Sales Manager

About the job:

Job Title: QA Lead

Location: Teynampet, Chennai

Job Type: Full-time

Experience Level: 8+ Years

Company: Gigadesk Technologies Pvt. Ltd. [Greatify]

Website: www.greatify.ai

Company Description:

At Greatify.ai, we lead the transformation of educational institutions with state-of-the-art AI-driven solutions. Serving 100+ institutions globally, our mission is to unlock their full potential by enhancing learning experiences and streamlining operations. Join us to empower the future of education with innovative technology.

Job Description:

We are looking for a QA Lead to own and drive the quality strategy across our product suite. This role combines hands-on automation expertise with team leadership, process ownership, and cross-functional collaboration.

As a QA Lead, you will define testing standards, guide the QA team, ensure high test coverage across web and mobile platforms, and act as the quality gatekeeper for all releases.

Key Responsibilities:

● Leadership & Ownership

• Lead and mentor the QA team, including automation and manual testers
• Define QA strategy, test plans, and quality benchmarks across products
• Own release quality and provide go/no-go decisions for deployments
• Collaborate closely with Engineering, Product, and DevOps teams

● Automation & Testing

• Oversee and contribute to automation using Playwright (Python) for web applications
• Guide mobile automation efforts using Appium (iOS & Android)
• Ensure comprehensive functional, regression, integration, and smoke test coverage
• Review automation code for scalability, maintainability, and best practices

● Process & Quality Improvement

• Establish and improve QA processes, documentation, and reporting
• Drive shift-left testing and early defect detection
• Ensure API testing coverage and support performance/load testing initiatives
• Track QA metrics, defect trends, and release health

● Stakeholder Collaboration

• Work with Product Managers to understand requirements and define acceptance criteria
• Communicate quality risks, timelines, and test results clearly to stakeholders
• Act as the single point of accountability for QA deliverables

Skills & Qualifications:

● Required Skills

• Strong experience in QA leadership or senior QA roles
• Proficiency in Python-based test automation
• Hands-on experience with Playwright for web automation
• Experience with Appium for mobile automation
• Strong understanding of REST API testing (Postman / automation scripts)
• Experience integrating tests into CI/CD pipelines (GitLab CI, Jenkins, etc.)
• Solid understanding of SDLC, STLC, and Agile methodologies

● Good to Have

• Exposure to performance/load testing tools (Locust, JMeter, k6)
• Experience in EdTech or large-scale transactional systems
• Knowledge of cloud-based environments and release workflows.

Intuitive. Cloud is seeking a high-performing, energetic person to help lead various Agile Scrum teams through Project Management. The Agile Delivery Team is responsible for major enterprise platforms that are critical to the success of Intuitive. This position not only manages large/small scale projects but will also be responsible for making sure a Scrum team lives by the values and practices of Scrum.

Responsibilities include but are not limited to:

Primary Responsibilities:

• Socialize and execute Intuitive Digital/Cloud transformation/Data platform strategy & provide technology support to our customers
• Build Strong Customer Relationship framework, Create and maintain technical project plans outlining tasks, delivery dates and allocation of resource es aligned to statements of work (SOW's)
• Plan, manage, and execute variety of cloud deployment, Networking, Infrastructure, Application Development/deployment, Virtualization, or IT systems development projects.
• Lead contract renewal efforts for existing clients, provide support to leadership in SOW development process.
• Teach, mentor, guide, and coach the Delivery Team (and organization) on Agile/Scrum/Kanban/Lean principles and practices. Coach the Delivery Team in self-organization and cross-functionality.
• Manage project resources ensuring all projects meet customer obligations and budget expectations
• Provide timely and accurate status updates to all customer, partner, and Intuitive stakeholders throughout the project lifecycle
• Own and manage technical project escalations through to resolution, and ensure expectations are clearly set with customer and within Intuitive teams
• Assist in the development and maintenance of project methodology aligned to the project skillset for efficient delivery
• Gather information at front end to determine project parameters and specifications, and to budget human, financial and other resources.
• Expected to provide technical oversight to some staff and track attainment of project milestones and Support KPIs.
• Embrace and role model servant leadership.

Technical Skills Required

• Lead complex cloud implementation, migration, and cloud support projects from kickoff to closure
• Knowledge of Data Center, Mid-Range infrastructures, Cabling, and Networking (IP Schema, Routing, and Switching products)
• Understanding of Security (IDS and Firewalls), blades enclosure, Backup, Storage & Server OS
• Remote Connectivity Tool Knowledge (DRAC, RDP, ILO)
• VMware Infrastructure (vCenter, vMotion, DRS Clusters, VM Converter, NSX-VtoT, Realize)
• Understanding of Vulnerability Management processes.
• Experience in handling small- and large-scale projects involving IT infrastructure technologies like Cloud Azure/AWS/GCP.
• Experience with Cloud (AWS), Data Center technologies, and Cloud migration projects.
• Functional understanding of cloud (AWS), data center components, and conceptual integration of servers, storage, and networking technologies.
• Knowledge in Software Defined Networks (SDN) & SD-WAN – Mandatory
• Understanding of Enterprise Network, system, and application-level security issues.
• Routing and Switching, MPLS, SD-WAN, SDN Technology, Network Security - Firewalls, IDS/IPS, Proxy
• Good understanding and skills in Network Traffic Engineering and Analysis
• Knowledge of API Led connectivity approach
• Understanding of underlying ESB architecture with experience of server admin and physical deployment On Cloud, On-Premises, and Hybrid, Runtime Fabric4 etc.
• Experience building, testing, and deploying applications.

Job Functions:

• Facilitates Scrum ceremonies and enforces time boxes. Embrace and role model Agile Principles.
• Help remove organizational and team impediments to agility and progress. Assist Delivery Team and Product Owner with relentless and continuous improvement in processes and product delivery.
• Meet with customer Key stakeholders, application owners, application developers, and analysts, coding staff to determine continuously evolving business needs and functionalities desired.
• Build a project plan for the relatively large or complex project(s), including milestones, resources needed in the form of staffing hours, budget, technology stack, following established project management methodology.
• Track course of project from meetings, conferring with customer leadership to internal developers, and receiving reports. Update project plan as needed.
• Document changes to scope or functionalities with change ticket, project plan, or another format.
• Assess compliance of development process with accepted methodology and communicate to responsible managers or staff. Document exceptions or deviations as needed.
• Convene meetings and plan agenda to ensure important issues are aired and resolved.
• Report on progress of project, use of staff, $ expenditures, progress on milestones and the like to application owners.
• Provide guidance to project staff; may manage staff of analysts who are developing technical specifications or developers who are coding.
• Plan, document, manage and evaluate staff performance, or contribute to evaluation by their managers.
• Contribute to professional or technical development of less experienced staff by mentoring or training.

Qualifications:

• You must possess the minimum qualifications to be initially considered for this position. Preferred qualifications are in addition to the minimum requirements and are considered a plus factor in identifying top candidates.

Required Education:

• Bachelor's degree in Computer Science or any other related field; or an equivalent of other work experience/training such as relevant military experience or technical school training

Minimum Qualifications:

• 7+ years of experience in the Information Technology (IT) industry
• 3+ years of professional Scrum Master experience

Preferred Qualifications:

• Project Management Certification
• Certified Scrum Master OR SAFe Agile Certification required
• 3+ years of experience in Agile/SAFe methodologies including tools used for work planning and tracking such as Rally, Jira, etc.
• 7+ years of Project Management experience
• Specialized Knowledge & Skills:

o          Experience with large scale cloud deployment and support projects.

o          Cloud platforms include Azure, AWS, GCP

o          Expert use of Microsoft Project and Project Server Expert use of SharePoint

o          Expert use of Microsoft Excel, Word, and Power Point.

o          Expert use of Microsoft Visio Ability to manage a program of projects (possibly up to 15).

o          Excellent presentation skills.

o          Ability to create and manage large budgets (to include resource tracking, capital expenditures and other project expenses).

o          Ability to interface with senior management in order to provide status, manage issues, and present options.

Responsibilities

• Translate functional requirements into technical design
• Interact with clients and internal stakeholders to understand the visulaisation and platform requirements in detail 
• Design, Develop and Deliver reusable components and front-end libraries
• Translate designs and wireframes into high quality code 
• Optimise components for maximum performance across a vast array of web-capable devices and browsers
• Work closely with QA team and ensure the application is bug-free

Candidate Requirements

• Strong knowledge for charts
• Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model
• Thorough understanding of React.js and its core principles
• Experience with popular React.js workflows (such as Flux or Redux)
• Familiarity with newer specifications of EcmaScript
• Experience with data structure libraries (e.g., Immutable.js)
• Knowledge of isomorphic React is a plus
• Familiarity with RESTful APIs
• Knowledge of modern authorization mechanisms, such as JSON Web Token
• Familiarity with modern front-end build pipelines and tools
• Experience with common front-end development tools such as Babel, Webpack, NPM, etc.
• Ability to understand business requirements and translate them into technical requirements
• A knack for benchmarking and optimisation
• Familiarity with code versioning tools (such as Git, SVN, and Mercurial)
• Good understanding of asynchronous request handling, partial page updates, and AJAX4Familiarity with browser testing and debugging