Pre Sales Engineer

Job Description

Modules: Global HR, Absence Management, Payroll, Talent management, Goals and performance Management.

Skills: functional/configuration skill in both EBS HRMS & Fusion HCM modules

• To design, develop and implement software applications and systems based on users' needs. 
• Understand and analyze the technical specifications and suggest code optimization ideas. 
• Fill timesheets and complete invoicing process on or before the deadline.
• Interact with customers on a need basis and flag any requirements or issues raised by the customer to seniors in the team. 
• Develop software code as per specifications, by understanding customer requirements. 
• Track open tickets/ incidents in the queue and allocate tickets to resources. 
• Constantly review if there is a better way of doing things, which may help with economizing time or money or deliver better to the customer. 
• Adhere to the quality process ¿ update the defect logs, and test scripts, and comply with quality processes and timelines. 
• Perform self-code reviews as per standards. 
• Develop project consolidated status reports and perform all activities related to re-usage, accuracy and efficiency.
• Work alongside others, deliver own goals, and support team members in meeting theirs, thereby contributing to the overall satisfaction of the team. 
• Provide application production support as per process/RACI (Responsible, Accountable, Consulted and Informed) Matrix.

Requirements

• 2+ years of experience in the Development of JAVA technology.
• Strong Java Basics
• Linux
• SpringBoot or Spring MVC
• Hands-on experience in Relational Databases (SQL query or Hibernate) + Mongo (JSON parsing)
• Proficient in REST API development
• Messaging Queue (RabitMQ or Kafka)
• Microservices
• Java 8
• Any Caching Mechanism
• Good at problem-solving

Good to Have Skills:

• 2+ years of experience in using Java/J2EE tech stacks
• Good understanding of data structures and algorithms.
• Excellent analytical and problem-solving skills.
• Ability to work in a fast-paced internet start-up environment.
• Experience in technical mentorship/coaching is highly desirable.
• Understanding AI/ML algorithms is a plus.

Overview:

Being a “customer first” company, the Customer Support division is critical to hoichoi. This team comprises of enthusiastic, passionate, fun-loving, and highly communicative individuals who continuously work towards ensuring a great experience for hoichoi users at all times.

This is a high commitment role and you will fit right in if you believe in delivering the best of service experience and are passionate about entertainment.

Job Role:

· Answer user communication/queries via emails live chats, and calls

· Ensure minimum turnaround time for resolving user queries & complaints

· Deliver best in class service in the friendliest and timely manner

· Suggest process & product improvements based on user feedback

· Assist the team in reporting & analysis

Qualifications

· 2+ years’ experience in customer service specializing in Inbound/Outbound support, ideally from an internet start-up/e-commerce background

· Excellent proficiency in Tamil, Malayam, and English

· Critical thinking and problem-solving skills

· An understanding of the 'Customer First' principle and committed to consistently delivering high-quality customer support

Job Type: Full-time

A bit about EnKash (www.enkash.com)

EnKash, one of the fastest growing financial technology firms in the B2B space, focuses on enabling businesses to digitize and simplify their commercial payments through its state of the art technology platforms. It’s comprehensive all-in-one commercial payments platform has led to businesses having a hassle free and frictionless payments experience and thereby, focus on their core business.

EnKash, with its unique business solutions, young team and a vibrant work environment has been making formidable marks in this segment. With several banking partners and more than 60000+ businesses onboarded on our platform in a short span, we are poised to grow rapidly from here on.

EnKash has also been covered by reputed national and international media and received many accolades and recognition that include:

- “Best B2B payment solution provider” in 8th Payments and Cards Award Summit

- “Amongst the top Start Ups to watch for “ by Inc 42 media

You should excel in this role, if you have:

PHP/wordpress Background

• A minimum of 3 years of experience in web development.
• Complete mastery of HTML/CSS/JS and responsive design.
• Expertise in javascript/css animations and Canvas API
• Knowledge of PHP and MYSQL.
• Knowledge of web frameworks like Laravel, Codeigniter, Cake Php. etc.
• Knowledge of Wordpress, experience in creating custom themes.
• You are comfortable with Figma, Photoshop and Illustrator
• Knowledge of SEO techniques
• You are creative and involved.

OR

Node JS Background

• A minimum of 3 years of experience in web development.
• Complete mastery of HTML/CSS/JS/Jquery and responsive design.
• Expertise in javascript/css animations and Canvas API
• Knowledge of NodeJS and MYSQL.
• Knowledge of web frameworks like Express JS, Strapi, Koa, etc.
• Knowledge of any CMS in node js, experience in creating custom themes.
• You are comfortable with Figma, Photoshop and Illustrator
• Knowledge of SEO techniques
• You are creative and involved.

Here’s what’s in store for you:

- A fast-paced, mentally stimulating and fast growth-oriented environment.
- No bureaucracy whatsoever, respect for logical and analytical minds.
- Witness the venture of entrepreneurship.
- Excellent performance bonuses and perks.
- Affable and competitive teammates.
- Flexible work regime

1. Know customer needs through research and market data. Develop product lines and appraise new ideas for market viability. Assess competition by comparing products. Create product marketing communications objectives. Work with the sales director to create product sales strategies.

Job Description

Arré is looking for a sharp creative mind that lives on social media and can create/collaborate on diverse, multiformat, multimedia storytelling in a distinctive and unique voice, catering to the urban genz.

• The job entails an end-to-end ownership of Arré social media channels and all content (whether produced by Arré, Arré Studio, or any of the upcoming verticals of Arré) published on social media (FB, Twitter, Instagram, Youtube, Linkedin, Snapchat, Substack etc.)
• Ideating on the content calender with the creative team. The social media person will be looked upon to provide on-point insights into social content trends
• Executing posts and copies, ensuring consistency of the Arré tone of voice
• Tracking of metrics - followers, engagement
• Where required, be able to run promotional campaigns on the social media platforms
• Active contribution into the development of a short-format content slate including collaboration with other social pages, talent and influencers
• Tracking opportunities for Arré to enter awards/ competitions for its content
• Working with Arré’s partners (OTT platforms) where required to collaborate on promotional activities on shows from Arré Studio 

• Experience in Digital Marketing with a specific focus on Google Ads
• Manage and scale e-commerce campaigns of big brands globally Google Ads certified (preferred)
• Working Proficiency with Google Ads, Google Ads Editor, Google Merchant center
• Working knowledge of various campaign types like Google Search, Google Display, Shopping, and YouTube Ads
• Advanced knowledge of Microsoft excel
• Strategise SEM campaigns and align it against the whole digital marketing strategy Understanding and implementation of funnel approach - measurement of events like add to cart, checkout, etc on websites and also building audiences related to these events
• Tracking and setup of all events through Google Tag Manager
• Analyze data from various other sources (like Google Analytics, Hotjar, etc) and find insights and on how to grow faster
• Creative inputs and AB Testing - strategise on creatives and map them to relevant audiences, test different versions and formats to continually optimize campaigns
• Find new opportunities to grow revenue and sales.

Counseling the students over the study abroad options.

Handling enquiries and getting the enrollments done .

Achieving monthly sales targets, cold calling.

Work Schedule: 6 days a week (including weekends), any 1 fixed weekly off.

11am-7pm / 12pm - 8pm - Mon to Fri

10am to 7pm / 11am to 8pm - Sat n Sun