Pre Sales Engineer
Job Title: Pre-Sales Engineer
Location: Navi Mumbai, Vashi
Department: BMS (Building Management System)
Reports To: Regional Sales Manager
Job Summary:
We are seeking a dynamic and technically proficient Pre-Sales Engineer to join our team. In this role, the individual will be responsible for providing technical expertise and support to our sales teams, ensuring that customers receive accurate, tailored solutions that meet their needs. The individual will collaborate with internal and external stakeholders to drive sales growth, manage quotations, and ensure smooth execution of customer orders. The ideal candidate will have a strong technical background, sales aptitude, and excellent interpersonal skills.
Key Responsibilities:
Technical Expertise: Leverage technical knowledge to support sales teams and provide accurate, technical solutions to meet customer needs.
Commercial Awareness: Apply commercial understanding to enhance the precision of deals and customer proposals.
Customer Solutions: Understand customer requirements and present customised technical solutions that align with their business goals.
Collaboration: Work closely with sales teams to build strong customer relationships and drive revenue growth.
Communication: Exhibit excellent communication skills, creating compelling sales presentations and effectively collaborating with customers, vendors, and internal teams.
Solution Development: Develop solution architecture, detailed equipment lists, and presentation materials to meet customer requirements.
Customer Support: Assist customers with technical issues related to equipment setup and resolve any post-sales concerns.
Negotiation: Facilitate negotiations with potential customers, aligning technical and commercial aspects for successful deals.
Quotation Management: Prepare accurate quotations based on customer requirements and ensure timely delivery through Regional Sales Managers.
Vendor Coordination: Negotiate with vendors to secure backup quotes and select appropriate vendors based on technical product needs.
Performance Tracking: Track issued quotations to monitor win rates, processing time, and the proportion of clean orders received.
Internal Support and Coordination: Provide technical sizing, product selection, and support to Regional Sales Managers, ensuring timely and accurate quotations.
Sales Support: Assist Regional Sales Managers and Dealers in technical discussions with customers to facilitate deal closure.
Order Processing: Review purchase orders, ensure compliance with submitted offers, and coordinate with customers for amendments when necessary.
Execution Handover: Once orders are finalized, pass on clean orders along with all required documentation to the Sales Operations Manager (SOM) for execution.
Team Collaboration: Partner with the Regional Sales Manager to meet and exceed assigned regional sales targets.
Qualifications and Skills Required:
Strong technical skills and comfort in leading technical discussions.
Sales aptitude with a keen interest in interacting with customers.
Proactive approach with a strong customer focus and problem-solving skills.
Ability to quickly learn and adapt to new products and technologies.
Excellent interpersonal and teamwork abilities.
Knowledge of the PLC/Controller BMS industry preferred, though experience in HVAC is also acceptable.
Familiarity with commercial terms and conditions and their application in sales processes.
Proficiency in MS Office tools, including Word, Excel, PowerPoint, and Project.
Preferred Qualifications and Experience:
Engineering Degree (Electrical, Electronics, Mechanical)
Strong communication and presentation skills.
Familiarity with basic PLC and DDC design and software applications.
Experience: 3-5 years of relevant in BMS or HVAC/ELV industry
This role offers the opportunity to be part of a team that drives innovation and customer
satisfaction. We are looking for highly motivated individual with a passion for both technical
and sales functions.
Shubham Vishwakarma
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