Enterprise Sales Manager at Icewarp Technologies · Mumbai · 4 - 6 years · ₹4L - ₹9L / yr · Posted 21 Dec 2021
Designation - Enterprise Account Manager
from IT Software Company only. Emailing company background will be added
advantage.
Job description
The Enterprise Account Manager (EAM) sells IceWarp collaboration solution direct to the company’s most
strategic, complex Key accounts. EAM will have significant experience of selling complex software
solutions to large enterprise accounts. Typically manages up to 15 qualified large Enterprise accounts.
Primary Duties / Responsibilities
1. Establish relationships and engage at executive levels within assigned accounts to identify and
sell IceWarp products and services direct to the company’s most strategic, complex named
accounts.
2. Strong customer interaction at the Sr. Management level with support on forming a relationship
with C level contacts within these accounts.
3. Build up strategic contacts at CIO, managing director and executive level
4. Carry a revenue quota to meet or exceed sales targets and demonstrate continuous progress
towards achieving account strategies.
5. Identify, develop, execute, and maintain account strategies to drive adoption of IceWarp product
and services revenue within assigned enterprise accounts who are key, strategic and may have
complex requirements.
6. Establish and maintain close relationships with internal Presales, support, Marketing &
Management team to access and leverage from appropriate internal resources.
7. Provide regular and efficient updates on assigned accounts to sales management.
8. Ensure accurate and timely forecasts in CRM.
Knowledge, skills, abilities
1. Demonstrated track record of establishing strategic executive level relationships to position and
sell software and services to listed companies.
2. Individual with 5-10 years’ experience of solutions sales with minimum 3 years’ experience in
establishing strategic executive level relationships with Global 1000 enterprise customers.
3. Proven ability to develop and maintain strong working relationships with internal marketing,
technology, implementation, and product development teams.
4. Strong consultative selling ability – critical questioning, listening, analytical, negotiation,
communication, and presentation.
5. Demonstrated ability to develop and articulate compelling qualitative and quantitative business
cases for IT solutions.
6. Proven ability to manage long, complex sales cycles from beginning to end and ability to close
large complex deals with enterprise accounts.
7. Excellent written and verbal communication skills including the ability to effectively present to both
technical and executive audiences.

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About Codemonk
Codemonk is a product and digital engineering (PDE) services company. We build custom software across three service lines: Enterprise AI (knowledge retrieval, agentic workflows, process automation), Enterprise Application Engineering (portals, platforms, and enterprise integrations), and Computer Vision & Industrial AI (safety monitoring, quality inspection, spatial intelligence). We work with global enterprises, including a long-standing relationship with a Fortune 500 FMCG company, alongside specialized industrial and technology clients across India and Japan. About the role You'll own a portfolio of existing accounts spanning our largest strategic relationships and a set of smaller, recurring accounts. Twelve months in, you will be running structured account plans for your top accounts, owning the commercial relationship — pricing, negotiation, deal shaping — rather than relaying proposals from our pre-sales team. You'll have built a track record of self-originated cross sell and upsell opportunities across all three of Codemonk's service lines. On our very largest accounts, you'll operate alongside company leadership, who stay involved as executive sponsors — this role is the account strategist and day-to-day commercial owner, not a replacement for that senior relationship.
What you'll do
• Own the commercial relationship for a named portfolio of existing accounts, spanning global enterprise and mid-market industrial clients, from high-touch strategic accounts to lighter touch recurring ones
• Build and maintain structured account expansion plans — growth levers, quarterly roadmap, risk register — for your top accounts, and run regular account reviews.
• Proactively identify and pitch cross-sell and upsell opportunities across Codemonk's three service lines, rather than waiting for the client to ask
• Own pricing strategy and commercial structuring for deals within your accounts, partnering with our pre-sales team for technical scoping and estimates rather than simply passing their output through
• Track account health signals — utilization, satisfaction, delivery feedback — in partnership with delivery teams, and convert them into commercial conversations before they become risks
• Keep CRM records for your accounts accurate and complete, as a byproduct of running the account well — not as the job itself
• Partner with company leadership on executive-level engagement (client visits, roadmap workshops) for your most strategic relationships
What we're looking for
Required
• 5–7 years of experience in account management, client partnership, or enterprise sales within a project-based professional services, IT services, or software consulting environment (not primarily subscription/SaaS customer success)
• Experience owning commercial outcomes for enterprise accounts — pricing conversations, contract negotiation, deal structuring — not just relationship maintenance
• A track record of growing revenue within existing accounts through self-originated cross sell or upsell, not only responding to inbound requests
• Comfort translating technical capability into business value for enterprise stakeholders, and partnering closely with technical or pre-sales teams for deeper scoping
• Strong CRM discipline and follow-through
• Excellent stakeholder management skills, comfortable navigating multiple levels of a large enterprise organization Preferred
• Experience managing accounts in FMCG, manufacturing, or industrial sectors
• Experience selling AI, data, or software services specifically
• Exposure to international client engagement, particularly Japan
• Experience building and running structured account plans or quarterly business reviews







