Customer Success Manager

The CRM team is responsible for communications across email, mobile push and web push channels. We focus on our existing customers and manage our interactions and touchpoints to ensure that we optimise revenue generation, drive traffic to the website and app, and extend the active customer lifecycle. We also work closely with the Marketing and Product teams to ensure that any initiatives are integrated with CRM activities.

Our setup is highly data driven and requires the understanding and skill set to work with large datasets, employing data science techniques to create personalised content at a 1:1 level. The candidate for this role will have to demonstrate a strong background working in this environment, and have a proven track record of striving to find technical solutions for the many projects and situations that the business encounters.

Overview of role :

- Setting up automation pipelines in Python and SQL to flow data in and out of CRM platform for reporting, personalisation and use in data warehousing (Redshift)

- Writing, managing, and troubleshooting template logic written in Freemarker.

- Building proprietary algorithms for use in CRM campaigns, targeted at improving all areas of customer lifecycle.

- Working with big datasets to segment audiences on a large scale.

- Driving innovation by planning and implementing a range of AB tests.

- Acting as a technical touchpoint for developer and product teams to push projects over the line.

- Integrating product initiatives into CRM, and performing user acceptance testing (UAT)

- Interacting with multiple departments, and presenting to our executive team to help them understand CRM activities and plan new initiatives.

- Working with third party suppliers to optimise and improve their offering.

- Creating alert systems and troubleshooting tools to check in on health of automated jobs running in Jenkins and CRM platform.

- Setting up automated reporting in Amazon Quicksight.

- Assisting other teams with any technical advice/information they may require.

- When necessary, working in JavaScript to set up Marketing and CRM tags in Adobe Launch.

- Training team members and working with them to make processes more efficient.

- Working with REST APIs to integrate CRM System with a range of technologies from third party vendors to in-house services.

- Contributing to discussions on future strategy, interpretation of test results, and helping resolve any major CRM issues

Key skills required :

- Strong background in SQL

- Experience with a programming language (preferably Python OR Free marker)

- Understanding of REST APIs and how to utilise them

- Technical-savvy - you cast a creative eye on all activities of the team and business and suggest new ideas and improvements

- Comfortable presenting and interacting with all levels of the business and able to communicate technical information in a clear and concise manner.

- Ability to work under pressure and meet tight deadlines.

- Strong attention to detail

- Experience working with large datasets, and able to spot and pick up on important trends

- Understanding of key CRM metrics on performance and deliverability

PortOne is re−imagining payments in Korea and other international markets. We are a Series B funded startup backed by prominent VC firms Softbank and Hanwa Capital

https://portone.io/global/en

PortOne provides a unified API for merchants to integrate with and manage all of the payment options available in Korea and SEA Markets - Thailand, Singapore, Indonesia etc. It's currently used by 2000+ companies and processing multi-billion dollars in annualized volume. We are building a team to take this product to international markets, and looking for engineers with a passion for fintech and digital payments.

Culture and Values at PortOne

• You will be joining a team that stands for Making a difference.
• You will be joining a culture that identifies more with Sports Teams rather than a 9 to 5 workplace.
• This will be remote role that allows you flexibility to save time on commute
• Your will have peers who are/have
• Highly Self Driven with A sense of purpose
• High Energy Levels - Building stuff is your sport
• Ownership - Solve customer problems end to end - Customer is your Boss
• Hunger to learn - Highly motivated to keep developing new tech skill sets

Who you are ?

• You are an athlete and building apps is your sport.
• Your passion drives you to learn and build stuff and not because your manager tells you to.
• Your work ethic is that of an athlete preparing for your next marathon. Your sport drives you and you like being in the zone.
• You are NOT a clockwatcher renting out your time, and do NOT have an attitude of "I will do only what is asked for"

Skills and Experience

• Preferably have 1 to 2 Years of experience shipping high quality products.
• Experience working at payment gateways or aggregators or payment related APIs will be strongly preferred.
• Uphold best practices in engineering, security, and design
• Enjoy being a generalist working on both the frontend, backend, and anything it takes to solve problems and delight users both internally and externally
• Take pride in working on projects to successful completion involving a wide variety of technologies and systems

What will you do ?

• Contribute to our payments stack to expand the payment coverage across multiple markets in Asia
• Build new features for internal and external users.
• Uphold our high engineering standards and bring consistency to the many codebases and processes you will encounter
• Collaborate with stakeholders across the organization such as experts in - product, design, infrastructure, and operations.

Here are some examples of our work

• Building intuitive, easy-to-use APIs for payment process.
• Integrating with local payment gateways in international markets.
• Building dashboard to manage gateways and transactions.
• Building analytics platform to provide insights.

Position Snapshot

Role: Graphic Designer 

Employment Type: Full Time

Location: On-Site  (NIET A Block,5th floor, Greater Noida)

Shift: 10 am to 5 pm (Sundays off)

Salary: 15000 INR-18000 INR

Who We Are 

Uneako is an amalgamation of the words “unique” and “eco”. The company was envisioned by two young brothers, now a proud host of young minds from across the country, striving to generate environmental awareness. Our aim is to curb the environmental threats of climate change and plastic pollution by introducing and promoting an exclusive and innovative range of eco-friendly product solutions for office, home, and gifting utilities. Our products are carbon positive, aided by green technology and support the marginalized communities both socially and economically.

Position Overview 

We are seeking a talented and passionate Graphic Designer to join our company. As a Graphic Designer, you will play a vital role in creating visually compelling designs that effectively communicate our brand and mission to our target audience. You will have the opportunity to contribute to projects that promote sustainability, social responsibility, recycling waste and positive environmental impact. 

Job Requirements

• Bachelor's degree in Graphic Design, Visual Communication, or a related field. 
• Proven experience as a Graphic Designer, with a strong portfolio showcasing a diverse range of design projects, is a plus.
• Proficiency in industry-standard design software such as Adobe Creative Suite (Photoshop, Illustrator, InDesign) preferred.
• Familiarity with sustainable development concepts and a passion for environmental and social causes.
• Ability to think creatively and translate ideas into visually compelling designs.
• Strong communication and collaboration skills to work effectively in a cross-functional team environment. 
• Excellent time management and organizational skills, with the ability to handle multiple projects simultaneously.
• Attention to detail and a commitment to delivering high-quality designs

Job Responsibilities

• Develop and design visually appealing graphics, illustrations, and layouts for both print and digital platforms, including websites, social media, marketing materials, presentations, and other collateral.
• Collaborate closely with the marketing team to conceptualize and create engaging and impactful visual content that aligns with our brand guidelines and messaging.
• Generate innovative design concepts that effectively convey complex sustainability and environmental messages to a diverse audience.
• Maintain a deep understanding of sustainable development principles and industry trends to ensure the integration of relevant concepts into design projects.
• Ensure consistency and high-quality standards in all design deliverables, paying attention to detail, typography, color palettes, and imagery.
• Work closely with cross-functional teams to gather requirements, understand project objectives, and incorporate feedback into design iterations.
• Manage multiple design projects simultaneously, prioritizing tasks and meeting deadlines while maintaining exceptional design standards.
• Stay up-to-date with emerging design tools, software, and techniques, recommending and implementing new tools to enhance design processes.
• Reviewing final layouts and suggesting improvements when necessary.

Join our dynamic team and contribute your design skills to make a positive impact on sustainable development initiatives. To apply, please submit your resume, portfolio, and a cover letter outlining your interest and relevant experience in graphic design for sustainability. 

Responsibilities:

• Work with the Product and Marketing team to identify content required for specific user journeys and create a plan for a technical enablement solution.
• Create and maintain content for continuous updates and improvements.
• Ensure content is valuable and highly useful.
• Edit content to adhere to the writing process and best practices.
• Identify and contribute to improve Writing Best Practices, Style Guides, Processes, and other Technical Writing guidelines.

Requirements:

• Identify projects that deliver the most value and then meet deadlines and reprioritize as needed to complete timely delivery of content projects.
• Professional experience writing and editing content for a technical audience (application developers; programmers, system architects, or similar) in a Product environment.
• An analytical mindset, with good research, prioritisation, and exploration skills.
• Proactive and curious about problems and willing to take responsibility for their solutions.
• Capture business value, priorities, and product context.
• Fluent in both written and spoken English.

Profile:

We are a Funded Startup developing a Gamified EdTech Mobile App. We are looking for an experienced UI/UX Designer (at least 2 years) who has hands-on experience of Prototyping and Designing Tools. You will be responsible for Designing and Creating all Prototypes, Wireframes, User Flows and Graphic User Interface Elements.

Responsibilities: 

• Designing and Creating all Prototypes, Wireframes and User Flows
• Designing and Creating all Graphic User Interface Elements
• Creating and Editing Vector and Raster Images
• Testing, Repairing Defects (e.g. Responsiveness).
• Collaborating with Frontend Developers and Integrating with Frontend Components

Requirements: 

• Bachelor’s Degree or Diploma in Design, Computer, or similar
• Hands-on experience as a UI/UX Designer for Web and Mobile (at least 2 years)
• Hands-on experience of Prototyping Tools like Figma (preferred) 
• Hands-on experience of Prototyping Tools like Adobe XD, Invison, Sketch, or similar
• Hands-on experience of Designing Tools like Illustrator, Photoshop, InDesign or similar
• In-depth knowledge of Prototyping, Wireframing and User Flows
• In-depth knowledge of Vector and Raster Image Creation and Editing
• Working knowledge of Design Thinking
• Basic knowledge of HTML5 and CSS3

• Developing new user-facing features using React Native and React.js
• Building reusable components and front-end libraries for future use
• Translating designs and wireframes into high-quality code
• Optimizing components for maximum performance across a vast array of devices and browsers

What is required

• 1+ years of experience
• Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model
• Strong experience in React Native and/or React JS and their core principles
• Ability to take ownership of code as well as the end to end functionality
• Experience with popular workflows (such as Flux or Redux)
• Experience with middleware for API calling( such as Saga or Thunk)
• Familiarity with RESTful APIs
• Familiarity with modern front-end build pipelines and tools
• Experience with common front-end development tools such as Babel, Webpack, Yarn, NPM, etc.
• Familiarity

Business Development Associate (BDA)

Description: You will start your journey at BYJU’S as an individual contributor working in a team to introduce and showcase the unique way in which BYJU’S-The Learning App help students learn better. You will also be responsible for mentoring these students and will play a role in their learning journey. Your key role will be to connect with students and parents across the country about one of the world’s most loved learning apps and how it will help students learn not just for exams, but way beyond. 

This is an individual contributor role in an employee-oriented, high performance environment that emphasizes on spreading the BYJU’s unique way of learning in your city. Your role will start with contacting potential customers (parents and students) to set up meetings, counsel the students on learning pedagogies and the BYJU’s personalised learning journey. You will be working 5 days a week with Mondays and Tuesdays being week-off. This hybrid model of sales will give you an exposure to the best of inside-sales and direct-sales. Please download the BYJU’s Learning App to understand the magic of the BYJU’s courses which has been widely accepted not just across thousands of towns in India but by millions of users across the globe. We look forward to having you on board Team BYJU’s. All the best!

Business Development Associate - Direct Sales (On-Field Profile) 

• Sector: Sales 
• Locations: Across India
• Working Days:5 days work week (Saturday and Sunday Mandatory working) 
• CTC: Rs. 10 Lakhs per annum (Rs.7 Lakhs per annum as Fixed pay and Rs. 3 Lakhs per annum as Incentive Pay) (Post Training)
• Rs. 5 Lakhs per annum ( Rs.3 Lakhs per annum as Fixed pay and Rs. 2 Lakhs per annum as Incentive Pay) During the Training program of 2 months
   

Business Development Associate - Inside Sales (Office Profile)

• Sector: Sales 
• Location: Bangalore, India
• Working Days: 5 days work week (Saturday and Sunday Mandatory working)
• CTC: Rs. 8 Lakhs per annum (Rs.5 Lakhs per annum as Fixed pay and Rs. 3 Lakhs per annum as Incentive Pay) (Post Training)
• Rs.5 Lakhs per annum ( Rs.3 Lakhs per annum as Fixed pay and Rs. 2 Lakhs per annum as Incentive Pay) During the Training program of 2 months 

• Highly effective communication
• Strong conviction
• High energy and enthusiasm
• Prior experience in sales and business development is an add-on
• Good grasp of school curriculum and learning

Job Summary
3-4 years of PHP, MySQL development experience
Minimum 1 year of Drupal 8 development experience
Experience in developing custom module and themes in Drupal 8
Good to have experience in panel-based theme development
Basic knowledge of Git
Basic knowledge of HTML5, JS and CSS
Basic knowledge of Linux system to deploy code on the test server