Business Development Associate

Job Title: Customer Support Executive

Job Type - Full Time

Location – Indore

Job Summary:

The Customer Support Executive is entrusted with the responsibility of delivering outstanding customer service and support to our clients. This role involves handling customer inquiries, resolving issues, and ensuring overall customer satisfaction through effective communication and problem-solving.

Responsibilities/Duties:

1.   Prompt Customer Response:

·        Respond promptly and professionally to customer inquiries via email and chat, addressing questions related to products, orders, and special orders.

2.   Record Keeping:

·        Maintain accurate records of customer interactions, transactions, comments, and issues to ensure a comprehensive understanding of customer needs.

3.   Product and Service Information:

·        Provide customers with detailed product and service information, troubleshoot issues effectively to ensure customer satisfaction.

4.   Collaboration:

·        Collaborate with other departments to ensure a seamless customer experience, addressing and resolving issues that may require cross-functional coordination.

5.   Order Updates:

·        Communicate with customers through email to provide timely updates on their orders and address any inquiries they may have regarding the status of their purchases.

6.   Issue Resolution:

·        Proactively identify customer issues and provide effective solutions, escalating complex problems to the appropriate departments for resolution.

7.   Team Collaboration:

·        Work closely with the Sales and Support Team to address customer queries related to products, services, and order fulfillment, fostering a collaborative team environment.

8.   Continuous Improvement:

·        Continuously identify opportunities for process improvements within the customer service function, recommending changes to enhance overall efficiency and customer satisfaction.

Qualifications/Requirements:

Education:

·        Graduate/ Post Graduate.

Experience:

·        Minimum 1 year of experience in customer service or a related field, showcasing a proven track record of effectively addressing customer needs.

·        Knowledge of jewelry products is good to have.

Skills:

·        Excellent written communication skills (English) to effectively interact with customers through email and chat.

·        Strong interpersonal skills with the ability to work well in a team, fostering a positive and collaborative work environment.

·        Strong attention to detail, ensuring accuracy in recording customer interactions and addressing inquiries with precision.

·        Ability to learn and adapt quickly to new systems and procedures, staying current with product knowledge and company policies.

Job Summary: We are seeking a dynamic and results-driven IT/Cybersecurity/Analytics Staffing Sales Specialist with a strong background in Recruitment staff Augmentation services selling to Mid& Enterprise Clients . The ideal candidate will have a proven track record of building client relationships, generating new business, and driving revenue growth in the IT/Cybersecurity/Analytics/Product engineering staffing for India/Apac/ksa/uae/Usa Region .

Key Responsibilities:-

Client Acquisition & Account Management: Head hunting - Identify, target, and secure new clients for IT/Cybersecurity/Analytics/Product engineering staffing services. Build and maintain strong relationships with key stakeholders, including HR leaders, hiring managers, and decision-makers in IT/Cybersecurity/Analytics/Product engineering Services companies.

Sales Strategy: Develop and execute a sales plan to achieve revenue targets. Leverage market insights to identify opportunities and position IT staffing solutions effectively with Mid & Enterprise clients for India/Apac/ksa/uae/Usa .

Collaborate with clients to identify skill gaps and provide tailored staffing solutions, including contract, contract-to-hire, and direct placement services.

Networking & Business Development: Attend industry events, trade shows, and networking opportunities to build the company’s presence in the IT and SaaS sectors.

Collaboration & Reporting: Work closely with recruitment teams to ensure client requirements are met with high-quality candidates. Prepare and deliver sales reports, forecasts, and presentations to management. Qualifications & Skills Bachelor’s degree in Business, Marketing, IT, or a related field (preferred). Minimum of 3–10 years of experience in IT IT/Cybersecurity/Analytics/Product engineering staffing sales and SaaS sales.

Proven ability to meet and exceed sales targets and quotas. Strong understanding of IT roles, technologies, and industry trends, especially in SaaS. Exceptional negotiation, presentation, and interpersonal skills.

Proficiency in CRM tools (e.g., Salesforce, HubSpot) and sales automation software. Ability to work independently and as part of a team in a fast-paced environment.

Preferred Qualifications Established network of clients in the SaaS or IT industry. Knowledge of workforce management, talent acquisition, and recruitment trends. Experience with MSP (Managed Service Provider) or VMS (Vendor Management System) environments is a plus.

We’re hiring a DevOps Engineer who’s passionate about automation, reliability, and scaling infrastructure for modern cloud-native applications. If you thrive in dynamic environments and love problem-solving at scale, we’d love to meet you!

🔧 Key Responsibilities

• Manage and support production systems with on-call rotations
• Deploy and maintain scalable infrastructure on AWS (ECS, EC2, EKS, S3, RDS, ELB, IAM, Lambda)
• Build infrastructure using Terraform
• Manage and monitor Kubernetes clusters and Docker containers
• Automate deployment and configuration using Ansible or similar tools
• Ensure systems reliability using robust monitoring and alerting tools
• Work with Linux OS, and network protocols like HTTP, DNS, SMTP, LDAP
• Manage services like Nginx, HAProxy, MySQL, SSH
• Collaborate with development, QA, and product teams
• Document systems and infrastructure best practices

✅ Required Skills

• 4+ years in DevOps, SRE, or Systems Administration
• Hands-on experience with AWS, Kubernetes, Docker
• Proficient with Terraform, Ansible, and Linux systems
• Strong understanding of networking, system logs, and debugging
• Excellent communication and documentation skills

We are looking for a Technical Recruiter to join our team.

In this role, you will be working with other recruiters to help us scale up and be a part of our growth journey.

Apply now for the role of Technical Recruiter at Codebuddy which is opening doors for skilled, energetic individuals who are looking to grow exponentially in their careers. If you are passionate, dedicated with good communication skills you would fit perfectly for this opportunity.

Roles and Responsibility:

• Writing job descriptions and posting to relevant media platforms
• Screening applicants for competency with the job requirements.
• Arranging telephonic, video, or in-person interviews.
• Presenting the resumes of the most suitable candidates to the hiring manager.
• Offering job positions and completing the relevant paperwork.
• Keeping track of all applicants as well as keeping applicants informed on the application process.

Required Candidate Profile:

• 1+ years of experience in IT technical recruitment.
• Excellent written and verbal English communication skills are a must.
• A good understanding of technology and technical skills like React JS, React Native, Node JS, QA, PHP, Laravel, WordPress, etc.
• Experience in end-to-end recruitment processes and platforms.
• Should be proactive

Job Description

Job Title: Data Engineer

Location: Hyderabad, India

Job Type: Full Time

Experience: 5 – 8 Years

Working Model: On-Site (No remote or work-from-home options available)

Work Schedule: Mountain Time Zone (3:00 PM to 11:00 PM IST)

Role Overview

The Data Engineer will be responsible for designing and implementing scalable backend systems, leveraging Python and PySpark to build high-performance solutions. The role requires a proactive and detail-orientated individual who can solve complex data engineering challenges while collaborating with cross-functional teams to deliver quality results.

Key Responsibilities

• Develop and maintain backend systems using Python and PySpark.
• Optimise and enhance system performance for large-scale data processing.
• Collaborate with cross-functional teams to define requirements and deliver solutions.
• Debug, troubleshoot, and resolve system issues and bottlenecks.
• Follow coding best practices to ensure code quality and maintainability.
• Utilise tools like Palantir Foundry for data management workflows (good to have).

Qualifications

• Strong proficiency in Python backend development.
• Hands-on experience with PySpark for data engineering.
• Excellent problem-solving skills and attention to detail.
• Good communication skills for effective team collaboration.
• Experience with Palantir Foundry or similar platforms is a plus.

Preferred Skills

• Experience with large-scale data processing and pipeline development.
• Familiarity with agile methodologies and development tools.
• Ability to optimise and streamline backend processes effectively.
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About Us:

Developed in formal collaboration with the University of Cambridge in May 2000 HeyMath! is an Ed-Tech company whose mission is to Raise the Game in Maths for school systems around the world. We do this using technology to deliver engaging teaching methodologies and personalised learning paths for students. HeyMath! has been successfully adopted by CBSE schools since 2004 with positive outcomes for the entire ecosystem.

Check us out at www.heymath.com

We plan to work mainly from home in 2022 and the virtual office atmosphere is collegiate, informal and friendly, with small high-impact teams making a difference to customers.

What we are looking for:

Have at least one well-performing mobile application project to be shared and/or commercial experience in mobile development

Have knowledge on building beautiful UIs Familiar with networking and third party packages,

Have experience using APIs to integrate mobile applications with server-side systems Have experience with reactive programming or willingness to learn it,

Have basic knowledge about BLoC/Cubit

Have knowledge of Dart,

Familiar with continuous integration tools

Familiar with code version control like git

Familiar with modern software development practices and tools

Metalpace.com is seeking a talented UX Designer to join our team. As a UX Designer, you will be responsible for creating exceptional user experiences across all of our digital platforms. The ideal candidate has a strong background in user-centered design principles and methodologies, as well as a keen eye for detail.

Responsibilities:

• Work with cross-functional teams to understand business and user needs and create design solutions that are visually appealing and intuitive to use
• Develop and maintain wireframes, prototypes, and user flows that effectively communicate design concepts and solutions
• Conduct user research, testing, and analysis to inform design decisions and validate design solutions
• Collaborate with front-end developers and other stakeholders to ensure designs are implemented as intended
• Continuously monitor and iterate on the user experience to ensure it aligns with business objectives and user needs

Requirements:

• Bachelor's degree in Design, Human-Computer Interaction (HCI), or related field
• 3+ years of experience in UX design for digital products
• Proficiency with design and prototyping tools such as Sketch, Figma, Adobe Creative Suite, InVision, etc.
• Strong portfolio showcasing previous UX design work with clear explanations of design decisions and outcomes
• Experience conducting user research, testing, and analysis
• Excellent communication skills and ability to work collaboratively with cross-functional teams

At Metalpace.com, we value diversity and are committed to creating an inclusive environment for all employees.

We offer competitive compensation packages, opportunities for career growth, and a fun and dynamic work culture. If you're passionate about creating exceptional user experiences and want to be part of a talented team, we encourage you to apply for this exciting opportunity.