Presales & Solutions Manager

·         Design, Develop, and Implement Integration solutions using Oracle Integration cloud (OIC) to connect various applications, Systems, and Services

·         Customize and configure OIC adapters, connectors, and Components to meet specific integration requirements.

·         Develop RESTful and SOAP Webservices for data exchange and communication between different systems.

·         Good Knowledge in Cloud technologies (Lamda function in AWS etc for integration with AWS)

·         Collaborate with Business analysists and stakeholders to gather requirements and define integration workflows and data flows.

·         Perform troubleshooting, debugging and performance tuning of integration solutions to ensure optimal performance and reliability.

·         Develop and maintain documentation for integration processes, interfaces and configurations.

·         Perform Code reviews .

·         Ensure adherence to coding standards , development methodologies and security protocols throughout the software development lifecycle.

Personnel Specification

Education: Bachelor’s degree in computer science, Information Technology or related field

Experience:

• 5 or more years of experience in IT industry.

• Experience in Cloud based integration Platform.

Skills and Abilities:

·         Proven experience in designing, developing, and implementing integration solutions using OIC

·         Strong understanding of RESTful and SOAP web services, JSON, and other data formats.

·         Experience in cloud based integration platforms, writing Lamda function and creating integrations with various channels.

·         Strong Knowledge in OIC API Integration.

·         strong understanding on SOAP based services and Rest bases services.

·         Strong development skills in JAVA

·         Strong knowledge on Authentication methodologies to be followed during the integration platforms.

·         Strong Knowledge in OIC GEN2 and GEN3

What can you expect?

You will be part of the founding team at LDU and will be responsible for the end-to-end technology of the company including:

- Work with the founders on cutting edge technologies, including AI/ML, blockchain, computer vision, etc. across the tech-stack.

- Formulate long-term technology & product strategy along with implementation roadmap, while envisioning the tech-stack

required to scale the business 100X

- Architecting and engineering solutions across the entire technology stack including front-end, back-end, infrastructure,

architecture, server-side engineering, UI, etc. in line with the company's strategy.

- Work on the D2C website and enhance the user experience while increasing the company's online presence.

- Provide help to everyone in the team and greatly reduce the time and technical costs of team communication, technology

docking.

- Plan and collaborate with the other teams including marketing/ growth, customer success/ sales, design, operations, etc. to

implement new product features, growth hacks/ initiatives identified through user interviews/ insights, etc in a timely manner.

- Will be involved in a horizontal technical requirement, so should be able to make a prototype design for a product very rapidly

while executing the same with a wide range of techniques.

- Build processes/mechanisms to track the KPIs across product/ technology and ensure religious execution of the targets

- Build and lead the technology team including the engineering team, product team, Quality Assurance, etc.

- Awesome work-culture (flexible work timings; no need to wear formals; awesome snacks to name a few)

What are we looking for?

We are looking to onboard a Full Stack Software Engineer, who has a founder's mindset including the following traits:

- Experience of full stack development across web & mobile based technologies and should have scaled a business

- Ability to work across stacks like MEAN, MERN, LAMP, etc. seamlessly

- Ability to build scalable products/ platforms, fully redundant fault tolerant infrastructure while working on modern technologies.

- Versatile Developer/Engineer that can help on both ends of the website development and better the same by enhancing user

experience.

- Ability to Code in both frontend and backend of the site

- Stronghold in both front-end & back-end development/ algorithms with experience of building agile, highly scalable, data-driven

platforms from scratch

- Ability to be hands-on with coding across big data, mobile apps, AI & ML, analytics, DevOps, business intelligent solutions, etc.

apart from strategically guiding/ mentoring the team

- Stronghold in executing stuff on the ground and hustle around to Get things done

- Ability to think and see the big picture while focusing on short term goals and deliverables

- Leadership qualities to hire and build a kick-ass technology/ product team going forward

- Experience as a founder/ being part of founding team is huge plus but not mandatory

- Experience in the Fashion/ Apparel industry is a plus but not mandatory

We are looking for an ambitious and energetic Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy.

The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

Responsibilities

Develop a growth strategy focused both on financial gain and customer satisfaction

Conduct research to identify new markets and customer needs

Arrange business meetings with prospective clients

Promote the company’s products/services addressing or predicting clients’ objectives

Prepare sales contracts ensuring adherence to law-established rules and guidelines

Keep records of sales, revenue, invoices etc.

Provide trustworthy feedback and after-sales support

Build long-term relationships with new and existing customers

Develop entry level staff into valuable salespeople

Should be able to close other country leads

Identify prospects from USA, Canada, UAE

Job Description:

We are looking for Tech geeks having hands-on experience and in love with building scalable, distributed and large web/mobile products and tech solutions. He/She must be an excellent problem solver with passion to self-learn and implement web technologies (frontend + backend). He/She would be responsible for the architecture design, code review, and technology build and deployment activities of the product. 

    Responsibilities:-

• Own the product development from scratch.
• Architect scalable, distributed and large-scale web and mobile solutions from scratch.
• Code for fresh development and to troubleshoot and resolve issues.
• Writing reusable, testable, and efficient code.
• Creating database schemas that represent and support business processes.
• Design and implementation of low-latency, high-availability, and performant applications.
• Able to learn & implement new technology/framework/library at God Speed.
• Customer-focused, react well to changes, work with teams and be able to multitask.
• Experience and knowledge of open-source tools and frameworks, broader cutting edge technologies around server side development. 

   Desired Candidate Profile:-

• A Bachelor's degree in Computer Science or related field(or combined with related experience)
• Strong Expertise in Node.js/Javascript
• Hands-on experience in writing Node.js applications
• Deep knowledge of Restful APIs, Web Services, command-line programs and solid design principles.
• Knowledge of Node.js and frameworks like Express.js,Sails.js,StrongLoop, Meteor,Loopback.js, etc
• Knowledge of SQL and NoSQL database(MongoDB)
• Knowledge of tools like Docker, Git, Postman, JSdocs, etc.
• Well versed with front-end technologies - HTML5, and CSS3, AWS, GCP, Azure, Good hold on CLI command, OS
• Proficiency in multiple programming languages, both dynamic(Javascript, Python, Ruby, etc.) and strongly typed object-oriented language.
• Implementing automated testing platforms and unit tests.
• Must be a proven performer and team player that enjoys challenging assignments in a high energy, fast growing and start-up workplace.
• Good communication and interpersonal skills.

• Collaborate with the team members to understand the client requirements.

• Advance coding skills in PHP, HTML, CSS, JavaScript and Scripting language desirable.

• Must have experience in working on frameworks such as Laravel, CodeIgniter.

• Write clean and well-structured codes.

• Produce detailed technical product descriptions.

• Troubleshoot, test and maintain the core product software along with the databases to ensure strong functionality and optimization.

• Contribute to all the software development phases.

• Follow the industry’s best practices for writing clean code.

• Develop and deploy the latest features that facilitate the relevant tools and procedures if required.

• Improve the code-base of our products in a significant manner

Role:  Customer Service Representative

Job type: Full time 

Role type: Operations / Call center

Location: Mumbai

Functional Area:   Need to attend and make Inbound and outbound calls and maintain the service quality.

About the role: 

We are looking for a Customer Service Representative, or CSR, who will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.

The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.

You will be responsible for -  

• Manage incoming phone calls from the Company’s Customer Service number
• Generate sales leads if needed for equipment upsells and trade-ins
• Understand and document Customers’ needs in order to help them with a resolution for their call and enter the same in a CRM system
• Provide accurate, valid and complete information by using the right methods / tools
• Meet personal/customer service team sales targets and call handling quotas
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
• Keep records of customer interactions, process customer accounts and file documents
• Follow communication procedures, guidelines and policies
• Go the extra mile to engage customers

Requirements –

• All candidates must be proficient with the English as the primary language of communication with Hindi as a second language
• Proven customer support experience or experience as a Client Service Representative
• Track record of over-achieving quota
• Strong phone contact handling skills and active listening
• Familiarity working with Customer Relationship Management (CRM) systems and practices
• Customer orientation and ability to adapt/respond to unscripted scenarios that may come up
• Excellent communication and presentation skills
• Ability to multi-task, prioritize, and manage time effectively

Qualification & Experience: 

• Any Graduate or Post Graduate or HSC
• 1 Year of Professional Experience.

Great to have’s: Must have skills or competencies.

• Strong written and verbal communication skills
• A basic understanding of mobile phones and computers (Apple)
• Being able to work in a fast-paced multidisciplinary environment as in a competitive landscape new data keeps flowing in rapidly and the world is constantly changing

What we offer you? 

• An open minded, collaborative culture of enthusiastic technologists.
• Getting to work with our clients and be part of the next level evolution.

About Andesoft Consulting: 

Andesoft is a boutique interactive services shop strategically combining business analytics and design. The primary domain expertise covers, Web architecture, CMS and CRM technologies
Market and business analytics to achieve better market segmentation and campaign management
Custom off-line and on-line interactive applications
The 3 major business verticals we specialize in are Health Care, Financial Services, and Public and Non-profit Sectors.

Company Profile: http://www.andesoftconsulting.com

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• Write unit tests for all features.
• Ships feature fast moving agile sprints.
• Works closely with API, Product Design and Product Management teams to brainstorm and chalk out details of features.