
In this role, you will:
- Oversee and manage the project pipeline, ensuring alignment with business objectives and resource availability.
- Collaborate with Sellers, Finance, Leadership, and Legal teams to facilitate contract negotiation, closure, and achieve targeted business outcomes.
- Act as a bridge between Sellers and the Professional Services team, ensuring seamless communication and alignment of project & services objectives.
- Maintain close communication with the sales team to understand client expectations and requirements, offering tailored solutions and insights accordingly.
- Help the Resource Managers make informed resourcing decisions based on the project pipeline, optimizing team capabilities and project requirements.
- Develop intuitive reports and dashboards, leveraging data to derive insights, monitor progress, and facilitate informed decision-making, providing concise and informative updates to leadership.
- Analyze metrics and key performance indicators within the Professional Services team, identifying trends and areas for improvement.
- Drive the creation of Standard Operating Procedures (SOPs) for the Professional Services function, seeking opportunities for process improvement within the delivery workflow.
- Work collaboratively with diverse teams to identify business problems, develop solutions, streamline operations, implement automations, integrations, and simplify operating processes.
What you should have?
- The street smart way to drive
- SaaS company experience
- It is essential to have good English communication skills.
- It would be preferable to have 2 to 8 years' experience in an Operations or similar role. Experience with SaaS and Customer Service is a plus.
- Hands-on experience with Salesforce or other CRM tools..
- Having experience with reporting tools and knowledge of CPaas, Firewall
- Action-oriented and excellent interpersonal skills
- Collaborative skills across departments.

About globe teleservices
About
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Accounts Manager
Location: Lower Parel
Responsibilities
1. Their accounting has to be strong
2. Can operate without accounting system
3. Understand tally and GST
4. Can work independently
5. Know to use excel for PnL making
6. Their fundamentals needs to be strong
7. Independently managing the accounts alone
8. Team Handling
Qualification: Bcom,
Exp: 6-7 years of experience,
Budget: 5-8 lpa
Job Description
We are hiring passionate Customer Support Associates for our International Voice Process. If you have strong communication skills and prior experience in a voice process, this is your opportunity to build a rewarding career with us.
Eligibility Criteria
- Minimum 6 months of experience in Voice Process (Customer Support Associate).
- Excellent verbal communication skills in English.
- Undergraduates and Graduates both are eligible to apply.
Job Details
- Salary: ₹29,000 CTC
- Work Shifts & Offs: 5.5 days working, rotational shifts & rotational offs.
- Interview Rounds: HR Round → Operations Round → Client Round
- Versant Requirement: C1 US Voice Versant
Additional Benefits
- Cab facility: Available for female employees during odd hours.
- Cab allowance: ₹180 per day for male employees.
Exp-Min Year
Location Kolkata-On site & Remote
Sal-Nego
JD
Hands on design and in depth development experience in Microsoft NET
· technologies including C#, ASP NET MVC, Web API, Entity Framework and LINQ
· knowledge of MS SQL Server 2014 above
· Experience with version control systems GIT
· Experience creating and consuming web services including REST JSON
· Skills (Technical / Specialist Skills)
· Proficiency in .NET Development with .NET Framework 4.5 or later, Asp.net MVC,
· C#, Web API, LINQ, Entity Framework, SQL Server 2014 or above, jQuery.
- Expertise in Typescript, Nodejs and Golang.
- Prior working experience in Hyperledger 2.x.
- Strong understanding of blockchain, smart contracts, consensus mechanisms and cryptography.
- Proficiency in developing Chain codes/Smart Contracts.
- Experience building front end applications using Angular.
- Proficient in MongoDB.
- Experience with Relation databases like MySQL, MSSQL.
- Write application code, smart contracts, and unit test cases according to the quality guidelines.
- Work across multiple teams, mentor junior developers and actively participate in code reviews.
- Co-ordinate with architects to produce technical designs.
- Skilled in Docker, Kubernetes, Nginx, Git.
- Knowledge of design patterns and best practices.
- Document the development process, architecture, and standard components.
- Awareness of CI/CD pipelines.
mavQ is seeking a motivated Consultant to join our team. You will be an integral member of the Professional Services team dedicated to work on the recently acquired mavQ’s Electronic Research Administration products built on a REST based Java platform running in Tomcat. The work is about 70% implementation and new development and 30% maintenance.
Work Location: Hyderabad, India.
What You will be doing:
- Work closely with the Business Analysts and Project Managers to implement the products on new customer sites
- Analyze client requirements and match with system functionality to develop SOWs.
- Develop tools and applications with producing clean, standardized, and scalable code
- Look into ways implementation tasks can be automated using appropriate tools and scripting
- Troubleshooting bugs and answering implementation questions from customers and the product teams.
- Collaborate with other cross-functional teams
- Ensure change management processes are followed
- Ensure software is up-to-date on latest versions of Apache Tomcat, Apache Solr and Java
What you will bring:
- Overall 2-5 Years of experience.
- Web development using Java, JavaScript, XML, XSLT, CSS, REST API, Apache Solr, Apache XSL-FO, Apache Tomcat
- Database knowledge of SQL, T-SQL
- Some ETL experience - Knowledge of Pentaho Business Intelligence / Pentaho Data Integration preferred.
- Basic understanding of upgrading Java applications running on Tomcat to newer versions of Java and Tomcat.
- Basic understanding of cloud computing & distributed systems.
- Basic understanding of command-line interfaces & shell
- Internally motivated, able to work proficiently both independently and in a team environment
- Strong communication skills with both internal team members and external business stakeholders
- Strong initiative to find ways to improve solutions, systems, and processes
- Experience with agile development methodologies including Kanban and Scrum
- Analytical mind with problem-solving aptitude
What we offer:
- Group Medical Insurance (Family Floater Plan - Self + Spouse + 2 Dependent Children)
- Sum Insured: INR 5,00,000/-
- Maternity cover upto two children
- Inclusive of COVID-19 Coverage
- Cashless & Reimbursement facility
- Access to free online doctor consultation
- Personal Accident Policy (Disability Insurance) -
- Sum Insured: INR. 25,00,000/- Per Employee
- Accidental Death and Permanent Total Disability is covered up to 100% of Sum Insured
- Permanent Partial Disability is covered as per the scale of benefits decided by the Insurer
- Temporary Total Disability is covered
- An option of Paytm Food Wallet (up to Rs. 2500) as a tax saver benefit
- Monthly Internet Reimbursement of upto Rs. 1,000
- Professional Development opportunities through various mavQ sponsored certifications on multiple technology stacks including Google Cloud, Amazon & others
Create decoupled, interactive web UIs using JavaScript (Angular, jQuery)
Aid in the development and ongoing maintenance of our DevOps platform (Ansible)
Provide technical advice and recommendations for language and software choices.
Develop code that is cross-browser and cross-platform friendly
Collaborate with project stakeholders to ensure all requirements are met
Evaluate technologies and manage technical planning
Support and ongoing development for existing projects
Provide clean code and proper documentation for each project
Fix bugs and resolve ongoing issues
Strong writing and speaking skills (English)
Technical Requirements:
3 to 7 years of experience developing and deploying web sites and applications
Experienced with Flask / Pyramid / Falcon
Experience with Agile / SCRUM practices
Experience setting up and managing servers.
Experience hand-coding HTML and CSS
Experience with JavaScript development
Some experience with DevOps practices and platforms ( AWS )
e-commerce integration and custom development
Custom web-based application development experience (startup experience is a bonus)
Comfortable collaborating with designers, front-end developers, and other team members
Object-oriented design and development strategies
Web services / ReST API design is Key
Understanding of Microservices is a bonus
- Strong technical knowledge in software, hardware, and networking
- Prior experience in Customer service or call center environment
- IP protocol and network experience highly desirable
- Working knowledge of NetApp technical systems (6 months or more)
- Strong understanding of computing technology including hardware components, data storage, operating systems, software applications, common peripheral devices, and external connectivity
- Sound problem solving skills with linear and logical troubleshooting skills
- Process knowledge, assessment, design and documentation skills
- Strong oral and written communication skills
- Solid analytical, technical, and project management skills
- Must have proficiency with various software applications including Microsoft Office (Word, Excel, PowerPoint, Outlook)
- Ability to work independently with minimal supervision
- Must be available weekends
- Languages: B2 English
•Good command over PHP, MySQL and jQuery.
•Must have knowledge of any framework. (Experience on Yii2 or Laravel framework will be extra advantage).
•Candidate must be a good team player, have proven logical and programming skills.
•Willing to relocate.
Job Responsibilities:
- Developing and installing software solutions.
- Designing, implementing and delivering high quality Software project in JAVA, SQL / Oracle, J2EE and other JAVA technologies.
- Participate in detailed level in design, coding, code walk through, peer code reviews and unit testing, System Testing, UAT, Demos, POCs, installation, maintenance of Software modules.
- Software prototype.
- System Architecture.
- Software Design Document.
- User interfaces to be developed as per UX guidelines Code files ensuring coding guidelines followed.
- Code review artefacts during peer code review.
- Test plan and Test Cases.
- Installation / Deployment document Release Document.
- Technical Documentation.









