Customer Support

Strong AI & Full-Stack Tech Lead

Mandatory (Experience 1): Must have 5+ years of experience in full-stack development, including Python for backend development and React/JavaScript for frontend, along with API/microservice integration.

Mandatory (Experience 2): Must have 2+ years of experience in leading technical teams, coordinating engineers, and acting as a system integrator across distributed teams.

Mandatory (Experience 3): Must have 1+ year of hands-on experience in AI projects, including LLMs, Transformers, LangChain, or OpenAI/Azure AI frameworks.

Mandatory (Tech Skills 1): Must have experience in designing and implementing AI workflows, including RAG pipelines, vector databases, and prompt orchestration.

Mandatory (Tech Skills 2): Must ensure backend and AI system scalability, reliability, observability, and security best practices.

Mandatory (Company): Must have experience working in B2B SaaS companies delivering AI, automation, or enterprise productivity solutions

Tech Skills (Familiarity): Should be familiar with integrating AI systems with enterprise platforms (SharePoint, Teams, Databricks, Azure) and enterprise SaaS environmentsx

Mandatory (Note): Both founders are based out of Australia, design (2) and developer (4) team in India. Indian shift timings.

As a Mobile Software Developer your primary objective will be to design and build mobile applications for iOS platforms while actively participating in application design discussions and decisions. You will be an integral part of the development and maintenance of numerous cutting edge mobile applications. You'll utilize your expertise and your familiarity with iOS and XCode. Additionally, experience with Agile or XP methodologies or related iterative development processes will be necessary to hit the ground running and make an immediate impact. You will also utilize your knowledge of Software Development Lifecycle Tools - source control (Git, SourceTree, SVN), issue tracking, and web service integration (REST, JSON and HTTP).

Our organization moves at light speed, so the ability to work with minimal supervision while delivering excellent results will be a priority. Strong communication and information gathering skills are required to capture and interpret business and functional requirements, fill in the gaps intelligently, interpolate designs and functionality as necessary, and identify opportunities for process improvements/efficiencies. This is your opportunity to work with our talented team to design and build the next generation of our mobile applications and server backend.

RESPONSIBILITIES

• Design and build advanced applications for iOS platforms communicating with our servers
• Collaborate with cross-functional teams to define, design, and ship new features
• Unit-test code for robustness, including edge cases, usability, and general reliability
• Work on bug fixing and improving application performance and maintenance
• Continuously discover, evaluate, and implement new technologies to maximize development efficiency

WHAT YOU’LL DO:

• Developing system components throughout all phases of the product lifecycle·        
• Own, improve, maintain, and enhance the code of a desktop client application with a native look and feel for Windows, one of the primary access points for users to Egnyte’s cloud-based connect solution
• Influence architecture, features, and implementation of our product·    
• Collaborate with other developers, product owners, and QA in bringing releases in a SaaS delivery model

YOUR QUALIFICATIONS:

• Leading a team of developers and QA (team size: 4+) with a full focus on productivity and business delivery
• Taking full responsibility for the new code from the design phase to running it in production (high-scale usage)
• Strong C++ programming (C++14 standard) and debugging skills and design patterns knowledge
• Experience with STL, boost, or WIN32 API·      
• Experience in the development of multi-threaded and multi-process applications·        
• Practice in unit tests development and continuous integration and hands-on experience with REST APIs and Git

Job Description: L1 PHP Developer

We are seeking a skilled and experienced L1 PHP Developer to join our team. The ideal candidate should have a minimum of 3 years of experience and possess strong knowledge in Laravel, OOPs concepts, SQL, and PHP.

Responsibilities:

• Collaborate with the development team to understand project requirements and objectives.
• Develop and maintain web applications using PHP frameworks, primarily Laravel.
• Write clean, efficient, and well-documented code following industry best practices.
• Implement and maintain database structures and queries using SQL.
• Perform testing and debugging of applications to ensure optimal performance and functionality.
• Collaborate with cross-functional teams to ensure timely project delivery.
• Stay updated with industry trends and advancements in PHP development.

Requirements:

• Minimum of 3 years of experience as a PHP Developer.
• Proficiency in PHP programming language.
• Strong knowledge of Laravel framework.
• Solid understanding of object-oriented programming (OOP) concepts.
• Experience working with databases and writing SQL queries.
• Familiarity with front-end technologies such as HTML, CSS, and JavaScript is a plus.
• Excellent problem-solving and analytical skills.
• Ability to work independently and in a team environment.
• Strong attention to detail and commitment to delivering high-quality code.

If you meet the above qualifications and are passionate about PHP development, we would love to hear from you. Please submit your resume and portfolio showcasing your relevant work.

Note: This position is for a Level 1 (L1) PHP Developer and only candidates with the specified experience and skill set will be considered.

We look forward to reviewing your application.

  About Freespace* (a.k.a. Workplace Fabric)                

Workplace Fabric develops solutions that makes workplaces intelligent. Our solutions help increase productivity of office workers while helping to lower the cost of real estate. Our Flagship

product Freespace is installed in over 40 cities around the world and serves over 30,000 people every day. Starting with the first deployment in March 2016 we have rapidly grown with our solution being rolled out globally while continuing to stay cash positive. With successes at several blue-chip clients Workplace Fabric has carved a unique leadership position in workplace management and employee engagement SaaS solutions.

*To find out more, follow us on social media – LinkedIn & Facebook @ workplace-fabric

What is on our offer?                                                                                                                                        

• An absolutely action packed, fun and demanding workplace lets our consultants to thrive in a team-based environment with passion, fun, pride and teamwork as our core values.
• We can offer you career opportunities to challenge, develop and exceed your aspirations with training and development throughout your career.
• Life is never dull at Freespace as there is always something to learn, constantly pushing you to develop your skills and take on the next exciting challenge.

  Job Details                                                                                                                                                

Experience: (4-6 years) Mid-senior level. 

A user experience designer role is required for the overall solution interface design that is built by multidisciplinary teams in India and UK and used globally.  

The person 

• 4+ years of experience in a design role with demonstrated success. 
• Can think from product design to interaction design and graphic design understanding user psychology. A mix of both product management and UX design abilities. 
• Prototyping skills to make high fidelity interactive wireframes using Adobe XD, Sketch or similar tools. Experience in making data visualizations. Ability to conduct user research, understand stakeholder requirements and create UX strategy for the product.  
• Ability to develop design guides, set standards and drive rational and satisfying experiences.  Thinks through various scenarios, user flows and states of a product. 
• Makes sure the interface is intuitive/self-evident and has necessary visual cues to get users started. 
• Ability to filter the ethos of the company which is focused on simplicity and choice into every feature of design. 
• Collaborate with the product and engineering teams to ship products. 
• Keep abreast of competitor products and industry trends. 
• Should have great attention to detail. 
• To showcase a portfolio of works that demonstrate the desired skills. Ideally have an Interaction Design or related degree at the bachelor or master level.  

Big-Plus Skills:

Should be well versed with

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Qualifications:

1. Minimum 3 years of experience in Product design using latest prototyping techniques
2. A degree in B.Tech/BE required.
3. Outstanding written and verbal communication skills and interpersonal skills

 Key Behavior                                 

• Ability to lead a project with complete ownership of project delivery
• Clear thinker with a systematic problem-solving approach
• Unafraid to own mistakes
• Enthusiastic, analytical, creative, innovative and confident

• Create and maintain optimal data pipeline architecture,
• Assemble large, complex data sets that meet functional / non-functional business requirements.
• Author data services using a variety of programming languages
• Identify, design, and implement internal process improvements: automating manual processes, optimizing data delivery, re-designing infrastructure for greater scalability, etc.
• Build the infrastructure required for optimal extraction, transformation, and loading of data from a wide variety of data sources using SQL and Azure ‘big data’ technologies.
• Build analytics tools that utilize the data pipeline to provide actionable insights into customer acquisition, operational efficiency and other key business performance metrics.
• Work with stakeholders including the Executive, Product, Data and Design teams to assist with data-related technical issues and support their data infrastructure needs.
• Keep our data separated and secure across national boundaries through multiple data centers and Azure regions.
• Create data tools for analytics and data scientist team members that assist them in building and optimizing our product into an innovative industry leader.
• Work with data and analytics experts to strive for greater functionality in our data systems.
• Work in an Agile environment with Scrum teams.
• Ensure data quality and help in achieving data governance.

• 2+ years of experience in a Data Engineer role
• Undergraduate degree required (Graduate degree preferred) in Computer Science, Statistics, Informatics, Information Systems or another quantitative field.
• Experience using the following software/tools:
  • Experience with big data tools: Hadoop, Spark, Kafka, etc.
  • Experience with relational SQL and NoSQL databases
  • Experience with data pipeline and workflow management tools
  • Experience with Azure cloud services: ADLS, ADF, ADLA, AAS
  • Experience with stream-processing systems: Storm, Spark-Streaming, etc.
  • Experience with object-oriented/object function scripting languages: Python, Java, C++, Scala, etc.

• Managing large amounts of calls and emails, and social media, if required
• Identifying and assessing customer’s needs to achieve satisfaction
• Handling customer complaints, providing appropriate solutions and alternatives within the time limits; following up to ensure resolution
• Building sustainable relationships and trust with customers through open and interactive communication
• Providing accurate, valid and complete information by using the right methods/tools
• Following communication procedures, guidelines and policies
• Taking the extra mile to engage customers

Desired Candidate Profile

• Strong customer handling skills on phone and email
• Familiarity with CRM systems and practices
• Prior experience with Freshdesk and Magento would be a plus
• Customer orientation and ability to adapt/respond to different types of people
• Excellent communication skills ( both written and verbal)
• Ability to multitask, prioritize and manage time effectively
• Empathy and compassion
• Punctuality
• Ability to stretch long hours and work for the bigger vision of the company
• Experience with Microsoft Office and G-suite (google)
• Knowledge of basics of Microsoft Excel for reporting purposes is a MUST
• Comfort with technology and data
• Good hold on English Grammar
• Problem identification and solving attitude
• Ability to listen
• Customer obsession
• High integrity
• Decisiveness    

Must Have: 

• Must have Javascript and React.js 

Responsibilities: 

• Use markup languages like HTML to create user-friendly web pages 

• Maintain and improve website 
• Optimize applications for maximum speed 
• Design mobile-based features 
• Collaborate with back-end developers and web designers to improve the usability 
• Get feedback from, and build solutions for, users and customers   

• Write functional requirement documents and guides 
• Create quality mockups and prototypes 
• Help back-end developers with coding and troubleshooting. 
• Ensure high-quality graphic standards and brand consistency 

Skills looking for: 

• Understanding of key design principles. 
• Proficiency in HTML, CSS, JavaScript, and React.js. 
• Should be good at CSS and sound knowledge about Tailwind and Material UI. 

• Understanding of server-side CSS. 
• Understanding of SEO principles. 
• Good problem-solving skills. 
• Excellent verbal communication skills. 
• Good interpersonal skills. 

Good to Have: 

• Experience in Next.js and AngularJS is highly preferred 

Opportunity in the Role: 

• Experienced founding team. 

• Right to win - The founding team knows the business & its secrets inside out. We are starting with a significant head start and a precise plan of action. 
• Barriers to entry - This is a specialized play with natural barriers to entry, allowing for significant value creation for all equity holders. 
• Backed by marquee global investors. 
• Exposure to all aspects of company building - exposure to investors, fund-raising, decision making, building the team & culture. 
• All of the above perks of joining a high potential company very early, along with a competitive market salary.