About HighLevel
HighLevel is an all-in-one, white-label marketing platform for agencies & consultants. Our goal as a business is to create a sustainable, powerful, “all things marketing” operating system that creates limitless opportunities for our customers. With over 20,000 customers, we need people like YOU to help us grow and scale even further in the coming years.
We currently have 300+ employees worldwide, working remotely as well as in our headquarters, which is located in Dallas, Texas.
Our goal as an employer is to maintain a strong company culture, foster creativity and collaboration, and, above all, encourage a healthy work-life balance for our employees wherever they call home
We encourage you to check out our youtube channel to learn more about out platform - https://www.youtube.com/channel/UCXFiV4qDX5ipE-DQcsm1j4g.
Responsibilities
Work with the development team in an agile environment to test new and existing features.
Design, write and execute test plans for new and existing product features.
Work as a liaison between Customer Support and Engineering Teams.
Ability to learn and understand complex systems and technical issues
Capability to troubleshoot and debug external and internal issues.
Designing, Developing, Maintaining, and updating the Test Automation Framework as per the need.
Plan and design effective and elegant QA processes and metrics to support a rapidly growing codebase and products.
Work with Customer support teams to answer engineering/product related questions, to reproduce customer issue, report bugs, verify bug fixes, etc.
Collaborate and work with our small knit engineering team in an Agile environment.
Skills and Experience
A minimum of 3+ years of technical experience in Quality Engineering.
Hands-on experience for Test Automation preferably using Javascript/Java and experience using tools that facilitate QA of large,
Experience using tools that facilitate QA of large-scale, high volume SaaS software deployments preferred.
Understanding / Testing of Microservices-based software.
Exposure to API testing using REST/SOAP
Test automation experience such as Selenium ,Cypress or any other framework.
Experience in Test Planning - Integration, Functional and Regression test cases from the requirements/stories
Knowledge / Experience with Cloud-based platforms and technologies – AWS/Azure/GCP
Hands-on testing experience with CI/CD deployments.
Experience / Understanding of Perf Tests
Experience / Understanding with Test and Code Coverage Tools and analysis.
About HighLevel Inc.
About
The fastest growing all in one platform for SMB's and digital marketing agencies. CRM, Email, 2-way SMS, phone system, facebook, instagram, WhatsApp, Email marketing, Social media posting, Websites, Funnel Builder, Wordpress hosting & more!
We have a very strong and independent team. We value tinkerers and people with an entrepreneurial spirit. We want people to come to work and explore their curiosity every day. Our growth offers a unique opportunity for the right individual to scale and build world class products.
Some of the perks we offer
- 100 percent Remote
- Uncapped Leave Policy
- WFH Setup
- Champion Big Problems
Company video
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Position Overview:
We are seeking a dedicated and experienced Customer Relationship Manager to join our team. The ideal candidate will have 2 to 5 years of hands-on experience in customer relationship management and will be responsible for building and maintaining strong, long-lasting relationships with our clients. As a Customer Relationship Manager, you will play a pivotal role in ensuring exceptional customer experiences and driving customer satisfaction. If you have a passion for customer-centricity and the skills to back it up, we'd like to hear from you.
Responsibilities:
● Develop and implement an end-to-end CRM campaign/journey to drive user acquisition and engagement.
● Proactively communicate with customers to gather feedback, address inquiries, and improvise the strategy.
● Monitor and analyse customer behaviour and feedback to identify opportunities for improvement.
● Track and report on key performance metrics related to CRM campaigns and journeys
Ideal Candidate:
● 2-5 years of experience in handling CRM tools
● Strong understanding of CRM software like Hubspot, Clevertap, Gupshup etc
A Bachelor’s degree in data science, statistics, computer science, or a similar field
2+ years industry experience working in a data science role, such as statistics, machine learning,
deep learning, quantitative financial analysis, data engineering or natural language processing
Domain experience in Financial Services (banking, insurance, risk, funds) is preferred
Have and experience and be involved in producing and rapidly delivering minimum viable products,
results focused with ability to prioritize the most impactful deliverables
Strong Applied Statistics capabilities. Including excellent understanding of Machine Learning
techniques and algorithms
Hands on experience preferable in implementing scalable Machine Learning solutions using Python /
Scala / Java on Azure, AWS or Google cloud platform
Experience with storage frameworks like Hadoop, Spark, Kafka etc
Experience in building &deploying unsupervised, semi-supervised, and supervised models and be
knowledgeable in various ML algorithms such as regression models, Tree-based algorithms,
ensemble learning techniques, distance-based ML algorithms etc
Ability to track down complex data quality and data integration issues, evaluate different algorithmic
approaches, and analyse data to solve problems.
Experience in implementing parallel processing and in-memory frameworks such as H2O.ai
Responsibilities:
- Build user journeys and communication strategies for every funnel the user goes through in the app
- Build highly engaging campaigns across user funnels to increase conversion rates
- Drive repeat users, referrals through Email, Push Notifications and other product touchpoints
- Plan & run defined experiments - test open rates, CTR, messaging, conversion rates and renewals.
- Work with internal and external stakeholder to seamlessly drive all campaigns
- Constantly look for funnel drop offs and optimise every step to increase conversion rates
- Share data on daily, weekly and monthly basis with the larger team
Requirement:
- 5+ years of hands-on experience in working with user engagement platforms like WebEngage
- Experience in building user funnels across app and web and proven record of successfully driving engagement and conversions
- Knowledge of HTML coding to create emailers is a must
- Experience working in a B2C product or Edtech is preferrable
Experience: 3+ years of experience in Cloud Architecture
About Company:
The company is a global leader in secure payments and trusted transactions. They are at the forefront of the digital revolution that is shaping new ways of paying, living, doing business and building relationships that pass on trust along the entire payments value chain, enabling sustainable economic growth. Their innovative solutions, rooted in a rock-solid technological base, are environmentally friendly, widely accessible and support social transformation.
Cloud Architect / Lead
- Role Overview
- Senior Engineer with a strong background and experience in cloud related technologies and architectures. Can design target cloud architectures to transform existing architectures together with the in-house team. Can actively hands-on configure and build cloud architectures and guide others.
- Key Knowledge
- 3-5+ years of experience in AWS/GCP or Azure technologies
- Is likely certified on one or more of the major cloud platforms
- Strong experience from hands-on work with technologies such as Terraform, K8S, Docker and orchestration of containers.
- Ability to guide and lead internal agile teams on cloud technology
- Background from the financial services industry or similar critical operational experience
Senior .Net Developer (Angular and .Net Technologies)
Job Responsibility:
- As a Senior .Net Developer, should be able designs, modifies, develops, writes and implements software programming applications and components.
Should have: -
- Experience in SDLC.
- Enhance existing systems by analyzing business objectives, preparing an action plan and identifying areas for modification and improvement.
- Strong Knowledge in Angular 8 & .Net Technologies (.Net Core, MVC, Entity Framework, etc.).
- Should have experience in writing optimize SQL queries, stored procedure, triggers.
- Write clean, scalable code using .NET, programming languages including ASP. Net, MVC, LINQ, Entity Framework, XSL, Web Services, jQuery & Ajax, WCF, SOAP, JSON, SQL Server, SSRS, HTML5 and CSS3, Bootstrap
- Test and deploy applications and systems
- Should have experience in Application security standards (owasp top 10).
- Revise, update, refactor and debug code.
- Expert in Reporting software and RDLC Report.
- Proficient understanding of code versioning tools, such as TFS.
- Understanding of Agile methodologies
- Excellent troubleshooting and communication skills
• Doing Cold Calling • Identifying Sales Opportunities • Closing Business Deals • Negotiating • Following Up With Customers • Meeting Sales Targets • Managing Customer Relationships, Ensuring Sales Growth • Explaining Customer About The Products
Talent Acquisition Specialist
Who are we?
“Re-imaging credit and payments from First Principles”
Payments is an interesting engineering challenge in itself with requirements of low latency, transactional guarantees, security, and high scalability. When we add credit and engagement into the mix, the challenge becomes even more interesting with underwriting and recommendation algorithms working on large data sets. We have eliminated the current call center, sales agent, and SMS-based processes with a mobile app that puts the customers in complete control. To stay agile, the entire stack is built on the cloud with modern technologies.
OneCard (Best credit card app) : http://www.getonecard.app/">www.getonecard.app
OneScore (Over 10 million downloads): http://www.onescore.app/">www.onescore.app
What you will do:
- Execute new ways of attracting and hiring tech and product talent - PAN India across various technologies.
- Manage complete recruitment life cycle (Source > Screen > Interview > Hire)
- Conduct interview assessments combining various methods including technical assessments.
- Building a healthy talent pipeline across the tech/ product domain.
- Deliver exceptional candidate experience throughout the process.
- Collaborate with the HR team, delivering on key internal SLAs.
- Ability to conduct market intelligence in sourcing candidates, mapping, negotiating offers and decision-making.
- Manage vendor relationships.
Who you should be?
- Passionate about technology, hiring and networking with people.
- Minimum 3 to 5 years of Technical recruitment experience (preferably with Product/ Fintech Companies/ startups).
- Comfortable working with a fast-paced startup environment.
- Skilled with G-Suite applications, preferably ATS experience.
- Preferably someone with a technical education background.
- Strong communicator and go-getter.
Work Location: Aundh, Pune office (the role is on-site with WFH flexibility owing to environment and business drivers)
Media Planners are responsible for analyzing data, thinking creatively and dreaming up innovative strategies to make sure marketing campaigns reach the right target audience in the most effective way possible. Armed with this critical analysis, media planning managers devise,
propose, or recommend strategies for using certain media effectively to attract and retain customers, increase brand recognition, and maintain customer satisfaction and loyalty.
Some of the thing's we'd like you to do:
- Audience research in syndicated and 1st party data sources
- Creative spec management
- Creation of tactical plan presentation and supporting media plan templates
- Creation of campaign analysis plan templates
- Oversee the successful launch of campaigns using the Launch Tracker
- Maintain accuracy and timely updates of deliverable tracking documents for team
- QA of media plan set up conducted by various Activation team members
- Collate commentary on media performance and conduct first review on quality
- Adherence to team quality standard for reporting template and delivery
- Keep consistent track of campaign performance and target (monthly) across all channels, flagging needs for intervention
- Use understanding of campaign and marketplace to contribute ideas for campaign experiments and also prioritize experiments contributed by other team members
- Use understanding of campaign performance to contribute content to campaign wrap-up presentations
- Act as lead for smaller, more easily managed campaigns as progress in band and client demands/allows
- Manage accurate forecasts, media plans, and all key media planning
documentation.
A bit about yourself:
- At least 7-10 years experience in digital media, advertising, marketing
- Working knowledge and effective vocabulary across search, social, display, video, and/or programmatic media buying
- Experience with Media Research Tools (ComScore, GWI, TGI, YouGov)
- Experience in running Display, Video and Direct Response performance-driven digital media campaigns
- Ability to provide and meet forecasts of expected return of media investment
- Strong organizational skills with a keen ability to prioritize and multitask.
- Proven problem-solving skills and ability to think outside of the box
- Ability to work independently and collaborate in a team environment
- Detail oriented and responsive, deadline-driven with strong reasoning skills
- Lead by example while motivating and coaching juniors on the team
- Manage Performance Development Cycle and Review process for juniors.
Zycus is looking for a passionate Technical Lead with a strong background in software engineering to build highly scalable applications that will be used by our millions of users globally. Candidates with experience working on Spring, Hibernate, Microservices, Angular/react, JMS/Rabbit MQ/Kafka, AWS Cloud and are passionate about building a product are encouraged to apply. Zycus is a Global leader and a pioneer in cognitive procurement software. Our clients are among the fortune 500 companies. We build enterprise AI procurement software product using some of the latest technologies.
In this role, you will work in developing a product which is not only recognized by Gartner as one of the top Source To Pay procurement software but is also industry's only organically-built & integrated source-to-pay suite.
Role and Responsibilities:
- Strong coding & development experience of about 9-14 years.
- Modern technology stack: Cloud, Machine Learning, Artificial Intelligence, Microservices etc.
- Experience working on Spring, Spring Boot, Hibernate, Microservices, Angular/react, JMS/Rabbit MQ/Kafka, AWS Cloud.
- Should be able to build solution which is easily scalable, high speed/ real-time performance, configurable, deploy-able and secure in SaaS environment using any open source tech stack.
- Build features and modules from scratch & Maintain existing features and modules.
- Should be able to identify, track and mitigate risks to the product.
- Ability to work independently.
Requirements
- 9-14 year's experience in Java, J2EE and associated technologies(Spring, Hibernate, Web Services, Micro Services)
- Technical Skills: Core Java, Advanced Java, J2EE, Exception handling, Collections, Oops, UML, Oracle, Jenkins, Maven & Linux
- Should be able to build solutions which is easily configurable, deploy able and secure in SaaS environment.
- Must have worked spring boot Extensively.
- Strong hands on development experience in Java, J2EE.
- Ability to lead and mentor a team of 2-3 developers.
- Should be able to identify, track and mitigate risks to the product.
- Responsible for planning product iterations & releasing iterations on schedule.
What should you have:
- Product development experience in agile environment will be a big plus though not mandatory.
- Highly Tech Savvy and hands-on.
- Strong evidence of a solution/product created ground up.
Product Development:
- Has in-depth knowledge on technology and end to end development processes.
- Has the ability to recommend new processes/alternatives to meet Product Development requirements and rolling them out.
Leadership Abilities:
- Should be able to optimize & effectively manage resources and time of the team members.
- Should be able to identify, track and mitigate risks to the product
- Should not hesitate to carry out healthy and constructive confrontation with team members, peers and managers for the benefit of Product.
Benefits
Five Reasons Why You Should Join Zycus
1. Cloud Product Company: We are a Cloud SaaS Company and our products are created by using the latest technologies like ML and AI. Our UI is in Angular JS and we are developing our mobile apps using React.
2. A Market Leader: Zycus is recognized by Gartner (world’s leading market research analyst) as a Leader in Procurement Software Suites.
3. Move between Roles: We believe that change leads to growth and therefore we allow our employees to shift careers and move to different roles and functions within the organization
4. Get a Global Exposure: You get to work and deal with our global customers.
5. Create an Impact: Zycus gives you the environment to create an impact on the product and transform your ideas into reality. Even our junior engineers get the opportunity to work on different product features.
About Us
Zycus is a pioneer in Cognitive Procurement software and has been a trusted partner of choice for large global enterprises for two decades. Zycus has been consistently recognized by Gartner, Forrester, and other analysts for its Source to Pay integrated suite. Zycus powers its S2P software with the revolutionary Merlin AI Suite. Merlin AI takes over the tactical tasks and empowers procurement and AP officers to focus on strategic projects; offers data-driven actionable insights for quicker and smarter decisions, and its conversational AI offers a B2C type user-experience to the end-users.
Zycus helps enterprises drive real savings, reduce risks, and boost compliance, and its seamless, intuitive, and easy-to-use user interface ensures high adoption and value across the organization.
Start your #CognitiveProcurement journey with us, as you are #MeantforMore