Customer Support

Strong Video Editor (D2C Brand / Wellness / Social Media Content) profiles

Mandatory (Experience 1): Must have 1+ years of hands-on experience as a Video Editor, creating engaging digital content for social media platforms such as Instagram, YouTube, Facebook, and other digital channels.

Mandatory (Experience 2): Must have experience handling the complete video production lifecycle including brainstorming, storyboarding, shooting coordination, editing, re-editing, and final delivery of video content.

Mandatory (Experience 3): Must have worked on short-form content such as Reels, Shorts, performance marketing ads, influencer videos, product videos, lifestyle content, and brand campaigns.

Mandatory (Skill 1): Strong proficiency in at least one or more editing tools such as Adobe Premiere Pro, After Effects, DaVinci Resolve, Final Cut Pro, or Filmora.

Mandatory (Skill 2): Must have experience adding subtitles, motion graphics, transitions, music, voiceovers, visual effects, and other enhancements to improve content quality and engagement.

Mandatory (Skill 3): Strong understanding of social media content trends, audience engagement patterns, viral content formats, and platform-specific editing styles.

Mandatory (Portfolio): Must share a portfolio/showreel containing at least 3-5 edited videos showcasing: Social media reels/shorts, Product or brand videos, Motion graphics/transitions, Storytelling and editing creativity

Who are we?

We are a fast-growing technology company building digital platforms and services for global industries that depend on reliable operations, strong coordination and seamless communication.

Our work focuses on solving complex real-world problems by bringing together software, data, automation and customer-centric workflows. We support businesses in improving efficiency, strengthening operational visibility and delivering better experiences for their customers and end users.

We are entering an exciting growth phase and are looking for people who are hands-on, commercially minded and eager to build. This is an environment where ownership, follow-through and attention to detail matter. Every customer interaction, every process improvement and every successful delivery contributes directly to the company’s growth.

Joining us means becoming part of an ambitious team that is building practical technology solutions with real business impact.

Who are we looking for?

We are looking for a new team of highly organised and commercially driven Sales Success Specialists to support our sales growth, customer onboarding and revenue operations.

This role sits at the centre of lead generation, CRM discipline, sales follow-up, customer coordination, logistics and order-to-cash execution. The ideal candidate will be comfortable making cold calls, managing data accurately, coordinating with internal teams and ensuring that every lead, order and customer interaction is followed through professionally.

This is a hands-on role for someone who enjoys sales operations, customer success and execution.

Key Responsibilities

Lead Generation and Cold Calling

• Identify, research and qualify new sales leads.
• Conduct cold calls and follow-up calls with prospective customers.
• Maintain professional communication with prospects across phone, email, WhatsApp and LinkedIn.
• Book meetings and demos for senior sales team members.
• Track lead status and next steps clearly in the CRM.

CRM and Sales Data Management

• Create, maintain and update CRM records for leads, customers, contacts, opportunities and orders.
• Ensure all sales activity, follow-ups, meeting notes and customer updates are properly logged.
• Keep customer and vessel data accurate and up to date.
• Prepare weekly sales pipeline and activity reports.
• Support sales forecasting and order tracking.

Lead-to-Order Coordination

• Support the sales team in moving leads through the pipeline.
• Follow up on proposals, pricing, commercial queries and customer confirmations.
• Coordinate internal approvals, documentation and customer onboarding requirements.
• Ensure handover from sales to delivery is clear and complete.
• Track trial accounts, pilots, activations and customer commitments.

Order-to-Cash Support

• Coordinate order confirmation, customer documentation and billing information.
• Work with finance to support invoicing, payment follow-up and revenue tracking.
• Monitor order status from confirmation through to activation and payment.
• Support renewal tracking, upsell opportunities and customer account updates.
• Maintain clear records of commercial terms, purchase orders and invoice status.

Logistics and Customer Operations

• Coordinate dispatch, delivery and tracking of any required hardware or onboarding material.
• Liaise with customers, vessel contacts, agents and internal delivery teams.
• Ensure activations, licences, customer access and support processes are completed on time.
• Help resolve operational blockers by coordinating between sales, support, finance and delivery teams.

Skills and Experience

Essential

• 0 to 5 years of experience in sales support, inside sales, customer success, sales operations or revenue operations.
• Strong communication skills, especially over phone and email.
• Comfortable making cold calls and following up with prospects.
• Good CRM discipline and attention to detail.
• Strong Excel / Google Sheets skills.
• Ability to manage multiple leads, customers and tasks at the same time.
• Commercial mindset with strong follow-through.
• Comfortable working with sales, finance, logistics and customer success teams.

Preferred

• Experience in B2B SaaS, maritime, logistics, shipping, telecoms, technology or enterprise services.
• Experience using HubSpot, Zoho, Salesforce, Pipedrive or similar CRM tools.
• Experience handling order management, invoicing coordination or customer onboarding.
• Familiarity with LinkedIn prospecting and sales outreach tools.

Ideal Candidate Profile

You are persistent, organised and commercially alert. You do not let leads go cold, data go stale or orders get stuck. You are comfortable speaking to customers, chasing updates, maintaining systems and ensuring that the full sales process runs smoothly from first contact to payment collection.

You should enjoy working in a fast-moving environment where sales, customer success, operations and finance need to work closely together.

Key Success Measures

• Number of qualified leads created and followed up.
• CRM accuracy and completeness.
• Speed and quality of lead follow-up.
• Conversion support from lead to order.
• Timely order processing and activation coordination.
• Reduction in delays between order confirmation, invoicing and payment.
• Clear reporting on sales pipeline, customer status and revenue progress.

Reporting Line

The role will report to CCO and will work closely with sales, customer success, finance and operations teams.

Why Join Us

This is an opportunity to be part of a growing technology company where sales execution, customer success and operational discipline directly contribute to business growth. The role offers strong exposure to B2B sales, customer operations, commercial processes and revenue management.

Job Title: MICE Sales Executive (Fresher)

Location: Gurugram

Looking for Immediate Joiners

Job Summary:

We are looking for enthusiastic and result-oriented MBA Freshers (Marketing/Sales preferred) who are interested in building their career in Corporate Sales (MICE). The role involves corporate cold calling, client visits, and generating business queries.

Key Responsibilities:

Conduct cold calling to corporates to introduce company services.

Visit corporates daily to generate MICE leads.

Maintain daily visit and calling reports.

Coordinate with internal teams for query processing and closure.

Follow up with clients for conversion and relationship building.

Eligibility Criteria:

MBA (Marketing/Sales) – Post Graduates

Excellent communication and presentation skills.

Confident, target-driven, and comfortable with field sales.

Willing to travel for corporate meetings.

Compensation & Benefits:

Fixed Salary + Attractive Incentives

Key Responsibilities:

• Develop and implement effective sales strategies to achieve and exceed business targets in the IT solutions space.
• Identify and pursue new business opportunities through market research, cold calling, referrals, and networking within target industries.
• Regularly visit industrial and commercial business areas to identify potential clients and expand market reach.
• Build and maintain strong, long-term relationships with clients, including developing personal rapport and trust at all organizational levels.
• Conduct on-site client visits to understand business needs, provide consultations, and ensure continued engagement and satisfaction.
• Deliver tailored product presentations and demos, showcasing ERP, CRM, HRMS, and automation solutions relevant to the client’s industry.
• Negotiate contracts, pricing, and terms aligned with company standards and customer expectations.
• Work closely with internal product, marketing, and support teams to deliver complete and customized solutions.
• Generate client leads through satisfied customer referrals and word-of-mouth.
• Stay updated on market trends, competitor offerings, and sector-specific challenges in industries such as manufacturing, healthcare, textile, and automotive.
• Maintain accurate records of sales activities, client interactions, and pipeline progress using CRM tools.

Qualifications & Skills:

• Education: Bachelor's degree in Business, Marketing, Information Technology, or a related field (preferred).
• Experience: 2–5 years of B2B sales experience in IT solutions, especially ERP, CRM, HRMS, or automation systems. Exposure to such Softwares, proficiency in MS Office ( Word, Excel ) and more.
• Excellent interpersonal skills with the ability to build trust and long-lasting client relationships, both professionally and personally.
• Proven track record of meeting or exceeding sales targets, with strong negotiation and closing abilities.
• Confident in conducting market research, territory mapping, and direct client outreach.
• Ability to work independently while contributing effectively in team environments.
• Familiarity with CRM systems and data-driven sales reporting.
• Willingness to travel frequently for client meetings, area visits, and business development efforts.

https://graeon.ai/

We're looking for a creative, detail-oriented Content Creator to join our marketing team. As the voice of EditPDF123, you'll craft compelling content that educates, engages, and inspires our audience. You'll play a key role in shaping our brand narrative, driving awareness, and fostering community engagement across various platforms.

Key Responsibilities:

• Develop and execute content strategies that align with our brand values and business objectives.
• Create high-quality, original content for our website, blog, social media channels, and marketing materials, including articles, infographics, videos, and social media posts.
• Collaborate with the marketing and product teams to create promotional materials and product-related content.
• Analyze content performance metrics and adjust strategies accordingly to maximize engagement and reach.
• Stay abreast of industry trends and incorporate best practices in content creation and distribution.

Qualifications:

• Bachelor's degree in Marketing, Communications, English, Journalism, or related field.
• Proven experience as a Content Creator, Copywriter, or similar role with a portfolio of work.
• Excellent writing, editing, and communication skills.
• Strong understanding of SEO principles and social media marketing.
• Creative thinker with the ability to generate fresh ideas and translate complex topics into engaging content.
• Self-motivated with strong organizational skills and the ability to manage multiple projects simultaneously.
• Experience with content management systems, digital publishing, and analytics tools.

Join Us:

If you're passionate about storytelling and want to contribute to a company that's making a real difference in the world of digital document management, we'd love to hear from you. Apply today to become part of the EditPDF123 family, where your creativity and innovation can shine.

• End-to-end full-stack development experience
• Full hands-on experience with at least one of the following languages Java, PHP, Python, .NET and code repositories like GIT, SVN
• Expertise with HTML5, JQuery, CSS
• Proficiency with front-end JavaScript frameworks like Angular, React, etc.
• Experience of designing and developing APIs in a micro-service architecture
• Experience with webserver technologies like Node.js, J2EE, Apache etc.
• Good understanding and working experience with either relational or non-relational databases like Oracle, MySQL, PostgreSQL, Mongo DB, Cassandra
• Good understanding of the changing trends of user interface guidelines for mobile apps and be able to transform apps to newer form factors
• Hands-on with Native UI Components
• Familiar with Cloud components & deployment procedures.
• Familiar with code repository

As a full stack engineer, you will build new features for our internal tools, including https://medium.com/@Smartcow_ai/tlt-lightning-ff47659f7804">lightning. Architect, develop, test, and deliver independently.

Responsibilities

• Design, test, build and deploy web applications for internal and external use
• Design and implement scalable APIs and backend services
• Convert high-level requirements into detailed, usable and intuitive UI
• Involved in the execution of project from design stage

Skills: 

• 3+ years full-stack python developer with exposure to web frameworks like Django or Flask
• Experience building APIs for rapidly iterating product and restful APIs and development of service layer using python's flask framework
• Proficient in writing unit test cases using Pytest package
• Proficient on Reactjs, Angular, & VueJs (GTH),
• Knowledge of DB and API schema designing
• Knowledge with OpenCV and ML workflow is added advantage
• HTML/CSS/JavaScript and JavaScript framework
• Database level programming using both SQL (MySQL, PostgreSQL) and No SQL (MongoDB/Casandra) and designing the database level stored procedures and persistence logic.
• Knowledge with Nvidia libraries is an added advantage
• Experience working with Web Application development, docker, Unix/Linux environments
• Understanding of machine learning, information retrieval, neural networks, networking, developing large software systems (stands out from crowd)

Looking for talented and passionate people to be part of the team for an upcoming project at client location.

QUALIFICATION AND EXPERIENCE

• Preferably have a working experience of 4 Years and more , on production PostgreSQL DBs.
• Experience of working in a production support environment
• Engineering or Equivalent degree
• Passion for open-source technologies is desired

ADDITIONAL SKILLS

• Install & Configure PostgreSQL, Enterprise DB
• Technical capabilities PostgreSQL 9.x, 10.x, 11.x
• Server tuning
• Troubleshooting of Database issues
• Linux Shell Scripting
• Install, Configure and maintain Fail Over mechanism
• Backup - Restoration, Point in time database recovery
• A demonstrable ability to articulate and sell the benefits of modern platforms, software and technologies.
• A real passion for being curious and a continuous learner. You are someone that invests in yourself as much as you invest in your professional relationships.

RESPONSIBILITIES

• Monitoring database performance
• Optimizing Queries and handle escalations
• Analyse and assess the impact and risk of low to medium risk changes on high profile production databases
• Implement security features
• DR implementation and switch over

WHAT IS IN IT FOR YOU?