In this role, you will:
- Oversee and manage the project pipeline, ensuring alignment with business objectives and resource availability.
- Collaborate with Sellers, Finance, Leadership, and Legal teams to facilitate contract negotiation, closure, and achieve targeted business outcomes.
- Act as a bridge between Sellers and the Professional Services team, ensuring seamless communication and alignment of project & services objectives.
- Maintain close communication with the sales team to understand client expectations and requirements, offering tailored solutions and insights accordingly.
- Help the Resource Managers make informed resourcing decisions based on the project pipeline, optimizing team capabilities and project requirements.
- Develop intuitive reports and dashboards, leveraging data to derive insights, monitor progress, and facilitate informed decision-making, providing concise and informative updates to leadership.
- Analyze metrics and key performance indicators within the Professional Services team, identifying trends and areas for improvement.
- Drive the creation of Standard Operating Procedures (SOPs) for the Professional Services function, seeking opportunities for process improvement within the delivery workflow.
- Work collaboratively with diverse teams to identify business problems, develop solutions, streamline operations, implement automations, integrations, and simplify operating processes.
What you should have?
- The street smart way to drive
- SaaS company experience
- It is essential to have good English communication skills.
- It would be preferable to have 2 to 8 years' experience in an Operations or similar role. Experience with SaaS and Customer Service is a plus.
- Hands-on experience with Salesforce or other CRM tools..
- Having experience with reporting tools and knowledge of CPaas, Firewall
- Action-oriented and excellent interpersonal skills
- Collaborative skills across departments.
Shubham Vishwakarma
Full Stack Developer - Averlon
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● Opportunity to work closely with the founding team who built and scaled public
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Experience : Minimum 6 months as Java Backend developer on Spring boot
Job location : Indore(M.P) *****Only walkins interview so only local Indore candidate need to apply or who can come directly come for interview***
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**********************************************
Then Please come for Interview with the updated CV if you are expertise in Java backend spring boot developer Monday to Saturday 11 Am to 6 P.M
Company Name : Logical Soft Tech pvt Ltd, Indore(M.P)
Contact : -+91-821.025.182.4(technical Department ) , +91-786.973.159.5(HR), +91-826.982.972.9(HR), +91-741.595.091.9(HR)
Address: - 2nd floor, 388,PU4, Scheme 54 PU4, Next to Krozzon hotel, Infront of Old Eye Retina Hospital, Vijay Nagar, Indore, M.P
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1. Remotely resolve end user issues raised through the service desk. |
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2.Allocate and monitor tickets which cannot be resolved remotely to hardware executives and track till closure. |
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3.Create knowledge base based on the solutions provided for every problem. |
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Python
PHP
NodeJS (Node.js)
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Full Stack Developer - Averlon