In this role, you will:
- Oversee and manage the project pipeline, ensuring alignment with business objectives and resource availability.
- Collaborate with Sellers, Finance, Leadership, and Legal teams to facilitate contract negotiation, closure, and achieve targeted business outcomes.
- Act as a bridge between Sellers and the Professional Services team, ensuring seamless communication and alignment of project & services objectives.
- Maintain close communication with the sales team to understand client expectations and requirements, offering tailored solutions and insights accordingly.
- Help the Resource Managers make informed resourcing decisions based on the project pipeline, optimizing team capabilities and project requirements.
- Develop intuitive reports and dashboards, leveraging data to derive insights, monitor progress, and facilitate informed decision-making, providing concise and informative updates to leadership.
- Analyze metrics and key performance indicators within the Professional Services team, identifying trends and areas for improvement.
- Drive the creation of Standard Operating Procedures (SOPs) for the Professional Services function, seeking opportunities for process improvement within the delivery workflow.
- Work collaboratively with diverse teams to identify business problems, develop solutions, streamline operations, implement automations, integrations, and simplify operating processes.
What you should have?
- The street smart way to drive
- SaaS company experience
- It is essential to have good English communication skills.
- It would be preferable to have 2 to 8 years' experience in an Operations or similar role. Experience with SaaS and Customer Service is a plus.
- Hands-on experience with Salesforce or other CRM tools..
- Having experience with reporting tools and knowledge of CPaas, Firewall
- Action-oriented and excellent interpersonal skills
- Collaborative skills across departments.
Shubham Vishwakarma
Full Stack Developer - Averlon
About globe teleservices
About
Company social profiles
Similar jobs
.NET
DockerOur Technology
• Front-end: JavaScript, Angular (or good understanding of React, Vue JS, Knockout JS or similar)
• Back-end: C#, ASP.NET, Web API, MVC, Entity Framework
• Database: SQL Server. Knowledge of non-SQL databases is a plus
• Cloud: Microsoft Azure, AWS
Responsibilities
• Design of the overall architecture of the web application
• Implementation of a robust set of services and APIs to power the web application
• Building reusable code and libraries for future use
• Optimization of the application for maximum speed and scalability
• Implementation of security and data protection
• Translation of UI/UX wireframesto visual elements
• Integration of the front-end and back-end aspects of the web application
Additiontionalresponsibilitiesfor Project Lead
• Active participation in design\build cycle of the software engineering life cycle (prototyping, architecture, detailed design, development, testing and deployment).
• Providing expertise in technical analysis and solving technical issues during project delivery.
• Code reviews, test case reviews and ensure code developed meets the requirements.
• Collaborate with product management and engineering to define and implement innovative solutions for the product direction, visuals and experience.
• Requirement gathering and understanding, analyze and convert functional requirements into concrete technical tasks and able to provide reasonable effort estimates
• Mentor and develop skills of junior software engineers in the team.
Tech Skills and Qualifications
• Contract Length : 1 year
• Expert knowledge of JavaScript and Node.js, good understanding of Angular and JavaScript testing frameworks (such as Jest,
Mocha etc.)
• Good understanding of Cloud Native architecture, containerisation, Docker, Microsoft Azure/AWS, CI/CD, and DevOps
culture.
• Knowledge of cloud-based SaaS applications/architecture.
• Practical experience in the use of leading engineering practices and principles.
• Practical experience of building robust solutions at large scale.
• Appreciation for functions of Product and Design, experience working in cross-functional teams.
• Understanding differences between multiple delivery platforms (such as mobile vs. desktop), and optimizing output to
match the specific platform.
Role Overview
We’re looking for a dynamic and empathetic Customer Support Executive to join our Bangalore-based support team. You will be the first point of contact for customers, ensuring prompt resolution of queries related to healthcare, insurance claims, appointments, and more.
Key Responsibilities:
* Handle inbound and outbound customer interactions via calls, emails, and chats
* Resolve queries related to health insurance coverage, claims, and wellness services
* Maintain accurate records of customer interactions and updates in CR
* Coordinate with internal departments to ensure seamless support
•Deliver an excellent customer experience and maintain high satisfaction levels
* Manage escalations professionally and ensure timely follow-ups
Requirements:
* Minimum 2 to 4 years of experience in customer support (healthcare/insurance background preferred)
* Strong communication skills in English and Hindi
* Ability to handle rotational shifts
* Excellent problem-solving and interpersonal skills
* Familiarity with CRM tools and ticketing systems is a plus
Perks & Benefits:
Competitive salary Upto 4.5 LPA + Incentives
Health insurance and wellness benefits
Fast-paced, mission-driven work environment
Opportunities for growth in a high-impact health-tech company
Key Responsibilities:
Execute manual test cases based on project requirements.
Identify, log, and track software defects using tools like JIRA or Bugzilla.
Assist in preparing test plans, test scenarios, and test data.
Work closely with developers and Project Manager to reproduce and resolve issues.
Perform functional, regression, and smoke testing.
Support the QA team in maintaining testing documentation and reports.
Learn and gradually contribute to automation testing (if applicable).
Required Skills and Qualifications:
Bachelor’s degree in Computer Science, IT, or related field.
1–2 years of experience in software testing .
Basic understanding of SDLC, STLC, and software testing concepts.
Familiarity with bug tracking tools (e.g., JIRA) and test management tools.
Strong attention to detail and analytical skills.
Good written and verbal communication.
Nice-to-Have (Preferred):
Exposure to automation tools like Selenium or Postman.
Knowledge of SQL and database queries.
Understanding of Agile / Scrum methodologies.
ISTQB Foundation certification or equivalent is a plus.
Personal Attributes:
Quick learner with a proactive attitude.
Team player with a focus on quality and continuous improvement.
Strong problem-solving and time-management skills.
Compensation:
Competitive salary and performance-based growth opportunities.
NextJs (Next.js)
Python
React.jsDocker
MongoDBJob Title: Full-Stack developer
Experience: 5 to 8+ Years
ASAP Start Immediately
Key Responsibilities
Develop and maintain end-to-end web applications, including frontend interfaces and backend services.
Build responsive and scalable UIs using React.js and Next.js.
Design and implement robust backend APIs using Python, FastAPI, Django, or Node.js.
Work with cloud platforms such as Azure (preferred) or AWS for application deployment and scaling.
Manage DevOps tasks, including containerization with Docker, orchestration with Kubernetes, and infrastructure as code with Terraform.
Set up and maintain CI/CD pipelines using tools like GitHub Actions or Azure DevOps.
Design and optimize database schemas using PostgreSQL, MongoDB, and Redis.
Collaborate with cross-functional teams in an agile environment to deliver high-quality features on time.
Troubleshoot, debug, and improve application performance and security.
Take full ownership of assigned modules/features and contribute to technical planning and architecture discussions.
Must-Have Qualifications
Strong hands-on experience with Python and at least one backend framework such as FastAPI, Django, or Flask, Node.js .
Proficiency in frontend development using React.js and Next.js
Experience in building and consuming RESTful APIs
Solid understanding of database design and queries using PostgreSQL, MongoDB, and Redis
Practical experience with cloud platforms, preferably Azure, or AWS
Familiarity with containerization and orchestration tools like Docker and Kubernetes
Working knowledge of Infrastructure as Code (IaC) using Terraform
Experience with CI/CD pipelines using GitHub Actions or Azure DevOps
Ability to work in an agile development environment with cross-functional teams
Strong problem-solving, debugging, and communication skills
Start-up experience preferred – ability to manage ambiguity, rapid iterations, and hands-on leadership.
Technical Stack
Frontend: React.js, Next.js
Backend: Python, FastAPI, Django, Spring Boot, Node.js
DevOps & Cloud: Azure (preferred), AWS, Docker, Kubernetes, Terraform
CI/CD: GitHub Actions, Azure DevOps
Databases: PostgreSQL, MongoDB, Redis
JavaLocation: Remote
Experience : 4Y - 15 Y
• Strong hands-on experience in multiple WebSphere Commerce subsystems, i.e., Catalog, Order Management, Member, Marketing, etc.
• Worked on data load, WCS REST based web service development
• Having experience on WCS Data model & customization
• Strong experience in user interface design and web development with DoJo, JavaScript, jQuery, HTML, CSS and Ajax
• Significant experience with Struts and Spring application frameworks
• Strong experience with application servers such as WebSphere, JBoss and Weblogic in relation to packaging and deploying Java applications.
• Strong experience in development and deployment in a multi-tiered and multi-server application architecture
Android Development
KotlinJavaOwn Android SDKs, working hand-in-hand with the founding team
Design and build delightful user interfaces for native apps on Android
You will be (co-) responsible for our software development kit (SDK) for Android
Building mobile apps in both Swift and Kotlin.
You work independently on your own code, but you also spend time collaborating with others.
You are involved in all stages of app development and contribute to the roadmap.
You get the freedom to experiment with new Android technology.
Ownership — advocate for projects and solutions that need to be launched ground up.
Experience
Min 2 to 4 years in developing Android applications in Java / Kotlin / C++ /Gradle/Groovy.
Worked on SDKs/Frameworks.
Strong understanding of software design patterns as well as Android specifics.
Experience with authenticated sessions using authentication tokens and have at-least
fundamental knowledge of app security.
Good to have:-
Experience with Cross-platform frameworks is a plus (React Native, Flutter, Cordova,
Xamarin).
Have implemented security standards and guides.
Experience building applications at scale.
Experience with third-party libraries and APIs like Mobile Vision, MLKit and/or
Camera API.
Good understanding of garbage collection, design patterns and continuously
discover, evaluate,and implement new technologies to maximize development efficiency.
Unit-test code for robustness, including edge cases, usability, and general
reliability
React.js
Javascript
Redux/Flux
HTML/CSSPosition Frontend Developer
Experience 2 - 4 Years
Location Gachibowli, Hyderabad
At Nspira CBD’s Technology team, we're looking for a client-side JS developer to join our
growing frontend team. As the client-side developer, you will help develop the next
generation education app using tools such as React.js, jQuery and similar. You will ensure that
these components and the overall application are robust and easy to maintain. You will
coordinate with the rest of the team working on different layers of the infrastructure. We're
looking for someone who is comfortable with a fast-moving environment and can learn
quickly.
Our Client Focus: Ed-tech digital apps covering multiple stakeholders that include but not
limited to students, parents, teachers, principals and other admin staff etc.
How You’ll Grow
At Nspira CBD, we’ve dedicated a great deal of time to create a rich environment in which our
professionals can nurture and grow. We want our team to develop in its own way, playing
according to their own strengths as they hone their leadership skills. As a part of our efforts,
we provide exposure to challenging assignments—to help accelerate their careers along the
way.
Nspira CBD’s Culture
Our dynamic culture allows people to do their best every day. Our culture is an amalgamation
of start-up and established firm’s culture, giving the employee a unique experience to thrive
in today’s dynamic and volatile work scenario.
Work You Will Do
Nspira CBD offering works with clients from education industry to help them enable digital
penetration through our various digital business solutions such as nLearn, nConnect, nGuide
to name a few that create large scale impact. You will get to work with a customer base of
approximately 1 lakh active users of our flagship digital product - nLearn. Approximately 3.3
lakh questions were attempted by students on the nLearn platform and 4.7 lakh tests for IITJEE
preparation were taken. nGuide user base is spread across approximately 300 schools, 2,500
classrooms impacting approximately 2 lakh students.
Your work will entail the following:
What you’ll do?
1. Develop new components and features for our frontend app(s)
2. Building reusable components and front-end libraries for future use
3. Translating designs and wireframes into high quality code
4. Optimising components for maximum performance across a vast array of web-capable
devices and browsers
5. Document and refactor our frontend codebase
6. Profile and improve our frontend performance
7. Write about your work and contribute back to open source
Desired Experience
While these requirements are a guideline, feel free to apply even if you don't meet some of
these.
1. Experience working with a Java Script framework.
2. In-depth understanding of Java Script, the DOM, and relevant concepts
3. Proficiency with browser-based debugging and performance testing
4. Thorough understanding of React.js etc., (Redux) and its core principles
5. Familiarity with newer specifications of ECMA Script
6. Familiarity with RESTful APIs
7. Ability to understand business requirements and translate them into technical
requirements
8. Familiarity with code versioning tools such as Git, SVN, and Mercurial
Required Qualifications
• Bachelors – B.tech/BE or Master
PHP
React.jsPython
React NativeAndroid Development- Bachelor's degree in Computer Science (or related field)
- 5+ years of relevant work experience
- Expertise in React.js, React-native, Python, Android & Database
- Experience with Agile or Scrum software development methodologies
- Ability to multi-task, organize, and prioritize work
DjangoPython
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon