- Managing organizational sales by developing a business plan that covers sales, revenue and expense controls.
- Meeting planned sales goals.
- Setting individual sales targets with the sales team.
- Tracking sales goals and reporting results as necessary.
- Overseeing the activities and performance of the sales team.
- Coordinating with marketing on lead generation.
- The ongoing training of your salespeople.
- Developing your sales team through motivation, counseling and product knowledge education.
- Promoting the organization and products.
- Understand our ideal customers and how they relate to our products.
Shubham Vishwakarma
Full Stack Developer - Averlon
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About MyOperator:
MyOperator is a Business AI Operator, a category-leader that unifies WhatsApp, Calls, and AI-powered chat & voice bots into one intelligent business communication platform. Unlike fragmented communication tools, MyOperator combines automation, intelligence, and workflow integration to help businesses run WhatsApp campaigns, manage calls, deploy AI chatbots, and track performance — all from a single, no-code platform. Trusted by 12,000+ brands including Amazon, Domino's, Apollo, and Razorpay, MyOperator enables faster responses, higher resolution rates, and scalable customer engagement — without fragmented tools or increased headcount.
Role Overview:
We are seeking a Manager – Customer Success to lead and oversee the entire Customer Success department for our SMBG clients. This role involves managing a team of 3–4 Team Leaders, who in turn manage a large pool of Customer Success Executives. You will be responsible for driving end-to-end customer journey – from onboarding to product adoption, engagement, and retention – while building scalable processes suitable for a high-volume customer base.
Key Responsibilities
- Lead and mentor 3–4 Team Leaders and indirectly oversee a team of 30+ Customer Success Executives.
- Drive customer onboarding, adoption, retention, and satisfaction across SMBG clients.
- Develop and implement customer success strategies and playbooks tailored for high-volume SMB customers.
- Implement and scale tech-touch engagement models for effective customer coverage.
- Develop strategies to drive deep product adoption and showcase the value of MyOperator's solutions (Cloud IVR, Call Center Software, WhatsApp API, etc.).
- Monitor health metrics, churn signals, and client escalations; design proactive action plans.
- Collaborate with Product, Sales, and Support teams to ensure a seamless customer experience.
- Deliver regular business reviews and performance reports to leadership (CEO and senior stakeholders).
- Continuously optimize processes to enhance team productivity and customer outcomes.
Qualifications:
- 5–7 years of proven experience in Customer Success / Account Management within SaaS, Telecom, CPaaS, or Cloud Communication.
- Minimum 2+ years of direct experience leading Team Leaders / Managers.
- Strong exposure to managing high-volume SMB customer bases.
- Excellent strategic thinking, problem-solving, and analytical skills.
- Tech-savvy mindset with experience implementing automation or tech-touch models.
- Experience in reporting to senior leadership (CEO/VP-level) is highly desirable.
- Exceptional communication and stakeholder management skills.
Join us at MyOperator and be part of a dynamic team that is transforming the way businesses communicate. We offer competitive compensation, comprehensive benefits, and ample opportunities for growth and career advancement. Apply today and embark on an exciting journey with us!
Benefits:
- Career growth opportunities in a fast-growing SaaS company.
- A competitive salary and performance-based incentives.
- A dynamic, inclusive, and collaborative work environment.
- Significant opportunities for professional growth and career advancement.
- The chance to make a real impact on thousands of growing businesses in India.
- Comprehensive health and wellness benefits.
JavaLead a team of software developers to deliver customer requirements,
on time, within budget while ensuring high level of quality.
● Tracking a project against schedules and taking corrective actions on
slippage. Escalation to the next level in case of slippage / likely slippage
in time or quality parameters.
● Manage the relationship with the client and relevant stakeholders
● Regular coordination with clients, internal resources and third
parties/vendors for the flawless execution of the project
● Ensure that all projects are delivered on-time, within scope and within
budget
● Assist in the definition of project scope and objectives, involving all
relevant internal stakeholders and ensuring technical feasibility
● Develop a detailed project plan to monitor and track progress
● Report and escalate to management as needed
● Perform risk management to minimize potential risks
- ● Prepare / review project documents such as FSD / FRD
Job Description for QA Engineer:
- 6-10 years of experience in ETL Testing, Snowflake, DWH Concepts.
- Strong SQL knowledge & debugging skills are a must.
- Experience on Azure and Snowflake Testing is plus
- Experience with Qlik Replicate and Compose tools (Change Data Capture) tools is considered a plus
- Strong Data warehousing Concepts, ETL tools like Talend Cloud Data Integration, Pentaho/Kettle tool
- Experience in JIRA, Xray defect management toolis good to have.
- Exposure to the financial domain knowledge is considered a plus
- Testing the data-readiness (data quality) address code or data issues
- Demonstrated ability to rationalize problems and use judgment and innovation to define clear and concise solutions
- Demonstrate strong collaborative experience across regions (APAC, EMEA and NA) to effectively and efficiently identify root cause of code/data issues and come up with a permanent solution
- Prior experience with State Street and Charles River Development (CRD) considered a plus
- Experience in tools such as PowerPoint, Excel, SQL
- Exposure to Third party data providers such as Bloomberg, Reuters, MSCI and other Rating agencies is a plus
Key Attributes include:
- Team player with professional and positive approach
- Creative, innovative and able to think outside of the box
- Strong attention to detail during root cause analysis and defect issue resolution
- Self-motivated & self-sufficient
- Effective communicator both written and verbal
- Brings a high level of energy with enthusiasm to generate excitement and motivate the team
- Able to work under pressure with tight deadlines and/or multiple projects
- Experience in negotiation and conflict resolution
• Responsible for writing, editing, and proofreading content
• Ideating and formulating a suitable content strategy to support the business needs
• Enhancing web traffic and user engagement by managing content across all social media
platforms
• Write engaging social media content
• Collaborate with marketing, PR, and customer experience to develop a variety of content
marketing materials
• Interpret creative direction and adapt points from creative briefs into persuasive copy
• Scheduling timelines for posting content
SKILLS REQUIRED:
• Creativity and ability to develop engaging content
• Excellent communication and writing skills
• Good time management and organizational skills
• Basic technical knowledge of HTML and web publishing and high computer literacy
• Knowledge of SEO and web traffic metric
• Social media management experience
• Strong research skills
Responsibility
- Driving performance campaigns across Mobile, Desktop, App/APK
- Identifying and onboarding new affiliates and monitoring affiliate promotions
- Maintaining stimulating relationships with the current affiliates
- Lead business development initiatives for user growth
- Continually motivating affiliates to perform better
- Keeping track of affiliate performance, lead quality, and payments
- Strong Media buying & negotiation skills
- Hands-on understanding of the affiliate ecosystem; ideally large-scale platform experiences.
- Good working knowledge with 3rd party affiliate platforms (Affise, hasOffers, AppsFlyer, Apsalar, etc.)
- A good understanding of Earned Media would be an advantage
- Freshers also can apply.
NodeJS (Node.js)
MongoDBideated and built innovative web2 variants of games like Ludo, Snakes and Ladders,
Carrom, and more. We are now stepping into web3 space as we have figured out
exciting ways to make our games even more engaging by combining both of these
worlds together. We are looking to expand our team with energetic, self-motivated
people who are enthusiastic about web3, willing to learn, experiment and do what it
takes to make things happen. We are scouting for Blockchain Developers having
hands-on experience in Ethereum and sidechains like Polygon. You will be
responsible for designing, implementing, and supporting our blockchain based
Dapps.
Roles and Responsibilities :
● Analysing requirements, designing and implementing smart contracts around
a certain business model, as well as building & launching a new token
● Lead the technical design and implement web3 product roadmap
Must have:
● 1 to 3 years of experience in developing on Ethereum and Ethereum Layer2
networks and deployment of smart contracts on sidechains like Polygon
● Experience to write gas-optimized solidity smart contracts with provided
business logic
● Experience on Ethereum development frameworks such as Truffle, Hardhat,
and Ganache local blockchain
● Experience on token standards such as ERC20, ERC721, ERC1155, and
ERC777, etc.
● Good understanding of Blockchain platforms and consensus protocols
● Good experience with nodejs, mongodb, mysql, kafka, redis and GIT
● Strong software development background
● Experience working with large codebases
Good to have:
● Conceptual understanding of ICO, IEO, IDO, and STO
● Understanding of Defi tokens, launchpads, and automated market makers
(AAMs) such as Uniswap, Sushiswap, and Pancakeswap, etc.
● Good understanding of liquidity provisioning, token staking, and market
analysis.
● Experience with Docker and Kubernete
.NET
C#Requirements:
- Should have work experience in design, development, Code, and Unit Test web and desktop-based applications written in. Net framework starting from 4 x and above.
- Should have a good understanding of web servers such as IIS and Front-end such as HTML's and Razor based engines.
- Strong coding experience and thorough understanding of programming languages such as C#, VB. NET, ASP. Net, ADO. Net, jQuery, JavaScript, Traditional Web Services, WPF, Web API, and other Scripting languages such as pythons.
- Must have exp. into WPF and C#
AngularJS (1.x)
Angular (2+)
React.jsNodeJS (Node.js)MongoDBSkills: Node.js, React.js, MongoDB, Express JS, HTML, CSS, .
Requirements:
- Should have experience on Node.js and frameworks available for it, such as Express or StrongLoop. Preferably Express.
- Should have experience in building Rich UI components with React.js.
- Should have hands on experience on MongoDB.
- Strong understanding of JavaScript, its quirks and workarounds.
- Knowledge of ES6, ES7 and Object-oriented and functional programming.
- Understanding the nature of asynchronous programming and its quirks and workarounds.
- Should have experience in working on Linux (Ubuntu) Environment and basic linux commands.
- Proficient understanding of code versioning tools, such as Git.
- Good to have knowledge on Redis DB.
- Good understanding of browser rendering behavior and performance.
- Good to have exposure working in an agile development environment
HTML/CSS
Javascript
jQueryWe are looking for the web Developer in designing and implementing new features and functionality and guiding the website's architecture.
Experience in developing Web-based applications, working experience on smarty frame work as well worked on Joomla and Wordpress.
Skilled in web technologies like HTML, XHTML, CSS, JavaScript.
Roles & Responsibilities:
Must have sound knowledge of CMS platforms like : Wordpress, Joomla
Experience in Joomla custom module programming and designing
Experience in Joomla custom website and web application development
Experience in Joomla standard website and web application development
Knowledgable of Word press Theme Integration, Plugin Creation/Modification.
Actively look for and fix bugs or errors on developed sites.
Experience in developing new sites using WordPress
Experience in to develop, modify and enhance WordPress Plugins
Experience in custom theme development from PSD to WordPress
Experience in customizing and maintaining existing sites
Ability to understand CSS changes and their ramifications to ensure consistent style across platforms and browsers
Ability to convert comprehensive layout and wireframes into working HTML pages
Experience in conducting website performance tests and troubleshooting content issues
Monitoring the performance of the live website.
Should be agile and quick problem solver.
Fluency with WordPress, PHP, MySQL, HTML5, CSS/SASS, and Frameworks with Responsive design.
Good knowledge of relational databases, version control tools and of developing web services
Skill set: Joomla, JavaScript, JQuery CSS, CSS3, WordPress, HTML, PHP
Will be developing mobile and web applications using latest technology. Should be good in analysing requirements and translate into applications. Good in understanding application flows.
Tech Skills –
Mobile technology – Hybrid (Ionic / Angular / Cordova ), – Expert level – Should have completed at least one project with server component, use of cloud services, use of device native capabilities like camera, accelerometer etc.
HTML, CSS, Bootstrap, Java script – Expert level - Good understanding of concepts and should be able to realize application screens based on the UI provided by designers.
(This is an internship to begin with, later you may be offered a full-time role.)
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Full Stack Developer - Averlon