Cutshort logo
Wishup logo
Customer Support
Customer Support
Wishup's logo

Customer Support

Shikha Gupta's profile picture
Posted by Shikha Gupta
2 - 8 yrs
₹4L - ₹6L / yr
Remote only
Skills
Customer Support
Customer Service
Client Servicing
Account Management
Communication Skills
Management Information System (MIS)
Business Process Outsourcing (BPO)
Client Management
Technical support
Customer Relationship Management (CRM)
Lead Generation
Lead management
Executive support
This is a 100% remote role (Forever Work from Hime)

Are you looking for a long-term and full-time remote role where you can work with US-based companies? Read on!

What is Wishup?
Wishup is India's leading remote employee platform helping US-based businesses in building highly efficient remote teams. Wishup was founded in 2015 by IITM & IIMA alumni and is backed by marquee investors like Orios Venture Partners, Inflection Point Ventures, Tracxn capital, and Mato Peric.

We are witnessing phenomenal month-on-month growth and stand at a cusp of a revolution in the remote workforce industry. This is your chance to be a part of the revolution - we are inviting applications to work with our US-based clients.

Job Profile:
- Prior experience in Customer Support would be a great fit for this role
- The role is remote and full-time (not a freelancing assignment)
- The role would require working in the US time zone

What's in it for you?
- International exposure: You’ll get to interact and build relationships with the smartest global founders and CXOs working on cutting-edge ideas
- No hassle of US visa application; since it’s remote working
- Constant upskilling to maintain market relevance: We provide up to 4 weeks of training
during onboarding in all the latest industry tools and practices
- Stable full-time remote job in a company that has been fully remote for over 5 years: work
from home (or anywhere), forever!
- Scope of rapid growth based on bi-annual appraisals
- A healthy work-life balance

Roles & Responsibilities:
As an Online Business Manager, you will work closely with one or more clients on either one or all of the following tasks:
- Ecommerce Assistance (Amazon Seller/Shopify)
- Client Management
- Customer Support
- Project Management
- Advanced Excel and MIS Reporting
- CRM and Lead Management
- Online Research
- Lead Generation
- Executive Assistance (Itinerary Planning, Calendar Management, Inbox Management, etc.)

You're a great fit if you have:
- At least 2 years of full-time employment experience
- A stable career employment track record
- Impeccable written and spoken English
- An aptitude for mathematics and logic
- A solid experience in resolving work-conflict situations

Job Prerequisites:
- High-speed internet connection
- Laptop with an integrated camera and a pair of headphones
- Distraction-free workspace with zero external interference
- Ability to work with US time zones

Work Shift (either of the following may be allocated):
- Mon-Fri, 6:30 p.m. - 3:30 a.m. IST
- Mon-Fri, 9:30 p.m. - 6:30 a.m. IST

 
Company Reviews:
https://www.glassdoor.co.in/Reviews/Wishup-Reviews-E1511572.htm?filter.iso3Language=eNg" target="_blank">https://www.glassdoor.co.in/Reviews/Wishup-Reviews-E1511572.htm?filter.iso3Language=eNg

Social Media Links:
LinkedIn - https://www.linkedin.com/company/wishup-services/" target="_blank">https://www.linkedin.com/company/wishup-services/
Facebook - https://www.facebook.com/wishupnow/" target="_blank">https://www.facebook.com/wishupnow/
Twitter - https://twitter.com/wishupnow" target="_blank">https://twitter.com/wishupnow
Instagram - https://www.instagram.com/wishupnow/" target="_blank">https://www.instagram.com/wishupnow/

Training at Wishup:
https://www.youtube.com/watch?v=6Uolgas0Uj4" target="_blank">https://www.youtube.com/watch?v=6Uolgas0Uj4

Read more
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos

About Wishup

Founded :
2015
Type :
Products & Services
Size :
100-1000
Stage :
Raised funding

About

At Wishup we have well trained and skilled virtual assistants for entrepreneurs, small business owners. Hire a virtual assistant and get your work done remotely. We cater more than 20 countries and 300+ cities. Call us now for any virtual assistant needs, 7 days trial for all the international clients.

Read more

Connect with the team

Profile picture
Shikha Gupta
Profile picture
Anzal Ansari

Company social profiles

bloginstagramlinkedintwitterfacebook

Similar jobs

ainxt technovations private limited
thane mumbai
3 - 5 yrs
₹2L - ₹8L / yr
skill iconNodeJS (Node.js)
skill iconMongoDB
Mongoose
skill iconExpress
AWS Lambda

We are looking for a talented Node.js + MySQL developer to join our dynamic team. As a Node.js + MySQL developer, you will be responsible for designing, implementing, and maintaining scalable and efficient serverless applications, primarily using Node.js and MySQL.

 

Responsibilities For Node Developer:

1. Develop server-side applications using Node.js, Express.js, DynamoDB ,SQL and MySQL.

2. Design and implement RESTful APIs for various client applications.

3. Optimize application performance by implementing efficient database queries and caching mechanisms.

4. Collaborate with front-end developers to integrate user-facing elements with server-side logic.

5. Implement security and data protection measures.

6. Conduct code reviews and ensure code quality and adherence to coding standards.

7. Troubleshoot and debug issues that arise during development, testing, and production.

8. Stay updated on emerging technologies and trends in server-side development.

9. Stay updated on serverless architecture.

10.  Should have experience on serverless architecture.

11. Should have experience on AWS – lambda, eventbridge, layers, sqs, sns, api gateway, amplifier, cloud formation, websocket etc.

 

Read more
Gyaan AI Private Limited
at Gyaan AI Private Limited
2 candid answers
Arwa Virpurwala
Posted by Arwa Virpurwala
Pune
3 - 8 yrs
₹12L - ₹30L / yr
skill iconReact.js
skill iconJavascript
skill iconRedux/Flux
TypeScript

About Gyaan:

Gyaan empowers Go-To-Market teams to ascend to new heights in their sales performance, unlocking boundless opportunities for growth. We're passionate about helping sales teams excel beyond expectations. Our pride lies in assembling an unparalleled team and crafting a crucial solution that becomes an indispensable tool for our users. With Gyaan, sales excellence becomes an attainable reality.


About the Job:

Gyaan is looking for a Senior React JS developer to join our dynamic team! As a Senior React JS developer, you will be responsible for building components and modules using React and associated tooling (Redux, React-query, Indexed-DB, Material-UI). Team management and Mentoring experience is required.


Responsibilities:


  • Build components and modules using React.
  • Building the core front-end infrastructure, design systems, and libraries.
  • Convert Figma designs into reusable front-end components.
  • Translation of designs and wireframes into high-quality code.
  • Collaborate closely with designers, engineers, founders, and product managers.
  • Take ownership of products and features & releases, Should be able to mentor junior developers, Code reviews, Feature Review & Allocation of tasks.


Must-Have Skills:


  • 4-6 years of production experience with React JS and associated tooling (Redux, React-query, Indexed-db, Material-UI)
  • 3+ years of Typescript experience, including asynchronous programming, closures, types, and ES6/ES7.
  • Thorough understanding of React.js and its core principles, including virtual DOM, data binding, State & Props and React Lifecycle and Redux.
  • Experience with front-end technologies such as HTML5, JSS, CSS etc.
  • Experience consuming and transforming internal and 3rd party API's using REST
  • Experience with code quality and reusability practices (eslint, prettier, CI/CD for front-end repos)
  • Knowledge of cross-browser compatibilities, responsiveness, and web accessibility standards.
  • Good experience of Front-end/React best practices, code reviews, design documentation, debugging, troubleshooting, and agile development
  • Communication: You like discussing a plan upfront, welcome collaboration, and are an excellent verbal and written communicator.
  • Good to have If you have implemented complex features like authentication/authorization, I18N, logging, security, and testing into developer boilerplates to minimize production errors.


Qualifications:

  • Bachelor’s degree in Computer Science or equivalent experience.


If you are passionate about solving problems and have the required qualifications, we want to hear from you! You must be an excellent verbal and written communicator, enjoy collaborating with others, and welcome discussing a plan upfront. We offer a competitive salary, flexible work hours, and a dynamic work environment.


Apply now and join our team of skilled professionals!


If this role interests you, kindly apply on below link & also review JD & company details:

https://gyaan.keka.com/careers/jobdetails/17678

Read more
Manasio pvt ltd
at Manasio pvt ltd
1 recruiter
Himadri Sengupta
Posted by Himadri Sengupta
Bengaluru (Bangalore)
4 - 6 yrs
₹6L - ₹15L / yr
skill iconVue.js
skill iconAngularJS (1.x)
skill iconAngular (2+)
skill iconReact.js
skill iconJavascript
+6 more
Responsibilities
Work as full stack developer with prime focus on backend.
End to end development from design to development.
Code & design review of peers.
Troubleshoot critical issues and guide team as well.
Requirements
Minimum 3 - 7 yrs of experience in Java/J2EE technologies.
2+ years of hands-on experience in Angular/React technologies.
Strong Data structures & algorithm skill.
Strong design skills.
Strong communication.
Technical Skills
Core Java (Collection, multi-threading, design patterns).
Frameworks - Hibernate, Spring, REST Jersey.
Front end technologies - Java Script, jQuery, Angular.
Database - SQL & NoSQL.
Modelling - UML & ERD.

Desired Skills and Experience
Java,Hibernate,J2EE,Spring
Read more
Denmonk
Moksha Luthra
Posted by Moksha Luthra
Delhi
2 - 5 yrs
₹3L - ₹4L / yr
Communication Skills
MS-Office
Team Management

Job Title: Operations Manager

Company: Denmonk - Sportswear Brand

Location: [Specify the location]

Job Description:

Denmonk, a leading sportswear brand, is seeking a highly motivated and experienced Operations Manager to oversee and streamline our operational activities. The Operations Manager will play a pivotal role in ensuring the efficient functioning of our company's supply chain, inventory management, and production processes. If you are a dynamic individual with strong skills in MS Excel and a passion for the sportswear industry, we encourage you to apply.

Key Responsibilities:

  1. Supply Chain Management:
  • Manage and optimize the end-to-end supply chain, including procurement, inventory, and logistics.
  • Ensure timely procurement of raw materials and components to meet production demands.
  • Establish and maintain relationships with suppliers to ensure a reliable supply chain.
  1. Inventory Management:
  • Monitor and control inventory levels to prevent overstock or understock situations.
  • Implement effective inventory tracking systems to reduce waste and improve efficiency.
  • Conduct regular inventory audits and reconcile discrepancies.
  1. Production Oversight:
  • Collaborate with production teams to ensure efficient manufacturing processes.
  • Monitor production schedules and resource allocation to meet delivery deadlines.
  • Implement strategies for continuous improvement and quality control.
  1. Data Analysis and Reporting:
  • Utilize MS Excel to analyze operational data and performance metrics.
  • Prepare regular reports and forecasts on operational efficiency and cost management.
  • Make data-driven decisions to improve processes and reduce operational costs.
  1. Team Leadership:
  • Manage and lead a team of operations and logistics professionals.
  • Set clear objectives, provide guidance, and facilitate professional development.
  • Foster a positive and productive working environment.

Qualifications and Skills:

  • Bachelor's degree in Business, Operations Management, or a related field (Master's degree is a plus).
  • Proven experience in operations management or a similar role in the sportswear industry.
  • Proficiency in MS Excel, including data analysis and reporting.
  • Strong analytical and problem-solving skills.
  • Excellent organizational and time management abilities.
  • Effective leadership and team management skills.
  • Knowledge of supply chain best practices and inventory control.
  • Excellent communication and interpersonal skills.
  • Ability to adapt to a fast-paced and dynamic work environment.
  • A passion for sportswear and a keen interest in industry trends.


How to Apply:

Be sure to include "Operations Manager Application" in the subject line.

Denmonk is an equal opportunity employer. We welcome applicants of all backgrounds and experiences to apply.


Read more
Hexaware Technologies
Agency job
via telamonhr by Akanksha Saxena
Mumbai, Chennai, Bengaluru (Bangalore), Pune
9 - 12 yrs
₹25L - ₹29L / yr
skill iconJavascript
skill iconRedux/Flux
skill iconHTML/CSS
skill iconJava
skill iconPython
+7 more

1.       Strong knowledge in Front end scripting like EJS, JavaScript, Jquery.

 

2.       Proficiency with fundamental front-end languages such as HTML, CSS.

 

3.       Familiarity with JavaScript frameworks such as Angular JS, React, and Amber.

 

4.       Proficiency with server-side languages such as Python / Ruby / Java / PHP/ .Net.

 

5.       Good Understand with database technology such as MySQL, Oracle, and MongoDB.

Read more
Purview Digital
at Purview Digital
1 recruiter
Vaishnavi Deepak
Posted by Vaishnavi Deepak
Hyderabad
2 - 10 yrs
₹3L - ₹5L / yr
skill iconPHP
skill iconLaravel
skill iconCodeIgniter
skill iconJavascript
skill iconNodeJS (Node.js)
+6 more

We are looking for a creative and talented Web Developer to join our growing team.

As our Website Developer, you will oversee the functionality of our websites, evaluate and manage website performance, facilitate hosting and server management, and develop, maintain and update website content.You should have an analytical mind with a keen eye for detail and have a detailed understanding and proven track record of leading projects from concept to completion.


Your core responsibilities include:


  • Develop and maintain marketing website/s and landing pages. This includes our corporate websites and all future websites, microsites for new products and services, and other microsites for marketing efforts
  • Ensure that the websites are up to date with the latest content and is user-friendly in terms of design and functionality
  • Design and implement new features and improvements around functionality
  • Ensure high-performance and availability, optimize the application for maximum speed and scalability and construct effective and response designs
  • Troubleshoot website content and aesthetic issues (element arrangements on-screen, color and font choices, etc.)
  • Optimize website performance and maintain site analytics, campaign metrics, and reporting
  • Having knowledge of WordPress and associated plugins, structuring a website's layout, managing front end and back of the website while delivering a visually appealing website to the visitors is the criteria in short. Knowledge of SEO is a plus point.

Desired Skills and Experience

  • A graduate of Computer Science or equivalent experience, preferably with experience in the Technology Industry
  • At least 2-5 years Experience 
  • Excellent English verbal and written communication skills and strong observational and listening skills
  • Must have expert knowledge in WordPress, Adobe Suite, Content Management Systems and preferably some exposure to Elementor (Plug-in) and W3C Web standards
  • Proven ability to deploy websites in a short timeframe (2-3 weeks cycles) is a strong plus
  • Great understanding of Search Engine Optimization (SEO)
  • Experience with website analytics tools (for example, Google Analytics, NetInsight, Omniture, WebTrends)
  • Good technical knowledge.

    Focus on the back end (PHP, Node.js)

    Both SQL and NoSQL experience.

    Team lead with complex system architecture skills - He/she should able to manage/handle 5 or more team members/different teams.

    Server deployment and cloud experience in either AWS or Azure.

    Basic Technologies:


    Laravel PHP

    NodeJS (any framework)

    ReactJS or AngularJS

    MySQL database

    Additional points:


    ReactNative / NativeScript or fully native app development skills.

    WordPress development

    Experience with at least one CMS.

Read more
B2B Social Commerce Platform
B2B Social Commerce Platform
Agency job
via Unnati by shishira srinivasan
Delhi, Gurugram, Noida
1 - 5 yrs
₹2.4L - ₹3L / yr
Telesales
FMCG
We are looking for people who are energetic, curious, empathetic and eager to grow every single day. Work with India's next B2B unicorn, read on to know more.
 
Our client is a disruptive platform that enables their Business partners to sell top consumer brands at the best wholesale prices across urban, semi-urban and rural India. The partners sell FMCG, personal care and packaged food products to Kirana stores, creating a meaningful micro-business and an impactful earning potential for themselves and their partners. They have innovative payment and credit provisions along with local language stronghold helping in making its units extremely profitable.
 
The founders and leadership teams are Harvard and IIT Alumni, with experience from companies like Walmart, Swiggy, Future Group and others. Funded by the most well-known VCs the company has experienced 45 times growth within 6 months of its existence.
 
As an Ecommerce Sales – FMCG Telecalling, you will be responsible for selling the company’s products and services to customers through outbound/inbound calls.

What you will do:

  • Handling outbound calls and thus selling the company’s products and services to potential new customers as well as existing customers
  • Handling inbound calls and answering various inquiries from customers
  • Managing and answering complaints raised from customers on a timely-manner
  • Educating the existing customers as well as new customers about new products/services and also updating on improvements/changes done, if any, with regards to current products/services
  • Developing in-detail and deep knowledge of customer products and services to make suitable recommendations based on customers' needs and preferences
  • Ensuring that the targets are met or exceeded, as set by the management
  • Converting the calls into sales closure and thus meeting the targets
  • Processing all customer purchases
  • Taking feedback from the customers regularly and accordingly acting on the same and improving the sales
  • Developing and maintaining good professional relationships with customers to encourage repeat business
  • Updating and maintaining relevant data and reporting the same to the business in regular intervals

 

Desired Candidate Profile

What you need to have:

  • Graduation is a must
  • Relevant experience of a minimum 1 year in FMCG telecalling sales
  • Previous experience of working in a target-oriented environment
  • Knowledge of telephone etiquettes
  • Good Hindi, English communication skills
  • Positive focus with a go-getter attitude    
Read more
Coursebook
at Coursebook
1 recruiter
Timothy Vadde
Posted by Timothy Vadde
Bengaluru (Bangalore)
4 - 10 yrs
₹7L - ₹10L / yr
skill iconGo Programming (Golang)
skill iconNodeJS (Node.js)
skill iconReact.js
skill iconPostgreSQL

Brief about Coursebook: 

Coursebook is a SaaS platform which helps educational businesses like Coaching & Training Institutions to Create, Market and Sell video courses Online through Coursebook. We are currently incubated at IIM Bangalore where our whole Team is placed. 


Product 1:

https://coursebook.in/">Coursebook.in was launched in March 2019, as a Marketplace for Courses, where training and coaching institutions could list their Courses on our platform and students could view and book the desired course of their choice. After a few months we choose not to actively develop this product due to a greater need in another Product. 


Product 2: (Main Product)

https://coursebook.us/">Coursebook.us is a SaaS platform where Educational businesses like Coaching and Training institutions can manage their day to day operations like Leads, Marketing, Online Payments, Invoicing, students as well as delivering a great learning experience to their students through Video Courses and LIVE CLASSES.


In short, we help any Freelancer, Universities, Coaching and Training institution to take their complete operations online.


We have different dashboard for Institute Admin (Owner/Director), Branch Manager, Sales Manager, Mentor/Teacher and for the student making our offerings very concrete. 


Technology Stack Information:

The web application would be designed & developed using open source technologies


Backend Languages

Golang and Node


Database

PostgreSQL is the choice for the database layer. PostgreSQL is industry standard for web applications and server the need for this scale of an application.


Infrastructure

Amazon EC2 for web hosting, S3 for storage, SQS for implementing queues are few of them which are to be integrated and used in the application.


Front End Elements

React


CTC: 10,00,000

Read more
MalwareFox
at MalwareFox
1 recruiter
Rohit Langde
Posted by Rohit Langde
Pune
0 - 2 yrs
₹2.5L - ₹3L / yr
Content Strategy
Search Engine Optimization (SEO)
Search Engine Marketing (SEM)
English Proficiency
Content Marketing
Required Skills:
1. Understanding of SEO terminologies.
2. Using SEO Tools - AHrefs / SEMRush and the likes.
3. Competitor / Competition Analysis

Core competencies:
1. Proactivity: Act without being told what to do. Brings new ideas to the company.
2. Quick Learner and Attention to detail.
3. Honesty.

Location: Wakad, Pune, Maharashtra.

Candidate once selected will be have to Work from Home till 31st July 2020.
We will resume office operations on 1st August 2020.

Applicants looking for Remote Work only should NOT apply.
Read more
Theoriat services
at Theoriat services
3 recruiters
ankita singh
Posted by ankita singh
Pune
1 - 3 yrs
₹2L - ₹3L / yr
Sales
AutoCAD
Excel
Powerpoint
Sales of Man lift Rental
 technical expertise
 Responsible for sales activities, meeting & achieving sales targets
 Primarily engaged in field sales activity i.e. Visit to customer for Technical Plant
Studies, Problem Evaluation, Technical Feasibility Study & ROI Determination of our
Products
 Preparation, submission and follow up of techno-commercial proposals
 Visit to customers for follow up of enquiries and techno-commercial discussions
 Responsible for negotiations / finalization of Proposals
 Responsible for preparation of order documents with necessary technical inputs
 Co-ordination for post order activities and other compliance till order
commissioning
 Preparation and submission of Weekly & Monthly report for sales visits
Read more
Why apply to jobs via Cutshort
people_solving_puzzle
Personalized job matches
Stop wasting time. Get matched with jobs that meet your skills, aspirations and preferences.
people_verifying_people
Verified hiring teams
See actual hiring teams, find common social connections or connect with them directly. No 3rd party agencies here.
ai_chip
Move faster with AI
We use AI to get you faster responses, recommendations and unmatched user experience.
21,01,133
Matches delivered
37,12,187
Network size
15,000
Companies hiring
Did not find a job you were looking for?
icon
Search for relevant jobs from 10000+ companies such as Google, Amazon & Uber actively hiring on Cutshort.
companies logo
companies logo
companies logo
companies logo
companies logo
Get to hear about interesting companies hiring right now
Company logo
Company logo
Company logo
Company logo
Company logo
Linkedin iconFollow Cutshort
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos