Sales Manager

🚀 Hiring: MERN Stack Developer

⭐ Experience: 3+ Years

📍 Location: Bangalore

⭐ Work Mode:- Hybrid

⏱️ Notice Period: Immediate Joiners

(Only immediate joiners & candidates serving notice period)

We are looking for a MERN Stack Developer skilled in MongoDB, Express.js, React.js, and Node.js to build scalable, high-performing web applications.

💫 What We’re Looking For:

✅ Proficiency in React.js, Node.js, Express.js, MongoDB

✅Strong in JavaScript (ES6+), REST APIs, Git

✅Good problem-solving & debugging skills

Our client is a Leading Indian consumer electronics start-up and is one of the fastest-growing start-ups. They have also emerged as the fifth largest wearable brand globally. They are super passionate about the impact that they are making in people’s lives and are looking for a fellow self-starter to join our ambitious bunch.

Responsibilities

· Using agile methodology values, principles, and practices to plan, manage, and deliver solutions.

· Training, mentoring and supporting scrum teams to follow agile values, principles, and practices.

· Determining and managing tasks, issues, risks, and action items.

· Scheduling and facilitating scrum events, meetings, and decision-making processes.

· Monitoring progress and performance and helping teams to make improvements.

· Planning and organizing demos and product/system testing.

· Ensuring the proper use of collaborative processes and removing impediments for the scrum team.

· Tracking project processes, deliverables, and financials.

· Preparing and presenting status reports to stakeholders.

Requirements

· Bachelor's degree in computer science, information technology, or a relevant field preferred.

· 6+ years of experience as a Scrum Master

· 3-4 implementation of LCNC platforms like Mendix.

· Ability to analyze and think quickly and to resolve conflict

· Ability to work with internal stakeholders and vendors

· Strong communication, interpersonal and mentoring skills

· Ability to adapt to a changing environment

· Self-motivation and ability to stay focused in the middle of distraction

NO NIGHT SHIFTS FOR GIRLS

SALARY - 10K-15K

Hindi - Preferred

Job description

Roles and Responsibilities

• Conduct business conferences by mediating the call, identify and assess the customer needs to achieve satisfaction
• Provide accurate, valid and complete information when requested by using the right methods/tools on the software interface.
• Resolve conference related issues by clarifying the customer complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem and expediting correction or adjustment.
• Effectively manage large amounts of incoming calls and resolve help requests and build sustainable relationship through interactive communication
• Schedule conferences, maintain records and process emails adhering to communication procedures, guidelines and policies
• Go the extra mile to query resolution, request completion and process closure
• Productive contribution to team effort by accomplishing the results as needed

Desired Candidate Profile

• 0 - 1 years in customer care background
• Must be fluent in Hindi & English. Multilingual will be added advantage
• Telephone etiquette, ability to comprehend and effective listening skills
• Focus on quality control measures and processes
• Problem Solving Acumen and conflict resolution skills
• Multi-tasking ability with a keen sense of detail

• Help make company amongst the best seed-stage start-ups to work at
• Design and evolve the company's culture, talent roadmap, and various HR policies
• Source, interview and convert candidates to join the company's high growth environment where the learning curve is steep and work is demanding

Candidate should have:

• 4+ years of HR & recruiting experience in a fast-scaling technology product company
• Have an in-depth understanding of start-up organization design
• Innovative mindset and entrepreneurial approach
• Excellent communication, collaboration, and time management skills
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