retention, and repeat usage across Push, SMS, WhatsApp, and Email
• Align CRM campaigns with product features, user behavior, and festival/astrology calendars
• Analyze user cohorts and channel performance to optimize lifecycle programs
• Build dashboards, automate reporting, and create scalable experimentation frameworks
• Mentor and manage CRM executives or specialists

Do your most meaningful work alongside us. Be a part of something big

What's the opportunity?

We are looking for a Lead Application Support professional with excellent communication skills to join Sriggle, a company that develops SaaS-based software solutions for the travel industry.

Requirements

What will I be doing?

• Maintain customer relationships and satisfaction by providing exceptional service and ensuring we deliver value through our services.
• Serve as primary escalation contact for high priority support cases, including overall triage management.
• Ensure the adherence to SLAs, and Key Metrics according to Organization expectations and objectives.
• Coordinate with internal teams as needed to meet customer needs and requirements, while managing customer expectations.
• Hire and train support team to provide effective customer communications.
• Be proud of what you work on, obsess about the quality of the work you produce.

What skills do I need?

• 7+ years of experience in supporting web based enterprise applications.
• A technology centric background.
• Previous advanced support experience with data driven, web based applications.
• Proficient in database systems SQL and operating systems like windows workstation, Server OS. Knowledge on APIs and Integration would be plus.
• Strong logical, analytical and problem solving skills.
• Excellent communication skills in English.
• Can work in a fast paced, ever changing, startup environment.

Desired Experience

• Created and maintained comprehensive documentation, including detailed troubleshooting guides, operational runbooks and knowledge base articles.
• Conduct in-depth root cause analysis for recurring incidents, translating technical findings into actionable solutions
• Working experience of supporting applications in the SaaS/Travel domain

About the Company:

At PIPRA Solutions, we are driven by innovation, excellence, and customer success. As a technology-first company, we specialize in Artificial Intelligence (AI), Blockchain, Internet of Things (IoT), Cloud, and custom software development, transforming complex challenges into seamless, intelligent solutions.

Job Summary:

We are seeking a motivated and dynamic Sales Development Representative (SDR) to join our growing sales team. The SDR will be responsible for generating and qualifying new leads, building strong relationships with potential clients, and driving pipeline growth for the sales team.  The SDR is supposed to find and screen potential customers who could benefit from our products and services. This role is critical in identifying high-quality opportunities and setting up the sales team for success. As the first line of communication with a prospect, the ideal SDR has a strong understanding of the sales process and excels at researching leads, starting new relationships, and setting up sales closure for success

Key Responsibilities:

• Lead Generation & Prospecting:
• Identify and research potential clients through various channels, including LinkedIn, email, and outbound calling.
• Qualify leads by understanding their business needs and challenges.
• Generate leads through cold calls and build relationships by nurturing warm prospects and finding potential new sales opportunities
• Manage inbound leads and engage in meaningful conversations to understand their requirements.
• Anticipate needs by studying services and conducting market research to identify new leads
• Attend product training conferences and develop an understanding of our communication infrastructure.
• Monitor and attend face to face and online meetings with prospects while handling the introductions and follow-up with the sales representatives
• Pipeline Management:
• Maintain an organized pipeline of prospects in the CRM system (e.g., Salesforce, HubSpot, etc.).
• Schedule discovery meetings or demos for the Account Executives (AEs) and follow up accordingly.
• Relationship Building:
• Develop and nurture relationships with prospects, ensuring continuous engagement through personalized communication.
• Build trust and rapport with key decision-makers and stakeholders.
• Collaboration:
• Work closely with the marketing team to follow up on inbound leads and align messaging.
• Maintain a self-starter attitude while creating outreach strategies for new lead generation methods.
• Collaborate with Account Executives to develop and execute effective outreach strategies.
• Performance Metrics:
• Meet or exceed monthly and quarterly targets for lead generation, qualified opportunities, and meetings booked.
• Track and report on key performance metrics to the Sales Head. Report to sales Head with weekly, monthly, and quarterly results

Qualifications:

• Education: Bachelor’s /Master's degree in Business, Marketing,Sales, or related field
• Experience:
• 2+ years of experience in a sales, business development, or customer-facing role (preferred).
• Experience in SaaS, AI, Blockchain, or technology-based solutions is a plus.

Soft Skills:

• Strong communication skills (both written and verbal).
• Excellent interpersonal and relationship-building abilities.
• Self-motivated, goal-oriented, and highly organized.
• Ability to handle objections and rejection in a positive manner.
• Familiarity with CRM tools and sales engagement platforms (e.g., Outreach, Salesloft).

Why Join Us?

• Competitive salary and commission structure.
• Opportunities for professional growth and advancement.
• Collaborative and innovative work environment.

     Ongoing training and development to help you excel in your career.

Required Skills: ·

 Minimum 10+ years of experience in commercial and technical sales of BMS products and

solutions/ Strong knowledge of Building Automation and HVAC controls

 Hands on experience on BMS design/field Sales and business development

 Have good experience in Channel development and Management.

 Education – Full time BE/B.Tech in Instrumentation, Electronics and Electrical Engineering with

MBA in marketing is an added advantage.

 Excellent communication, presentation, negotiation, and interpersonal skills.

 Strong ability to lead, mentor, and inspire a team.

 Proficient in data analysis, sales forecasting, and CRM software.

 Willingness to travel across India

 Shall uphold organizational ethics and values.

Job Title: Customer Success Associate (Healthcare Process)

Location: Bhopal (Onsite)

Eligibility:

• Undergraduate with 6 months calling experience OR
• Graduate (Fresher/Experienced).
• Good communication & basic computer skills.

Key Responsibilities:

• Handle inbound/outbound customer calls professionally.
• Assist with healthcare-related queries and support services.
• Resolve customer issues efficiently and ensure satisfaction.
• Maintain and update customer data in the system.
• Coordinate with internal teams for quick resolution.
• Meet performance targets and follow process guidelines.

Skills Required:

• Strong communication skills.
• Customer-focused approach.
• Problem-solving ability.
• Ability to work in a fast-paced environment.

Start your career in the growing Healthcare Customer Support domain with a stable and rewarding opportunity.

Job Description – Business Development Executive (BDE) – Sales

Location: Delhi NCR (Travel Required) Experience: 2–4 Years

Qualification: MBA preferred

Role & Responsibilities:

• Drive sales and business development activities across Delhi NCR.

• Generate leads, manage client acquisition, and convert opportunities into business.

• Take complete accountability for end-to-end sales cycle, including lead generation, follow-ups, closures, and payment recovery.

• Build and maintain strong client relationships.

• Achieve sales targets and contribute to business growth.

• Travel within Delhi NCR for client meetings and business development activities. Requirements:

• 2–4 years of experience in sales/business development.

• Strong communication and negotiation skills.

• Willingness to travel extensively across Delhi NCR.

• Should take ownership and responsibility for sales targets and collections/recovery.

• MBA preferred.

• Self-driven, proactive, and result-oriented candidate.

The Social Lions is a fast-growing marketing agency driven by creative ideas, impactful campaigns, and bold strategies. We work closely with brands across industries globally to deliver real, measurable results. We’re looking for a smart, ambitious Business Development Executive (1–2 years experience) to help us scale our client base and grow our footprint.

Salary: 25000 p.m

What You'll Do:

• Identify and develop new business opportunities in the digital marketing sphere.
• Cultivate strong relationships with prospective clients through networking and outreach.
• Understand client needs and collaborate with our creative team to propose tailored solutions.
• Manage the end-to-end sales process from lead generation to closing deals.
• Prepare and present persuasive pitches and presentations to potential clients.
• Stay up-to-date with industry trends and the competitive landscape to inform strategic planning.
• Responsible for bringing in new business to the agency.

What We’re Looking For:

• Minimum of 1-2 years of experience in business development, preferably in a digital marketing or related agency.
• Proven track record of achieving sales targets and driving business growth.
• Strong networking skills with an ability to engage and negotiate with stakeholders.
• Excellent communication, presentation, and interpersonal skills.
• A strategic thinker with a knack for identifying opportunities and solving problems.
• Bachelor’s degree in Business, Marketing, or a related field.

Why Join The Social Lions?

• Be part of a vibrant and innovative team in the heart of Mumbai.
• Enjoy the flexibility of a hybrid work model.
• Engage with diverse projects across various exciting industries.
• Competitive compensation with a fixed and variable pay structure, based on performance.

Location: Bangalore

Experience: 5–10 years

Type: Full-time | On-site

Start: Immediate

Why this role exists

Most sales teams optimize for activity.

We optimize for outcomes and revenue density.

We are not selling a tool.

We are selling a new way enterprises operate with AI.

This role exists to:

• Win high-value enterprise accounts
• Convert POCs into long-term revenue
• Build accounts that scale from ₹2 Cr → ₹8 Cr ARR

What you’ll do

You will not just manage deals.

You will own revenue creation end-to-end.

1. Close net-new enterprise revenue

• Generate ₹30–50L MRR in net-new bookings by Series A close
• Focus on high-value accounts, not volume deals
• Drive deals from:
• First conversation → signed contract

2. Win Tier-1 insurance accounts

• Target and close at least one of:
• SBI Life Insurance, HDFC Life, ICICI Prudential Life Insurance
• or leading general insurers like
• New India Assurance, Bajaj Allianz General Insurance
• Build relationships with:
• CXOs
• Business heads
• Transformation leaders

3. Run high-conviction POC-driven sales

• Focus on winning strong POCs, not just pilots
• Ensure POCs:
• Are tightly scoped
• Deliver measurable outcomes
• Lead directly to expansion
• Drive clarity on:
• ROI
• Success criteria
• Conversion to long-term contracts

4. Build and expand enterprise accounts

• Create a roadmap to scale accounts from:
• 0 -> ₹2 Cr → ₹8 Cr ARR
• Identify:
• New use cases
• Cross-functional expansion opportunities
• Own:
• Renewals
• Upsell
• Expansion strategy

5. Open new verticals

• Identify and penetrate new industry segments
• Build initial proof points and reference customers
• Work with product and GTM teams to:
• Shape positioning
• Refine messaging

6. Own the full deal cycle

• Drive:
• Discovery
• Solution alignment
• Commercial negotiation
• Closure
• Work closely with:
• Solutions Engineering
• Product
• Leadership

What success looks like

• ₹30–50L MRR closed in new business
• At least one Tier-1 insurer closed
• POCs consistently convert into long-term deals
• Accounts scale into multi-crore ARR relationships
• New verticals show early traction

Who you are

• You have 5–10 years of enterprise sales experience
• You have closed:
• High-value, complex deals
• You are comfortable selling to:
• CXOs
• Senior stakeholders
• You think in:
• Revenue
• Deal strategy
• Long-term account value

What will make you stand out

• Experience selling into:
• BFSI / Insurance
• Track record of:
• Closing large enterprise deals
• Expanding accounts post-sale
• Strong ability to:
• Handle objections
• Navigate complex buying cycles
• Ability to work in:
• High-ambiguity, high-ownership environments

Compensation

₹2,00,000/month (fixed)

(Performance-driven upside aligned with revenue impact)

Why join

• You will work on high-value enterprise deals
• Your work directly impacts:
• Revenue
• Market positioning
• Category creation
• You will build relationships that define long-term growth

What this role is not

• Not a pipeline manager
• Not focused on low-value deals
• Not dependent on heavy support to close

What this role is

• A revenue owner
• A strategic deal closer
• A builder of enterprise relationships

One question to self-evaluate

Can you win a Tier-1 enterprise account, prove value through a POC, and scale it into a multi-crore relationship?

Location: Bangalore

Experience: 2-5 years

Type: Full-time | On-site

Start: Immediate

Why this role exists

Enterprise deals are not won by decks.

They are won when a customer sees their exact problem solved in front of them.

Today, that burden sits too heavily on leadership.

This role exists to build a repeatable, high-conversion demo and solutioning engine — one that can independently convert top-tier enterprise conversations into signed POCs.

What you’ll do

You will not “support sales.”

You will own the technical win.

1. Convert enterprise demos into signed POCs

• Own pre-sales for Tier-1 accounts including:
• SBI Life Insurance, HDFC Life, ICICI Prudential Life Insurance
• New India Assurance, HDFC ERGO General Insurance, Bajaj Allianz General Insurance
• Convert 5+ Tier-1 demos into signed POCs within 6 months
• Drive technical confidence to unblock decision-making

2. Run high-conviction demo motions

• Lead structured, high-stakes demos where:
• Use case clarity is sharp (not generic AI talk)
• Solution mapping is precise
• Customer objections are addressed in real-time
• Move from “interesting conversation” → “clear next step”

3. Own solution architecture in pre-sales

• Translate business problems into:
• Clear solution architecture
• Deployment feasibility
• Integration approach
• Work across systems like:
• CRM (e.g. Salesforce)
• Telephony (e.g. Exotel)
• Policy/admin systems

4. Eliminate founder dependency in pre-sales

• Take ownership of technical conversations currently handled by leadership
• Become the default authority in:
• Solutioning
• Technical validation
• Pre-POC architecture

5. Build a repeatable demo + proposal system

• Standardize:
• Demo flows by use case (persistency, renewals, claims, sales)
• Proposal structures
• Technical discovery frameworks
• Ensure conversion improves with every iteration

What success looks like

• 5+ Tier-1 POCs closed within 6 months
• Demo → POC conversion becomes predictable
• CTO is no longer required in most pre-sales calls
• Customers leave demos with clarity, not curiosity

Who you are

• You have 2-5 years of experience in solutions engineering / pre-sales
• You have worked on enterprise deals with complex stakeholders
• You can translate business problems into technical solutions quickly
• You are comfortable being the most accountable person in the room
• You don’t rely on slides — you rely on clarity and conviction

What will make you stand out

• Experience selling into BFSI / insurance enterprises
• Strong understanding of:
• Customer workflows (sales, servicing, renewals)
• Enterprise integrations
• Have personally contributed to closing large deals
• Can handle CXO-level conversations without escalation

(Aligned with ownership and impact expectations)

Why join

• You will work on high-stakes enterprise deals from Day 1
• Your work directly impacts revenue and category creation
• You will help define the pre-sales engine of an AI company

What this role is not

• Not a demo operator
• Not a slide presenter
• Not dependent on leadership to close deals

What this role is

• A technical closer
• A problem translator
• A system builder for enterprise conversion

Key Responsibilities:

• Identify and acquire new clients for stock broking services
• Promote products like Equity, F&O, Commodity, and Mutual Funds
• Generate leads through calls, field visits, social media, and references
• Assist clients in opening Demat & Trading accounts
• Maintain strong relationships with existing clients
• Achieve monthly and quarterly sales targets
• Provide basic market information and guide clients to advisors
• Follow up with prospects and convert them into active investors

Key Responsibilities:

• Identify and acquire new clients for stock broking services
• Promote products like Equity, F&O, Commodity, and Mutual Funds
• Generate leads through calls, field visits, social media, and references
• Assist clients in opening Demat & Trading accounts
• Maintain strong relationships with existing clients
• Achieve monthly and quarterly sales targets
• Provide basic market information and guide clients to advisors
• Follow up with prospects and convert them into active investors

Job Description:

Role Description

We are looking for a Business Development Executive (BDE) with experience in the IT industry to join our team.

Key Responsibilities:

• Looking for IT Sales
• Should be familiar with Website Development, Mobile App Development Services.
• Knowledge of Online Bidding on freelancing platforms is a must.
• Identify prospects, generate leads, and convert them into potential clients.
• Achieve assigned monthly sales targets.
• Contact potential clients to establish rapport and arrange meetings.
• Plan and oversee new marketing initiatives to expand business opportunities.
• Work on increasing customer retention while attracting new clients.
• Identify new markets, develop strategies, and improve overall sales performance.
• Attend conferences, client meetings, and networking events.
• Develop and present quotes and proposals to clients.
• Set goals for the development team and drive business growth.
• Provide training and mentorship to junior team members.
• Must have a good technical understanding and enthusiasm for new technology trends.
• Fluent English communication skills are required.
• Willingness to travel for client site visits and fieldwork.

Requirements:

• Experience: Fresher MBA (Marketing) or Minimum 1 year in Business Development (Preferred).
• Job Type: Full-time
• Location: Viman Nagar, Pune - 411028, Maharashtra

Job Responsibilities:

- Establish and nurture relationships with potential clients

- Conduct outbound calls and perform timely follow-ups

- Contribute to business growth and client acquisition initiatives

- Maintain accurate records and generate basic reports

Eligibility:

- 12th Pass / Diploma / Any Degree (Arts, Commerce, etc.)

- Freshers only

Required Skills:

- Proficient communication skills in English and Tamil; knowledge of Kannada or other regional languages is a plus

- Basic computer proficiency, including MS Excel and Google Sheets

- Confident client interaction abilities

- Strong willingness to learn and develop professionally

- Positive attitude with a target-driven mindset

Additional Benefits:

- Accommodation provided

- Supportive and friendly work environment

- Opportunities for career advancement

Location:

- Chennai

Interested candidates are encouraged to apply now or contact us for further details.

*Job Title: Technical Engineer– Electrochemical Applications*

Location: Delhi / Kolkata/ Maharashtra/ Bihar(Onsite) – Travel Required

Office Hours:

⏰ 9:30 AM – 5:00 PM

Salary & Benefits:

Freshers: ₹2 LPA + travel expenses, food expenses, bonus, increment.

Experienced Candidates: ₹2-3 LPA (depending on interview performance).

Post-Probation Salary Hike: Based on performance, study, and the number of visits conducted and medical insurance .

*Job Description:*

We are looking for a B.Sc./M.Sc. in Chemistry or B.Tech/M.Tech in Chemical Engineering professional to join our team as an R&D Support Advisor. The role involves providing technical information and support in various electrochemical application areas, including:

*Bio-Fuel Cells

Analytical / Physical Chemistry

Batteries / Supercapacitors

Corrosion

Electrocatalysis

Environmental Sciences

Food Science

Healthcare / Pharmacology

Microscopy

Optics / Photovoltaics

Key Responsibilities:

Provide technical support and guidance to professors, scientists, and researchers from top institutions such as IITs, NITs, CSIR Labs, BARC, ISRO, central/state universities, and private R&D labs in India and abroad.

Offer expert insights on electrochemical applications relevant to research and industry needs.

Attend product training sessions conducted by specialized application engineers from the US, Europe, or India.

Respond to technical queries and engage in research-related discussions.

Conduct meetings, presentations, and discussions with key stakeholders.

Stay updated on advancements in electrochemical research and applications.

Required Qualifications & Skills:

*Education: B.Sc./M.Sc. in Chemistry OR B.Tech/M.Tech in Chemical Engineering, Electrical Engineer*.

*Knowledge: Strong understanding of electrochemistry and its applications.*

Communication Skills: Ability to effectively interact with researchers and professionals.

Learning Ability: Willingness to acquire new technical knowledge and relay information efficiently.

Travel Readiness: Open to traveling for technical meetings as required.

*Company Benefits:*

Competitive Salary (as per industry standards).

Travel Expenses Covered (lodging, boarding, food, and conveyance for technical meetings).

Performance-Based Incentives, Bonuses, and Annual Increments.

Medical Insurance provided by the company.

Opportunity to pursue specialized diploma courses in relevant disciplines.

*Job Title: Technical Support Engineer– Electrochemical Applications*

Location: Delhi / Kolkata/ Maharashtra/ Bihar(Onsite) – Travel Required

Office Hours:

⏰ 9:30 AM – 5:00 PM

Salary & Benefits:

Freshers: ₹2 LPA + travel expenses, food expenses, bonus, increment.

Experienced Candidates: ₹2-3 LPA (depending on interview performance).

Post-Probation Salary Hike: Based on performance, study, and the number of visits conducted and medical insurance .

*Job Description:*

We are looking for a B.Sc./M.Sc. in Chemistry or B.Tech/M.Tech in Chemical Engineering professional to join our team as an R&D Support Advisor. The role involves providing technical information and support in various electrochemical application areas, including:

*Bio-Fuel Cells

Analytical / Physical Chemistry

Batteries / Supercapacitors

Corrosion

Electrocatalysis

Environmental Sciences

Food Science

Healthcare / Pharmacology

Microscopy

Optics / Photovoltaics

Key Responsibilities:

Provide technical support and guidance to professors, scientists, and researchers from top institutions such as IITs, NITs, CSIR Labs, BARC, ISRO, central/state universities, and private R&D labs in India and abroad.

Offer expert insights on electrochemical applications relevant to research and industry needs.

Attend product training sessions conducted by specialized application engineers from the US, Europe, or India.

Respond to technical queries and engage in research-related discussions.

Conduct meetings, presentations, and discussions with key stakeholders.

Stay updated on advancements in electrochemical research and applications.

Required Qualifications & Skills:

*Education: B.Sc./M.Sc. in Chemistry OR B.Tech/M.Tech in Chemical Engineering, Electrical Engineer*.

*Knowledge: Strong understanding of electrochemistry and its applications.*

Communication Skills: Ability to effectively interact with researchers and professionals.

Learning Ability: Willingness to acquire new technical knowledge and relay information efficiently.

Travel Readiness: Open to traveling for technical meetings as required.

*Company Benefits:*

Competitive Salary (as per industry standards).

Travel Expenses Covered (lodging, boarding, food, and conveyance for technical meetings).

Performance-Based Incentives, Bonuses, and Annual Increments.

Medical Insurance provided by the company.

Opportunity to pursue specialized diploma courses in relevant disciplines.

EKO STAY is a leader in professionally managed vacation homes, offering curated homestay experiences across India. Founded in 2018 by experts in hospitality, the company operates over 150 thoughtfully designed villas across 12 cities. Known for its focus on innovation, customer satisfaction, and sustainable growth, EKO STAY sets benchmarks in alternative accommodations. Guests enjoy a blend of comfort, convenience, and unforgettable experiences with every stay.

The ORM (Online Reputation Management) Executive is responsible for optimizing online listings, managing brand identity, and handling client

grievances. This role involves enhancing the company's online presence

through various strategies, ensuring customer satisfaction, and maintaining a

positive brand image.

Key Responsibilities:

- OTA Optimization - Reviews and Ratings:

Monitor and manage reviews and ratings on Online Travel Agencies (OTAs).

Implement strategies to improve overall ratings and manage feedback

effectively.

Engage with customers through reviews to foster positive relationships and

address concerns.

- Website Listing Optimization:

Regularly update and optimize property listings on the company website.

Ensure all listings are accurate, detailed, and attractive to potential clients.

- Image Optimization:

Optimize images on the website for better performance and visual appeal.

Enhance brand identity through consistent and high-quality imagery.

Collaborate with the design team to create compelling visuals that align with

the brand’s image.

- Maintaining Brand Identity Online:

Uphold and promote the company’s brand identity across all online platforms.

Ensure all online content reflects the company’s values, mission, and branding

guidelines.

Monitor online presence to ensure consistency and quality of the brand’s

representation.

- Addressing Client Grievances:

Respond promptly and professionally to client complaints and grievances.

Provide solutions and follow-up to ensure customer satisfaction.

Document and report recurring issues to improve overall service quality.

- Handling Escalations and Damage Control:

Manage and resolve escalated issues effectively to mitigate potential damage to

the brand.

Develop and implement damage control strategies to handle negative

publicity.

Communicate with affected clients to restore confidence and trust in the brand.

- Listing New Properties and Delisting Inactive/Non-performing Listings:

Identify and list new properties on various platforms.

Monitor the performance of listings and delist properties that are inactive or

underperforming.

Ensure all active listings are current and optimized for best performance.

We are looking for an experienced Business Development Executive (BDE) to manage the complete sales cycle for our bookkeeping services. The candidate will be responsible for handling end-to-end sales—from initial outreach to deal closure and client onboarding—primarily for clients based in the US, UK, and Canada.

Experience: 2+ Years

Location: Noida Sector 63 (Near Metro)

Shift Timing: 7:00 PM – 4:00 AM (Night Shift)

Work Mode: Hybrid (WFH + Office Collaboration)

*Preference will be given to candidates based in Delhi NCR or nearby locations*

Key Responsibilities:

• Handle end-to-end sales cycle from lead generation to deal closure.
• Connect with potential clients via email, calls, and LinkedIn.
• Identify and qualify prospects by understanding their business and bookkeeping needs.
• Deliver compelling pitches for bookkeeping and accounting outsourcing services.
• Schedule and conduct discovery calls and follow-ups with international clients.
• Prepare proposals, handle pricing discussions, and negotiate contracts.
• Close deals and ensure smooth client onboarding with internal teams.
• Maintain a strong sales pipeline and consistently achieve targets.
• Build long-term client relationships for repeat business and referrals.
• Collaborate with internal teams to ensure high client satisfaction.

Requirements:-

• Minimum 2 years of experience in business development / sales (preferably in outsourcing, accounting, or KPO industry)
• Experience in handling international clients (US/UK/Canada preferred)
• Strong communication and negotiation skills (written & verbal)
• Experience in managing complete sales cycle
• Comfortable working in night shift (7 PM – 4 AM)
• Target-driven and self-motivated

Preferred Qualifications:

• Basic understanding of bookkeeping concepts (AP, AR, reconciliation, etc.)
• Familiarity with QuickBooks, Xero, or similar tools
• Experience in outsourcing / offshore services

What We Offer:

• Competitive compensation with performance-based incentives
• Exposure to global clients and markets
• Hybrid work flexibility
• High-growth environment with strong career progression
• 5 days Working (Work life balance)

Business System Operations Intern to support daily CRM and telephony operations. The role focuses on handling BAU activities, system access management, and basic troubleshooting, enabling smooth business operations across teams.

Key Responsibilities

CRM and telephony issue troubleshooting

User access management

Creating and Optimising CRM Process Flows – (Forms, workflows, tasks, etc…)

Maintaining and Creating automation workflows and journeys to cater business requirements.

Eligibility & Skills

Final-year student or recent graduate

Basic understanding of CRM and Telephony systems (They can do basic research on this before the interview)

Working knowledge of MS Excel / Google Sheets

Good communication (Written and Verbal)

Coordination skills

Key Competencies 

Detail-oriented and process-driven

Willingness to learn and take ownership

Reliable and responsive in day-to-day operations

Strong learning agility and adaptability

Looking for a role where your problem-solving skills and communication actually make a daily impact?

If you have experience in customer support and can manage issues efficiently — this role is for you.

Role Overview

You will act as the single point of contact for residents, ensuring smooth day-to-day operations and quick resolution of concerns within the society.

A complete maintenance team is already in place — you will be responsible for handling, coordinating, and ensuring everything runs smoothly.

Key Responsibilities

• Handle resident complaints and service requests efficiently
• Coordinate with the existing maintenance and support teams
• Ensure timely resolution of all issues
• Communicate with residents via calls and regular follow-ups
• Maintain records of complaints and resolutions
• Oversee daily maintenance operations and service quality

Position Details

• Role: Maintenance Head
• Industry: Residential / Real Estate Management
• Openings: 1
• Male & Female both can apply

Salary

• ₹25,000 – ₹30,000 (depending on interview & experience)

Candidate Profile

• 2–5 years of experience in customer support / customer handling
• Strong communication and coordination skills
• Ability to manage complaints calmly and professionally
• Problem-solving mindset with a practical approach
• Comfortable handling multiple issues and teams

Why Join Us?

• Stable and responsible role
• Work with an already established maintenance team
• Opportunity to grow in real estate / facility management
• Direct impact on resident satisfaction and operations

Know someone suitable for this role? Tag them or share this opportunity.

Job Type: Full-time

Work Location: In person

Position: Business Development Executive (BDE)

Location: Bangalore

Key Responsibilities:

• Identify new business opportunities and generate qualified leads.
• Build and maintain strong relationships with corporate clients.
• Present company services such as Car Rental, ETS, Mobility, and Travel Management.
• Understand client requirements and propose suitable service solutions.
• Achieve monthly sales targets and contribute to overall revenue growth.
• Coordinate with internal teams to ensure smooth onboarding and service delivery.
• Prepare and maintain sales reports, proposals, and MIS documentation.

Key Skills Required:

• Strong communication and presentation skills
• Client relationship management
• Sales and negotiation skills
• Basic knowledge of travel/mobility services (preferred)
• Ability to meet targets and work in a fast-paced environment

Experience:

• 2–8 years of experience in sales/business development (preferred)

About Blostem:

Blostem is a fintech infrastructure company backed by Rainmatter (Zerodha), MobiKwik, and AC Ventures. We help fintechs embed Fixed Deposits and other financial products in 7 days — vs the traditional 9–12 months.

You'll work on real campaigns, real content, and real pipeline — not just scheduling posts.

What you'll do:

→ B2B content — LinkedIn, email, website

→ Marketing automation and CRM workflows

→ SEO, paid campaign support, and performance reporting

→ Trend-led social content that works for a professional, niche audience

What we're looking for:

We need someone who genuinely lives on the internet.

→ Deep understanding of how LinkedIn, Instagram, and YouTube algorithms work — not surface level

→ Knows what's trending before it peaks — formats, memes, audio, content styles

→ Can spot a good hook, adapt a trend for a B2B/fintech context, and execute fast

→ Understands the difference between content that gets views and content that builds trust

→ Aware of platform-native formats — carousels, short-form video, newsletters, threads

→ Has an eye for what performs in a niche, professional audience vs a mass consumer one

→ Already uses AI tools (ChatGPT, Claude, Perplexity) to research, write, and work faster

→ Writes clearly in English and understands how B2B funnels work

→ Self-starter, fast learner, comfortable in a startup

→ Uses AI for competitor research, content ideation, and summarising long-form material

INDIA MART [ Auto - buyleads ] / GOOGLE MY BUSINEES [ Auto inquiry ] / SOCIAL MEDIA [ Auto inquiry ] / EXCISTING REF [ Auto inquiry ]                    [ LEADS->CALLS -> QUOTATIONS -> FILING -> FOLLOW UP -> ORDERS -> PAYMENT -> AFTER SALES -> REVIEWS ]  All the follow ups related to sales should be in updated in drive Immediate basis.

ROLE OVERVIEW

We are looking for a driven Performance Marketing & Engagement Associate to join our fast-growing Product & Growth team. This is a fantastic entry-level opportunity for someone passionate about user engagement, data-driven marketing, and creating measurable business impact. You will work on improving core growth KPIs — Activation, Engagement, Conversion, and Acquisition — through performance marketing channels and engagement platforms like WebEngage.

KEY RESPONSIBILITIES

▸ Plan, create, and execute campaigns and user journeys using engagement tools (WebEngage or similar).

▸ Support performance marketing initiatives to drive user acquisition and retention.

▸ Collaborate with product and growth teams to design strategies improving Activation, Engagement, Conversion & Acquisition metrics

.▸ Monitor campaign performance, analyze results, and share actionable insights with the team.

▸ Continuously test and optimize campaigns, creatives, and messaging to maximize ROI.

▸ Stay updated with the latest performance marketing and engagement trends and tools.

REQUIREMENTS

▸ 0–1 year of experience in performance marketing, CRM, or engagement platforms (internship experience counts).

▸ Basic understanding of digital marketing channels — paid ads, email, push notifications, in-app messaging, etc.

▸ Analytical mindset with the ability to read data, identify patterns, and suggest improvements.

▸ Strong communication and problem-solving skills with eagerness to learn in a fast-paced startup.

▸ Prior exposure to WebEngage, MoEngage, CleverTap, or similar tools is a plus (not mandatory).

USE OF AI POLICY

▸ Use AI tools (ChatGPT, Claude, etc.) to accelerate daily work — from drafting copy and campaign briefs to generating creative variants quickly. Apply AI in campaign planning for audience insights, journey design, and A/B test ideas. Use it further for report summaries, UTM generation, and automating repetitive tasks — enabling more focus on strategy and optimization.

WHY JOIN US?

▸ Work on real growth problems and directly impact core business KPIs and millions of users.

▸ Learn end-to-end performance marketing and engagement strategies from the ground up.

▸ Be part of a high-energy, mission-driven team with strong career growth potential.

▸ Get hands-on exposure to cutting-edge marketing and engagement tools

We are currently hiring for multiple positions on behalf of our client organization.

Location: Rajkot

Work Mode: Work from Office

Joining Timeline: Immediate / Within 1–2 weeks

Open Positions:

Junior HR Executive (Fresher)

Business Development Executive (0–3 years)

Business Analyst (3+ years) experienced only

Junior Digital Marketing

Senior Digital Marketing

Marketing Intern

Eligibility: BBA / MBA / BE / B.Tech – Freshers are welcome to apply

Role Overview:

We are looking for a Key Account Manager to oversee and nurture our most valuable client relationships. In this role, you aren't just a point of contact; you are a strategic partner. Your goal is to deeply understand the client’s business objectives and align our solutions to help them achieve long-term success. You will manage a high-value portfolio, ensuring retention, identifying expansion opportunities, and driving mutual profitability.

Key Responsibilities:

• Strategic Partnership: Build and maintain long-term, trusting relationships with "big player" clients, acting as their primary advocate within our company.
• Account Growth (Upselling/Cross-selling): Identify "white space" opportunities within existing accounts to introduce new products or services that solve specific client pain points.
• Predictive Problem Solving: Use data analytics and AI tools to monitor account health and proactively resolve issues before they escalate.
• Contract Negotiation: Lead complex negotiations for contract renewals and pricing agreements, ensuring terms are beneficial for both parties.
• Cross-Functional Leadership: Collaborate with Marketing, Product, and Support teams to ensure seamless delivery and tailored solutions for your key accounts.
• Market Intelligence: Stay ahead of industry trends and competitor moves to provide your clients with consultative insights that position them for success.

Required Skills & Qualifications :

• Relationship Management: Proven ability to manage large-scale accounts and build rapport with C-suite stakeholders.
• Commercial Acumen: Strong understanding of P&L, budgeting, and financial forecasting.
• Analytical Thinking: Proficiency in using CRM software (Salesforce, HubSpot) and AI-driven dashboards to interpret customer data.
• Negotiation & Persuasion: Expert-level communication skills with a track record of closing high-stakes deals.
• Adaptability: Ability to pivot strategies in a fast-paced, digital-first market

Job description:

Job Title: Business Development Associate (BDA) Intern

Location: Bangalore (On-site)

Duration: 6 months

Employment Type: Internship

About the Role:

We are looking for a highly motivated Business Development Associate (BDA) Intern to join our sales team. This internship offers an excellent opportunity to gain hands-on experience in business development, client engagement, and sales processes. The role is ideal for someone who wants to understand the complete sales cycle, from identifying leads to nurturing them and supporting the sales team in closing deals.

Key Responsibilities:

• Conduct market research to identify potential clients, industries, and business opportunities.
• Generate, qualify, and maintain leads in the CRM system.
• Assist the sales team with follow-ups, client communication, and outreach strategies.
• Prepare and present weekly/monthly reports on lead generation and business development activities.
• Support the team in creating sales pitches, proposals, and presentations.
• Collaborate with marketing to align campaigns with business development efforts.
• Participate in team meetings and provide insights to improve lead generation and conversion strategies.

Skills & Qualifications:

• Strong verbal and written communication skills.
• Good analytical and research abilities.
• Ability to work independently and in a team environment.
• Highly organized with attention to detail.
• Interest in business development, sales, or marketing.

Preferred:

• Familiarity with CRM tools (HubSpot, Salesforce, Zoho, etc.).
• Basic knowledge of digital marketing, lead generation, and B2B sales processes.

Benefits:

• Gain practical experience in business development and sales.
• Work closely with senior sales and marketing professionals.
• Opportunity to understand the end-to-end sales process and client management.
• Exposure to real-time projects and measurable outcomes.

As a Key Account Manager (KAM) in 2026, the role has shifted from being a "relationship manager" to a "strategic growth architect." You are now expected to use AI-driven insights to predict client needs and act as a consultant rather than just a vendor.

Below is a modern, professional Job Description for a KAM.

Job Title: Key Account Manager (KAM)

Role Overview:

We are looking for a Key Account Manager to oversee and nurture our most valuable client relationships. In this role, you aren't just a point of contact; you are a strategic partner. Your goal is to deeply understand the client’s business objectives and align our solutions to help them achieve long-term success. You will manage a high-value portfolio, ensuring retention, identifying expansion opportunities, and driving mutual profitability.

Key Responsibilities:

• Strategic Partnership: Build and maintain long-term, trusting relationships with "big player" clients, acting as their primary advocate within our company.
• Account Growth (Upselling/Cross-selling): Identify "white space" opportunities within existing accounts to introduce new products or services that solve specific client pain points.
• Predictive Problem Solving: Use data analytics and AI tools to monitor account health and proactively resolve issues before they escalate.
• Contract Negotiation: Lead complex negotiations for contract renewals and pricing agreements, ensuring terms are beneficial for both parties.
• Cross-Functional Leadership: Collaborate with Marketing, Product, and Support teams to ensure seamless delivery and tailored solutions for your key accounts.
• Market Intelligence: Stay ahead of industry trends and competitor moves to provide your clients with consultative insights that position them for success.

Required Skills & Qualifications :

• Relationship Management: Proven ability to manage large-scale accounts and build rapport with C-suite stakeholders.
• Commercial Acumen: Strong understanding of P&L, budgeting, and financial forecasting.
• Analytical Thinking: Proficiency in using CRM software (Salesforce, HubSpot) and AI-driven dashboards to interpret customer data.
• Negotiation & Persuasion: Expert-level communication skills with a track record of closing high-stakes deals.
• Adaptability: Ability to pivot strategies in a fast-paced, digital-first market

Job Overview

Apprication Pvt ltd are seeking a proactive, results-driven Business Relationship Manager for a night shift role at our US-based POS software company located in Goregaon East.

Key Responsibilities:

• Onboard referral partners and expand the business network while building strong relationships
• Act as the primary contact, ensuring smooth communication and partner support
• Drive revenue through partner leads, conversions, and engagement strategies
• Monitor performance, resolve issues, and identify opportunities through market insights.

Key Requirements.

• 3–5 years of experience in partnership, business development, or relationship management
• Strong English communication, negotiation, and interpersonal skills
• Proven ability to build relationships and achieve targets
• Self-driven, with the ability to manage multiple partners and analyze performance metrics

Preferred Skills.

• Experience managing referral/affiliate programs, reporting dashboards, and strong stakeholder management skills with Excellent communication.

Job Overview

Apprication Pvt ltd are seeking a proactive, results-driven Business Relationship Manager for a night shift role at our US-based POS software company located in Goregaon East.

Key Responsibilities:

• Onboard referral partners and expand the business network while building strong relationships
• Act as the primary contact, ensuring smooth communication and partner support
• Drive revenue through partner leads, conversions, and engagement strategies
• Monitor performance, resolve issues, and identify opportunities through market insights.

Key Requirements.

• 3–5 years of experience in partnership, business development, or relationship management
• Strong English communication, negotiation, and interpersonal skills
• Proven ability to build relationships and achieve targets
• Self-driven, with the ability to manage multiple partners and analyze performance metrics

Preferred Skills.

• Experience managing referral/affiliate programs, reporting dashboards, and strong stakeholder management skills with Excellent communication.

Job Type: Full-time

Education:

• Bachelor's (Preferred)

Experience:

• International voice process: 1 year (Required)
• Sales: 1 year (Required)

Work Location: In person

Sales Coordinator

Job Description:

We are looking for a Sales Coordinator to support sales operations, client communication, follow-ups, and documentation activities.

Key Responsibilities:

• Prepare quotations, proposals, contracts, and presentations
• Handle client communication and follow-ups
• Maintain sales records, client database, and CRM
• Coordinate with internal teams for smooth sales operations
• Support the sales team with documentation and reporting

Eligibility:

• Any Degree
• Freshers / 1 year experience can apply

Preferred Skills:

• Good communication and coordination skills
• Basic understanding of sales process
• MS Office knowledge
• Willingness to learn and grow

About Client

At Client, we don’t just follow digital marketing trends—we create them. We are seeking a dynamic and results-driven Digital Marketing Lead / Team Lead to spearhead our digital growth initiatives. If you have a passion for SEO, PPC, social media, and performance marketing, and possess the ability to transform brands into market leaders, we want you to lead our team of digital innovators.

Key Responsibilities

• Develop and execute high-impact digital marketing strategies to drive traffic, engagement, conversions, and ROI.
• Lead, mentor, and inspire a team of marketers, content strategists, and data analysts.
• Optimize and manage paid media campaigns across platforms such as Google Ads, Meta, LinkedIn, YouTube, and other digital channels. Analyze key performance metrics, identify trends, and leverage insights to refine marketing strategies.
• Conduct A/B testing and performance experiments to enhance campaign effectiveness.
• Collaborate with designers, developers, and sales teams to create integrated, full-funnel marketing campaigns.
• Stay ahead of industry trends, emerging tools, and best practices to ensure continuous innovation.

Required Skills & Expertise

• 6+ years of proven experience in digital marketing, with hands-on expertise in Google Ads, Meta Ads, SEO, content marketing, and performance-driven campaigns.
• Proficiency in Google Analytics, Google Search Console, CRM tools, and data-driven decision-making.
• Strong strategic and creative mindset, with a deep understanding of market trends and audience engagement techniques.
• Exceptional leadership skills with the ability to motivate, mentor, and scale a high-performing team.
• Strong analytical abilities with experience in performance tracking, ROI measurement, and marketing automation.
• A passion for innovation, problem-solving, and staying ahead of the competition.

Why Join Us?

• Opportunity to lead and shape digital marketing strategies for a creative and fast-growing company.
• A collaborative work environment that values creativity, innovation, and professional growth.
• Competitive compensation and growth opportunities.

If you are ready to redefine digital marketing and drive impactful growth, we want to hear from you! Apply now and be a part of a client who is great at marketing.

💡 The Role

We’re hiring a Revenue Operations Specialist who will act as the backbone of our go-to-market engine.

This is a builder role — not a maintenance role. You’ll design systems, automate workflows, and implement AI-driven processes across Sales, BD, and Marketing.

🤖 What You’ll Do

• Build AI agents and automation workflows across the revenue stack

• Use tools like Zapier, Make, n8n, Clay, and LLM-based workflows

• Own CRM (HubSpot/Salesforce) including structure, hygiene, and reporting

• Build dashboards to track pipeline health and performance

• Manage integrations across CRM, enrichment, outreach, and analytics tools

• Design lead lifecycle processes from acquisition to conversion

• Ensure seamless coordination between Sales, BD, and Marketing

🧠 Who You Are

• 3–5 years in Revenue Ops / Sales Ops / GTM Ops

• Strong CRM experience (HubSpot or Salesforce)

• Hands-on or strong interest in AI workflows and automation

• Experience with tools like Zapier, Make, n8n, Clay, Apollo, Outreach

• Strong analytical and systems-thinking mindset

• Startup-ready: self-driven, fast, and comfortable with ambiguity

• Clear communicator who can document and simplify processes

✨ Nice to Have

• Experience with AI/LLM tools or APIs

• Background in B2B SaaS or startup environments

• Experience with lead scoring or enrichment tools

SALES ENGINEER

Job Summary:

We are looking for someone who is Proactive with strong decision making, persuasion, leadership and

communication skill. He/She should be able to use technical skills to explain the benefits of products to

potential customers and demonstrate how our products are better than the competitor’s product,

interest the client in in purchasing products, negotiate a price and complete the sale.

In addition to retaining the current clients, attracting and securing new ones, help clients to solve any

issues that arises when the product is installed. Responsible to achieve the sales target assigned.

Responsibilities and duties:

 Business development of Packaging equipment (International Range) in Food and Beverage

industry.

 Responsible for achieving the sales targets on monthly, quarterly and yearly basis through

effective planning.

 Sales B2B, Lead Generation and converting customers into key accounts.

 Meeting clients and consultants for product presentation, understanding customer needs,

submission and discussion of technical and commercial offer.

 Responsible for end to end sales process with clients, throughout the project development

stage, proposal stage, the final selection process, the closing, and delivery of the project.

 Follow up to get the payment in time from the customers.

 Real time analysis of the market to have an advantage over the competition.

 Interaction with service team to ensure that customer experiences high level of service.

Required qualifications and skills:

 A Bachelor's degree in Mechanical/Electrical Engineering.

 3+ Years in business development of packaging equipment (International Range) in food and

beverage industry.

 Preference: Liquid filling Line, Powder Filling Lines, Blister and Cartoning Machines.

 Able to complete projects in a timely manner

 Excellent computer literacy is must and knowledge of visualization would be preferred.

 The ability to work with multiple discipline projects.

 Excellent organizational, time management, leadership, and decision-making skills.

 Strong written and verbal communication skills.

Job Details

- Job Title: Head of Delivery

- Industry: SAAS

- Function: Operations

- Experience Required: 14-18 years

- Employment Type: Full Time

- Job Location: Pune

- CTC Range: Best in Industry

Preferred Skills: P and L management, customer success, technical support, Implementation, Client Delivery

Criteria:

14+ years of experience in Managed Services / Professional Services / Customer Delivery within SaaS or tech-led organizations.

Proven leadership of end-to-end customer lifecycle functions: Pre-sales, Implementation, Customer Success, and Support.

Experience managing global, cross-functional teams across geographies and time zones.

Demonstrated ownership of P n L, budgets, and revenue (services / managed services).

Strong understanding of SaaS delivery models and customer lifecycle management.

Job Description

What will you create and do?

We are looking for a Head of Delivery to lead and scale the end-to-end customer delivery organization at Company. This role will own the entire customer lifecycle across pre-sales demos/PoCs, onboarding, implementation, customer success, and ongoing support.

You will lead cross-functional teams across multiple geographies and time zones, ensuring successful delivery of projects, high customer satisfaction, strong product adoption, and growth in managed services revenue.

This is a strategic leadership role responsible for building processes, improving delivery maturity, driving operational excellence, and aligning teams across Support, Customer Success, and Implementation. The role will also work closely with Sales, Product, and Leadership to ensure customers achieve measurable outcomes through Conversational Messaging solutions.

What will qualify you for this role?

Essential:

● Strong experience leading Managed Services / Professional Services / Customer Delivery organizations

● Proven ability to manage global teams across time zones and multiple functions

● Strong leadership experience in Customer Success, Implementation, Support, and Client Delivery

● Experience managing P&L, budgets, and revenue ownership for service organizations

● Ability to design and scale delivery processes, frameworks, and operational systems

● Strong customer engagement and stakeholder management skills

● Ability to manage complex client escalations and enterprise accounts

● Experience working closely with Sales, Product, and Technology teams

● Strong understanding of SaaS delivery models and customer lifecycle management

● Strong people leadership, hiring, mentoring, and organizational building experience

Desired Skills:

● Experience in Conversational Messaging, CPaaS, or SaaS platforms

● Industry exposure to Healthcare, Finance, Real Estate, Education, Contact Centers, or similar sectors

● Understanding of CRM platforms, Marketing Automation systems, and Contact Center technologies

● Experience building self-service platforms and customer reporting systems

● Ability to drive customer adoption and product-led growth initiatives

● Strong operational mindset with a focus on SLA management and delivery excellence

Experience Range:

15+ Years

Education Qualification:

Bachelor’s Degree in Engineering, Technology, Business, or related field MBA is preferred.

Key Responsibilities:

Delivery Leadership & Customer Lifecycle Management

● Own delivery of all client services across the customer lifecycle including demos, PoCs, onboarding, implementation, and ongoing support

● Ensure projects are delivered as per SLA commitments and agreed delivery plans

● Lead teams responsible for Customer Support, Implementation, and Customer Success

● Manage delivery across multiple time zones and global customers

Organizational Leadership

● Build and scale a high-performing delivery organization

● Hire, mentor, and develop team leaders and managers across functions

● Drive training, capability building, and skill development across teams

● Create a strong culture of customer success and accountability

Managed Services Revenue & P&L Ownership

● Own the Managed Services P&L, budgets, and revenue targets

● Drive product adoption among serviced customers

● Align delivery performance with business growth and revenue outcomes

Process, Systems & Delivery Excellence

● Build and implement delivery processes, playbooks, and operational frameworks

● Develop systems that enable client self-service and service transparency

● Ensure systems capture relevant data and generate insights for customer success and risk identification

● Monitor key delivery metrics and identify red flags proactively

Customer Success & Product Adoption

● Create playbooks and frameworks to guide customer onboarding and adoption

● Build expertise around customer journey, implementation best practices, and messaging strategies

● Champion Conversational Messaging adoption across different communication channels

Market & Industry Expertise

● Develop expertise in target industries such as Healthcare, Finance, Real Estate, Education, and Contact Centers

● Understand business processes and systems such as CRM, marketing automation, and contact center tools

● Provide insights into market trends, customer needs, and product adoption

Cross-Functional Collaboration

● Work closely with Sales teams to prioritize projects and support strategic customers

● Partner with Product and Technology teams to identify product gaps and improvement areas

● Provide insights on product adoption, feature gaps, and customer feedback

Executive & Customer Engagement

● Represent the company in executive-level customer discussions and strategic projects

● Support major client engagements including delivery reviews and issue resolution

● Travel to customer locations for project reviews and relationship management when required

Key Result Areas (Success Metrics):

● Managed Services P&L performance

● Customer product adoption and engagement metrics

● Project delivery timelines and TAT

● SLA compliance and delivery quality

● Reduction in customer escalations

● Customer satisfaction and retention

● Identification of product gaps and improvement areas

Reporting Structure

● Reports to: COO / Executive Leadership Team

● Owns Department: Customer Support, Onboarding & Implementation, Customer Success

● Manages teams across multiple geographies and time zones

Job Details

- Job Title: Senior Account Executive (Inside Sales)

- Industry: SAAS

- Function: Sales/Business Development

- Experience Required: 5-8 years

- Employment Type: Full Time

- Job Location: Pune

- CTC Range: Best in Industry

Preferred Skills: Excellent Communication Skills, SaaS Sales, lead generation, End to End Sales

Criteria:

6+ years of overall experience with 4 and more years in SaaS sales (mandatory)

Proven experience in inside sales / outbound sales, preferably in APAC markets.

Strong track record of owning end-to-end sales cycle (prospecting u2192 demo u2192 negotiation u2192 closure).

Strong experience in pipeline generation, opportunity management, and accurate forecasting.

Experience delivering product demos and articulating technical features & business value. 

Job Description

What will you create and do?

We are looking for a smart, well-spoken Account Executive with experience in the APAC markets to assist our company in expanding our customer base. The Account Executive’s responsibilities include promoting and selling company products by demonstrating the advanced technical functions of the product as well as its uses and benefits, understanding customer requirements & documenting the same, creating opportunities, submit proposals, negotiate & close deals. To be a successful Account Executive, you must have excellent communication, interpersonal, customer and closing skills. You should also demonstrate the ability to meet deadlines and have strong analytical skills.

Experience Range: Overall 6+ years, 4+ years in SaaS sales

Education Qualification: Graduation

What will qualify you for this role?

Essential:

● Planning and Organization – The ability to establish a process for activities that lead to the implementation of systems, procedures or outcomes

● Results Orientation – The ability to identify actions necessary to complete tasks and obtain results

● Goal Achievement – The overall ability to set, pursue, and attain achievable goals, regardless of obstacles or circumstances

● Flexibility – The ability to readily modify, respond to, and integrate change with minimal personal resistance

● Data Analysis – The ability to read and analyze data

● Customer Focus – Commitment to customer satisfaction.

Desired Skills:

● Interpersonal Skills

● Personal Accountability

● Diplomacy & Tact

● Self-Management

Key Responsibilities:

● Identify and develop new business through networking and prospecting techniques.

● Prepare and deliver customer presentations, including high-level solution overviews and/or demos.

● Understand customers’ business needs and challenges and position the relevant solutions that address those needs.

● Persuade potential buyers that a product or service best satisfies their needs in terms of quality, price, and service delivery while managing customer objections.

● Develop pipeline by using the company’s sales methodology and processes.

● Manage sales opportunities throughout the sales cycle.

● Strong outbound sales experience

● Ensure accurate and timely forecasting and reporting for management visibility.

● Strong knowledge of scientific and technical products.

● Excellent interpersonal skills.

● Create sales literature to promote company solutions, products, and services.

● Demonstrate the technical features and benefits of our products.

● Advise customers on technology upgrades and related products.

● Compose tender documents and customer proposals.

● Generate purchase orders and sales receipts.

● Maintain strong customer relations.

● Attend product training courses and seminars.

● Meet sales targets.

Key Responsibilities:

• Assist in planning, scheduling, and executing projects
• Coordinate with internal teams and stakeholders to ensure smooth project flow
• Track project progress and update status reports
• Maintain project documentation, timelines, and records
• Identify risks and escalate issues to the project manager
• Ensure deadlines and quality standards are met
• Organise meetings, prepare agendas, and document minutes
• Monitor resource allocation and utilisation

Required Skills:

• Strong organisational and time management skills
• Excellent communication and interpersonal skills
• Ability to multitask and work under pressure
• Proficiency in MS Office (Excel, Word, PowerPoint)
• Knowledge of project management tools (e.g., Jira, Trello, Asana)
• Problem-solving and analytical thinking