Knowledge of CPAAS,A2P, MNO, Monetization, Network Protection, Firewall, Anti-fraud mitigation
Creating custom decks and delivering product presentations to customers and leads'
Lead qualification with understanding customer requirements and consulting the right product fit
Documentation - technical & Commercial proposals, one pagers, concept papers, questionnaire
Disruptive business modelling with merger of 2-3 products and services
Liaise with vendor for coordinating technical demos with customers
Educating sales with new GTS products with pitch decks, opportunity identification & sizing
Lead follow-up with sales and tracking progress
Bid management
Product strategy planning with sales for closure
Liaise with Legal and finance teams for MoU, Contracts, etc..
Research
Exploration of new initiatives in ICT space
New product development based on the market insights shared by sales teams
Managing POC to meet success criteria
Shubham Vishwakarma
Full Stack Developer - Averlon
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Python* Python (3 to 6 years): Strong expertise in data workflows and automation
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* Pandas: For detailed data analysis and validation
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* SQL: Querying and performing operations on Delta tables
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Amazon Web Services (AWS)
grafana
KubernetesAbout MyOperator
MyOperator is a Business AI Operator platform that enables businesses, teams, and AI agents to work together seamlessly for customer operations such as Sales, Support, Escalations, Feedback, and Refund processes. With 12,000+ businesses using our platform, we operate at meaningful scale and power mission-critical communication workflows including voice bots, WhatsApp automation, and intelligent call routing.
We are building for reliability, speed, and impact. MyOperator values ownership, critical thinking, and execution. This is a high-expectation, high-learning environment where engineers are empowered to solve complex problems and build systems that directly affect customer outcomes.
Role Overview
We are looking for a skilled and proactive Site Reliability Engineer (SRE) to take end-to-end ownership of production reliability, observability, and performance engineering across MyOperator’s AI-powered communication infrastructure.
This role is not operational-only — it requires strong system design thinking, deep troubleshooting ability, and a production ownership mindset. You will define reliability standards, build observability frameworks, lead incident response, and drive SLO-based engineering practices across distributed AWS and Kubernetes environments.
Key Responsibilities
- Own production reliability, uptime, latency, and error budgets across critical services.
- Design and manage production-grade monitoring using Grafana, VictoriaMetrics (Prometheus), and PromQl, AWS CloudWatch.
- Define and enforce SLIs, SLOs, and SLA thresholds for AI communication systems (voice bots, WhatsApp APIs, call routing).
- Build real-time operational dashboards for incident response, capacity planning, and leadership visibility.
- Implement end-to-end distributed tracing using OpenTelemetry (OTEL Collector).
- Design and maintain centralized logging with strong correlation between logs, metrics, and traces.
- Create SLO-based alerting systems with minimal noise and fast incident detection.
- Lead incident response lifecycle: alert triage, mitigation, RCA documentation, and preventive improvements.
- Drive MTTR reduction through structured monitoring, automation, and reliability engineering practices.
- Monitor and troubleshoot AWS EKS (Kubernetes) production workloads.
- Instrument and monitor LLM API integrations, AI inference pipelines, and messaging systems.
- Analyze logs using OpenSearch / ELK for anomaly detection and root cause identification.
- Automate operational workflows using Python or Bash to eliminate manual toil.
- Drive performance optimization, scalability improvements, and capacity planning.
- Collaborate with engineering teams to instrument new services from day one.
Required Skills & Qualifications
- 3–6 years of experience in Site Reliability Engineering, DevOps, or Platform Engineering roles.
- Hands-on experience with:
- VictoriaMetrics / Prometheus (time-series monitoring)
- Grafana dashboards and visualization
- PromQL for writing complex queries and alerts
- Experience implementing distributed tracing using OpenTelemetry (Mandatory).
- Strong experience with centralized logging systems (ELK / OpenSearch / Loki).
- Experience with alerting frameworks such as Alertmanager or Grafana Alerts.
- Strong understanding of SLIs, SLOs, SLA design, and reliability engineering principles.
- Hands-on experience managing AWS production workloads (EC2, RDS, ELB, CloudWatch, IAM).
- Experience with Kubernetes (AWS EKS preferred).
- Familiarity with CI/CD pipelines and automation tools.
- Good understanding of Linux systems, networking, and cloud infrastructure.
- Experience handling production incidents and participating in on-call rotations.
- Ability to automate operational tasks using Python or Bash.
Good to Have
- Experience with OpenSearch / ELK log pipelines and anomaly detection.
- Kubernetes monitoring (pod health, node metrics, autoscaling behavior).
- CI/CD observability integration (Jenkins, GitHub Actions).
- Experience in monitoring LLM APIs and AI inference pipelines.
- Familiarity with MLOps or AI observability tools (Arize, WhyLabs, etc.).
- Service mesh exposure (Istio).
- Infrastructure as Code (Terraform, CloudFormation).
- Experience with chaos engineering or load testing tools.
- Multi-cluster or multi-region architecture exposure.
Key Expectations
- Ownership of production systems and high availability.
- Strong troubleshooting and debugging skills.
- Focus on automation and reliability improvements.
- Proactive approach to incident prevention.
- Ability to reduce alert noise and improve signal quality.
- Data-driven approach to reliability engineering.
This Role Is Not For
- Candidates with purely development experience and no production ownership.
- Candidates without real incident response or on-call experience.
- Freshers or candidates with less than 3 years of experience.
Java
Spring Boot- Experience in Core Java, CXF, Spring.
- Experience in spring boot, microservices.
- Extensive experience in developing enterprise-scale n-tier applications for the financial domain. Should possess good architectural knowledge and be aware of enterprise application design patterns.
- Should have the ability to analyze, design, develop and test complex, low-latency client-facing applications.
- Good development experience with RDBMS, preferably Sybase database
- Good knowledge of multi-threading and high volume server side development
- Experience in sales and trading platforms in investment banking/capital markets
- Basic working knowledge of Unix/Linux
- Excellent problem solving and coding skills in Java
- Strong interpersonal, communication and analytical skills.
- Should have the ability to express their design ideas and thoughts.
Job Title: Customer Support Executive – Voice Process
Location: Bangalore (On-site)
Experience: 0 to 2 years
Job Type: Full-time
Job Description:
We are hiring enthusiastic and customer-focused individuals for a Customer Support – Voice Process role. If you have excellent communication skills in English and Hindi and a passion for helping people, this is the right opportunity for you!
Key Responsibilities:
- Handle inbound and outbound calls to resolve customer queries or concerns.
- Maintain a positive, empathetic, and professional attitude toward customers at all times.
- Understand customer issues and provide accurate and timely solutions.
- Update customer records and follow up on open tickets/cases.
- Escalate complex issues to the appropriate department when required.
Requirements:
- 0 to 2 years of experience in customer service, BPO, or a voice process role (Freshers are welcome).
- Fluent in English and Hindi – both verbal and written.
- Basic computer knowledge and typing skills.
- Ability to work in a fast-paced environment.
- Strong listening, problem-solving, and interpersonal skills.
Shift: Rotational Day Shifts (No Night Shift)
Working Days: 6 days a week (1 rotational week off)
Salary: ₹15,000 – ₹22,000/month (Based on experience and interview performance)
Location: Bangalore (Candidates must be open to work from office)
Android Development
KotlinJavaBottom-Funnel provides the system and framework that modern marketers need to generate clients from scratch.BOTTOM-FUNNEL is a 360° digital branding and marketing agency that provides a wide spectrum of internet marketing services to enhance the online presence of all kinds of businesses. We offer global solutions of digital marketing and all IT trending technology solutions, communication through classifieds, web portals, social media networks, advertising channels, and search engines. Our digital experts and business consultants help clients by providing only the best digital marketing strategy to develop through innovation and creativity.
Employment Type: Employee - Full Time
Work Location: Jaipur, Rajasthan ( Work From Office Only)
Notice Period : Immediate - 15 Days 30 Days only
Job Summary
An Android developer is responsible for developing applications for devices powered by the Android operating system. Due to the fragmentation of this ecosystem, an Android developer must pay special attention to the application’s compatibility with multiple versions of Android and device types. They must also have a strong understanding of the patterns and practices that revolve around such a platform.
Responsibilities
• Design, build and maintain high performance, reusable, and reliable Kotlin code.
• Ensure the best possible performance, quality, and responsiveness of the application. Help maintain code quality and automatization.
• Should be familiar with architectural patterns like MVP, MVVM, MVC.
• Strong knowledge of Android SDK, different versions of Android, and how to deal with different screen sizes.
• Familiarity with RESTful APIs to connect Android applications to back-end services.
• Strong knowledge of Android UI design principles, patterns, and best practices
• Experience with offline storage, threading, and performance tuning
• Knowledge of the open-source Android ecosystem and the libraries available for common tasks
• Build lightweight, low latent Android applications with limited or no dependency on third-party modules.
• Unit-test code for robustness, including edge cases, usability, and general reliability
Must Have:
Exposure to Kotlin, RxJava / LiveData / Coroutines, Caching & Database
Good to Have:
• Minimum of 2+ years of experience in Java
• Strong knowledge of Android SDK, different versions of Android, and how to deal with different screen sizes
• Familiarity with RESTful APIs to connect Android applications to back-end services
• Strong knowledge of Android UI design principles, patterns, and best practices
• Camera APIs, Exoplayer, Profiling & Performance Tuning, Unit Testing.
• Design and build applications for Android devices.
• Maintain quality and ensure responsiveness of applications.
• Collaborate with the rest of the engineering team to design and launch new features.
• Maintain code integrity and organization.
• Be proficient with Java and Kotlin.
• Experience with offline storage, threading, and performance tuning.
• Must be familiar with RESTful APIs to connect android applications to back-end services.
• Experience with cloud message APIs and usage of push notifications.
• Knowledge of Git.
Qualifications
• Minimum 2 Years of experience in building Android Apps using
• Strong knowledge of Android SDK
• Familiarity with cloud message APIs and push notifications.
• Proficient understanding of code versioning tools such as Git, SVN, bit bucket
• Experience detecting and correcting memory usage issues as well as optimizing code for application performance
• Unit-test code for robustness, including edge cases, usability, and high reliability
• Work with modern tools including Jira, Slack, GitHub, Google Docs, etc
• Rock solid at working with third-party dependencies and debugging dependency conflicts
• Experience with task planning and estimating effort
• Strong collaborator and comfortable to work in an agile, remote and distributed team environment
Benefits :
- Opportunity to work on highly challenging international projects.
- Opportunity to travel & work with International clients.
- Flexible and friendly work environment
- Great organisational culture, focus on employee's well-being.
- Work-life balance.
- Be part of the best place to work for certified company
This innovative startup offers ready to drink alcoholic beverages for the global Indian. They are disrupting a $35bn market by offering consumers more choice, better packaging and an aspirational experience. The company is on track to be sold in more than 1000 outlets by the end of the year, and has raised a seed round of ~ $500mn from well known VCs and founders including First Cheque, Letsventure and Bhavish Agarwal.
The company was founded by an IIT Bombay alum who has more than a decade of experience in established global FMCG companies like P&G, as well as startups like Ola and FoodPanda.
As a City Head, you will be responsible for strategizing and driving the city sales process and ensuring increase in the business for the company.
What you will do:
- Managing and driving the sales in the assigned city and also ensuring the expansion of sales in HORECA and retail
- Ensuring the city's revenue growth with P&L responsibilities
- Strategizing and implementing a sales management process to identify and prioritize key customers and prospects
- Developing and maintaining long-term professional relationships with existing customers
- Identifying and acquiring new customers through professional networking
- Working closely with internal stakeholders such as various divisions as well as external stakeholders such as customers
- Managing and guiding a team of sales experts in the assigned city and thus driving sales through them
- Updating and educating the team on various products of the company regularly
- Laying down the sales planning roadmap and ensuring the execution of the same
- Monitoring the sales team performance and also motivating them to meet or exceed sales target
- Maintaining, updating relevant sales data and reporting the same to the management in regular intervals
- Monitoring customer feedback regularly and accordingly working on the same and also handling escalations, if any
Desired Candidate Profile
What you need to have:- Graduation is a must. MBA is desirable
- Relevant work experience of 7 – 10 years in sales and also proven work experience of managing a team and sales in an assigned city
- Excellent communication, listening and negotiation skills
- Excellent networking skills with a positive approach towards achieving set goals
- Exceptional management, customer-service, leadership and organizational skills
- Proficiency in MS Office Suite
NodeJS (Node.js)
React.js
Vue.js
Javascript[Developers with strong React JS knowledge and open to learning the Vue JS framework also can apply]
We are looking for a SDE—Full stack Web Developers with 2+ years of hands on experience along with Strong Frontend knowledge Vue, React , Nuxt JS, using Bootstrap ability adopt all-new Vue complete state management modern stacks and it’s SEO configuration and develops an abundance of ideas for building efficient UI components, UI strategies, also worked on Backend JS Frameworks latest Node js Express JS, REST API Design, serverless concept (npm, Express Js).
Required skills
- Ability to translate designs from product teams into working product features.
- Design and build software for mobile, front-end clients and back-end systems.
- Strong understanding and fundamentals of HTML/CSS/JS
- Vue Js, Nuxt JS, using Bootstrap (Vue CLI, Vue Router, Vuex, Composition API, Vite/Webpack configurations, hooks) and ability to adopt all-new Vue complete state management modern stacks.
- Ability to Migrate to the latest version of the respective Web UI framework and its SEO configuration and develop an abundance of ideas for building efficient UI components, UI strategies.
- Worked on Latest Node js, REST API Design, serverless concept (npm, Express Js)
- Experience in NoSQL DB Collection documents data modeling and design for that large scale projects (Firestore or MongoDB )
Optional Skills
- Knowledge of Advanced GCP fundamentals like Google Load balancer, Google cloud CDN.
- Have explored new backends stacks like GraphQL Hasura Cloud.
- Experience in REST API caching and CDN configurations.
- Worked on Instant pages load with more Google Lighthouse score and worked on resolving JS error reports.
- Optional: Knowledge on Google Serverless Technologies like Google Firebase Platform (Firebase Auth, Cloud Function, Cloud Run, Google Firestore, Firebase Web SDK ) Fundamental knowledge of Docker, GCP, and the modern Serverless concept, worked on Docker (Devops Fundamental knowledge on Docker, Deployment, CD/CI) will be good.
Our client is more than 2 decades old NBFC registered with the RBI. The company was set up with an aim to empower rural entrepreneurs, SMEs, and small institutions by micro-financing. The company has come a long way since its inception in 1992 and has evolved with time with the introduction of its App in the small loans sector. At present, the company has more than 5000 employees and has serviced millions of borrowers to accomplish their dreams.
The group has diversified into the education segment and is running two schools. The schools are part of one of the largest private school chains in India. The schools have a flourishing family of 350 teachers and 6500 students. The leadership team at the helm of the company has demonstrable experience in financial services and has built the company by upholding the trust of its customers.
What you need to do:
- Identifying and sourcing prospective Channel Partners (CSP’s) in line with the requirements of the company
- Managing a team of Channel Partners (CSP’s) and selling the financial products/services of the company
- Being a representative of the company and ensuring that the queries or concerns raised by the Channel Partners (CSP’s) are resolved in a timely manner
- Ensuring that the Channel Partners (CSP’s) are handling and processing various related forms and documents as per the laid down processes
- Ensuring that the Channel Partners (CSP’s) are working and are operational during the working hours as per the company’s guidelines
- Monitoring the work-related activities of the channel of Channel Partners (CSP’s) and guiding them accordingly and thus be a link between the Principals and the team of Channel Partners (CSP’s)
- Working closely with internal stakeholders such as the teams within the company and also external stakeholders such as customers
- Ensuring compliance of related rules, laws & regulations while handling and selling the financial services to the customers
- Updating and maintaining a database of sales figures and other related data and reporting the same to the business in regular intervals
Desired Candidate Profile
What you need to have:- Graduation is a must
- Total work experience of 10 years with at least 3 years of work experience in heading business correspondent channel and driving sales through the same
- Excellent networking skills
Android DevelopmentKotlinJavaAbout the job
Responsibilities and qualifications
- 5+ years of Android development experience
- Will own several parts of our tech stack, but primarily our Android app
- Build new functionality to the Android app and regularly re-architect it to keep up with latest technologies (e.g., Kotlin)
- Work on new tech that we are already a leading user of (e.g., Google Firebase)
- Work closely with the backend team to construct creative solutions
- Optimize, improve efficiency, scalability, stability of application
- MUST BE reliable, and be able to communicate clearly
- MUST BE able to own and deliver their own work within deadlines, professionally
- Should be passionate about building a strong engineering culture
Bonus Points for experience building high-scale applications, SDKs and other web technologies (like JavaScript).
Who we are
- Fast growing Chennai-based startup (with venture funding)
- Led by strong engineers with significant experience at top tier firms like McKinsey, Oracle, Morgan Stanley, and authors of multiple Java Standards
- Building an awesome product already used by Swigg etc.
- Raised investment, so this role will not vanish in a few months
- Mentors include the Vice Chairman of HCL, Chairman of Singapore Airlines, Senior leaders from LinkedIn etc.
Other background information
- Looking for strong, passionate developers who want to join our team and grow
- We move fast, and will make you an offer in a few days for the right person
- The job location will be in Chennai (it is the SaaS capital of India)
- Please only apply if you are open to moving to Chennai (or are already here)
- This won't be a 10 - 6 job, but you will be given amazing responsibilities
- You will learn a ton, have a lot of flexibility, and have fun while doing it!
Job Perks
- Daily breakfast
- Friday team lunches
- Macbook
- Office near beach (for when people return after COVID)
- Potential for stock options (in lakhs)
- Stipend to attend conferences
- Potential travel to Singapore and other client locations
- Job Title:- HR – Executive
- Experience:- Min. 2 years’ experience
- Job Location:- Opp. Sola over bridge, Ahmedabad
- Number of Vacancy:- 01, Sunday week off
- Notice Period:- Can join less than a month
Job Description:-
- Reviewing resumes and applications.
- Conducting recruitment interviews and providing the necessary inputs during the hiring process.
- Working with recruitment agencies to source for candidates for specific job positions.
- Coordinating with consultants and candidates for scheduling appointments with the management team for sourcing.
- Conducting first round of telephonic interview for the candidates to schedule interviews.
- Maintaining HR records, such as those related to compensation, Personnel files, etc.
- Communicating and explaining the organization's HR policies to the employees.
- Follow up of confirmation records statutory obligations - PF, ESIC, taxes, gratuity, LTA, bonus, etc.
- Preparation of salary statement.
- Handling the full and final settlement of the employees.
- General Administration.
- Preparing and submitting all relevant HR letters/documents/certificates as per the requirement of employees in consultation with the management.
- Recording, maintaining and monitoring attendance to ensure employee punctuality.
- Conducting employee orientation and facilitating newcomers joining formalities.
- Maintaining and regularly updating the master database (personal file, personal database, etc.) of each employee.
- Resolving grievances or queries that any of the employees have.
- Escalating to the right level depending on the nature of the grievance or issue.
- Conducting exit interviews for employees and recording them accordingly.
- Reviewing job descriptions for all positions at regular intervals and updating them in consultation with the respective managers.
- Engaging with employees on a regular basis to understand the motivation levels of people in the organization.
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon