Sales Specialist

Bachelor’s degree in Computer Science, IT, Engineering, or a related field.

1+ years of experience in a customer-facing technical support role.

Hands-on experience with *Zendesk* and *Jira* for managing and tracking issues.

Proficiency with *API testing tools like Postman*.

Experience writing clear and actionable *Root Cause Analysis (RCA)* documents.

Strong understanding of *SLA management* and escalation workflows.

Excellent communication skills with the ability to translate technical jargon into simple language.

Familiarity with cloud platforms or server-side troubleshooting is a plus, creating troubleshooting guide etc

Willingness to work in a *24/7 on-call rotation* as needed.

As an Enterprise Security Architect you will join a growing organization to lead a modern enterprise security program. In this role the Architect will have responsibility for identifying, defining, developing, leading security technology strategy across a broad portfolio of IAM, Cloud, End Point, Network, Web security and related technology systems, and the assessment of new and emerging identity technologies at the very large enterprise scale.

As a senior member of the team you will engage and partner with senior leaders across the organization leveraging your extensive background in (managing / delivering / implementing / architecting) security technology combined with expertise in organizational and cross-functional communication to develop strategy, influence roadmaps, solution adoption, champion strategic opportunities / execution plans with the aim to improve security capabilities, reduce risk and position forward looking identity governance and security enhancements

• Responsible for defining an architectural vision and architecture for large complex solutions, which aligns with the enterprise architecture strategy, technology and platform choices

• Describes the solution intent and the associated operating environment, determining the primary systems/subsystems and their interfaces, defining non-functional requirements and architectural runway to support new epics/features and expand into new opportunities

• Ensures the solution is fit for purpose and use by working with stakeholders, vendors/service providers, and evaluating the impact of strategic design decisions

• Contributes to best practices, standard templates, and the architecture roadmap for defined domains.

• Creates endpoint/host, workplace productivity security reference architecture and design patterns for reusability.

• Contributes in the creation of the architecture roadmap of defined domains (Business, Application, Data and Technology) in support of the product roadmap

• Contributes to the development of best practices including standardized templates

• Works across business and technology to create the solution intent and architectural vision for large complex solutions and evolves it based on an emerging backlog

• Works with Product Manager/Owner to plan and prioritize technology focused backlog items for the architecture runway to enable business epics/features and expand into new opportunities

• Clarifies the architecture for the development teams to support implementation, and provides solution options to resolve any architectural impediments

• Performs design and code reviews to ensure all non-functional requirements for a solution are sufficiently met (e.g. security, performance, maintainability, scalability, usability, and reliability)

• The platform security architect must interpret business, technology and threat drivers, and develop practical security roadmaps to deal with these drivers.

• Develop blueprints and procedures to effectively secure company data against accidental or unauthorized modification, destruction or disclosure.

• Create and define the security architectures and roadmaps encompassing cloud architecture, access management, and monitoring.

• Design and develop data security architectures for cloud and cloud/hybrid-based systems.

• Align architectural design technical controls and solutions to industry best practices and guidelines (e.g., NIST CSF, CSA, CIS, OWASP)

What are we looking for?

We want strong collaborators who can deliver a world-class client experience. We are looking for people who thrive in a fast-paced environment, are client-focused, team oriented, and are able to execute in a way that encourages creativity and continuous improvement.

Requirements:

• 10+ years of hands-on experience with scoping, sizing, designing, architecting & building IAM solutions across various technologies, or demonstrated ability to meet job requirements through comparable work experience.

• Expert level knowledge of authentication/authorization standards, protocols, and frameworks such as FIDO, OpenID, SAML, OAuth, JWT, CA, X.509, MTLS, etc.

• Technical expertise and experience with Microsoft MFA, SailPoint, CyberArk, ForgeRock, Okta, Ping, Active Directory, Azure Active Directory, AWS, Google Cloud Platform, Microsoft Azure, and IDM integration across domains

• Solid understanding of Cloud concepts and hands on knowledge on Azure/AD or other cloud identity environments.

• Experience designing and implementing security services and tools applied to GCP, Azure and AWS

• Expertise with Data Loss Prevention and CASB strategies and solutions supporting security of critical SaaS solutions such as Office 365, etc.

• Experience with Hybrid cloud architectures and designs

• Must have experience with Internet Application Hosting architectures, best practices and related technologies to effectively protect externally facing applications

• Experience with DevSecOps process, Container technologies (Docker, Kubernetes), API Gateways, and other common web application technologies is preferred

• Strong knowledge of enterprise security concepts/frameworks and products, secure design principles and best practices

• Strong verbal and writing skills to develop technical documentation and presentations

• Experience in leading technical architecture and security design discussions

• Experience managing multiple multi-level stakeholder relationships

• Bachelors in Computer Science, Computer Engineering or related field

“Such other task that Company may assign you time to time”.

·      Utilize various sourcing methods such as job boards, social media, networking, referrals, and other creative means to identify and attract potential candidates for non-IT roles.

·      Conduct initial screenings and interviews to assess candidates' skills, qualifications, and cultural fit for the organization.

·      Schedule and coordinate interviews between candidates and hiring managers, ensuring a smooth and efficient interview process.

·      Evaluate candidates' suitability for the position based on their experience, qualifications, and alignment with the company's values and culture.

·      Maintain positive relationships with candidates, keeping them informed throughout the hiring process and providing timely feedback.

·      Utilize applicant tracking systems (ATS) or other tools to manage candidate data and maintain accurate records of the recruitment process.

·      Extend job offers to successful candidates and facilitate the onboarding process for new hires.

·      Stay updated on industry trends, job market conditions, and recruitment best practices to enhance sourcing strategies and candidate selection.

·      Collaborate with hiring managers and HR teams to understand the requirements and specifications of non-IT positions and develop effective recruitment strategies.

·      Ensure all hiring practices comply with relevant employment laws and regulations.

• Must know how to design the theme
• Must know about the Plugin development
• Good understanding of front-end technologies, including HTML5, CSS3, JavaScript, jQuery
• Experience building user interfaces for websites and/or web applications
• Experience designing and developing responsive design websites
• Comfortable working with debugging tools like Firebug, Chrome inspector, etc.
• Ability to understand CSS changes and their ramifications to ensure consistent style across platforms and browsers
• Ability to convert comprehensive layout and wireframes into working HTML pages
• Must know how to develop a website using Elementor.
• Knowledge of how to interact with RESTful APIs and formats (JSON, XML)
• Strong understanding of PHP back-end development
• Good communication skills.
• Generating WordPress themes and plugins.
• Conducting website performance tests.
• Must know how to design and develop an E-commerce Website in WordPress using Woocommerce Plugin.

• Understanding client requirements and pitching the relevant solution
• Active front-end selling and cross-selling to potential buyers over the platform
• Coordinating with the company's partners to close deals
• Delivering daily progress, revenue and activity reports for all clients
• Analyzing research, recommending and implementing processes and systems
• Working with the operations and technology teams to ensure efficient delivery of the project as per the guidelines
• Acquiring outbound clients through social media and networks
• Keeping track of all the documentation required for a transaction
• Helping both buyers and sellers in an ongoing transaction

• Degree in Engineering, business studies, management, commerce or any related area is preferred
• Experience in B2B sales is preferred
• Good communication skills (both English and Hindi)
• Proficiency in Google suite and other productivity software
• Demonstrated initiative, boldness and flexibility