Customer Support

Developer Requirements/Expectations:

• Experience: 5+ Years
• Tech Stack: Core PHP, MySQL, Basic JavaScript, Oracle
• 3rd Party Integration: Payment Gateways (Apple Pay Wallet, Google Pay, Stripe)
• Tools: Trello, Slack, Github
• Soft Skills: Team Work, Excellent Client Communication. 

Engagement Type: Full Time, Dedicated

• Work Hours: 8 Hours per day, 160 hours per month
• Shift: 10 AM-7 AM IST (Including Lunch hour)
• Work shifts need to be flexible to accommodate client calls in EST.

Screening Process: 

Round 1: Technical 

Round 2: Managerial 

Location: Ahmedabad (Hybrid)

Role Summary:

As a Senior UI Developer, you will be responsible for building intuitive, high-performance, and

responsive user interfaces using Angular, JavaScript, HTML, and CSS. You’ll work closely with

our UX designers, product managers, and backend engineers to create web experiences that

deliver value to our users and business alike.

Key Responsibilities:

● Participate in code reviews, unit testing, and troubleshooting.

● Collaborate with product managers and designers to craft user-centric features and

interfaces.

● Optimize applications for performance, scalability, and cross-browser compatibility.

● Ensure applications meet performance, accessibility, and responsiveness standards.

● Contribute to architectural discussions and propose improvements to existing codebase

and design patterns.

● Develop and maintain scalable and responsive web applications using Angular

(preferably Angular 13+).

● Write clean, well-documented, and reusable code in JavaScript, HTML5, and CSS3.

● Apply design principles to create intuitive and aesthetically pleasing UIs aligned with

brand guidelines.

Required Skills:

● 6+ years of web development experience.

● 3+ years of hands-on experience in Angular development (Angular 8+ mandatory,

Angular 13+ preferred).

● Strong proficiency in JavaScript (ES6+), HTML5, and CSS3.

● Familiarity on state management with RxJS, NgRx, and RESTful APIs integration.

● Sound understanding of responsive design, cross-browser compatibility, and

accessibility standards.

● Experience with SASS/SCSS, Bootstrap, Material, or other CSS frameworks.

● Understanding of web performance optimization and SEO basics for SPAs.

● Solid grasp of web design principles including layout, typography, color theory, and

usability.

● Experience with Git, CI/CD pipelines, and agile development practices.

● Experience in the travel tech domain is a strong plus.

Good to Have:

● Experience with Node.js, Express JS, MongoDB.

● Understanding of internationalization/localization in web apps.

Job Description

CANDIDATES WITH MINIMUM 7 YEARS OF EXPERIENCE IN QC Automation NEED APPLY.

We are looking for immediate joiners

No work from home option.

Position Title: QC Automation Lead/Manager

Position Type: Full Time, Permanent

Department: Research and Development

Reports to: Manager, Indian Development Centre.

Company Background:

-CGLIA is a software development company building highly available, highly secure, cloud-based enterprise software products that helps speed the research process resulting in new drugs, new devices, and new treatments to improve the health and wellbeing of world population.

- At CGLIA, our work shows our dedication and passion for innovative quality software products that are intuitive and easy to use and exceeds every aspect of customer expectations.

- CGLIA, is the place that develops world-class professionals who would like to be innovative, creative, learn continuously, and build a solid foundation to build products that are special and delight the customer. .

Job Summary:

The QC Manager is a seasoned technologically savvy leader with passion for quality delivery of new products and help us grow. Managing multiple product testing teams and works closely with the Product Management teams, US team, Sales and Marketing and customer support teams in understanding the quality delivery needs.

In this role, you will be hiring the new development staff, mentoring, coaching and building development plans, oversee each aspect of the quality assurance process, and act as a liaison between development team and upper management.

In this role, You will lead and coordinate Test Automation team in all aspects of automation and take ownership of the current automation, recommends new technology, policies or processes to benefit the organization and improve deficiencies.

A demanding job that challenges your intellectual abilities in recommending, defining and implementing the best practices on TDD and BDD in automation testing.

Responsibilities:

· Develop Automation Process, Procedures, Metrics and Analysis.

· Design and maintain Automation frameworks.

· Make sure the rest of the teams have the tools to create automated tests in a structured way.

· Explain and teach basic coding standards for more junior members of the team.

· Perform manual testing to understand features and architecture of our products.

· Review and regulate progress (schedule, cost, quality etc.) and meet performance objectives as per the

project plans.

· Prepare and circulate important test metrics to stakeholders.

· You will also be required to carry out any other duties which may reasonably be required of you.

Qualifications & Skills required:

· Experience of 7-10 years and should be able to define test goals & objectives (Test Strategy & Test Planning)

· Should have good programming skills in Java

· Should have very good knowledge in both Selenium and Java

· Good knowledge in Maven & TestNG

· Good knowledge in TDD, BDD

· Expert in automating tests and building frameworks from the scratch

· Experienced in Manual Testing (Performance, regression, API, database, security and sanity testing.)

· Good OS knowledge (Windows, Linux, OSX)

Position Overview:

Versatile Commerce empowers all organizations with innovative technology, enabling them to thrive and succeed with our bespoke solutions. Our tailored solutions not only simplify complex obstacles but also ensure unwavering reliability, positioning our clients at the center of every innovation. As a .NET Developer, you will be responsible for designing, developing, and maintaining web applications and systems that support Versatile Commerce digital presence. You will work with technologies such as .NET, ASP.NET, C#, SQL Server, MVC, Sitefinity CMS, and Azure to deliver high-performance and scalable solutions.

Key Responsibilities:

• Develop, enhance, and maintain web applications using .NET, ASP.NET, C#, and MVC.

• Design and optimize database solutions using SQL Server.

• Work with Sitefinity CMS to manage and develop content-driven websites.

• Deploy and manage applications on Microsoft Azure, ensuring scalability and security.

• Collaborate with cross-functional teams, including designers, testers, and project managers, to deliver high-quality solutions.

• Ensure application performance, security, and scalability by following best practices.

• Troubleshoot, debug, and optimize existing applications.

• Stay up to date with emerging technologies and industry’s best practices. 

Required Qualifications:

• Proven experience in .NET development, including ASP.NET, C#, and MVC.

• Strong knowledge of SQL Server, including database design and optimization.

• Experience with Sitefinity CMS or other content management systems. • Familiarity with Microsoft Azure services for hosting and deployment.

• Understanding of RESTful APIs, web services, and third-party integrations.

• Knowledge of front-end technologies such as HTML, CSS, JavaScript, and jQuery is a plus.

• Strong problem-solving skills and attention to detail.

• Excellent communication and teamwork abilities.

• Knowledge of DevOps practices, CI/CD pipelines, and cloud security.

• Certifications in Microsoft Azure or Sitefinity are a plus

Company Profile: 

Machwan Communication & Research is INDIA'S LEADING business intelligence, data management & data analytics company, Headquartered in New Delhi and branch office at Noida . Established in the year 2005 and have been on an epic ride ever since. Machwan helps businesses to effectively drive their marketing and sales campaigns by fueling their campaigns with data-driven insights & actions, resulting in increased ROI and time-bound results.We transform DATA into actionable insights & essential intelligence which is required at every step of the business decisions.

Website: https://www.machwan.com

 REQUIREMENT:

Fresher’s and 1 year working experience. Client / customer coordination experience is required if experienced.

Fluency in English and writing skill of corporate communications is a must 

Tele-calling experience in a BPO / KPO is preferable 

JOB DISCRIPTION:

• Discovery of customers to generate database opportunities using secondary research as per client needs.

• Making cold calls, intermediate calls, follow up.

• Manage, nurture and convert leads into MQL/SQL.

• Identify strong potential prospects using creative skills.

• Advocating client’s products

• Work smoothly with good communication and higher conversion of leads and build happy environment in office.

• Provide accurate and timely information as required to managers and senior management.

• Influencing & pursuing the customer 

• Building a list of prospect and creating business opportunity for the client

• Finally aligning the customer with the client

• Sometimes inviting customers to participate in the events sponsored by the client   

• Out reaching accounts using emails and other channels.

• Adhere to company policies, procedures, culture, and business values.

• Passionate and learn to research about the lead/marketing industry.

Enterprise Sales Manager/Senior Sales Manager: Salesforce sales

Location - India (Permanent Work From Home)

Website - http://www.srijan.net">www.srijan.net 

We’re looking for Enterprise Sales Manager/Senior Sales Manager: Salesforce sales who will manage and close deals in Srijan accounts and prospects. The ideal candidate cultivates deep relationships with prospective customers, partnering with them to determine their needs and delivering world-class service. Furthermore, the ability to work cross-functionally with demand generation, Pre-Sales, and marketing teams to cultivate a pipeline is a must.

Passion, drive, and creativity are some of the basic skills that we look at, in this role. Experience in handling full-lifecycle sales in an individual contributor environment, along with working with partners to drive our business forward in the specified territory is key to being a successful Srijan representative.

Responsibilities:

• Identify new business opportunities within the companies in the US, who are invested or investing in  Salesforce.
• Develop strong relationships and identify prospect needs at all decision-making levels.
• Influence client decisions and advocate for client needs to negotiate win-win solutions.
• Work closely with various teams including Delivery Operations, Pre-Sales, Marketing, and Accounts to ensure seamless implementation and effective growth.
• Collaborate effectively across internal teams and create an atmosphere of trust and open communication.
• Engage with our channel partners and various subject matter experts to drive sales opportunities.
• Travel to client meetings as needed.
•  

 The ideal candidate will have the following characteristics:

• Experience of 7+ years of sales/client origination experience in the US, with Salesforce experience. 
• Demonstrated experience in selling complex software and services to enterprises and fortune 500’s.

• Can work in US time zones.

• End-to-end sales experience with salesforce.

• Experience negotiating large strategic deals including all phases of client development: prospecting, proposal development, negotiation, and ongoing relationship management.
• Should have intellectual agility and an entrepreneurial mindset; demonstrates drive, initiative, energy, and sense of urgency in acquiring and serving clients.
• Experience and the know-how to work in a start-up, fast-paced technology environment.
• Confident presentation skills, and must have 'presence' in front of the C-suite customer with the communications skills to articulate a value proposition to a wide range of organizational and functional levels.

• Be a passionate advocate for customers and help ensure thorough and intuitive customer journeys.
• Targeting customers with better customer segmentation, hypotheses, testing with experiments, campaign analytics, communication process ,automation, and competitive benchmarking.
• Working closely with Product, Analytics, Business and Design teams
• Owning one or more key traffic channels for a category (Personal Loans,
• Home Loans, Health Insurance and Mutual Funds) and build the optimum funnel for the business.
• Conceptualize, design and execute initiatives through extensive experiments.
• Work on new product, features and scheme launches, and making the successful by targeting customers through various channels
• Analyse traffic patterns and optimize for seasonality, relevance, and selection
• Regularly develop, test and analyse new tactics that sell products across all categories and increase conversion rates, documenting the results and sharing best practices with the team
• Own projects with considerable scope and/or complexity with significant impact on customer experience

BASIC QUALIFICATIONS

• 1-3 years of experience in roles requiring high analytical skills
• Experience using data and metrics to measure impact and determine improvements
• Experience in making data-driven decisions, developing customer insights from data and creating strategies to improve conversion and sales.
• Understanding of product funnel and journeys.
• Excellent written and oral communication skills, with the ability to communicate effectively in reviews and meetings

B.E. (Computers) or equivalent candidate is required for this profile along with expertise In Java/ PHP Programming. We are looking for a thoughtful Java/ PHP Developer. Must have strong fundamentals. You will be joining the core team of a rapidly expanding company focusing on making Google Workspace- Cloud Telephony products. We are generally agnostic of language, technology or tools; we use whatever fits the bill best. However, we emphasize a lot on clean abstractions of code, loosely coupled services and good coding practices. You must possess the ability to work on projects without detailed instructions; being a self-starter and taking ownership is a crucial requirement for this role. Good Communication Skill is essential.

Responsibilities:

• Design and build applications on Java/ PHP
• Code review 
• Guide team members 
• Keeping the code optimized and readable.
• Coordination with team members and customer
• Coding, Bug fixes and unit testing
• Coordination with team members and customer

Who Should apply 

1. Candidate should have  2-4 year of work experience  
2. PHP/ Java Developer
3. Having Good Communication Skills

Specific Skill Sets:

• We are looking for a candidate who can work flexibly
• Experience in working on any one of the MVC architectural pattern : Codeigniter / Laravel / Yii/ Struts 2 would be an added advantage 
• Know your way around HTML, HTML5, CSS, CSS3, PHPScript, JQuery and frontend frameworks (such as Ember.js, React.js)
• Must have built SOAP / REST APIs / backends
• Knowledge of APIs and platform capabilities
• Past experience of shipping mobile products (live apps in Play Store a huge plus).
• Expertise in working on multi­threaded apps, XML & JSON, and web services. 
• Should be very strong in Computer Science fundamentals (such as threads, virtual memory, process stacks etc.)
• Should have worked on different data stores (RDBMS, No-SQL) and know when to use what, how to scale them etc.
• Ability to work on projects without detailed instructions; being a self­starter and taking ownership is a crucial requirement for this role.
• Good communication skills is an essential advantage for collaborating with customers and the team.