We are seeking a highly skilled and motivated individual to join our team as an Export/Import Digitization Technology Product Presales/Solution Expert. In this role, you will be responsible for driving the presales and solution development efforts for our customers. You will collaborate with the sales and product development teams to understand customer requirements, develop customized solutions, and provide technical expertise to support the sales process. Your deep understanding of export/import processes and technology solutions will be instrumental in driving business growth and customer success.
What You’ll Be Doing
ü Serve as the primary technical resource during the presales process for export/import digitization technology products, providing expertise and guidance to the sales team.
ü Collaborate with the sales team to understand customer requirements, challenges, and objectives related to export/import processes, and propose tailored technology solutions
ü Develop and deliver compelling presentations, demonstrations, and proof-of concepts to showcase the capabilities and value proposition of our export/import digitization technology products
ü Work closely with the product development team to stay updated on product enhancements and new features, and provide feedback and recommendations based on customer requirements and market trends.
ü Lead solution design and architecture discussions, working with cross functional teams to ensure the proposed solutions align with customer needs and are technically feasible
ü Prepare and deliver technical proposals, including solution architectures, implementation plans, and cost estimations, to support the sales process and win new business
ü Conduct competitive analysis and market research to stay abreast of industry trends, competitor offerings, and emerging technologies in the export/import digitization domain
ü Collaborate with the post-sales implementation team to ensure a smooth handover of customer requirements and solution design, providing necessary guidance and knowledge transfer
ü Build and maintain strong relationships with key stakeholders, including customers, partners, and industry experts, to drive customer satisfaction and foster long-term business partnerships
ü Stay up to date with industry best practices and certifications related to export/import digitization technologies, and continuously enhance your knowledge and expertise in the field.
What You Bring to the Table
ü Proven experience in a presales or solution engineering role, specifically within the export/import digitization domain
ü Strong understanding of export/import processes, regulations, and documentation requirements.
ü Should have worked on Import / Export process with the User Company / Consulting company / Product Company.
ü Extensive knowledge of export/import digitization technology products, such as customs management systems, trade compliance solutions, supply chain visibility platforms, or related software applications.
ü Demonstrated ability to deliver persuasive and compelling presentations to technical and non-technical audiences.
ü Excellent problem-solving and analytical skills, with the ability to quickly grasp complex customer requirements and propose innovative solutions.
ü Proficiency in solution design and architecture, including the ability to map business processes to technology solutions effectively.
ü Strong communication and interpersonal skills, with the ability to build relationships and collaborate effectively with internal teams, customers, and partners.
ü Self-motivated and results-oriented, with the ability to work independently and manage multiple projects simultaneously.
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