Hiring Now: SaaS SEO B2B Specialist

Job Description :-

We are looking for a competitive and trustworthy Product Executive to help us build up our business activities.

Sales Executive responsibilities include discovering and pursuing new sales prospects, and maintaining customer satisfaction. 

If you have excellent communication skills and feel comfortable reaching out to potential customers to demonstrate our services and products through email and phone, we’d like to meet you. 

Responsibilities :- 

Manage high volume of phone calls and provide response to all maintaining high quality of services and performance standards Actively seek out new sales opportunities through cold calling, networking and social media Administer all customer complaints and ensure timely resolution within required guidelines.

Perform all follow up for all outbound calls Prepare and deliver appropriate presentations on products and services Collaborate with team members to achieve better results.

Gather feedback from customers or prospects and share with internal teams.

Requirements and skills :- 

Proven experience as a Sales Executive or relevant role Proficiency in English.

Fast learner and passion for sales Self-motivated with a results-driven approach.

Note: Candidates should be flexible for onsite. -Languages : English, +1 regional language -Work From Office Location- Dubai

Primary Customer Facing Responsibilities:

• Handle customer service and support tickets efficiently, acting as the first point of contact over phone or email.
• Proactively communicate with customers regarding post-purchase support, including order installation, refunds, and payment issues.
• Utilize our client ticketing system to ensure prompt and effective resolution of customer queries.

Key Responsibilities:

Case Analysis and Critical Thinking:

• Develop comprehensive knowledge of client products and the ticketing system.
• Conduct thorough investigations to fully understand user issues, employing effective probing techniques.

Problem Solving:

• Provide accurate information and solutions for client software products or services.
• Offer alternative solutions when necessary, guiding users through the resolution process.

Post-Resolution Follow-Up:

• Ensure customer satisfaction by following up and updating customer status before case closure.

Client and Operational Responsibilities:

• Coordinate with team leads and managers for guidance on escalated cases.
• Record detailed events and problem resolutions in system logs.
• Forward customer feedback and suggestions to the appropriate internal team.
• Suggest improvements to processes and knowledge resources.
• Participate actively in team meetings and maintain effective communication with internal teams.
• Report to client leads and managers as required.

Requirements:

• Experience in help desk, software product support, and customer service.
• Tech-savvy with knowledge of computer operating systems, software, and hardware.
• Excellent written and verbal communication skills in English.
• Degree in a relevant field preferred.
• Proficient with Microsoft Office, Google Sheets, and other business software.
• Own a desktop/laptop with a stable internet connection.
• Demonstrated proactive, learning-oriented approach, with a focus on continuous process improvement.

Additional Information:

• This is a fully remote position with a 5-day work week.
• Requires approximately 9 hours of work per weekday.
• Compensation is competitive and billed hourly.
• Opportunity for long-term growth and additional responsibilities within the organization.

Our Commitment:

We value diversity and are committed to creating an inclusive environment for all employees. We encourage candidates of all backgrounds to apply.

Benefits:

• Work-from-home flexibility.
• Career advancement opportunities and professional development support.
• Supportive and collaborative team environment.

Application and Selection Process:

Initial Application:

• Interested candidates should submit their resume along with a cover letter detailing their relevant experience and why they are a good fit for this role via the Cutshort Application Portal.

Written Assessment:

• Selected candidates will be invited to complete a written assessment. This assessment is designed to evaluate technical and customer service skills and must be completed within 2 hours of commencement to ensure authenticity. Instructions and a deadline for the assessment will be provided upon selection.

Virtual Interview:

• Candidates who successfully pass the written assessment will be invited to a virtual interview with key stakeholders. This round will focus on assessing cultural fit, communication skills, and problem-solving abilities.

Onboarding and Training:

• Candidates who clear the interview stage will proceed to onboarding and training, marking the final stage of the selection process. This phase will familiarize them with company policies, tools, and the specific responsibilities of their role.

About Inevolution

Founded in 2009, InEvolution is a dynamic and evolving firm specializing in back-office, operations, and customer support services. We are a globally oriented team committed to delivering quality services with cost efficiency. Our ethos is to constantly adapt to the changing needs of the industry, effectively serving as an extension of our clients' teams.

We specialize in alleviating operational burdens from organizational leaders, allowing them to focus on growth. Our expertise spans across 24/7 client support, advanced technology utilization, proficient data management, and providing certified solutions. Our services include data hygiene, GDPR compliance, e-commerce campaign configuration, order management, reporting, sales support, and comprehensive customer support across various platforms. With our diverse experience in multiple business sectors, we offer robust solutions that cater to the unique needs of our clients.

Company Web : https://inevolution.in/

Data Engineer- Senior

Cubera is a data company revolutionizing big data analytics and Adtech through data share value principles wherein the users entrust their data to us. We refine the art of understanding, processing, extracting, and evaluating the data that is entrusted to us. We are a gateway for brands to increase their lead efficiency as the world moves towards web3.

What are you going to do?

Design & Develop high performance and scalable solutions that meet the needs of our customers.

Closely work with the Product Management, Architects and cross functional teams.

Build and deploy large-scale systems in Java/Python.

Identify, design, and implement internal process improvements: automating manual processes, optimizing data delivery, re-designing infrastructure for greater scalability, etc.

Create data tools for analytics and data scientist team members that assist them in building and optimizing their algorithms.

Follow best practices that can be adopted in Bigdata stack.

Use your engineering experience and technical skills to drive the features and mentor the engineers.

What are we looking for ( Competencies) :

Bachelor’s degree in computer science, computer engineering, or related technical discipline.

Overall 5 to 8 years of programming experience in Java, Python including object-oriented design.

Data handling frameworks: Should have a working knowledge of one or more data handling frameworks like- Hive, Spark, Storm, Flink, Beam, Airflow, Nifi etc.

Data Infrastructure: Should have experience in building, deploying and maintaining applications on popular cloud infrastructure like AWS, GCP etc.

Data Store: Must have expertise in one of general-purpose No-SQL data stores like Elasticsearch, MongoDB, Redis, RedShift, etc.

Strong sense of ownership, focus on quality, responsiveness, efficiency, and innovation.

Ability to work with distributed teams in a collaborative and productive manner.

Benefits:

Competitive Salary Packages and benefits.

Collaborative, lively and an upbeat work environment with young professionals.

Job Category: Development

Job Type: Full Time

Job Location: Bangalore

Generates IT (information technology) sales and business, develops relationships with new clients, maintains advanced knowledge of our services, and establishes and meets sales goals. One of the most important responsibilities is helping organizations maximize profits.

• Generate new sales leads, negotiate client pricing, and forecast sales revenue

• Setting goals and developing plans for business and revenue growth

• Researching, planning, and implementing new target market initiatives

• Pursuing leads and moving them through the sales cycle

• Developing quotes and proposals for prospective clients

• Setting goals for the business development team and developing strategies to meet those goals

Should also have:

• Prior experience required working with international clients (US, UK, Middle East)
• Should be a pleasant personality to work with
• Fluent written and spoken English
• Should have 3 years plus of experience in a similar field.

About us:

NetCracker Technology, a subsidiary of NEC Corporation, is the leading provider of BSS/OSS solutions to service providers around the world. From billing, customer care, and real-time charging and policy solutions, to resource and network management, service fulfillment & assurance, our comprehensive software and services capabilities enhance the customer experience through content-rich offerings and reduced costs.

NetCracker's innovative end-to-end BSS/OSS solutions enable service providers to operationalize next-generation connectivity, maximize the convergence of Network and IT, monetize content, and deliver a compelling customer experience.

Founded in 1993, NetCracker became a subsidiary of NEC Corporation in 2008 and acquired the Convergys Information Management division in 2012. We are CMML 5, Product based company. 

Job Responsibilities:

• Work as a member of development team towards the Product Suite
• Estimating efforts and duration on development
• Involved in solution implementation projects
• Interaction with Business Analysts, Quality Assurance and Customer Support teams
• Provide expertise and best practices on technical aspects of product development and implementation projects including performance
• Introduce new development technologies, instruments and techniques

Job Requirements:

• Experience in writing technical design and development of the application
• Good understanding and hands-on work experience in Core Java/J2EE & concepts such as OOPS, multithreading, Collections, Concurrency, Exception Handling, JDBC, File I/O, XML APIs etc
• Should have worked on Java 1.8
• Design skills –Design Patterns, hands on in restful services
• Working experience on spring core
• Hands on in writing complex SQL queries
• Knowledge of web-services (REST and SOAP);
• Familiarity with NOSQL [eg. Mongo DB] is preferred;
• Familiarity with message queues like Kafka.
• Know-how on containerization applications like Docker, Kubernetes is preferred.
• Proficient understanding of code versioning tool – SVN.
• Hands-on experience in writing Unit tests using Junit.
• Working experience in Jenkins, Maven, SonarQube.
• Experience in tuning applications based on Performance tests/ Load tests/ Stress tests is preferred.
• Knowledge of development lifecycle, standards, approaches, utilities and environment: shells, IDEs.
• Familiarity with JIRA / JQL is an added advantage 

Experience:

• 5 to 11 years of core development / Product experience

Education:

• BE/Btech/MCA

Peekaboo is looking for a dynamic B2C marketing professional to drive marketing and outreach for the brand. The person will be responsible for building Peekaboo’s mindshare and recall among its target audience. He/she will be responsible for all digital assets, outreach and communication including SEO, content marketing, social media, email campaigns, and website and analysis and reporting on these.

• Overall responsibility for digital marketing and inbound lead generation strategy
• Plan and execute multiplatform digital marketing & BTL campaigns as required
• Understand business objectives and revenue goals, as part of the strategy development process
• Plan and run conversion testing and other experiments
• Be the point of contact for related vendors and agencies, as needed
• Develop and execute an ongoing promotion strategy – PPC and organic
• Act as our community manager on our social media accounts
• Ideate and create content for SM and/or brief creative/content team on what content is to be created.
• Create and maintain a marketing calendar, especially for SM content creation and scheduling
• Responsible for ensuring the timely creation and posting of such content
• Own the creation of landing pages and other conversion opportunities
• Report on key results and other predetermined KPIs on a regular basis, such as website traffic, lead generation, revenue attribution, and so forth
• Oversee paid media advertising campaigns on Google, Instagram, Facebook, and so on
• Be responsible for website performance & uptime, with a focus on optimizing for user experience

• Sustained inbound marketing funnel for new customer acquisition
• Mutually agreed targets for revenue generation
• Increased brand awareness and recall with
• Increase user engagement on company assets and social media pages
• Collaborate with other team members to come up with effective promotions

• Exceptional creative and project management skills, with a keen eye for detail.
• Comfortable working in a fast-paced, deadline-driven environment.
• Self-directing and agile, with the ability to quickly pivot strategies, as needed.
• 2 – 4 years of experience with digital marketing for a consumer brand.
• Familiarity with creating and running PPC / PPL / Retargeting campaigns
• Passionate, creative thinker with exceptional analytical skills.
• Team player with superb collaboration and communication skills.
• Ability to excel under minimal supervision, while reporting results and conferring with superiors on unusual matters and seeking feedback as needed