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Business Process Outsourcing (BPO) Jobs

Explore top Business Process Outsourcing (BPO) Job opportunities for Top Companies & Startups. All jobs are added by verified employees who can be contacted directly below.

Food Concierge

Founded 2012
Services
6-50 employees
Raised funding
Communication Skills
English Proficiency
Business Process Outsourcing (BPO)
Location icon
Mumbai
Experience icon
0 - 2 years
Experience icon
1 - 2 lacs/annum

JD for Customer Service Executives/ Food Concierge Responsibilities: Responsible for taking inbound calls and making outbound calls to the customers. Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints. Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. Follow up to ensure that appropriate actions were taken on customers' requests. Refer unresolved customer grievances or special requests to designated departments for further investigation. Adhere to SOP, Quality guidelines set for the process. Work closely with the E-Commerce Fulfillment team to ensure that customers receive their order, correctly and on time. Spot potential issues and establish the means to mitigate them. Must be on time, and have good attendance Other duties and special projects as assigned Qualifications: Previous customer-facing experience strongly preferred. Worked in an E-commerce environment or in an international BPO Ability to communicate clearly with customers and co-workers Great communication, language, verbal and written skills Professional and friendly phone demeanor Must be able to use the internet and Microsoft Office especially Excel Good computer skills and accurate typing skills of 30-40 wpm minimum Strong sense of urgency Positive attitude Commitment to continued education about Scootsy Company products as well as ways to create an exceptional customer experience. Ability to work varied hours/days/Rotational Shifts as dictated by business

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Job poster profile picture - Kaisar Kothari
Kaisar Kothari
Job posted by
Job poster profile picture - Kaisar Kothari
Kaisar Kothari
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Technical Support Executive

Founded 2014
Product
6-50 employees
Raised funding
VPN
Troubleshooting
voice support
nonvoice
Business Process Outsourcing (BPO)
Location icon
Bangalore, Bengaluru (Bangalore)
Experience icon
1 - 3 years
Experience icon
2 - 3 lacs/annum

PurpleRain is seeking dedicated and motivated employees looking for a career in customer service / technical support and are looking to work with one of the fastest growing company and provide exceptional customer service on a consistent basis. PurpleRain currently has openings on the day, night and graveyard shifts in its Indiranagar location Bangalore. Description about the Role: • Front line support via live chat and telephones. • Troubleshooting a variety of technical and non-technical issues customers are having with their web hosting and VPN plans and services. • Provide technical support for level one escalation issues via helpdesk. • Performs miscellaneous job-related duties as assigned by the supervisors and management.

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Job poster profile picture - Swetha Jovitha Saldanha
Swetha Jovitha Saldanha
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Job poster profile picture - Swetha Jovitha Saldanha
Swetha Jovitha Saldanha
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Telemarketing Executive

Founded 2016
Services
6-50 employees
Bootstrapped
Business Process Outsourcing (BPO)
Real Estate
Telesales
Location icon
NCR (Delhi | Gurgaon | Noida)
Experience icon
1 - 3 years
Experience icon
1 - 3 lacs/annum

We are a digital Real estate Startup which has a vision to make home buying experience for everyone peaceful and negotiation free. We are making this possible by creating a viable ecosytem between the buyer ,broker and the builder where builder also gets our inventory management system called REAA(Real Estate Assets Aggregator).

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Job poster profile picture - Trina Karan
Trina Karan
Job posted by
Job poster profile picture - Trina Karan
Trina Karan
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