Action-oriented, self-disciplined and organizedEffective time management skills and ability to prioritize work time to ensure productivity anddepartment standardsAbility to communicate clearly with both internal and external customersGood comprehension and composition skills in EnglishAbility to use a desktop/Laptop computer system, Familiarity with Windows 7, MicrosoftOutlook, and Internet Explorer
Excellent customer service skills, including maintaining focus on the customer issue in a fastpaced environment Ability to empathize with and prioritize customer needs Demonstrates interpersonal skills with a diverse customer base Demonstrates conflict resolution, negotiation, and de-escalation skills Demonstrates ownership to resolve challenging customer issues, escalating when necessary Ability to determine customer needs and provide appropriate solutions Maintain regular and reliable attendance, including the daily schedule as assigned
Job description Voice process international with RotationalShift Basic Qualification Ability to use a desktop computer systemFamiliarity with Windows XP, Microsoft Outlook, Microsoft Word and Internet ExplorerExcellent typing skillsDemonstrable understanding of the Internet, company website, and competitor websitesDemonstrates an ability to successfully navigate websitesDemonstrates a proficient knowledge of email applicationsDemonstrates an ability to learn in various mediaAbility to successfully adapt to changes in their environmentCustomer FocusExcellent customer service skills, including maintaining focus on the customer issue amidst a bustling, fast-paced environmentAbility to empathize with and prioritize customer needsDemonstrable interpersonal skills with a diverse customer baseDemonstrable conflict resolution, negotiating, and de-escalation skillsDemonstrate ownership to resolve challenging customer issues, escalating when necessaryAbility to determine customer needs and provide appropriate solutionsMaintain regular and reliable attendance, including the daily schedule as assigned Salary + Benefits: 1. Meal Voucher2. Night Shift Allowance3. Overtime Allowance4. Medical Insurance5. Internet Allowance
Lead Quality control and assurance initiatives Identifying Process Gaps and developing corrective action plans for improvement WTD / MTD / QTD / YTD business insights sharing and improvement trends Driving regular Stakeholder Cadence Business meetings and insights Very Strong on preparing reporting . Work Closely with the operations team to drive process improvement and Efficiency Periodic Value gap identification analysis which is impacting performance and Fix Driving Change management Required Candidate profile Strong 5-7 Years of experience in Transaction Quality Domain with overall 10 Years Certified Six Sigma Certified ( Green / Black ) Experience in Deployment of Quality Framework from inception of Program Hands on Experience in Transactional monitoring , Root Cause Analysis and Process Mapping Very Strong Hands on experience on MS office Especially Excel , PPT , Macros - Minitab Experience would be an advantage . Excellent written and Verbal Command over English language People Manager
Dear Candidates, Greetings from Black and White Business Solutions We have huge openings for "Domestic & International Voice Process" Eligibility Criteria: • 10th/PUC/ITI/Diploma/Graduate/PG anything is fine. • Good communication skill. Work Location: All over bangalore Interview Location: Indiranagar Salary Package:13000-31000 + Incentives Based on your Interview Performance Job Description: • The primary task of a BPO executive is to handle calls from customers or clients and provide them with a solution to their queries . • He/She must show the willingness to learn new things every time and then. • Must discuss every matter with its supervisor or team leader to get any issue sorted • Giving a resolution to the customers or clients should be the whole and sole responsibility. • Should carry out various other professional services like Business Research, Legal services, Financial Analysis etc. • Must be very effective in providing customer service by providing resolution to their complicated queries and issues. • Must efficiently set goals and work on so as to avoid any escalations and maintain the relevancy and quality while providing service to the customers. Interested Candidates Please drop your updated CV to the Below Looking for immediate joiners. Thanks & Regards Meghala
Hi dear Applicant, Hiring for Multiple MNC Bpo’s, One day interview process, just 2 rounds of interview Openings : Customer Support : Voice & Non-voice Health Care Accounts Receivable Medical Billing Insurance Banking / collections Accounts & Finance Technical Support : Voice & Non-voice Technical Trouble Shooting Hardware and Networking IT Help Desk Desktop Support Technical Chat / Email Support Application Support (Voice) IT Trouble Shooting Benefits : Day / UK / US Rotational Shifts 15k to 35K Take home Two way Transport Unlimited incentive Structure No registration Fees Skills Required : Should be flexible with rotational Shifts Manageable or Good English Communication Skills Graduates / PUC / Diploma fresher or Experience in BPO (0-8yrs) can apply Candidates with Graduation Backlogs can apply. Documents Required : Fresher : 10th / 12th / Graduation all semester Marks card Aadhar Card ID proof Pan Cad ID Experience : Previous Companies Offer letter / relieving letter / one month pay slips 10th / 12th / Graduation all semester Marks card Aadhar Card ID proof Pan Cad ID *************PLEASE DO REFER YOUR FRIENDS*************
Warm Greetings From Zealous Services!!! We have Immediate requirements for Freshers in BPO Non Voice Process @ Chennai. Reference Name : Irfan-HR Note: Interested candidates can "Walk-in" to the below mentioned address directly and mention your reference as "Irfan-HR" on top of your resume. Interview Scheduled: Walk-In Date: Monday To Friday Walk-In Time: 10.00 AM to 4.00 PM only Role: Customer Support Executive Process: US International Non voice Qualification: Any graduation (Arts & Science, Engineering) / Diploma / ITI / 12th / Distance Education / Dropouts ( 2015 - 2019 passed outs only) Age Limit: 18-27 Years. Working days: 5 Days Working, Saturday and Sunday Fixed Week Off Please Carry below documents (mandatory): # Updated Resume Copy. # Carry an Aadhar Xerox with you. # Educational Mark lists for Verification. Venue Details: Zealous Services, No: 17/7, B Block,Ground Floor, NRCS Towers, Kodambakkam High Road, Nungambakkam, Chennai-600034. Landmark: Near to Palm Grove Hotel Refer to your Friends too!!! Spot Offer: Grab the opportunity Don't miss it !!!
Designation : Customer Relationship Executive Job Role : Outbound Voice Process. Job Location: Andheri,Sakinaka Eligibility Criteria : - Minimum - HSC Pass SSC with Min 6 Months International BPO Experience (Fresher's Can Also Apply) Between 18 - 40 years of age Fixed shifts - 7 PM to 4 AM (Fixed night shift) 5 Days Working, Fixed Saturday & Sunday Off * Drop and training will be provided No. of vacancy – 50+
Executive/Senior Executive (Client Service)Educational Qualification: Graduate/Post-Graduate in any disciplineExperience: 0 - 3 YearsLocation: BangaloreShift: Day / NightKey Responsibilities: Work as a part of the clients' virtual business team or individually. Act as the SPOC (Single Point of Contact) with clients through email, phone or chat. Analyze, Plan, Organize and Work/Delegate the tasks to meet deadline and quality requirements. Work as a part of the both internal and external clients' extended team. Analyze, Plan, Organize and complete the tasks to meet deadline and quality requirements. Conduct online research for tasks to acquire results and present them in a manner that meets the expectations of internal/external clients. Candidate profile: Graduate/Post-Graduate in any discipline Excellent communication skills Strong customer service attitude Desire to learn new things every day Good with comprehension and analytical skills Good at using search and internet tools like Google, Wikipedia, Yahoo etc. Good in handling Office productivity tools such as Microsoft Office Willing to relocate to Bangalore The job location is Marathahalli and hence candidates staying near by office location or those who are willing to re-locate nearby to office location are encouraged to apply (One way cab provided within permissible limits). Candidates with gap of more than 2 years in their education or professional experience will not be considered for the position. Candidates should have all relevant education & experience related documents.
Greetings from Zealous Services ! Get Spot Offer for Freshers in BPO US Non Voice Process Job Location : Chennai, Tamilnadu Age Limit : 18-26 Years Reference Person: Malar HR Please Carry below documents (mandatory) : # Updated Resume Copy# Carry an Aadhar Xerox with you Interview Time : Monday to Friday (10Am - 4Pm) Interested Candidates can Walk in to the office premises directly. Qualifications Qualification - Eligibility Criteria : # Any Graduate/DiplomaDesired Experience : 0-1 Year
This is to place my sincere appreciation for your taking time off to attend the interview. You will appreciate the fact that while we would love to accommodate all the bright talents who are convinced of our mission and vision, it is nevertheless not feasible to do so at this point of time.Trust you will appreciate our inability to process your candidature further, at this stage as per our discussion with you. Please also be assured that with your kind concurrence, we will be retaining your resume in our active database and will revert once we are in a position to offer an assignment in accordance with your qualifications and vast experience. Wishing you the very best in all your future endeavors.
- Assisting the Client Support Manager in developing efficient systems to support the work of the Client Support Team.- Revenue generations through Cross Selling products & Interest Collection.- Maintain good relationships with clients so that the business can maximize the value of those relationships.- Customer Relationship and Follow-up.- Maintenance of important registers and daily reports.- Cash Management and accounting.- Canvasing and sourcing of New Customers to increase Gold loan Business, Gold Appraisal.
Create and maintain leads and target lists for potential new customers over the phoneo Identify potential target areaso Identify sales blitz opportunitieso Provide continuous reporting on sales achieved o To create and maintain a win-win relationship with new and current customerso Update all internal systems to properly track potential customer and customercontacts Update the CRM with lead information Track changes on leads Input and update information on customer conversations
Job Description- Associate Customer Sales Job Description • listening to customer requirements and presenting appropriately to make a sale; • maintaining and developing relationships with existing customers in person and via telephone calls and emails; • cold calling to arrange meetings with potential customers to prospect for new business; • responding to incoming email and phone enquiries; • acting as a contact between a company and its existing and potential markets; • negotiating the terms of an agreement and closing sales • challenging any objections with a view to getting the customer to buy Job Requirements - Proficiency in speaking English - Prior experience in customer support for at least 6 months is a must - Ability to talk and convince customers over phone
Greetings from AppItSimple Infotek Pvt Ltd !! We are looking to hire Lead Qualification Executive/Telecaller/BPO Exectutives for Ahmedabad location. Roles & Responsibilities : -Contact leads and creating rapport by calling -Collect information from the customer on their software required in order to offer them the proper solution which will help them to take correct product with complete knowledge -Explain features, advantages and benefits of software categories (adequate training will be given) -Explain features, advantages and disadvantages of various software in a software category (adequate training will be given) -Maintaining the customer data base -Documents transactions by completing forms and record logs. Requirement : -Should be able to operate computer efficiently -Good communication skills -English speaking – Mandatory -Freshers can also apply Organisation Profile : AppItSimple Infoteck Pvt Ltd. is an IT company that has been revolutionizing & simplifying the way organizations do business since Jan 2014. It is headquartered in Ahmedabad,Gujarat and is better known for its innovative “Digital Products” - Software Suggest and CallHippo. We are a growing team of Professional experts coming from diverse backgrounds who have keen expertise in dealing with Digital Products. A flexible work environment, high level of empowerment, involvement in company’s business decisions, leadership development through mentoring, skills development initiatives are the big takeaways at AppItSimple Infotek. SoftwareSuggest : First of its kind, SoftwareSuggest is a pre-eminent, privately held largest software discovery and recommendation platform in India. SoftwareSuggest list, review, compare business software and offer free consultation to its customers. SoftwareSuggest Drives a monthly traffic of more than 2,75,000 and generates more than 6000 leads a month. SoftwareSuggest clients are some of the biggest name in the India’s software market – Tally, MARG, GreytHR etc. We are not limited to national boundaries, our International clients includes ZOHO, BambooHR, FreshBooks etc. SoftwareSuggest have helped 116839 business to find the right software. Some of our happy customers are BookmyShow, Airtel, Shopper Stop etc. URL : https://www.softwaresuggest.com/ Company Address : Appit Simple Infotek Pvt Ltd. Signature-2, Block-D, Third Floor, Sarkhej Sanand Cross Road, Ahmedabad-382210. Thanks & regards Sukanya K Talent Acquisition Team AppItSimple Infotek Pvt Ltd
Title: Junior Technical Recruiter Timings: 6:30 PM to 3:30 AM ( US East coast timings ) Location: Madhapur, Hyderabad Please Note: This is a night shift role and hence please do not apply if you cannot work in the nights. Do you want to work for growing IT Services Company with US based Customers? If below is who you are, we have a job for you. You: ● Have IT Service/Call Center/BPO Experience ● Have great communication and writing skills. ● Are bored of your monotonous job. ● Believe a machine can do your job. ● Love challenges and working with people. ● Want to gain knowledge, have fun and grow. ● Have a can do attitude. ● Have a sense of humor. We: We have lots of ideas, lots of potential and we need someone to help us execute a grand vision. We are a young and vibrant company looking for like-minded people who will help us reach new heights. We thrive in diverse set of experience around us and we welcome high-energy individuals from any functional experience including IT Service or Call Center that want to take their career to the next level. What We Offer: ● Great, positive work environment. ● Challenging and rewarding work ● Opportunity to learn, earn and grow. ● A chance to enhance your career. ● A diverse set of experiences you will always remember and that you can take with you anywhere you go. Our work is exciting and has a positive impact on the people we work with. So, if you choose to accept this mission, your responsibilities would include: ● Identify client needs and recruit technical consultants. ● Contact prospective candidates by phone/email and screen them for fit. ● Negotiate and close deals. ● Collaborate with recruiting and marketing teams ● Understand the business and give ideas on what will make the company better. ● Be awesome! Who We Are: Established in Washington DC Metro area in 2008, Antra has been a leading Information Technology Services provider and has been working diligently to help businesses address critical skill gaps between modern technology adaptation and business enablement to support growth and reach business targets. Our services combine technical knowledge and business savviness to enhance IT capabilities in a cost effective manner. ● 500+employees Company ○ 300 + Technology Consultants in US working at various Clients in IT staff augmentation and IT solution delivery models ○ 100+ Internal administrative and delivery team ● Has offices in Washington, D.C metro region and in Hyderabad, India ● Our employees work on competitive solutions at Fortune 1000 companies ● We are into Professional Services, Digital Marketing, IT Solutions and Antra Labs. We have lots of ideas, lots of potential and we need someone to help us execute a grand vision. We are a young and vibrant company looking for like-minded people who will help us reach new heights. We thrive in diverse set of experience around us and we welcome high-energy individuals from the IT staffing industry. What We Offer: ● Great, positive work environment ● Challenging and rewarding work ● Opportunity to learn, earn and grow ● A chance to enhance your career ● A diverse set of experiences you will always remember and that you can take with you anywhere you go Web: www.antra.com
Will be doing International calling. Easy process. Medical KYC Process. Night Shifts. Free Food Free Cab within range. FIXED SATURDAY AND SUNDAY WEEK OFF and the Fixed shift is also available. We are looking for immediate joining.
Greetings from Zealous Services!!! Great Opportunities for Freshers (Candidates with backlogs can also apply). We have Immediate openings for the following process: NON VOICE & VOICE Process - INTERNATIONAL VOICE Process- DOMESTIC Qualification : 12th / Diploma / Any Graduate / Arrear candidates can Also Apply. Experience: 0-1 year of Experience Age: Between 18 to 27 years Working Days: MONDAY- FRIDAY Work Location: Nungambakkam Interview Time : Monday to Friday (10AM to 4:30 PM) Contact Details: Contact Person: Arunthathi HR Interested Candidates can Walk in to the office premises directly. Walk in Venue: Zealous Services, No: 17/7, B Block,Ground Floor, Shafika building,NRCS Towers, Kodambakkam high road, Nungambakkam, Chennai-600034 Land Mark:Near to Palm grove Hotel & opposite to Domino's pizza ### Don't miss this opportunity refer your friends too###
Greeting from Zealous Services! We have immediate opening for Freshers in BPO Non voice process. Candidates with Backlogs are also eligible. Process: Non-Voice Process Age: Between 18 to 26 years Interview Time: Monday to Friday (10AM to 4:30 PM) Qualifications: 12th,Any Degree/Diploma Additional Information: incentives every month Every 6 month 10% hike Joining bonus for new Joiners Contact Person: NANDHINI HR Interested Candidates can Walk in to the office premises directly. Walk in Venue: Zealous Services, No. 17/7, Ground Floor, Shafika Building, Kodambakkam High Road, Nungambakkam, Chennai - 600034 Landmark: Next Building to Palmgrove Hotel Note: Carry an Aadhar Xerox with you If mails are repetitive please ignore and share to friends who are in search of job in whats-app group or individually. ### Don't miss this opportunity refer your friends too###
Contact customers by telephone in order to promote and sell services, gather information, verify details or post their requirements. Responsibilities: 1) Calling to the clients. 2) Handle their queries and resolve them. 3) Maintains database by entering, verifying, and backing up data. 4) Contributes to team effort by accomplishing related results as needed. 5) Documents transactions by completing forms. 6) explain the customers - based on services offers / benefits 7) promoting the brand 8) taking proper feedback - mails/phones ( communication channel) Requirements: 1) Candidate must possess the good communication skill. 2) Knowledge of computer 3) Good typing speed 4) Able to read/write/speak English and Hindi language. 5) Capability to handle customer queries. 6) Good convincing power.
30. Home Base Business Opportunity Our company offers a Part/Full Time Internet Based Business Opportunity. People are Earning 4k-6000 On a Week from This Business. So If You Have 2-3 hoursIn a Day and Want to Utilize That Time in Earning Huge Money You Can Do This Business Along With Your Regular Job Also. Contact Me For Further Information. Limited Vacancy Only, Apply Soon.