Role: Sales Operations Executive (SOE)
Location: Mumbai (Work from Office)
Employment Type: Full-time
About Cere Labs
Cere Labs is an AI product and services company working with customers across industries such as manufacturing, healthcare and pharma, technology, consulting, and engineering. The company helps organizations adopt and use AI effectively through well-designed solutions and practical implementations.
Cere Labs is a part of the prestigious Forbes Select 200 club. As the company continues to grow, it is looking for talented and enthusiastic individuals to join its sales team and support its business development efforts.
Role Overview
The Sales Back Office Executive will support the sales function by managing research, coordination, documentation, reporting, and sales operations activities. This is a junior role focused on execution and coordination, working closely with the sales head and business development team to ensure smooth running of the sales pipeline.
The role does not involve direct sales closing but plays a critical part in enabling effective sales outcomes.
Key Responsibilities
Sales Research & Lead Qualification
- Identify and qualify target prospects for Cere Labs’ AI services offerings
- Conduct account and company research to gather relevant business, industry, and stakeholder information
- Create and maintain basic account profiles for priority prospects
Sales Enablement & Presentation Support
- Customize existing pitch decks and presentations based on prospect context
- Maintain and organize sales collateral such as presentations, case studies, and capability decks
Sales Coordination & Communication
- Handle email and LinkedIn communication with prospects in coordination with the sales team
- Schedule meetings, demos, and calls with prospective clients
- Join sales meetings (especially online meetings) and support the discussion flow
- Prepare clear and structured Minutes of Meeting (MoMs) and share follow-up action items
Lead Generation & ABM Support
- Support Account-Based Marketing (ABM) initiatives by coordinating outreach and tracking engagement
- Coordinate lead generation activities with interns or external lead generation agencies
- Track responses, follow-ups, and engagement status of outbound activities
Sales Operations & Reporting
- Track lead movement across the sales funnel and ensure follow-ups are completed
- Prepare regular sales pipeline reports and summaries for the sales head
- Support weekly and monthly sales review preparation
Internal Coordination
- Coordinate with internal teams for information required in proposals or presentations
- Assist in maintaining calendars, schedules, and sales documentation repositories
Experience & Skills Required
Experience
- 2–4 years of experience in a sales support, sales operations, inside sales support, or pre-sales role
- Prior experience in B2B services, IT services, SaaS, consulting, or technology companies is preferred
Skills
- Strong written and verbal communication skills
- Good research and information-gathering ability
- Comfortable working with presentations, documents, and spreadsheets
- Ability to manage multiple tasks, follow-ups, and deadlines
- Basic understanding of sales processes and lead management
- Proficiency with MS PowerPoint, Excel, Word, and basic CRM tools
Personal Attributes
- Detail-oriented and well-organized
- Proactive and willing to learn
- Comfortable coordinating with multiple stakeholders
- Professional and confident in client-facing interactions
Work Location & Mode
- Location: Mumbai office
- Work Mode: Full-time, Work from Office
Shubham Vishwakarma
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About Cere Labs
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Follow CutshortShubham Vishwakarma
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