Presales Manager

How to apply -

Please follow the steps below :

1) The first step is to apply for the role. Please click on the link mentioned and fill out the form. - https://recruiterflow.com/wishup/jobs/154

2) Once all the details are filled in, you will encounter an online proctored test, the Aptitude test (25 minutes duration) on the link here -

a.) https://app.wishup.co/test

3) Initial Discussion

4) Interview with Hiring Manager - 1

5) Interview with the Hiring Manager - 2

6) Interview with Hiring Manager - 3

About Wishup

Wishup is India’s largest remote work platform (since 2017), connecting global businesses with top remote professionals in roles such as Virtual Assistants, Operations/Admin Managers, Executive Assistants, Project Managers, Bookkeepers, and Accountants. With a stringent 0.1% acceptance rate, each professional is upskilled and managed via our AI-based remote work tool.

Backed by marquee investors (Orios Ventures, Inflection Point Ventures, 500 Startups, and Tracxn Labs), Wishup’s leadership team includes alumni from premier institutes like IIT Madras, IIM Ahmedabad, IIT Kanpur, IIT Bombay, and DCE.

About the role, Key notes:

• Profile – Client Success Head
• Role – Full-time
• Grade – Sr. Manager / AVP
• Location – Remote - Work from home / Anywhere
• Work hours – Mon to Fri / US Shift (6:30 PM to 3:30 AM IST)

What you’ll do? 

Develop Healthy Client Relationship - Create engagement strategies with clients to develop a professional relationship through the provision of product and operational services, training, and customer services.

Enhance Client Training - Makes sure that clients are aware of resources available for learning about Wishup’s service and that they’ve got tools letting them take advantage of everything Wishup offers.

Evaluate and Analyze Client Needs - Regularly checking on how Wishup’s service is meeting customers’ needs and whether there are areas for possible improvement or upgrades

Build Trust and Transparency with Clients - Unlock more value for their customers and create a virtuous circle that ensures mutual success.

Onboard New Clients - Educate key customers on how to build an effective virtual team using Wishup and derive the best possible output using the best virtual workspace practices

Act as a Client Advocate - Ensure the client’s feedback is heard and acted upon. Be the voice of the clients in the company, and mediate between the clients’ requests and the company’s vision.

Encourage Clients to Upgrade and build efficient virtual teams - Persuade customers to upgrade to higher plans or even catalyze them to consider building virtual teams leveraging Wishup’s potential. With an in-depth understanding of the Client’s needs, you can identify opportunities for the company to provide additional services. 

Promote Client Loyalty - Keep track of clients’ subscription expiration dates and follow up with them to renew their subscriptions. Reduce the churn rate and increase retention by providing the client highest standard of service.

Expectation in Week 1 –

• Understand our business model, how we work, and who we serve.
• Understand the role of various departments and how they collaborate to deliver an exceptional client experience

Expectation in Month 1 –

• Learn all about the current set of processes in place
• Take on your first set of key accounts and handle their engagement
• Learn all about onboarding clients and initiate onboarding calls to build your own portfolio

Expectation till Month 3 –

• Nurture the relationships with the assigned accounts and build an upgrade pipeline to drive internal revenue
• Coach and mentor the Client Success Managers on effective strategies to reduce churn and drive growth with existing accounts
• Build a referral strategy to unlock growth potential by targeting business circles from existing accounts
• Formulate a plan to hire and train 3 new CSMs to achieve the desired internal revenue growth target

Expectations till Month 6 –

• Identify gaps in the pipeline and process to drive growth from existing accounts
• Convert 5 key accounts to match the current mega accounts in the company
• Demonstrate successful execution and implementation of the new growth strategies

Expectation in year 1 –

• Lead a team of 10 Client Success Managers to drive the internal revenue growth goals and retain them
• Maintain and grow a stable upgrade and referral pipeline
• Build up the talent onboarding strategies, test them thoroughly, capture and analyze the results, and implement improvements. 

What are we looking for?

• 4+ years of customer success/client relationship experience, post-sales, or consulting role 
• Strong work experience in client-facing roles such as account management, business development
• Very detail-oriented, tech-savvy, and solution-oriented
• Proven track record and enthusiasm for driving outcomes, with the ability to work under pressure
• Experience in onboarding, set up, training/product demos, resolution and escalation of issues, and client retention.
• Able to use data to make decisions, simplify complex problems, and express themselves thoughtfully
• Strong track record of identifying customer needs and successfully executing on retention and adoption strategies
• Ability to challenge team members and be challenged, provide and receive feedback to achieve team goals
• Excellent communication and presentation skills with the ability to flex style depending on the audience (C-Level / Leadership / Team)
• Ability to adapt and thrive in a fast-paced environment and rapidly changing market
• Bachelor’s degree required

What’s in it for you?

• A fully remote (work from anywhere) role
• Receive a more-than-competitive salary plus benefits
• Performance-driven and transparent work culture
• Enjoy a culture with opportunities for growth and learning

As a Full Stack Developer, you'll be instrumental in shaping the future of AI assistants for data teams and understanding the intricacies of Large Language Models (LLMs) to optimise their usage across multiple use cases. Utilising Django, you'll architect backend infrastructures optimised for handling data processes and LLM interactions. Your role involves building APIs with the Django Rest Framework. With React, you'll design user-centric interfaces that seamlessly integrate with our AI assistants, ensuring that data teams have an intuitive experience. Working at the forefront of AI revolutions and pushing the boundaries of what AI can achieve in data management and analysis.

Responsibilities:

• Back-end Development: Utilise Django to architect robust back-end infrastructures. Ensure they are tailored for complex data processes and seamless LLM interactions.
• API Design: Craft efficient and scalable APIs using the Django Rest Framework.
• Front-end Development: Transform UI/UX designs into functional web pages using React. Prioritise performance and deliver seamless user experiences.
• AI Integration: Design user interfaces that flawlessly integrate with our LLMs, and AI assistants, aiming to offer data teams an intuitive and efficient interaction.
• Innovation: Stay abreast of AI advancements. Push boundaries and explore new possibilities in data management and analysis using AI.

Requirements:

• Pre-requisite Tech Stack: Python, Django, React, Springboot, CSS, and SQL
• Previous work experience with a start-up or similar setting is preferred
• Having an interest in system architecture design

Job Responsibilities

• Set-up gameplay mechanics
• Responsible for bringing fun elements to the game.
• Work with designers and artists to deliver projects on time
• Design and build game features end to end.
• Help estimate and plan work cycles
• Be passionate about the game and input into future direction.
• Build with scalability, maintainability, and reusability in mind.
• Deliver code at the highest quality standards and best practices.
• Perform regular code reviews and maintain coding standards.
• Knowledge sharing with teammates.

Skills Required

• Expertise in Unity Game Engine
• Solid understanding of OOPS, data structures and algorithms
• Good C# programming skills with a passion for Clean Code Practices.
• You've worked on kickass projects
• Excellent problem-solving ability
• Passionate about playing and developing best-in-class video game experience

Perks

• Best salary in the segment
• Amazing workplace environment
• Insurance and PF
• Remote work option

BDM CUM Business Analyst

Note: Notice period is immediate to 15 days’ maximum candidates can apply.

Kindly read carefully

Role: BDM CUM Business Analyst

Work Location: LUCKNOW

Experience: Minimum 2 + years into the same key skills

Budget: open

Mode: Permanent

Job description

We are looking for a candidate with 2-5 years of experience in Business Analysis and IT project coordination with documentation in IT (Web development/application development / mobile apps development) along with international client handling experience..

Job Responsibilities:
Discussion with customer/project team to understand the requirements
Creating, analyzing, and validating detailed functional and business specifications (BRD / SRS Preparation)
Requirement walk-through and getting requirement sign-off from the customer
Analyzing the requirements of the clients and converting them into technical documents as per the specifications
Creating wireframes to determine the flow and functionalities of the application
Facilitating the negotiation of requirements amongst multiple stakeholders
Creating Proposals and other relevant documents
Creating Slide Decks required for explaining Business Solutions & Approach
Explaining the requirements to technical teams and taking the estimates for the same
Understanding the Adhoc changes and analysis on the impact and creating spec documents
Supporting testing in creating test cases and review of test cases
Allocating tasks to resources as per the milestones of the project
Coordination with the delivery team to deliver the project on or before the estimated deadline
Creating Release documents and UAT Testing of the release
Communicating with clients throughout the life cycle of a project to update them with the progress and path ahead from time to time

Skills:
- Exceptional written and verbal communication, and client-serving skills

- Must have knowledge of some analytical tools

- Ability to prioritize tasks and deliver to deadlines

- Strong relationship building, analytical, & problem-solving skills

- Must have good decision-making skills

- Must be a good team player, good learner, and self-starter

- Proactive and quick executor

- Must have demonstrable client/stakeholder management skills

- Must be self-driven with the ability to manage workload without direct supervision

Data Semantics 

We are Product base company and Microsoft Partner

Data Semantics is an award-winning Data Science company with a vision to empower every organization to harness the full potential of its data assets. In order to achieve this, we provide Artificial Intelligence, Big Data and Data Warehousing solutions to enterprises across the globe. Data Semantics was listed as one of the top 20 Analytics companies by Silicon India 2018 & CIO Review India 2014 as one of the Top 20 BI companies.  We are headquartered in Bangalore, India with our offices in 6 global locations including USA United Kingdom, Canada, United Arab Emirates (Dubai Abu Dhabi), and Mumbai. Our mission is to enable our people to learn the art of data management and visualization to help our customers make quick and smart decisions. 

Our Services include: 

Business Intelligence & Visualization

App and Data Modernization

Low Code Application Development

Artificial Intelligence

Internet of Things

Data Warehouse Modernization

Robotic Process Automation

Advanced Analytics

Our Products: 

Sirius – World’s most agile conversational AI platform

Serina

Conversational Analytics

Contactless Attendance Management System

Company URL:   https://datasemantics.co 

JD:

.Net

.Net Core

Logic App

SQL

Regards,

Deepu Vijayan | Talent Acquisition

Intech offer a range of products aimed at delivering transformative state-of-the-art technology solutions, including Microsoft Dynamics AX, Microsoft Dynamics NAV, Microsoft Dynamics CRM, and Microsoft Azure. In addition, Intech also offers a range of complementary business solutions such as Microsoft SharePoint, Business Intelligence, Human Resources Solutions, and Mobility Solutions, which are integrated with the Dynamics suite to help enhance productivity for organizations.

As our team continues to expand each day, we are always looking to hire determined individuals keen to learn and grow within the organization. If you are interested to learn more about the organization, please visit our website (http://www.intech-systems.com/" target="_blank">www.intech-systems.com). 

Manager –Development is a dynamic professional who is well versed with process of Business to Business (B2B) and Business to Customer (B2C) sales. This individual needs to be excellent in strategic planning, and device strategies to achieve the desired goals. This person needs to be self-driven, goal oriented and passionate to achieve the Key Result Areas.

Job Responsibilities:

Required Qualifications/Skills:

• Ability to design and develop database architectures
• Expert working knowledge and experience of DBMS
• Ability to write complex T-SQL queries
• Expert knowledge of Azure Data Factory (ADF)
• Ability to create and manage SSIS packages while managing a full ETL lifecycle
• Proficiency in data cleansing and reconciliation
• Ability to assist others in topics related to data management
• Ability to quickly investigate and troubleshoot any data/database issues
• Expert knowledge in MS SQL Database Server administration, performance tuning and maintenance experience.

• Ability to work with end-users and project teams to analyze, document and create workflow processes
• Knowledge of SSRS (SQL Server Reporting Services)
• Attention to detail, critical thinking and problem solving skills.
• Excellent verbal/written communication skills and be a good team player.
• Azure SQL knowledge (SQL-as-a-service)
• Understanding of Agile Methodology.
• Working knowledge of Git.

Could Have

• DevOps knowledge (Infrastructure-as-a-code)
• Powershell scripting language
• Monitoring tools like Nagios, Azure tools.

US  based IT/ Software company Requires Backend Web Developer (Dot net  MVC )- Gurgaon(Sector- 34)

One of our client which was established in the year 2002 a part of US set up in the technological hub of North India, Gurgaon, with an objective to provide innovative and intelligent interfaces between you and the technological systems that play an ever-greater role in our lives. At Company we are committed to our customers satisfaction by providing them with ingenious end-to-end solutions using state of the art systems, the latest computing technologies, and all with the economic advantage of an overseas software consulting firm. We have built a honorable reputation in this industry by providing our customer's with the best price, quality, reliability, and support. Our strength is our continuous evolution based on market trends and client feedback.

We have a proven track record of delivering within budget and on time and are very versatile when it comes to understanding a new industry or market segment. Some of our core competencies are listed below.

v Systems Programming

v Embedded Programming

v GIS and Remote sensing

v Geospatial data Intelligence

v Enterprise level applications i.e. CRM, Knowledge Mgmt. System, etc

v Web based Content Management System (WCMS)

v Smart Mobile Device Applications

v Control System and Automation

v Systems Engineering

v Business Process & Document Management applications

We are looking for Sr Dot net  MVC developer  for our client office in Gurgaon.. 

 PFB the details

1) Client - IT & Consulting MNC

2) Location- Gurgoan 

3) Position-Dot net/ Sr Dot net MVC - Developer 

4) Experience- 2- 9  years in DOT NET  -MVC  development 

JD is as follows- 

-Sud have an experience of atleast 2-6  years with at least 1 year on MVC Projects .

Designation: Dot Net ( MVC) Developer

Job Description:

-Working experience in developing applications with .NET technologies.( Dot net/ MVC)

-Sud have handled MVC projects for at-least a years & Good knowledge of MVC

Experience of Entity Framework

-knowledge of object-oriented design and development (OOA/OOD) and the .NET patterns and practices

-Strong analytical and problem-solving abilities, with quick adaptation to new technologies, methodologies and systems

Highly-motivated self-starter.

2) Good to Have

-Reasonable understanding of SQL Server and for integration using https://prolinks.rediffmailpro.com/cgi-bin/prored.cgi?red=http://ADO.NET&;isImage=0&BlockImage=0&rediffng=0">ADO.NET

-Experience with SDLC application/development methodologies

-Strong multi-task orientation with ability to prioritize workload.

-Demonstrated ability working in a fast-paced, collaborative team environment and effectively communicate ideas across business and technical groups

Location: Gurgaon (Sec-34)

-

• Experience in Design and Development of web-based applications using MVC, C#, & SQL Database at the backend.

• Experience in deploying web applications on server, knowledge on MVC framework

-Knowledge of Ajax, Java Script, HTML.

• Excellent logical and analytical skills.

• Capability to work with deadline.

• Good knowledge of identifying and solving problems and enjoy working in teams.

Kindly confirm

- Current ctc & notice period 

- Expectation

Current Location