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Pre Sales
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Pre Sales

deepshikha thapar's profile picture
Posted by deepshikha thapar
2 - 4 yrs
₹2L - ₹5L / yr
Navi Mumbai
Skills
Presales

In this role, you will:


  • Oversee and manage the project pipeline, ensuring alignment with business objectives and resource availability.
  • Collaborate with Sellers, Finance, Leadership, and Legal teams to facilitate contract negotiation, closure, and achieve targeted business outcomes.
  • Act as a bridge between Sellers and the Professional Services team, ensuring seamless communication and alignment of project & services objectives.
  • Maintain close communication with the sales team to understand client expectations and requirements, offering tailored solutions and insights accordingly.
  • Help the Resource Managers make informed resourcing decisions based on the project pipeline, optimizing team capabilities and project requirements.
  • Develop intuitive reports and dashboards, leveraging data to derive insights, monitor progress, and facilitate informed decision-making, providing concise and informative updates to leadership.
  • Analyze metrics and key performance indicators within the Professional Services team, identifying trends and areas for improvement.
  • Drive the creation of Standard Operating Procedures (SOPs) for the Professional Services function, seeking opportunities for process improvement within the delivery workflow.
  • Work collaboratively with diverse teams to identify business problems, develop solutions, streamline operations, implement automations, integrations, and simplify operating processes.




What you should have?


  • The street smart way to drive
  • SaaS company experience
  • It is essential to have good English communication skills.
  • It would be preferable to have 2 to 8 years' experience in an Operations or similar role. Experience with SaaS and Customer Service is a plus.
  • Hands-on experience with Salesforce or other CRM tools..
  • Having experience with reporting tools and knowledge of CPaas, Firewall
  • Action-oriented and excellent interpersonal skills
  • Collaborative skills across departments.


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Subodh Popalwar's profile image

Subodh Popalwar

Software Engineer, Memorres
For 2 years, I had trouble finding a company with good work culture and a role that will help me grow in my career. Soon after I started using Cutshort, I had access to information about the work culture, compensation and what each company was clearly offering.
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About globe teleservices

Founded :
2019
Type
Size :
1000-5000
Stage :
Profitable
About
N/A
Company social profiles
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Subodh Popalwar's profile image

Subodh Popalwar

Software Engineer, Memorres
For 2 years, I had trouble finding a company with good work culture and a role that will help me grow in my career. Soon after I started using Cutshort, I had access to information about the work culture, compensation and what each company was clearly offering.
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