
Role Description
We’re looking for a confident and energetic Sales Development Representative to join our team in Mumbai.
This role is perfect for candidates coming from telecalling, telesales, or BPO voice backgrounds who are looking to move into a more growth-driven, sales-focused career.
What You Will Do:
- Make outbound cold calls to US prospects
- Generate qualified leads and build a strong sales pipeline
- Pitch our product confidently and explain its value
- Follow up with leads and convert interest into solid opportunities
- Maintain strong relationships with prospects and ensure a smooth experience
- Work closely with the sales and product teams to achieve monthly targets
- Represent mple.ai professionally with excellent communication skills
If you’ve worked in a call center or telesales environment and want a role where your communication skills can rapidly grow your career — this is your next step.
Qualifications (Who We’re Looking For):
- 1–3 years of experience in Telecalling / Telesales / BPO Voice / Outbound Calling (International)
- Strong English fluency and confident phone presence
- Hands-on experience with cold calling, lead generation, or outbound sales
- Comfortable working in an afternoon shift aligned with international calling hours
- Target-driven, persuasive, and motivated to grow
- Bachelor’s degree in any field
- Bonus: Experience speaking with US/UK customers or handling international calls
Details:
Job Location: Mulund West , Mumbai
Experience: 1-3 Years
Work Mode: Hybrid
Work hours: 1 - 10 pm IST

About MpleAI
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Primary Skill
6+ years of experience in ServiceNow development, administration, and customization
Strong working knowledge of ITSM modules:
Incident Management
Problem Management
Change Management
Asset Management
Service Catalog / Service Request
Secondary Skill
Experience working on standalone and multi‑domain instances
Strong ITBM configuration & administration experience (Ideation, Demand, PPM, Resource Management)
Hands‑on working knowledge of CMDB / CSDM
Facilitate and support Change Management (including CAB meetings)
Process RITMs, Incidents, and operational tickets
Develop reports, dashboards, and templates (e.g., Incident templates)
ServiceNow System Administrator Certification
ServiceNow Developer Certification
Strong communication skills (oral & written)
Ability to translate business requirements into workable ServiceNow solutions
Experience creating & managing Service Catalog items and workflows
Support end‑user requests and provide ongoing assistance
Data analysis skills (interpretation & reporting)
Ability to interact with internal customers to scope solutions and workflows
Audit Change tickets as per Change Management policies
Working knowledge of Agile methodology
Ability to break down requirements, demo dashboards/reports to users
Ability to manage multiple client requests with prioritization
Strong client‑interaction and relationship‑building skills
Candidate must have 6+ years of backend engineering experience, with 1–2 years leading engineers or owning major systems.
Must be strong in one core backend language: Node.js, Go, Java, or Python.
Deep understanding of distributed systems, caching, high availability, and microservices architecture.
Hands-on experience with AWS/GCP, Docker, Kubernetes, and CI/CD pipelines.
Strong command over system design, data structures, performance tuning, and scalable architecture
Ability to partner with Product, Data, Infrastructure, and lead end-to-end backend roadmap execution.
· 7-15 years’ experience in a telco Service provider environment, planning/configuring/documenting network assets and inventory.
· Demonstrate good technical expertise to vendor equipment : WDM (Ciena / Infinera /Adva), Ethernet, IP (Cisco/Ciena/Nokia/Juniper), Voice (DMS, EWSD)
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Job Summary:
A Project Manager is responsible for planning, executing, and closing projects while ensuring they meet their objectives, are completed on time, within scope, and within budget. They lead cross-functional teams, communicate with stakeholders, and manage project risks.
Key Responsibilities:
Project Planning:
Define project scope, goals, and deliverables.
Develop a detailed project plan, including schedules, budgets, and resource allocation.
Create a project timeline and set milestones.
Team Leadership:
Assemble project teams and assign responsibilities.
Provide clear direction and motivation to team members.
Foster collaboration and effective communication among team members.
Resource Management:
Allocate and manage project resources, including personnel, equipment, and materials.
Monitor resource utilization and adjust as needed to meet project goals.
Risk Management:
Identify potential project risks and develop risk mitigation strategies.
Proactively address issues that may impact project success.
Budget Management:
Create and manage the project budget.
Monitor project expenditures and ensure they stay within budget constraints.
Quality Control:
Establish and monitor project quality standards.
Conduct regular quality assessments and take corrective actions as needed.
Communication:
Maintain open and clear communication with stakeholders, team members, and project sponsors.
Provide regular project status updates and reports.
Documentation:
Maintain accurate project documentation, including project plans, schedules, and reports.
Ensure all project documentation is organized and easily accessible.
Change Management:
Handle changes to project scope or requirements and assess their impact on the project.
Seek approvals for changes when necessary.
Project Closure:
Ensure all project deliverables are met and approved.
Conduct a project post-mortem to evaluate the project's success and identify areas for improvement.
Regards,
HR Team
ACE Online
Requirements
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We are a multidisciplinary team solving some of the most challenging problems in
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Experience required: 1 year of internship and projects done in similar domain.
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Requirements:
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Good to Have:
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Benefits:
- Health Insurance
- Employee Stock Options
- Work from Home
- Flexible work hours
- Monthly Team outings and events
- Budget for up-skilling
- Flexible vacation
Equal Opportunity Employer:
Flux Auto's employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, age, gender identity, genetic factors, military/veteran status or other characteristics protected by law.
Vaccination Requirements:
Flux Auto is implementing new requirements for employees to be fully vaccinated from COVID-19.
Apply Now!
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