Presales Consultant

What do we look for?

The objective of Lead Conversion Specialist focuses on turning potential leads into actual customers through outbound calls.

Responsibilities and Duties :

1. Overall responsible for the lead conversion

2. Achieving 100% target in conversion

3. Convert the lead into conversion through outbound calls

4. Ensuring the customer slots are booked as per their request

5. Proactively handle any objections or issues that arise during the conversion process to facilitate a smooth transition.

6. Explaining the process of installation if asked by customer

Whom do we look for?

1. Effective time management skills to handle a high volume of outbound calls and follow- ups efficiently.

2. Experience working collaboratively with other teams to address the customer needs and improve the service.

3. Demonstrate strong abilities in both verbal communication and active listening.

4. Mandatory fluency in English and Hindi. Knowledge of any south Indian Language is considered as an added advantage.

5. Being a individual role player.

6. Willingness to work varying days and shifts as required.

About ReadyAssist: ReadyAssist is an AutoTech startup trying to solve the problems in roadside emergency assistance, solving the growing demand for onspot and doorstep service due to the faster adaptation of alternative fuel and enable infrastructures; all these through our robust business process, Deep tech and optimization in ground ops. ReadyAssist is also working on the idea of bringing clean Tech closer to customers through its special EV initiative called GRID, thus joining the global vision of bringing down the carbon emissions to zero. For more details about us: www.readyassist.in

you will be a part of the core product development team 

• Build using C/C++ and related technologies on mainly Windows platforms

• Manage priorities, deadlines and deliverables with your technical expertise

• Research solutions and decide the best and practical solution for complex problems

• Lead designs of major product components, and features

• Design, develop, test, maintain and enhance the product

• Analyse issues reported by customers

• Mentor and train team members on design techniques and technologies

MINIMUM QUALIFICATION:

● Relevant experience of 5+ years or 0 - 3yrs in C/C++ development on any platform (Linux, Windows,

macOS)

● BE / B. Tech / MCA / PGDST or equivalent degree from reputed institute

● Experience and skills in designing components and modules

● Experience in mentoring team for technical skills

● Attitude, perseverance, innovation, and curiosity to meet and overcome challenges

● Working proficiency and communication skills in verbal and written English

CANDIDATE REQUIREMENT:

● Experience in XML, STL, Win32 SDK, Dynamic Library / Shared Library, Process, Multithreading,

Windows Messages, ATL, COM, HTTP, File I/O, Memory Mapping, API Hooking and Memory

● Management on Windows or Linux platform. Experience in Windows System Programming

● Experience in debugging and troubleshooting with using tools like Sysinternals Tools,

● Debuggers / windbg, API Monitoring / Tracing. Experience in MS Office & Outlook Object Model

● Experience in Cryptography, Data Security, Information Security and Security Technologies

● Experience in Cross-Platform development, Experience in building of Desktop software

Not just a delivery company…

RaRa Delivery is revolutionising instant delivery for e-commerce in Indonesia through data driven logistics.

RaRa Delivery is making instant and same-day deliveries scalable and cost-effective by leveraging a differentiated operating model and real-time optimisation technology. RaRa makes it possible for anyone, anywhere to get same day delivery in Indonesia. While others are focusing on ‘one-to-one’ deliveries, the company has developed proprietary, real-time batching tech to do ‘many-to-many’ deliveries within a few hours.. RaRa is already in partnership with some of the top eCommerce players in Indonesia like Blibli, Sayurbox, Kopi Kenangan and many more.

We are a distributed team with the company headquartered in Singapore 🇸🇬 , core operations in Indonesia 🇮🇩 and technology team based out of India 🇮🇳

Future of eCommerce Logistics.

• Data driven logistics company that is bringing in same day delivery revolution in Indonesia 🇮🇩
• Revolutionising delivery as an experience
• Empowering D2C Sellers with logistics as the core technology

• 5 - 7 years Experience with the following technologies: Core Java/J2EE, Spring Boot, Creating API, Hibernate, JDBC, SQL/PLSQL, messaging architecture, REST/Web services, Linux
• Expertise in application, data and infrastructure architecture disciplines
• Advanced knowledge of architecture, design and business processes
• 4+ years of Java, J2EE development experience
• Strong technical development experience in effectively writing code, performing code reviews, and implementing best practices on configuration management and code refactoring
• Experience in working with vendor applications
• Experience in making optimized queries to MySQL database
• Proven problem solving and analytical skills
• A delivery-focused approach to work and the ability to work without direction
• Experience in Agile development techniques, including Scrum
• Experience implementing and/or using Git
• Ability to work collaboratively in teams and develop meaningful relationships to achieve common goals
• Bachelor degree in Computer Science or related discipline preferred

DevOps Engineer

Job Description:

The position requires a broad set of technical and interpersonal skills that includes deployment technologies, monitoring and scripting from networking to infrastructure. Well versed in troubleshooting Prod issues and should be able to drive till the RCA.

Skills:

• Manage VMs across multiple datacenters and AWS to support dev/test and production workloads.
• Strong hands-on over Ansible is preferred
• Strong knowledge and hands-on experience in Kubernetes Architecture and administration.
• Should have core knowledge in Linux and System operations.
• Proactively and reactively resolve incidents as escalated from monitoring solutions and end users.
• Conduct and automate audits for network and systems infrastructure.
• Do software deployments, per documented processes, with no impact to customers.
• Follow existing devops processes while having flexibility to create and tweak processes to gain efficiency.
• Troubleshoot connectivity problems across network, systems or applications.
• Follow security guidelines, both policy and technical to protect our customers.
• Ability to automate recurring tasks to increase velocity and quality.
• Should have worked on any one of the Database (Postgres/Mongo/Cockroach/Cassandra)
• Should have knowledge and hands-on experience in managing ELK clusters.
• Scripting Knowledge in Shell/Python is added advantage.
• Hands-on Experience over K8s based Microservice Architecture is added advantage.

Job Purpose:

To Answer queries/resolve problems of customers through Inbound.

Attend Inbound & Outbound calls, sometime respond through email and chat to customers.

Provide correct and quality information to customers on every call, promote good listening and English grammar skills.

Eligibility Criteria:

Good speak, read & Write English & Hindi mandatory.

Able to communicate confidently and politely, with good speaking skills.

Awareness on Banking or Banking products.

Detailed knowledge of intricacies of Banks products and how they compare against competitors.

Good typing skills (Quality & Speed)

Ability to handle telephonic conversations

Good Listening & Comprehension skills

Should be flexible to work in 24/7 shift