StoryXpress (a Techstars-backed company) is an end-to-end video platform designed to humanize the way you promote, sell, and communicate with your customers. Our suite of video tools – including Video Creator, Recorder, Hosting, Analytics, APIs, and SDKs – helps businesses drive revenue through strategic video use. Founded in 2014, StoryXpress serves 500K+ users, from small enterprises to Fortune 500 companies.
About the Role
We are looking for an Enterprise Customer Success Manager to join our team. This role is ideal for someone passionate about driving customer success, improving retention, and ensuring seamless client experiences.
Key Responsibilities
- Serve as the primary point of contact for enterprise clients, ensuring high levels of satisfaction and engagement.
- Conduct regular check-ins and business reviews with clients to align on goals and deliverables.
- Identify and resolve challenges proactively, ensuring smooth client experiences.
- Collaborate with internal stakeholders to deliver on client needs and improve overall service delivery.
- Track and report on key metrics like Net Retention Rate (NRR) and churn rates.
Qualifications
- 0-2 years of experience around customer success, project management, or client servicing in SaaS customer success, project-based client servicing, or B2B relationship management.
- Excellent problem-solving and relationship management skills.
- Familiarity with customer success tools like Gainsight, ChurnZero, or similar platforms.
- Brownie Points: Exposure to video creation tools and no/low-code automation tools like Zapier.
Why Work with Us
- Autonomy & Ownership: Drive client success initiatives with full ownership of outcomes with minimal micromanagement.
- Impact-Driven Role: Your contributions will directly ensure business continuity for a $1M company, providing clear and measurable results. Your work will have a clear, immediate impact.
- Flexible Workspace: Operate from a co-working space, with the structure and support you need to excel in your role.
If you're eager to work in a fast-paced environment and help drive retention at StoryXpress, apply now!
About StoryXpress
About
StoryXpress (a Techstars-backed company) is an end-to-end video platform and is an efficient and effective way of humanizing the way you promote and sell your product or services, and communicate with your customers. With a suite of professional video tools (Video Creator, Video Recorder, Video Hosting and Analytics, Video APIs, and SDKs), we help small and medium-sized businesses drive more revenue through the strategic use of video. Founded in 2014, StoryXpress has a rich community of 500K+ users including small enterprises to Fortune 500 companies.
Why Join us?
- Get an opportunity to contribute to an exciting, forward-thinking and fast-moving Start-Up.
- Shape-Up your career by working with young and supportive teams and peers!
- Innovation and Creativity is all what matters!
- Friendly Policies, good competitive salaries, team outings and what not!
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Position: Permanent (Full timer)
Designation: Anchor & Producer
Department: Video Content Team
Location: Bangalore (preferred) / Mumbai
Qualification: Any Graduate or Postgraduate
Experience: 3+ years of relevant experience in Anchoring or Vlogging on Youtube channel
Responsibilities:
- Candidate should be the face for YouTube channel and should have experience as YouTube channel anchor
- Should be able use own creativity in presenting the given script
- Should be able to present topics related to sports, science, history in an entertaining way
- Should be confident on camera
- Candidate should be known to languages. (English and Hindi) Fluently
- Candidate who is available for 8 and half hours in a day
- Candidate should bring in new ideas
Skills:
- A good understanding of the Youtube platform.
- Solid content research skills.
- Video editing skills.
- Social Media Presence.
- Digital Awareness.
Salary: 4.80LPA (Negotiable)
IMMEDIATE JOINING PREFERRED!
Desired Skills |
To have skills: · Proven technical expertise in cyber security domains, i.e. endpoint security, application security testing. · Knowledge and experience in public cloud solutions. · Knowledge on network security, networking concepts and architectural implementations. · Knowledge on vulnerability testing and define proper remediation’s. · Shell scripting experience - Shell/Bash/Python. · Working experience of Linux operation.
Desire to have skills: · One or more of the following cyber security certifications: CEH, CISSP, OSCP, SSCP CCSP. · Excellent problem solving, and follow-up skills. · Ability to convey technical security concepts to non-technical audiences. |
Principal Software Engineer /Architect
Axtechnosoft Private Limited
Job Description
Responsibilities: -
- You would take ownership of the existing system and scale it more than 10X over the next 2 years.
- Apply best coding standards.
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- Over the next year or so, you would be able to guide a team of 5 to 15 people to accomplish your goals. Mentoring this team into a world-class engineering team would be a key part of your role.
- Your earlier experience in successfully building, deploying and running complex, large scale web or data products.
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- Overall, you would be responsible for end-to-end architecting from Engineering standpoint.
Must have: -
- Total experience of 8+ years while relevant experience of at least 2 years.
- Have built a platform that handles at least 500k to 1 million data request an hour.
- Worked on building an infrastructure that serves 200k+ customers.
- Hands on coder.
- Expert level knowledge in at least one technology stack - Python or ideally, Java. Also Angular, React, Node.js
- Expert level knowledge with Elastic Search or NoSQL technologies like MongoDB/HBase/Cassandra/Redis/Neo4j
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- Working knowledge of databases (e.g. MySQL, MongoDB), web servers (e.g. Apache) and UI/UX design.
- Devops experience working with AWS / Other cloud platforms.
- Strong knowledge of API’s.
- Excellent communication and teamwork skills
- Implementing Software Engineering best practices.
- Previously worked on user facing products with scale.
- Agile methodology.
- Great attention to detail.
- Organizational skills
- An analytical mind
Good to have: -
- Working knowledge of React Red.
- Open-source technology.
- Working knowledge of AI/ ML.
- Degree in Computer Science, Statistics or relevant field.
- Experience working in a start-up environment.
Key Skills
Python
Angular Javascript
Reactor & Solids Processing
Node.js
Elastic Search
NoSQL
Web Applications
Database
Web Servers
UX/UI Design
AWS Cloud
Agile Methodology
Location: Noida
Roles and Responsibilities:
Expertise in JavaScript, React JS, React Native, Redux with enterprise grade mobile app
development experience.
Knowledge of industry best practices in React Native implementation.
Firm grasp of the JavaScript and TypeScript language and its nuances, including
ES6+syntax
Knowledge of functional or object-oriented programming
Familiarity with native build tools, like XCode, Android Studio
Understanding of REST APIs, the document request model, and offline storage
Specific hands-on knowledge in following:
a. Styling with React Native
b. App Authentication
c. Pre-built components usage
d. Third-party plugin usage, Redux, Handling Data, Hooks
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Apply only if you have
- 4 - 7 years of total experience
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"Are you looking to build products that can change the world and help us reach our target of improving 1 billion lives?"
**RESPONSIBILITIES**
To ensure that projects are delivered efficiently using the best fit-for-purpose technology with sufficient quality standards. To inform technical decision making at Curve.
**ESSENTIAL EXPERIENCE**
* 3+ years experience with either React JS, React Native or Angular4+
* Good working understanding and experience with mobile app development best practices
* Write well designed, testable, efficient code by using the best software development practices
* Knowledge of Test Driven Development (Unit Testing)
* Knowledge of Behaviour Driven Development (UI Testing)
* Experience using unit testing frameworks
* Experience using E2E test frameworks and runners
* Continuous Integration (e.g. CircleCI, Travis)
**ESSENTIAL QUALITIES**
Strongly aligned values with Curve values (below)
* Good Communicator
* Not afraid of solving problems using multiple development stacks
* Proactive thinking with a ‘can do’ attitude
* Strong problem solving skills, using root cause analysis to find issues and identifying potential solutions
* Should be able to research and understand undocumented application codebases
* A love of learning
* Team player
* High level of Emotional Intelligence
**DESIRABLE EXPERIENCE**:
* Ionic experience
* Mobile development (iOS or Android) experience or exposure
* Good working understanding and experience with CSS and popular CSS preprocessors (SASS / LESS)
* Heroku / AWS or similar infrastructure exposure or experience
* iOS Appstore / Android Play store experience
* Working with remote teams
* Token based authentication (e.g. JWT)
**ABOUT CURVE**
Curve is an award winning global digital health company that creates products that directly improve lives.
**Company Purpose**: To positively impact 1 billion lives by solving challenging health problems.
**Curve Values**
* Improve myself, each other & our partners
* Solve problems that improve people’s lives
* Everyone leads
* Become comfortable with being uncomfortable
* Only create products that people love
* An amazingly genuine, engaging and friendly culture.
* Flexible working hours.
* Glass Door Rating of 5
1.working experience on REST APIs , using NODE js with express for web and apps (andriod and Ios) |
2.working experience with web socketIO |
3.Hands on coding knowledege of JAVA script |
4.AWS Setup (EC2, S3, Route 53, VPC) |
5.Knowledge of payment gateway integration (Paypal,Stripe, Razorpay) |
6. Working experience on version control like GitHub, Bitbucket |
7. Working with the agile team to develop, test & maintain web applications. |