About the internship
Selected intern's day-to-day responsibilities include:
1. Issue debugging: Investigate and resolve operational issues reported by internal stakeholders or customers, ensuring timely resolution and minimal disruption to services.
2. Ops queries/requests: Respond to and address operational queries and requests from various teams within the organization, providing assistance and guidance as needed.
3. Meetings: Attend and actively participate in operational meetings, including team sync-ups, project reviews, and cross-functional discussions, providing input and insights to support decision-making and problem-solving.
4. Cross-functional collaboration: Collaborate with cross-functional teams, including product development, customer support, and sales, to address operational requirements and support ongoing initiatives.
Secondary Responsibilities:
1. Performance monitoring: Monitor and analyze operational performance metrics and KPIs, identifying trends, insights, and areas for improvement, and implementing corrective actions as necessary.
2. Process improvement: Contribute to the development and implementation of operational processes, policies, and procedures to optimize efficiency, scalability, and customer satisfaction.
3. Documentation and training: Assist in the documentation and maintenance of operational workflows, standard operating procedures (SOPs), and knowledge base articles for internal reference and training purposes.
4. Onboarding support: Support the onboarding and training of new team members on operational tasks, tools, and systems, ensuring smooth integration and proficiency.
Who can apply
Only those candidates can apply who:
1. are available for full time (in-office) internship
2. can start the internship between 15th Nov'24 and 20th Dec'24
3. are available for duration of 3 months
4. are from or open to relocate to Gurgaon and neighboring cities
5. have relevant skills and interests
Other requirements
1. Candidates from technical backgrounds are only eligible and will be preferred.
2. Candidates who can work from an office in Gurugram will be preferred.
3. We follow the BYOD policy, so interns need to carry their own laptop.
4. This is a 6 days working internship, apply only if you are comfortable working even on Saturdays/Sundays.
5. Stipend will be 8-10 K, kindly ensure that you are comfortable with the same before applying.
Why join LimeTray?
1. Opportunity to be part of a dynamic and innovative technology company with a focus on the Indian market.
2. A competitive compensation package, including base salary and performance-based incentives.
3. Comprehensive training and development programs to support your professional growth and success.
4. Hybrid work mode, allowing flexibility to work remotely and from the office as per the company's policies.
5. A collaborative and inclusive work culture where your ideas and contributions are valued and recognized.
About LimeTray
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