Head RPA

Job Summary

We are looking for a motivated and detail-oriented Junior Façade Designer to support the façade design team in drafting, documentation, and technical coordination. This role is ideal for recent graduates or early-career professionals eager to build a strong foundation in façade systems, materials, and design standards while working closely with senior designers.

Key Responsibilities & Accountabilities

Drawing & Documentation Support

• Assist in preparing initial drafts of façade drawings and technical documentation under the guidance of senior team members.
• Revise drawings, details, and specifications based on feedback from the design team.

Technical Learning & Application

• Learn and apply company standards, project specifications, and fundamental engineering principles.
• Develop a working knowledge of local building codes, façade systems, and materials.
• Support the use of CAD standards and drawing best practices.

Team Collaboration

• Support the façade design team with day-to-day project-related tasks.
• Maintain and organize design files, drawings, records, and project correspondence to ensure accuracy and accessibility.
• Coordinate effectively with team members to meet project deadlines.

Quality Adherence

• Assist in performing basic quality checks on drawings and documents before submission for formal review.
• Ensure drawings comply with internal standards and project requirements.

Key Responsibilities:

● Onboarding & Engagement: Assist in the onboarding of new customers, guiding them through the

platform features and functionality to ensure they can quickly gain value from the product.

● Customer Support: Respond to customer inquiries, troubleshoot issues, and provide timely assistance

via email, chat, or phone to resolve basic questions and technical challenges.

● Customer Education: Help create and maintain knowledge base articles, FAQs, and user guides to help

customers navigate the platform independently.

● Data Collection & Feedback: Collect and analyze customer feedback to identify pain points, common

requests, and trends, sharing insights with the Customer Success team for ongoing improvement.

● Churn Reduction Support: Identify early signs of customer dissatisfaction and collaborate with the team

to proactively address potential issues, helping improve retention rates.

● Metrics & Reporting: Track and report on customer success metrics such as engagement rates, NPS

scores, and churn/renewal statistics.

● Process Improvement: Work with the team to streamline customer success processes, suggesting new

ideas to improve customer experience and satisfaction.

Learning & Development Opportunities

● Customer Success Fundamentals: Gain exposure to core principles of customer success and lifecycle

management.

● Tools & Software: Hands-on experience with CRM and customer success tools like Salesforce,

Zendesk, Intercom, or similar platforms.

● Data Analytics: Learn how to analyze customer success metrics and identify actionable insights.

● Cross-functional Collaboration: Work closely with sales, product teams.

• Must be passionate about designing for web and social media
• Must have experience in Facebook & Google Ad Graphics Proven graphic designing experience
• A strong portfolio of illustrations or other graphics
• Familiarity with design software and technologies (such as InDesign, Illustrator, CorelDraw and Photoshop)
• Must have video creation experience
• A keen eye for aesthetics and details
• Excellent communication skills, Must be quick in understanding and implementing ideas
• Ability to work methodically and meet deadlines
• Degree in Design, Fine Arts or related field is a plus
• With Good Communication Skills.
• Experience 3+ yrs

Job Description:

We are looking for a talented Full Stack Developer with a strong background in Node.js, React.js, and AWS to contribute to the development and maintenance of our web applications. As a Full Stack Developer, you will work closely with cross-functional teams to design, develop, and deploy scalable and high-performance software solutions.

Responsibilities:

Collaborate with product managers and designers to translate requirements into technical specifications and deliver high-quality software solutions.

Develop and maintain web applications using Node.js and React.js frameworks.

Write clean, efficient, and well-documented code to ensure the reliability and maintainability of the software.

Implement responsive user interfaces, ensuring a seamless user experience across different devices and platforms.

Integrate third-party APIs and services to enhance application functionality.

Design and optimize databases to ensure efficient data storage and retrieval.

Deploy and manage applications on AWS cloud infrastructure, utilizing services such as EC2, S3, Lambda, and API Gateway.

Monitor and troubleshoot application performance, identify and resolve issues proactively.

Conduct code reviews to maintain code quality standards and provide constructive feedback to team members.

Stay up to date with the latest trends and best practices in web development and cloud technologies.

Requirements:

Proven experience as a Full Stack Developer, working with Node.js and React.js in a professional setting.

Strong proficiency in JavaScript and familiarity with modern front-end frameworks and libraries.

Experience with AWS services, such as EC2, S3, Lambda, API Gateway, and CloudFormation.

Knowledge of database systems, both SQL and NoSQL, and the ability to design efficient data models.

Familiarity with version control systems (e.g., Git) and agile development methodologies.

Ability to write clean, efficient, and well-documented code, following best practices and coding standards.

Strong problem-solving skills and the ability to work effectively in a fast-paced environment.

Excellent communication and collaboration skills, with the ability to work well in a team.

• Create new sites, features, and enhancements according to customer specifications.
• Work closely with front-end developers and customers to ensure an effective, appealing, functional and intuitive implementation.
• Write the codes using development best practices.
• Effectively contribute to all phases of the development lifecycle.
• Perform testing of features before deployment. Programmatic testing with PHP Unit framework or similar is highly value
• 3+ solid years of web development using LAMP.
• 2+ solid years of Laravel MVC framework
• Thorough knowledge of OOP/MVC with PHP and MySQL on Linux platforms.
• Solid development version control practices (GitHub, Source Tree)
• Expertise in developing and consuming REST web services.
• Thorough understanding of the Software Development Lifecycle (e.g. Requirements, Design, Development, and Testing).
• Experience with relational database design and development using MySQL.
• A communication pro - must be able to pleasantly explain technical issues to a non-technical person.
• Exhibit strong analytical and problem-solving skills.

• The developer should be well conversant with principles of clean codeand refactoring practices.
• The developer should have experience writing unit and integration tests.
• The developer should be conversant with agile development practices.
• Prior experience in Python is a good to have but the developer should be willing to do development in Python.
• The developer is expected to collaborate with developers from other teams as well as business stakeholders in India and in US to design and develop business requirements.

• Plan and execute all digital marketing, including SEO/SEM, marketing database, email, social media and display advertising campaigns
• Design, build and maintain our social media presence
• Measure and report performance of all digital marketing campaigns, and assess against goals (ROI and KPIs)
• Identify trends and insights, and optimize spend and performance based on the insights
• Brainstorm new and creative growth strategies
• Plan, execute, and measure experiments and conversion tests
• Collaborate with internal teams to create landing pages and optimize user experience
• Utilize strong analytical ability to evaluate end-to-end customer experience across multiple channels and customer touch points
• Instrument conversion points and optimize user funnels
• Collaborate with agencies and other vendor partners
• Evaluate emerging technologies. Provide thought leadership and perspective for adoption where appropriate

Key Responsibility Areas:

• To develop new business opportunitiesby selling SaaS Workflow automation solutions.
• To Generate leads, follow up by email/phone, give product demos and close sales.
• Meet & engagewith customers and help them understand various product features.
• Demonstrate the ability to maximize profitable volume growth, Time Management and client preference in the assigned market.
• Maintain data related to partners, accounts and document customer interactions.

MUST HAVE OWN VEHICLE & A VALID DRIVING LICENCE.


WHY JOIN US ?

• Professional development and career advancement opportunities.
• Young and vibrant work culture.

Current CTC:

Expected CTC:

Notice Period:

Best Regards,