Designation - Enterprise Account Manager
from IT Software Company only. Emailing company background will be added
advantage.
Job description
The Enterprise Account Manager (EAM) sells IceWarp collaboration solution direct to the company’s most
strategic, complex Key accounts. EAM will have significant experience of selling complex software
solutions to large enterprise accounts. Typically manages up to 15 qualified large Enterprise accounts.
Primary Duties / Responsibilities
1. Establish relationships and engage at executive levels within assigned accounts to identify and
sell IceWarp products and services direct to the company’s most strategic, complex named
accounts.
2. Strong customer interaction at the Sr. Management level with support on forming a relationship
with C level contacts within these accounts.
3. Build up strategic contacts at CIO, managing director and executive level
4. Carry a revenue quota to meet or exceed sales targets and demonstrate continuous progress
towards achieving account strategies.
5. Identify, develop, execute, and maintain account strategies to drive adoption of IceWarp product
and services revenue within assigned enterprise accounts who are key, strategic and may have
complex requirements.
6. Establish and maintain close relationships with internal Presales, support, Marketing &
Management team to access and leverage from appropriate internal resources.
7. Provide regular and efficient updates on assigned accounts to sales management.
8. Ensure accurate and timely forecasts in CRM.
Knowledge, skills, abilities
1. Demonstrated track record of establishing strategic executive level relationships to position and
sell software and services to listed companies.
2. Individual with 5-10 years’ experience of solutions sales with minimum 3 years’ experience in
establishing strategic executive level relationships with Global 1000 enterprise customers.
3. Proven ability to develop and maintain strong working relationships with internal marketing,
technology, implementation, and product development teams.
4. Strong consultative selling ability – critical questioning, listening, analytical, negotiation,
communication, and presentation.
5. Demonstrated ability to develop and articulate compelling qualitative and quantitative business
cases for IT solutions.
6. Proven ability to manage long, complex sales cycles from beginning to end and ability to close
large complex deals with enterprise accounts.
7. Excellent written and verbal communication skills including the ability to effectively present to both
technical and executive audiences.

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- Write efficient & clean code
- Have a strong sense of ownership
- Be a part of development & maintenance of Pluang web app, Operations dashboard and other 3rd party products we own
- Contribute to improving the quality of engineering process & engineering culture
Position Requirements
- Strong in data structure and algorithms
- Experience in Node.js, Express, API Design & DOM
- Understanding of component based design or other design patterns
- Experience with unit testing, integration testing & continuous integration
- RDBMS and NoSQL databases preferably PostgreSQL, MongoDB
- Good to have passion for investing
Consult managers to gather inputs on manpower requirements and job objectives
Write and post job descriptions on career websites, linkedin other job portals
Source candidates through databases, job portals, social media and networking
Conduct phone interviews
Schedule interviews and follow-ups with the candidates
Maintain a complete record of interviews and new hires
Source and manage selters on website
Run marketing drives on platform,
Customer Service Responsibilities list:
Manage large amounts of incoming phone calls
Generate sales leads
Identify and assess customers’ needs to achieve satisfaction
Build sustainable relationships and trust with customer accounts through open and interactive communication
Provide accurate, valid and complete information by using the right methods/tools
Meet personal/customer service team sales targets and call handling quotas
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
Keep records of customer interactions, process customer accounts and file documents
Follow communication procedures, guidelines and policies
Take the extra mile to engage customers
Requirements
Proven customer support experience or experience as a Client Service Representative
Track record of over-achieving quota
Strong phone contact handling skills and active listening
Familiarity with CRM systems and practices
Customer orientation and ability to adapt/respond to different types of characters
Excellent communication and presentation skills
Ability to multi-task, prioritize, and manage time effectively
Location:-Gurgaon
Currently WFH
Exp with Product based organisation only
Exp Required:- 3 to 9 yrs
Responsibilities
- Work with a talented team to invent, design and build software that is stable and perform ant
- Primary role will be quality and timely delivery of the application/ feature/ module your team will be working on
- Adopt and execute good design philosophy and code writing practices
- Ensure the code goes through rigorous tests and quality checks before deployment.
- Work with other software engineers and database engineers to set excellent development practices and deliver innovative changes in new and existing products.
- Be hands-on technical, thus, leading by example using web, mobile and database technologies.
- Work on project ideas with customers, stakeholders and peers
- Be actively involved in code review process, design discussions, team planning
Basic Qualifications
- Bachelor's degree in Computer Science, Software Engineering, or a related technical discipline
- Experience in software design and development
- Proficiency with at least one Object Oriented language (e.g. Java)
- Computer Science fundamentals in object-oriented design, data structures, algorithm design, problem-solving, and complexity analysis
- A strong track record of project delivery for large, cross-functional projects
- Experience with building high-performance, highly available and scalable distributed systems
- Experience with API Design, ability to architect and implement an intuitive customer and third-party integration story
Skills:- Speaks English Fluently, End-to-end recruitment cycle, Exp. 360 degree hiring, Client Lead Generation, Sourcing, CV Screening, Cold Calling, Scheduling Interview, Excellent communication in verbal & written, Job Posting, Emailing, IT/Non-IT Recruitment, Exp. of using Job Portal, Boolean String, Client Relations, Business Development, Listening skills, Teamwork skills, Multitasking skills, Relationship Building skills, Formatting, Employee Relations, Relationship management, Technical Recruiting Negotiation, Have worked with 80% IT & 20% Non-IT requirement.
• No of Vacancy: 2
• Reporting To: CTO
• Work Experience: 2 to 4 years of experience in MAC OS and iOS Development
• Educational Qualification: Graduate in IT & above
Required Skills:
• Experience in creating applications for Mac OS X and iOS Applications
• Excellent in Objective-C and Swift
• Exposure working with C++ programming language for Mac application
• Integrate apps with authentication APIs
• Proficient understanding of code versioning tools like GitHub, firebase and Xcode so on.
Job Description:
• Execute full software development life cycle (SDLC)
• Develop flowcharts, layouts and documentation to identify requirements and solutions
• Write well-designed, testable code
• Produce specifications and determine operational feasibility
• Integrate software components into a fully functional software system
• Develop software verification plans and quality assurance procedures
• Document and maintain software functionality
• Troubleshoot, debug and upgrade existing systems
• Deploy programs and evaluate user feedback
• Comply with project plans and industry standards
• Ensure software is updated with latest features
- Should have experience in supporting the application and infrastructure 24x7.
- Should have good working knowledge on troubleshooting skills of Operating Systems (Linux/Windows)
- Good experience on Java/j2EE application supporting and AWS infra supporting.
- Ability to work with 3rd parties/FOPS and provide required instruction to troubleshoot and restore faults.
- Respond quickly and effectively to production issues, troubleshooting solutions, and taking responsibility for seeing those solutions through resolution.
- Identify root cause and corrective actions for highly complex availability, capacity, security, performance, and quality issues affecting the database.
- Strong knowledge of Linux/Unix operating system.
- Good knowledge in scripting languages like Shell, Python.
- Good Knowledge on Databases like Mongo, Mysql, SQL Server.
- Respond to alerts and take corrective action to ensure the high-availability of our production environments and participate in an after-hours on-call rotation.
- Experience/Knowledge of other cloud platforms (Azure, Google Cloud) is a plus
- Strong verbal and written communications skills are a must
- Must have production support experience as the requirement is 24X7X365 production support.
Experience: 7 - 11 years
Talents from eComms Only
Role: Director Engineering (Mobile)
Key Skills: Java/Python, Android, iOS, Design Patterns, AWS, OOP, SDLC,Kotlin, Swift, Objective C, Cocoa
As a technical leader, you own the engineering vision and oversee the technical standards your team thrives on. As a manager of engineers, you coach and develop our promising, young talent and ensure their collective energy is applied effectively and efficiently to accomplish not only the organizational goals, but also their individual career goals.
- Own the development practices and standards for your team
- Own the technical architecture, drive engineering design and shoulder critical decisions
- Interface with Architects and technical leads to steer them to continuous Feature Improvements
- You have experience in managing, coaching software developers to help them level up
- You are able to weigh several and often conflicting constraints and make rapid decisions in a fast-moving and quickly-growing company
- You have a strong technical background, with 7+ years of experience with software engineering predominantly working on mobile applications (Android, iOS)
- Should have worked on at least one of these programming languages (Python/Java)
- You possess strong knowledge of Android, Java, JSON, Kotlin, Objective-C
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