
Job Description :
Roles and Responsibilities:- A cloud engineer is responsible for the design, review of architectures & construction of cloud service provider environments.
- Duties, and Responsibilities may include the following:
- § Responsible for the evaluation of cloud strategy and program architecture
- § Responsible for gathering system requirements working together with application architects and owners
- § Responsible for generating scripts and templates required for the automatic provisioning of resources
- § Discover standard cloud services offerings, install, and execute processes and standards for optimal use of cloud service provider offerings
- § Build software for the organization’s systems and ES as a service offering
- § Stay well-informed of failures and complications related to a cloud offering
- § Responsible for debugging technical issues inside a complex stack involving virtualization, containers, microservices, etc.
- § Collaborate with the engineering teams to enable their applications to run on Cloud infrastructure.
- § Experience with OpenStack, Linux, Amazon Web Services, Microsoft Azure, DevOps, NoSQL etc.
Qualifications:
A qualified applicant must possess a thorough knowledge of at least some of the following:
Education
- Bachelor of Science degree in Computer Science, or Engineering, or in other related technical field. In addition to educational qualification, they should possess at least 3-5years IT experience with cloud operations and systems administration
Knowledge Needed-
- A cloud engineer must have adept technical skills and cognate experience to be hired.
- Practical object-oriented development knowledge with at least Scala or Java, knowledge of systems like ZooKeeper, Consul etc., familiarity with containerization technologies such as Docker and Pivotal Cloud Foundry Docker, OpenStack, and Public cloud delivery know-how with AWS and/or Azure
- understanding of software development, engineering, programming languages and tools; Java, Python, Ruby, .NET/C#, HTML, CSS, JavaScript, PowerShell, CI/CD pipelines, and ability to work with Agile methodologies (Scrum, Kanban, Lean Startup, XP)
- Part of the daily tasks of a Cloud Engineer is to work with cross-functional teams (Product Owners, Scrum Masters, Developers, Designers, and Business Analysts), so it is vital that they can work in a team-driven environment
- Cloud technologies become advanced over time, so an essential ingredient that most recruiters look out for in cloud engineers is their willingness to learn and work with new and emerging technologies.
Certification
- Microsoft Azure – 70-533, 70-535 any other infrastructure certification is added advantage.
- Should have relevant cloud certifications such as Microsoft Certified Azure Solutions Architect is added advantage

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KEY ROLES/RESPONSIBILITIES:
- Own and manage the entire cloud infrastructure
- Create the entire CI/CD pipeline to build and release
- Explore new technologies and tools and recommend those that best fit the team and organization
- Own and manage the site reliability
- Strong decision-making skills and metric-driven approach
- Mentor and coach other team members
Job Title: |
Senior Cloud Infrastructure Engineer (AWS) |
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Department & Team |
Technology |
Location: |
India /UK / Ukraine |
Reporting To: |
Infrastructure Services Manager |
Role Purpose: |
The purpose of the role is to ensure high systems availability across a multi-cloud environment, enabling the business to continue meeting its objectives.
This role will be mostly AWS / Linux focused but will include a requirement to understand comparative solutions in Azure.
Desire to maintain full hands-on status but to add Team Lead responsibilities in future
Client’s cloud strategy is based around a dual vendor solutioning model, utilising AWS and Azure services. This enables us to access more technologies and helps mitigate risks across our infrastructure.
The Infrastructure Services Team is responsible for the delivery and support of all infrastructure used by Client twenty-four hours a day, seven days a week. The team’s primary function is to install, maintain, and implement all infrastructure-based systems, both On Premise and Cloud Hosted. The Infrastructure Services group already consists of three teams:
1. Network Services Team – Responsible for IP Network and its associated components 2. Platform Services Team – Responsible for Server and Storage systems 3. Database Services Team – Responsible for all Databases
This role will report directly into the Infrastructure Services Manager and will have responsibility for the day to day running of the multi-cloud environment, as well as playing a key part in designing best practise solutions. It will enable the Client business to achieve its stated objectives by playing a key role in the Infrastructure Services Team to achieve world class benchmarks of customer service and support.
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Responsibilities: |
Operations · Deliver end to end technical and user support across all platforms (On-premise, Azure, AWS) · Day to day, fully hands-on OS management responsibilities (Windows and Linux operating systems) · Ensure robust server patching schedules are in place and meticulously followed to help reduce security related incidents. · Contribute to continuous improvement efforts around cost optimisation, security enhancement, performance optimisation, operational efficiency and innovation. · Take an ownership role in delivering technical projects, ensuring best practise methods are followed. · Design and deliver solutions around the concept of “Planning for Failure”. Ensure all solutions are deployed to withstand system / AZ failure. · Work closely with Cloud Architects / Infrastructure Services Manager to identify and eliminate “waste” across cloud platforms. · Assist several internal DevOps teams with day to day running of pipeline management and drive standardisation where possible. · Ensure all Client data in all forms are backed up in a cost-efficient way. · Use the appropriate monitoring tools to ensure all cloud / on-premise services are continuously monitored. · Drive utilisation of most efficient methods of resource deployment (Terraform, CloudFormation, Bootstrap) · Drive the adoption, across the business, of serverless / open source / cloud native technologies where applicable. · Ensure system documentation remains up to date and designed according to AWS/Azure best practise templates. · Participate in detailed architectural discussions, calling on internal/external subject matter experts as needed, to ensure solutions are designed for successful deployment. · Take part in regular discussions with business executives to translate their needs into technical and operational plans. · Engaging with vendors regularly in terms of verifying solutions and troubleshooting issues. · Designing and delivering technology workshops to other departments in the business. · Takes initiatives for improvement of service delivery. · Ensure that Client delivers a service that resonates with customer’s expectations, which sets Client apart from its competitors. · Help design necessary infrastructure and processes to support the recovery of critical technology and systems in line with contingency plans for the business. · Continually assess working practices and review these with a view to improving quality and reducing costs. · Champions the new technology case and ensure new technologies are investigated and proposals put forward regarding suitability and benefit. · Motivate and inspire the rest of the infrastructure team and undertake necessary steps to raise competence and capability as required. · Help develop a culture of ownership and quality throughout the Infrastructure Services team.
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Skills & Experience: |
· AWS Certified Solutions Architect – Professional - REQUIRED · Microsoft Azure Fundamentals AZ-900 – REQUIRED AS MINIMUM AZURE CERT · Red Hat Certified Engineer (RHCE ) - REQUIRED · Must be able to demonstrate working knowledge of designing, implementing and maintaining best practise AWS solutions. (To lesser extend Azure) · Proven examples of ownership of large AWS project implementations in Enterprise settings. · Experience managing the monitoring of infrastructure / applications using tools including CloudWatch, Solarwinds, New Relic, etc. · Must have practical working knowledge of driving cost optimisation, security enhancement and performance optimisation. · Solid understanding and experience of transitioning IaaS solutions to serverless technology · Must have working production knowledge of deploying infrastructure as code using Terraform. · Need to be able to demonstrate security best-practise when designing solutions in AWS. · Working knowledge around optimising network traffic performance an delivering high availability while keeping a check on costs. · Working experience of ‘On Premise to Cloud’ migrations · Experience of Data Centre technology infrastructure development and management · Must have experience working in a DevOps environment · Good working knowledge around WAN connectivity and how this interacts with the various entry point options into AWS, Azure, etc. · Working knowledge of Server and Storage Devices · Working knowledge of MySQL and SQL Server / Cloud native databases (RDS / Aurora) · Experience of Carrier Grade Networking - On Prem and Cloud · Experience in virtualisation technologies · Experience in ITIL and Project management · Providing senior support to the Service Delivery team. · Good understanding of new and emerging technologies · Excellent presentation skills to both an internal and external audience · The ability to share your specific expertise to the rest of the Technology group · Experience with MVNO or Network Operations background from within the Telecoms industry. (Optional) · Working knowledge of one or more European languages (Optional)
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Behavioural Fit: |
· Professional appearance and manner · High personal drive; results oriented; makes things happen; “can do attitude” · Can work and adapt within a highly dynamic and growing environment · Team Player; effective at building close working relationships with others · Effectively manages diversity within the workplace · Strong focus on service delivery and the needs and satisfaction of internal clients · Able to see issues from a global, regional and corporate perspective · Able to effectively plan and manage large projects · Excellent communication skills and interpersonal skills at all levels · Strong analytical, presentation and training skills · Innovative and creative · Demonstrates technical leadership · Visionary and strategic view of technology enablers (creative and innovative) · High verbal and written communication ability, able to influence effectively at all levels · Possesses technical expertise and knowledge to lead by example and input into technical debates · Depth and breadth of experience in infrastructure technologies · Enterprise mentality and global mindset · Sense of humour
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Role Key Performance Indicators: |
· Design and deliver repeatable, best in class, cloud solutions. · Pro-actively monitor service quality and take action to scale operational services, in line with business growth. · Generate operating efficiencies, to be agreed with Infrastructure Services Manager. · Establish a “best in sector” level of operational service delivery and insight. · Help create an effective team. |
- You will manage all elements of the post-sale program relationship with your customers, starting with customer on-boarding and continuing throughout the customer relationship.
- As the primary customer interface, you engage with customer teams to educate, identify needs, develop designs, set goals, manage and execute on plans that unlock continuous, incremental value from their investments in the CloudPassage Halo platform.
- You are hands-on during execution and thoroughly enjoy seeing your security projects come to life and supporting them afterwards. You are a trusted adviser.
Responsibilities :
- Manage a portfolio of 5+ Enterprise customer accounts with complex needs (typical enterprise customers invest between $500k and $4m+ per year with CloudPassage, have hundreds to tens of thousands of individual public cloud infrastructure deployments, and protect hundreds of thousands of cloud infrastructure assets with Halo).
- Provide level-3 technical support on your customer's most complex issues
- Lead implementation of low-level security controls in Cloud environments, for services, server and containers
- Remotely diagnose & resolve DevSecOps issues in customer environments - able to resolve their DevOps issues that may be interfering with CloudPassage processing.
- Interact with CloudPassage Engineering team by providing customer issue reproduction and data capture, technical diagnostics and validating fixes. QA experience preferred.
- Establish and program manage proactive, value-driven, high-touch relationships with your customers to understand, document and align customer strategies, business objectives, designs, processes and projects with Halo platform capabilities and broader CloudPassage services.
- Develop a trusted advisor relationship by building and maintaining appropriate relationships at all levels with your customer accounts, creating a premium and high-caliber experience.
- Ensure continued satisfaction, identify & confirm unaddressed customer needs that can be value-add opportunities for up-sell and cross-sell, and communicate those needs to the CloudPassage sales team. Identify any early CSAT issues and renewal risks and work with the internal team to remediate and ensure strong CSAT and a successful renewal.
- Be a strong customer advocate within CloudPassage and identify and support areas for improvement in the customer experience, both in our product and processes.
- Be team-oriented, but with a bias towards action to get things done for your customers.
Requirements : Strong cloud security knowledge & experience including :
- End-to-end enterprise security processes
- Cloud security - cloud migrations & shift in security requirements, tooling & approach
- Hands-on DevOps, DevSecOps architecture & automation (critical)
- 4+ years experience in security consulting and project/program management serving cybersecurity customers.
- Complex, level 3 technical support
- Remotely diagnosing & resolving DevSecOps issues in customer environments
- Interacting with CloudPassage Engineering team with customer issue reproduction
- Experience working in a security SaaS company in a startup environment.
- Experience working with Executive and C-Level teams.
- Ability to build and maintain strong relationships with internal and external constituents.
- Excellent organization, project management, time management, and communication skills.
- Understand and document customer requirements, map to product, track & report metrics, identify up-sell and cross-sell opportunities.
- Analytical both quantitatively and qualitatively.
- Excellent verbal and written communication skills.
- Security certifications (Security +, CISSP, etc.).
Expert Technical Skills :
- Consulting and project management : documenting project charters, project plans, executing delivery management, status reporting. Executive-level presentation skills.
- Security best practices expertise : software vulnerabilities, configuration management, intrusion detection, file integrity.
- System administration (including Linux and Windows) of cloud environments : AWS, Azure, GCP; strong networking/proxy skills.
Proficient Technical Skills :
- Configuration/Orchestration (Chef, Puppet, Ansible, SaltStack, CloudFormation, Terraform).
- CI/CD processes and environments.
Familiar Technical Skills & Knowledge : Python scripting & REST API's, Docker containers, Zendesk & JIRA.
We are looking for a full-time remote DevOps Engineer who has worked with CI/CD automation, big data pipelines and Cloud Infrastructure, to solve complex technical challenges at scale that will reshape the healthcare industry for generations. You will get the opportunity to be involved in the latest tech in big data engineering, novel machine learning pipelines and highly scalable backend development. The successful candidates will be working in a team of highly skilled and experienced developers, data scientists and CTO.
Job Requirements
- Experience deploying, automating, maintaining, and improving complex services and pipelines • Strong understanding of DevOps tools/process/methodologies
- Experience with AWS Cloud Formation and AWS CLI is essential
- The ability to work to project deadlines efficiently and with minimum guidance
- A positive attitude and enjoys working within a global distributed team
Skills
- Highly proficient working with CI/CD and automating infrastructure provisioning
- Deep understanding of AWS Cloud platform and hands on experience setting up and maintaining with large scale implementations
- Experience with JavaScript/TypeScript, Node, Python and Bash/Shell Scripting
- Hands on experience with Docker and container orchestration
- Experience setting up and maintaining big data pipelines, Serverless stacks and containers infrastructure
- An interest in healthcare and medical sectors
- Technical degree with 4 plus years’ infrastructure and automation experience
Mandatory Skills Sets
- Excellent problem-solving skills in technical challenges
- Deep knowledge of at least one cloud platform (AWS Preferred)
- Understanding of Latest cloud computing technologies
- Experience in architecting solutions based on knowledge of infrastructure & application architectures including the integration approaches
- Complete hands-on with ability to grasp evolving technologies and coding languages
- Excellent communication skills which would involve customer facing role
- Design thinking
- Customer facing skills and strong technical capabilities to review the teams work as well as guide the team
- Experience working/building/contributing to proposals for architecture, estimations
Preferred Skills Sets
- Experience architecting infrastructure solutions using both Linux/Unix and Windows with specific recommendations on server, load balancing, HA/DR, & storage architectures.
- Experience architecting or deploying Cloud/Virtualization solutions in enterprise customers.
- Person must have performed Application Architect Role for 3+ years
- AWS platform specific experience a bonus.
- Enterprise application and database architecture a bonus.


