Head RPA at IT Company · Mumbai · 7 - 10 years · ₹4L - ₹8L / yr (ESOP available) · Posted 27 Sep 2021
Pre-Sales – [As the primary role this will dominate 60% of your bandwidth]
• Design solutions utilizing RPA (Ui path and AA) best practices and maintain overall technical responsibility for project delivery as the leader of the delivery team.
• Build the right relationships across all levels of the client to ensure roadblocks to RPA adoption are addressed.
• Lead the transformation effort to standardize the delivery management and enabling technology landscape within the customer to achieve cost efficiency and service delivery performance.
• Consult with clients and partners to provide functional and technical expertise in areas including, solution design, project management, business process improvement and risk identification/mitigation.
• Shape the end-to-end architecture and design, and solution implementation.
• Provide oversight and guidance of new services initiatives, ensuring adherence to best practices.
Services Delivery – [As the Services Delivery Leader this role will command 25% of your bandwidth]
• You will put together a high-performance, qualified and experienced delivery team in India. Provide coaching and management to Team Leads to ensure quality delivery.
• Chart and oversee implementation of customer RPA journeys from an existing initial implementation to a robust scalable model.
• Establish COE comprising of a crack team of domain experts
• Design RPA services to solve our customer's most challenging use cases by leveraging your technical skills to integrate a wide variety of systems.
Recruitment – [Up to 5% of bandwidth]
• Support identification, screening & recruitment of technical resources
Training – [Up to 10% of bandwidth]
• Set in place a Learning Framework to quickly onboard New Hires and get them ready to be deployed
• Ensure development and documentation of configuration best practices and contribute to team training and professional development

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We are hiring a UiPath RPA Developer to automate business processes end to end.
Responsibilities
- Design and build RPA bots with UiPath Studio
- Deploy and manage bots through UiPath Orchestrator
- Analyse processes and find automation opportunities
- Maintain and improve existing automations
Requirements
- 1+ years of RPA development with UiPath
- Experience with Orchestrator, queues and exception handling
- Exposure to Automation Anywhere or Blue Prism is a plus

Company Overview:
Euphoric Thought Technologies is a dynamic technology services firm specializing in digital transformation and intelligent automation solutions. We partner with global enterprises to streamline complex business processes through cutting-edge software engineering and data-driven insights. Operating at the intersection of innovation and operational efficiency, we empower our clients to scale their digital capabilities and achieve sustainable growth in a competitive landscape.
Role Overview:
As an RPA Developer, you will be at the forefront of our automation practice, designing and deploying robust robotic process automation solutions that drive tangible business value. You will collaborate closely with cross-functional teams, including business analysts and process owners, to translate manual workflows into efficient, automated digital processes. Your work will directly impact operational productivity, reducing manual overhead and enhancing accuracy for our diverse portfolio of clients.
Key Responsibilities:
- Design, develop, and maintain scalable automation workflows using UiPath to optimize business processes for our clients.
- Conduct comprehensive automation testing to ensure the reliability, security, and performance of bots before deployment into production environments.
- Manage the end-to-end RPA implementation lifecycle, from initial process assessment and solution design to final delivery and post-implementation support.
- Collaborate with stakeholders to identify automation opportunities, ensuring that technical solutions align with specific business requirements and long-term goals.
- Troubleshoot and resolve technical issues within existing automation frameworks to minimize downtime and maintain high operational standards.
Required Skillset:
- Demonstrated expertise in building complex automation solutions using UiPath, with a strong grasp of REFramework and orchestrator management.
- Proven ability to execute rigorous automation testing protocols, ensuring high-quality output and seamless integration with existing enterprise systems.
- Strong analytical mindset with the ability to translate ambiguous business requirements into structured, technical automation logic.
- Excellent communication skills to effectively articulate technical concepts to non-technical stakeholders and work collaboratively within a team-oriented environment.
- Ability to work effectively from our Noida office, maintaining high standards of productivity and professional accountability.
- A minimum of 3 to 4 years of hands-on experience in RPA development and implementation.
Monitoring
Monitor UiPath Orchestrator, unattended robots, queues, and scheduled jobs for availability and successful execution during the RPA Coverage Hours.
• Monitor and action alerts for job failures, faulted transactions, queue backlogs, robot disconnections, stuck or long - running jobs, and license or capacity thresholds.
. Route RPA alerts into the BCI ITSM platform for incident creation, assignment, and tracking in accordance with Schedule
A
1 (Cross Tower Services).
• Perform scheduled health checks of the RPA Environment and report exceptions.Incident and Request Management
•Receive, triage, prioritize, and resolve Incidents affecting the RPA Environment in accordance with the priority matrix set out in Schedule A
1 (Cross Tower Services).
Restart failed jobs, retry or reprocess faulted queue items, and clear blocking conditions in accordance with documented runbooks.
•Escalate Incidents attributable to a product defect to the UiPath vendor and manage the vendor case to closure.
• Escalate Incidents attributable to business logic, source data, or upstream application defects to the BCI process owner or the responsible Service Tower.
•Fulfill service requests for scheduling changes, queue management, and robot or asset configuration within the RPA Environment. Platform Administration • Administer UiPath Orchestrator, including folders, robots, assets, credentials, queues, triggers, and schedules.
•Deploy and roll back automation packages released by BCI or a BCI
-designated third party, following the Change Control Process.
•Maintain and update runbooks, monitoring configuration, and support documentation for the RPA Environment.
•Apply platform patches and version upgrades released by the vendor, following the Change Control
Process.
Reporting and Continuous Improvement
• Report Incident volumes, Service Level performance, automation execution success rates, and top recurring failure causes as part of the Monthly Performance Report described in Schedule B (Service Level
Methodology).
•Perform root cause analysis on recurring failures and recommend remediation to the applicable BCI process owner.
•Identify and recommend opportunities to reduce failure volumes and manual intervention within the RPA Environment.






