Presales Engineer

Position - Content Editor

Experience - 3-5years

Keen eyes that can refine news stories to uphold industry standards are what we are looking for.

Job Requirements

• Oversee and manage the daily operations of the newsroom, ensuring the timely publication of news articles.
• Helping and assisting the digital marketing team in framing content strategies.
• Source, assign, and review news articles, ensuring accuracy, clarity, and adherence to editorial guidelines.
• Monitor industry trends, breaking news, and regulatory updates to ensure comprehensive coverage.
• Collaborate with the social media and multimedia teams to enhance content distribution.
• Manage newsroom workflows, set deadlines, and provide editorial direction to the team.
• Conduct meticulous final checks to catch any errors, inaccuracies, or formatting issues.
• Collaborate with writers to address feedback and make necessary revisions.
• Utilize content management systems (CMS) to publish and schedule articles and multimedia content.

Qualifications

• Bachelor's degree in Journalism, English, Communications, or a related field.
• Proven experience as an editor in a crypto media platform.
• Exceptional command of the English language, with strong writing and editing skills.
• Proficiency in using content management systems (CMS).

Nice to Have

• Experience in working with a team of journalists or any news media platform related to fintech.
• Ability to find and fetch trending news using social media channels like Twitter, Reddit, Telegram, and other open-source platforms.
• Exposure to modern technologies like AI, blockchain, and Web3.

Perks:

• Opportunities for professional development and career growth.
• A supportive and collaborative work environment.
• Yearly Bonus
• Provident Fund

Note: Send your Resume attached with Portfolio

We are also accepting application for this profile from News Editor Freshers both junior and seniors positions.

Approach us early by filling out this form: https://forms.gle/iV4cvNqbeNgmuSxq5

Let’s get started on building your path to success!

About MyOperator:

MyOperator is India's leading cloud communications provider, empowering over 10,000 businesses across diverse industries with innovative SaaS solutions. Our offerings include Cloud Call Center, IVR, Toll-free Numbers, Enterprise Mobility, WhatsApp Business Solutions, and Heyo Phone. We are dedicated to delivering excellence through cutting-edge technology and exceptional customer service.

About the Role:

Are you a results-driven and detail-oriented professional with a strong understanding of telecom regulations and backend operations? We are seeking a dynamic Compliance Analyst - Operations to take ownership of backend operations, vendor management, and ensure full adherence to telecom-related compliances.

This role requires a deep understanding of telecom infrastructure, data center operations, and regulatory frameworks. You will be instrumental in driving compliance, optimizing operational processes, supporting strategic business growth, and mitigating potential operational and compliance risks.

Key Responsibilities:

• Regulatory Compliance: Ensure adherence to all telecom-related laws, licenses, and regulatory guidelines (TRAI, DoT, etc.). Stay updated on compliance mandates, coordinate audits and filings, and manage relationships with regulatory bodies.
• Telecom Procurement & Vendor Management: Conduct end-to-end procurement of telecom resources and services, ensuring cost efficiency, SLA adherence, and compliance in vendor contracts. Develop and execute vendor management strategies including evaluation, onboarding, contract compliance checks, and performance reviews.
• Data Center Operations: Oversee procurement and resource planning for data center infrastructure, monitor performance, identify areas for optimization and regulatory alignment, and ensure adherence to relevant security standards.
• Vendor Governance: Develop and execute vendor management strategies including evaluation, onboarding, contract compliance checks, and performance reviews. Manage relationships with key vendors.
• Asset & Infrastructure Troubleshooting: Manage technical troubleshooting, minimize downtime, and ensure preventive maintenance protocols for telecom infrastructure and data centers.
• Ticketing & Issue Resolution: Handle operational queries via ticketing system, conduct root cause analysis, and suggest process improvements.
• SOPs & Process Development: Define, document, and suggest Standard Operating Procedures (SOPs) across telecom, compliance, and operations functions. Identify opportunities for automation in operational processes.
• Data Management & Reporting: Collect and analyze data from internal and external sources to support management decision-making. Develop dashboards and reports for operational visibility and monitor Key Performance Indicators (KPIs) for backend operations and compliance.
• Cross-functional Collaboration: Work with internal teams to align operational strategies with business objectives and compliance standards.
• Audit & Cost Optimization Support: Assist in telecom/vendor audits (internal and external) and contribute to cost-efficiency initiatives across operations. Familiarity with audit frameworks is desirable.
• Risk Management & Mitigation: Identify potential operational and compliance risks and develop and implement mitigation strategies.
• Stakeholder Management: Interact and manage relationships with external stakeholders like regulatory bodies and auditors.
• Admin Oversight: Manage end-to-end admin tasks including facility coordination, vendor contracts, and support services to ensure smooth daily operations.

Requirements:

• Education: Post Graduate (MBA preferred).
• Experience: Minimum 3-5 years of experience in backend operations, with mandatory exposure to telecom infrastructure and telecom regulatory compliance.

Skills:

• Deep understanding of the telecom regulatory landscape (TRAI, DoT, etc.).
• Strong vendor management and negotiation skills, including SLA adherence.
• Knowledge of telecom and data center infrastructure operations and relevant security standards.
• Ability to design and optimize operational workflows and SOPs.
• Proficiency in MS Office (Excel, Word, PowerPoint).
• Working knowledge of data reporting tools like Google Data Studio, AWS QuickSight, etc.
• Strong communication and analytical skills.
• Experience of working with ticketing systems.
• Basic project management skills.
• Certifications: Relevant certifications (e.g., ITIL, specific telecom certifications, compliance-related certifications) are a plus.
• Understanding of SLAs and KPIs: Proven ability to understand, define, and monitor Key Performance Indicators (KPIs) for backend operations and compliance.
• Location: Candidates must be based in Delhi/NCR.

Other Requirements:

• Willingness to work flexible hours and roster-based shifts (including Sundays).
• Comfortable with a 6-day workweek.
• Location: Work-from-office (Noida, Sector 2).
• Willing to travel to data centers across India when needed.
• Flexibility in communication with both technical and non-technical stakeholders.
• Proactive and solution-oriented approach to challenges.

Benefits:

• Competitive salary aligned with industry standards and experience.
• Opportunity to work at the intersection of compliance, operations, and telecom infrastructure.
• Exposure to strategic and high-impact operational roles across telecom and data center verticals.
• A dynamic and collaborative work environment with growth potential.
• On-the-job learning in telecom regulations, infra compliance, and vendor governance.
• Potential for growth within the organization.
• Exposure to new and innovative technologies in the telecom and data center space (if applicable).
• Specific training opportunities in telecom regulations or technologies (if applicable).

Role Overview

We are seeking a ServiceNow Product Owner with deep expertise in ServiceNow modules (CSM, ITSM, HRSD)

and strong scripting and data-handling skills.

This role focuses on translating real enterprise workflows into structured, data-driven AI training tasks, helping improve reasoning and understanding within AI systems. It is not a platform configuration or app development role — instead, it blends functional ServiceNow knowledge, prompt engineering, and data design to build the next generation of intelligent enterprise models.

Key Responsibilities

·    Define decision frameworks and realistic scenarios for AI reinforcement learning based on ServiceNow workflows.

·    Design scenario-driven tasks mirroring ServiceNow processes like case handling, SLA tracking, and IT incident management.

·    Develop and validate structured data tasks in JSON, ensuring accuracy and clarity.

·    Write natural language instructions aligned with ServiceNow’s business logic and workflows.

·    Use SQL queries for validation and quality checks of task data.

·    Apply prompt engineering techniques to guide model reasoning.

·    Collaborate with peers to expand and document cross-domain scenarios (CSM, ITSM, HRSD).

·    Create and maintain documentation of scenario patterns and best practices.

Required Experience

·    4–6 years of experience with ServiceNow (CSM, ITSM, HRSD).

·    Deep understanding of cases, incidents, requests, SLAs, and knowledge management processes.

·    Proven ability to design realistic enterprise scenarios mapping to ServiceNow operations.

·    Exposure to AI model training workflows or structured data design is a plus.

Preferred Qualifications

·    ServiceNow Certified System Administrator (CSA)

·    ServiceNow Certified Implementation Specialist (CIS-ITSM / CSM / HRSD)

·    Exposure to AI/ML workflows or model training data preparation.

·    Excellent written and verbal communication skills, with client-facing 

Mandatory Skills: Scripting (Javascript, Glide Script), JSON Handling, SQL, Service Now Modules (ITSM, CSM, HRSD) and Prompt Engineering.

What You’ll Be Doing:

● Design and build parts of our data pipeline architecture for extraction, transformation, and loading of data from a wide variety of data sources using the latest Big Data technologies.

● Identify, design, and implement internal process improvements: automating manual processes, optimizing data delivery, re-designing infrastructure for greater scalability, etc.

● Work with stakeholders including the Executive, Product, Data and Design teams to assist with data-related technical issues and support their data infrastructure needs.

● Work with machine learning, data, and analytics experts to drive innovation, accuracy and greater functionality in our data system. Qualifications:

● Bachelor's degree in Engineering, Computer Science, or relevant field.

● 10+ years of relevant and recent experience in a Data Engineer role. ● 5+ years recent experience with Apache Spark and solid understanding of the fundamentals.

● Deep understanding of Big Data concepts and distributed systems.

● Strong coding skills with Scala, Python, Java and/or other languages and the ability to quickly switch between them with ease.

● Advanced working SQL knowledge and experience working with a variety of relational databases such as Postgres and/or MySQL.

● Cloud Experience with DataBricks

● Experience working with data stored in many formats including Delta Tables, Parquet, CSV and JSON.

● Comfortable working in a linux shell environment and writing scripts as needed.

● Comfortable working in an Agile environment

● Machine Learning knowledge is a plus.

● Must be capable of working independently and delivering stable, efficient and reliable software.

● Excellent written and verbal communication skills in English.

● Experience supporting and working with cross-functional teams in a dynamic environment

EMPLOYMENT TYPE: Full-Time, Permanent

LOCATION: Remote (Pan India)

SHIFT TIMINGS: 2.00 pm-11:00pm IST 

Roles & Responsibilities : 

Perform general office duties to support Sales & Marketing (e.g., filing, sending emails, typing, faxing, copying).

Prepare sales-related documents throughout the sales process (e.g., proposals, contracts, or banquet event orders).

Promote awareness of brand image internally and externally.

Gather materials and assemble information packages (e.g., brochures, promotional materials).

Enter, retrieve, reconcile, and verify information (e.g., commissions, leads, third parties) in software involved in the sales process.

Serve as the point of contact for clients and communicate with them by phone and email to respond to questions and requests.

Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets.

Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette.

Develop and maintain positive working relationships with others; support the team to reach common goals; listen and respond appropriately to the concerns of other employees.

Comply with quality assurance expectations and standards.

Perform other reasonable job duties as requested by Supervisors.

Qualifications :

Bachelor’s Degree in Business Administration or related field required

2+ years’ of sales experience

Strong proficiency in Microsoft Excel, Word, and Access

Ability to work well in a fast-paced environment

Excellent team development and leadership skills

We're hiring a Front End Developer for the Indore location to join our team!

Experience required: 2-4 Years

Job Location: Indore (Onsite)

#skillsrequired:- Reactjs, Next.js, Redux, Flux, HTML, CSS, JavaScript, Material-UI (MUI), Git, Webpack, Babel

#Requirements:

▫ Proficiency in React.js and its core principles

▫ Experience with popular React.js workflows (such as Redux, Flux, or Context API)

▫ Strong knowledge of HTML, CSS, and JavaScript

▫ Familiarity with the Next.js and Material-UI (MUI) framework

▫ Understanding of RESTful APIs and asynchronous request handling

▫ Experience with version control systems (e.g., Git)

▫ Knowledge of frontend build tools (e.g., Webpack, Babel)

▫ Ability to optimize applications for maximum speed and scalability

▫ Familiarity with browser rendering behavior and performance optimization techniques

▫ Excellent problem-solving and communication skills

▫ Experience with Agile/Scrum methodologies is a plus

SaaS (Mandatory)and Java, Spring boot, Azure is good go

Skills Required:

· Strong application development and design experience in highly Scalable enterprise JAVA/J2EE systems.

· Strong experience in complex application design, ability to provide solutions, design Concepts, design patterns.

· Strong understanding of Java best practices, system scalability, and performance tuning.

· Expertise in Spring (MVC, CORE, Boot, JDBC).

· Strong Knowledge of Restful services, XML, JSON are required.

· Having knowledge in Hadoop/Bigdata/ETL/Reporting systems is a plus.